{"id":392836,"date":"2022-03-29T08:14:04","date_gmt":"2022-03-29T15:14:04","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ko\/%eb%94%94%ec%a7%80%ed%84%b8-%eb%a9%94%ec%8b%9c%ec%a7%95-%ec%97%ac%ec%a0%95%ec%9d%84-%ec%8b%9c%ec%9e%91%ed%95%98%ea%b8%b0-%ec%9c%84%ed%95%9c-%ec%84%b8-%ea%b0%80%ec%a7%80-%ea%b3%a0%eb%a0%a4-%ec%82%ac\/"},"modified":"2022-03-29T08:14:04","modified_gmt":"2022-03-29T15:14:04","slug":"%eb%94%94%ec%a7%80%ed%84%b8-%eb%a9%94%ec%8b%9c%ec%a7%95-%ec%97%ac%ec%a0%95%ec%9d%84-%ec%8b%9c%ec%9e%91%ed%95%98%ea%b8%b0-%ec%9c%84%ed%95%9c-%ec%84%b8-%ea%b0%80%ec%a7%80-%ea%b3%a0%eb%a0%a4-%ec%82%ac","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ko\/customer-stories\/%eb%94%94%ec%a7%80%ed%84%b8-%eb%a9%94%ec%8b%9c%ec%a7%95-%ec%97%ac%ec%a0%95%ec%9d%84-%ec%8b%9c%ec%9e%91%ed%95%98%ea%b8%b0-%ec%9c%84%ed%95%9c-%ec%84%b8-%ea%b0%80%ec%a7%80-%ea%b3%a0%eb%a0%a4-%ec%82%ac\/","title":{"rendered":"\ub514\uc9c0\ud138 \uba54\uc2dc\uc9d5 \uc5ec\uc815\uc744 \uc2dc\uc791\ud558\uae30 \uc704\ud55c \uc138 \uac00\uc9c0 \uace0\ub824 \uc0ac\ud56d"},"content":{"rendered":"

\uace0\uac1d\uc740 \ub9e4\uc77c \uc0ac\uc6a9\ud558\ub294 \ucc44\ub110\uc744 \ud1b5\ud574 \uae30\uc5c5\uacfc \uc18c\ud1b5\ud558\uae30\ub97c \uc6d0\ud569\ub2c8\ub2e4. \uace0\uac1d\ub4e4\uc740 \uc810\uc810 \ub354 \uba54\uc2dc\uc9d5 \uc6b0\uc120 \ubc29\uc2dd\uc744 \uc0ac\uc6a9\ud558\uace0 \uc788\uc73c\uba70, \uae30\uc5c5\uc740 \uacbd\uc7c1\uc774 \uce58\uc5f4\ud55c \uace0\uac1d \uacbd\ud5d8(CX) \ubd84\uc57c\uc5d0\uc11c \uc55e\uc11c\uac00\uc57c \ud569\ub2c8\ub2e4. \ub2e4\uc591\ud558\uace0 \ud3ed\ub113\uc740 \ub514\uc9c0\ud138 \ucc44\ub110\uc774 \uc81c\uacf5\ub418\ub294 \uc9c0\uae08, \uae30\uc5c5\ub4e4\uc740 \uc801\ud569\ud55c \ucc44\ub110\uc744 \ud1b5\ud574 \uace0\uac1d\uc5d0\uac8c \ud48d\ubd80\ud558\uace0 \uc6d0\ud65c\ud55c \uc18c\ud1b5\uc774 \uc774\ub8e8\uc5b4\uc9c0\ub294 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud574\uc57c \ud558\ub294 \uc555\ubc15\uc744 \ubc1b\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\ub514\uc9c0\ud138 \uba54\uc2dc\uc9d5 \ubd84\uc57c\uc5d0\uc11c 10\ub144\uc774 \ub118\ub294 \uacbd\ub825\uc744 \uac16\ucd98 Future Digital Messaging\uc758 \ucd1d\uad04 Ramy Riad<\/a>\ub294 \uc5d4\ub4dc \ud22c \uc5d4\ub4dc \uace0\uac1d \uc5ec\uc815\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \ub514\uc9c0\ud138 \ucc44\ub110 \uc0ac\uc6a9\uc744 \uc2dc\uc791\ud558\uac70\ub098 \uac1c\uc120\ud558\ub824\ub294 \uae30\uc5c5\uc744 \uc704\ud55c \uc138 \uac00\uc9c0 \uc8fc\uc694 \uace0\ub824 \uc0ac\ud56d\uc744 \uc18c\uac1c\ud569\ub2c8\ub2e4.<\/p>\n

