{"id":387936,"date":"2019-07-17T16:32:41","date_gmt":"2019-07-17T23:32:41","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ko\/%ec%9d%b8%ed%85%94%eb%a6%ac%ec%a0%84%ed%8a%b8-contact-center%ec%9a%a9-ar-%ea%b7%b8%eb%9d%bc%eb%a7%88%ec%9d%98-%ea%b8%80%eb%a1%9c%eb%b8%8c%ec%97%90%ec%84%9c-cisco%eb%8a%94-%eb%a6%ac%eb%8d%94%eb%a1%9c\/"},"modified":"2019-07-17T16:32:41","modified_gmt":"2019-07-17T23:32:41","slug":"%ec%9d%b8%ed%85%94%eb%a6%ac%ec%a0%84%ed%8a%b8-contact-center%ec%9a%a9-ar-%ea%b7%b8%eb%9d%bc%eb%a7%88%ec%9d%98-%ea%b8%80%eb%a1%9c%eb%b8%8c%ec%97%90%ec%84%9c-cisco%eb%8a%94-%eb%a6%ac%eb%8d%94%eb%a1%9c","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ko\/%ea%b3%a0%ea%b0%9d-%ea%b2%bd%ed%97%98\/%ec%9d%b8%ed%85%94%eb%a6%ac%ec%a0%84%ed%8a%b8-contact-center%ec%9a%a9-ar-%ea%b7%b8%eb%9d%bc%eb%a7%88%ec%9d%98-%ea%b8%80%eb%a1%9c%eb%b8%8c%ec%97%90%ec%84%9c-cisco%eb%8a%94-%eb%a6%ac%eb%8d%94%eb%a1%9c\/","title":{"rendered":"\uc778\ud154\ub9ac\uc804\ud2b8 Contact Center\uc6a9 Ar \uadf8\ub77c\ub9c8\uc758 \uae00\ub85c\ube0c\uc5d0\uc11c Cisco\ub294 \ub9ac\ub354\ub85c \uc2dd\ubcc4\ub429\ub2c8\ub2e4."},"content":{"rendered":"

\uba87 \uc8fc \uc804\uc5d0 Cisco Live\uc5d0\uc11c \uc800\ub294 \uc5f0\ub77d\ucc98 \uc13c\ud130 \ud3ec\ud2b8\ud3f4\ub9ac\uc624\uc758 \ube44\uc804 \ubc0f \uc81c\ud488 \ud601\uc2e0 \uc804\ub7b5\uc744 \uacf5\uc720\ud558\ub294 \ub9ce\uc740 \uace0\uac1d, \ud30c\ud2b8\ub108 \ubc0f <\/a> \ub3d9\ub8cc\ub4e4\uacfc \ubcf4\ub0b4\ub294 \uc2dc\uac04\uc744 \ucd95\uc18c\ud588\uc2b5\ub2c8\ub2e4. \ub2f9\uc0ac \ud3ec\ud2b8\ud3f4\ub9ac\uc624\uac00 \uacc4\uc18d \ubc1c\uc804\ud560 \uac83\uc774\uae30\uc5d0 \ub530\ub77c \uadc0\ud558\uc758 \ud53c\ub4dc\ubc31\uc740 \uae30\ub300\uc640 \uae30\ub300\uc5d0 \ub9e4\uc6b0 \uae0d\uc815\uc801\uc774\uc5c8\ub2e4.<\/p>\n

\ucd5c\uadfc \ub2f9\uc0ac\uc758 \ud3ec\ud2b8\ud3f4\ub9ac\uc624\uc640 \uc804\ub7b5\uc774 \uc804\uc138\uacc4\uc801\uc73c\ub85c \uc778\uc815\ubc1b\uace0 \uc788\ub294 \uc5c5\uacc4 \ubd84\uc11d\uac00\uc778 Ar \uba54\ub9ac\uce58\uc758 \uac80\uc99d\uc774 \uae30\ub300\ub429\ub2c8\ub2e4. \uc778\ud154\ub9ac \uc804\ud2b8 \uc5f0\ub77d\ucc98 \uc13c\ud130\uc6a9 2019 Ar intelligent Contact Center<\/a>\uc5d0\uc11c Cisco\ub294 \uc778\ud154\ub9ac\uc804\ud2b8 \uc5f0\ub77d\ucc98 \uc13c\ud130\uc758 \uc120\ub450 \uae30\uc5c5\uc73c\ub85c \uc778\uc815\ubc1b\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n

