{"id":439033,"date":"2025-09-10T13:00:01","date_gmt":"2025-09-10T20:00:01","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ja\/%e3%82%b7%e3%82%b9%e3%82%b3%e3%80%81%e3%80%8eidc-marketscape%ef%bc%9a%e5%85%a8%e4%b8%96%e7%95%8c%e3%81%ae%e4%bc%81%e6%a5%ad%e5%90%91%e3%81%91%e3%83%93%e3%83%87%e3%82%aa%e4%bc%9a%e8%ad%b0%e3%82%b7\/"},"modified":"2025-10-27T09:38:25","modified_gmt":"2025-10-27T16:38:25","slug":"cisco-named-leader-idc-marketscape-worldwide-enterprise-video-conferencing-systems-2025","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ja\/collaboration\/cisco-named-leader-idc-marketscape-worldwide-enterprise-video-conferencing-systems-2025\/","title":{"rendered":"\u30b7\u30b9\u30b3\u3001\u300eIDC MarketScape\uff1a\u5168\u4e16\u754c\u306e\u4f01\u696d\u5411\u3051\u30d3\u30c7\u30aa\u4f1a\u8b70\u30b7\u30b9\u30c6\u30e0\u306b\u95a2\u3059\u308b\u30d9\u30f3\u30c0\u30fc\u30a2\u30bb\u30b9\u30e1\u30f3\u30c8 2025 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href=\"https:\/\/blog.webex.com\/workspaces\/make-your-workspaces-click-where-camera-tracking-meets-ip-simplicity\/?_gl=1*s9c8pp*_gcl_au*ODI4OTI5NjI1LjE3NTY0Nzc1MjI.\" target=\"_blank\" rel=\"noreferrer noopener\">\u30ef\u30f3\u30af\u30ea\u30c3\u30af<\/a>\u3067\u5c55\u958b\u3067\u304d\u308b\u73fe\u5728\u306b\u81f3\u308b\u307e\u3067\u3001\u5e38\u306b\u9650\u754c\u3092\u7a81\u7834\u3059\u308b\u6311\u6226\u3092\u7d9a\u3051\u3066\u304d\u305f\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u307e\u3067\u306e\u6210\u679c\u3092\u5fc3\u304b\u3089\u8a87\u308a\u306b\u601d\u3063\u3066\u3044\u307e\u3059\u304c\u3001\u7b2c\u4e09\u8005\u6a5f\u95a2\u304b\u3089\u5b9f\u7e3e\u304c\u8a55\u4fa1\u3055\u308c\u308b\u559c\u3073\u306f\u683c\u5225\u306a\u3082\u306e\u3067\u3059\u3002\u3053\u3053\u3067\u91cd\u5927\u30cb\u30e5\u30fc\u30b9\u304c\u3042\u308a\u307e\u3059\u3002<strong><strong>\u30b7\u30b9\u30b3\u304c\u300eIDC MarketScape\uff1a\u5168\u4e16\u754c\u306e\u4f01\u696d\u5411\u3051\u30d3\u30c7\u30aa\u4f1a\u8b70\u30b7\u30b9\u30c6\u30e0\u306b\u95a2\u3059\u308b\u30d9\u30f3\u30c0\u30fc\u30a2\u30bb\u30b9\u30e1\u30f3\u30c8 2025 \u5e74\uff08IDC MarketScape: Worldwide Enterprise Videoconferencing Systems 2025\uff09\u300f<\/strong><\/strong>\uff08doc # US52995625\u30012025 \u5e74 9 \u6708\uff09\u3067\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa\u3055\u308c\u307e\u3057\u305f\u3002\u3053\u308c\u306f\u5358\u306a\u308b\u6804\u8a89\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u696d\u754c\u3092\u30ea\u30fc\u30c9\u3059\u308b\u30a2\u30ca\u30ea\u30b9\u30c8\u4f01\u696d\u304b\u3089\u306e\u5f37\u3044\u652f\u6301\u306e\u8a3c\u3067\u3042\u308a\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306b\u5bfe\u3059\u308b\u5f53\u793e\u306e\u63fa\u308b\u304e\u306a\u3044\u53d6\u308a\u7d44\u307f\u3068\u3001\u672a\u6765\u306e\u50cd\u304d\u65b9\u306b\u95a2\u3059\u308b\u5305\u62ec\u7684\u306a\u30d3\u30b8\u30e7\u30f3\u3092\u88cf\u4ed8\u3051\u308b\u3082\u306e\u3067\u3059\u3002\u4eca\u56de\u