{"id":387162,"date":"2020-04-13T18:00:35","date_gmt":"2020-04-14T01:00:35","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ko\/%ea%b8%b0%eb%8b%a4%eb%a6%ac%ec%a7%80-%eb%a7%90%ea%b8%b0-%ec%9d%b4%ec%a0%9c-%ed%86%b5%ed%99%94-%eb%b0%8f-%ec%97%b0%eb%9d%bd%ec%b2%98-%ec%84%bc%ed%84%b0%eb%a5%bc-%ed%81%b4%eb%9d%bc%ec%9a%b0%eb%93%9c\/"},"modified":"2020-04-13T18:00:35","modified_gmt":"2020-04-14T01:00:35","slug":"%ea%b8%b0%eb%8b%a4%eb%a6%ac%ec%a7%80-%eb%a7%90%ea%b8%b0-%ec%9d%b4%ec%a0%9c-%ed%86%b5%ed%99%94-%eb%b0%8f-%ec%97%b0%eb%9d%bd%ec%b2%98-%ec%84%bc%ed%84%b0%eb%a5%bc-%ed%81%b4%eb%9d%bc%ec%9a%b0%eb%93%9c","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ko\/%ea%b3%a0%ea%b0%9d-%ea%b2%bd%ed%97%98\/%ea%b8%b0%eb%8b%a4%eb%a6%ac%ec%a7%80-%eb%a7%90%ea%b8%b0-%ec%9d%b4%ec%a0%9c-%ed%86%b5%ed%99%94-%eb%b0%8f-%ec%97%b0%eb%9d%bd%ec%b2%98-%ec%84%bc%ed%84%b0%eb%a5%bc-%ed%81%b4%eb%9d%bc%ec%9a%b0%eb%93%9c\/","title":{"rendered":"\uae30\ub2e4\ub9ac\uc9c0 \ub9d0\uae30 \uc774\uc81c \ud1b5\ud654 \ubc0f \uc5f0\ub77d\ucc98 \uc13c\ud130\ub97c \ud074\ub77c\uc6b0\ub4dc\ub85c \uc774\ub3d9\ud560 \uc2dc\uac04\uc785\ub2c8\ub2e4."},"content":{"rendered":"<h2><span><br \/>\n  <strong>\ud070 \uc601\ud5a5\uc744 \ubbf8\uce58\ub294 \uc791\uc740 \ub2e8\uacc4<\/strong><br \/>\n<\/span><\/h2>\n<p>\uae30\uc5c5 \ub9ac\ub354\uc2ed <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/cloud-pbx-and-contact-center.html\">\ud300\uc774 PBX \ub610\ub294 \ud1b5\ud569\ub41c \ud1b5\uc2e0 \uc778\ud504\ub77c\ub97c \ud074\ub77c\uc6b0\ub4dc\ub85c \ub9c8\uc774\uadf8\ub808\uc774\uc158\ud558\uae30 \uc704\ud55c \uacb0\uc815\uc758 \ubc30\uacbd\uc740 \ubb34\uc5c7\uc785\ub2c8\uae4c<\/a>? \uc774\ub294 \uac04\ub2e8\ud55c \uc9c8\ubb38\uc778 \uac83 \uac19\uc9c0\ub9cc \uc774 \uccab \uc758\ubb38\uc744 \ub118\uc5b4 \uc758\ubbf8\uac00 \uc788\uc744 \uc218 \uc788\ub294 \uba87 \uac00\uc9c0 \uc694\uc778\uc774 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ubb3c\ub860 \ube44\uc6a9, \uae30\uc220\uc801\uc778 \uc9c0\uc6d0, \uace0\uac1d \ubc0f \uc5c5\ubb34 \uc778\ub825\uc5d0 \ub300\ud55c \uc601\ud5a5\ub3c4 \uace0\ub824\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \ud574\ub2f9 \uc9c8\ubb38\uc740 \uc62c\ubc14\ub978 \uae30\uc220 \uc194\ub8e8\uc158\uc5d0\uc11c \ub2f5\ubcc0\ud558\uae30\uc5d0 \ube44\uad50\uc801 \uc26c\uc6b4 \uc9c8\ubb38\uc785\ub2c8\ub2e4.<\/p>\n<p>\ud070 \uc9c8\ubb38\uc740 \uc815\ub9d0\ub85c \uc2dc\uc7a5\uc774 \uc5b4\ub514\uc11c, \uc5b4\ub514\ub85c \uac00\uc2dc\uaca0\uc2b5\ub2c8\uae4c? \uc5c5\ubb34\ub97c \ud558\ub294 \ub370 \ud544\uc694\ud55c \uae30\ubcf8\uc801\uc778 \ubcc0\uacbd \uc0ac\ud56d\uc740 \ubb34\uc5c7\uc785\ub2c8\uae4c?