1. \uace0\uac1d\uc774 \uc120\ud638\ud558\ub294 \ucc44\ub110 \uc120\ud0dd<\/strong><\/h2>\n

\uace0\uac1d\ub4e4\uc740 \uce5c\uad6c, \uac00\uc871\uacfc \uc774\uc57c\uae30\ud558\ub4ef \uc27d\uace0 \ube60\ub974\uac8c \uae30\uc5c5\uacfc \uc18c\ud1b5\ud558\uae30\ub97c \uc6d0\ud569\ub2c8\ub2e4. \uc774\uc81c \ub9c9 \ub514\uc9c0\ud138 \ucc44\ub110\uc744 \uc2dc\uc791\ud558\uac70\ub098 \ub300\uccb4 \ub514\uc9c0\ud138 \ucc44\ub110\uc744 \uace0\ub824\ud558\uace0 \uc788\ub294 \uae30\uc5c5\uc758 \uacbd\uc6b0 \uc624\ub298\ub0a0 \uc0ac\uc6a9 \uac00\ub2a5\ud55c \ucc44\ub110\uc774 \ub108\ubb34 \ub9ce\uc544 \ud63c\ub780\uc2a4\ub7ec\uc6b8 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\uc120, \uace0\uac1d\uc758 \uc120\ud638\ub3c4\uc5d0 \ub530\ub77c \uc62c\ubc14\ub978 \ucc44\ub110\uc744 \ud30c\uc545\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \uace0\uac1d \ub370\uc774\ud130\ub97c \uc218\uc9d1\ud558\uace0 \ud3c9\uac00\ud558\uc5ec \uace0\uac1d\uc774 \uc120\ud638\ud558\ub294 \ucc44\ub110\uacfc \uadf8 \uc774\uc720\ub97c \ud30c\uc545\ud558\uace0, \ucc44\ub110 \uc120\ud638\ub3c4\uac00 \uc5ec\ub7ec \uc9c0\uc5ed \ub610\ub294 \uc5ec\ub7ec \uace0\uac1d \uc138\uadf8\uba3c\ud2b8 \uac04\uc5d0 \uc5b4\ub5bb\uac8c \ub2e4\ub978\uc9c0 \uc774\ud574\ud568\uc73c\ub85c\uc368 \ucc44\ub110 \uacb0\uc815\uc744 \uc9c0\uc6d0\ud558\ub294 \ub370 \ud544\uc694\ud55c \uc815\ubcf4\ub97c \uc5bb\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc131\uacf5\uc744 \uc704\ud55c \uae30\uc900\uc740 \uace0\uac1d\uc774 \ud574\ub2f9 \ucc44\ub110\uc744 \ud1b5\ud574 \uc18c\ud1b5\ud560 \uc8fc\uc694 \ud65c\uc6a9 \uc0ac\ub840\ub97c \ud30c\uc545\ud558\ub294 \uac83\uc785\ub2c8\ub2e4. \uc778\uc99d \uc694\uccad\uc5d0\ub294 SMS<\/a>\uac00 \uac00\uc7a5 \uc801\ud569\ud560 \uc218 \uc788\uc9c0\ub9cc, \uace0\uac1d\uc774 \ud3b8\ub9ac\ud558\uac8c \uc751\ub2f5\ud560 \uc218 \uc788\ub294 \uace0\uac1d \uc11c\ube44\uc2a4\uc5d0\ub294 WhatsApp<\/a>, Apple Messages for Business<\/a>, Google\u2019s Business Messages<\/a>\uc640 \uac19\uc740 \ub514\uc9c0\ud138 \ucc44\ub110\uc774 \uc801\ud569\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ubc18\uba74 RCS(Rich Communication Services)<\/a>\ub294 \uc0ac\uc804 \uc608\ubc29\uc801\uc778 \uc54c\ub9bc\uacfc \ub9c8\ucf00\ud305 \uad00\ub828 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc5d0 \uc801\ud569\ud55c \uba54\uc2dc\uc9d5 \ucc44\ub110\uc785\ub2c8\ub2e4.<\/p>\n