\ud6cc\ub96d\ud55c \ube44\uc804\uc744 \uac00\uc9c0\ub294 \uac83\uc774\uaca0\uc9c0\ub9cc, \uc2e4\ud589\uacfc \uc2e4\ud589\uc5d0 \ub300\ud55c \ube44\uc804\uc744 \ubcc0\ud658\ud558\ub294 \uac83\uc740 \uace0\uac1d\uc5d0\uac8c \uac00\uce58\ub97c \uac00\uc838\ub2e4 \uc8fc\ub294 \uac83\uc785\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc778\uc2dd\uc740 \uc800\ud76c\uc758 \uc804\ub7b5\uc774 \uc5bc\ub9c8\ub098 \uc644\uc131\uc801\uc77c \uc218 \uc788\uc73c\uba70, \uc131\ub2a5\uc774 \uc5bc\ub9c8\ub098 \uac15\ub825\ud55c\uc9c0 \uc2dc\uc7a5\uc5d0\uc11c\uc758 \ud574\ub2f9 \uc804\ub7b5\uc744 \uc5bc\ub9c8\ub098 \ucda9\uc871\ud558\uace0 \uc788\ub294\uac00\ub97c \ubc18\uc601\ud569\ub2c8\ub2e4.<\/p>\n

Aradvisor Research\ub294 \ub3c5\ub9bd\uc801\uc778 \ub9ac\uc11c\uce58 \ubc0f \uc790\ubb38 \ud68c\uc0ac\ub85c, 12\ub144 \ub3d9\uc548 \ube44\uc988\ub2c8\uc2a4\uc640 IT \uacbd\uc601\uc9c4\uc774 \ubcf4\ub2e4 \uc790\uc138\ud55c \uc815\ubcf4\uc758 \uae30\uc220 \ubc0f \uc804\ub7b5 \uacb0\uc815\uc744 \ub0b4\ub9b4 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud574 \uc654\ub2e4. Ar \ubc29\uc1a1 \ub9ac\uc11c\uce58 \uae00\ub85c\ube0c\ub294 \ud06c\uae30 \ubc0f \uc2dc\uc7a5 \uc810\uc720\uc728\uc744 \ub118\uc5b4\uc120 \uc2dc\uc7a5 \ud3c9\uac00 \ub3c4\uad6c\ub85c, \uc81c\uacf5 \uc5c5\uccb4\uc758 \uc644\uc804\ud55c \uae30\ub2a5\uc744 \ud3c9\uac00\ud558\ub294 \ub370 \ube44\uad50 \uc694\uc18c\ub85c \uc0ac\uc6a9\ud569\ub2c8\ub2e4.<\/p>\n

\"Cisco\ub294

Copyright \u00a9 2019 Ar \ud574\ub2f9 \ub9ac\uc11c\uce58 Inc. \ubc0f\/\ub610\ub294 \uad00\ub828 \uc81c\ud734. All rights reserved. Ar \ud2b9\ud5c8 \ub9ac\uc11c\uce58 \ubc0f Ar needs Research Globe\ub294 Ar needs Research Inc.<\/p><\/div>\n

