{"id":387353,"date":"2020-02-13T11:31:59","date_gmt":"2020-02-13T19:31:59","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ko\/%ec%8b%a4%ec%88%98%eb%a1%9c-%ec%9d%b8%ed%95%9c-%ea%b3%a0%ea%b0%9d-%ec%84%b1%ea%b3%b5-%ea%b4%80%eb%a6%ac%ec%9e%90-webex-%ed%98%91%ec%97%85%ec%9d%84-%ed%86%b5%ed%95%b4-%eb%82%b4-%ec%83%9d%eb%aa%85\/"},"modified":"2020-02-13T11:31:59","modified_gmt":"2020-02-13T19:31:59","slug":"%ec%8b%a4%ec%88%98%eb%a1%9c-%ec%9d%b8%ed%95%9c-%ea%b3%a0%ea%b0%9d-%ec%84%b1%ea%b3%b5-%ea%b4%80%eb%a6%ac%ec%9e%90-webex-%ed%98%91%ec%97%85%ec%9d%84-%ed%86%b5%ed%95%b4-%eb%82%b4-%ec%83%9d%eb%aa%85","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ko\/%ed%98%91%ec%97%85\/%ed%99%94%ec%83%81-%ed%9a%8c%ec%9d%98\/%ec%8b%a4%ec%88%98%eb%a1%9c-%ec%9d%b8%ed%95%9c-%ea%b3%a0%ea%b0%9d-%ec%84%b1%ea%b3%b5-%ea%b4%80%eb%a6%ac%ec%9e%90-webex-%ed%98%91%ec%97%85%ec%9d%84-%ed%86%b5%ed%95%b4-%eb%82%b4-%ec%83%9d%eb%aa%85\/","title":{"rendered":"\uc2e4\uc218\ub85c \uc778\ud55c \uace0\uac1d \uc131\uacf5 \uad00\ub9ac\uc790: Webex \ud611\uc5c5\uc744 \ud1b5\ud574 \ub0b4 \uc0dd\uba85\uc744 \ucc44\ud0dd\ud558\uace0 \uc131\uacf5"},"content":{"rendered":"<p><em>\uace0\uac1d <a href=\"https:\/\/blogs.cisco.com\/tag\/customer-success-blog-series\">\uc131\uacf5<\/a> \ube14\ub85c\uadf8 \uc2dc\ub9ac\uc988\ub294 \uace0\uac1d \uc131\uacf5 \uad00\ub9ac\uc790(CSM) \ubc0f \uace0\uac1d\uc758 \uc131\uacf5 \uc0ac\ub840\ub97c \ud558\uc774\ub77c\uc774\ud2b8\ud569\ub2c8\ub2e4. Cisco\uc758 \ud611\uc5c5 \uae30\uc220\ub85c \uc870\uc9c1\uc5d0 \uae0d\uc815\uc801\uc778 \uc601\ud5a5\uc744 \ubbf8\uce58\uace0, \uc2e4\uc81c \ube44\uc988\ub2c8\uc2a4 \ubb38\uc81c\ub97c \ud574\uacb0, \uace0\uac1d\uc758 \uacb0\uacfc\ubb3c\uc5d0 \uc5b4\ub5a4 \uc601\ud5a5\uc744 \uc904 \uc218 \uc788\ub294\uc9c0 \uc54c\uc544\ubcf4 \uc788\uc2b5\ub2c8\ub2e4.<\/em><\/p>\n<hr \/>\n<h2><span><br \/>\n  <strong>\uace0\uac1d\uc758 \uc131\uacf5\uc744 \uc704\ud574 \ucc44\ud0dd\uc744 \uc7a5\uc778\ud558\ub294 \uc911<\/strong><br \/>\n<\/span><\/h2>\n<p>&#8220;\uc544\uc774\uac00 \uc131\uc7a5\ud560 \ub54c \ud560 \uc218 \uc788\ub294 \uc791\uc5c5\uc758 \ub300\ubd80\ubd84\uc744 \uc544\uc9c1 \uc874\uc7ac\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4.&#8221; \ub77c\ub294 \uad11\uace0\uac00 \ub4e4\ub9ac\uc9c0 \uc54a\uc558\uc2b5\ub2c8\ub2e4. \uc774\uac83\uc740 \uae30\uc220 \ubc1c\uc804\uc758 \uc2e4\uc81c \uc18d\ub3c4\uc785\ub2c8\ub2e4.