\ube44\uc988\ub2c8\uc2a4\uc5d0 \ub300\ud55c \ub2e4\uc591\ud55c \uc694\uad6c\uc0ac\ud56d\uc744 \uac00\uc7a5 \ud6a8\uacfc\uc801\uc73c\ub85c \ucda9\uc871\ud558\ub294 \ucc44\ub110\uc744 \uc120\ud0dd\ud558\uc138\uc694. \uc18c\uaddc\ubaa8\ub85c \uc2dc\uc791\ud55c \ub2e4\uc74c \uace0\uac1d \ucc38\uc5ec\uc640 \uad00\ub828 \uce21\uc815\ud56d\ubaa9\uc744 \ubc14\ud0d5\uc73c\ub85c \ud655\uc7a5\ud558\uc138\uc694. \uace0\uac1d\uc774 \uc6d0\ud558\ub294 \uacbd\uc6b0 \uc774\ub7ec\ud55c \ucc44\ub110\uc5d0\uc11c \uc2e4\uc81c \uc5d0\uc774\uc804\ud2b8\uc640 \uc18c\ud1b5\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \uc790\ub3d9\ud654\ub41c \ucc57\ubd07\uc5d0\uc11c Webex Contact Center<\/a>\uc640 \uac19\uc740 \uc2e4\uc81c \uc5d0\uc774\uc804\ud2b8\ub85c \uc6d0\ud65c\ud558\uac8c \uc804\ub2ec\ud558\uc5ec \ub300\ud654\uc758 \ud750\ub984\uc744 \uc720\uc9c0\ud568\uc73c\ub85c\uc368 \uace0\uac1d\uc5d0\uac8c \uc6d0\ud65c\ud558\uace0 \ub9de\ucda4\ud654\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\"\"<\/p>\n

\u00a0<\/p>\n

2. \ube44\uc6a9 \uc218\uc775 \ud3c9\uac00<\/strong><\/h2>\n

\ub514\uc9c0\ud138 \uba54\uc2dc\uc9d5 \ucc44\ub110\uc774 \uc9c4\ud654\ud558\uba74\uc11c, \uc774\ub7ec\ud55c \ucc44\ub110\uc5d0\uc11c \uc0ac\uc6a9\ud558\ub294 \uac00\uaca9 \ucc45\uc815 \ubaa8\ub378\ub3c4 \ubcc0\ud654\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. 160\uc790\ub85c \uad6c\uc131\ub41c \uba54\uc2dc\uc9c0 1\uac74\ub2f9 \uace0\uc815 \uc694\uae08\uc774 \ubd80\uacfc\ub418\ub294 SMS\uc640\ub294 \ub2ec\ub9ac, WhatsApp\uacfc \uac19\uc740 \ub514\uc9c0\ud138 \ucc44\ub110\uc740 \uac00\uaca9 \ucc45\uc815 \ubaa8\ub378\uc5d0 \ub300\ud55c \uc811\uadfc \ubc29\uc2dd\uc774 \ub2e4\ub985\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \ud604\uc7ac Google\uc758 Business Message\ub294 \uae30\uc5c5\uc5d0 \uc9c1\uc811 \uc694\uae08\uc744 \ubd80\uacfc\ud558\uc9c0 \uc54a\uace0, \ud30c\ud2b8\ub108\uc0ac\ub97c \ud1b5\ud574 \ucc44\ub110\uc5d0 \uc5f0\uacb0\ud574\uc57c \ud558\ub294 \uacbd\uc6b0 \uc774 \uc11c\ube44\uc2a4\uc5d0 \ub300\ud55c \uc694\uae08\uc744 \ubd80\uacfc\ud569\ub2c8\ub2e4. \ubc18\uba74 RCS\uc758 \uacbd\uc6b0 SMS\uc640 \uc720\uc0ac\ud558\uac8c \uac1c\ubcc4 \uba54\uc2dc\uc9c0\uc5d0 \ub300\ud574 \uc694\uae08\uc774 \ubd80\uacfc\ub429\ub2c8\ub2e4.<\/p>\n