\u00a0<\/p>\n

Ar\uc120 \ubd84\uc11d\uc5d0\uc11c \ube0c\ub79c\ub4dc \uc778\uc9c0\ub3c4, \uc81c\ud488 \uc804\ub7b5, \uc2dc\uc7a5 \uc774\ud574, \uad00\ub9ac \ud300, \ub9c8\ucf00\ud305, \uc81c\ud488 \ub85c\ub4dc\ub9f5, \uace0\uac1d\uc758 \uc694\uad6c\uc5d0 \ub300\ud55c \uc774\ud574, \ud3ec\ud2b8\ud3f4\ub9ac\uc624\uc758 \uc644\uc804\uc131, \uc2e4\ud589 \ub4f1 \ud575\uc2ec\uc801\uc778 \uc601\uc5ed\uc744 \ud3c9\uac00\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

Ar\uc21c\uc11c\uc758 \ud3c9\uac00\ub294 \uc804\ud1b5\uc801\uc778 \ud504\ub808\ubbf8\uc2a4 \uae30\ubc18 \uc194\ub8e8\uc158\uc5d0\uc11c \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 AI \uae30\ubc18 \uc81c\uc548\uc73c\ub85c \uc804\ud658\ud558\ub294 \uc911\uc774\ub2e4. \uc774 \uae30\ub2a5\uc740 \ud574\ub2f9 \uc8fc\uc694 \uc601\uc5ed\uc5d0\uc11c \ud2b9\ubcc4\ud55c \uc758\ubbf8\ub97c \ub4e4\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

Ar \uadf8\ub77c\ubbf8\uc2a4 \ub9ac\uc11c\uce58 \uc8fc\ub3c4 \ubd84\uc11d\uac00 Jim Lundy\uac00 \uc791\uc131\ud55c \ubcf4\uace0\uc11c\uc5d0 \ub530\ub974\uba74: “Cisco\ub294 \ud604\uc7ac \uace0\uac1d\uc744 \uc704\ud574 \uc9c0\uc18d\uc801\uc73c\ub85c \ud504\ub808\ubbf8\uc2a4 \uc81c\ud488\uc5d0 \ud22c\uc790\ud558\uace0, Collaboration Flex \ub77c\uc774\uc13c\uc2f1 \ud504\ub85c\uadf8\ub7a8 \ubc0f \ud504\ub808\ubbf8\uc2a4 \uace0\uac1d\uc774 \uc18c\ube44\ud560 \uc218 \uc788\ub294 \uace0\uae09 \ud074\ub77c\uc6b0\ub4dc \uc11c\ube44\uc2a4\uac00 \ud3ec\ud568\ub41c \ud074\ub77c\uc6b0\ub4dc\ub85c\uc758 \uacbd\ub85c\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.”\ub77c\uace0 \ud569\ub2c8\ub2e4.<\/p>\n

\ub9ac\ub354\uc2ed\uc758 \uc8fc\uc694 \uc774\uc720\ub294 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n

Cisco BrandCisco<\/strong> \ub294 \ub300\uaddc\ubaa8 \uae30\uc5c5 \uc5f0\ub77d\ucc98 \uc13c\ud130 \ubc30\ud3ec\ub97c \uc704\ud574 \ub300\uaddc\ubaa8\ub85c \uc2e4\ud589\ud560 \uc218 \uc788\ub294 \ub2a5\ub825 \ubc0f \uae30\uc5c5 IT \uc694\uad6c\uc5d0 \ub300\ud55c \uce5c\uc219\ud55c \uc810\uc73c\ub85c \uc54c\ub824\uc838 \uc788\uc2b5\ub2c8\ub2e4. \uc800\ud76c \ube0c\ub79c\ub4dc\ub294 \uc804\uc138\uacc4\uc801\uc73c\ub85c \ud601\uc2e0, \uad11\ubc94\uc704\ud55c R&D, \uc624\ud508 \ud50c\ub7ab\ud3fc, \ub514\uc9c0\ud138 \ubcc0\ud658, \uc791\uc5c5\uc758 \ubbf8\ub798\ub97c \uc170\uc774\ud551\ud558\ub294 \uac83\uc73c\ub85c \uc54c\ub824\uc838 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

