{"id":380227,"date":"2021-10-28T19:57:00","date_gmt":"2021-10-29T02:57:00","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ko\/webexone-2%ec%9d%bc-%ec%b0%a8-%ea%b3%a0%ea%b0%9d-%ea%b2%bd%ed%97%98%ec%9d%98-%ed%98%81%ec%8b%a0\/"},"modified":"2021-10-28T19:57:00","modified_gmt":"2021-10-29T02:57:00","slug":"webexone-2%ec%9d%bc-%ec%b0%a8-%ea%b3%a0%ea%b0%9d-%ea%b2%bd%ed%97%98%ec%9d%98-%ed%98%81%ec%8b%a0","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ko\/%ed%98%91%ec%97%85\/%ed%95%98%ec%9d%b4%eb%b8%8c%eb%a6%ac%eb%93%9c-%ec%97%85%eb%ac%b4-%eb%b0%a9%ec%8b%9d\/webexone-2%ec%9d%bc-%ec%b0%a8-%ea%b3%a0%ea%b0%9d-%ea%b2%bd%ed%97%98%ec%9d%98-%ed%98%81%ec%8b%a0\/","title":{"rendered":"WebexOne 2\uc77c \ucc28 | \uace0\uac1d \uacbd\ud5d8\uc758 \ud601\uc2e0"},"content":{"rendered":"<h2>\uc5c5\uacc4 \ucd5c\uace0\uc758 \uc644\uc131\ub3c4\ub97c \uac16\ucd98 Customer Experience \ud50c\ub7ab\ud3fc \uacf5\uac1c<\/h2>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Javed_Cusotmers-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-378965\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Javed_Cusotmers-1.png\" alt=\"Javed_Customers\" width=\"936\" height=\"306\" \/><\/a><\/p>\n<p>\ub180\ub77c\uc6b4 \ucf58\ud150\uce20, \uac15\uc5f0\uc790, \ud601\uc2e0\uc801\uc778 Webex \uae30\uc220\ub85c \uac00\ub4dd\ud55c \uc81c2\ud68c \uc5f0\ub840 \uc0ac\uc6a9\uc790 \ucee8\ud37c\ub7f0\uc2a4 <a href=\"http:\/\/webexone.com\/\">WebexOne 2021<\/a>\u00a02\uc77c \ucc28\uc5d0 \uc2dc\uc2a4\ucf54 EVP \uacb8 \ud611\uc5c5 \ubc0f \ubcf4\uc548 \ubd80\ubb38 GM\uc778 <a href=\"https:\/\/www.linkedin.com\/in\/jeetupatel\/\">Jeetu Patel<\/a> \uc528\uac00 Webex Customer Experience \uc804\ub7b5, \uadf8\ub9ac\uace0 \uc5c5\uacc4 \ucd5c\uace0\uc758 \uc644\uc131\ub3c4\ub97c \uac16\ucd98 Customer Experience \ud50c\ub7ab\ud3fc\uc744 \uc81c\uacf5\ud558\ub294 \ubc29\uc2dd\uc744 \uacf5\uac1c\ud588\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/www.youtube.com\/watch?v=r7b4fJ9dUco\">\uae30\uc870 \uac15\uc5f0<\/a>\uc744 \ub193\uce58\uc9c0 \ub9c8\uc138\uc694.<\/p>\n<h2><strong>T-Mobile\uc5d0\uc11c\u00a0\uc778\uc0c1\uc801\uc778 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub294 \ube44\ubc95\u00a0<\/strong><\/h2>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/T-mobile-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-378976\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/T-mobile-1.png\" alt=\"T-mobile\" width=\"936\" height=\"240\" \/><\/a><\/p>\n<p>Jeetu Patel \uc528\uac00 T-Mobile EVP\uc774\uc790 \ucd5c\uace0 \uace0\uac1d \uacbd\ud5d8 \ucc45\uc784\uc790\uc778 <a href=\"https:\/\/www.linkedin.com\/in\/calliefield\/\">Callie Field<\/a> \uc528\uc640 \ud568\uaed8 T-Mobile\uc774 Webex\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc5d0\uc774\uc804\ud2b8\uac00 \uace0\uac1d\uc758 \uc694\uad6c\ub97c \ub354\uc6b1 \ud6a8\uacfc\uc801\uc73c\ub85c \uc774\ud574\ud558\uace0 T-Mobile \ube0c\ub79c\ub4dc\uc5d0 \ub300\ud55c \uace0\uac1d\uc758 \uce5c\ubc00\uac10\uc744 \uac15\ud654\ud558\ub294 \ubc29\ubc95\uc5d0 \uad00\ud574 \uc774\uc57c\uae30\ud588\uc2b5\ub2c8\ub2e4. T-Mobile\uc5d0\uc11c Webex\ub97c \ud1b5\ud574 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uac15\ud654\ud558\ub294 \ubc29\ubc95\uc740 <a href=\"https:\/\/www.youtube.com\/watch?v=QfzM6jMX7Fc\">\ube44\ub514\uc624\ub97c \uc2dc\uccad<\/a>\ud558\uc138\uc694.