\uac00\uaca9 \ucc45\uc815\uc774 \ub354\uc6b1 \ubcf5\uc7a1\ud574\uc9c0\ub294 \uc774\uc720\ub294, \uc9c0\uc5ed \ub610\ub294 \uc0ac\uc6a9\ub7c9\uacfc \uac19\uc774 \uac00\uaca9\uc5d0 \uc601\ud5a5\uc744 \uc8fc\ub294 \uc694\uc778\uc774 \ub2e4\uc591\ud558\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \ud604\uc7ac RCS\ub294 \uc601\uad6d\uc744 \uc81c\uc678\ud55c \ub300\ubd80\ubd84\uc758 \uc2dc\uc7a5\uc5d0\uc11c \ubb34\ub8cc\ub85c \uc81c\uacf5\ub429\ub2c8\ub2e4. WhatsApp\uc740 24\uc2dc\uac04 \ub3d9\uc548 \ub300\ud654 \uc0c1\ud0dc\uac00 \uc720\uc9c0\ub418\ub294 \ub300\ud654 \uae30\ubc18 \uac00\uaca9 \ucc45\uc815 \ubaa8\ub378\ub85c \uc804\ud658\ud588\uc2b5\ub2c8\ub2e4. \uace0\uac1d\uc774 \uc120\ud0dd\ud558\uba74 \uae30\uc5c5\uc740 24\uc2dc\uac04 \ub0b4\uc5d0 \ub300\ud654\ub97c \uc2dc\uc791\ud558\uace0 \ub300\ud654\ub2f9 \uc694\uae08\uc744 \uc9c0\ubd88\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uac00\uaca9 \ucc45\uc815 \ubaa8\ub378\uc740 \uac01\uae30 \ub2e4\ub974\uc9c0\ub9cc, \uae30\uc5c5\uc740 \ub514\uc9c0\ud138 \ucc44\ub110\uc744 \ud1b5\ud574 \ube44\uc6a9\uc744 \uc808\uac10\ud558\uba74\uc11c\ub3c4 \ub354\uc6b1 \ud48d\ubd80\ud55c \uace0\uac1d \uacbd\ud5d8(CX)\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. WhatsApp\uacfc \uac19\uc740 \ube44\ub3d9\uae30\uc2dd \ucc44\ub110\uc744 \uc120\ud0dd\ud558\uba74 \uc5d0\uc774\uc804\ud2b8\uac00 \uc74c\uc131 \ud1b5\ud654\ub97c \ud1b5\ud574 \ud55c \uba85\uc758 \uace0\uac1d\uacfc \ub300\ud654\ud558\uac70\ub098 \uc5ec\ub7ec SMS \ud14d\uc2a4\ud2b8\ub97c \ud1b5\ud574 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\ub294 \uac83\uc774 \uc544\ub2c8\ub77c \uc5ec\ub7ec \uac74\uc758 \ub300\ud654\ub97c \ub3d9\uc2dc\uc5d0 \uc9c4\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \uace0\uac1d \uc11c\ube44\uc2a4 \ud1b5\ud654\uac00 5\ubd84 \ub3d9\uc548 \uc774\uc5b4\uc9c0\uba74 \uc5d0\uc774\uc804\ud2b8 \uc2dc\uac04 \ube44\uc6a9\uc774 \uc57d $25 \uc18c\uc694\ub429\ub2c8\ub2e4. \ub3d9\uc77c\ud55c \ub300\ud654\ub97c SMS\ub97c \ud1b5\ud574 \ud558\uba74 \uace0\uac1d\uacfc \uae30\uc5c5 \uac04\uc5d0 \ucd5c\ub300 25\uac1c\uc758 \uba54\uc2dc\uc9c0\uac00 \uc624\uac11\ub2c8\ub2e4. \uba54\uc2dc\uc9c0 1\uac74\ub2f9 2\uc13c\ud2b8\uc778 \uacbd\uc6b0 \uc7a0\uc7ac\uc801 \ube44\uc6a9\uc774 50\uc13c\ud2b8\uac00 \ub429\ub2c8\ub2e4. \ucc38\uc5ec\ub3c4\uac00 \ub354 \ub192\uc544\uc838 \uae30\uc5c5\uc758 CSAT \uc810\uc218\ub97c \ud5a5\uc0c1\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub41c\ub2e4\ub294 \uc7a5\uc810\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. Future Messaging \ud300\uc5d0\uc11c\ub294 Vodafone \ucd5c\ucd08\uc758 RCS \ucea0\ud398\uc778 \uc2dc\ub3c4<\/a>\ub97c \uc9c0\uc6d0\ud558\uc5ec SMS \ubc0f MMS \uc751\ub2f5\ub960\uc774 1%\uc778 \uac83\uc5d0 \ubc18\ud574 25% \uc751\ub2f5\ub960\uc744 \ub2ec\uc131\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