Contact Center Market Share \ub9ac\ub354<\/strong> \uc2ed \uc9c0\ub09c 20\ub144 \ub3d9\uc548 \ub2f9\uc0ac\ub294 \uad11\ubc94\uc704\ud55c \ud30c\ud2b8\ub108 \ub124\ud2b8\uc6cc\ud06c\ub97c \ud1b5\ud574 \uc804 \uc138\uacc4 \uc120\ub450\uc758 Contact Center \uae30\uc220\uc744 \uc804\ub2ec\ud558\uace0 \ubcf4\ub2e4 \ub098\uc740 \uace0\uac1d \ud658\uacbd\uc744 \uc81c\uacf5\ud588\uc2b5\ub2c8\ub2e4. 36,000\uc5ec \uac1c\uc758 \ub2e4\ub978 \uae30\uc5c5\uc5d0\uc11c 300\ub9cc \uba85 \uc774\uc0c1\uc758 \uc5d0\uc774\uc804\ud2b8\uac00 \uc788\ub294 \uacbd\uc6b0, \uc774\ub97c \ud1b5\ud574 \uc5f0\ub77d\ucc98 \uc13c\ud130(\ubd81\ubbf8 \uc9c0\uc5ed \ubc88\ud638 1\uc704, \uc804 \uc138\uacc4 2\uc704)\ub97c \uc2dc\uc7a5 \uc810\uc720\uc728\uc744 \uae30\ub85d\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

AIOne<\/strong> <\/a> \uc774 \uc81c\ud488 \uc804\ub7b5\uc758 \ud1a0\ub300 \uc911\uc810\uc740 \uc774\ubc88 \ud574\uc5d0 \uc120\ubcf4\uc778 \uc778\uc9c0 \uc5f0\ub77d\ucc98 \uc13c\ud130 \uac1c\uc120\uc810\uc758 \uc99d\uba85\uc5d0 \ub530\ub77c \uc9c0\uc18d\uc801\uc73c\ub85c \ud601\uc2e0\ud558\ub294 \uac83\uc785\ub2c8\ub2e4. \uc774 \uc608\uc81c\uc758 \uc608\ub294 Google Contact Center AI\uc5d0\uc11c \uc804\uc6d0\uc744 \uacf5\uae09\ud558\ub294 \uc778\ud154\ub9ac\uc804\ud2b8 \uc5d0\uc774\uc804\ud2b8\uc778 Cisco Answers<\/a> \uc785\ub2c8\ub2e4. Cisco \ub2f5\ubcc0\uc740 \uc2e4\uc2dc\uac04\uc73c\ub85c \uace0\uac1d \ub300\ud654\ub97c \uccad\ucde8\ud558\uace0, \uc9c0\ub2a5\uc801\uc778 \uc81c\uc548 \uc0ac\ud56d \ubc0f \uae30\ud0c0 \uad00\ub828 \ub370\uc774\ud130\ub97c \uc5d0\uc774\uc804\ud2b8\uac00 \uace0\uac1d\uacfc \uad50\ub958\ud558\ub294 \ub3d9\uc548 \uc0ac\uc804\uc801\uc73c\ub85c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

