{"id":385299,"date":"2021-01-12T09:00:22","date_gmt":"2021-01-12T17:00:22","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ko\/2021-%eb%b9%84%ec%a6%88%eb%8b%88%ec%8a%a4-%eb%b3%80%ed%99%94-%eb%b0%8f-%eb%b3%b4%eb%8b%a4-%ed%8f%ac%ed%95%a8%ec%a0%81%ec%9d%b8-%ed%98%91%ec%97%85%ec%9d%84-%ec%95%9e%eb%91%90%ea%b3%a0\/"},"modified":"2021-01-12T09:00:22","modified_gmt":"2021-01-12T17:00:22","slug":"2021-%eb%b9%84%ec%a6%88%eb%8b%88%ec%8a%a4-%eb%b3%80%ed%99%94-%eb%b0%8f-%eb%b3%b4%eb%8b%a4-%ed%8f%ac%ed%95%a8%ec%a0%81%ec%9d%b8-%ed%98%91%ec%97%85%ec%9d%84-%ec%95%9e%eb%91%90%ea%b3%a0","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ko\/%ed%98%91%ec%97%85\/%ed%95%98%ec%9d%b4%eb%b8%8c%eb%a6%ac%eb%93%9c-%ec%97%85%eb%ac%b4-%eb%b0%a9%ec%8b%9d\/2021-%eb%b9%84%ec%a6%88%eb%8b%88%ec%8a%a4-%eb%b3%80%ed%99%94-%eb%b0%8f-%eb%b3%b4%eb%8b%a4-%ed%8f%ac%ed%95%a8%ec%a0%81%ec%9d%b8-%ed%98%91%ec%97%85%ec%9d%84-%ec%95%9e%eb%91%90%ea%b3%a0\/","title":{"rendered":"2021: \ube44\uc988\ub2c8\uc2a4 \ubcc0\ud654 \ubc0f \ubcf4\ub2e4 \ud3ec\ud568\uc801\uc778 \ud611\uc5c5\uc744 \uc55e\ub450\uace0"},"content":{"rendered":"<p><em>\uac1c\uc778 <a href=\"https:\/\/blogs.cisco.com\/tag\/Create-10X-Better-Experiences-Than-In-Person-Interactions-series\">\ub300\ud654\ubcf4\ub2e4 10x<\/a> \ub354 \ub098\uc740 \ud658\uacbd \ub9cc\ub4e4\uae30 \uc2dc\ub9ac\uc988\ub294 \uc6d0\ud65c\ud55c \ud611\uc5c5 \ubc0f \uc2a4\ub9c8\ud2b8 \ud558\uc774\ube0c\ub9ac\ub4dc \uc791\uc5c5 \ud658\uacbd\uc73c\ub85c \uc2e4\uc2dc\uac04 \ub610\ub294 \uc5b8\uc81c\ub4e0\uc9c0 \uc548\uc804\ud55c \ud3ec\ud568 \ud658\uacbd\uc744 \ud65c\uc131\ud654\ud558\uace0 \uad8c\ud55c\uc744 \ubd80\uc5ec\ud558\ub294 \ub370 \ucd08\uc810\uc744 \ub9de\ucd94\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/em><\/p>\n<h2><span><br \/>\n  <strong>\ucd94\uac00 \ud3ec\ud568 \ud611\uc5c5 \ud65c\uc131\ud654 \ubc0f \ube44\uc988\ub2c8\uc2a4 \uc131\ub2a5 \ud5a5\uc0c1<\/strong><br \/>\n<\/span><\/h2>\n<p>\uc0c8\ud574, \uc0c8\ud574, \uc778\uae30 \ub9cc\ud0c0\uc785\ub2c8\ub2e4. \uc800\ub294 2021\ub144\uc744 \uc2dc\uc791\ubd80\ud130 \uc0c8\ub86d\uac8c \uc5d0\ub108\uc9c0\uc640 \ucd5c\uc801\ud654\ub41c \uac10\uac01\uc73c\ub85c \uc2dc\uc791\ud558\uace0 \uc788\uc73c\uba70, \uc800\ub294 \uadf8 \uc790\uc2e0\ub9cc\uc758 \uac83\uc774 \uc544\ub2d8\uc744 \ud655\uc2e0\ud569\ub2c8\ub2e4. 2020\ub144, \uac00\uc0c1\uc73c\ub85c \uc5f0\uacb0\ud558\uace0 \ub514\uc9c0\ud138\ub85c \uad50\ub958\ud558\ub294 \ub370\uc5d0\uc11c \ubc1c\uc0dd\ud560 \uc218 \uc788\ub294 \uc608\uc0c1\uce58 \ubabb\ud55c \ubb38\uc81c \ubc0f \ud658\uacbd\uc5d0 \uc801\uc751\ud558\ub294 \ubc29\ubc95\uc744 \ud559\uc2b5\ud588\uc2b5\ub2c8\ub2e4. \uc774\uc81c \ub9e4\uc6b0 \uc911\uc694\ud55c \ub514\uc9c0\ud138 \ubcc0\ud654\uc758 \uc804\uac1c\uac00 \uc9c4\ud589 \uc911\uc785\ub2c8\ub2e4. \uc774\uc81c \uc6b0\ub9ac\ub294 \uc0c8\ub85c\uc6b4 \uac00\uc0c1 \ud658\uacbd\uc744 \ub354\uc6b1 \ud48d\ubd80\ud558\uace0 \ubcf4\uac15\ud560 \uc218 \uc788\ub294 \ubaa8\uba58\ud140\uc744 \uc804\ub2ec\ud558\uace0 \uc791\uc5c5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc5b4\ub5a4 \ubaa8\uc591\uc785\ub2c8\uae4c? 1\ub144\uc774 \uc9c0\ub09c \ub2e4\uc74c\uc5d0 \uc800\ud76c \ud658\uacbd\uc774 \uae30\ud68c\uc5d0 \ub530\ub77c \ubcc0\ud654\ud558\uc5ec \ud5a5\uc0c1\ud560 \uc218 \uc788\ub294 \uae30\ud68c\ub97c \uc120\ud0dd\ud574 \ubcf4\uc2dc\uaca0\uc2b5\ub2c8\uae4c <em><\/em>?