{"id":387327,"date":"2020-03-13T10:28:12","date_gmt":"2020-03-13T17:28:12","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ko\/cisco%eb%8a%94-%ec%9e%ac%ed%83%9d%ea%b7%bc%eb%ac%b4-webex-contact-center-%eb%b9%a0%eb%a5%b8-%eb%b0%b0%ed%8f%ac%eb%a5%bc-%eb%b0%9c%ed%91%9c%ed%95%a9%eb%8b%88%eb%8b%a4\/"},"modified":"2020-03-13T10:28:12","modified_gmt":"2020-03-13T17:28:12","slug":"cisco%eb%8a%94-%ec%9e%ac%ed%83%9d%ea%b7%bc%eb%ac%b4-webex-contact-center-%eb%b9%a0%eb%a5%b8-%eb%b0%b0%ed%8f%ac%eb%a5%bc-%eb%b0%9c%ed%91%9c%ed%95%a9%eb%8b%88%eb%8b%a4","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ko\/%ea%b3%a0%ea%b0%9d-%ea%b2%bd%ed%97%98\/cisco%eb%8a%94-%ec%9e%ac%ed%83%9d%ea%b7%bc%eb%ac%b4-webex-contact-center-%eb%b9%a0%eb%a5%b8-%eb%b0%b0%ed%8f%ac%eb%a5%bc-%eb%b0%9c%ed%91%9c%ed%95%a9%eb%8b%88%eb%8b%a4\/","title":{"rendered":"Cisco\ub294 &#8220;\uc7ac\ud0dd\uadfc\ubb34&#8221; Webex Contact Center \ube60\ub978 \ubc30\ud3ec\ub97c \ubc1c\ud45c\ud569\ub2c8\ub2e4."},"content":{"rendered":"<p>\uc804 \uc138\uacc4\uc758 \ub9ce\uc740 <a href=\"https:\/\/www.webex.com\/webexremotework.html\"> <\/a>\uae30\uc5c5\ub4e4\uc774 \uc5f0\ub77d\ucc98 \uc13c\ud130\uc640 \uac19\uc740 \uc5c5\ubb34 \uc218\ud589\uc5d0 \uc911\uc694\ud55c \uc5c5\ubb34 \uae30\ub2a5\uc744 \uc218\ud589\ud558\uace0 \uc788\ub294 \uc9c1\uc6d0\ub4e4\uc5d0\uac8c \uc7ac\ud0dd\uadfc\ubb34\ub97c \uc694\uad6c\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>Cisco \uace0\uac1d\uc740 \uc800\ud76c <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/index.html\"><\/a> \uac00\uc0c1 \uc5f0\ub77d\ucc98 \uc13c\ud130 \ubc0f \uc6d0\uaca9 \uc5d0\uc774\uc804\ud2b8 \uc194\ub8e8\uc158\uc758 \uc7a5\uc810\uc744 \uc624\ub7ab\ub3d9\uc548 \ud65c\uc6a9\ud574 \uc654\ub2e4. \uc5d0\uc774\uc804\ud2b8 \ubc0f \uac10\ub3c5\uad00\uc774 \uc9d1\uc5d0\uc11c \uc791\uc5c5\ud560 \uc218 \uc788\ub294 \uae30\ub2a5\uc744 \ud655\uc7a5\ud558\ub294 \ubc29\ubc95\uc5d0 \ub300\ud55c \uc870\uc5b8\uc744 \uc704\ud574 \ub9ce\uc740 \uc774\ub4e4\uc774 \uc774 \uc791\uc5c5\uc744 \uc9c4\ud589\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub4e4\uc740 \uace0\uac1d\uc758 \ubb38\uc81c \ubc0f \uc9c8\ubb38\uc5d0 \uc2e0\uc18d\ud558\uac8c \uc751\ub2f5\ud558\ub294 \ub3d9\uc2dc\uc5d0 \ube44\uc988\ub2c8\uc2a4\uc5d0 \ubbf8\uce58\ub294 \uc7a0\uc7ac\uc801\uc778 \uc601\ud5a5\uc5d0 \ub300\ud574 \uc0ac\uc804 \ub300\ube44\ud558\uc5ec \ub300\uc751\ud560 \uc218 \uc788\ub294 \ubc29\ubc95\uc744 \ucc3e\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc77c\ubd80 \uae30\uc5c5\uc740 \uae30\uc874 \uc2dc\uc2a4\ud15c\uc5d0\uc11c \ud1b5\ud654 \ubcfc\ub968\uc744 \uc624\ud504\ub85c\ub4dc\ud558\ub824\uba74 \ucd94\uac00 \uc5f0\ub77d\ucc98 \uc13c\ud130 \uc2dc\uc2a4\ud15c\uc744 \ucd94\uac00\ud574\uc57c \ud569\ub2c8\ub2e4.