Jamie Romanin

Jamie Romanin

Jamie Romanin, Head of Webex Customer Experience Practice, Asia Pacific, Japan and Greater China

Jamie has spent more than 20 years successfully delivering growth for multi‐national IT&T companies across Asia Pacific.

His leadership experience and technical expertise in cloud-based technologies gives him invaluable insight into how to effectively use innovation and technology to shape and grow businesses.

As the Head of Webex Customer Experience Practice, Asia Pacific, Japan & Greater China at Cisco, he is focused on helping companies turn their contact centers into strategic assets for their businesses.

2부: 하이브리드 업무의 시대, Webex를 통해 컨택 센터 에이전트의 생산성 향상 지원
1부: 하이브리드 근무의 시대, Webex를 통한 컨택 센터 에이전트의 생산성 향상 지원
‘고객의 시대’에 걸맞은 컨택 센터 혁신
슈퍼 에이전트를 만들어내는 컨택 센터의 강력한 데이터 내장