<\/p>\n<h2><span><br \/>\n  <strong>1) \uac15\ud654\ub41c \uc6d0\uaca9 \uc791\uc5c5 \ud658\uacbd\uc740 \ucd94\uac00 \ud3ec\ud568 \ud611\uc5c5\uc744 \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4<\/strong><br \/>\n<\/span><\/h2>\n<p>\uc6d0\uaca9 \uc5c5\ubb34\ub97c \ud558\ub294 \uc0ac\ub78c\uc774 \uc5ec\uae30\uc5d0 \uba38\ubb34\ub97c \uc218 \uc788\ub294 \uac83\uc740 \ub2f9\uc5f0\ud55c \uc77c\uc785\ub2c8\ub2e4. <a href=\"https:\/\/go.forrester.com\/blogs\/employee-experience-in-2021\/\">\uc2e4\uc81c\ub85c Forrester<\/a> \ub294 \uc6d0\uaca9\uc73c\ub85c \uc77c\ud558\ub294 \uc9c1\uc6d0\uc758 \uc218\uac00 \ub098\uc911\uc5d0 \uc804 \ub9c8\uc774\ud06c \uc218\uc900\uc778 \ucd5c\uc18c 300% \uc218\uc900\uc73c\ub85c \uc99d\uac00\ud560 \uac83\uc73c\ub85c \uc608\uce21\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\uc81c \uc6b0\ub9ac\ub294 \uc6d0\uaca9 \uc5c5\ubb34\uc5d0 \uc775\uc219\ud574\uc9c0\uae30 \uc2dc\uc791\ud588\ub2e4. \uc774\uc81c\ub294 \uc791\uc5c5\ud558\ub294 \uc7a5\uc18c\uc5d0 \uc0c1\uad00\uc5c6\uc774 \ud6a8\uc728\uc131, \ud6a8\uc728\uc131 \ubc0f \ud3ec\ud568\uc744 \ub354\uc6b1 \ud6a8\uc728\uc801\uc73c\ub85c \ud560 \uc218 \uc788\ub294 \ubc29\ubc95\uc744 \ucc3e\uc544\uc57c \ud569\ub2c8\ub2e4.<\/p>\n<p><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/collaboration-endpoints\/workforce-survey-2020.html\">\uc9c0\ub09c \uac00\uc744\uc5d0 \uc2e4\uc2dc\ub41c 1,500\uba85\uc5d0 \ub300\ud55c \uae00\ub85c\ubc8c Workforce<\/a> \uc124\ubb38\uc870\uc0ac\uc5d0\uc11c \uc6d0\uaca9 \uc791\uc5c5\uc790\uc758 98%\uac00 \uc591\ud638\ud558\uc9c0 \uc54a\uc740 \uc624\ub514\uc624 \ud488\uc9c8, \ub178\ud2b8\ubd81\uc758 \ubd88\ud3b8, \ubc30\uacbd \uc678\uad00\uc5d0 \ub300\ud55c \uac71\uc815 \ub4f1 \ube44\ub514\uc624 \ubbf8\ud305\uc5d0 \ub300\ud55c \ube48\ubc88\ud55c \uc88c\uc808\uc744 \ubcf4\uace0\ud588\uc2b5\ub2c8\ub2e4. \ub2e4\uc74c \uac01 \ub09c\uc81c\uc5d0 \ub300\ud574 \uac1c\uc778\uc801\uc73c\ub85c \uc775\uc219\ud569\ub2c8\ub2e4. \ub2e4\uc74c: \uc5bc\ub9c8\ub098 \uc798 \ubcf4\uac70\ub098 \ub4e4 \uc218 \uc788\uc744\uc9c0\uc5d0 \ub300\ud55c \uac71\uc815\uc774 \uc788\uc744 \ub54c \uc9d1\uc911\ud558\uace0 \uc804\ubb38\uc801\uc73c\ub85c \uc9c4\ud589\ud558\ub294 \uac83\uc774 \uc5b4\ub824\uc6b4 \uc77c\uc785\ub2c8\ub2e4!<\/p>\n<p>\uc9c0\ub09c \ub2ec, \uc0c8\ub85c\uc6b4 Webex \ub370\uc2a4\ud06c \uce74\uba54\ub77c\ub97c \ud3ec\ud568\ud558\uc5ec \ud655\uc7a5\ub41c Webex <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/collaboration-endpoints\/webex-desk-camera\/index.html\">\uc81c\ud488 \ud3ec\ud2b8\ud3f4\ub9ac\uc624\ub97c \uc120\ubcf4\uc600\ub2e4<\/a>. \ubc30\uacbd \uc18c\uc74c \uc81c\uac70, \uc800\ud488\uc9c8 \uc131\ub2a5 \ubc0f \uc6b0\uc218\ud55c \ube44\ub514\uc624 \ud488\uc9c8\uacfc \uac19\uc740 \uae30\ub2a5\uc73c\ub85c, \uc0ac\uc6a9\ud558\uae30 \uc26c\uc6b4 \uce74\uba54\ub77c\ub294 \uc0ac\uc6a9\uc790\uac00 \uc791\uc5c5\ud558\uace0 \uc788\ub294 \uc7a5\uc18c\uc5d0 \uc0c1\uad00\uc5c6\uc774 \uc6d0\uaca9 \uc9c1\uc6d0\uc758 \ubaa8\uc591\uacfc \uc0ac\uc6b4\ub4dc\ub97c \uc804\ubb38\uc801\uc73c\ub85c \uc9c0\uc6d0\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \uc774 \ud601\uc2e0\uc801\uc778 Webex \uc7a5\uce58\ub294 \uc774\ubc88 \ub2ec\ubd80\ud130 \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>[ovp]6214772575001[\/ovp]<\/p>\n<p>\uc628\ub77c\uc778 \ubbf8\ud305\uc740 \ud5a5\uc0c1\uc744 \uc704\ud55c \ud558\ub098\uc758 \uac00\uc0c1 \ud658\uacbd\uc785\ub2c8\ub2e4. \uc9c0\uae08 \ub3d9\ub8cc \ubc0f \ud300\uc6d0\ub4e4\uacfc \ub354 \ub9ce\uc740 \uc2dc\uac04\uc744 \ud560 \ubcf4\ub0bc \uc218 \uc788\uc73c\uba70, \uc6b0\ub9ac\ub294 \ubb3c\ub9ac\uc801\uc73c\ub85c \ud568\uaed8 \uc791\uc5c5\ud560 \ub54c\ubcf4\ub2e4 \uc6d0\uaca9\uc73c\ub85c \uc791\uc5c5\ud560 \uc218 \uc788\uc5c8\ub2e4. \uc6b0\ub9ac\ub294 \uac00\uc0c1 \ubbf8\ud305\uc774 \uac00\uce58\uc801\uc774\uace0 \uc0dd\uc0b0\uc801\uc774\uae30\uae4c\uc9c0\uc758 \uacfc\uc81c\ub97c \ub358\uc9c8 \uc218 \uc788\uc5c8\ub2e4. \ubbf8\ud305 \ud638\uc2a4\ud2b8\ub294 \ud68c\uc758\uc2e4\uc774 \uc628\ub77c\uc778\uc77c \ub54c &#8220;\ud68c\uc758\uc2e4 \uc77d\uae30&#8221;\ub97c \uc27d\uac8c\ud558\uace0 \ubc18\uc751\uc744 \uce21\uc815\ud558\ub294 \uac83\uc774 \ub354 \uc5b4\ub835\uac8c \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ubbf8\ud305 \ucc38\uac00\uc790\ub4e4\uc740 \uac00\uc0c1 \ud3ec\ub7fc\uc5d0\uc11c \uc0dd\uac01\uc744 \uacf5\uc720\ud558\uace0 \ub9d0\ud558\uae30\uac00 \ub354\uc6b1 \uc5b4\ub824\uc6b8 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. \uc9c0\uc18d\uc801\uc73c\ub85c \uac00\uc0c1\uc73c\ub85c \ubbf8\ub3d9\ud558\uace0 \ud611\uc5c5\ud560 \uc218 \uc788\ub294 \uacbd\uc6b0, \ud574\ub2f9 \ub514\uc9c0\ud138 \ud658\uacbd\uc744 \ubcf4\ub2e4 \ud5a5\uc0c1\ud574\uc57c \ud569\ub2c8\ub2e4. \uc989, \ucc38\uac00\uc790\uc5d0\uac8c \ucc38\uc5ec\ud560 \uc218 \uc788\ub294 \uc26c\uc6b4 \uae30\ud68c\ub97c \uc81c\uacf5\ud558\uc5ec \ubbf8\ud305 \ud638\uc2a4\ud2b8\uc5d0\uac8c \ucc38\uac00\uc790\uc758 \ucc38\uc5ec \uc5ec\ubd80\ub97c \uc54c \uc218 \uc788\ub294 \ud53c\ub4dc\ubc31 \ub3c4\uad6c\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<p>Webex \ubbf8\ud305\uc5d0 AI \uc81c\uacf5 \uc81c\uc2a4\ucc98 \uc778\uc2dd\uc744 \uac00\uc838\uc624\ub294 \uae30\ub2a5\uc73c\ub85c \ubaa8\ub4e0 \uc0ac\ub78c\uc774 \uc74c\uc131\uc744 \uc0ac\uc6a9\ud560 \uc218 \uc788\ub294\uc9c0 \ud655\uc778 \uc911\uc785\ub2c8\ub2e4. \uc81c\uc2a4\ucc98 \uae30\ub2a5\uc740 \ucc38\uac00\uc790\uac00 \uc790\uc5f0\uc2a4\ub7ec\uc6b4 \ubcf8\ubb38 \uc5b8\uc5b4\ub97c \uc77d\uc5b4\uc8fc\uba70, \ub9d0\ub85c \ud45c\ud604\ud558\uc9c0 \uc54a\uace0 \uc190\ub4e4\uae30, \ubc15\uc218 \ub4f1 \ud53c\ub4dc\ubc31\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \uc774\ubc88 \ub2ec \uc0ac\uc6a9 \uac00\ub2a5 Webex \uc81c\uc2a4\ucc98\ub294 \ubaa8\ub4e0 \ubbf8\ud305 \ucc38\uac00\uc790\uac00 \uad6c\ub450\ub85c \uc124\uba85\ud558\uc9c0 \uc54a\uc740 \ud53c\ub4dc\ubc31\uc744 \uc120\uba85\ud558\uace0 \uc2e4\uc2dc\uac04 \uacf5\uc720\ud560 \uc218 \uc788\ub3c4\ub85d \uad8c\ud55c\uc744 \ubd80\uc5ec\ud569\ub2c8\ub2e4. \ubb3c\ub860 \uad00\ub9ac\uc790\uac00 \uc81c\uc2a4\ucc98 \uc0ac\uc6a9\uc744 \uc81c\uc5b4\ud558\uc5ec \uc9c0\uc5ed \ubb38\ud654\ub97c \uc874\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \ud5c8\uc6a9\ud560 \uac83\uc785\ub2c8\ub2e4. AI \uc8fc\ub3c4 \uc81c\uc2a4\ucc98 \ubc0f \uc190 \ub3d9\uc791\uc73c\ub85c \ub354\uc6b1 \uc801\uadf9\uc801\uc73c\ub85c \ucc38\uc5ec\ud558\uace0 \ud3ec\ud568\ub418\ub294 \uac00\uc0c1 \ubbf8\ud305 \ud658\uacbd\uc744 \ub9cc\ub4dc\ub294 \ubc29\ubc95\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc791\uc5c5\uc758 \ubbf8\ub798\uc5d0 \ub300\ud55c \ub514\uc790\uc778 \uc811\uadfc\ubc95\uc5d0 \ub300\ud574 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\ud558\uc2ed\uc2dc\uc624.<\/p>\n<p>[ovp]6222185660001[\/ovp]<\/p>\n<p>\uac00\uc0c1 \ubbf8\ud305\uc744 \ubcf4\ub2e4 \uc801\uadf9\uc801\uc73c\ub85c \ucc38\uc5ec\ud558\uace0 \uc791\uc5c5\ud560 \uc218 \uc788\ub3c4\ub85d \ub9cc\ub4e4\uae30 \uc5b4\ub824\uc6b0\ub098, \uc544\uc9c1 Slido \uae30\uc220\uc5d0 \uc775\uc219\ud558\uc9c0 \uc54a\uc740 \uacbd\uc6b0, \uc774\uc81c\ub294 \ud574\ub2f9 \ubbf8\ud305\uc744 \ud655\uc778\ud574 \ubcf4\uc544\uc57c \ud560 \uc2dc\uac04\uc785\ub2c8\ub2e4. \ucd5c\uadfc\uc5d0 \ubc1c\ud45c\ud55c <a href=\"https:\/\/blogs.cisco.com\/news\/346777\">Slido<\/a> \uc758 \uc778\uc218 \uc758\ub3c4\ub294 \uac1c\uc778\uc801 \uc0c1\ud638\uc791\uc6a9\ubcf4\ub2e4 10\ubc30 \ub354 \ub098\uc740 Webex \ud658\uacbd\uc744 \uad6c\ucd95\ud558\ub294 \uc800\ud76c\uc758 \ube44\uc804\uc744 \ub354\uc6b1 \uacf5\uace0\ud788 \ud569\ub2c8\ub2e4. Slido\uc758 \ucd5c\uace0\uae09 \ud3ec\ud568 \ud3ec\ud568 \ud50c\ub7ab\ud3fc\uc744 \uc0ac\uc6a9\ud558\uc5ec \ubbf8\ud305 \ud638\uc2a4\ud2b8\ub294 \uc5ed\ub3d9\uc801\uc778 \uc124\ubb38\uc870\uc0ac \ubc0f \uc124\ubb38\uc870\uc0ac, \ud034\uc988 \ubc0f Q&#038;A \uc0ac\uc6a9\ud558\uc5ec \uc774\ubca4\ud2b8 \uc804\/\uc911\/\ud6c4\uc5d0 \uc2e4\uc2dc\uac04 \ud53c\ub4dc\ubc31\uc744 \uc720\ub3c4\ud558\uace0 \ubbf8\ud305 \uc0c1\ud638 \uc791\uc6a9\uc744 \ub354\uc6b1 \uc758\ubbf8 \uc788\ub294\uc5d0\uc11c \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><iframe loading=\"lazy\" title=\"Cisco announces intent to acquire Slido\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/BYkN6WZUViU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h2><span><br \/>\n  <strong>2) \ub370\uc774\ud130 \uae30\ubc18 \uc778\uc0ac\uc774\ud2b8\uc5d0\uc11c \ud65c\uc131\ud654\ud55c \uc791\uc5c5\uc73c\ub85c \uc548\uc804\ud55c \ub3cc\uc544\uac00\uae30 <\/strong><br \/>\n<\/span><\/h2>\n<p>Cisco <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/collaboration-endpoints\/workforce-survey-2020.html\">Global Workforce<\/a>\uc124\ubb38\uc870\uc0ac\uc5d0\uc11c 97%\ub294 \uc791\uc5c5 \ud658\uacbd\uc744 \ub354 \uc548\uc804\ud558\uac8c \ub9cc\ub4e4\uae30 \uc704\ud574 \ubcc0\uacbd \uc0ac\ud56d\uc744 \uc801\uc6a9\ud558\uace0, \uacf5\uc720\ub41c \uc0ac\ubb34\uc2e4 \uc7a5\uce58\ub97c \ud130\uce58\ud558\ub294 \uc791\uc5c5, \uc5b8\uc81c \ub9c8\uc9c0\ub9c9\uc73c\ub85c \ub8f8\uc744 \uc815\ub9ac\ud574\uc57c \ud558\ub294\uc9c0, \uc18c\uc15c \ubbf8\ub514\uc5b4\ub97c \uc704\ud55c \uacf5\uac04\uc758 \uc6a9\ub7c9\uc774 \ub118\uc5c8\ub294\uc9c0\uc5d0 \ub300\ud55c \uac71\uc815\uc744 \ud45c\ud604\ud588\ub2e4. 2020\uc5ec \uac1c \uae30\uc5c5\uc774 \uc6d0\uaca9 \uc5c5\ubb34\ub97c \uac00\ub2a5\ud558\uac8c \ud558\ub294 \ub370\uc5d0\ub294 \ub300\ubd80\ubd84\uc758 \uc2dc\uac04\uc774 \uc18c\uc694\ub41c \ubc18\uba74, \uc774\uc81c\ub294 \ub3cc\uc544\uc628 \uae30\uc5c5\ub4e4\uc774 \uc548\uc804\ud55c \uc0ac\ubb34\uc2e4 \ud658\uacbd\uc744 \uc81c\uacf5\ud574\uc57c \ud558\ub294 \ud544\uc694\uc131\uc5d0 \uc9c1\uba74\ud574 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ub514\uc9c0\ud138 \uc11c\uba85, \ud130\uce58 \uc5c6\ub294 \ubbf8\ud305 \ud658\uacbd \ubc0f AI \uc81c\uacf5 \ud68c\uc758\uc2e4 \uc6a9\ub7c9 \ubaa8\ub2c8\ud130\ub9c1\uacfc \uac19\uc740 \uae30\ub2a5\uc73c\ub85c, Webex \uae30\uc220\uc740 \ub514\uc9c0\ud138 \ubcc0\ud658\uc744 \uc791\uc5c5 \uacf5\uac04\uc73c\ub85c \uac00\uc838\uc624\uae30 \uc704\ud574 \ub2e8\uacc4\uc801\uc73c\ub85c \uc791\uc5c5\ud560 \uc218 \uc788\ub294 \ub2e8\uacc4\uc785\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc548\uc804\ud55c \ubc18\ud658\uc744 \uc704\ud574 \ud544\uc694\ud55c \uc9c0\ub2a5\ud615 \ub370\uc774\ud130 \ubc0f \uc7a5\uce58\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<h2><span><br \/>\n  <strong>3) \uc5c5\ubb34\uc790 \uad8c\ud55c\uc744 \ubd80\uc5ec\ud569\ub2c8\ub2e4. <\/strong><br \/>\n<\/span><\/h2>\n<p>2020\ub144\uc740 \uc77c\uc120 \uc9c1\uc7a5\uc778\uc758 \ub144\uc774\uc790 \uc5ec\ub7ec \uac00\uc9c0 \ubc29\ubc95\uc73c\ub85c \uadf8 \ud574\uac00 \uc654\ub2e4. \uc758\ub8cc, \uc81c\uc870, \uc5d0\ub108\uc9c0 \ubc0f \uae30\ud0c0 \ub2e4\uc591\ud55c \uc0b0\uc5c5\uc744 \uc548\uc804\ud558\uac8c \uc720\uc9c0\ud558\uace0 \ud544\uc218 \uc694\uad6c \uc0ac\ud56d\uc744 \ucda9\uc871\ud560 \uc218 \uc788\ub3c4\ub85d \uc758\ub8cc, \uc81c\uc870, \uc5d0\ub108\uc9c0 \ubc0f \uae30\ud0c0 \ub2e4\uc591\ud55c \uc0b0\uc5c5\uc744 \uc791\uc5c5\ud558\ub294 \uc0ac\ub78c\ub4e4\uc774 \ud611\uc870\ud558\ub294 \ub370 \uc5bc\ub9c8\ub098 \uac10\uc0ac\ud55c \uc801\uc774 \uc5c6\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ud544\uc218 \uc791\uc5c5\uc790\ub97c \uc5f0\uacb0\ud558\uae30 \uc704\ud574 \uae30\uc220\uc744 \uc0ac\uc6a9\ud558\uba74 \uc548\uc804\uc131, \uc0dd\uc0b0\uc131 \ubc0f \ubb38\uc81c \ud574\uacb0 \ub2a5\ub825\uc744 \ud5a5\uc0c1\ud560 \uc218 \uc788\ub294 \uae30\ud68c\ub97c \uc0dd\uac01\ud574 \uc2ed\uc2dc\uc624. \ud604\uc7a5\uc5d0 \uc788\ub294 \uc9c1\uc6d0(\uc608: \uc5c5\ubb34\uc5d0 \ud544\uc218\uc801\uc778 \uc815\ubcf4 \ubc0f \uc790\uc6d0\uc774 \uc788\ub294 \uacbd\uc6b0)\uc740 \uc0ac\ubb34\uc2e4\uc5d0 \uc788\uc9c0\ub9cc \ub2e4\ub978 \uc6d0\uaca9 \uc7a5\uc18c\uc5d0 \uc788\ub294 \uc704\uce58\ub85c \ub3cc\uc544\uc624\uc2ed\uc2dc\uc624. \uc774\ub294 \ud611\uc5c5\uc758 \ub9e4\uc6b0 \uc815\uc758\uc785\ub2c8\ub2e4. <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/webex-teams\/webex-teams-integrations\/expert-on-demand.html\">Webex \uc804\ubb38\uac00 <\/a>\ub294 \uc74c\uc131 \ud65c\uc131\ud654\ub41c \ud5e4\ub4dc\uc14b\uc744 \ud1b5\ud574 \ud578\uc988-\ud504\ub9ac \uc9c0\uc6d0 \ud658\uacbd\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774 \uae30\ub2a5\uc744 \ud1b5\ud574 \ud504\ub860\ud2b8 \uc9c1\uc6d0\ub4e4\uc740 \ud544\uc694\ud55c \ud2b9\uc815 \ubd84\uc57c \uc804\ubb38\uac00 \ud654\uc0c1 \ud1b5\ud654\ub97c \uc2e4\ud589\ud55c \ud6c4 \uc7a5\uce58\uc758 \uace0\ud574\uc0c1\ub3c4 \uce74\uba54\ub77c\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc989\uc2dc \uc790\uc2e0\uc758 \uc2dc\uc810\uc744 \uacf5\uc720\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud604\uc7a5 \uc791\uc5c5\uc790 \ubc0f \uc0ac\ubb34\uc2e4 \uae30\ubc18\uc758 \uc9c0\uc2dd \ub178\ub3d9\uc790\uac00 \uc2e4\uc2dc\uac04 \ud611\uc5c5\uc744 \ud560 \uc218 \uc788\ub3c4\ub85d \ud558\uc5ec \ub2e4\uc6b4\ud0c0\uc784\uc744 \uc81c\uac70\ud558\uace0 \ucd9c\uc7a5 \ube44\uc6a9\uc744 \uc808\uac10\ud558\uba70, \ud604\uc7a5 \uc791\uc5c5\uc790\uac00 \ucc98\uc74c\uc73c\ub85c \ubb38\uc81c\ub97c \uc131\uacf5\uc801\uc73c\ub85c \ud574\uacb0\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><a href=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/01\/Empowering-the-Frontline-Worker.jpg\"><br \/>\n  <img loading=\"lazy\" decoding=\"async\" class=\"wp-image-350702 size-full aligncenter\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/01\/Empowering-the-Frontline-Worker.jpg\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" srcset=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/01\/Empowering-the-Frontline-Worker-300x205.jpg 300w, https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/01\/Empowering-the-Frontline-Worker.jpg 650w\" alt=\"\ucd5c\uc804\uc120 \uc9c1\uc6d0 \uad8c\ud55c \ubd80\uc5ec\" width=\"650\" height=\"444\" \/><br \/>\n<\/a><\/p>\n<p>2021\ub144\uc5d0\ub294 \uace0\uac1d\ub4e4\uc774 \ucc38\uc5ec\ud560 \uc218 \uc788\ub294 \ud611\uc5c5\uc744 \ud65c\uc131\ud654\ud558\uace0 \uc5f0\uacb0\ud560 \uc218 \uc788\ub294 \uae30\ud68c\ub97c \ub354 \ub9ce\uc774 \ubd80\uc5ec\ud560 \uac83\uc785\ub2c8\ub2e4.<\/p>\n<h2><span><br \/>\n  <strong>4) \ubcf4\uc548 \uc6b0\uc120 \uc21c\uc704 \uc9c0\uc815<\/strong><br \/>\n<\/span><\/h2>\n<p>\uc6d0\uaca9 \uc5c5\ubb34\ub85c\uc758 \ubcc0\ud654\ub294 \ubd84\uc0b0\ub41c \uc778\ub825\uc744 \uc0dd\uc131\ud558\uace0 \uc791\uc5c5 \uacf5\uac04\uc758 \ubc94\uc704\ub97c \ud06c\uac8c \ud655\uc7a5\ud588\uc2b5\ub2c8\ub2e4. \uae30\uc5c5\ub4e4\uc740 \ud55c \uac1c \ub610\ub294 \uc5ec\ub7ec \uac1c\uc758 \uc5c5\ubb34 \uc7a5\uc18c\ub97c \ub300\uc2e0\ud558\uc5ec \uc9c1\uc6d0\uc744 \uace0\uc6a9\ud558\ub294 \ub370\uae4c\uc9c0 \ub9ce\uc740 \uc704\uce58\ub97c \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uae4c\ub2e4\ub974\uace0 \ub450\ub824\uc6b4 \u2013 \uc22b\uc790\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc758\ub3c4\uc801\uc73c\ub85c \uc758\ub3c4\uc801\uc73c\ub85c \ubcc0\uacbd\ub418\uc9c0 \uc54a\uc740 \uc704\ubc18\uc774 \ubc1c\uc0dd\ud558\uba74 \uc870\uc9c1\uc740 \ud604\uc7ac \uc0ac\uc6a9\uc790 \ubc0f \ucf58\ud150\uce20\uac00 \uc548\uc804\ud558\uac8c \uc720\uc9c0\ub418\ub3c4\ub85d \uac15\ud654\ub41c \ubcf4\uc548 \ubc0f \ub370\uc774\ud130 \uac1c\uc778 \uc815\ubcf4 \uad00\ub9ac\ub97c \uc694\uad6c\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ubcf4\uc548 \ubc0f \uac1c\uc778 \uc815\ubcf4 \ubcf4\ud638\ub294 Cisco\uc758 \uc124\uc815\uc744 \uc77c\ubd80\ubd84\uc785\ub2c8\ub2e4. Webex \uae30\uc220 \ubc0f \uc7a5\uce58\ub294 \uc124\uacc4\uc5d0 \uc758\ud574 \uc548\uc804\ud558\uba70, \uc774\ud6c4\uc758 \uc7a5\uce58\uac00 \uc544\ub2cc \uc548\uc804\ud569\ub2c8\ub2e4. \uc5c5\uacc4 \ucd5c\uace0\uc758 \ubcf4\uc548 \uc804\ubb38\uac00\ub97c \uc800\ud76c \ubc31\ubcf8\uc73c\ub85c \uc0ac\uc6a9\ud558\uc5ec \ub2f9\uc0ac\ub294 \uace0\uac1d \uc9c0\uc6d0\uc73c\ub85c \ubcf4\uc548 \uad00\ub9ac\uc758 \uaca9\ucc28\ub97c \ud30c\uc545\ud558\uace0 \ud544\uc694\ud55c \uc194\ub8e8\uc158\uc744 \uc0ac\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>Cisco <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/security\/security-outcomes-study.html\">\uc758 2021<\/a> \ubcf4\uc548 \uacb0\uacfc \uc5f0\uad6c\ub294 \uc870\uc9c1\uc774 \ubcf4\uc548\uc131\uc5d0 \ub300\ud574 \ud22c\uc790\ud558\ub294 \uc7a5\uc18c\uc640 \ubc29\ubc95\uc5d0 \ub300\ud574 \uc6b0\uc120 \uc21c\uc704\ub97c \uc815\ud560 \uc218 \uc788\ub3c4\ub85d \ub9cc\ub4e4\uc5b4\uc84c\uc2b5\ub2c8\ub2e4. \uc774 \uc5f0\uad6c\ub294 \uad00\ub9ac, \uc804\ub7b5 \ubc0f \uc6b4\uc601\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \uc804\uc138\uacc4\uc758 \uc870\uc9c1\uc5d0 \ub300\ud55c \ubcf4\uc548 \uc0ac\ub840\ub97c \uc870\uc0ac\ud558\uace0, \uc0ac\uc5c5 \ud65c\uc131\ud654, \uc704\ud5d8 \uad00\ub9ac \ubc0f \uc6b4\uc601 \ud6a8\uc728\uc131 \uce21\uba74\uc5d0\uc11c \ub2a5\ub960\uc801\uc778 \uacb0\uacfc\ub97c \ub3c4\ucd9c\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc2a4\ud3ec\uc77c\ub7ec \uacbd\uace0: \uc870\uc9c1\uc5d0\uc11c \uc774 \uc601\uc5ed\uc5d0 \uc77c\ubd80 \ud5a5\uc0c1\ub41c \uae30\ub2a5\uc744 \uc0ac\uc6a9\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. \ub2e4\ub978 \uc6b4\uc601\uc801\uc778 \uace0\ub824 \uc0ac\ud56d\uc744 \uace0\ub824\ud558\uc5ec \ubcf4\uc548 \uad00\ud589\uc744 \uc911\uc2dc\ud558\uac70\ub098 \ubcf4\ud638\ud558\uc9c0 \ub9d0\uc544\uc57c \ud560 \uc218 \uc788\ub294 \uac83\uc740 \ub9e4\uc6b0 \uc27d\uc2b5\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \ubcf4\uc548\uc740 \uc6d0\uaca9 \uc791\uc5c5\uc744 \uad8c\ud55c\uc744 \ubd80\uc5ec\ud558\uac70\ub098 \uc0ac\ubb34\uc2e4\ub85c \uc548\uc804\ud558\uac8c \ub3cc\uc544\uac00\ub294 \ub370 \uc788\uc5b4 \ub9e4\uc6b0 \uc911\uc694\ud55c \uad6c\uc131 \uc694\uc18c\uc785\ub2c8\ub2e4. \ubcf4\uc548 \uc131\uacf5\uc740 \ubcf4\uc548 \ud14c\ud06c\ub180\ub85c\uc9c0\ub97c \uc0ac\uc804\uc801\uc73c\ub85c \uc0c8\ub85c \uace0\uce58\uace0, \uc774\ub97c \ud1b5\ud569\ud558\uc5ec \ud6a8\uc728\uc801\uc73c\ub85c \ud568\uaed8 \uc791\uc5c5\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\ub294 \uc57d\uc18d\uc73c\ub85c \uc2dc\uc791\ud569\ub2c8\ub2e4. \uc774\ub294 \uad00\ud589\uc774 \uba3c \uc704\uce58\ub85c \uc9c0\uc6cc\uc9c0\uace0 \uc2f6\uc9c0 \uc54a\uc740 \uc601\uc5ed\uc785\ub2c8\ub2e4. \ub610\ud55c, \uace0\uac00\uc6a9\uc131 \uc194\ub8e8\uc158\uc758 \ud328\uce58\ub97c \uc0ac\uc6a9\ud558\uac8c \ud558\uace0 \uc2f6\uc9c0\ub294 \uc54a\uc2b5\ub2c8\ub2e4.<\/p>\n<h2><span><br \/>\n  <strong>5) \uac15\ud654\ub41c \uc778\ud154\ub9ac\uc804\uc2a4(AI)\uc5d0 \ub300\ud55c \uc9c0\uc18d\uc801\uc73c\ub85c \ud22c\uc790<\/strong><br \/>\n<\/span><\/h2>\n<p>\uc774\uc138\ub300\uc758 \ub514\uc9c0\ud138 \ubcc0\ud658\uc5d0 \ub300\ud55c \uc5b4\ub5a4 \ub300\ud654\ub3c4 \uc9c0\uc7a5\uc5c6\uc774 \uc644\ubcbd\ud55c \uc9c0\ub2a5\uc801\uc778 \uc815\ubcf4\ub97c \uc5b8\uae09\ud558\uc9c0 \ubabb\ud588\uc2b5\ub2c8\uae4c? 2021\ub144\uc740 \uc138\uacc4\ub97c \uc81c\uc5b4\ud558\ub294 \ud574\uac00 \ub418\uc9c0 \uc54a\uc744 \uac83\uc785\ub2c8\ub2e4. <em><\/em> \ud558\uc9c0\ub9cc AI\ub85c \ub354 \ub9ce\uc740 \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4 \ubc0f \uae30\ub2a5\uc744 \uac15\ud654\ud560 \uac00\ub2a5\uc131\uc774 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><a href=\"https:\/\/www.mckinsey.com\/featured-insights\/future-of-work\/what-800-executives-envision-for-the-postpandemic-workforce\">McKinsey Global Institute<\/a> \uc124\ubb38\uc870\uc0ac\uc5d0 \ub530\ub974\uba74, 85%\uc758 \uacbd\uc601\uc9c4\uc740 COVID-19\uac00 \uc2dc\uc791\ub41c \uc774\ud6c4\ub85c \uc774\ub4e4 \uae30\uc5c5\ub4e4\uc774 \ub514\uc9c0\ud138\ub85c \uc9c1\uc6d0 \uc0c1\ud638 \uc791\uc6a9 \ubc0f \ud611\uc5c5\uc744 \uac00\ub2a5\ud558\uac8c \ud558\ub294 \uae30\uc220\uc758 \uad6c\ud604\uc5d0 \uac00\uc18d\uc744 \ubd99\uc600\ub2e4\uace0 \ubc1d\ud614\uc2b5\ub2c8\ub2e4. \ub610\ud55c \uc57d 50%\ub294 \ubaa8\ubc14\uc77c \uc571 \ub610\ub294 \ucc44\ud305\ubd07\uc744 \ud1b5\ud55c \uace0\uac1d \ucc44\ub110\uc758 \ub514\uc9c0\ud138\ud654\uac00 \uc99d\uac00\ud558\uace0 \uc788\ub2e4. \uc804 \uc138\uacc4\uc5d0 \ube44\uc988\ub2c8\uc2a4\ub97c \uacc4\uc18d \uc6b4\uc601\ud558\uae30 \uc704\ud574 \uc2e4\ud589\ud574\uc57c \ud560 \uae30\uc220\ub4e4\uc740 \uc870\uc9c1\uc774 \ubcf4\ub2e4 \uc0dd\uc0b0\uc801\uc774\uace0 \ud6a8\uc728\uc801\uc73c\ub85c \uc6b4\uc601\ub420 \uc218 \uc788\ub3c4\ub85d \ud558\ub294 \uc218\ub2e8\uc73c\ub85c \ub05d\ub0a0 \uac83\uc785\ub2c8\ub2e4.