{"id":380211,"date":"2021-10-20T16:26:00","date_gmt":"2021-10-20T23:26:00","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ko\/%ec%8b%9c%ec%8a%a4%ec%bd%94-gartner-ucaasunified-communications-as-a-service-%eb%b6%80%eb%ac%b8%ec%97%90%ec%84%9c-%eb%a6%ac%eb%8d%94%eb%a1%9c-%ec%84%a0%ec%a0%95\/"},"modified":"2021-10-20T16:26:00","modified_gmt":"2021-10-20T23:26:00","slug":"%ec%8b%9c%ec%8a%a4%ec%bd%94-gartner-ucaasunified-communications-as-a-service-%eb%b6%80%eb%ac%b8%ec%97%90%ec%84%9c-%eb%a6%ac%eb%8d%94%eb%a1%9c-%ec%84%a0%ec%a0%95","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ko\/customer-stories\/%ec%8b%9c%ec%8a%a4%ec%bd%94-gartner-ucaasunified-communications-as-a-service-%eb%b6%80%eb%ac%b8%ec%97%90%ec%84%9c-%eb%a6%ac%eb%8d%94%eb%a1%9c-%ec%84%a0%ec%a0%95\/","title":{"rendered":"\uc2dc\uc2a4\ucf54, Gartner UCaaS(Unified Communications as a Service) \ubd80\ubb38\uc5d0\uc11c \ub9ac\ub354\ub85c \uc120\uc815"},"content":{"rendered":"<p>\uc2dc\uc2a4\ucf54\uac00 2021 Gartner\u00ae Magic Quadrant&#x2122;\uc758 \uc804 \uc138\uacc4 UCaaS(Unified Communications as a Service) \ubd80\ubb38\uc5d0\uc11c \ub2e4\uc2dc \ud55c\ubc88 \ub9ac\ub354\ub85c \uc120\uc815\ub418\ub294 \uc601\uc608\ub97c \uc548\uc558\uc2b5\ub2c8\ub2e4. \uc62c\ud574\ub294 \ud32c\ub370\ubbf9\uc5d0 \ub300\uc751\ud558\ub294 \ub2e8\uacc4\uc5d0\uc11c \ucd9c\ubc1c\ud558\uc5ec \uace0\uac1d\ub4e4\uc774 \uc774 \uc5b4\ub824\uc6b4 \uc2dc\uae30\ub97c \uc798 \ud5e4\uccd0\ub098\uac08 \uc218 \uc788\ub3c4\ub85d \ub3d5\ub294 \ub2e8\uacc4\ub85c \ub118\uc5b4\uac00\uace0, \uadf8 \ub2e4\uc74c\uc5d0\ub294 \uaddc\ubaa8\uc5d0 \uc54c\ub9de\uc740 \uac15\ub825\ud55c \uc6d0\uaca9 \uadfc\ubb34 \uc194\ub8e8\uc158\uc744 \uc9c0\uc6d0\ud558\ub294 \uacfc\uc815\uc73c\ub85c \uc774\ud589\ud558\ub294 \ud55c \ud574\uc600\uae30 \ub54c\ubb38\uc5d0 \uc774\ub7ec\ud55c \uacb0\uacfc\ub294 \ud2b9\ud788 \ub354 \ud070 \uc758\ubbf8\uac00 \uc788\ub2e4\uace0 \uc0dd\uac01\ud569\ub2c8\ub2e4. \uacb0\uacfc\uc801\uc73c\ub85c \uc774\ub294 UCaaS \uc0b0\uc5c5\uc774 \ud06c\uac8c \uc131\uc7a5\ud558\ub294 \uacc4\uae30\uac00 \ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/UCaaS-MQ-2021-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-377730\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/UCaaS-MQ-2021-1.png\" alt=\"UCaaS-MQ-2021\" width=\"800\" height=\"450\" \/><\/a><\/p>\n<p>\uc62c\ud574\uc5d0\ub294 \ud558\uc774\ube0c\ub9ac\ub4dc \uc5c5\ubb34\uc5d0 \ub300\ud55c \uc804\ub7b5\uc774 \ubc14\ub014 \uac83\uc73c\ub85c \ubcf4\uc774\uba70, \uc0ac\ud6c4 \ub300\uc751\uc801\uc774\uc5c8\ub358 \ud574\uacb0\ucc45\uc5d0\uc11c \uc7a5\uae30\uc801\uc774\uace0 \uc804\ub7b5\uc801\uc778 UCaaS \uacb0\uc815\uc73c\ub85c \ubcc0\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4. \uace0\uac1d\uacfc\uc758 \ub300\ud654\uc5d0 \ub530\ub974\uba74, \ub2e4\uc74c\uc758 \uba87\uba87 \uc8fc\uc694 \uace0\ub824 \uc0ac\ud56d\uc774 \ucd5c\ub300 \uad00\uc2ec\uc0ac\uac00 \ub420 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4.