{"id":352684,"date":"2021-08-03T04:50:29","date_gmt":"2021-08-03T11:50:29","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized\/webex%ec%9d%98-%ec%83%88%eb%a1%9c%ec%9a%b4-%ea%b8%b0%eb%8a%a5-2021%eb%85%84-8%ec%9b%94\/"},"modified":"2021-11-01T08:34:31","modified_gmt":"2021-11-01T15:34:31","slug":"webex%ec%9d%98-%ec%83%88%eb%a1%9c%ec%9a%b4-%ea%b8%b0%eb%8a%a5-2021%eb%85%84-8%ec%9b%94","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ko\/%ed%98%91%ec%97%85\/%ed%99%94%ec%83%81-%ed%9a%8c%ec%9d%98\/webex%ec%9d%98-%ec%83%88%eb%a1%9c%ec%9a%b4-%ea%b8%b0%eb%8a%a5-2021%eb%85%84-8%ec%9b%94\/","title":{"rendered":"Webex\uc758 \uc0c8\ub85c\uc6b4 \uae30\ub2a5: 2021\ub144 8\uc6d4"},"content":{"rendered":"

\uc5ec\ub984\uc758 \ub300\ubbf8\ub97c \uc7a5\uc2dd\ud560 8\uc6d4 \ub9b4\ub9ac\uc2a4\uac00 \ucc3e\uc544\uac11\ub2c8\ub2e4!<\/strong><\/h2>\n

\ubd88\ubcd5\ub354\uc704\uac00 \uae30\uc2b9\uc744 \ubd80\ub9ac\ub294 8\uc6d4\uc5d0\ub3c4 \uc2dc\uc2a4\ucf54\uc5d0\uc11c\ub294 Webex \ud558\uc774\ube0c\ub9ac\ub4dc \uc5c5\ubb34 \uae30\ub2a5\uc744 \ub354\uc6b1 \ud601\uc2e0\ud558\uc5ec \uc6d0\ud65c\ud55c \ud611\uc5c5\uc744 \uc9c0\uc6d0\ud558\uace0 \uc5ec\ub984\uc758 \ub9c8\uc9c0\ub9c9\uc744 \uc798 \ubcf4\ub0b4\uc2e4 \uc218 \uc788\ub3c4\ub85d \ucd5c\uc120\uc744 \ub2e4\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ubc88 \ub2ec\uc5d0\ub294 \uc2e0\ud559\uae30\uac00 \uc2dc\uc791\ub429\ub2c8\ub2e4. Webex Classrooms\ub294 \uc911\uc559 \uc9d1\uc911\uc2dd \uc6f9 \uae30\ubc18 \ud559\uc2b5 \ud3ec\ud138\uc744 \ud1b5\ud574 \ud0c1\uc6d4\ud55c \ud558\uc774\ube0c\ub9ac\ub4dc \ud559\uc2b5 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc900\ube44\ub97c \ub9c8\ucce4\uc2b5\ub2c8\ub2e4. \uc774\ubc88 \ub2ec \ub9b4\ub9ac\uc2a4\uc758 \ub2e4\ub978 \uc911\uc694\ud55c \ub0b4\uc6a9\uc5d0\ub294 \ubbf8\ud305\uacfc \uc774\ubca4\ud2b8\ub97c \uac1c\uc120\ud558\uae30 \uc704\ud55c \uc720\uc5f0<\/strong>\ud558\uace0 \ud3ec\uc6a9\ub825 \uc788\ub294<\/strong> \uae30\ub2a5, imimobile \uae30\uc220\uc744 Webex Contact Center\uc5d0 \ud1b5\ud569\ud558\uc5ec \uc81c\uacf5\ub418\ub294 \uc9c0\ub2a5\ud615 \uace0\uac1d \uacbd\ud5d8, \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \uac1c\ud3b8\ud558\uace0 \ub514\uc9c0\ud138\ud654\ud560 \uc218 \uc788\ub294 \uc5c5\uacc4 \uc194\ub8e8\uc158\uc73c\ub85c \uad6c\uc131\ub41c \uc2dc\uc2a4\ucf54 \uc5d0\ucf54\uc2dc\uc2a4\ud15c\uc758 \uc5c5\ub370\uc774\ud2b8\uac00 \ud3ec\ud568\ub429\ub2c8\ub2e4. \uc544\ub798\uc5d0\uc11c \uc790\uc138\ud55c \ub0b4\uc6a9\uc744 \uc77d\uc5b4\ubcf4\uc138\uc694. WEBEX \uc571<\/a> \ubbf8\ud305<\/a> \ud1b5\ud654<\/a> \uc774\ubca4\ud2b8<\/a> WEBEX \ub514\ubc14\uc774\uc2a4<\/a> \ud1b5\ud569<\/a> CONTACT CENTER<\/a> CONTROL HUB, \ubcf4\uc548 \ubc0f \uc5e3\uc9c0 \uc11c\ube44\uc2a4<\/a><\/p>\n