<\/p>\n<p>AI\uac00 \uc785\uc99d\ub41c \uc601\uc5ed \uc911 \ud558\ub098\ub294 \uae0d\uc815\uc801\uc778 \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc744 \uc9c0\uc6d0\ud558\ub294 \ub370 \ud2b9\ud788 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. \uc774 \uc694\uc77c\uc758 \uace0\uac1d \uacbd\ud5d8\uc758 \uc138 \uac00\uc9c0 \uc120\ud0dd\uc740 \uc18d\ub3c4, \uac04\ud3b8\ud558\uace0 \ub9cc\uc871\uc2a4\ub7ec\uc6b0\uba70, \uc2e4\uc2dc\uac04 \uc5d0\uc774\uc804\ud2b8\ub97c \ud1b5\ud574 \uc804\ub2ec\ud558\uae30\uac00 \uc26c\uc6b4 \uc870\ud569\uc785\ub2c8\ub2e4. \ub9ce\uc740 \uae30\uc5c5\ub4e4\uc774 \uace0\uac1d \ubb38\uc758\uc758 \uc591\uc744 \uc801\uc808\ud558\uac8c \ucc98\ub9ac\ud558\uc9c0 \ubabb\ud558\uace0, \ub610\ub294 \uc2e4\uc2dc\uac04 \uc5d0\uc774\uc804\ud2b8\uac00 \uc0ac\uc6a9 \uac00\ub2a5\ud560 \ub54c \uc81c\ud55c\ub41c \uc2dc\uac04 \ub3d9\uc548 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \ub610\ud55c \uc5d0\uc774\uc804\ud2b8\uc5d0\uac8c \uc804\ub2ec\ub418\ub294 \uc88c\uc808\uac10\uacfc \ub9e4\ud68c \uc9c8\ubb38 \ub610\ub294 \ubb38\uc81c\ub97c \ubc18\ubcf5\ud574\uc57c \ud558\ub294 \uac83\uc744 \uc54c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/webex-contact-center\/index.html\">\uc0c8\ub85c\uc6b4 Webex Contact Center<\/a> \ub294 \uc74c\uc131 \ubc0f \ucc44\ud305 \ubd07\uc744 \uad6d\ubc29\uc758 \uc81c1\ucc28 \ub77c\uc778\uc73c\ub85c \uc0ac\uc6a9\ud558\uba70, \uace0\uac1d\uc5d0\uac8c 24\ubd84\uc758 \uc561\uc138\uc2a4 \ubc0f \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. AI \uae30\ubc18 \uac00\uc0c1 \uc5d0\uc774\uc804\ud2b8\ub294 \uc77c\uc0c1\uc801\uc778 \uc9c8\ubb38\uacfc \ubb38\uc81c\ub97c \ube60\ub974\uac8c \uad00\ub9ac\ud558\uace0, \uc2e4\uc2dc\uac04 \uc5d0\uc774\uc804\ud2b8\uac00 \ud574\uacb0\ud560 \uc218 \uc788\ub294 \ubcf5\uc7a1\ud55c \ubb38\uc81c\ub9cc \ub0a8\uc2b5\ub2c8\ub2e4. \uace0\uac1d\uc774 \uc2e4\uc81c \uc0ac\uc6a9\uc790\ub85c \ub77c\uc6b0\ud2b8\ub418\ub294 \uacbd\uc6b0, \uc5f0\uacb0\uc740 IVR \uc0c1\ud638 \uc791\uc6a9\uc5d0 \ub300\ud55c \ubaa8\ub4e0 \ucee8\ud14d\uc2a4\ud2b8\ub97c \uc774\ub3d9\ud558\uace0 \uc2e4\uc2dc\uac04 \uc5d0\uc774\uc804\ud2b8\uac00 \ub300\ud654\ub97c \uadf8\ub9cc\ub450\ub294 \uc704\uce58\ub85c \ubc14\ub85c \ud53d\uc5c5\ud560 \uc218 \uc788\uac8c \ud569\ub2c8\ub2e4. \uc18d\ub3c4, \ub2e8\uc21c\uc131, \ub9cc\uc871\ub3c4.<\/p>\n<p>AI\ub294 \uc870\uc9c1 \ub0b4\ubd80\uc758 \uc911\uc694\ud55c \uc9c0\uc6d0 \uc5ed\ud560\ub3c4 \uc7ac\uc0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc644\ubcbd\ud558\uac8c \ud1b5\ud569\ub41c \uc9c0\ub2a5 <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/webex-meetings\/transcription.html\"> <\/a>\ud615 Webex \ub3c4\uc6b0\ubbf8 \ub2a5\uc219\ud558\uac8c \uc5c5\ubb34\ub97c \uad00\ub9ac\ud558\uc5ec \ubaa8\ub4e0 \ubbf8\ud305\uc744 \ub354\uc6b1 \ud6a8\uc728\uc801\uc774\uace0 \uc0dd\uc0b0\uc801\uc73c\ub85c \ub9cc\ub4ed\ub2c8\ub2e4. \uc2e4\uc2dc\uac04 \uc790\ub9c9\uc744 \uc0ac\uc6a9\ud558\uba74 \ucc38\uac00\uc790\uac00 \uc27d\uac8c \ub530\ub77c\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c \uba54\ubaa8 \uc791\uc131 \ubc0f \uc790\uc138\ud55c \ub300\ud654 \ub0b4\uc6a9\uacfc \uac19\uc740 \uc5c5\ubb34 \uc790\ub3d9\ud654\ub85c \uc778\ud574 \ucc38\uac00\uc790\ub4e4\uc740 \ud604\uc7ac \ub17c\uc758\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><a href=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/01\/WXA.png\"><br \/>\n  <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-350706\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/01\/WXA-1024x576.png\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" srcset=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/01\/WXA-300x169.png 