{"id":435075,"date":"2025-03-03T08:53:02","date_gmt":"2025-03-03T16:53:02","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ja\/%e3%82%b7%e3%83%bc%e3%83%a0%e3%83%ac%e3%82%b9%e3%81%aa%e6%82%a3%e8%80%85%e3%82%a8%e3%82%af%e3%82%b9%e3%83%9a%e3%83%aa%e3%82%a8%e3%83%b3%e3%82%b9%e3%82%92%e6%8e%a8%e9%80%b2%e3%81%99%e3%82%8b%e3%80%81we\/"},"modified":"2025-06-11T23:29:01","modified_gmt":"2025-06-12T06:29:01","slug":"announcing-epic-integration-webex-contact-center-empowering-seamless-patient-experience","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ja\/customer-experience\/announcing-epic-integration-webex-contact-center-empowering-seamless-patient-experience\/","title":{"rendered":"\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u60a3\u8005\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63a8\u9032\u3059\u308b\u3001Webex Contact Center \u3068 Epic \u306e\u65b0\u305f\u306a\u7d71\u5408\u3092\u767a\u8868"},"content":{"rendered":"\n<p>\u30b7\u30b9\u30b3\u306f Healthcare 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<\/p>\n\n\n\n<p>Epic \u3068\u306e\u3053\u306e\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u30d7\u30ed\u30bb\u30b9\u3001AI Agent\u3001\u4eba\u9593\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u7d71\u5408\u3057\u3066\u60a3\u8005\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5909\u9769\u3059\u308b\u3053\u3068\u3092\u76ee\u6307\u3059\u3001Webex Customer Experience 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\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30a4\u30b9\u306b\u76f4\u63a5\u7d71\u5408\u3055\u308c\u305f\u30b7\u30fc\u30e0\u30ec\u30b9\u3067\u6a5f\u80fd\u8c4a\u5bcc\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u3088\u3063\u3066\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u652f\u63f4\u3059\u308b\u305f\u3081\u306e\u3082\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u533b\u7642\u6a5f\u95a2\u306f\u3001\u60a3\u8005\u3078\u306e\u30a2\u30af\u30bb\u30b9\u304b\u3089\u8a3a\u65ad\u3001\u6cbb\u7642\u3001\u56de\u5fa9\u306b\u81f3\u308b\u307e\u3067\u3001\u533b\u7642\u30d7\u30ed\u30bb\u30b9\u3067\u306e\u3042\u3089\u3086\u308b\u3084\u308a\u53d6\u308a\u3092\u5408\u7406\u5316\u3067\u304d\u307e\u3059\u3002\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u5404\u81ea\u304c\u512a\u5148\u3059\u308b\u30c1\u30e3\u30cd\u30eb\u3092 Epic \u5185\u3067\u76f4\u63a5\u4f7f\u7528\u3057\u3066\u52b9\u7387\u7684\u306b\u4f1a\u8a71\u3067\u304d\u308b\u305f\u3081\u3001\u30a6\u30a3\u30f3\u30c9\u30a6\u3084\u30c4\u30fc\u30eb\u3092\u5207\u308a\u66ff\u3048\u308b\u5fc5\u8981\u304c\u306a\u304f\u306a\u308a\u3001\u60a3\u8005\u4e00\u4eba\u3072\u3068\u308a\u306b\u5bc6\u63a5\u306b\u5bfe\u5fdc\u3067\u304d\u307e\u3059\u3002 <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1672\" height=\"1028\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2025\/02\/epic-integration.jpg\" alt=\"\" class=\"wp-image-431866\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2025\/02\/epic-integration.jpg 1672w, https:\/\/blog.webex.com\/wp-content\/uploads\/2025\/02\/epic-integration-768x472.jpg 768w, https:\/\/blog.webex.com\/wp-content\/uploads\/2025\/02\/epic-integration-1536x944.jpg 1536w\" sizes=\"auto, (max-width: 1672px) 100vw, 1672px\" \/><\/figure>\n\n\n\n<p>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u5358\u4e00\u306e\u76f4\u611f\u7684\u306a\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30a4\u30b9\u3092\u901a\u3057\u3066\u3001Call Hub \u306e\u30b9\u30af\u30ea\u30fc\u30f3\u30dd\u30c3\u30d7\u3001\u30a4\u30f3\u30b9\u30bf\u30f3\u30c8\u30b3\u30fc\u30eb\u8ee2\u9001\u3001\u8fc5\u901f\u3067\u4e00\u8cab\u3057\u305f\u5bfe\u5fdc\u3092\u53ef\u80fd\u306b\u3059\u308b\u65e2\u88fd\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3001\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u8a8d\u8b58\u578b\u30b5\u30fc\u30d3\u30b9\u3092\u652f\u3048\u308b\u5bfe\u8a71\u5c65\u6b74\u3092\u306f\u3058\u3081\u3001Webex Contact Center \u306e\u9ad8\u5ea6\u306a\u6a5f\u80fd\u306e\u3059\u3079\u3066\u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u7d71\u5408\u306b\u3088\u308a\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f Epic 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class=\"wp-block-list\">\n<li><strong>\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3068\u30ad\u30e5\u30fc\u306e\u7ba1\u7406<\/strong>\uff1a\u60a3\u8005\u4e2d\u5fc3\u306e\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u6226\u7565\u3067\u306f\u3001\u904e\u53bb\u306e\u3084\u308a\u53d6\u308a\u306b\u57fa\u3065\u3044\u3066\u3001\u5bfe\u5fdc\u53ef\u80fd\u306a\u6700\u9069\u306a\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u60a3\u8005\u3092\u7d50\u3073\u4ed8\u3051\u307e\u3059\u3002\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5bfe\u5fdc\u53ef\u5426\u3068\u30b9\u30ad\u30eb\u30bb\u30c3\u30c8\u304c\u3001\u60a3\u8005\u306e\u512a\u5148\u9806\u4f4d\u3001\u4fa1\u5024\u89b3\u3001\u30cb\u30fc\u30ba\u3068\u6b63\u78ba\u306b\u7167\u5408\u3055\u308c\u308b\u305f\u3081\u3067\u3059\u3002 <\/li>\n\n\n\n<li><strong>\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306b\u3088\u308b\u3084\u308a\u53d6\u308a\u3078\u306e\u5bfe\u5fdc<\/strong>\uff1a\u97f3\u58f0\u30c1\u30e3\u30cd\u30eb\u3001\u96fb\u5b50\u30e1\u30fc\u30eb\u30c1\u30e3\u30cd\u30eb\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u30c1\u30e3\u30cd\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u30c1\u30e3\u30cd\u30eb\u306e\u3059\u3079\u3066\u3092\u5358\u4e00\u306e\u30bf\u30b9\u30af\u30da\u30a4\u30f3\u3067\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30ec\u30dd\u30fc\u30c8\u3068\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9<\/strong>\uff1a\u904e\u53bb\u306e\u30c7\u30fc\u30bf\u3068\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30c7\u30fc\u30bf\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u305f\u3081\u3001\u60a3\u8005\u3001\u533b\u7642\u6a5f\u95a2\u3001\u4ecb\u8b77\u58eb\u3001\u533b\u7642\u95a2\u4fc2\u8005\u306e\u9593\u3067\u306e\u3084\u308a\u53d6\u308a\u3084\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u3092\u7c21\u5358\u306b\u5206\u6790\u3057\u3066\u628a\u63e1\u3057\u3001\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u307e\u305f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u30b9\u30fc\u30d1\u30fc\u30d0\u30a4\u30b6\u306f\u3001Webex Contact Center \u5411\u3051 AI Assistant \u3092\u5229\u7528\u3057\u3066\u3001\u3088\u308a\u30b9\u30de\u30fc\u30c8\u304b\u3064\u52b9\u7387\u7684\u306b\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u3092\u9032\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002Webex Contact Center \u3068 Epic \u306e\u7d71\u5408\u306f\u7d99\u7d9a\u7684\u306b\u62e1\u5f35\u3055\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u4e00\u90e8\u306e\u6a5f\u80fd\u306f\u5f8c\u65e5\u5229\u7528\u53ef\u80fd\u306b\u306a\u308b\u3053\u3068\u306b\u3054\u6ce8\u610f\u304f\u3060\u3055\u3044\u3002 <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>AI Agent \u8ee2\u9001\u6642\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u8981\u7d04<\/strong>\uff1aAI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3084 