\u00a0\uc5b4\ub824\uc11c\ubd80\ud130 Cisco\uc758 \uc77c\uc6d0\uc774 \ub420 \uc218 \uc788\ub294 \uc77c\uc5d0 \ub300\ud574 \uc5b4\ub5bb\uac8c \uace0\uac1d \uc131\uacf5 \uad00\ub9ac\uc790 \uc54c\uace0 \uc2f6\uc9c0\ub9cc, \uc9c0\uae08 \uc774 \uc791\uc5c5\uc744 \ub108\ubb34 \uc88b\uc544\ud569\ub2c8\ub2e4. \ub2e4\uc2dc \ub418\ub3cc\uc544\uac00\uace0 \uc2f6\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4!<\/p>\n<h2><span><br \/>\n  <strong><br \/>\n    <a href=\"https:\/\/alln-extcloud-storage.cisco.com\/blogs\/1\/2020\/02\/The-Accidental-Customer-Success-Manager-My-Life-Driving-Adoptoin-and-Success-with-Webex-Collaboration-scaled.jpg\"><br \/>\n      <img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-311890\" src=\"https:\/\/alln-extcloud-storage.cisco.com\/blogs\/1\/2020\/02\/The-Accidental-Customer-Success-Manager-My-Life-Driving-Adoptoin-and-Success-with-Webex-Collaboration-576x1024.jpg\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" srcset=\"https:\/\/alln-extcloud-storage.cisco.com\/blogs\/1\/2020\/02\/The-Accidental-Customer-Success-Manager-My-Life-Driving-Adoptoin-and-Success-with-Webex-Collaboration-169x300.jpg 169w, https:\/\/alln-extcloud-storage.cisco.com\/blogs\/1\/2020\/02\/The-Accidental-Customer-Success-Manager-My-Life-Driving-Adoptoin-and-Success-with-Webex-Collaboration-576x1024.jpg 576w\" alt=\"\uc0dd\uba85\uacfc \ud568\uaed8 \ud55c \uace0\uac1d \uc131\uacf5 \uad00\ub9ac\uc790. \ucd5c\uc815\uc608 \ud788\uc5b4\ub85c \uc55e\uc5d0 \uc11c \uc788\ub294 \uc190\" width=\"400\" height=\"711\" \/><br \/>\n    <\/a>\ub0b4 \ub4dc\ub9bc \uc791\uc5c5<\/strong><br \/>\n<\/span><\/h2>\n<p>\uccab \ubc88\uc9f8\ub294: CSM(cSM)\uc5d0\uac8c \uace0\uac1d \uc131\uacf5 \uad00\ub9ac\uc790 \uc54c\uace0 \uc788\uc2b5\ub2c8\uae4c? \uc77c\ubd80 \uc0ac\uc6a9\uc790\ub4e4\uc740 \uace0\uac1d \uc11c\ube44\uc2a4\uc5d0 \ub300\ud55c \uc0c8\ub85c\uc6b4 \ub2e8\uc5b4\uc77c \uc218\ub3c4 \uc788\uc9c0\ub9cc, \ub0b4 \uc5ed\ud560\uc740 \uadf8 \uc774\uc0c1\uc785\ub2c8\ub2e4.\u00a0CSM\uc740 \uace0\uac1d\uacfc \uc9c0\uc18d\uc801\uc73c\ub85c \uc804\ub7b5\uc801 \ucc38\uc5ec\ub97c \ud558\uc5ec \uace0\uac1d\uc774 \uc7a0\uc7ac \uace0\uac1d\uc5d0\uac8c \ub3c4\ub2ec\ud560 \uc218 \uc788\ub3c4\ub85d \ub3c4\uc640\uc8fc\ub294 \uad00\uacc4\ub97c \uad6c\ucd95\ud558\ub294 \uad00\uacc4 \ube4c\ub354\uc785\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uace0\uac1d\uc774 \ubc29\uae08 \uad6c\uc785\ud55c \ud611\uc5c5 \uc194\ub8e8\uc158\uc744 \uc644\uc804\ud788 \uc218\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uace0, \uace0\uac1d\uc758 \uc8fc\uae30 \uc804\ubc18\uc5d0 \uac78\uccd0 \ud56d\uc0c1 \ubaa8\ub2c8\ud130\ud558\uace0 \uc870\uc5b8\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h2><span><br \/>\n  <strong>\uc591\ud638\ud55c \uc591\ud638\ud55c \uace0\uac1d \uc131\uacf5 \uad00\ub9ac\uc790<\/strong><br \/>\n<\/span><\/h2>\n<p>CSM\uc774 \ub2e4\uc218 \uc218\ud37c\ud788\uc5b4\ub85c\uc778 \uac83 \uac19\uc2b5\ub2c8\ub2e4. CSM\uc740 \uace0\uac1d\uc758 \ub370\uc774\ud130\ub97c \uae30\ubc18\uc73c\ub85c \uace0\uac1d\uc758 \uc870\uc5b8\uc744 \ubaa8\ub450 \ucda9\uc871\ud574\uc57c \ud558\uba70, \uace0\uac1d\uc758 \uc870\uc5b8\uc744 \ud544\uc694\ub85c \ud558\ub294 \uc218\uace0\ub97c \ub2a5\uac00\ud558\ub294 \uacf5\uac10\ub300\uac00 \ud544\uc694\ud55c \uc0ac\ub78c\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \u00a0\uc774 \uc5ed\ud560\uc758 \ubc38\ub7f0\uc2a4\ub97c \ucc3e\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uac00\ub054 \uc870\uc6a9\ud55c \ud65c\ub3d9\uc778 \uace0\uac1d\uc758 \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud558\uace0 \uc788\uc73c\uba70, \ub610\ub294 A-\uac8c\uc784 \ub098\uac10 \ubaa8\ub4dc\uc5d0 \uc788\ub294 \uacbd\uc6b0, \uc0ac\uc6a9\uc790\uc640 \uc5f0\uacb0\ud558\uace0 \uad00\uacc4\uc790\uc640 \uc791\uc5c5\ud558\uc5ec \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uae30 \uc704\ud574 \uc791\uc5c5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h2><span><br \/>\n  <strong>Cisco\uc5d0\uc11c Cisco\uc758 \uace0\uac1d \uc131\uacf5 \uad00\ub9ac\uc790 \uc758\ubbf8\ub294 \ubb34\uc5c7\uc785\ub2c8\uae4c? <\/strong><br \/>\n<\/span><\/h2>\n<p>\ub098\uc758 \uc77c\uc0c1\uc5d0\uc11c \ud558\ub8e8\ub97c \uac78\uc5b4 \ubcfc\uac8c\uc694. \ud558\ub8e8 \uc911 \ud55c \uac00\uc9c0 \ubaa9\ud45c\ub97c \uc5fc\ub450\uc5d0 \ub450\ub294 \uac83\uc774 \uc788\uc2b5\ub2c8\ub2e4. Webex\ub85c \uace0\uac1d\uc758 \uc5c5\ubb34\ub97c \ud55c \ub2e8\uacc4 \uc218\uc900\uc73c\ub85c \uc9c4\ud589\ud560 \uc218 \uc788\ub294 \uc788\uc2b5\ub2c8\uae4c?