\uc720\uc5f0\ud55c \ud074\ub77c\uc6b0\ub4dc, \ud504\ub808\ubbf8\uc2a4 \ubc0f \ud558\uc774\ube0c\ub9ac\ub4dc \ubc30\ud3ec \uc635\uc158<\/strong> \ub0b4\uc5d0\uc11c “\ud074\ub77c\uc6b0\ub4dc\ub9cc\uc774 \uc544\ub2cc \ud074\ub77c\uc6b0\ub4dc” \uc811\uadfc\uc740 \ub2f9\uc0ac\uc758 \ube44\uc988\ub2c8\uc2a4\ub97c \ubc1c\uc804\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. \ubaa8\ub4e0 \uc0ac\ub78c\uc740 \ub9ce\uc740 CAPEX \ube44\uc6a9\uc744 \ucd5c\uc18c\ud654\ud558\uace0 \ud074\ub77c\uc6b0\ub4dc\uc5d0\uc11c \ud65c\uc131\ud654\ud55c \ud601\uc2e0\uc801\uc778 \uae30\ub2a5\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \uc804\ub2ec\ud558\ub294 \ud61c\ud0dd\uc744 \uc6d0\ud569\ub2c8\ub2e4. \ub2f9\uc0ac \uace0\uac1d\uc740 \ucd5c\uace0\uc758 \uc6b0\uc704\ub97c \uc810\ud558\uace0 \uc2f6\uc744 \ub54c, \ud22c\uc790\ub97c \ubcf4\ud638\ud558\uace0 \uc628-\ud504\ub808\ubbf8\uc2a4 \uc778\ud504\ub77c\uc5d0 \uc81c\uacf5\ub41c \ubcf4\uc548 \ubc0f \uc548\uc815\uc131\uc758 \ud5a5\uc0c1\uc744 \uc6d0\ud558\ub294 \uac83\uc785\ub2c8\ub2e4. Cisco\ub294 \uc774 \uc804\ud658\uc744 \ud604\uc2e4\ud654\ud560 \uc218 \uc788\ub294 \uc804\ub7b5 \ubc0f \ud558\uc774\ube0c\ub9ac\ub4dc \ud074\ub77c\uc6b0\ub4dc \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

\uc885\ub2e8 \ub3d9\uc548 \uc554\ud638\ud654 <\/strong><\/b> Cisco\ub294 \uae30\uc5c5 \ubcf4\uc548\uc5d0 \ub300\ud574 \uc5c5\uacc4 \uc120\ub450\uc758 \ud3c9\ud310\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc800\ud76c\ub294 \uadc0\ud558\uc758 \uc5f0\ub77d\ucc98 \uc13c\ud130\ub97c \ubcf4\ub2e4 \uc548\uc804\ud558\uac8c \ub9cc\ub4e4\uae30 \uc704\ud574 \uc9c0\uc18d\uc801\uc73c\ub85c \ud22c\uc790\ud558\uace0 \uc788\uc73c\uba70, \uc774\ub97c \ud1b5\ud574 \uace0\uac1d \ubc0f \ud68c\uc0ac \uc815\ubcf4\ub294 \uc644\uc804\ud788 \ubcf4\ud638\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc804\ubc18\uc801\uc778 Unified Communications \ubc0f \ud611\uc5c5 \uae30\ub2a5<\/strong> \uc5f0\uacb0 \uc13c\ud130, \ud611\uc5c5, \ud1b5\ud654, <\/a> \ubcf4\uc548, \ub124\ud2b8\uc6cc\ud0b9 \ubc0f \uc7a5\uce58 \ub4f1 \ud1b5\uc2e0\uc758 \ubaa8\ub4e0 \uc601\uc5ed\uc5d0 \ub300\ud55c \uad11\ubc94\uc704\ud55c \ud1b5\ud569 \ud3ec\ud2b8\ud3f4\ub9ac\uc624\ub97c \uc6b4\uc601\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ud575\uc2ec \uae30\ub2a5\uc758 \ud1b5\ud569\uc744 \ud1b5\ud574 \uc5c4\uccad\ub09c \uc0dd\uc0b0\uc131 \uc774\uc810\uacfc \uaddc\ubaa8\uc758 \uacbd\uc81c\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc608\ub294 \uc5d0\uc774\uc804\ud2b8 \ud658\uacbd\uc744 Webex Teams \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ud558\uc5ec \uc5d0\uc774\uc804\ud2b8\uac00 Contact Center\ub97c \ub118\uc5b4 \ud2b9\uc815 \ubb38\uc81c \uc804\ubb38\uac00\uc5d0\uac8c \uc9c1\uac10\uc801\uc73c\ub85c \uc561\uc138\uc2a4\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\uc5ec \uace0\uac1d\uc5d0\uac8c \ub354\uc6b1 \ud5a5\uc0c1 \ubc0f \ubcf4\ub2e4 \ube60\ub978 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\uac8c \ud569\ub2c8\ub2e4.<\/p>\n