IVR \u304b\u3089\u4eba\u9593\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3078\u306e\u5f15\u304d\u7d99\u304e\u3092\u30b9\u30e0\u30fc\u30ba\u306b\u3057\u3066\u3001\u540c\u3058\u5185\u5bb9\u3092\u60a3\u8005\u304c\u7e70\u308a\u8fd4\u3057\u4f1d\u3048\u308b\u3068\u3044\u3063\u305f\u4e8b\u614b\u3092\u9632\u304e\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u901a\u8a71\u5207\u65ad\u6642\u306e\u8981\u7d04\uff1a<\/strong>\u901a\u8a71\u304c\u5207\u65ad\u3055\u308c\u305f\u5834\u5408\u306b\u5185\u5bb9\u3092\u307e\u3068\u3081\u3066\u6587\u66f8\u5316\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u4ee5\u524d\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u5168\u4f53\u3092\u628a\u63e1\u3057\u306a\u304c\u3089\u3001\u901a\u8a71\u3092\u6ede\u308a\u306a\u304f\u518d\u958b\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u81ea\u52d5 CSAT \u30b9\u30b3\u30a2\u30ea\u30f3\u30b0<\/strong>\uff1a\u904b\u7528\u30c7\u30fc\u30bf\u3068\u6587\u5b57\u8d77\u3053\u3057\u3092\u6d3b\u7528\u3057\u3066\u3001\u97f3\u58f0\u5bfe\u8a71\u306e\u3059\u3079\u3066\u3092\u8a55\u4fa1\u3067\u304d\u308b\u305f\u3081\u3001\u60a3\u8005\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u56de\u7b54\u7387\u304c\u4f4e\u3044\u3068\u3044\u3046\u8ab2\u984c\u3092\u52b9\u679c\u7684\u306b\u514b\u670d\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u6a5f\u80fd\u306f\u4eca\u5f8c\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3084\u30b3\u30fc\u30c1\u30f3\u30b0\u3067\u3082\u6d3b\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u4e88\u5b9a\u3067\u3059\u3002 <\/li>\n\n\n\n<li><strong>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30a6\u30a7\u30eb\u30d3\u30fc\u30a4\u30f3\u30b0<\/strong>\uff1a\u904e\u5ea6\u306e\u75b2\u52b4\u306e\u5146\u5019\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u81ea\u52d5\u7684\u306b\u628a\u63e1\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u4f11\u61a9\u3001\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u5909\u66f4\u3001\u30c1\u30e3\u30cd\u30eb\u5168\u4f53\u306e\u30ad\u30e3\u30d1\u30b7\u30c6\u30a3\u7ba1\u7406\u3068\u3044\u3063\u305f\u4e88\u9632\u63aa\u7f6e\u3092\u81ea\u52d5\u3067\u63d0\u6848\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30c8\u30d4\u30c3\u30af\u306e\u5206\u6790<\/strong>\uff1a\u3053\u306e\u5206\u6790\u6a5f\u80fd\u306f\u3001\u904e\u53bb\u306e\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u7740\u4fe1\u30b3\u30fc\u30eb\u306e\u7406\u7531\u3092\u8fc5\u901f\u306b\u5224\u65ad\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u3053\u306e\u6a5f\u80fd\u306b\u3088\u308b\u5206\u6790\u30c7\u30fc\u30bf\u306f\u3001\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3001FAQ\u3001\u30d7\u30ed\u30bb\u30b9\u306e\u66f4\u65b0\u3068\u3044\u3063\u305f\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u5bfe\u7b56\u3092\u53d6\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u5411\u3051\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u6587\u5b57\u8d77\u3053\u3057<\/strong>\uff1a\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u5185\u3067\u76f4\u63a5\u3001\u4f1a\u8a71\u306e\u6587\u5b57\u8d77\u3053\u3057\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u304b\u3064\u7d99\u7d9a\u7684\u306b\u66f4\u65b0\u3057\u3066\u8868\u793a\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u767a\u8a71\u3055\u308c\u305f\u3059\u3079\u3066\u306e\u8a00\u8449\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u7406\u89e3\u3067\u304d\u308b\u305f\u3081\u3001\u8a73\u7d30\u3092\u805e\u304d\u9003\u3057\u305f\u308a\u8aa4\u89e3\u3057\u305f\u308a\u3059\u308b\u30ea\u30b9\u30af\u304c\u8efd\u6e1b\u3055\u308c\u307e\u3059\u3002\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u624b\u66f8\u304d\u3067\u30e1\u30e2\u3092\u53d6\u308b\u3053\u3068\u306a\u304f\u4f1a\u8a71\u306e\u5185\u5bb9\u3092\u5bb9\u6613\u306b\u8ffd\u3046\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u4f1a\u8a71\u306e\u5185\u5bb9\u3092\u3082\u308c\u306a\u304f\u628a\u63e1\u3067\u304d\u307e\u3059\u3002  <\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1672\" height=\"1028\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2025\/02\/ai-wrapup.jpg\" alt=\"\" class=\"wp-image-431856\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2025\/02\/ai-wrapup.jpg 1672w, https:\/\/blog.webex.com\/wp-content\/uploads\/2025\/02\/ai-wrapup-768x472.jpg 768w, https:\/\/blog.webex.com\/wp-content\/uploads\/2025\/02\/ai-wrapup-1536x944.jpg 1536w\" sizes=\"auto, (max-width: 1672px) 100vw, 1672px\" \/><\/figure>\n\n\n\n<p>Webex Contact Center \u306f\u6700\u65b0\u306e AI \u306e\u9032\u6b69\u3092\u6d3b\u7528\u3057\u3066\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u3088\u308a\u30b9\u30de\u30fc\u30c8\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u52b9\u7387\u7684\u306b\u554f\u984c\u3092\u89e3\u6c7a\u3057\u3066\u751f\u7523\u6027\u3092\u9ad8\u3081\u3089\u308c\u308b\u3088\u3046\u652f\u63f4\u3057\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u71c3\u3048\u5c3d\u304d\u75c7\u5019\u7fa4\u3092\u53ef\u80fd\u306a\u9650\u308a\u9632\u304e\u307e\u3059\u3002AI \u3092\u6d3b\u7528\u3057\u305f\u3001\u65e5\u5e38\u696d\u52d9\u3078\u306e\u5bfe\u51e6\u3084\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u652f\u63f4\u306e\u81ea\u52d5\u5316\u306b\u3088\u308a\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u4eba\u9593\u306b\u3088\u308b\u9ad8\u54c1\u8cea\u306a\u30b5\u30dd\u30fc\u30c8\u63d0\u4f9b\u306b\u6ce8\u529b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002 <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Webex Connect \u3068 Webex AI Agent \u306b\u3088\u3063\u3066\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3092\u30ec\u30d9\u30eb\u30a2\u30c3\u30d7<\/h2>\n\n\n\n<p>\u533b\u7642\u6a5f\u95a2\u304c\u60a3\u8005\u3078\u306e\u95a2\u4e0e\u3068\u30b1\u30a2\u3092\u3055\u3089\u306b\u30ec\u30d9\u30eb\u30a2\u30c3\u30d7\u3055\u305b\u308b\u306b\u306f\u3001 Epic Connection Hub \u304b\u3089\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b Webex Connect \u3092\u5229\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n<div id=\"video_popup_block_2207fcc2e5133b9cb63084320bd64559\" class=\"video-popup-block type-p\">\n  <div class=\"we-video-container\"><div class=\"play-embed-video embed-video-overlay\" data-video-provider=\"brightcove\" data-video-id=\"6369410708112\" ><\/div><div id=\"brightcove-embed-6369410708112\" class=\"brightcove_embed embed-video video-wrapper\" data-video-id=\"6369410708112\" data-video-provider=\"brightcove\" data-video-autoplay=\"0\" data-video-loop=\"\" data-video-controls=\"1\" data-video-muted=\"\" data-video-file=\"\" data-video-type=\"video\/\" data-video-ratio=\"1.77777777778\" ><video-js id=\"brightcove-embed-player-6369410708112\" data-video-id=\"6369410708112\" data-embed=\"default\" class=\"video-js popup-video\" controls ><\/video-js><\/div><\/div><\/div>\n\n\n\n<p>Webex Connect \u306f\u5b9f\u8a3c\u6e08\u307f\u306e\u3059\u3050\u306b\u4f7f\u3048\u308b\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u3068\u3057\u3066\u3001EHR \u30c7\u30fc\u30bf\u3068\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30a4\u30d9\u30f3\u30c8\u3092\u57fa\u306b\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u81ea\u52d5\u5316\u3057\u3066\u533b\u7642\u6a5f\u95a2\u3092\u652f\u63f4\u3057\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u60a3\u8005\u306e\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3001\u6bce\u5e74\u306e\u30aa\u30fc\u30d7\u30f3\u306a\u767b\u9332\u3001\u3084\u308a\u53d6\u308a\u306b\u95a2\u3059\u308b\u30a2\u30f3\u30b1\u30fc\u30c8\u3001\u4e88\u7d04\u306e\u30ea\u30de\u30a4\u30f3\u30c0\u3001\u6162\u6027\u75be\u60a3\u306e\u6cbb\u7642\u306e\u901a\u77e5\u3001\u8acb\u6c42\u306e\u901a\u77e5\u3001\u8a3a\u65ad\u5f8c\u306e\u30b5\u30dd\u30fc\u30c8\u3068\u3044\u3063\u305f\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u3092\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u3067\u81ea\u52d5\u5316\u3067\u304d\u307e\u3059\u3002\u614e\u91cd\u306b\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30c8\u3055\u308c\u305f\u3053\u308c\u3089\u306e\u3084\u308a\u53d6\u308a\u306b\u3088\u308a\u3001\u60a3\u8005\u304c\u7a4d\u6975\u7684\u306b\u95a2\u4e0e\u3057\u3001\u81ea\u5206\u306e\u6cbb\u7642\u8a08\u753b\u306b\u5f93\u3063\u3066\u5b9a\u671f\u8a3a\u5bdf\u3092\u53d7\u3051\u7d9a\u3051\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308b\u3068\u3068\u3082\u306b\u3001\u533b\u7642\u30d7\u30ed\u30bb\u30b9\u5168\u4f53\u3092\u901a\u3057\u3066\u652f\u63f4\u3055\u308c\u3066\u3044\u308b\u3068\u611f\u3058\u3089\u308c\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u3053\u308c\u3089\u306e\u3084\u308a\u53d6\u308a\u306f\u3001\u60a3\u8005\u304c\u512a\u5148\u3059\u308b\u30d6\u30e9\u30f3\u30c9\u540d\u5165\u308a\u306e\u5145\u5b9f\u3057\u305f\u30c1\u30e3\u30cd\u30eb\u3067\u884c\u308f\u308c\u308b\u305f\u3081\u3001\u60a3\u8005\u3068\u306e\u3042\u3089\u3086\u308b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3067\u4fe1\u983c\u3092\u78ba\u7acb\u3057\u3066\u3001\u30d6\u30e9\u30f3\u30c9\u306e\u8a8d\u77e5\u5ea6\u3092\u5927\u5e45\u306b\u5411\u4e0a\u3067\u304d\u307e\u3059\u3002  <\/p>\n\n\n\n<p>\u614e\u91cd\u306b\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30c8\u3055\u308c\u305f\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u60a3\u8005\u304c\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u306b\u7c21\u5358\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u305f\u3081\u306e\u30a8\u30f3\u30c8\u30ea\u30dd\u30a4\u30f3\u30c8\u3068\u3057\u3066\u3082\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n\n\n\n<p>Webex AI Agent \u306f\u3001\u60a3\u8005\u304c\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u5fdc\u7b54\u3057\u3001\u5e74\u4e2d\u7121\u4f11 24 \u6642\u9593\u4f53\u5236\u306e\u533b\u7642\u306b\u30aa\u30f3\u30c7\u30de\u30f3\u30c9\u3067\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3053\u3068\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002\u75c5\u9662\u3001\u8a3a\u7642\u6240\u3001\u533b\u7642\u6a5f\u95a2\u304c\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30c7\u30b8\u30bf\u30eb\u30d5\u30ed\u30f3\u30c8\u30c9\u30a2\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u60a3\u8005\u306f\u5fc5\u8981\u306a\u60c5\u5831\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3067\u7c21\u5358\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3059\u3002AI Agent \u306f 2 \u3064\u306e\u30e2\u30fc\u30c9\u3067\u52d5\u4f5c\u3057\u307e\u3059\u3002\u975e\u540c\u671f\u30e2\u30fc\u30c9\u306e AI Agent \u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u578b AI 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