<\/p>\n<p><span><br \/>\n  <strong>\uc624\uc804 7\uc2dc:<\/strong><br \/>\n<\/span> \ub0b4 \uc2a4\ub9c8\ud2b8\ud3f0\uc5d0\uc11c <a href=\"https:\/\/ebooks.cisco.com\/story\/webexmeetingsmobileapp\"><\/a> \uba54\uc2dc\uc9c0\ub97c \ud655\uc778\ud558\uace0 Webex Teams \ubcf4\ub0b4\uace0, \uc624\ub298 \ub9cc\ub098\uac8c \ub420 \ubbf8\ud305\uc744 \uc704\ud574 \uc0ac\uc18c\ud55c \uc900\ube44\ub97c \ud569\ub2c8\ub2e4. (\uc5b4\ub514\uc5d0\uc11c\ub4e0 \uc5c5\ubb34\uc77c\uc744 \uc2dc\uc791\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.)<\/p>\n<p><span><br \/>\n  <strong>\uc624\uc804 9\uc2dc:<\/strong> <\/span>\uc0ac\ubb34\uc2e4\uc5d0 \ub3c4\ucc29\ud558\uace0 \ud30c\ud2b8\ub108\uc640 \ubbf8\uc548\ud569\ub2c8\ub2e4. \uc0ac\ubb34\uc2e4\uc5d0 \uc788\ub294 <a href=\"https:\/\/community.cisco.com\/kxiwq67737\/attachments\/kxiwq67737\/5791-discussions-other-collab-subjects\/171064\/1\/Webex%20DX%20Book.pdf\">\uc2a4\ud398\uc774\uc2a4\uc5d0\uc11c \uc0ac\uc6a9\ud560 \uc218 \uc788\ub294 DX80<\/a>  <a href=\"https:\/\/projectworkplace.cisco.com\/#\/en-us\/scenario\/focus\/0\/0\"><\/a> \uc911 \ud55c \ub300\uc5d0 \uc5f0\uacb0\ud569\ub2c8\ub2e4. \uc601\uc0c1\uc744 \ud1b5\ud574 \uc5bc\uad74\uc744 \ub9c8\uc8fc\ud558\uace0 \ub300\ud654\ud558\uae30 \ub54c\ubb38\uc5d0 \uc5f0\ub77d\ucc98\uc5d0\uac8c \ud544\uc694\ud55c \uc815\ubcf4\ub97c \uc120\uba85\ud558\uac8c \uadf8\ub824 \ubcfc \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc800\ud76c\ub294 \uace0\uac1d\uc5d0\uac8c \ucd5c\uace0\uc758 \ud604\ub300\uc2dd \ud658\uacbd\uc744 \uc704\ud574 \uae30\uc220\uc801\uc73c\ub85c \uc124\uc815\ud560 \uc218 \uc788\ub294 \ubc29\ubc95\uc744 <a href=\"https:\/\/ebooks.cisco.com\/story\/controlhubessentials\">\uacc4\ud68d\ud558\uae30 \uc704\ud574 \ud568\uaed8 \uc791\uc5c5\ud569\ub2c8\ub2e4<\/a>.<\/p>\n<p><span><br \/>\n  <strong>\uc624\uc804 10\uc2dc:<\/strong><br \/>\n<\/span> \uace0\uac1d\uacfc\uc758 \uba54\uc2dc\uc9c0\ub97c \ud655\uc778\ud558\uc5ec \uace0\uac1d\uc758 \uc694\uad6c\ub97c \ud574\uacb0\ud558\uae30 \uc704\ud574 \uc9c0\uc6d0\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\ub294 \ub370 \uc2dc\uac04\uc744 \ud560 \uc18c\ube44\ud569\ub2c8\ub2e4.<\/p>\n<p><span><br \/>\n  <strong>\uc624\uc804 11:<\/strong> <\/span>\uc0c8\ub85c\uc6b4 \uace0\uac1d\uc758 \uc694\uad6c\uc5d0 \ub300\ud574 \uc6d0\ud65c\ud55c \ub17c\uc758\ub97c \ud560 \uc218 \uc788\ub3c4\ub85d \uc601\uc5c5 \uad00\ub828\uc790 \uc911\uc758 \ud55c \uba85\uc5d0\uac8c \uc774 \uc0ac\ud56d\uc744 \uc911\uc810\uc801\uc73c\ub85c \ub17c\uc758\ud569\ub2c8\ub2e4. \uc138\uc77c\uc988 \uc804\ubb38\uac00\ub294 \uace0\uac1d\uc758 \uc694\uad6c\ub97c \ubc14\ub85c \ud30c\uc545\ud558\uace0 \uc774 \ub0b4\uc6a9\uc744 \uacf5\uc720\ud558\uc5ec \uc5b4\ub5a4 \uac83\uc774 \uac00\uc7a5 \uc801\ud569\ud55c\uc9c0 \uc798 \uc54c \uc218 \uc788\ub3c4\ub85d \ud55c\ub2e4. \uc800\ud76c\ub294 \ubaa8\ub4e0 \ud6c4\uc18d\uc870\uce58 \ub2e8\uacc4\ub97c \uacf5\uc720\ub41c Webex Teams \uc2a4\ud398\uc774\uc2a4\uc5d0 \uac8c\uc2dc\ud558\uc5ec \uacc4\uc18d \uc5f0\uacb0\ud569\ub2c8\ub2e4.<\/p>\n<p><span><br \/>\n  <strong>\uc815\uc624:<\/strong><br \/>\n<\/span> \ud558\ub8e8 \uc911 \ub0b4\uac00 \uc990\uaca8\ucc3e\ub294 \uc2dc\uac04 \uc911 \ud558\ub098\ub294 \ub0b4 \uba58\ud2b8\uc640 \ud568\uaed8 \ub530\ub77c\uac00\uace0 \uc788\ub294 \uac83\uc785\ub2c8\ub2e4. \ucd5c\uadfc \uadf8\ub294 \uc0c8\ub85c\uc6b4 \uace0\uac1d\uc744 \ucd94\uac00\ud558\uc5ec \uace0\uac1d\uc774 \ud544\uc694\ub85c \ud558\ub294 \uc811\uadfc \ubc29\uc2dd\uc5d0 \ub530\ub77c \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc81c \uc5c5\ubb34\uc5d0\ub294 \ub3d9\ub8cc\ub85c\ubd80\ud130 \ud559\uc2b5\ud558\uace0 \uac15\uc758\ud558\ub294 \uac83\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4. \uc774\ub294 \ub0b4\uac00 \uc131\uc7a5\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\ub294 \uac83 \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n<p><span><br \/>\n  <strong>\uc624\ud6c4 1\uc2dc:<\/strong><br \/>\n<\/span> \uc810\uc2ec \uc2dc\uac04\uc5d0 \ub300\ud55c \uc2dc\uac04!<\/p>\n<p><span><br \/>\n  <strong>\uc624\ud6c4 2\uc2dc:<\/strong><br \/>\n<\/span> \uace0\uac1d \ubbf8\ud305\uc744 \uc704\ud55c \uc2dc\uac04. \ud504\ub85c\uc81d\ud2b8 \uad00\ub9ac\uc790\uac00 \ud504\ub791\uc2a4\uc5d0\uc11c \uc9c4\ud589\ud558\uace0 \uc788\ub294 \ud300\uc758 \uc9c4\ud589\uc0c1\uc744 \ubcf4\ub2e4 \uc27d\uac8c \ubcfc \uc218 \uc788\ub294 \ubc29\ubc95\uc744 \ucc3e\uace0 \uc788\uc5c8\ub2e4\ub294 \uc810\uc5d0 \uacf5\uc720\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ubaa8\ub4e0 \uc758\uc81c\uc5d0 \ub300\ud55c \uc815\ubcf4\uc785\ub2c8\ub2e4. \ub9e4\uc6b0 \uae30 \uc88b\uc740 \uc77c\uc785\ub2c8\ub2e4. \ub2e4\ub978 \uace0\uac1d\uc758 \uc720\uc0ac\ud55c \uc131\uacf5\uacfc \ud568\uaed8 \uc9c4\ud589\ud55c \ub2e8\uacc4\ub97c \uacf5\uc720\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4! Webex \ucc44\ud0dd \uc548\ub0b4\uc11c \ubc0f \ud234\ud0a4\ud2b8\uc640 \uac19\uc774, \uace0\uac1d \ud2b9\uc815 \ud6c4\uc18d \ub3c4\uad6c\ub97c \ud1b5\ud574 \ud504\ub85c\uc81d\ud2b8 \uad00\ub9ac\uc790\uac00 Webex\uc5d0\uc11c \uc791\uc5c5\ud560 \uc218 \uc788\ub294 \ubc29\ubc95\uc744 \uc124\uba85\ud558\uae30 \uc2dc\uc791\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<blockquote>\n<p><strong>\uace0\uac1d\uacfc\uc758 \ub0b4 \ud070 \ubaa9\ud45c\ub294 \ud56d\uc0c1 \uc774\ub807\uac8c: <em>Cisco Webex \ud611\uc5c5 \uc194\ub8e8\uc158\uc744 \ud6a8\uacfc\uc801\uc73c\ub85c \uc0ac\uc6a9\ud558\uc5ec \uc791\uc5c5\uc758 \uc0dd\uc0dd\uc744 \ubcf4\ub2e4 \uc27d\uac8c\ud558\uace0 \uae0d\uc815\uc801\uc778<\/em><\/strong><strong>    <em><\/em><\/strong>   <strong> <em> \uc601\ud5a5\uc744 \ubbf8\uce58\uae30 \ub54c\ubb38\uc5d0 \uadc0\ud558\uc758 \uc791\uc5c5 \uc0dd\uc0dd\ud55c \uade0\ud615\uc744 \uacfc\uac10\ud558\uac8c \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\ub294 \ubc29\ubc95\uc740 \ubb34\uc5c7\uc785\ub2c8\uae4c?<\/em><br \/>\n<\/strong><\/p>\n<\/blockquote>\n<p><span><br \/>\n  <strong>\uc624\ud6c4 4\uc2dc:<\/strong><br \/>\n<\/span> <a href=\"https:\/\/help.webex.com\/landing\/onlineclasses\/upcomingClass\/Webex-Teams\">Webex Meetings \uc2dc\uc791<\/a> \uc5d0 \uad00\ud55c \uc815\ubcf4\ub97c \ub3c5\uc77c\uc5b4\ub85c \uc0ac\uc6a9\ud560 \uc628\ub77c\uc778 Webex Meetings \uc900\ube44\ud558\uace0 Webex Teams. \uac00\ub054 \uc0c8\ub85c\uc6b4 \uae30\ub2a5 \ub610\ub294 \uc0ac\uc6a9\uc790 \uc694\ub839 \ub4f1 \uc0c8\ub85c\uc6b4 \uae30\ub2a5\uc5d0 \uc561\uc138\uc2a4\ud558\uace0 \uc2f6\uc740 \uace0\uac1d\uacfc \uc774 \uc2e4\uc2dc\uac04 \uc138\uc158\uc744 \ud638\uc2a4\ud2b8\ud569\ub2c8\ub2e4.<\/p>\n<p><span><br \/>\n  <strong>5.30 pm<\/strong> <\/span>: \uc9d1\uc5d0 \ub3cc\uc544\uc640\uc11c \uc624\ud6c4\ub97c \uc990\uae38 \uc218 \uc788\ub294 \uc2dc\uac04\uc785\ub2c8\ub2e4.<\/p>\n<p><span><br \/>\n  <strong>\uc624\ud6c4 9\uc2dc:<\/strong> <\/span>\uc800\ub294 \uc9c0\uae08 \uc628\ub77c\uc778\uc778 Webex Teams \uac04\ub2e8\ud55c \ud655\uc778\uc744 \ud569\ub2c8\ub2e4. \uac04\ud639 \ub2a6\uac8c \ub300\ud654\ub97c \ub098\ub204\uc9c0\ub9cc, \ubbf8\uad6d, \ud638\uc8fc, \uc554\uc2a4\ud14c\ub974\ub2f4\uc5d0 \uc788\ub294 \ub204\uad70\uac00\uc640\uc758 \uc2e4\uc2dc\uac04 \ucc44\ud305\ubcf4\ub2e4 \ub354 \uc88b\uc740 \uac74 \uc5c6\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\u00a0<\/p>\n<h2><span><br \/>\n  <strong>\ud559\uc2b5 \ubc0f \uacf5\uc720 \ub0b4 \uc5c5\ubb34\uc5d0 \ub300\ud55c \uc5f4\uc815\uc744 \uc720\uc9c0<\/strong><br \/>\n<\/span><\/h2>\n<p>CSM\uc758 \ub9e4\uc77c\uc740 \ub2e4\ub985\ub2c8\ub2e4. \ub0b4 \ub0a0\uc740 \uc800\uc5d0\uac8c \ub2e4\uc591\ud55c \uace0\uac1d\uc73c\ub85c\ubd80\ud130 \ub2e4\uc591\ud55c \uacbd\ud5d8\uc744 \ud1b5\ud574 \ud559\uc2b5\ud558\uace0 \uacbd\ud5d8\uc744 \ud1b5\ud574 \uc870\uc5b8\ud560 \uc218 \uc788\ub294 \uae30\ud68c\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uace0\uac1d\uc758 \uc131\uacf5\uc740 \uc81c \uc5bc\uad74\uc5d0 \uc6c3\uc74c\uc744 \uc548\uae30\uac8c \ud558\ub294 \uac83\uc785\ub2c8\ub2e4. \ub0b4\uac00 \ub9cc\ub4dc\ub294 \ubaa8\ub4e0 \uc131\uacf5 \uc0ac\ub840\ub97c \ud1b5\ud574 \uc6b0\ub9ac\ub294 \uc131\uacf5\uc5d0 \ub3c4\ub2ec\ud558\uae30 \uc704\ud574 \ud568\uaed8 \uc791\uc5c5\ud558\uba70, \uc790\uc138\ud55c \ub0b4\uc6a9\uc744 \uc54c\uc544\ubcf4\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ub0b4 \uace0\uac1d\uc778 Technofy\uc758 \uc131\uacf5\uc5d0 \ub300\ud55c \uc2a4\ud1a0\ub9ac\ub97c \ud655\uc778\ud574\ubcf4\uc544\uc694. Cisco <a href=\"https:\/\/upshotstories.com\/stories\/how-cisco-connected-technofy-s-dispersed-team-and-cut-down-travel-by-50\">\uc640 \ud611\uc5c5 \uae30\uc220\uc744 \ucc44\ud0dd\ud558\uba74 Technofy\ub294 \ubd84\uc0b0\ub41c \ud300\uc744 \uc5f0\uacb0\ud558\uace0 \ucd9c\uc7a5\ube44\ub97c 50%\uae4c\uc9c0 \uc904\uc785\ub2c8\ub2e4.<\/a><\/p>\n<p>\uc774 \uc791\uc5c5\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc800\ub294 \ub0b4 \ub4dc\ub9bc \uc791\uc5c5 \uc911\uc785\ub2c8\ub2e4. \uace0\uac1d\uc740 \uc644\uc804\ud55c \ud611\uc5c5 \uc7a0\uc7ac\ub825\uc744 \ub2ec\uc131\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc81c \ub4dc\ub9bc \uc791\uc5c5\uc774 \uc5b4\ub5a4 \ub4dc\ub9bc\uc73c\ub85c \ubcc0\uacbd\ub420 \uc218 \uc788\ub294\uac00?\ub77c\ub294 \uc9c8\ubb38\uc5d0 \ub300\ud55c \ub2e4\ub978 \ub2f5\ubcc0\uc774 \uc788\uc744 \uc218 \uc788\uc744 \uac83\uc785\ub2c8\ub2e4. &#8220;\uc131\uc7a5\ud560 \ub54c \ubb34\uc5c7\uc744 \uc6d0\ud558\ub290\ub0d0?&#8221;\ub97c \uc120\ud0dd\ud574 \ubcf4\uc544\ub3c4 \ub420 \uac83\uc785\ub2c8\ub2e4. Cisco\uc5d0\uc11c \uace0\uac1d \uc131\uacf5 \uad00\ub9ac\uc790 \uc9c8\ubb38\uc774 \uc788\uc2b5\ub2c8\uae4c? \uc758\uacac\uc744 \uc790\uc720\ub86d\uac8c \uc694\uccad\ud574 \ubcf4\uc138\uc694!