<\/p>\n<h2><strong>Webex Contact Center \ubc0f CPaaS\uc5d0 \ub300\ud574 \uacf5\uac1c\ub41c \uc0c8\ub85c\uc6b4 \ud601\uc2e0<\/strong><\/h2>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/New-innovations-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-378986\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/New-innovations-1.png\" alt=\"\uc0c8\ub85c\uc6b4 \ud601\uc2e0\" width=\"936\" height=\"334\" \/><\/a><\/p>\n<p>\ubd80\uc0ac\uc7a5\uc774\uc790 Webex \uc131\uc7a5 \uc0ac\uc5c5\ubd80 \ucd1d\uad04 \ub9e4\ub2c8\uc800\uc778 <a href=\"https:\/\/www.linkedin.com\/in\/omartawakol\/\">Omar Tawakol<\/a> \uc528\uc640 Webex Customer Experience \uc81c\ud488 \ub9c8\ucf00\ud305 \ub9ac\ub354 <a href=\"https:\/\/www.linkedin.com\/in\/courtenaygodshall\/\">Courtenay Godshall<\/a> \uc528\uac00 \uc0c8\ub85c\uc6b4 \ub514\uc9c0\ud138 \ucc44\ub110\uc778 Webex Connect(\uc774\uc804 \uba85\uce6d imiconnect)\uc640 Webex App\uc758 Webex Contact Center\uc5d0 \ub300\ud55c \ucd5c\uc2e0 \ud1b5\ud569\uc5d0 \uad00\ud574 \uc774\uc57c\uae30\ub97c \ub098\ub204\uc5c8\uc2b5\ub2c8\ub2e4. \ub2e4\uc74c\uc740 Webex \ub9c8\ucf00\ud305 \uc194\ub8e8\uc158 \uc120\uc784 \ub9e4\ub2c8\uc800 <a href=\"https:\/\/www.linkedin.com\/in\/miriammelo\/\">Miriam Melo<\/a> \uc528\uc640 \uc120\uc784 \uc5d4\uc9c0\ub2c8\uc5b4\ub9c1 \ub514\ub809\ud130\uc774\uc790 imimobile \uc81c\ud488 \ucd1d\uad04 <a href=\"https:\/\/www.linkedin.com\/in\/sudarshandharmapuri\/\">Sudarshan Dharmapuri<\/a> \uc528\uac00 CPaaS\ub97c \ud1b5\ud574 \uc190\uc27d\uac8c \ub9de\ucda4\ud615 \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc744 \uad6c\ucd95\ud558\ub294 \ubc29\ubc95\uc744 \uc18c\uac1c\ud588\uc2b5\ub2c8\ub2e4. \ub610\ud55c \uac1c\ubc1c\uc790\ub4e4\uc5d0\uac8c \uace7 \uc81c\uacf5\ub420 \uc608\uc815\uc778 \uc0c8\ub85c\uc6b4 \uac1c\ubc1c\uc790 \uc0cc\ub4dc\ubc15\uc2a4\uc640 Webex \ube44\ub514\uc624 \uae30\ub2a5\uc744 \ubc1c\ud45c\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<h2><strong>Broadcom\uacfc Rogers Communications\uc758 \ub300\ub2f4 <\/strong><\/h2>\n<p>Webex Customer Experience\uc758 COO\uc778 <a href=\"https:\/\/www.linkedin.com\/in\/vinodmkrishnan\/\">Vinod Muthukrishnan<\/a>\u00a0\uc528\uac00 Broadcom \uc5d4\ud130\ud504\ub77c\uc774\uc988 \uc5d4\ub4dc\uc720\uc800 \uc11c\ube44\uc2a4 \ubc0f \uacbd\ud5d8 \ucd1d\uad04 <a href=\"https:\/\/www.linkedin.com\/in\/stanley-toh-982b5728\/\">Stanley Toh<\/a> \uc528, Roger \uc120\ubd88 \uc8fc\ubb38 \ubc0f \uae30\uc220 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ub514\ub809\ud130 <a href=\"https:\/\/www.linkedin.com\/in\/caron-baggaley-cbap\u00ae-pmp\u00ae-246566b\/?originalSubdomain=ca\">Caron Baggaley<\/a> \uc528\uc640 \ud568\uaed8 Webex Customer Experience \uc194\ub8e8\uc158\uc744 \ud65c\uc6a9\ud558\uc5ec \uc870\uc9c1\uc744 \uace0\uac1d\uacfc \uc5f0\uacb0\ud558\ub294 \ubc29\ubc95\uc5d0 \uad00\ud55c \uc774\uc57c\uae30\ub97c \ub098\ub204\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Broadcom-and-Rogers-Communications-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-378996\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Broadcom-and-Rogers-Communications-1.png\" alt=\"Broadcom\uacfc Rogers Communications\" width=\"936\" height=\"278\" \/><\/a><\/p>\n<h2><strong>\ub9c8\uc9c0\ub9c9 \ubbf8\uac1c\ucc99\uc9c0\ub97c \ubaa8\ub450\uac00 \uc811\uadfc\ud560 \uc218 \uc788\ub294 \uacf5\uac04\uc73c\ub85c \ub9cc\ub4e4\uae30<\/strong><\/h2>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/final-frontier-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-379006\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/final-frontier-1.png\" alt=\"\ub9c8\uc9c0\ub9c9 \ubbf8\uac1c\ucc99\uc9c0\" width=\"936\" height=\"264\" \/><\/a><\/p>\n<p>\uacbd\ud5d8\uc774 \ud48d\ubd80\ud55c NASA \uc6b0\uc8fc \ube44\ud589\uc0ac <a href=\"https:\/\/en.wikipedia.org\/wiki\/Nicole_Stott\"><a href=\"https:\/\/en.wikipedia.org\/wiki\/Sian_Proctor\">Nicole Stott<\/a><\/a> \uc528\uc640 SpaceX \uc6b0\uc8fc \ube44\ud589\uc0ac, Inspiration4 Mission \ud30c\uc77c\ub7ff\uc774\uc790 \uc544\ud2f0\uc2a4\ud2b8\uc778 Sian Proctor \ubc15\uc0ac\uac00 \ud568\uaed8 \uc549\uc544 \uc6b0\uc8fc \ud0d0\ud5d8\uc5d0 \ud3ec\uc6a9\uc131\uc774 \uc911\uc694\ud55c \uc774\uc720\ub97c \uc124\uba85\ud558\uace0 \uace0\ub9bd, \ud300\uc6cc\ud06c, \uae30\uc220, \uc608\uc220, \uc6b0\uc8fc \ud654\uc7a5\uc2e4, \ub204\uad6c\ub3c4 \uac00\ubcf4\uc9c0 \uc54a\uc740(\ub610\ub294 \uac00\ubcf8 \uc0ac\ub78c\uc774 \uac70\uc758 \uc5c6\ub294) \uacf3\uc744 \uacfc\uac10\ud558\uac8c \ucc3e\uc544\uac00\ub294 \uc5ec\uc815\uc5d0 \uad00\ud55c \uc0dd\uac01\uc744 \uacf5\uc720\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\u00a0<\/p>\n<h2><strong>Webex \ud30c\ud2b8\ub108 \uc5b4\uc6cc\ub4dc \uc218\uc0c1 \uae30\uc5c5\uc5d0 \ub300\ud55c \ucd95\ud558<\/strong><\/h2>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Partner_awards-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-379016\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Partner_awards-1.png\" alt=\"Partner_awards\" width=\"936\" height=\"278\" \/><\/a><\/p>\n<h2><strong>Simone Biles\uc640 \ud568\uaed8 \u201c\ub098\u201d\ub97c \uc7ac\uc815\uc758\ud558\uae30<\/strong><\/h2>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Simone_Biles-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-379026\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Simone_Biles-1.png\" alt=\"Simone_Biles\" width=\"936\" height=\"454\" \/><\/a><\/p>\n<p>\uc138\uacc4 \ucd5c\uace0\uc758 \uc218\uc0c1 \uacbd\ub825\uc744 \uac16\ucd98 \uccb4\uc870 \uc120\uc218 <a href=\"https:\/\/en.wikipedia.org\/wiki\/Simone_Biles\">Simone Biles<\/a> \uc528\uac00 \uc120\uc784 \ubd80\uc0ac\uc7a5\uc774\uc790 \ucd5c\uace0 \uc778\uc0ac, \uc815\ucc45, \ubaa9\uc801 \ucc45\uc784\uc790 <a href=\"https:\/\/www.linkedin.com\/in\/fkatsoudas\/\">Francine