<\/p>\n<p><a href=\"https:\/\/use.webex.com\/drive-digital-transformation-success\"><br \/>\n  <img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-318994\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/04\/53d9d196-how-to-drive-digital-transformation-success-with-cloud-calling-and-contact-center.png\" alt=\"\uae30\ub2e4\ub9ac\uc9c0 \ub9d0\uae30 \uc774\uc81c \ud1b5\ud654 \ubc0f \uc5f0\ub77d\ucc98 \uc13c\ud130\ub97c \ud074\ub77c\uc6b0\ub4dc\ub85c \uc774\ub3d9\ud560 \uc2dc\uac04\uc785\ub2c8\ub2e4. \uc544\ud504\ub9ac\uce74 \uc544\uba54\ub9ac\uce74 \uc0ac\ub78c\uc774 \ucc3d\uc744 \ubcf4\uace0 \uc788\ub294 \ud5e4\ub4dc\uc14b\uc73c\ub85c \uc804\ud654\ub85c \ub300\ud654\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.\" width=\"550\" height=\"308\" \/><br \/>\n<\/a>\uc774\ub7ec\ud55c \uad00\uc810\uc5d0\uc11c \ubcf4\uba74 \ub514\uc9c0\ud138 \ubcc0\ud658\uc758 \uacfc\uc81c\ub97c \ubcf4\uace0 \uc788\uc73c\uba70 \uc9c8\ubb38\uc740 \ubb34\uc2dc\ud574\ub3c4 \uc9c8\ubb38\uc774 \ub354 \ud06c\uac8c \ub4e4\ub9ac\uac8c \ub429\ub2c8\ub2e4.<\/p>\n<p>\ub2e4\ud589\ud788 \ud1b5\ud654 \ubc0f \ud611\uc5c5 \uc11c\ube44\uc2a4\ub97c \ud074\ub77c\uc6b0\ub4dc\ub85c \uc774\ub3d9\ud558\ub294 \ub2e8\uacc4\ub97c \uac70\uce58\uba74 \ub514\uc9c0\ud138 \ubcc0\ud658 \uc131\uacf5 \uc5ec\uc815\uc5d0\uc11c \ud070 \uc9c4\uc804\uc744 \uac70\uce58\uac8c \ub420 \uc218 \uc788\ub294 \ubc29\ubc95\uc774 \uc788\uc2b5\ub2c8\ub2e4. \ud55c \ubd10, \uc0b4\ud3b4 \ubd10\uc694.<\/p>\n<h2><span><br \/>\n  <strong>\uc2dc\uc791\ud558\uae30<\/strong><br \/>\n<\/span><\/h2>\n<p>\uba3c\uc800 \uc18c\uaddc\ubaa8 \ub610\ub294 \uc8fc\uc694 \uc0ac\uc774\ud2b8, <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/unified-communications\/cloud-calling\/index.html\">\ubd80\uc11c \ub610\ub294 \uc0ac\uc5c5\ubd80\ub97c Cisco<\/a><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/webex-calling\/index.html\">  <\/a> <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/unified-communications-manager-cloud\/index.html\">\ud074\ub77c\uc6b0\ub4dc \ud1b5\ud654 \uc194\ub8e8\uc158\uc73c\ub85c \uc774\ub3d9\ud558\ub294 \uac83\ubd80\ud130 \uc2dc\uc791\ud558\uc2ed\uc2dc\uc624. Cisco Webex Calling Cisco Unified Communications Manager \ud074\ub77c\uc6b0\ub4dc<\/a> \u2013 Cisco \uc778\uc99d\ub41c \ucc44\ub110 \ud30c\ud2b8\ub108\uc640 \ub300\ud654\ud558\uc5ec \uc5b4\ub5a4 \ud50c\ub7ab\ud3fc\uc774 \uadc0\ud558\uc758 \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c\uc5d0 \uc801\ud569\ud55c\uc9c0 \uacb0\uc815\ud558\uc2ed\uc2dc\uc624. \ub450 \ud50c\ub7ab\ud3fc \ubaa8\ub450 Cisco <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/cloud-contact-center-solutions\/index.html\">\ud074\ub77c\uc6b0\ub4dc \uc5f0\ub77d\ucc98 \uc13c\ud130<\/a>\uc194\ub8e8\uc158\uc744 \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \uc989, \uc774\ub294 \ub514\uc9c0\ud138 \ubcc0\ud658 \uc804\ub7b5\uc5d0 \ub300\ud55c \ud070 \ud22c\uc790\ub97c \uc758\ubbf8\ud569\ub2c8\ub2e4. Cisco <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/unified-communications\/collaboration-flex-plan\/index.html?dtid=osscdc000283\">Collaboration Flex \ud50c\ub79c<\/a> \uc740 \ubc14\ub85c \uc0ac\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ub514\uc790\uc778\ub41c \uac83\uc785\ub2c8\ub2e4.<\/p>\n<h2><span><br \/>\n  <strong>\ud074\ub77c\uc6b0\ub4dc\ub85c\uc758 \ube0c\ub9ac\uc9c0<\/strong><br \/>\n<\/span><\/h2>\n<p>Cisco \ud074\ub77c\uc6b0\ub4dc\ub97c \uc2dc\uc791\ud560 \ub54c \uc2e4\uc81c \ube44\uc6a9, \uae30\uc220 \uc9c0\uc6d0 \ubc0f \uace0\uac1d \ubc0f \uc9c1\uc6d0\uc5d0\uac8c \ubbf8\uce58\ub294 \uc601\ud5a5\uacfc \uac19\uc740 \uac00\uc7a5 \uc911\uc694\ud55c \ubb38\uc81c\ub97c \ud574\uacb0\ud569\ub2c8\ub2e4.<\/p>\n<p>\ubc29\ubc95? \ud55c \ubc88 \ubaa8\ub4e0 \uac83\uc744 \uad50\uccb4\ud558\ub294 \ubc29\ubc95\uc744 \uc54c\uc544\ub0b4\uc9c0 \ubabb\ud558\uae30 \ub54c\ubb38\uc5d0 \ube44\uc6a9\uc774 \ucd5c\uc18c\ud654\ub429\ub2c8\ub2e4. Cisco <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/webex-calling\/index.html\">\ud074\ub77c\uc6b0\ub4dc\ub294 \ud1b5\ud654\uc6a9 Webex Edge<\/a>\ub97c \uc0ac\uc6a9\ud558\uc5ec \uadc0\ud558\uc758 PBX\uac00 Cisco \ub610\ub294 \ub2e4\ub978 \ubca4\ub354\ub85c\ubd80\ud130\uc758 \uc81c\ud488\uc778\uc9c0 \uc5ec\ubd80\uc640 \ubb34\uad00\ud558\uac8c, \ud074\ub77c\uc6b0\ub4dc\ub85c\uc758 \ube0c\ub9bf\uc9c0\ub85c \uc5f0\uacb0\ud558\uc5ec \uc5ec\uc815\uc744 \uc2dc\uc791\ud558\uc2ed\uc2dc\uc624. \uc774 \ube0c\ub9ac\uc9c0\ub294 \uae30\uc220 \uc9c0\uc6d0\uc774 \ubb38\uc81c\uac00 \uc544\ub2c8\uba70, \ud074\ub77c\uc6b0\ub4dc \uc11c\ube44\uc2a4\uac00 \ub0b4\ubd80 \uc0ac\uc6a9\uc790 \ub610\ub294 \uace0\uac1d\uc744 \ubc29\ud574\ud558\uc9c0\ud558\uac8c \ud560 \uc218 \uc788\ub294 \ud575\uc2ec\uc801\uc778 \ubb38\uc81c\uc785\ub2c8\ub2e4.<\/p>\n<p>\ud55c \ub54c \ubaa8\ub4e0 \uac83\uc744 \uad50\uccb4\ud558\uc9c0 \uc54a\uace0\ub3c4 \uae4c\ub2e4\ub85c\uc6cc\uc9c0\uae30 \ub54c\ubb38\uc5d0 \uc544\uc9c1 \ud655\uace0\ud55c \uacc4\ud68d\uc744 \uc138\uc6b0\uc9c0 \uc54a\uace0\ub3c4 \uadf8\uc5d0 \ub530\ub77c \uc791\uc5c5\uc744 \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Cisco\ub97c \uc0ac\uc6a9\ud558\uba74 \ud074\ub77c\uc6b0\ub4dc\ub85c \uc774\ub3d9\ud558\uae30 \uc804\uc5d0 \uc790\uc720\ub86d\uac8c \ub97c \uac78 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h2><span><br \/>\n  <strong>\uc0c8\ub85c\uc6b4 \ub514\uc9c0\ud138 \ubcc0\ud658 \ub192\uc774\uc5d0 \uc624\ub97c \ub54c<\/strong><br \/>\n<\/span><\/h2>\n<p>\ud074\ub77c\uc6b0\ub4dc\uc5d0 \uc2e4\uc120\uc801\uc778 \ud478\ud305\uc774 \uc788\ub294 \uacbd\uc6b0, \ub2e4\uc74c \uc5ec\uc815\uc758 \ub2e8\uacc4\ub97c \ub354\uc6b1 \uc27d\uac8c \ub9e4\ud551\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uad6c\uccb4\uc801\uc778 \uc138\ubd80 \uc0ac\ud56d\uc740 \ubaa8\ub4e0 \ube44\uc988\ub2c8\uc2a4\uc5d0 \ub300\ud574 \ub2e4\ub97c \uac83\uc785\ub2c8\ub2e4. Cisco\ub97c \uc0ac\uc6a9\ud558\uba74 \uc804\ubc18\uc801\uc778 \ud074\ub77c\uc6b0\ub4dc \uc804\ub7b5\uc744 \ubc29\ud574\ud558\uc9c0 \uc54a\uace0 \ud544\uc694\ud55c \uacbd\uc6b0 \ucd94\uac00 On-\ud504\ub808\ubbf8\uc2a4 \uc2dc\uc2a4\ud15c\uc744 \ucd94\uac00\ud560 \uc218 \uc788\ub294 \uc635\uc158\uc774 \uc8fc\uc5b4\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Cisco\ub294 \ud504\ub808\ubbf8\uc2a4 \ubc0f \ud074\ub77c\uc6b0\ub4dc \uc804\ub2ec \ud1b5\ud654 \ubc0f \uc5f0\ub77d\ucc98 \uc13c\ud130 \uc194\ub8e8\uc158 \ubaa8\ub450\uc758 \uc120\ub450 \uae30\uc5c5\uc774\uae30 \ub54c\ubb38\uc5d0 \ud074\ub77c\uc6b0\ub4dc\ub97c \ub124\ube44\uac8c\uc774\uc158\ud558\uace0 \uc791\uc5c5 \uacf5\uac04 \ub610\ub294 \ub514\uc9c0\ud138 \ubcc0\ud658 \uc5c5\ubb34\uc5d0\uc11c \uc2e4\ud589\ud560 \uc218 \uc788\ub294 \uc720\uc5f0\uc131\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<h2><span><br \/>\n  <strong>\uc608\uc815\ub41c \uc6e8\ube44\ub098\uc5d0\uc11c \uc790\uc138\ud55c \ub0b4\uc6a9\uc744 \uc54c\uc544\ubcf4\uae30<\/strong><br \/>\n<\/span><\/h2>\n<p><a href=\"https:\/\/use.webex.com\/drive-digital-transformation-success\"><br \/>\n  <strong><\/strong> <strong>4\uc6d4 16<\/strong><\/a>\uc77c, \uc6e8\ube44\ub098\uc5d0 \ucc38\uc5ec\ud558\uc5ec \ud074\ub77c\uc6b0\ub4dc \ud1b5\ud654 \ubc0f \ud074\ub77c\uc6b0\ub4dc \uc5f0\ub77d\ucc98 \uc13c\ud130\ub85c \uae30\uc5c5 \ub514\uc9c0\ud138 \ubcc0\ud658 \uc131\uacf5\uc744 \uc7a5\ub824\ud558\ub294 \ubc29\ubc95\uc5d0 \ub300\ud574 \ub17c\uc758\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc5c5\uacc4 \uc804\ubb38\uac00 Phil Edholm\uc744 \ud3ec\ud568\ud558\uc5ec \ub2e4\uc591\ud55c \ubc1c\ud45c\uc790 \ub77c\uc778\uc5c5\uc744 \uc6b4\uc601\ud558\uace0 \uc788\uc73c\uba70, \ud1b5\ud654 \ubc0f \uc5f0\ub77d\ucc98 \uc13c\ud130 \uc11c\ube44\uc2a4\ub97c \ud074\ub77c\uc6b0\ub4dc\ub85c \uc774\ub3d9\ud558\ub294 \ubc29\ubc95 \ubc0f \ubc29\ubc95\uc5d0 \ub300\ud55c \uc2e4\uc81c \uc548\ub0b4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<blockquote>\n<p>\uc6e8\ube44\ub098\uc5d0 \ub4f1\ub85d\ud558\uc5ec \ub179\ud654\uc5d0 \ucc38\uc11d\ud558\uac70\ub098 \uc218\uc2e0\ud569\ub2c8\ub2e4.