WEBEX \uc571<\/h2>\n

\ubbf8\ud305 \uc811\uadfc\uc131 \uac1c\uc120 \uc0ac\ud56d<\/strong> \uc2dc\uc2a4\ucf54\ub294 \ubcf4\ub2e4 \ud3ec\uc6a9\uc801\uc778 \uae30\ub2a5\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \ucd94\uac00\ud558\uc5ec \ubaa8\ub450\ub97c \uc704\ud55c \ucd5c\uc0c1\uc758 \ubbf8\ud305 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uace0\uc790 \ud569\ub2c8\ub2e4. \uc774\ubc88 \ub2ec\uc5d0\ub294 \ub370\uc2a4\ud06c\ud1b1\uc758 \uace0\ub300\ube44 \uc124\uc815, \uc571 \ub0b4 \ud0a4\ubcf4\ub4dc \ubc14\ub85c \uac00\uae30 \ud0a4, \uc81c\uc5b4 \ud0ed\uc744 \ud1b5\ud55c \ud0d0\uc0c9 \uac1c\uc120 \uae30\ub2a5\uc744 \ucd94\uac00\ud588\uc2b5\ub2c8\ub2e4. \"App<\/a> \"\ud0a4\ubcf4\ub4dc<\/a><\/p>\n

\ubbf8\ud305<\/h2>\n

\ucc38\uac00\uc790\uc640 \ucf58\ud150\uce20\ub97c \ub3d9\uc2dc\uc5d0 \ubcfc \uc218 \uc788\ub294 \uae30\ub2a5<\/strong> \ucd5c\uc0c1\uc758 \ubbf8\ud305 \uacbd\ud5d8\uc744 \uac16\ucd98\ub2e4\ub294 \uac83\uc740 \ud611\uc5c5 \ubc0f \ucc38\uc5ec\ub3c4\uac00 \ub354\uc6b1\ub354 \uac1c\uc120\ub41c\ub2e4\ub294 \uac83\uc744 \uc758\ubbf8\ud569\ub2c8\ub2e4. \ubc1c\ud45c\uc790\ub294 \uc0c8\ub85c\uc6b4 \ud65c\uc131 \uacf5\uc720 \ucc3d<\/strong>\uc744 \uc0ac\uc6a9\ud558\uc5ec \ud654\uba74\uc758 \uc774\ub3d9\uc2dd \ube44\ub514\uc624 \ucc3d\uc5d0\uc11c \ubaa8\ub4e0 \ucc38\uac00\uc790\ub97c \ubcfc \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \ucc3d\uc740 \uc6d0\ud558\ub294 \uc704\uce58\ub85c \ub04c\uc5b4\uc62c \uc218 \uc788\uc73c\uba70, \uadf8\uc640 \ub3d9\uc2dc\uc5d0 \ucf58\ud150\uce20 \uacf5\uc720 \ubc0f \ubcf4\uae30\ub3c4 \uac00\ub2a5\ud569\ub2c8\ub2e4. \"active-share-window-view-participants-while-sharing-light\"<\/a> \uc774\ubc88 \ub2ec\uc5d0 \ubbf8\ud305\uc5d0 \ucd94\uac00\ub41c \ubaa8\ub4e0 \uc0c8\ub85c\uc6b4 \uae30\ub2a5\uc744 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\ub824\uba74 Webex \uc560 \ube14\ub85c\uadf8\uc5d0\uc11c \uc0c8\ub85c\uc6b4 \uae30\ub2a5<\/a>\uc744 \ucc38\uc870\ud558\uc138\uc694.<\/p>\n