306e\u8a55\u4fa1\u304c\u79c1\u305f\u3061\u5168\u54e1\u306b\u3069\u306e\u3088\u3046\u306a\u610f\u5473\u3092\u6301\u3064\u306e\u304b\u898b\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u300c\u30b7\u30b9\u30b3\u306f\u4f01\u696d\u5411\u3051\u30d3\u30c7\u30aa\u4f1a\u8b70\u30b7\u30b9\u30c6\u30e0\u306e\u30ea\u30fc\u30c0\u30fc\u7684\u5b58\u5728\u3067\u3042\u308b\u3002\u540c\u793e\u306f\u30ef\u30fc\u30af\u30d7\u30ec\u30a4\u30b9\u4f53\u9a13\u306b\u95a2\u3059\u308b\u660e\u78ba\u304b\u3064\u9032\u6b69\u7684\u306a\u30d3\u30b8\u30e7\u30f3\u3092\u6301\u3061\u3001\u305d\u306e\u30a8\u30f3\u30c9\u30c4\u30fc\u30a8\u30f3\u30c9\u306e\u30dd\u30fc\u30c8\u30d5\u30a9\u30ea\u30aa\u306f\u3001\u76f8\u4e92\u904b\u7528\u6027\u306b\u3088\u3063\u3066\u67d4\u8edf\u6027\u3092\u5b9f\u73fe\u3057\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3001\u30cd\u30c3\u30c8\u30ef\u30fc\u30ad\u30f3\u30b0\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3001\u7ba1\u7406\u6a5f\u80fd\u3092\u7d71\u5408\u3057\u3066\u3044\u308b\u300d<\/p>\n<cite><strong>IDC \u793e\u3001\u30e6\u30cb\u30d5\u30a1\u30a4\u30c9 \u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304a\u3088\u3073\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u90e8\u9580\u3001\u8abf\u67fb\u62c5\u5f53\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3001Jitesh Gera \u6c0f<\/strong><\/cite><\/blockquote>\n\n\n\n<p>\u3053\u308c\u306f\u30b7\u30b9\u30b3\u306b\u3068\u3063\u3066\u5358\u306a\u308b\u52dd\u5229\u3067\u306f\u306a\u304f\u3001\u4e16\u754c\u4e2d\u306e\u304a\u5ba2\u69d8\u306b\u6b21\u306e\u3088\u3046\u306a\u5e45\u5e83\u3044\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3068\u3044\u3046\u53d6\u308a\u7d44\u307f\u304c\u8a55\u4fa1\u3055\u308c\u305f\u3053\u3068\u3092\u610f\u5473\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ul 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class=\"wp-block-heading\">\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3078\u306e\u63fa\u308b\u304e\u306a\u3044\u53d6\u308a\u7d44\u307f<\/h4>\n\n\n\n<p>\u30c7\u30b8\u30bf\u30eb\u8105\u5a01\u304c\u65e5\u5e38\u7684\u306b\u767a\u751f\u3059\u308b\u73fe\u5728\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306f\u30b7\u30b9\u30b3\u306b\u3068\u3063\u3066\u88dc\u5b8c\u7684\u306a\u3082\u306e\u3067\u306f\u306a\u304f\u3001\u6839\u5e79\u3068\u306a\u308b\u6a5f\u80fd\u3067\u3059\u3002\u5f53\u793e\u306e\u30c7\u30d0\u30a4\u30b9\u306f\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3092\u4e2d\u5fc3\u306b\u8a2d\u8a08\u3055\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u901a\u4fe1\u3068\u30c7\u30fc\u30bf\u306f\u5e38\u306b\u4fdd\u8b77\u3055\u308c\u307e\u3059\u3002IDC MarketScape \u30ec\u30dd\u30fc\u30c8\u306f\u3001\u300c\u30b7\u30b9\u30b3\u306f\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306e\u5206\u91ce\u3067\u6a19\u6e96\u3092\u78ba\u7acb\u3057\u3066\u304a\u308a\u3001\u884c\u653f\u3001\u9632\u885b\u3001\u91d1\u878d\u3001\u305d\u306e\u4ed6\u91cd\u8981\u306a\u696d\u754c\u3067\u306e\u4f7f\u7528\u3092\u8a8d\u8a3c\u3055\u308c\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u3066\u3044\u308b\u300d\u3068\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u3067\u5c06\u6765\u3092\u898b\u636e\u3048\u305f\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u5b9f\u73fe<\/h2>\n\n\n\n<p>\u5c06\u6765\u306e\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u898b\u636e\u3048\u3001\u30b7\u30b9\u30b3\u306f 10 \u5e74\u4ee5\u4e0a\u524d\u306b\u6e96\u5099\u3092\u59cb\u3081\u307e\u3057\u305f\u3002\u6700\u5148\u7aef\u306e AI \u6a5f\u80fd\u3078\u306e\u53d6\u308a\u7d44\u307f\u3068\u660e\u78ba\u306a\u6226\u7565\u7684\u30d3\u30b8\u30e7\u30f3\u306b\u3088\u308a\u3001\u5f53\u793e\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u73fe\u5728\u306e\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3059\u3060\u3051\u3067\u306a\u304f\u3001\u672a\u6765\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306b\u3082\u5bfe\u5fdc\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u5f37\u529b\u306a\u6226\u7565\u7684\u30d3\u30b8\u30e7\u30f3\u3068\u30ed\u30fc\u30c9\u30de\u30c3\u30d7<\/h4>\n\n\n\n<p>\u30b7\u30b9\u30b3\u306e\u696d\u754c\u6700\u9ad8\u6c34\u6e96\u306e\u6280\u8853\u529b\u306f\u300110 \u5e74\u4ee5\u4e0a\u306b\u308f\u305f\u308b\u6226\u7565\u3068\u3001\u5f37\u529b\u306a\u696d\u754c\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u306e\u8cdc\u7269\u3067\u3059\u3002IDC MarketScape \u306f\u300c\u540c\u793e\u306f\u3001NVIDIA\u3068\u306e\u63d0\u643a\u306b\u3088\u308bAI\u6a5f\u80fd\u306e\u7d99\u7d9a\u7684\u306a\u5f37\u5316\u3068\u3001\u30e6\u30cb\u30d5\u30a1\u30a4\u30c9\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304a\u3088\u3073\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u9762\u3001\u30c7\u30d0\u30a4\u30b9\u9762\u3001\u7ba1\u7406\u9762\u3001\u30cd\u30c3\u30c8\u30ef\u30fc\u30ad\u30f3\u30b0\u9762\u306b\u5bfe\u3059\u308b\u7d71\u5408\u7684\u304b\u3064\u5305\u62ec\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u76ee\u6307\u3057\u3066\u3044\u308b\u300d\u3068\u793a\u3057\u3066\u3044\u307e\u3059\u3002\u5f53\u793e\u306f\u660e\u78ba\u306a\u30d3\u30b8\u30e7\u30f3\u3068\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u306b\u57fa\u3065\u304d\u3001\u6700\u65b0\u306e AI \u6280\u8853\u306b\u5bfe\u5fdc\u3059\u3079\u304f\u30dd\u30fc\u30c8\u30d5\u30a9\u30ea\u30aa\u3092\u9032\u5316\u3055\u305b\u3001\u771f\u306b\u9023\u643a\u3057\u305f\u5305\u62ec\u7684\u306a\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u304a\u5ba2\u69d8\u3068\u3068\u3082\u306b\u5e38\u306b\u6642\u4ee3\u3092\u5148\u53d6\u308a\u3067\u304d\u308b\u3088\u3046\u306b\u52aa\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u696d\u754c\u5c48\u6307\u306e AI \u3068\u7ba1\u7406\u6a5f\u80fd<\/h4>\n\n\n\n<p>\u30b7\u30b9\u30b3\u306e\u30c7\u30d0\u30a4\u30b9\u306b\u306f\u3001\u4f1a\u8b70\u306e\u516c\u5e73\u6027\u3068\u30e6\u30fc\u30b6\u30fc\u4f53\u9a13\u3092\u771f\u306b\u9769\u65b0\u3059\u308b AI \u304c\u642d\u8f09\u3055\u308c\u3066\u3044\u307e\u3059\u3002Apple