\uc790\uc138\ud55c \ub0b4\uc6a9\uc740 \uc778\ud154\ub9ac\uc804 \ud2b8 Contact Center<\/a> \uc6a9 2019 Ar\uc5ed \uae00\ub85c\ube0c \ubcf4\uace0\uc11c\ub97c \uc77d\uc5b4\ubcf4\uc2ed\uc2dc\uc624.<\/p>\n

Cisco, 2\ub144 \uc5f0\uc18d\uc73c\ub85c Unified Communications \ubc0f Collaboration for Ar \uc804 \uc138\uacc4 \uc120\ub450 \uae30\uc5c5\uc73c\ub85c \uc120\ud0dd<\/a><\/p><\/blockquote>\n

\u00a0<\/p>\n


\n \uc5c5\ub370\uc774\ud2b8: Cisco, 2\ub144 \uc5f0\uc18d “\uc778\ud154\ub9ac\uc804\ud2b8 Contact Center\uc6a9 Ar \uc804 \uc138\uacc4 \uc120\ub450 \uae30\uc5c5\uc73c\ub85c \uc120\ud0dd” (2020)<\/strong> <\/a> Artive Research \uace0\uc9c0 \uc0ac\ud56d: Aragon Research\ub294 \uc5f0\uad6c \ubc1c\ud589\ubb3c\uc5d0 \uba85\uc2dc\ub41c \uacf5\uae09\uc5c5\uccb4\ub098 \ud574\ub2f9 \uc81c\ud488 \ub610\ub294 \uc11c\ube44\uc2a4\ub97c \ubcf4\uc99d\ud558\uc9c0 \uc54a\uc73c\uba70 \uc0ac\uc6a9\uc790\uc5d0\uac8c \ub4f1\uae09\uc774 \uac00\uc7a5 \ub192\uc740 \uacf5\uae09\uc5c5\uccb4\ub97c \uc120\ud0dd\ud558\ub3c4\ub85d \uad8c\uc7a5\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. Aragon Research \ubc1c\ud589\ubb3c\uc740 Aragon Research and Advisory Services \uc870\uc9c1\uc758 \uc758\uacac\uc73c\ub85c \uad6c\uc131\ub418\uba70 \uc0ac\uc2e4 \uc9c4\uc220\ub85c \ud574\uc11d\ub418\uc5b4\uc11c\ub294 \uc548\ub429\ub2c8\ub2e4. Aragon Research\ub294 \uc5b4\ub5a0\ud55c \uc885\ub958\uc758 \ubcf4\uc99d \uc5c6\uc774 \uc5f0\uad6c \ubc1c\ud589\ubb3c\uacfc \uadf8 \uc548\uc5d0 \ud3ec\ud568\ub41c \uc815\ubcf4\ub97c \u201c\uc788\ub294 \uadf8\ub300\ub85c\u201d \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/em>
\n<\/sub><\/p>\n

\n

\ub354\uc6b1 \uc790\uc138\ud55c<\/strong> Cisco\uc758 \ucd5c\uc2e0 \ud601\uc2e0\uc5d0 \ub300\ud574 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\uace0,\uc5f0\ub77d\ucc98 \uc13c\ud130<\/a> \uc5d0 \ub300\ud55c \ube44\uc988\ub2c8\uc2a4 \uacb0\uacfc \ud5a5\uc0c1See\uc758 \ub2e4\ub978 Cisco\ub294 Ar \uc9c0\ub2a5<\/a> \uc801\uc778 \ub9ac\ub354\uc774\uc790 \uadc0\ud558\uc758 Contact Center “In the zone”\uc5d0 \uc704\uce58\ud569\ub2c8\uae4c?<\/a><\/p>\n

Webex Contact Center Enterprise \uc18c\uac1c [Webinar]<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

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