\ud1b5\ud654<\/h2>\n

\uc7a5\uc18c\uc5d0<\/strong> \uad6c\uc560\ubc1b\uc9c0 \uc54a\ub294 \ub6f0\uc5b4\ub09c \ud1b5\ud654 \ud488\uc9c8<\/strong> \uc0ac\ubb34\uc2e4, \uc7ac\ud0dd \uadfc\ubb34 \ub610\ub294 \ud1b5\uadfc \ud658\uacbd\uc774 \ud63c\ud569\ub41c \ud558\uc774\ube0c\ub9ac\ub4dc \uc5c5\ubb34 \ud658\uacbd\uc5d0\uc11c\ub294 \ub300\ud654\uac00 \ub04a\uae40 \uc5c6\uc774 \uc720\uc9c0\ub418\ub824\uba74 \ub6f0\uc5b4\ub09c \uc131\ub2a5\uc758 \ubaa8\ubc14\uc77c \uc5f0\uacb0\uc131 \ubc0f \ud1b5\ud654 \ud488\uc9c8\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. Webex\ub294 \uc774\ub7ec\ud55c \uae30\ub2a5\uc744 \ubaa8\ub450 \uc9c0\uc6d0\ud569\ub2c8\ub2e4.Call continuation(\ud1b5\ud654 \uc9c0\uc18d)<\/strong> \uae30\ub2a5\uc740 \ubaa8\ubc14\uc77c \ud1b5\ud654\ub97c WiFi \ub124\ud2b8\uc6cc\ud06c\uc5d0\uc11c \uc140\ub8f0\ub7ec \ud1b5\uc2e0\uc0ac\ub85c \uc790\ub3d9 \uc804\ud658\ud558\ubbc0\ub85c, \ud1b5\ud654\ub97c \uc911\ub2e8\ud558\uac70\ub098 \ub04a\uc9c0 \uc54a\uace0\ub3c4 \uc790\uc720\ub86d\uac8c \uc774\ub3d9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud1b5\ud654\ub97c WiFi\uc5d0\uc11c \ub124\uc774\ud2f0\ube0c \ubaa8\ubc14\uc77c \ud1b5\ud654\ub85c \uc218\ub3d9 \ubcc0\uacbd\ud558\uc5ec \ub124\ud2b8\uc6cc\ud06c\ub97c \uc804\ud658<\/strong>\ud560 \uc218 \uc788\ub294 \uae30\ub2a5\ub3c4 \uc788\uc2b5\ub2c8\ub2e4(Unified Communications Manager\uac00 \ud3ec\ud568\ub41c Webex \uc571). \"native-call-menu-mobile-merged\"<\/a> \u00a0 \uc6d0\uaca9 \ub370\uc2a4\ud06c\ud1b1 \uc81c\uc5b4<\/strong> \uc9c1\uc6d0\uc758 \uc704\uce58\uc5d0 \uad00\uacc4\uc5c6\uc774 \ucd5c\uc0c1\uc758 \uae30\uc220 \uc9c0\uc6d0 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub294 \uac83\uc740 \uc870\uc9c1\uc744 \uc911\ub2e8 \uc5c6\uc774 \uc6b4\uc601\ud558\uae30 \uc704\ud55c \ub9e4\uc6b0 \uc911\uc694\ud55c \uae30\ub2a5\uc785\ub2c8\ub2e4.\uc774\uc81c Webex \uc571\uc5d0\uc11c\ub294 \uc6d0\uaca9 \ub370\uc2a4\ud06c\ud1b1 \uc81c\uc5b4<\/strong>\ub97c \uc9c0\uc6d0\ud558\ubbc0\ub85c, Webex Calling \uc138\uc158\uc774 \ud65c\uc131\ud654\ub418\uc5b4 \uc788\uc744 \ub54c \uc0ac\uc6a9\uc790\uac00 \ub2e4\ub978 \uc0ac\uc6a9\uc790\uc758 \ud654\uba74\uc744 \uc81c\uc5b4\ud558\uc5ec \ubb38\uc81c\ub97c \ube60\ub974\uac8c \ud574\uacb0\ud560 \uc218 \uc788\ub294 \uae30\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 IT \uad00\ub9ac\uc790\ub294 Control Hub \ub0b4\uc5d0\uc11c \uc774 \uae30\ub2a5\uc5d0 \ub300\ud55c \uad8c\ud55c\uc744 \uc81c\uc5b4\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. \"remote-desktop-app\"<\/a> STIR\/SHAKEN \ucef4\ud50c\ub77c\uc774\uc5b8\uc2a4 <\/strong>Cisco Calling Plans \ubc0f Webex Calling Carrier\ub294 STIR\/SHAKEN\uc744 \uc900\uc218\ud569\ub2c8\ub2e4. \uc774\ub294 STIR(Secure Telephone Identity Revisited) \ubc0f SHAKEN(Signature-based Handling of Asserted Information Using toKENs) \ud45c\uc900\uc744 \ub73b\ud558\ub294 \uc57d\uc5b4\uc785\ub2c8\ub2e4.<\/p>\n

\uc774\ubca4\ud2b8<\/h2>\n

\ube0c\ub79c\ub529 \ub4f1\ub85d \ud398\uc774\uc9c0 \ubc0f \uac04\uc18c\ud654\ub41c \uc608\uc57d <\/strong>\ud765\ubbf8\ub85c\uc6b4 \uc774\ubca4\ud2b8 \uac1c\ucd5c\ub294 \ube0c\ub79c\ub4dc\uc640 \uc81c\ud488\uc744 \uacf5\uac1c\uc801\uc73c\ub85c \uc18c\uac1c\ud558\ub294 \ub3d9\uc2dc\uc5d0, \uace0\uac1d \ubc0f \uc7a0\uc7ac \uace0\uac1d\uacfc \uad50\ub958\ud560 \uc218 \uc788\ub294 \uc88b\uc740 \ubc29\ubc95\uc785\ub2c8\ub2e4. \uc2dc\uc2a4\ucf54\uc5d0\uc11c\ub294 8\uc6d4\uc744 \ub9de\uc774\ud558\uc5ec \ub9c8\ucf00\ud305 \ub2f4\ub2f9\uc790\uc640 \ucc38\uc11d\uc790 \ubaa8\ub450\uac00 \uc774\ub7ec\ud55c \uacbd\ud5d8\uc744 \ud55c \ucc28\uc6d0 \ub354 \ubc1c\uc804\uc2dc\ud0ac \uc218 \uc788\ub3c4\ub85d \ucd94\uac00 \ub9de\ucda4 \uc124\uc815 \uae30\ub2a5\uc744 \uc81c\uacf5\ud560 \uc608\uc815\uc785\ub2c8\ub2e4. \uc774\uc81c \ub9c8\ucf00\ud305 \ub2f4\ub2f9\uc790\ub294 \uc6e8\ube44\ub098 \ubc0f \uc6f9\uce90\uc2a4\ud2b8 \ub4f1\ub85d \ud398\uc774\uc9c0\ub97c \uc27d\uac8c \ub9de\ucda4 \uc124\uc815\ud558\uc5ec \ud574\ub2f9 \ube0c\ub79c\ub4dc\uc758 \ub514\uc790\uc778\uacfc \uac10\uc131\uc744 \uac00\uc7a5 \uc798 \ubc18\uc601\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub2e4\uc591\ud55c \uc0c9\uc0c1 \ud14c\ub9c8\ub97c \uc120\ud0dd\ud558\uace0, \ub9de\ucda4\ud615 \ub85c\uace0 \ub610\ub294 \ubc30\uacbd \uc774\ubbf8\uc9c0\ub97c \ucd94\uac00\ud558\uace0, \ub208\uc5d0 \ub744\ub294 \ubc1c\ud45c\uc790 \ud504\ub85c\ud544\uc744 \ub9cc\ub4e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ucc38\uc11d\uc790 \ud398\uc774\uc9c0\ub97c \ub370\uc2a4\ud06c\ud0d1\uacfc \ubaa8\ubc14\uc77c \ubaa8\ub450\uc5d0 \ucd5c\uc801\ud654\ud558\uc5ec \uccad\uc911\uc774 \uc5b4\ub514\uc5d0 \uc788\ub354\ub77c\ub3c4 \uc6d0\ud65c\ud55c \uc0c1\ud638 \uc791\uc6a9 \ubc0f \ud0c1\uc6d4\ud55c \uacbd\ud5d8\uc744 \uc9c0\uc6d0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \"Custom-Events---Fast\"<\/a><\/p>\n