300w, https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/01\/WXA-768x432.png 768w, https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/01\/WXA-1024x576.png 1024w\" alt=\"Webex Assistant\" width=\"640\" height=\"360\" \/><br \/>\n<\/a><\/p>\n<p>&#8220;\uc0c8 \ud574, \uc0c8 \ud574, \uc0c8\ub85c \uace0\uce68&#8221; \ub9c8\uc74c\uc73c\ub85c \ubc1b\uc544\ub4e4\uc774\ub294 \uc5ec\ubd80\uc640 \ubb34\uad00\ud558\uac8c \ub514\uc9c0\ud138 \ud658\uacbd\uc744 \uc138\ubd84\ud654, \uc0c8\ub85c \uace0\uce58\uace0, \uac15\ud654\ud560 \uc218 \uc788\ub294 \uae30\ud68c\ub97c \ubaa8\ub450 \uc81c\uacf5\ud569\ub2c8\ub2e4. Webex\uac00 \uc6d0\uaca9 \uc5c5\ubb34\uc758 \uad8c\ud55c\uc744 \ubd80\uc5ec\ud558\uace0, \uc2a4\ub9c8\ud2b8 \ud558\uc774\ube0c\ub9ac\ub4dc \uc791\uc5c5\uc744 \ud65c\uc131\ud654\ud558\uba70, \ubcf4\uc548\uc131\uc744 \uac15\ud654\ud558\uba70, \ube44\uc988\ub2c8\uc2a4\ub97c \uc131\uc7a5\ud560 \uc218 \uc788\ub294 \ud3ec\ud568 \ud611\uc5c5\uc744 \uc5b4\ub5bb\uac8c \uc81c\uacf5\ud560 \uc218 \uc788\ub294\uc9c0 \uc54c\uc544\ubcf4\uae30:<\/p>\n<p><iframe loading=\"lazy\" title=\"We see an inclusive future\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/jm_yDWtaIP4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<blockquote>\n<h3><span><br \/>\n  <strong><br \/>\n    <a href=\"https:\/\/www.webex.com\/unified-homepage-081220201.html\">\uac1c\uc778\uc801 \uc0c1\ud638\uc791\uc6a9\ubcf4\ub2e4 10\ubc30 \ub354 \ub098\uc740 \ud658\uacbd\uc744 \uacbd\ud5d8\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/a><br \/>\n  <\/strong><br \/>\n<\/span><\/h3>\n<\/blockquote>\n<p><strong><\/strong>  <a href=\"https:\/\/blog.webex.com\/video-conferencing\/whats-new-in-webex-january-2021\/\">\uc790\uc138\ud55c Webex \uc0c8\uc18c\uc2dd: 2021\ub144 1\uc6d4<\/a>  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/whats-so-new-about-the-all-new-webex\">\uc0c8\ub85c\uc6b4 \ubaa8\ub4e0 Webex\uc5d0 \ub300\ud55c \uc0c8\ub85c\uc6b4 \uc774\uc720\ub294 \ubb34\uc5c7\uc785\ub2c8\uae4c?<\/a><\/p>\n<p><a href=\"https:\/\/blogs.cisco.com\/collaboration\/enabling-smart-hybrid-work-experiences-for-everyone-anywhere\">\uc2a4\ub9c8\ud2b8 \ud558\uc774\ube0c\ub9ac\ub4dc \uc791\uc5c5 \ud658\uacbd \ud65c\uc131\ud654\ud558\uae30 \u2014 \ubaa8\ub4e0 \uc0ac\ub78c\uc5d0 \ub300\ud574 Anywhere<\/a>  <a href=\"https:\/\/blogs.cisco.com\/tag\/javed-monthly-blog\">\ubaa8\ub4e0 Javed\uc758 \uc6d4\ubcc4 \uc5c5\ub370\uc774\ud2b8 \ube14\ub85c\uadf8\uc5d0 \ub9c1\ud06c<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\uc774\ubc88 \ud574\ub294 \uc0c8\ub85c\uc6b4 \uac00\uc0c1 \ud658\uacbd\uc744 \ub354\uc6b1 \ud48d\ubd80\ud558\uace0 \ubcf4\ub2e4 \ud48d\ubd80\ud558\uac8c \ub9cc\ub4dc\ub294 \uc791\uc5c5\uc785\ub2c8\ub2e4! <\/p>\n","protected":false},"author":308,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1576,8025],"tags":[4551,8316,4761,11085],"class_list":["post-385299","post","type-post","status-publish","format-standard","hentry","category-1576","category-8025","tag-audience-engagement","tag-webex-assistant-ko","tag-4761","tag-11085"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>2021: \ube44\uc988\ub2c8\uc2a4 \ubcc0\ud654 \ubc0f \ubcf4\ub2e4 \ud3ec\ud568\uc801\uc778 \ud611\uc5c5\uc744 \uc55e\ub450\uace0 | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/collaboration\/hybrid-work\/2021-business-transformation-and-more-inclusive-collaboration-ahead\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2021: \ube44\uc988\ub2c8\uc2a4 \ubcc0\ud654 \ubc0f \ubcf4\ub2e4 \ud3ec\ud568\uc801\uc778 \ud611\uc5c5\uc744 \uc55e\ub450\uace0 | Webex Blog\" \/>\n<meta property=\"og:description\" content=\"\uc774\ubc88 \ud574\ub294 \uc0c8\ub85c\uc6b4 \uac00\uc0c1 \ud658\uacbd\uc744 \ub354\uc6b1 \ud48d\ubd80\ud558\uace0 \ubcf4\ub2e4 \ud48d\ubd80\ud558\uac8c \ub9cc\ub4dc\ub294 \uc791\uc5c5\uc785\ub2c8\ub2e4!\" \/>\n<meta property=\"og:url\" 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