<\/p>\n<ul>\n<li>\ub2e8\uc77c UCaaS \ubca4\ub354\uc758 \ud234 \uad6c\ucd95 \uac04\uc18c\ud654\ub97c \ud1b5\ud55c \ucd5c\uc801\ud654\ub41c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc758 \ud544\uc694\uc131<\/li>\n<li>\uc548\uc804\ud55c \uc0ac\ubb34\uc2e4 \ubcf5\uadc0 \ubc0f \uc7a5\uae30\uc801\uc778 \ud558\uc774\ube0c\ub9ac\ub4dc \uc5c5\ubb34\ub97c \uc704\ud55c \uc62c\ubc14\ub978 \ud234\uacfc \ub514\ubc14\uc774\uc2a4<\/li>\n<li>\uc18c\ud504\ud2b8\uc6e8\uc5b4, \uc561\uc138\uc11c\ub9ac, \ud68c\uc758\uc2e4 \uc804\ubc18\uc5d0 \uac78\uccd0 \uc0ac\ubb34\uc2e4 \uc778\ub825\uacfc \uc6d0\uaca9 \uc778\ub825\uc744 \ubaa8\ub450 \uaddc\ubaa8\uc5d0 \ub530\ub77c \uc9c0\uc6d0\ud560 \uc218 \uc788\ub294 \uac1c\uc120\ub41c IT \uad00\ub9ac \ubc29\uc2dd<\/li>\n<li>\ud5a5\uc0c1\ub41c \uc5c5\ubb34 \ubc29\uc2dd \uc778\uc0ac\uc774\ud2b8, \uac1c\uc120 \uacc4\ud68d, \uac04\uc18c\ud654\ub41c \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \ud1b5\ud574 \uc9c1\uc6d0 \uac74\uac15 \uc99d\uc9c4<\/li>\n<li>\uc628\ud504\ub808\ubbf8\uc2a4 \uc544\ud0a4\ud14d\ucc98\ub97c \ud074\ub77c\uc6b0\ub4dc\ub85c \uc804\ud658\ud560 \uacbd\uc6b0 \ube44\uc988\ub2c8\uc2a4\uc5d0 \ubbf8\uce58\ub294 \uc601\ud5a5 \ubc0f \uc5c5\ubb34 \uc911\ub2e8 \ucd5c\uc18c\ud654<\/li>\n<\/ul>\n<h2>\uc77c \ub144 \ub9cc\uc5d0 \uc2e4\ud604\ud55c \uc804\ub840 \uc5c6\ub294 \uc18d\ub3c4\uc758 \uc9c4\ud589<\/h2>\n<p>\uc9c0\ub09c \uc77c \ub144\uac04 Webex\uc5d0\uc11c \uc911\uc810\uc744 \ub454 \ubd80\ubd84\uc740 \uace0\uac1d\uc758 \uc804\ub7b5\uc801 \ubc29\ud5a5\uacfc \uc0c1\ub2f9\ud788 \uc77c\uce58\ud588\uc2b5\ub2c8\ub2e4. \uc6b0\uc120, \ud601\uc2e0\uc5d0 \ubc15\ucc28\ub97c \uac00\ud558\uace0 \uc720\ub840 \uc5c6\ub294 \uc218\uc900\uc73c\ub85c \uac1c\ubc1c \uc18d\ub3c4\ub97c \ub192\uc5ec \uc9c0\ub09c 12\uac1c\uc6d4 \ub3d9\uc548 1,000\uac1c \uc774\uc0c1\uc758 \uae30\ub2a5 \ubc0f \ud658\uacbd \uac1c\uc120 \uc0ac\ud56d\uc744 \uc81c\uacf5\ud588\uc2b5\ub2c8\ub2e4. \ub450 \ubc88\uc9f8\ub85c \ucee4\uba38\uc15c \uc624\ud37c \ubc0f \uc81c\uacf5 \ucc44\ub110\uc744 \uc5c5\uadf8\ub808\uc774\ub4dc\ud558\uc5ec GTM \uc804\ub7b5\uc744 \ud5a5\uc0c1\ud568\uc73c\ub85c\uc368 \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c \uc0ac\ud56d\uc744 \uae30\uc900\uc73c\ub85c \uc27d\uac8c \uad6c\ub9e4\ud558\uace0 \uaddc\ubaa8\ub97c \ud655\uc7a5\/\ucd95\uc18c\ud560 \uc218 \uc788\ub294 \uac04\ub2e8\ud558\uace0 \ud3ec\uad04\uc801\uc778 \ubc88\ub4e4\uc744 \uc81c\uacf5\ud558\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uadf8\ub9ac\uace0 Webex Calling \ud3ec\ud2b8\ud3f4\ub9ac\uc624 \ub610\ud55c \uac15\ud654\ud588\uc2b5\ub2c8\ub2e4. \uc5ec\uc804\ud788 \ub300\ub2e4\uc218 \uae30\uc5c5\uc758 