Webex \ub514\ubc14\uc774\uc2a4<\/h2>\n

Webex \ub9ac\ube0c\ub79c\ub529 \u2013 \uc774\uc81c \ub514\ubc14\uc774\uc2a4\uc5d0\uc11c \uc81c\uacf5! <\/strong> \uc2dc\uc2a4\ucf54\ub294 6\uc6d4 8\uc77c\uc5d0 \uac1c\ucd5c\ub41c Hybrid Work \uc774\ubca4\ud2b8<\/a>\uc5d0\uc11c \uc0c8\ub85c\uc6b4 Webex \ube0c\ub79c\ub4dc\ub97c \ubc1c\ud45c\ud588\uc2b5\ub2c8\ub2e4. 8\uc6d4\ubd80\ud130 \ub514\ubc14\uc774\uc2a4 \uace0\uac1d\uc774 \ubcf4\uc720\ud55c Webex \ub514\ubc14\uc774\uc2a4 \ud654\uba74\uc758 \uc0ac\uc6a9\uc790 \uc778\ud130\ud398\uc774\uc2a4\uc5d0 \uc0c8\ub85c\uc6b4 \ube0c\ub79c\ub529\uc774 \ud45c\uc2dc\ub429\ub2c8\ub2e4. \uc2e0\uc120\ud558\uace0 \uc0c8\ub85c\uc6b4 \uc0c9\uac10\uacfc \ub85c\uace0, \uc544\uc774\ucf58\uc744 \uae30\ub300\ud574 \uc8fc\uc138\uc694! “\ub77c\uc774\ud2b8”\uc640 “\ub098\uc774\ud2b8” \ub450 \uac00\uc9c0 \ud14c\ub9c8\ub97c \ucd9c\uc2dc\ud560 \uc608\uc815\uc73c\ub85c, \ub450 \ud14c\ub9c8 \ubaa8\ub450 Control Hub\uc5d0\uc11c \uc120\ud0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \"Webex<\/a> \uc6f9\uc5d0\uc11c \uac8c\uc2a4\ud2b8 \uacf5\uc720 \u2014 \uc774\uc81c \ud1b5\ud654 \uc9c0\uc6d0<\/strong> \ucf00\uc774\ube14, \uc5b4\ub311\ud130 \ub610\ub294 \ud074\ub77c\uc774\uc5b8\ud2b8 \uc124\uce58\uc5d0 \ub354 \uc774\uc0c1 \uc5bd\ub9e4\uc774\uc9c0 \ub9c8\uc138\uc694. WebRTC \ud074\ub77c\uc774\uc5b8\ud2b8\uc778 share.webex.com\uc744 \uc0ac\uc6a9\ud558\uba74 \ube0c\ub77c\uc6b0\uc800\uc5d0\uc11c \ubc14\ub85c \ucf58\ud150\uce20\ub97c \uc27d\uac8c \uacf5\uc720\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ubc88 \uc5c5\ub370\uc774\ud2b8\ub97c \ud1b5\ud574 Webex Room \ub514\ubc14\uc774\uc2a4<\/strong>\uac00 Webex Meeting\uc5d0 \uc788\ub294 \uacbd\uc6b0 \uac8c\uc2a4\ud2b8 \uacf5\uc720\ub3c4 \uc0ac\uc6a9 \uac00\ub2a5\ud569\ub2c8\ub2e4. \ud074\ub77c\uc6b0\ub4dc \ub4f1\ub85d \ub514\ubc14\uc774\uc2a4, \uadf8\ub9ac\uace0 Webex Edge for Devices\uc6a9 Webex Optimized Experience\uac00 \ud3ec\ud568\ub41c \ub514\ubc14\uc774\uc2a4\uc5d0 \uc0ac\uc6a9 \uac00\ub2a5\ud569\ub2c8\ub2e4.<\/p>\n