\u00a0 \ub2e4\ub978 \uae30\uc5c5\ub4e4\uc740 \uc5d0\uc774\uc804\ud2b8\uac00 \uc9d1\uc5d0\uc11c \uc791\uc5c5\ud560 \ub54c VPN\uc774 \ud544\uc694\ud558\uc9c0 \uc54a\uc740 Contact Center \uc194\ub8e8\uc158\uc774 \ud544\uc694\ud569\ub2c8\ub2e4. \ub610\ud55c \uc5f0\ub77d\ucc98 \uc13c\ud130\uac00 \uc5c6\ub294 \uae30\uc5c5\uc740 \uace0\uac1d\uc5d0\uac8c \uae34\uae09\ud55c \uc9c8\ubb38\uc744 \ucc98\ub9ac\ud560 \uc218 \uc788\ub294 &#8220;\uae34\uae09 \ud56b\ub77c\uc778&#8221;\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \ucc3e\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc694\uad6c\ub294 \uae30\uc801\uc73c\ub85c \uc99d\uac00\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h2><span><br \/>\n  <strong>\ud648 Contact Center \uc5d0\uc774\uc804\ud2b8 \ud50c\ub79c\uc5d0\uc11c Cisco\uc758 \uc791\uc5c5<\/strong><br \/>\n<\/span><\/h2>\n<p><a href=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/03\/b29c8f6e-headset1.png\"><br \/>\n  <img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-315547 size-medium\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/03\/b29c8f6e-headset1-300x230.png\" alt=\"Home.png\uc5d0\uc11c \uace0\ud488\uc9c8 \uc624\ub514\uc624\ub97c \uc704\ud55c \uc0c1\uc704 5 \uac00\uc9c0 \ud5e4\ub4dc\uc14b \uae30\ub2a5\" width=\"300\" height=\"230\" \/><br \/>\n<\/a>Cisco\ub294 \ube60\ub974\uac8c <a href=\"https:\/\/help.webex.com\/en-us\/926otw\/Webex-Contact-Center-Quick-Deployment-Solution-COVID-19-Response\"><\/a> \uc870\uc9c1\uc744 \uc2dc\uc791\ud558\uace0 \uc2e4\ud589\ud558\uae30 \uc704\ud55c \ube60\ub978 \ubc30\ud3ec \uc194\ub8e8\uc158\uc744 \ubc1c\ud45c\ud569\ub2c8\ub2e4.\u00a0 5\uc77c\uc758 \uacbd\uc6b0 Webex Contact Center\uc5d0 \ucd5c\ub300 1,000 <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/webex-contact-center\/index.html\">\uac1c\uc758 \ub3d9\uc2dc \uc5d0\uc774\uc804\ud2b8\ub97c \ubc30\uce58\ud558\ub294 \uae30\uc5c5\uc744 \uc704\ud55c \uc548\uc804\ud558\uace0 \ud655\uc7a5 \uac00\ub2a5\ud55c \ub124\uc774\ud2f0\ube0c \ud074\ub77c\uc6b0\ub4dc \uc194\ub8e8\uc158\uc774 \ubc30\ud3ec\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4<\/a>.<\/p>\n<p>\ud574\ub2f9 \uc194\ub8e8\uc158\uc5d0\ub294 \uc5d0\uc774\uc804\ud2b8 \ubc0f \uac10\ub3c5\uad00 \uc18c\ud504\ud2b8\uc6e8\uc5b4, PSTN \ud1b5\ud654\uc6a9 \ub370\uc774\ud130 \ubc0f \uc634\ub2c8 \ucc44\ub110, \ub77c\uc6b0\ud305 \ubc0f \ubcf4\uace0 \uae30\ub2a5\uc758 \uac15\ub825\ud55c \uc9d1\ud569\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4. \uac00\uc0c1 Contact Center\ub97c \uc131\uacf5\uc801\uc73c\ub85c \uc2e4\ud589\ud558\uae30 \uc704\ud574 \ud544\uc694\ud55c \ubaa8\ub4e0 \uae30\ub2a5.<\/p>\n<p>\uc774\ub294 \ud074\ub77c\uc6b0\ub4dc \uc194\ub8e8\uc158\uc774\uae30 \ub54c\ubb38\uc5d0 \uc5d4\ub4dc\ud3ec\uc778\ud2b8 \ub610\ub294 \ubb3c\ub9ac\uc801 \uc704\uce58\uc5d0 \uad00\uacc4\uc5c6\uc774 \uc9d1\uc5d0\uc11c \uc791\uc5c5\ud574\uc57c \ud558\ub294 Contact Center \uc5d0\uc774\uc804\ud2b8\ub97c \uc9c0\uc6d0\ud569\ub2c8\ub2e4.