Katsoudas<\/a> \uc528\uc640 \ud568\uaed8 &#8220;\ub098&#8221;\uc5d0\uac8c \uc6b0\uc120\uc21c\uc704\ub97c \ub450\ub294 \uc6a9\uae30\uc640 \ud544\uc694\uc131\uc5d0 \uad00\ud574 \ud765\ubbf8\ub85c\uc6b4 \ub300\ud654\ub97c \ub098\ub204\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc800\uba85\ud55c \uac15\uc5f0\uc790\uc640 \uae30\uc220\uc774 \uc18c\uac1c\ub418\uace0 \ube60\ub974\uac8c \uc131\uc7a5\ud558\ub294 \uace0\uac1d \uacbd\ud5d8 \ubd84\uc57c\ub9cc\uc744 \uc9d1\uc911\uc801\uc73c\ub85c \ub2e4\ub8ec WebexOne\uc758 \ud558\ub8e8\uc600\uc2b5\ub2c8\ub2e4. \ub9cc\uc871\uc2a4\ub7ec\uc6b4 \uace0\uac1d \uacbd\ud5d8\uc744 \uc704\ud55c \uc81c\ud488\uacfc \ub6f0\uc5b4\ub09c \uae30\uc220\uc5d0 \uae30\uc5ec\ud55c \uc2dc\uc2a4\ucf54 \ud300\ub4e4\uc774 \uc790\ub791\uc2a4\ub7fd\uc2b5\ub2c8\ub2e4. \ud5a5\ud6c4 \uacf5\uac1c\ub420 \ub354\uc6b1 \ub180\ub77c\uc6b4 \ud601\uc2e0\uc744 \uae30\ub300\ud574 \uc8fc\uc2ed\uc2dc\uc624.<\/p>\n<p><strong>\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/strong><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/ko\/%ed%95%98%ec%9d%b4%eb%b8%8c%eb%a6%ac%eb%93%9c-%ec%97%85%eb%ac%b4-%eb%b0%a9%ec%8b%9d\/webexone-1%ec%9d%bc-%ec%b0%a8-%ed%95%98%ec%9d%b4%eb%b8%8c%eb%a6%ac%eb%93%9c-%ec%97%85%eb%ac%b4%ec%9d%98-%ec%9e%ac%ed%95%b4%ec%84%9d\/\">WebexOne 1\uc77c \ucc28 | \ud558\uc774\ube0c\ub9ac\ub4dc \uadfc\ubb34\uc758 \ud601\uc2e0<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/ko\/%ed%99%94%ec%83%81-%ed%9a%8c%ec%9d%98\/webex-%ec%83%88%eb%a1%9c%ec%9a%b4-%ea%b8%b0%eb%8a%a5-2021%eb%85%84-10%ec%9b%94\/\">Webex \uc18c\uc2dd: 2021\ub144 10\uc6d4<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/ko\/%ed%95%98%ec%9d%b4%eb%b8%8c%eb%a6%ac%eb%93%9c-%ec%97%85%eb%ac%b4-%eb%b0%a9%ec%8b%9d\/%ed%95%98%ec%9d%b4%eb%b8%8c%eb%a6%ac%eb%93%9c-%ec%8b%9c%eb%8c%80%ec%9d%98-%ec%97%85%eb%ac%b4-%eb%b0%8f-%ea%b3%a0%ea%b0%9d-%ea%b2%bd%ed%97%98-%ed%96%a5%ec%83%81\/\">\ud558\uc774\ube0c\ub9ac\ub4dc \ud658\uacbd\uc758 \uc5c5\ubb34 \ubc0f \uace0\uac1d \uacbd\ud5d8 \uc9c0\uc6d0<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\uc5c5\uacc4 \ucd5c\uace0\uc758 \uc644\uc131\ub3c4\ub97c \uac16\ucd98 Customer Experience \ud50c\ub7ab\ud3fc \uacf5\uac1c \ub180\ub77c\uc6b4 \ucf58\ud150\uce20, \uac15\uc5f0\uc790, \ud601\uc2e0\uc801\uc778 Webex \uae30\uc220\ub85c \uac00\ub4dd\ud55c \uc81c2\ud68c \uc5f0\ub840 \uc0ac\uc6a9\uc790 \ucee8\ud37c\ub7f0\uc2a4 WebexOne [&hellip;]<\/p>\n","protected":false},"author":5377,"featured_media":379879,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[2774,1782,5173,1576,8025],"tags":[8028,5170,5171,8334,4153,3062,4621,5172],"class_list":["post-380227","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-ko","category-1782","category-5173","category-1576","category-8025","tag-webexone-ko","tag-5170","tag-saas--","tag-webex-calling-ko-2","tag-webexone","tag-3062","tag-4621","tag-5172"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>WebexOne 2\uc77c \ucc28 | \uace0\uac1d \uacbd\ud5d8\uc758 \ud601\uc2e0 | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WebexOne 2\uc77c \ucc28 | \uace0\uac1d \uacbd\ud5d8\uc758 \ud601\uc2e0 | Webex Blog\" \/>\n<meta property=\"og:description\" content=\"\uc5c5\uacc4 \ucd5c\uace0\uc758 \uc644\uc131\ub3c4\ub97c \uac16\ucd98 Customer Experience \ud50c\ub7ab\ud3fc \uacf5\uac1c \ub180\ub77c\uc6b4 \ucf58\ud150\uce20, \uac15\uc5f0\uc790, \ud601\uc2e0\uc801\uc778 Webex \uae30\uc220\ub85c \uac00\ub4dd\ud55c \uc81c2\ud68c \uc5f0\ub840 \uc0ac\uc6a9\uc790 \ucee8\ud37c\ub7f0\uc2a4 WebexOne [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"Webex Blog\" \/>\n<meta property=\"article:published_time\" content=\"2021-10-29T02:57:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Group-4840-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"975\" \/>\n\t<meta property=\"og:image:height\" content=\"554\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Aruna Ravichandran\" \/>\n<meta name=\"twitter:label1\" content=\"\uae00\uc4f4\uc774\" \/>\n\t<meta name=\"twitter:data1\" content=\"Aruna Ravichandran\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/\"},\"author\":{\"name\":\"Aruna Ravichandran\",\"@id\":\"https:\/\/blog.webex.com\/es\/#\/schema\/person\/c99fef847631a735853b73a823f82a53\"},\"headline\":\"WebexOne 2\uc77c \ucc28 | \uace0\uac1d \uacbd\ud5d8\uc758 \ud601\uc2e0\",\"datePublished\":\"2021-10-29T02:57:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/\"},\"wordCount\":90,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Group-4840-1.png\",\"keywords\":[\"#WebexOne\",\"#\uacbd\uc601\uc9c4 \uc778\uc0ac\uc774\ud2b8\",\"SaaS \ud611\uc5c5 \ud234\",\"Webex Calling\",\"WebexOne\",\"\uc7a5\uc18c\uc5d0 \uad6c\uc560\ubc1b\uc9c0 \uc54a\ub294 \uc5c5\ubb34\",\"\ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ud50c\ub7ab\ud3fc\",\"\ud074\ub77c\uc6b0\ub4dc \ud1b5\ud569 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\"],\"articleSection\":[\"Uncategorized @ko\",\"\uace0\uac1d \uacbd\ud5d8\u00a0\",\"\ucee8\ud0dd \uc13c\ud130|\ud558\uc774\ube0c\ub9ac\ub4dc \uc5c5\ubb34 \ubc29\uc2dd\",\"\ud558\uc774\ube0c\ub9ac\ub4dc \uc5c5\ubb34 \ubc29\uc2dd\",\"\ud611\uc5c5\"],\"inLanguage\":\"ko-KR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/\",\"url\":\"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/\",\"name\":\"WebexOne 2\uc77c \ucc28 | \uace0\uac1d \uacbd\ud5d8\uc758 \ud601\uc2e0 | Webex Blog\",\"isPartOf\":{\"@id\":\"https:\/\/blog.webex.com\/es\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Group-4840-1.png\",\"datePublished\":\"2021-10-29T02:57:00+00:00\",\"author\":{\"@id\":\"https:\/\/blog.webex.com\/es\/#\/schema\/person\/c99fef847631a735853b73a823f82a53\"},\"breadcrumb\":{\"@id\":\"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/#breadcrumb\"},\"inLanguage\":\"ko-KR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ko-KR\",\"@id\":\"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/#primaryimage\",\"url\":\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Group-4840-1.png\",\"contentUrl\":\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Group-4840-1.png\",\"width\":975,\"height\":554},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/blog.webex.com\/ko\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"WebexOne 