<br \/>\n<a href=\"https:\/\/use.webex.com\/drive-digital-transformation-success\">Cisco\uc5d0\uc11c \ud074\ub77c\uc6b0\ub4dc \ud1b5\ud654 \ubc0f Contact Center\ub85c \ub514\uc9c0\ud138 \ubcc0\ud658 \uc131\uacf5\uc744 \uc8fc\ub3c4\ud558\ub294 \ubc29\ubc95<\/a><\/p>\n<\/blockquote>\n<hr \/>\n<p><strong>Learn More2020<\/strong>  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/2020-is-calling-cisco-ucm-cloud-momentum-and-benefits\">\uc758 \ud1b5\ud654: Cisco UCM \ud074\ub77c\uc6b0\ub4dc \ubaa8\uba58\ud140 \ubc0f<\/a>  \uc7a5\uc810\uace0\ud589 \ud074\ub77c\uc6b0\ub4dc? Calling  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/join-our-live-webinar-introducing-webex-contact-center-enterprise\">\uc544\ud0a4\ud14d\ucc98\ub97c \uc704\ud574 Cisco Webex Edge\ub85c \uc790\uc2e0\uc758 \uc2dc\uac04\uc744 \ub0b4\uc5b4 \uc0ac\uc6a9 \uac00\ub2a5 Webex Contact Center Enterprise [WEBINAR]<\/a>  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/ciscos-global-contact-center-survey-2020-reveals-cloud-transition-and-customer-experience-business-needs\">Cisco\uc758 \uae00\ub85c\ubc8c Contact Center Survey 2020 Contact Center \uc9c0\ub3c4\uc5d0 \ub300\ud55c \uc0dd\uac01\uc744 \ubc1d\ud788\uae30<\/a><\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud074\ub77c\uc6b0\ub4dc \ud1b5\ud654 \ubc0f  Contact Center \uc194\ub8e8\uc158\uc5d0 \ub300\ud55c \ub4dc\ub77c\uc774\ubc84\uac00 \uc774\ubcf4\ub2e4 \ub354 \uac15\ub825\ud574\uc84c\uc2b5\ub2c8\ub2e4. \ub2e8, \ub300\uaddc\ubaa8 \uae30\uc5c5\ub4e4\uc740 \ud074\ub77c\uc6b0\ub4dc\ub85c \uc774\ub3d9\ud558\uae30\uc5d0\ub294 \ud655\uc5f0\ud55c \ud0c0\uaca9\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub2e4\ud589\ud788 Cisco\ub294 \uae30\uc5c5\uc774 \uc9c0\uae08 \ud65c\ub3d9\ud560 \uc218 \uc788\ub3c4\ub85d \uc194\ub8e8\uc158\uc744 \uc124\uacc4\ud558\uc5ec \uc791\uc740 \ub2e8\uacc4 \ub610\ub294 \ud070 \ud6a8\uacfc\uc758 \ub3c4\ucd9c\uc744 \uc120\ud0dd\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n","protected":false},"author":5505,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1782,8025],"tags":[4493,8825],"class_list":["post-387162","post","type-post","status-publish","format-standard","hentry","category-1782","category-8025","tag-cisco-unified-communications-manager","tag-8825"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ 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