\u00a0 \uc9d1\uc5d0\uc11c \uc791\uc5c5\ud560 \uc5d0\uc774\uc804\ud2b8\ub97c \uc124\uc815\ud558\ub294 \uac83\uc740 \uac04\ub2e8\ud569\ub2c8\ub2e4.\u00a0\u00a0\uc5d0\uc774\uc804\ud2b8\ub294 \uac04\ub2e8\ud788 \uc9c1\uc811 \ub2e4\uc774\uc5bc\ud560 \uc218 \uc788\ub294 \ud648 \ub610\ub294 \uc2a4\ub9c8\ud2b8\ud3f0\uc744 \ud544\uc694\ub85c \ud569\ub2c8\ub2e4. (\ud5e4\ub4dc\uc14b\uc774 \ucd94\uac00\ub41c \uacbd\uc6b0, \ube0c\ub77c\uc6b0\uc800 \ubc0f \uc778\ud130\ub137 \uc5f0\uacb0\uc774 \uac00\ub2a5\ud55c \ucef4\ud4e8\ud130)\u00a0\u00a0VPN \uc5f0\uacb0\uc774 \ud544\uc694\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uace0\uac1d\uc740 \uc644\ubcbd\ud558\uac8c \uc0dd\uc0b0\uc131\uc744 \uc720\uc9c0\ud558\uba70, \uace0\uac1d \ubc0f \ub098\uba38\uc9c0 \uc0ac\uc5c5\uacfc \uc5f0\uacb0\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><strong>\uc800\ud76c \uc194\ub8e8\uc158 <a href=\"https:\/\/www.linkedin.com\/video\/live\/urn:li:ugcPost:6645358328811790336\/\">\uc5d0 \ub300\ud55c \uac04<\/a> \ub7b5\ud55c \uac1c\uc694\ub97c \uc704\ud574 \ub098\uc758 \uc9e7\uc740 \ube44\ub514\uc624\ub97c \ubcf4\uc2ed\uc2dc\uc624.<\/strong><\/p>\n<h2><span><br \/>\n  <strong>\uae30\uc5c5 \ubc0f Cisco Unified \uc5f0\ub77d\ucc98 \uc13c\ud130 \uc704\ud55c \ube60\ub978 \uc124\uc815<\/strong><br \/>\n<\/span><\/h2>\n<p>40% \uc774\uc0c1\uc758 \uace0\uac1d\ub4e4\uc774 \uc624\ub298\ub0a0 \uc5f0\ub77d\ucc98 \uc13c\ud130 \uc790\uc6d0\uc5d0 \ub300\ud574 \uae30\uc874\uc758 \uc5c5\ubb34 \ub0b4 \ud504\ub85c\uadf8\ub7a8\uc744 \uc6b4\uc601\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/unified-contact-center-enterprise\/index.html\">Unified Contact Center Enterprise<\/a> \ubc0f <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/unified-contact-center-express\/index.html\">Unified Contact Center Express<\/a> \uace0\uac1d\uc740 \uc7ac\ud0dd\uadfc\ubb34 \ubc29\uc2dd\uc758 \ucd94\uac00 \ucf5c \uc13c\ud130 \uc9c1\uc6d0\uc744 \ube60\ub974\uac8c \ud655\uc7a5\ud558\uac70\ub098 \ud65c\uc131\ud654\ud558\uc5ec \uc0dd\uc0b0\uc131\uc744 \ud5a5\uc0c1\ud560 \uc218 \uc788\ub294 \ubc29\ubc95\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc124\uc815\uc5d0 \ub300\ud55c \ubaa8\ub4e0 \uc548\ub0b4\ub294 \ud648 \uc194\ub8e8\uc158 \ubc30\ud3ec <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/collateral\/contact-center\/unified-contact-center-express\/white-paper-c11-743571.html\">\uc548\ub0b4\uc11c\uc5d0\uc11c \uc791\uc5c5\uc744 \ucc38\uc870\ud558\uc2ed\uc2dc\uc624<\/a>.<\/p>\n<p>Cisco Webex Contact Center \uc194\ub8e8\uc158\uc5d0 \ub300\ud55c \uc790\uc138\ud55c \ub0b4\uc6a9\uc740 \uac04\ub2e8\ud55c \ubb38\uc11c\ub97c<a href=\"https:\/\/help.webex.com\/en-us\/926otw\/\"> \uc77d\uc5b4 \ubcf4\uc2ed\uc2dc\uc624.