\ud1b5\ud569<\/h2>\n

Webex Classrooms<\/strong> Webex Classrooms\ub294 \uc6d0\uaca9 \ub610\ub294 \ud558\uc774\ube0c\ub9ac\ub4dc \ud559\uc2b5 \uacbd\ud5d8\uc5d0\uc11c \uad50\uc0ac\uc640 \ud559\uc0dd\ub4e4\uc774 \ud568\uaed8 \ud560 \uc218 \uc788\ub294 \uac04\ub2e8\ud558\uace0 \uc548\uc804\ud55c \uc911\uc559 \uc9d1\uc911\uc2dd \uc6f9 \uae30\ubc18 \ud559\uc2b5 \ud3ec\ud138\uc785\ub2c8\ub2e4. \uc774\uacf3\uc5d0\uc11c\ub294 \uad50\uc0ac\uac00 \uc138\uc158, 1\ub3001 \ud559\uc0dd \ubbf8\ud305, \ud559\ubd80\ubaa8\/\uad50\uc0ac \ud68c\uc758 \ub4f1\uc744 \ud638\uc2a4\ud305\ud560 \uc218 \uc788\ub294 \uae30\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uad50\uc0ac\ub294 \ud559\uc0dd\ub4e4\uc774 \uc218\uc5c5 \uc138\uc158\uc5d0 \ucc38\uc5ec\ud558\uace0 \ub098\uac00\ub294 \uc2dc\uac04\uc744 \ubb38\uc11c\ud654\ud55c \ucc38\uc11d \ubcf4\uace0\uc11c\ub3c4 \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud559\uc0dd\ub4e4\uc740 \uc218\uc5c5 \ub179\ud654\ubcf8, \ub9de\ucda4\ud615 \ub300\uc2dc\ubcf4\ub4dc \ubc0f \ub2ec\ub825\uc5d0 \uc27d\uac8c \uc561\uc138\uc2a4\ud558\uc5ec \uc218\uc5c5\uc5d0 \ub300\ud55c \uc815\ubcf4\ub97c \ub193\uce58\uc9c0 \uc54a\uace0 \uc774\ud574\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \"Classrooms_Home\"<\/a> Webex Telehealth Connector\uac00 \uc774\uc81c \uac00\uc0c1 \uc9c4\ub8cc\ub97c \uc704\ud55c Webex Instant Connect\ub85c \ubcc0\uacbd<\/strong> \uc6d0\uaca9 \uc758\ub8cc\uc5d0 \ub300\ud55c \uc99d\uac00\ud558\ub294 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub9de\uac8c \uc758\ub8cc \uc11c\ube44\uc2a4 \uae30\uad00\uc740 EHR \ud50c\ub7ab\ud3fc\uacfc \ud1b5\ud569\ub418\uba70, \ubcf4\ud638\uc790 \ubc0f \ud658\uc790\uac00 \uc0ac\uc6a9\ud558\uae30 \ub9e4\ub044\ub7fd\uace0 \uac04\ub2e8\ud55c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub294 \uc194\ub8e8\uc158\uc774 \ud544\uc694\ud569\ub2c8\ub2e4. \uc62c\ud574 \ucd08 Webex\uc640 Epic\uc758 \ud1b5\ud569\uc744 \ubc1c\ud45c\ud55c \uc774\ud6c4, Webex\uc5d0\uc11c\ub294 \uac00\uc0c1 \uc9c4\ub8cc\ub97c \uc704\ud55c Instant Connect\ub97c \ucd9c\uc2dc\ud560 \uc608\uc815\uc785\ub2c8\ub2e4. \uc774\ubc88 \ud1b5\ud569\uc73c\ub85c \uc778\ud574 Webex \ud1b5\ud569\uc774 \ubaa8\ub4e0 EMR \ud50c\ub7ab\ud3fc\uc73c\ub85c \ud655\uc7a5\ub429\ub2c8\ub2e4. Instant Connect\ub294 EMR \ud50c\ub7ab\ud3fc\uc5d0\uc11c \uc9c1\uc811 \uc608\uc57d\ud558\uace0 \uad00\ub9ac\ud560 \uc218 \uc788\ub294, \uc548\uc804\ud55c \ube0c\ub77c\uc6b0\uc800 \uae30\ubc18\uc758 \ube44\ub514\uc624 \uc0c1\ub2f4\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc544\uc6b8\ub7ec Epic\uacfc\uc758 \ud1b5\ud569\uc744 \ub9ac\ube0c\ub79c\ub529\ud558\uc5ec \uc774\uc804\uc758 Webex Teleheath Connector\ub97c Webex Instant Connect for Epic<\/strong>\uc73c\ub85c \ubcc0\uacbd\ud588\uc2b5\ub2c8\ub2e4. \"Webex<\/a> \uc6cc\ud06c\ud50c\ub85c\uc6b0 \uc790\ub3d9\ud654 \uc571<\/strong> Webex\ub294 \ub354 \ub2e4\uc591\ud55c \ud30c\ud2b8\ub108\uc0ac\uc640\uc758 \ud1b5\ud569\uc744 \ucd94\uac00\ud558\uc5ec \uace0\uac1d \uc5ec\ub7ec\ubd84\uc774 \ubcf5\uc7a1\ud55c \ud504\ub85c\uc138\uc2a4 \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \uc790\ub3d9\ud654\ud558\uace0 \uad00\ub9ac\ud568\uc73c\ub85c\uc368 \uc2dc\uac04\uacfc \ub9ac\uc18c\uc2a4\ub97c \ud655\ubcf4\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uace0\uc790 \ud569\ub2c8\ub2e4. \u00a0<\/strong> Webex App Hub\uc5d0\uc11c \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\ub97c \uc790\ub3d9\ud654\ud558\uace0 \uc218\ub3d9 \uc5c5\ubb34\ub97c \uc904\uc774\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\ub294 \uc571\uc778 Adam.ai<\/a>, Moveworks,\u00a0Askr.ai<\/a>, Skael,\u00a0Automate.io<\/a>, Workato,\u00a0Aloe.ai<\/a>., Integromat, \u00a0n8n.io<\/a>\ub97c \ud655\uc778\ud574 \ubcf4\uc138\uc694.<\/p>\n