Vision Pro \u3092\u4f7f\u7528\u3059\u308b\u7a7a\u9593\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8 \u30d5\u30ec\u30fc\u30df\u30f3\u30b0\u3001\u8a71\u8005\u8ffd\u8de1\u3001\u30ce\u30a4\u30ba\u30ad\u30e3\u30f3\u30bb\u30ea\u30f3\u30b0\u306a\u3069\u306e\u6a5f\u80fd\u306f\u3001\u4f1a\u8b70\u306e\u3042\u308a\u65b9\u3092\u5909\u9769\u3057\u3001\u5f53\u793e\u304c\u300c<a href=\"https:\/\/blog.webex.com\/ja\/workspaces\/be-in-the-room-from-anywhere\/\" target=\"_blank\" rel=\"noreferrer noopener\">Distance Zero<\/a>\uff08\u8ddd\u96e2\u611f\u30bc\u30ed\uff09\u300d\u3068\u547c\u3076\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u30ef\u30fc\u30af\u4f53\u9a13\u3092\u4f5c\u308a\u51fa\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>IDC MarketScape \u30ec\u30dd\u30fc\u30c8\u306f\u3001\u300cControl Hub\u306f\u3001\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3001\u30c7\u30d0\u30a4\u30b9\u3001\u30ef\u30fc\u30af\u30b9\u30da\u30fc\u30b9\u3092\u4e00\u5143\u7684\u306b\u7ba1\u7406\u3059\u308bAI\u642d\u8f09\u306e\u696d\u754c\u6a19\u6e96\u7ba1\u7406\u30dd\u30fc\u30bf\u30eb\u3067\u3042\u308b\u3002\u30ea\u30e2\u30fc\u30c8\u30a2\u30af\u30bb\u30b9\u6a5f\u80fd\u306b\u3088\u308a\u4f1a\u8b70\u5ba4\u306e\u72b6\u6cc1\u3092\u8a73\u7d30\u306b\u53ef\u8996\u5316\u3057\u3001\u628a\u63e1\u3057\u305f\u554f\u984c\u3092\u78ba\u8a8d\u3001\u4fee\u6b63\u3067\u304d\u308b\u307b\u304b\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u554f\u984c\u306e\u4e8b\u524d\u7279\u5b9a\u3001\u81ea\u52d5\u30a2\u30e9\u30fc\u30c8\u304a\u3088\u3073\u81ea\u52d5\u554f\u984c\u89e3\u6c7a\u3001\u305d\u3057\u3066\u30c7\u30d0\u30a4\u30b9\u3084\u30b7\u30b9\u30c6\u30e0\u306e\u5168\u822c\u7684\u306a\u30d8\u30eb\u30b9\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u6a5f\u80fd\u3082\u63d0\u4f9b\u3057\u3066\u3044\u308b\u300d\u3068\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u3042\u3089\u3086\u308b\u30ef\u30fc\u30af\u30b9\u30da\u30fc\u30b9\u306b\u67d4\u8edf\u306b\u5bfe\u5fdc<\/h2>\n\n\n\n<p>\u73fe\u4ee3\u306e\u7d44\u7e54\u306f\u591a\u69d8\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u4f7f\u7528\u3057\u3066\u904b\u55b6\u3055\u308c\u3066\u304a\u308a\u3001\u305d\u308c\u305e\u308c\u72ec\u81ea\u306e\u30cb\u30fc\u30ba\u3092\u6301\u3063\u3066\u3044\u307e\u3059\u3002\u5b9f\u969b\u3001\u4f01\u696d\u306e\u5927\u534a\u306f\u696d\u52d9\u9042\u884c\u306e\u305f\u3081\u306b\u8907\u6570\u306e\u4f1a\u8b70\u7528\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u5229\u7528\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u5224\u660e\u3057\u3066\u3044\u307e\u3059\u3002\u30b7\u30b9\u30b3\u304c\u5e02\u5834\u3067\u30ea\u30fc\u30c0\u30fc\u7684\u306a\u5730\u4f4d\u3092\u78ba\u7acb\u3057\u3066\u3044\u308b\u80cc\u666f\u306b\u306f\u3001\u4ed6\u306b\u985e\u3092\u898b\u306a\u3044\u76f8\u4e92\u904b\u7528\u6027\u3078\u306e\u53d6\u308a\u7d44\u307f\u3068\u5805\u7262\u306a\u30b5\u30dd\u30fc\u30c8\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u306e\u5b58\u5728\u3082\u3042\u308b\u3068\u79c1\u305f\u3061\u306f\u8003\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u30aa\u30fc\u30d7\u30f3\u3067\u76f8\u4e92\u904b\u7528\u53ef\u80fd<\/h4>\n\n\n\n<p>\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u30b9\u30a4\u30fc\u30c8\u306e\u6838\u3067\u3042\u308b