<\/p>\n<blockquote>\n<p><em><br \/>\n  <strong>\uc800\ud76c \ud300\uc5d0 \ucc38\uc5ec\ud558\uace0 \ud568\uaed8 \uc791\uc5c5\ud558\uae30\ub97c \uc6d0\ud560 \uacbd\uc6b0, \uc5ec\uae30\uc5d0\uc11c \uc801\uc6a9\ud560 <a href=\"https:\/\/jobs.cisco.com\/jobs\/SearchJobs\/Customer%20success%20manager?3_109_3=%5B%22210738%22%5D\">\uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/a><\/strong><br \/>\n<\/em><\/p>\n<\/blockquote>\n<p>\u00a0<\/p>\n<hr \/>\n<p><strong>\uc790\uc138\ud55c \ub0b4\uc6a9\uc744<\/strong>  <a href=\"https:\/\/blogs.cisco.com\/tag\/customer-success-blog-series\">\ud074\ub9ad\ud558\uc5ec<\/a>  <a href=\"https:\/\/blogs.cisco.com\/customerexperience\/how-one-cx-engineer-is-making-a-difference\">\uc2dc\ub9ac\uc988\uc5d0 \uc788\ub294 \ubaa8\ub4e0 \uace0\uac1d \uc131\uacf5 \ube14\ub85c\uadf8\uc5d0 \uc5f0\uacb0\ud558\uc2ed\uc2dc\uc624.I &#8220;\ub0b4 \uc5f4\uae30 \ubc1c\uacac: &#8220;\ud55c CX \uc5d4\uc9c0\ub2c8\uc5b4\uac00<\/a>  <a href=\"https:\/\/blogs.cisco.com\/partner\/customer-experience-partner-insights?dtid=osscdc000283\">\uc5b4\ub5bb\uac8c \ucc28\uc774\uc810\uc744 \ub9cc\ub4dc\ub294 \uac83 \uac19\uc740\uc0ac\ud68c\uc801 \uccb4\ud5d8 \ud30c\ud2b8\ub108 \uc778\uc0ac<\/a>  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/whats-your-webex-dream?dtid=osscdc000283\">\uc774\ud2b8\uac00 Webex \ub4dc\ub9bc\uc785\ub2c8\uae4c? Webex \ucc44\ud0dd\uc744 \uc8fc\ub3c4\ud558\ub294 \uc0c1\uc704 \ucd94\uac00 \uc815\ubcf4<\/a><\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\uace0\uac1d\ub4e4\uc774 \ud568\uaed8 \uc77c\ud558\ub294 \uace0\uac1d \uc131\uacf5 \uad00\ub9ac\uc790 \ubcf8\uaca9\uc801\uc778 \ud611\uc5c5\uc758 \uac00\ub2a5\uc131\uc744 \ub2ec\uc131\ud560 \uc218 \uc788\ub3c4\ub85d \ub3c4\uc640 \ub3d5\uc2b5\ub2c8\ub2e4.<\/p>\n","protected":false},"author":5495,"featured_media":387354,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[8025,1499],"tags":[12046,8031,8175,12049,12047,12050,12045,12044,12048,12051],"class_list":["post-387353","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-8025","category-1499","tag-customersuccessblogseries-ko","tag-cisco-","tag-8175","tag-12049","tag-12047","tag-12050","tag-12045","tag-12044","tag-12048","tag-12051"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\uc2e4\uc218\ub85c \uc778\ud55c \uace0\uac1d \uc131\uacf5 \uad00\ub9ac\uc790: Webex \ud611\uc5c5\uc744 \ud1b5\ud574 \ub0b4 \uc0dd\uba85\uc744 \ucc44\ud0dd\ud558\uace0 \uc131\uacf5 | Webex Blog<\/title>\n<meta name=\"robots\" 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