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc5d0 \uc788\uc5b4 \uc0dd\uba85\uc120\uacfc\ub3c4 \uac19\uc740 \uc5ed\ud560\uc744 \ud558\ub294 \uc804\ud654\ub97c \ud074\ub77c\uc6b0\ub4dc\ub85c \uc804\ud658\ud558\ub294 \uacfc\uc815\uc740 \ubbf8\uc158 \ud06c\ub9ac\ud2f0\uceec\ud558\uace0 \uc5b4\ub824\uc6b4 \uc77c\uc785\ub2c8\ub2e4. \uba87 \uac00\uc9c0 \uc8fc\ubaa9\ud560 \ub9cc\ud55c \uc8fc\uc694 \ub0b4\uc6a9\uc744 \uc0b4\ud3b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n<p><strong>\ud558\uc774\ube0c\ub9ac\ub4dc \uc5c5\ubb34\ub97c \uc704\ud55c \ud601\uc2e0<\/strong><\/p>\n<ul>\n<li><strong>\ud1b5\ud569\ub41c Webex \uacbd\ud5d8: <\/strong>Webex \uc571\uc5d0\uc11c\ub294 \ud1b5\ud654, \ubbf8\ud305, \ud300 \ud611\uc5c5, \uc9c0\ub2a5\ud615 \ub514\ubc14\uc774\uc2a4 \uc9c0\uc6d0\uc744 \ud1b5\ud574 \uc644\uc804\ud558\uace0 \uc6d0\ud65c\ud55c \ud611\uc5c5 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc0ac\uc6a9 \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud574 Webex\uc5d0\uc11c\ub294 \ub9e4\ub2ec \uc218\ubc31 \uac1c\uc5d0 \ub2ec\ud558\ub294 \uc5c5\ub370\uc774\ud2b8\ub97c \uacc4\uc18d \uc9c4\ud589\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ud1b5\ud654\ub97c \ubbf8\ud305\uc73c\ub85c \uc5d0\uc2a4\uceec\ub808\uc774\uc158\ud558\ub294 \ub4f1\uc758 \uc5ec\ub7ec \uac00\uc9c0 \uae30\ub2a5\uc744 \ud1b5\ud574 \ud1b5\ud654 \uacbd\ud5d8\uc744 \uadc0\ub85c \ub4e3\ub294 \uac83\uc5d0\uc11c \ub208\uc73c\ub85c \ubcf4\uace0 \uc2e4\ud589\ud558\ub294 \uac83\uc73c\ub85c \uc5c5\uadf8\ub808\uc774\ub4dc\ud558\uace0\uc790 \ud558\ub294 Webex\uc758 \ube44\uc804\uc744 \ubcf4\uc5ec\uc90d\ub2c8\ub2e4. \uadf8\ub9ac\uace0 Webex \uacbd\ud5d8\uc758 \uc77c\ud658\uc73c\ub85c, IT \uad00\ub9ac\uc790\uac00 Control Hub\ub97c \ud1b5\ud574 \uc774\ub7ec\ud55c \uc6cc\ud06c\ub85c\ub4dc \uc804\uccb4\ubfd0\ub9cc \uc544\ub2c8\ub77c \uc2dc\uc2a4\ucf54 \ub514\ubc14\uc774\uc2a4\uc5d0 \ub300\ud55c \ubd84\uc11d\uc744 \uc27d\uac8c \uad00\ub9ac\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. Webex\ub294 UCaaS\ub97c \uc704\ud55c \uc5d4\ub4dc \ud22c \uc5d4\ub4dc \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\uc7a5\uc18c\uc5d0 \uad00\uacc4\uc5c6\uc774 \uc0dd\uc0b0\uc131 \ubc0f \ud3ec\uc6a9\ub825 \uc99d\ub300:<\/strong> Webex\uc758 AI \uae30\ubc18 \uae30\ub2a5\uc740 \uc7a5\uc18c\uc5d0 \uad6c\uc560\ubc1b\uc9c0 \uc54a\ub294 \uc5c5\ubb34\ub97c \ud558\ub294 \ud658\uacbd\uc5d0\uc11c UCaaS \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\ub294 \ub370 \uc810\uc810 \ub354 \uc911\uc694\ud55c \uc5ed\ud560\uc744 \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. Webex\ub294 \uc9c0\ub09c \ud55c \ud574 \ub3d9\uc548 \uc7a1\uc74c \uc81c\uac70, 120\uac1c \uc774\uc0c1 \uc5b8\uc5b4\uc758 \uc2e4\uc2dc\uac04 \ubc88\uc5ed, \uc81c\uc2a4\ucc98 \uc778\uc2dd, Slido \ubc0f People