Webex \u3092\u30b7\u30b9\u30b3\u306f\u9ad8\u304f\u8a55\u4fa1\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u305d\u306e\u4e00\u65b9\u3067\u5f53\u793e\u306e\u6280\u8853\u3078\u306e\u30aa\u30fc\u30d7\u30f3\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3082\u652f\u6301\u3057\u3066\u3044\u307e\u3059\u3002IDC MarketScape \u306f\u300c\u30b7\u30b9\u30b3\u306e\u30d3\u30c7\u30aa\u4f1a\u8b70\u30c7\u30d0\u30a4\u30b9\u306fWebex\u306b\u6700\u9069\u5316\u3055\u308c\u3066\u3044\u308b\u304c\u3001\u540c\u793e\u306fMicrosoft Teams Rooms\u8a8d\u5b9a\u6a5f\u5668\u3082\u63d0\u4f9b\u3057\u3066\u3044\u308b\u30022025\u5e74\u7b2c4\u56db\u534a\u671f\u304b\u3089\u306f\u3001Zoom\u8a8d\u5b9a\u30c7\u30d0\u30a4\u30b9\u3082\u63d0\u4f9b\u4e88\u5b9a\u3067\u3042\u308a\u3001Google Meet\u3068\u306e\u76f8\u4e92\u904b\u7528\u6027\u3082\u5f37\u5316\u3059\u308b\u4e88\u5b9a\u3067\u3042\u308b\u3002\u307e\u305f\u3001Desk\u3001Board\u3001Room\u30b7\u30ea\u30fc\u30ba\u30b7\u30b9\u30c6\u30e0\u306f\u3059\u3079\u3066BYOD\u306b\u3082\u5bfe\u5fdc\u3057\u3066\u304a\u308a\u3001USB\u7d4c\u7531\u3067\u4ed6\u306e\u3042\u3089\u3086\u308b\u4f1a\u8b70\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u63a5\u7d9a\u53ef\u80fd\u3067\u3042\u308b\u300d\u3068\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30aa\u30fc\u30d7\u30f3\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u3088\u308a\u3001\u304a\u5ba2\u69d8\u306f\u5834\u6240\u306b\u95a2\u4fc2\u306a\u304f\u8ab0\u3068\u3067\u3082\u7c21\u5358\u306b\u63a5\u7d9a\u3067\u304d\u308b\u67d4\u8edf\u6027\u3092\u5f97\u3089\u308c\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u4f1a\u8b70\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3078\u306e\u65e2\u5b58\u306e\u6295\u8cc7\u3082\u6700\u5927\u9650\u306b\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u30b7\u30b9\u30b3\u306e\u6700\u5927\u306e\u5f37\u307f<\/h4>\n\n\n\n<p>CX\uff08Customer Experience\uff09\u30c1\u30fc\u30e0\u306f\u3001\u30b7\u30b9\u30b3\u306b\u304a\u3051\u308b\u6700\u5927\u306e\u5f37\u307f\u306e\u3072\u3068\u3064\u3067\u3059\u3002\u3053\u306e\u5f37\u529b\u306a\u30c1\u30fc\u30e0\u306b\u3088\u3063\u3066\u3001\u304a\u5ba2\u69d8\u306b\u3088\u308b\u6280\u8853\u306e\u30b9\u30e0\u30fc\u30ba\u306a\u5c55\u958b\u3001\u6d3b\u7528\u3001\u7dad\u6301\u3092\u652f\u63f4\u3057\u3066\u3044\u307e\u3059\u3002CX \u30c1\u30fc\u30e0\u306f\u3001\u304a\u5ba2\u69d8\u306e\u30ec\u30b8\u30ea\u30a8\u30f3\u30b9\u3068\u696d\u52d9\u904b\u55b6\u3092\u3069\u306e\u3088\u3046\u306a\u56f0\u96e3\u306a\u72b6\u6cc1\u3067\u3082\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002IDC MarketScape 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