<\/a><\/p>\n<p>Cisco Contact Center\uc5d0 \ub300\ud55c \uc790\uc138\ud55c \uc815\ubcf4\ub294 \uc6f9\uc0ac\uc774\ud2b8\ub97c \ubc29\ubb38 <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/index.html\">\ud558\uc2ed\uc2dc\uc624<\/a>.<\/p>\n<p>Cisco Contact Center On-\ud504\ub808\ubbf8\uc2a4 \ud50c\ub7ab\ud3fc\uc5d0\uc11c \uc6d0\uaca9 \uc5d0\uc774\uc804\ud2b8\ub97c \uc124\uc815\ud558\ub294 \ubc29\ubc95\uc5d0 \ub300\ud55c \uc790\uc138\ud55c \ub0b4\uc6a9\uc740 \ud648 <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/collateral\/contact-center\/unified-contact-center-express\/white-paper-c11-743571.html\">\uc194\ub8e8\uc158 \ubc30\ud3ec \uc548\ub0b4\uc11c\uc758 \uc791\uc5c5 \uc548\ub0b4\uc11c \ub97c \ucc38\uc870\ud558\uc2ed\uc2dc\uc624.<\/a><\/p>\n<p><span><br \/>\n  <strong>Webex\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc6d0\uaca9 \uc5c5\ubb34 \uc778\ub825\uc744 \ud65c\uc131\ud654\ud558\ub294 \ubc29\ubc95\uc5d0 \ub300\ud574 \uad81\uae08\ud558\uc138\uc694? <\/strong><br \/>\n<\/span><\/p>\n<p><a href=\"https:\/\/www.raconteur.net\/sponsored\/how-to-enable-a-remote-workforce-using-webex\">\uc601\uad6d \ub354\ud0c0\uc784\uc2a4\uc5d0\uc11c &#8216;Connected Business&#8217;\uc5d0 \uad00\ud55c \uc774 \ud2b9\ubcc4 \ubcf4\uace0\uc11c\ub97c \uc77d\uc73c\uc2ed\uc2dc\uc624. Sri Srinivasan \ub2d8, Cisco \ud611\uc5c5\uc758 \ubd80\uc7a5, \ubd80\uc0ac\uc7a5 \ubc0f Q&#038;A \ube44\uc988\ub2c8\uc2a4\uc5d0 \ub300\ud55c \uc804\ubb38\uac00 \ucd94\uac00 \uc815\ubcf4&#8221;\ub97c Webex Teams, Lorrissa Horton \ub2d8\uacfc \ud568\uaed8 \ud569\ub2c8\ub2e4.\u00a0<\/a><\/p>\n<p><strong>\uc790\uc138\ud55c \ud074\ub77c\uc6b0\ub4dc<\/strong>  <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/cloud-contact-center-solutions\/what-is-a-cloud-contact-center.html\">\uc5f0\ub77d\ucc98 \uc13c\ud130\ub780 \ubb34\uc5c7\uc785\ub2c8\uae4c?<\/a><\/p>\n<p><a href=\"https:\/\/blogs.cisco.com\/collaboration\/a-message-to-our-customers-your-agents-can-work-from-home-with-your-cisco-contact-center-solution\">\uace0\uac1d\uc5d0\uac8c \ubcf4\ub0b8 \uba54\uc2dc\uc9c0: \uc5d0\uc774\uc804\ud2b8\ub294 Cisco Contact Center \uc194\ub8e8\uc158\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc7ac\ud0dd\uadfc\ubb34\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4<\/a>  <a href=\"https:\/\/blog.webex.com\/ko\/%ed%99%94%ec%83%81-%ed%9a%8c%ec%9d%98\/cisco-webex-%ec%9d%b4-%ec%a0%84%eb%a1%80-%ec%97%86%eb%8a%94-%ec%8b%9c%ea%b0%84-%eb%8f%99%ec%95%88-%ea%b3%a0%ea%b0%9d-%ec%a7%80%ec%9b%90\/\">Cisco Webex \uc804\ub840 \uc5c6\ub294<\/a>  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/cisco-contact-center-portfolio-enhancements-revolutionize-customer-and-agent-experiences\">\uc2dc\uac04 \ub3d9\uc548 \uace0\uac1d \uc9c0\uc6d0Cisco Contact Center \ud3ec\ud2b8\ud3f4\ub9ac\uc624: \uace0\uac1d \ubc0f \uc5d0\uc774\uc804\ud2b8 \ud658\uacbd\uc5d0 \ub300\ud574 \ud601\uc2e0\uc801\uc778<\/a><\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cisco\ub294 5\uc77c\ub9cc\uc5d0 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 Webex Contact Center\ub97c \ud1b5\ud574 \uc870\uc9c1\uc744 \uc2dc\uc791\ud558\uace0 \uc2e4\ud589\ud558\uae30 \uc704\ud574 \ube60\ub978 \ubc30\ud3ec \ubc0f \uc720\uc5f0\ud55c \uc6a9\uc5b4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.  <\/p>\n","protected":false},"author":5480,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1782,8025],"tags":[4278,8174],"class_list":["post-387327","post","type-post","status-publish","format-standard","hentry","category-1782","category-8025","tag-contact-center-as-a-service","tag-8174"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cisco\ub294 &quot;\uc7ac\ud0dd\uadfc\ubb34&quot; Webex Contact Center \ube60\ub978 \ubc30\ud3ec\ub97c \ubc1c\ud45c\ud569\ub2c8\ub2e4. | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/customer-experience\/cisco-announces-work-from-home-webex-contact-center-quick-deployment\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cisco\ub294 &quot;\uc7ac\ud0dd\uadfc\ubb34&quot; Webex Contact Center \ube60\ub978 \ubc30\ud3ec\ub97c \ubc1c\ud45c\ud569\ub2c8\ub2e4. | Webex Blog\" \/>\n<meta property=\"og:description\" content=\"Cisco\ub294 5\uc77c\ub9cc\uc5d0 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 Webex Contact Center\ub97c \ud1b5\ud574 \uc870\uc9c1\uc744 \uc2dc\uc791\ud558\uace0 \uc2e4\ud589\ud558\uae30 \uc704\ud574 \ube60\ub978 \ubc30\ud3ec \ubc0f \uc720\uc5f0\ud55c \uc6a9\uc5b4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.webex.com\/customer-experience\/cisco-announces-work-from-home-webex-contact-center-quick-deployment\/\" \/>\n<meta property=\"og:site_name\" content=\"Webex Blog\" \/>\n<meta property=\"article:published_time\" content=\"2020-03-13T17:28:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/03\/b29c8f6e-headset1-300x230.png\" \/>\n<meta name=\"author\" content=\"Omar Tawakol\" \/>\n<meta name=\"twitter:label1\" content=\"\uae00\uc4f4\uc774\" \/>\n\t<meta name=\"twitter:data1\" content=\"Omar Tawakol\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/customer-experience\\\/cisco-announces-work-from-home-webex-contact-center-quick-deployment\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/customer-experience\\\/cisco-announces-work-from-home-webex-contact-center-quick-deployment\\\/\"},\"author\":{\"name\":\"Omar Tawakol\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/#\\\/schema\\\/person\\\/68c83c0017430ff9b74b899e8245aa00\"},\"headline\":\"Cisco\ub294 &#8220;\uc7ac\ud0dd\uadfc\ubb34&#8221; 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