Focus\ub97c \ud1b5\ud55c \ud48d\ubd80\ud55c \uccad\uc911 \ucc38\uc5ec\ub97c \ud3ec\ud568\ud558\uc5ec \uc2dc\uc7a5\uc744 \uc120\ub3c4\ud558\ub294 \uc5ec\ub7ec \uac00\uc9c0 \uae30\ub2a5\uc744 \ub3c4\uc785\ud588\uc2b5\ub2c8\ub2e4. People Focus\uc758 \uc5bc\uad74 \uc778\uc2dd \ubc0f \ud655\ub300 \uae30\ub2a5\uc744 \ud1b5\ud574 \ud604\uc7a5\uc758 \ubbf8\ud305 \ucc38\uac00\uc790\uc640 \uc6d0\uaca9 \ubbf8\ud305 \ucc38\uac00\uc790 \ubaa8\ub450 \ub3d9\ub4f1\ud55c \uc874\uc7ac\uac10\uc744 \ub290\ub084 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc77c\ud558\ub294 \uc7a5\uc18c\uc5d0 \uad00\uacc4\uc5c6\uc774 Webex\ub294 \ubaa8\ub450\ub97c \uc704\ud55c \ud3ec\uc6a9\uc801\uc778 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\ud074\ub77c\uc6b0\ub4dc \uc804\ud658 \ubc0f \ud558\uc774\ube0c\ub9ac\ub4dc \uad6c\ucd95:<\/strong> Webex\ub294 \ud074\ub77c\uc6b0\ub4dc\ub85c \uc804\ud658\ud558\ub294 \uace0\uac1d\uacfc \ubbf8\ud305\uc744 \uc9c4\ud589\ud558\uc5ec \ub300\ub2e4\uc218 \uace0\uac1d\uc774 \ube44\uc988\ub2c8\uc2a4 \uc911\ub2e8 \uc5c6\uc774 \uc131\uacf5\uc801\uc73c\ub85c \uc804\ud658\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\uace0 \uc788\uc2b5\ub2c8\ub2e4. Webex\ub294 \uba40\ud2f0\ud14c\ub10c\ud2b8, \uc804\uc6a9 \ud14c\ub10c\ud2b8\uc758 \uad11\ubc94\uc704\ud55c \uc194\ub8e8\uc158, \uadf8\ub9ac\uace0 \ud2b9\uc815 \uc628\ud504\ub808\ubbf8\uc2a4 \uc0ac\uc774\ud2b8\ub97c \ud074\ub77c\uc6b0\ub4dc\uc5d0 \uc5f0\uacb0\ud558\ub294 \uae30\ub2a5\uc73c\ub85c \uc5c5\uacc4\ub97c \uc120\ub3c4\ud558\uc5ec \ubaa8\ub4e0 \uace0\uac1d\uc5d0\uac8c \ud074\ub77c\uc6b0\ub4dc\uc758 \uac00\uce58\ub97c \uc81c\uacf5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc544\ud0a4\ud14d\ucc98\uc5d0 \uc0c1\uad00\uc5c6\uc774 \ubaa8\ub4e0 \uace0\uac1d\uc5d0\uac8c \uc989\uc2dc \uac00\uce58\ub97c \uc81c\uacf5\ud558\uae30 \uc704\ud574 \uc0c8\ub85c\uc6b4 Webex \uc571\uc5d0\uc11c\ub294 \uc9d1\uacfc \uc0ac\ubb34\uc2e4, \uadf8 \ubc16\uc758 \ubaa8\ub4e0 \uc7a5\uc18c\ub97c \ube44\ub86f\ud55c \uc5b4\ub5a4 \uc544\ud0a4\ud14d\ucc98\uc5d0\uc11c\ub4e0 \ubaa8\ub4e0 \uc0ac\uc6a9\uc790\ub97c \uc9c0\uc6d0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><strong>Webex Contact Center:<\/strong> UcaaS \uace0\uac1d\uc740 \ud074\ub77c\uc6b0\ub4dc\ub85c \uc804\ud658\ud560 \uacc4\ud68d\uc744 \uc218\ub9bd\ud558\ub294 \uacfc\uc815\uc758 \uc77c\ud658\uc73c\ub85c, \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd \uc13c\ud130\uc5d0 \ub300\ud55c \uacb0\uc815\ub3c4 \ud558\uac8c \ub41c\ub2e4\ub294 \uc810\uc744 \uc798 \uc54c\uace0 \uc788\uc2b5\ub2c8\ub2e4. Webex\ub294 Webex Contact Center \uc624\ud37c\uc758 \uae30\ub2a5\uc744 \ud655\uc7a5\ud558\ub294 \ub370 \ub300\uaddc\ubaa8 \ud22c\uc790\ub97c \uc9c4\ud589\ud558\uc5ec \uace0\uac1d\uc758 \uc694\uad6c \uc0ac\ud56d\uc744 \ub354 \ucda9\uc871\ud558\uace0 \ub098\uba38\uc9c0 Webex Suite\uc640 \ucd94\uac00\ub85c \ud1b5\ud569\ud558\uace0\uc790 \ud569\ub2c8\ub2e4. \uc5ec\uae30\uc5d0\ub294 imimobile\uc744 \uc778\uc218\ud568\uc73c\ub85c\uc368 \ub6f0\uc5b4\ub098\uace0 \uc720\uc5f0\ud55c \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \ucc38\uc5ec\ub97c \uc81c\uacf5\ud558\uace0, Webex \uc571\uacfc Webex Contact Center \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc744 \ud1b5\ud569\ud558\ub294 \uc791\uc5c5\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4. \uc774\uc81c \uace0\uac1d\uc744 \ub300\uc2e0\ud558\uc5ec \uae30\uc5c5\uc5d0\uc11c \uadf8 \uc5b4\ub290 \ub54c\ubcf4\ub2e4 \ub354 \uc27d\uace0 \ud6a8\uacfc\uc801\uc73c\ub85c \ud611\uc5c5\uc744 \uc9c4\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n<p><strong>\ub354 \ube68\ub77c\uc9c4 Webex\uc758 \ucd94\uac00 \uc774\uc810 \ud65c\uc6a9<\/strong><\/p>\n<ul>\n<li><strong>Webex Suite\ub97c \ud1b5\ud55c \ub2e8\uc77c \uc624\ud37c:<\/strong> \ud558\uc774\ube0c\ub9ac\ub4dc \uc5c5\ubb34\uc5d0 \ub300\ud55c \uc0c8\ub85c\uc6b4 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub300\uc751\ud558\uc5ec, Webex Suite\ub97c \ucd9c\uc2dc\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ud1b5\ud654, \ubbf8\ud305, \uba54\uc2dc\uc9d5\uc5d0 \ub300\ud55c \uae30\uc874 UCaaS \uc694\uad6c \uc0ac\ud56d\uc744 \uc9c0\uc6d0\ud558\uba70 \uc774\ubca4\ud2b8, \uc124\ubb38 \uc870\uc0ac, \ube0c\ub85c\ub4dc\uce90\uc2a4\ud2b8 \uac19\uc740 \uc0c8\ub85c\uc6b4 \ud558\uc774\ube0c\ub9ac\ub4dc \uc5c5\ubb34\ub97c \uc704\ud55c \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ubaa8\ub4e0 \uae30\ub2a5\uc774 \ud6e8\uc52c \ub354 \uacbd\uc7c1\ub825 \uc788\ub294 \uac00\uaca9\uc73c\ub85c \uc81c\uacf5\ub418\uba70, Enterprise Agreement\uc5d0\uc11c \ub514\ubc14\uc774\uc2a4 \ud560\uc778\uc744 \ub300\ud3ed \ubc1b\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><strong>Webex.com\uc5d0\uc11c \uc989\uc2dc \uad6c\ub9e4:<\/strong> \ub300\uae30\uc5c5\uc5d0\uc11c \uc911\uc18c\uae30\uc5c5\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \uc2dc\uc7a5\uc5d0 \uc788\ub294 \ubaa8\ub4e0 \uace0\uac1d\uc758 \uc694\uad6c \uc0ac\ud56d\uc744 \ucda9\uc871\ud558\uae30 \uc704\ud574 Webex\ub294 \uc81c\ud488 \uc194\ub8e8\uc158\uc744 \ub514\uc9c0\ud138\ub85c \ud655\uc7a5\ud558\ub294 \ub370 \ud22c\uc790\ud574\uc654\uc2b5\ub2c8\ub2e4. \uace0\uac1d\uc740 Webex.com\uc5d0\uc11c Webex\uac00 \ud604\uc7ac \uc9c4\ud589\ud558\uace0 \uc788\ub294 \uc77c, \uc9c0\uc6d0\ubc1b\uc744 \uc218 \uc788\ub294 \ubc29\ubc95, Webex \uc194\ub8e8\uc158\uc744 \ub2e4\uc6b4\ub85c\ub4dc\ud560 \uc218 \uc788\ub294 \ubc29\ubc95\uc744 \uc54c\uc544\ubcfc \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\uc81c \uace0\uac1d\uc740 Webex.com\uc5d0\uc11c \ubc14\ub85c \ud1b5\ud654 \ubc0f \ubbf8\ud305 \uc194\ub8e8\uc158\uc744 \ub2e4\uc6b4\ub85c\ub4dc\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><strong>\ud1b5\ud654 \uc694\uae08\uc81c \ubc0f PSTN \uc720\uc5f0\uc131: <\/strong>\uc720\uc5f0\ud558\uace0 \ube44\uc6a9 \ud6a8\uc728\uc801\uc778 PSTN \ud1b5\ud569\uc740 \uc5ec\uc804\ud788 UCaaS\uc758 \uc911\uc694\ud55c \uc694\uc18c\uc785\ub2c8\ub2e4. Webex\uc5d0\uc11c\ub294 \uac01 \uace0\uac1d\uc758 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ubd80\ud569\ud558\uae30 \uc704\ud55c \uad11\ubc94\uc704\ud55c \uc635\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc0c8\ub85c\uc6b4 \uc2dc\uc2a4\ucf54 \uc194\ub8e8\uc158\uc5d0\uc11c\ub294 \ud1b5\ud654 \uc694\uae08\uc81c, \ub85c\uceec \uac8c\uc774\ud2b8\uc6e8\uc774\ub97c \ud1b5\ud55c BYOC(Bring Your Own Carrier, \uc790\uccb4 \uc774\ub3d9\ud1b5\uc2e0\uc0ac \uc0ac\uc6a9) \ub610\ub294 \uc9c1\uc811 \ud074\ub77c\uc6b0\ub4dc \uc5f0\uacb0\uc744 \uc81c\uacf5\ud588\uc73c\uba70 Webex\uc5d0\uc11c \uc9c1\uc811 \ud504\ub85c\ube44\uc800\ub2dd\ud560 \uc218 \uc788\ub294 \ud074\ub77c\uc6b0\ub4dc \ucee4\ub125\ud2f0\ub4dc \uacf5\uae09\uc5c5\uccb4\ub97c \uc644\uc804\ud788 \ud1b5\ud569\ud588\uc2b5\ub2c8\ub2e4. Cisco Calling Plans\ub294 \ubbf8\uad6d, \uce90\ub098\ub2e4, \uc601\uad6d\uc5d0\uc11c \uc81c\uacf5\ub429\ub2c8\ub2e4. Webex Calling\uc740 85\uac1c\uad6d \uc774\uc0c1\uc5d0\uc11c \uc81c\uacf5\ub418\uba70, 65\uac1c\uad6d \uc774\uc0c1\uc5d0\uc11c \uad6d\ub0b4 \ud1b5\ud654\ub97c \uc9c0\uc6d0\ud558\ub294 Cloud Connected PSTN\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4.<\/li>\n<li><strong>Webex \ud30c\ud2b8\ub108 \uc5d0\ucf54\uc2dc\uc2a4\ud15c<\/strong>. Webex\ub294 \uace0\uac1d\uacfc \ud30c\ud2b8\ub108\uac00 \uc9c0\uc18d\uc801\uc73c\ub85c \uad50\ub958\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\uc5ec \uad6c\ucd95, \ud1b5\ud569, \uc9c0\uc6d0 \uc804\ubc18\uc5d0 \ub300\ud55c \uc9c0\uc5ed\ubcc4 \uc804\ubb38 \uc9c0\uc2dd\uc744 \uc804 \uc138\uacc4 \ud30c\ud2b8\ub108\uc5d0\uac8c \uc81c\uacf5\ud569\ub2c8\ub2e4. 1,000\uc5ec \uacf3\uc758 \uc804\ubb38\ud654\ub41c \ud30c\ud2b8\ub108\ub97c \uac16\ucd98 Webex\ub294 UcaaS \ubca4\ub354 \uc911\uc5d0\uc11c\ub3c4 \uac00\uc7a5 \ud070 \ud30c\ud2b8\ub108 \uc5d0\ucf54\uc2dc\uc2a4\ud15c\uc744 \ubcf4\uc720\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. Webex \ud30c\ud2b8\ub108 \uc5d0\ucf54\uc2dc\uc2a4\ud15c\uc740 \ubaa8\ub4e0 \ud611\uc5c5 \ubd84\uc57c\uc5d0\uc11c \uc2ec\uce35\uc801\uc778 \uc804\ubb38 \uc9c0\uc2dd\uc744 \ubcf4\uc720\ud558\uace0 \uc788\uc73c\ubbc0\ub85c \uc5c5\uacc4\uc5d0\uc11c \uac00\uc7a5 \uc219\ub828\ub41c \uacbd\ud5d8\uc744 \uac16\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n<h2><strong>\ubbf8\ub798\uc5d0 \ub300\ud55c \uc804\ub9dd <\/strong><\/h2>\n<p>\ud611\uc5c5 \ud658\uacbd \ubc0f Webex \ud3ec\ud2b8\ud3f4\ub9ac\uc624\uac00 \uc18d\ub3c4\uac10 \uc788\uac8c \uc9c4\ud654\ud55c \ud55c \ud574\uc600\uc9c0\ub9cc, \uc544\uc9c1 \uc218\ub9ce\uc740 \ud601\uc2e0\uc758 \uae30\ud68c\uac00 \uae30\ub2e4\ub9ac\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ud32c\ub370\ubbf9 \ub3d9\uc548 \ubaa8\ubc14\uc77c \uc0ac\uc6a9\ub7c9\uc774 \ud3ed\ubc1c\uc801\uc73c\ub85c \uc99d\uac00\ud588\uace0 \uc720\uc5f0\ud55c \ud558\uc774\ube0c\ub9ac\ub4dc \uc5c5\ubb34 \ud658\uacbd\uc744 \uc9c0\uc6d0\ud574\uc57c \ud560 \ud544\uc694\uc131\ub3c4 \uc9c0\uc18d\ub418\uace0 \uc788\uc73c\ubbc0\ub85c, Webex\ub294 \ud611\uc5c5 \ubc0f \ubaa8\ubc14\uc77c \ub514\ubc14\uc774\uc2a4 \uc804\uccb4\uc758 \ud601\uc2e0\uc744 \ud1b5\ud574 \uc55e\uc73c\ub85c\ub3c4 \uacc4\uc18d \uc99d\uac00\ud558\ub294 \uace0\uac1d\uc758 \uc694\uad6c \uc0ac\ud56d\uc744 \ucda9\uc871\ud558\ub294 \ub370 \uc911\uc810\uc744 \ub458 \uc608\uc815\uc785\ub2c8\ub2e4. \uc791\ub144\uc5d0 \uc6b0\ub9ac \ubaa8\ub450\ub294 \ube44\ub514\uc624 \uacbd\ud5d8 \uc0ac\uc6a9\ub7c9\uc774 \uc99d\uac00\ud558\ub294 \ud604\uc0c1\uc744 \ubab8\uc18c \uacbd\ud5d8\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ud2b9\ud788 \ubaa8\ub4e0 \uc6cc\ud06c\ud50c\ub85c\uc6b0\uac00 \ud1b5\ud654\uc5d0\uc11c \uc2dc\uc791\ub418\ub294 \ub610 \ub2e4\ub978 \ud328\ub7ec\ub2e4\uc784 \uc804\ud658\uc73c\ub85c, \uc6b0\ub9ac\ub294 \uc774\ub7ec\ud55c \uc804\ud658\uc744 \ucd94\uc9c4\ub825\uc73c\ub85c \uc0bc\uc544 \ubbf8\ub798\ub97c \ud5a5\ud574 \ub098\uc544\uac04\ub2e4\ub294 \uae30\ub300\uac10\uc73c\ub85c \uac00\ub4dd\ud569\ub2c8\ub2e4. \ub2e4\ub978 \uc0ac\ub78c\uacfc \uc5b4\ub5a4 \ubc29\uc2dd\uc73c\ub85c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \ud558\ub294\uc9c0\uc640 \uc0c1\uad00\uc5c6\uc774, \ub300\uba74\uc73c\ub85c \ub300\ud654\ub97c \ub098\ub204\ub294 \uac83\ub9cc\ud07c \ub300\ud654\uac00 \ud48d\ubd80\ud558\uac8c \uc774\ub8e8\uc5b4\uc838\uc57c \ud558\uba70 \uc774\ub294 \uc11c\ub85c \uba40\ub9ac \ub5a8\uc5b4\uc838 \uc788\ub354\ub77c\ub3c4 \ub9c8\ucc2c\uac00\uc9c0\uc785\ub2c8\ub2e4. Webex\uc5d0\uc11c\uc758 \ud1b5\ud654 \uacbd\ud5d8\uc744 \ub4e3\ub294 \uac83\uc5d0\uc11c \ubcf4\ub294 \uac83, \uadf8\ub9ac\uace0 \uccb4\ud5d8\ud558\ub294 \uac83\uc73c\ub85c\uae4c\uc9c0 \uc804\ud658\ud558\ub824\uace0 \ud558\ub294 \uc774\uc720\uac00 \ubc14\ub85c \uc5ec\uae30\uc5d0 \uc788\uc2b5\ub2c8\ub2e4. \uc804\ubc18\uc801\uc73c\ub85c \uc6b0\ub9ac \ud300\uc740 UCaaS \uc194\ub8e8\uc158 \uacf5\uae09\uc5c5\uccb4\uc778 Webex\uac00 \ubbf8\ub798\uc758 \ud558\uc774\ube0c\ub9ac\ub4dc \uc5c5\ubb34 \uc2dc\ub300\uc5d0 \uace0\uac1d \ubc0f \ud30c\ud2b8\ub108\ub97c \uc9c0\uc6d0\ud558\uae30 \uc704\ud574 \uc2dc\uc7a5\uc5d0 \uc81c\uacf5\ud560 \uc194\ub8e8\uc158\uc744 \uae0d\uc815\uc801\uc73c\ub85c \uae30\ub300\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<blockquote><p><a href=\"https:\/\/www.webex.com\/gp\/gartner-magic-quadrant-ucaas.html\">\uc5ec\uae30<\/a>\ub97c \ud074\ub9ad\ud558\uc5ec Gartner \ubcf4\uace0\uc11c \uc77d\uc5b4\ubcf4\uae30<\/p><\/blockquote>\n<p>\uc5f0\uac04 WebexONE \uc774\ubca4\ud2b8\uc5d0 \uc78a\uc9c0 \ub9d0\uace0 \ucc38\uc5ec\ud558\uc2dc\uae30 \ubc14\ub78d\ub2c8\ub2e4. \uc774 \uc774\ubca4\ud2b8\uc5d0\uc11c\ub294 \uc8fc\uc694 \uc5c5\uacc4 \ub3d9\ud5a5\uc5d0 \ub300\ud55c \ud765\ubbf8\ub85c\uc6b4 \uacac\ud574, Webex\uc5d0 \ub300\ud55c \ube44\uc804, \uc2e0\uc81c\ud488 \ucd9c\uc2dc \ubc0f \ud5a5\ud6c4 \uacc4\ud68d\uc5d0 \ub300\ud55c \uc138\ubd80 \ubc1c\ud45c \ub0b4\uc6a9\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<p class=\"p1\"><strong>Gartner\u00ae Magic Quadrant&#x2122; for Unified Communications as a Service, Worldwide, Rafael Benitez, Megan Fernandez, Daniel O&#8217;Connell, Christopher Trueman, Pankil Sheth, 2021\ub144 10\uc6d4 18\uc77c<span class=\"Apple-converted-space\">\u00a0<\/span><\/strong><\/p>\n<p class=\"p1\"><strong><i>Gartner, Inc.\uc5d0\uc11c \ubc1c\ud589\ud55c \ud574\ub2f9 \uadf8\ub798\ud53d\uc740 \ub300\ub7c9 \uc5f0\uad6c \ubb38\uc11c \uc911 \uc77c\ubd80\uc774\ubbc0\ub85c \uc804\uccb4 \ubb38\uc11c\uc758 \ub9e5\ub77d\uc5d0\uc11c \ud3c9\uac00\ubc1b\uc544\uc57c \ud569\ub2c8\ub2e4.<\/i><\/strong><\/p>\n<p class=\"p1\"><strong><i>Gartner \ubb38\uc11c\ub294 \uc2dc\uc2a4\ucf54\uc758 \uc694\uccad \uc2dc \uc81c\uacf5\ub429\ub2c8\ub2e4.<\/i><\/strong><\/p>\n<p class=\"p1\"><strong><i>Gartner\ub294 \ub2f9\uc0ac \uc5f0\uad6c \ucd9c\ud310\ubb3c\uc5d0\uc11c \uc11c\uc220\ub41c \ubca4\ub354\ub098 \uc81c\ud488 \ub610\ub294 \uc11c\ube44\uc2a4\ub97c \ubcf4\uc99d\ud558\uc9c0 \uc54a\uc73c\uba70 \ud3c9\uc810\uc774 \uac00\uc7a5 \ub192\uc740 \ubca4\ub354\ub97c \uc120\ud0dd\ud558\ub3c4\ub85d \uae30\uc220 \uc0ac\uc6a9\uc790\uc5d0\uac8c \uad8c\uc720\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. Gartner \uc5f0\uad6c \ucd9c\ud310\ubb3c\uc740 Gartner\uc758 \uc5f0\uad6c \uc870\uc9c1\uc758 \uc758\uacac\uc73c\ub85c \uad6c\uc131\ub418\uba70 \uc0ac\uc2e4\uc758 \uc9c4\uc2e4\ub85c \ud574\uc11d\ud574\uc11c\ub294 \uc548 \ub429\ub2c8\ub2e4. Gartner\ub294 \uc0c1\ud488\uc131 \ub610\ub294 \ud2b9\uc815 \ubaa9\uc801\uc5d0\uc758 \uc801\ud569\uc131\uc5d0 \ub300\ud55c \ubcf4\uc99d\uc744 \ud3ec\ud568\ud558\uc5ec \uba85\uc2dc\uc801\uc774\ub4e0 \ubb35\uc2dc\uc801\uc774\ub4e0 \uc774 \uc5f0\uad6c\uc640 \uad00\ub828\ud55c \ubaa8\ub4e0 \ubcf4\uc99d\uc744 \ubd80\uc778\ud569\ub2c8\ub2e4.<\/i>\u00a0<\/strong><\/p>\n<p><strong>\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/strong><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/hybrid-work\/next-gen-business-calling-built-for-hybrid-work\/\">\ud558\uc774\ube0c\ub9ac\ub4dc \uc5c5\ubb34 \ud658\uacbd\uc5d0 \uc801\ud569\ud55c \ucc28\uc138\ub300 \ube44\uc988\ub2c8\uc2a4 \ud1b5\ud654<\/a><\/p>\n<p><a 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