\ucee8\ud0dd \uc13c\ud130<\/h2>\n

\uc0c8\ub85c\uc6b4 \ub514\uc9c0\ud138 \ucc44\ub110\ub85c \uace0\uac1d\uc758 \uc704\uce58\uc5d0\uc11c \ubbf8\ud305 \uc9c4\ud589<\/strong> \uace0\uac1d\uc774 \ube44\uc988\ub2c8\uc2a4\uc640 \uc0c1\ud638 \uc791\uc6a9\ud558\ub294 \ubc29\uc2dd\uc740 \uace0\uac1d\uc774 \uc120\ud638\ud558\ub294 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ubc29\uc2dd\uc744 \uc9c0\uc6d0\ud560 \uc218 \uc788\uc744 \ub9cc\ud07c \uc720\uc5f0\ud574\uc57c \ud569\ub2c8\ub2e4. \uc624\ub298\ub0a0\uc5d0\ub294 \ub300\ubd80\ubd84 \ub514\uc9c0\ud138 \ucc44\ub110\uc744 \ud1b5\ud574 \uc774\ub7ec\ud55c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc774 \uc774\ub8e8\uc5b4\uc9d1\ub2c8\ub2e4. 2021\ub144 2\uc6d4\ubd80\ud130 imimobile \uc778\uc218\ub97c \ud1b5\ud574 Webex Contact Center\uc5d0 \ub3c4\uc785\ub41c \uc218\ub9ce\uc740 \uc0c8\ub85c\uc6b4 \ud601\uc2e0 \uc911 \ud558\ub098\ub85c, imimobile\uc774 \uad6c\ucd95\ud55c \uc5c5\uacc4 \ucd5c\uace0\uc758 \ub514\uc9c0\ud138 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ucc44\ub110 \uc5d0\ucf54\uc2dc\uc2a4\ud15c\uc5d0 \uc561\uc138\uc2a4\ud560 \uc218 \uc788\uac8c \ub418\uc5c8\uc73c\uba70 8\uc6d4\ubd80\ud130 \ubb38\uc790(SMS) \ubc0f Facebook Messenger\ub85c\ub3c4 \uc774\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc0c1\ub2f4\uc6d0\uc740 \uba54\uc2dc\uc9c0 \ubbf8\ub9ac \ubcf4\uae30\ub97c \ud1b5\ud574 \uace0\uac1d\uc774 \ubcf4\ub294 \uac83\uacfc \ub611\uac19\uc740 \ub0b4\uc6a9\uc744 \uacbd\ud5d8\ud560 \uc218 \uc788\uc73c\uba70, \ud6a8\uc728\uc131 \ubc0f \uc77c\uad00\uc131\uc744 \uc9c0\uc6d0\ud558\ub294 \uc7ac\uc0ac\uc6a9 \uac00\ub2a5\ud55c \uba40\ud2f0\ucc44\ub110 \ub514\uc9c0\ud138 \uba54\uc2dc\uc9c0 \ud15c\ud50c\ub9bf\uc744 \ub9cc\ub4e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \"CCchat_resized\"<\/a> \uc0c8\ub85c\uc6b4 \ub85c\uc6b0\ucf54\ub4dc(low-code) \uc6cc\ud06c\ud50c\ub85c\uc6b0 \ube4c\ub354\ub85c \ub300\ud654\ud615 \uace0\uac1d \uc5ec\uc815\uc744 \uc2e0\uc18d\ud558\uac8c \uc870\uc131 <\/strong> \ube44\uc988\ub2c8\uc2a4 \uc0ac\uc6a9\uc790\ub294 \uc0c8\ub86d\uac8c \uc81c\uacf5\ub418\ub294 \ub04c\uc5b4\uc11c \ub193\uae30 \ubc29\uc2dd\uc758 \uc6cc\ud06c\ud50c\ub85c\uc6b0 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158 \ube4c\ub354\ub97c \uc0ac\uc6a9\ud574 \uc0c1\ud669\uc5d0 \ub9de\ub294 \ub300\ud654\ud615 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc5ec\uc815\uc744 \uad6c\ucd95\ud558\uc5ec \uace0\uac1d\uacfc \uc5f0\uacb0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. CRM \ubc0f \ud2f0\ucf13\ud305 \uc194\ub8e8\uc158(\uc608: Salesforce, Zendesk, Zoho)\uc744 \ud3ec\ud568\ud55c \ud575\uc2ec \ube44\uc988\ub2c8\uc2a4 \uc2dc\uc2a4\ud15c\uc5d0\uc11c \uace0\uac1d \uae30\ub85d \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uace0, \uace0\uac1d\uc774 \uc120\ud0dd\ud55c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ucc44\ub110 \ud55c \uac00\uc9c0 \ub610\ub294 \uc5ec\ub7ec \uac00\uc9c0\ub97c \uc0ac\uc6a9\ud558\uc5ec \ub9de\ucda4\ud654\ub41c \uc0ac\uc804 \uc608\ubc29\uc801\uc778 \uc0c1\ud638 \uc791\uc6a9 \ud658\uacbd\uc744 \uc870\uc131\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \"\ud2f0\ucf13<\/a> \uace0\uac1d \ub77c\uc774\ud504\uc0ac\uc774\ud074\uc758 \ubaa8\ub4e0 \ub2e8\uacc4\ub97c \uace0\ub824\ud558\uace0 \ub2e4\uc591\ud55c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc120\ud638\ub3c4\ub97c \uc218\uc6a9\ud558\ub294, \ud3ec\uc6a9\ub825 \uc788\ub294 \uace0\uac1d \uacbd\ud5d8\uc744 \uc2e4\ud604\ud558\uae30 \uc704\ud574 \uc2dc\uc2a4\ucf54\uc5d0\uc11c\ub294 \uae30\uc900\uc744 \uc124\uc815\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 Webex Contact Center\ub294 2021 Aragon Research Globe<\/a>™\uc758 Intelligent Contact Centers(\uc9c0\ub2a5\ud615 \ucee8\ud0dd \uc13c\ud130) \ubd80\ubb38\uc5d0\uc11c \ub9ac\ub354\ub85c \uc120\uc815\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uc2dc\uc2a4\ucf54 \uace0\uac1d, \uadf8\ub9ac\uace0 \ud574\ub2f9 \uace0\uac1d\uc758<\/em> \uace0\uac1d\uc744 \uc704\ud55c \uc758\ubbf8 \uc788\ub294 Webex \uacbd\ud5d8\uc744 \uc124\uacc4\ud558\uace0 \uc81c\uacf5\ud558\ub294 \ub370 \uc911\uc810\uc744 \ub450\ub294 \uc2dc\uc2a4\ucf54\uc758 \ub178\ub825\uc774 \uc778\uc815\ubc1b\uc740 \uacb0\uacfc\uc785\ub2c8\ub2e4.<\/p>\n