2\uc77c \ucc28 | \uace0\uac1d \uacbd\ud5d8\uc758 \ud601\uc2e0\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blog.webex.com\/es\/#website\",\"url\":\"https:\/\/blog.webex.com\/es\/\",\"name\":\"Webex Blog\",\"description\":\"Webex by Cisco powers collaboration through industry-leading video conferencing, cloud calling and contact center solutions\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/blog.webex.com\/es\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ko-KR\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/blog.webex.com\/es\/#\/schema\/person\/c99fef847631a735853b73a823f82a53\",\"name\":\"Aruna Ravichandran\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ko-KR\",\"@id\":\"https:\/\/blog.webex.com\/es\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c7448744d0884becd5a26d9b152a552ea57a4ade4d71ce42122061ea2ab76575?s=96&d=wp_user_avatar&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c7448744d0884becd5a26d9b152a552ea57a4ade4d71ce42122061ea2ab76575?s=96&d=wp_user_avatar&r=g\",\"caption\":\"Aruna Ravichandran\"},\"description\":\"Aruna drives significant revenue growth and brand value through a powerful blend of technological expertise, data science acumen, strategic storytelling, and marketing innovation. An early adopter of marketing automation and AI, Aruna stays at the forefront of technological advancements, consistently leveraging them to disrupt competitive markets. Her leadership in SaaS marketing and enterprise technology and her vision for AI's role in shaping customer and employee experiences have made her a sought-after thought leader in the industry. Beyond her professional achievements, Aruna is a passionate advocate for women in technology and making the STEM fields more inclusive and accessible. Aruna has an MBA and MS in Computer Engineering from Santa Clara University and a BS in Computer Science from Bangalore Institute of Technology. She is an alumna of the CMO Leadership program at Kellogg Business School. She serves on Cal Polytechnic San Luis Obispo, Fast Company, Forbes Technology Council, and Vox Media boards.\",\"sameAs\":[\"https:\/\/www.linkedin.com\/in\/aruna2u\/\",\"https:\/\/x.com\/https:\/\/twitter.com\/aruna13\"],\"url\":\"https:\/\/blog.webex.com\/ko\/contributors\/arunaravichandran-2\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"WebexOne 2\uc77c \ucc28 | \uace0\uac1d \uacbd\ud5d8\uc758 \ud601\uc2e0 | Webex Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/","og_locale":"ko_KR","og_type":"article","og_title":"WebexOne 2\uc77c \ucc28 | \uace0\uac1d \uacbd\ud5d8\uc758 \ud601\uc2e0 | Webex Blog","og_description":"\uc5c5\uacc4 \ucd5c\uace0\uc758 \uc644\uc131\ub3c4\ub97c \uac16\ucd98 Customer Experience \ud50c\ub7ab\ud3fc \uacf5\uac1c \ub180\ub77c\uc6b4 \ucf58\ud150\uce20, \uac15\uc5f0\uc790, \ud601\uc2e0\uc801\uc778 Webex \uae30\uc220\ub85c \uac00\ub4dd\ud55c \uc81c2\ud68c \uc5f0\ub840 \uc0ac\uc6a9\uc790 \ucee8\ud37c\ub7f0\uc2a4 WebexOne [&hellip;]","og_url":"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/","og_site_name":"Webex Blog","article_published_time":"2021-10-29T02:57:00+00:00","og_image":[{"width":975,"height":554,"url":"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Group-4840-1.png","type":"image\/png"}],"author":"Aruna Ravichandran","twitter_misc":{"\uae00\uc4f4\uc774":"Aruna Ravichandran"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/#article","isPartOf":{"@id":"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/"},"author":{"name":"Aruna Ravichandran","@id":"https:\/\/blog.webex.com\/es\/#\/schema\/person\/c99fef847631a735853b73a823f82a53"},"headline":"WebexOne 2\uc77c \ucc28 | \uace0\uac1d \uacbd\ud5d8\uc758 \ud601\uc2e0","datePublished":"2021-10-29T02:57:00+00:00","mainEntityOfPage":{"@id":"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/"},"wordCount":90,"commentCount":0,"image":{"@id":"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Group-4840-1.png","keywords":["#WebexOne","#\uacbd\uc601\uc9c4 \uc778\uc0ac\uc774\ud2b8","SaaS \ud611\uc5c5 \ud234","Webex Calling","WebexOne","\uc7a5\uc18c\uc5d0 \uad6c\uc560\ubc1b\uc9c0 \uc54a\ub294 \uc5c5\ubb34","\ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ud50c\ub7ab\ud3fc","\ud074\ub77c\uc6b0\ub4dc \ud1b5\ud569 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158"],"articleSection":["Uncategorized @ko","\uace0\uac1d \uacbd\ud5d8\u00a0","\ucee8\ud0dd \uc13c\ud130|\ud558\uc774\ube0c\ub9ac\ub4dc \uc5c5\ubb34 \ubc29\uc2dd","\ud558\uc774\ube0c\ub9ac\ub4dc \uc5c5\ubb34 \ubc29\uc2dd","\ud611\uc5c5"],"inLanguage":"ko-KR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/","url":"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/","name":"WebexOne 2\uc77c \ucc28 | \uace0\uac1d \uacbd\ud5d8\uc758 \ud601\uc2e0 | Webex Blog","isPartOf":{"@id":"https:\/\/blog.webex.com\/es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/#primaryimage"},"image":{"@id":"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Group-4840-1.png","datePublished":"2021-10-29T02:57:00+00:00","author":{"@id":"https:\/\/blog.webex.com\/es\/#\/schema\/person\/c99fef847631a735853b73a823f82a53"},"breadcrumb":{"@id":"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/#breadcrumb"},"inLanguage":"ko-KR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/"]}]},{"@type":"ImageObject","inLanguage":"ko-KR","@id":"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/#primaryimage","url":"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Group-4840-1.png","contentUrl":"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/11\/Group-4840-1.png","width":975,"height":554},{"@type":"BreadcrumbList","@id":"https:\/\/blog.webex.com\/customer-experience\/webexone-day-2-reimagining-customer-experience\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blog.webex.com\/ko\/"},{"@type":"ListItem","position":2,"name":"WebexOne 2\uc77c \ucc28 | \uace0\uac1d \uacbd\ud5d8\uc758 \ud601\uc2e0"}]},{"@type":"WebSite","@id":"https:\/\/blog.webex.com\/es\/#website","url":"https:\/\/blog.webex.com\/es\/","name":"Webex