{"id":444418,"date":"2026-01-19T13:13:13","date_gmt":"2026-01-19T21:13:13","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ja\/%e8%a6%8b%e8%90%bd%e3%81%a8%e3%81%95%e3%82%8c%e3%81%a6%e3%81%8d%e3%81%9f-10-%e5%84%84%e3%83%89%e3%83%ab%e8%a6%8f%e6%a8%a1%e3%81%ae%e8%b3%87%e7%94%a3%ef%bc%9a%e5%ba%97%e8%88%97%e3%81%ae%e9%9b%bb\/"},"modified":"2026-02-19T08:03:19","modified_gmt":"2026-02-19T16:03:19","slug":"billion-dollar-blind-spot-why-store-phone-calls-are-retails-most-undervalued-asset","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ja\/collaboration\/billion-dollar-blind-spot-why-store-phone-calls-are-retails-most-undervalued-asset\/","title":{"rendered":"\u898b\u843d\u3068\u3055\u308c\u3066\u304d\u305f 10 \u5104\u30c9\u30eb\u898f\u6a21\u306e\u8cc7\u7523\uff1a\u5e97\u8217\u306e\u96fb\u8a71\u304c\u5c0f\u58f2\u696d\u3067\u6700\u3082\u904e\u5c0f\u8a55\u4fa1\u3055\u308c\u3066\u3044\u308b\u8cc7\u7523\u3068\u8a00\u308f\u308c\u308b\u7406\u7531"},"content":{"rendered":"\n<p>\u5c0f\u58f2\u696d\u8005\u306f\u3001AR \u3092\u4f7f\u7528\u3057\u305f\u8a66\u7740\u30b7\u30b9\u30c6\u30e0\u304b\u3089 AI \u3092\u6d3b\u7528\u3057\u305f\u30b5\u30d7\u30e9\u30a4\u30c1\u30a7\u30fc\u30f3\u307e\u3067\u3001\u30c7\u30b8\u30bf\u30eb \u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u3092\u5e38\u306b\u8ffd\u6c42\u3057\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u4f53\u9a13\u304c\u9032\u5316\u3057\u3066\u3044\u304f\u4e00\u65b9\u3067\u3001\u5e97\u8217\u306e\u96fb\u8a71\u306e\u547c\u3073\u51fa\u3057\u97f3\u306f\u591a\u304f\u306e\u5834\u5408\u898b\u904e\u3054\u3055\u308c\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n<p>\u30c7\u30b8\u30bf\u30eb\u30d5\u30a1\u30fc\u30b9\u30c8\u306e\u6642\u4ee3\u3067\u3042\u3063\u3066\u3082\u3001\u5b9f\u5e97\u8217\u306f\u4f9d\u7136\u3068\u3057\u3066\u5c0f\u58f2\u696d\u306e\u58f2\u4e0a\u306e\u5927\u90e8\u5206\u3092\u727d\u5f15\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u3057\u3066\u9867\u5ba2\u304c\u5e97\u8217\u306b\u96fb\u8a71\u3092\u304b\u3051\u308b\u3068\u304d\u306f\u3001\u5358\u306b\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u5546\u54c1\u3092\u773a\u3081\u3066\u3044\u308b\u3068\u304d\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u9867\u5ba2\u304b\u3089\u306e\u96fb\u8a71\u306f\u3001\u9ad8\u3044\u8cfc\u8cb7\u610f\u6b32\u304c\u3042\u308a\u3001\u7dca\u6025\u6027\u304c\u9ad8\u304f\u3001\u5730\u7406\u7684\u306b\u8fd1\u304f\u306b\u5c45\u308b\u3053\u3068\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002\u5f7c\u3089\u306e\u76ee\u7684\u306f\u300c\u8cfc\u5165\u3057\u305f\u65b9\u304c\u3088\u3044\u304b\u3069\u3046\u304b\u300d\u3092\u5c0b\u306d\u308b\u3053\u3068\u3067\u306f\u306a\u304f\u3001\u300c\u3044\u3064\u3069\u3053\u3067\u53d7\u3051\u53d6\u308c\u308b\u304b\u300d\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u306a\u306e\u3067\u3059\u3002  <\/p>\n\n<p>\u4eca\u65e5\u306e\u5c0f\u58f2\u74b0\u5883\u306b\u304a\u3044\u3066\u3001\u5e97\u8217\u306e\u96fb\u8a71\u306f\u3001\u65e7\u5f0f\u306e\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3067\u306f\u306a\u304f\u3001\u6765\u5e97\u5ba2\u6570\u3001\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7387\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306b\u76f4\u63a5\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u3001\u6226\u7565\u7684\u306a\u6b63\u9762\u7384\u95a2\u3068\u8a00\u3048\u307e\u3059\u3002 <\/p>\n\n<h2 class=\"wp-block-heading\">\u63a5\u70b9\u306e\u53d6\u308a\u3053\u307c\u3057\u306b\u3088\u308b\u640d\u5931<\/h2>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1672\" height=\"1028\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2026\/01\/vitaly-garievn.jpg\" alt=\"\" class=\"wp-image-443159\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2026\/01\/vitaly-garievn.jpg 1672w, https:\/\/blog.webex.com\/wp-content\/uploads\/2026\/01\/vitaly-garievn-768x472.jpg 768w, https:\/\/blog.webex.com\/wp-content\/uploads\/2026\/01\/vitaly-garievn-1536x944.jpg 1536w\" sizes=\"auto, (max-width: 1672px) 100vw, 1672px\" \/><\/figure>\n\n<p>\u5fdc\u7b54\u3055\u308c\u306a\u304b\u3063\u305f\u96fb\u8a71\u3084\u9069\u5207\u306b\u5bfe\u5fdc\u3055\u308c\u306a\u304b\u3063\u305f\u96fb\u8a71\u306f\u3001\u305d\u308c\u305e\u308c\u304c\u58f2\u4e0a\u306e\u640d\u5931\u3092\u610f\u5473\u3057\u307e\u3059\u3002\u9867\u5ba2\u306f\u3001\u5728\u5eab\u78ba\u8a8d\u3001\u30b5\u30fc\u30d3\u30b9\u5185\u5bb9\u306e\u78ba\u8a8d\u3001\u53d7\u3051\u53d6\u308a\u306e\u8abf\u6574\u306e\u305f\u3081\u306b\u96fb\u8a71\u3057\u3066\u3082\u3001\u5e97\u54e1\u304c\u96fb\u8a71\u306b\u51fa\u306a\u3051\u308c\u3070\u3001\u5f85\u3063\u3066\u306f\u304f\u308c\u307e\u305b\u3093\u3002\u96fb\u8a71\u306b\u51fa\u3066\u304f\u308c\u308b\u7af6\u5408\u4ed6\u793e\u3078\u3068\u6d41\u308c\u3066\u3057\u307e\u3044\u307e\u3059\u3002 <\/p>\n\n<p>\u4e00\u65b9\u3001\u5e97\u8217\u3078\u306e\u96fb\u8a71\u304c\u9069\u5207\u306b\u5bfe\u5fdc\u3055\u308c\u305f\u5834\u5408\u3001\u305d\u306e\u30d3\u30b8\u30cd\u30b9\u30a4\u30f3\u30d1\u30af\u30c8\u306f\u660e\u3089\u304b\u3067\u3059\u3002<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>\u6765\u5e97\u6570\u306e\u5897\u52a0<\/strong>\uff1a\u4fe1\u983c\u611f\u3092\u6301\u3066\u3070\u3001\u9867\u5ba2\u306f\u5b89\u5fc3\u3057\u3066\u5e97\u8217\u306b\u8db3\u3092\u904b\u3076\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7387\u306e\u5411\u4e0a<\/strong>\uff1a\u8cfc\u5165\u3092\u771f\u5263\u306b\u691c\u8a0e\u3057\u3066\u3044\u308b\u30b1\u30fc\u30b9\u3067\u306f\u3001\u591a\u304f\u306e\u5834\u5408\u5e97\u54e1\u3068\u306e\u3084\u308a\u53d6\u308a\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u8cfc\u8cb7\u5358\u4fa1\u306e\u5411\u4e0a<\/strong>\uff1a\u5e97\u54e1\u304c\u305d\u306e\u5834\u3067\u88dc\u5b8c\u7684\u306a\u5546\u54c1\u3092\u63d0\u6848\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n<p>\u3064\u307e\u308a\u3001\u3059\u3079\u3066\u306e\u96fb\u8a71\u306b\u9069\u5207\u306a\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u306f\u3001\u660e\u3089\u304b\u306a\u30c1\u30e3\u30f3\u30b9\u306a\u306e\u3067\u3059\u3002\u305d\u306e\u4f53\u9a13\u306f\u3001AI \u3092\u6d3b\u7528\u3057\u305f\u5373\u6642\u5bfe\u5fdc\u3067\u3082\u3001\u30b9\u30bf\u30c3\u30d5\u306b\u3088\u308b\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u578b\u306e\u5bfe\u5fdc\u65b9\u5f0f\u3067\u3082\u69cb\u3044\u307e\u305b\u3093\u304c\u3001\u5e38\u306b\u30b7\u30fc\u30e0\u30ec\u30b9\u3067\u9867\u5ba2\u306b\u624b\u9593\u3092\u304b\u3051\u3055\u305b\u306a\u3044\u3082\u306e\u3067\u3042\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 <\/p>\n\n<h2 class=\"wp-block-heading\">Webex Calling\uff1a\u6700\u65b0\u5316\u304b\u3089\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u5909\u9769\u306b\u307e\u3067\u5bfe\u5fdc<\/h2>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1672\" height=\"1028\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2026\/01\/agent-desk2.jpg\" alt=\"\" class=\"wp-image-443102\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2026\/01\/agent-desk2.jpg 1672w, https:\/\/blog.webex.com\/wp-content\/uploads\/2026\/01\/agent-desk2-768x472.jpg 768w, https:\/\/blog.webex.com\/wp-content\/uploads\/2026\/01\/agent-desk2-1536x944.jpg 1536w\" sizes=\"auto, (max-width: 1672px) 100vw, 1672px\" \/><\/figure>\n\n<p><a href=\"https:\/\/www.webex.com\/ja\/enterprise-cloud-calling.html\" target=\"_blank\" rel=\"noreferrer noopener\">Webex Calling<\/a> \u306f\u3001\u5c0f\u58f2\u696d\u8005\u304c\u5e97\u8217\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u6700\u65b0\u5316\u3057\u306a\u304c\u3089\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u5909\u9769\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306e\u5b9f\u7e3e\u3042\u308b\u624b\u6bb5\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u30af\u30e9\u30a6\u30c9\u96fb\u8a71\u5e02\u5834\u306e\u30ea\u30fc\u30c0\u30fc\u3068\u3057\u3066\u3001\u30b7\u30b9\u30b3\u306f\u62e1\u5f35\u6027\u3001\u30ec\u30b8\u30ea\u30a8\u30f3\u30b9\u3001\u30b7\u30f3\u30d7\u30eb\u306a\u904b\u7528\u3092\u5b9f\u73fe\u3057\u305f\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u63d0\u4f9b\u3057\u3001\u305d\u306e\u54c1\u8cea\u306f <strong><a href=\"https:\/\/blog.webex.com\/collaboration\/unmatched-enterprise-grade-reliability-with-webex-calling\/\" target=\"_blank\" rel=\"noreferrer noopener\">99.999% \u306e\u96fb\u8a71 SLA <\/a><\/strong>\u306b\u3088\u3063\u3066\u4fdd\u8a3c\u3055\u308c\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n<p>\u30af\u30e9\u30a6\u30c9\u3078\u306e\u96fb\u8a71\u306e\u79fb\u884c\u306f\u3001\u5358\u306a\u308b\u65e7\u5f0f\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u7f6e\u304d\u63db\u3048\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u96fb\u8a71\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u3001\u904b\u7528\u306e\u3042\u3089\u3086\u308b\u5834\u9762\u3067 <strong>Webex \u3092\u6d3b\u7528\u3057\u305f AI <\/strong>\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002\u3053\u306e\u30af\u30e9\u30a6\u30c9\u57fa\u76e4\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u5c0f\u58f2\u696d\u8005\u306f\u3001\u904b\u7528\u3092\u8907\u96d1\u5316\u3055\u305b\u308b\u3053\u3068\u306a\u304f\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u304b\u3089\u6709\u4eba\u306b\u3088\u308b\u5bfe\u5fdc\u307e\u3067\u3001\u4fa1\u5024\u3092\u4ed8\u52a0\u3067\u304d\u308b\u9818\u57df\u306b\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u3092\u5c0e\u5165\u3067\u304d\u307e\u3059\u3002 <\/p>\n\n<h2 class=\"wp-block-heading\">\u56fa\u5b9a\u96fb\u8a71\u304b\u3089\u30b3\u30cd\u30af\u30c6\u30c3\u30c9 \u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u3078<\/h2>\n<div id=\"video_popup_block_8fe59163000b772f74e0c28097fc4826\" class=\"video-popup-block type-p\">\n  <div class=\"we-video-container\"><div class=\"popup-video popup-video-overlay\" data-video-provider=\"youtube\" data-video-id=\"95qoAwRxYko\" data-video-autoplay=\"1\" data-video-loop=\"0\" data-video-controls=\"1\" data-video-muted=\"0\" data-video-file=\"\" data-video-type=\"video\/\" data-video-ratio=\"1.77777777778\" ><\/div><div id=\"youtube-embed-95qoAwRxYko\" class=\"youtube_embed embed-video video-wrapper\" data-video-id=\"95qoAwRxYko\" data-video-provider=\"youtube\" data-video-autoplay=\"1\" data-video-loop=\"1\" data-video-controls=\"0\" data-video-muted=\"1\" data-video-file=\"\" data-video-type=\"video\/\" data-video-ratio=\"1.77777777778\" ><\/div><\/div><\/div>\n\n<p><a href=\"https:\/\/www.webex.com\/ja\/enterprise-cloud-calling.html\" target=\"_blank\" rel=\"noreferrer noopener\">Webex Calling<\/a> \u3068 <a href=\"https:\/\/www.webex.com\/content\/dam\/www\/us\/en\/aag\/webex-calling-customer-assist-at-a-glance.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Customer Assist <\/a>\u306f\u540c\u3058\u30af\u30e9\u30a6\u30c9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u4e0a\u3067\u7a3c\u50cd\u3057\u3001\u5e97\u8217\u306e\u96fb\u8a71\u6a5f\u80fd\u3068\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u6a5f\u80fd\u3092\u7d71\u5408\u3057\u307e\u3059\u3002\u3053\u306e\u7d71\u5408\u306b\u3088\u308a\u3001\u5c0f\u58f2\u696d\u8005\u306f\u5e97\u8217\u306e\u96fb\u8a71\u3001AI \u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u5225\u3005\u306e\u30b7\u30b9\u30c6\u30e0\u3068\u3057\u3066\u6271\u3046\u306e\u3067\u306f\u306a\u304f\u3001\u30b3\u30fc\u30eb\u30d5\u30ed\u30fc\u81ea\u4f53\u3092\u518d\u69cb\u7bc9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002 <\/p>\n\n<p>AI \u306f\u3001\u5e97\u8217\u306e\u55b6\u696d\u6642\u9593\u3001\u6240\u5728\u5730\u3001\u57fa\u672c\u7684\u306a\u30dd\u30ea\u30b7\u30fc\u306a\u3069\u3001\u65e5\u5e38\u7684\u306a\u554f\u3044\u5408\u308f\u305b\u306b\u5373\u6642\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u306e\u3067\u3001\u9867\u5ba2\u306e\u30b9\u30c8\u30ec\u30b9\u3092\u6e1b\u3089\u3057\u3064\u3064\u3001\u5e97\u54e1\u306e\u8ca0\u8377\u3082\u8efd\u6e1b\u3067\u304d\u307e\u3059\u3002\u80cc\u666f\u60c5\u5831\u3084\u5c02\u9580\u77e5\u8b58\u304c\u5fc5\u8981\u306a\u5834\u5408\u306b\u306f\u3001\u96fb\u8a71\u3092\u5e97\u54e1\u3084\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u62c5\u5f53\u8005\u306b\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u5f15\u304d\u7d99\u3050\u3053\u3068\u304c\u3067\u304d\u3001\u5171\u6709\u3055\u308c\u305f\u80cc\u666f\u60c5\u5831\u3084\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u306f\u3059\u3079\u3066\u306e\u62c5\u5f53\u8005\u3067\u5171\u6709\u3055\u308c\u307e\u3059\u3002 <\/p>\n\n<p>AI\u3001\u5e97\u8217\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u306e\u9593\u3067\u96fb\u8a71\u3092\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306b\u8ee2\u9001\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u5c0f\u58f2\u696d\u8005\u306f\u65b0\u3057\u3044\u30b5\u30fc\u30d3\u30b9\u30e2\u30c7\u30eb\u3092\u78ba\u7acb\u3057\u3001\u5fdc\u7b54\u6027\u306e\u5411\u4e0a\u3068\u52b4\u529b\u306e\u52b9\u7387\u7684\u306a\u5747\u8861\u5316\u3092\u56f3\u308b\u3068\u3068\u3082\u306b\u3001\u9867\u5ba2\u306b\u6bce\u56de\u9069\u5207\u306a\u4f53\u9a13\u3092\u78ba\u5b9f\u306b\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002\u3057\u304b\u3082\u5e97\u8217\u3084 IT \u30c1\u30fc\u30e0\u304c\u8ffd\u52a0\u3067\u8907\u96d1\u306a\u64cd\u4f5c\u3092\u884c\u3046\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>\u5927\u898f\u6a21\u306a\u5c0f\u58f2\u696d\u3092\u4e00\u5143\u7ba1\u7406<\/strong><\/h2>\n\n<p>\u5c0f\u58f2\u696d\u304c\u30af\u30e9\u30a6\u30c9\u3001\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u3001\u305d\u306e\u7d44\u307f\u5408\u308f\u305b\u3092\u5c0e\u5165\u3059\u308b\u5834\u5408\u3067\u3082\u3001\u5927\u898f\u6a21\u306a\u74b0\u5883\u306e\u30b7\u30f3\u30d7\u30eb\u306a\u7ba1\u7406\u304c\u304d\u308f\u3081\u3066\u91cd\u8981\u3067\u3059\u3002\u5e97\u8217\u6570\u304c\u6570\u767e\u304b\u3089\u6570\u5343\u306b\u308f\u305f\u308b\u74b0\u5883\u3067\u3001\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5e97\u8217\u3054\u3068\u306b\u7ba1\u7406\u3059\u308b\u65b9\u6cd5\u306f\u73fe\u5b9f\u7684\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002 <\/p>\n\n<p><a href=\"https:\/\/www.webex.com\/ja\/control-hub.html\" target=\"_blank\" rel=\"noreferrer noopener\">Webex Control Hub <\/a>\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u3001\u30c7\u30d0\u30a4\u30b9\u3001\u96fb\u8a71\u306e\u8a2d\u5b9a\u3068\u3001AI \u6a5f\u80fd\u3092\u5c0f\u58f2\u74b0\u5883\u5168\u4f53\u3067\u4e00\u5143\u7ba1\u7406\u3067\u304d\u308b\u30ec\u30a4\u30e4\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u4e00\u62ec\u30d7\u30ed\u30d3\u30b8\u30e7\u30cb\u30f3\u30b0\u3084\u518d\u5229\u7528\u53ef\u80fd\u306a\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u3088\u308a\u3001\u6a19\u6e96\u5316\u3055\u308c\u305f\u96fb\u8a71\u304a\u3088\u3073 AI \u4f53\u9a13\u306e\u5c55\u958b\u3092\u7c21\u7d20\u5316\u3057\u3001\u3055\u3089\u306b\u3059\u3079\u3066\u306e\u5e97\u8217\u3067\u96fb\u8a71\u306e\u5fdc\u5bfe\u3001\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3001\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u65b9\u6cd5\u306e\u4e00\u8cab\u6027\u3092\u78ba\u4fdd\u3067\u304d\u307e\u3059\u3002 <\/p>\n\n<p>\u3053\u306e\u4e00\u5143\u7ba1\u7406\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u3088\u308a\u3001\u5c0f\u58f2\u696d\u8005\u306f AI \u6a5f\u80fd\u3092\u8a08\u753b\u7684\u306b\u81ea\u4fe1\u3092\u6301\u3063\u3066\u5c0e\u5165\u3067\u304d\u307e\u3059\u3002\u305d\u3057\u3066\u4fa1\u5024\u3092\u4ed8\u52a0\u3067\u304d\u308b\u5834\u6240\u3067\u6a5f\u80fd\u3092\u6709\u52b9\u306b\u3057\u3001\u52b9\u679c\u3092\u6e2c\u5b9a\u3057\u3066\u304b\u3089\u3001\u6642\u9593\u306e\u7d4c\u904e\u3068\u3068\u3082\u306b\u6d3b\u7528\u7bc4\u56f2\u3092\u5e83\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n<h2 class=\"wp-block-heading\">\u73fe\u5834\u30b9\u30bf\u30c3\u30d5\u3092\u30ce\u30a4\u30ba\u306a\u3057\u3067\u30b5\u30dd\u30fc\u30c8<\/h2>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1672\" height=\"1028\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2026\/01\/desk2.jpg\" alt=\"\" class=\"wp-image-443112\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2026\/01\/desk2.jpg 1672w, https:\/\/blog.webex.com\/wp-content\/uploads\/2026\/01\/desk2-768x472.jpg 768w, https:\/\/blog.webex.com\/wp-content\/uploads\/2026\/01\/desk2-1536x944.jpg 1536w\" sizes=\"auto, (max-width: 1672px) 100vw, 1672px\" \/><\/figure>\n\n<p>\u30b7\u30b9\u30b3\u306f\u3001Webex Calling \u3068\u3001\u5c0f\u58f2\u74b0\u5883\u306e\u5b9f\u60c5\u3092\u8003\u616e\u3057\u3066\u8a2d\u8a08\u3055\u308c\u305f\u696d\u754c\u3067\u6700\u3082\u5305\u62ec\u7684\u306a\u30a8\u30f3\u30c9\u30dd\u30a4\u30f3\u30c8 \u30dd\u30fc\u30c8\u30d5\u30a9\u30ea\u30aa\u3092\u7d44\u307f\u5408\u308f\u305b\u3066\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n\n<p><a href=\"https:\/\/www.webex.com\/us\/en\/devices\/phone-series\/cisco-phone-9800-series.html\" target=\"_blank\" rel=\"noreferrer noopener\">Cisco Desk Phone 9800 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\u3092\u6d3b\u7528\u3057\u305f\u30a4\u30f3\u30b5\u30a4\u30c8\u3068\u81ea\u52d5\u5316\u6a5f\u80fd\u306f\u3001\u90aa\u9b54\u306b\u306a\u3089\u305a\u306b\u5e97\u54e1\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306b\u30d0\u30c3\u30af\u30b0\u30e9\u30a6\u30f3\u30c9\u3067\u9759\u304b\u306b\u52d5\u4f5c\u3057\u307e\u3059\u3002 <\/p>\n\n<p>\u305d\u306e\u7d50\u679c\u3068\u3057\u3066\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306b\u3088\u3063\u3066\u30b9\u30c8\u30ec\u30b9\u304c\u8efd\u6e1b\u3055\u308c\u3001\u5fdc\u7b54\u6027\u304c\u9ad8\u307e\u308a\u3001\u5e97\u54e1\u304c\u9867\u5ba2\u5bfe\u5fdc\u306b\u96c6\u4e2d\u3067\u304d\u308b\u6700\u524d\u7dda\u306e\u4f53\u9a13\u304c\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n\n<h2 class=\"wp-block-heading\">\u7121\u7406\u306a\u79fb\u884c\u3092\u4f34\u308f\u305a\u306b\u6700\u65b0\u74b0\u5883\u3092\u5b9f\u73fe<\/h2>\n\n<p>\u30b7\u30b9\u30b3\u306e\u30af\u30e9\u30a6\u30c9\u96fb\u8a71\u5206\u91ce\u306b\u304a\u3051\u308b\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u306f\u3001\u30df\u30c3\u30b7\u30e7\u30f3\u30af\u30ea\u30c6\u30a3\u30ab\u30eb\u306a\u5c0f\u58f2\u74b0\u5883\u3092\u9577\u5e74\u652f\u3048\u3066\u304d\u305f\u7d4c\u9a13\u3092\u57fa\u76e4\u3068\u3057\u3066\u3044\u3066\u3001\u305d\u306e\u5b9f\u7e3e\u306f\u8907\u96d1\u306a\u5e97\u8217\u7db2\u3092\u6301\u3064\u4e16\u754c\u6700\u5927\u7d1a\u306e\u5c0f\u58f2\u696d\u8005\u307e\u3067\u5e83\u304c\u3063\u3066\u3044\u307e\u3059\u3002 <\/p>\n\n<p><a href=\"https:\/\/www.webex.com\/ja\/enterprise-cloud-calling.html\" target=\"_blank\" rel=\"noreferrer noopener\">Webex Calling<\/a> 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class=\"wp-block-heading\">\u307e\u3068\u3081\uff1a\u96fb\u8a71\u5bfe\u5fdc\u306e\u6700\u9069\u5316\u3053\u305d\u304c\u3001\u6301\u7d9a\u7684\u306a\u6210\u9577\u3078\u306e\u9375<\/h2>\n\n<p>\u5e97\u8217\u306e\u96fb\u8a71\u306e\u6700\u65b0\u5316\u306e\u76ee\u7684\u306f\u3001\u3082\u306f\u3084\u4fe1\u983c\u6027\u3084\u52b9\u7387\u6027\u306e\u5411\u4e0a\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u6210\u9577\u306b\u5411\u3051\u305f\u3088\u308a\u30b7\u30f3\u30d7\u30eb\u3067\u67d4\u8edf\u6027\u306e\u9ad8\u3044\u57fa\u76e4\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u3067\u3082\u3042\u308a\u307e\u3059\u3002\u96fb\u8a71\u3001\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3001AI \u3092\u6d3b\u7528\u3057\u305f\u6a5f\u80fd\u3092\u5358\u4e00\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u7d71\u5408\u3059\u308b\u3053\u3068\u3067\u3001\u5c0f\u58f2\u696d\u8005\u306f IT \u306e\u8907\u96d1\u3055\u3092\u7de9\u548c\u3057\u306a\u304c\u3089\u3001\u9867\u5ba2\u5bfe\u5fdc\u306e\u65b0\u3057\u3044\u5f62\u3092\u751f\u307f\u51fa\u3057\u3001\u5b89\u5fc3\u3057\u3066\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u62e1\u5927\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002 <\/p>\n\n<p><strong>\u95a2\u9023\u8cc7\u6599\uff1a<\/strong><\/p>\n\n<p><a href=\"https:\/\/www.webex.com\/ja\/enterprise-cloud-calling.html\" target=\"_blank\" rel=\"noreferrer noopener\">Webex Calling<\/a><\/p>\n\n<p><a href=\"https:\/\/www.webex.com\/content\/dam\/www\/us\/en\/aag\/webex-calling-customer-assist-at-a-glance.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Webex Calling Customer Assist<\/a><\/p>\n\n<p><a href=\"https:\/\/www.webex.com\/us\/en\/gp\/retail-cloud-calling.html\" target=\"_blank\" rel=\"noreferrer noopener\">\u5148\u9032\u7684\u306a\u5c0f\u58f2\u696d\u306e\u305f\u3081\u306e\u30af\u30e9\u30a6\u30c9\u96fb\u8a71<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u5c0f\u58f2\u696d\u8005\u306f\u3001AR \u3092\u4f7f\u7528\u3057\u305f\u8a66\u7740\u30b7\u30b9\u30c6\u30e0 [&hellip;]<\/p>\n","protected":false},"author":5649,"featured_media":443128,"comment_status":"closed","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[8018],"tags":[8329,16707,16708],"class_list":["post-444418","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-collaboration","tag-webex-calling-ja","tag-16707","tag-16708"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ 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