CONTROL HUB, \ubcf4\uc548 \ubc0f \uc5e3\uc9c0 \uc11c\ube44\uc2a4<\/h2>\n

\uc678\ubd80 \ubbf8\ud305\uc5d0\uc11c \ud611\uc5c5 \uc81c\ud55c \uc635\uc158<\/strong> Webex\ub294 \uc804\uc0ac\uc801\uc73c\ub85c \ub04a\uae40 \uc5c6\ub294 \ud611\uc5c5 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \ubfd0\ub9cc \uc544\ub2c8\ub77c, IT \uad00\ub9ac\uc790\uac00 \uc870\uc9c1\uc758 \ub370\uc774\ud130 \ubcf4\uc548 \ubc0f \uac1c\uc778\uc815\ubcf4 \ubcf4\ud638 \uc815\ucc45\uc744 \uc900\uc218\ud560 \uc218 \uc788\ub294 \uae30\ub2a5\ub3c4 \uc81c\uacf5\ud569\ub2c8\ub2e4.\uc774\ub97c \uc704\ud574 \uc0ac\uc6a9\uc790\uac00 \ud68c\uc0ac \ub514\ubc14\uc774\uc2a4 \ub610\ub294 \uac1c\uc778 \ub514\ubc14\uc774\uc2a4\uc5d0\uc11c \ucc44\ud305, \ud30c\uc77c \uc804\uc1a1, \ud654\uba74 \uacf5\uc720 + \uc8fc\uc11d, Q&A \ubc0f \ud22c\ud45c<\/em> \uac19\uc740 \ud2b9\uc815\ud55c “\ubbf8\ud305 \uc911” \uae30\ub2a5\uc5d0 \uc561\uc138\uc2a4\ud558\ub294 \uac83\uc744 \uc81c\ud55c\ud558\ub294 \uae30\ub2a5\uc744 \ucd94\uac00\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uac00\uc7a5 \ubbfc\uac10\ud55c \uc815\ubcf4\uc640 \ub370\uc774\ud130\ub97c \ubcf4\ud638\ud558\ub294 \ub370 \ucd94\uac00 \ubcf4\uc548 \uacc4\uce35\uc774 \uc81c\uacf5\ub429\ub2c8\ub2e4. \"DSK<\/a> \ube44\ud65c\uc131 \ud638\uc2a4\ud2b8 \ube44\ud65c\uc131\ud654 \ubc0f \ud68c\uc0ac\uc758 \ubcf4\uc548 \uc694\uad6c \uc0ac\ud56d\uc744 \ucda9\uc871\ud558\ub294 \ube44\ubc00\ubc88\ud638 \uc815\ucc45 \uc9c0\uc6d0<\/strong> \ub77c\uc774\uc120\uc2a4 \uc81c\ud55c\uc744 \uc9c0\ud0a4\ub294 \ud589\uc704\ub294 \ube44\uc988\ub2c8\uc2a4 \uc5f0\uc18d\uc131\uc744 \ubcf4\uc7a5\ud558\uae30 \uc704\ud55c \uc911\uc694\ud55c \uc694\uc18c\uc774\uba70, \uc774\uc81c Control Hub \ub9e4\ub2c8\uc9c0\ub4dc \uc0ac\uc774\ud2b8\uc5d0\uc11c \ube44\ud65c\uc131 \ud638\uc2a4\ud2b8\uc758 \ub77c\uc774\uc120\uc2a4\ub97c \uc81c\uac70\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. IT \uad00\ub9ac\uc790\uc5d0\uac8c\ub294 \ud68c\uc0ac\uc758 \ubcf4\uc548 \uc694\uad6c \uc0ac\ud56d\uc744 \ucda9\uc871\ud558\ub294 \ube44\ubc00\ubc88\ud638 \uc815\ucc45\uc744 \ub9de\ucda4 \uc124\uc815\ud560 \uc218 \uc788\ub294 \uae30\ub2a5\ub3c4 \uc81c\uacf5\ud569\ub2c8\ub2e4. 9\uc6d4\uc5d0 \uc81c\uacf5\ud560 \uc0c8\ub85c\uc6b4 \uae30\ub2a5\uc5d0 \ub300\ud55c \uc18c\uc2dd\ub3c4 \uae30\ub2e4\ub824 \uc8fc\uc2dc\uae30 \ubc14\ub77c\uba70, \uc5bc\ub9c8 \ub0a8\uc9c0 \uc54a\uc740 \uc5ec\ub984\uc744 \uc990\uac81\uac8c \ubcf4\ub0b4\uc2dc\uae30 \ubc14\ub78d\ub2c8\ub2e4.<\/p>\n

\uc0c8\ub85c\uc6b4 Webex Suite\uc5d0 \ub300\ud574 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\uace0 \uc870\uc9c1\uc5d0\uc11c \ud558\uc774\ube0c\ub9ac\ub4dc \uc791\uc5c5\uc744 \uc2e4\ud589\ud560 \ubc29\ubc95\uc744 \uc9c1\uc811 \ud655\uc778\ud558\ub824\uba74 \uc5ec\uae30<\/a>\ub97c \ud074\ub9ad\ud558\uc138\uc694.<\/p><\/blockquote>\n

\ub9ac\uc18c\uc2a4<\/strong> Webex Suite\uc5d0 \ub300\ud574 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/a> \uc0c8 Webex \uc571\uc73c\ub85c \uc804\ud658\ud560 \uc900\ube44\uac00 \ub418\uc168\ub098\uc694?<\/a> \uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/strong> Webex Classrooms\uc5d0 \ub300\ud574 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/a> Webex \uc628\ub77c\uc778 \ubbf8\ud305 \ucc38\uc5ec\ud558\uae30<\/a> Webex\uc5d0 \ub300\ud574 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30, \ub2e4\uac00\uc624\ub294 \uad50\uc721 \uc138\uc158\uc5d0 \ucc38\uc5ec\ud558\uae30<\/a> \uc77c\uc77c \uc81c\ud488 \ub370\ubaa8 \uc0b4\ud3b4\ubcf4\uae30<\/a> Webex \uac00\uc785\ud558\uae30<\/a> \u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

\ubd88\ubcd5\ub354\uc704\uac00 \uae30\uc2b9\uc744 \ubd80\ub9ac\ub294 8\uc6d4\uc5d0\ub3c4 \uc2dc\uc2a4\ucf54\uc5d0\uc11c\ub294 Webex \ud558\uc774\ube0c\ub9ac\ub4dc \uc5c5\ubb34 \uae30\ub2a5\uc744 \ub354\uc6b1 \ud601\uc2e0\ud558\uc5ec \uc6d0\ud65c\ud55c \ud611\uc5c5\uc744 \uc9c0\uc6d0\ud558\uace0 \uc5ec\ub984\uc758 \ub9c8\uc9c0\ub9c9\uc744 \uc798 \ubcf4\ub0b4\uc2e4 \uc218 \uc788\ub3c4\ub85d \ucd5c\uc120\uc744 \ub2e4\ud558\uace0 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