Blog","description":"Webex by Cisco powers collaboration through industry-leading video conferencing, cloud calling and contact center solutions","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog.webex.com\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ko-KR"},{"@type":"Person","@id":"https:\/\/blog.webex.com\/es\/#\/schema\/person\/c99fef847631a735853b73a823f82a53","name":"Aruna Ravichandran","image":{"@type":"ImageObject","inLanguage":"ko-KR","@id":"https:\/\/blog.webex.com\/es\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/c7448744d0884becd5a26d9b152a552ea57a4ade4d71ce42122061ea2ab76575?s=96&d=wp_user_avatar&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c7448744d0884becd5a26d9b152a552ea57a4ade4d71ce42122061ea2ab76575?s=96&d=wp_user_avatar&r=g","caption":"Aruna Ravichandran"},"description":"Aruna drives significant revenue growth and brand value through a powerful blend of technological expertise, data science acumen, strategic storytelling, and marketing innovation. An early adopter of marketing automation and AI, Aruna stays at the forefront of technological advancements, consistently leveraging them to disrupt competitive markets. Her leadership in SaaS marketing and enterprise technology and her vision for AI's role in shaping customer and employee experiences have made her a sought-after thought leader in the industry. Beyond her professional achievements, Aruna is a passionate advocate for women in technology and making the STEM fields more inclusive and accessible. Aruna has an MBA and MS in Computer Engineering from Santa Clara University and a BS in Computer Science from Bangalore Institute of Technology. She is an alumna of the CMO Leadership program at Kellogg Business School. She serves on Cal Polytechnic San Luis Obispo, Fast Company, Forbes Technology Council, and Vox Media boards.","sameAs":["https:\/\/www.linkedin.com\/in\/aruna2u\/","https:\/\/x.com\/https:\/\/twitter.com\/aruna13"],"url":"https:\/\/blog.webex.com\/ko\/contributors\/arunaravichandran-2\/"}]}},"_links":{"self":[{"href":"https:\/\/blog.webex.com\/ko\/wp-json\/wp\/v2\/posts\/380227","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.webex.com\/ko\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.webex.com\/ko\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/ko\/wp-json\/wp\/v2\/users\/5377"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/ko\/wp-json\/wp\/v2\/comments?post=380227"}],"version-history":[{"count":0,"href":"https:\/\/blog.webex.com\/ko\/wp-json\/wp\/v2\/posts\/380227\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/ko\/wp-json\/wp\/v2\/media\/379879"}],"wp:attachment":[{"href":"https:\/\/blog.webex.com\/ko\/wp-json\/wp\/v2\/media?parent=380227"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.webex.com\/ko\/wp-json\/wp\/v2\/categories?post=380227"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.webex.com\/ko\/wp-json\/wp\/v2\/tags?post=380227"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}