3. \ubcf5\uc7a1\uc131\uc744 \uc5c6\uc560\uc8fc\ub294 CPaaS \uc81c\uacf5\uc5c5\uccb4 \uc120\ud0dd<\/strong><\/h2>\n

\uba54\uc2dc\uc9d5 \ucc44\ub110\uc774 \uc99d\uac00\ud558\uba74 \uace0\uac1d\uc758 \uc120\ud0dd\uad8c\uc774 \ub2e4\uc591\ud574\uc9d1\ub2c8\ub2e4. \uc774\ub294 \uace0\uac1d \uacbd\ud5d8(CX) \uad00\uc810\uc5d0\uc11c\ub294 \uc88b\uc9c0\ub9cc, IT \ud300\uc740 \ubcf5\uc7a1\ud558\uace0 \ud30c\ud3b8\ud654\ub41c \ucc44\ub110 \uc5d0\ucf54\uc2dc\uc2a4\ud15c\uc744 \uad00\ub9ac\ud574\uc57c \ud569\ub2c8\ub2e4. \uac01 \ucc44\ub110\uc5d0 \ub300\ud55c \uc628\ubcf4\ub529 \ud504\ub85c\uc138\uc2a4\uc640 \uc815\ucc45\uc740 \ub04a\uc784\uc5c6\uc774 \ubcc0\ud654\ud569\ub2c8\ub2e4. \uc5ec\uae30\uc5d0 \uace0\uac1d \ub370\uc774\ud130 \uac1c\uc778\uc815\ubcf4 \ubcf4\ud638 \ubc0f \uaddc\uc815 \ucef4\ud50c\ub77c\uc774\uc5b8\uc2a4 \ubcf4\uc7a5\uc774\ub77c\ub294 \uc911\uc694\ud55c \uce21\uba74\uc774 \ub354\ud574\uc9d1\ub2c8\ub2e4. \uc774 \ubaa8\ub450\uac00 \uc5d4\ud130\ud504\ub77c\uc774\uc988 IT \ud300\uc5d0 \ubd80\ub2f4\uc774 \ub420 \uc218 \uc788\uc73c\uba70 \uc81c\ud488 \ucd9c\uc2dc \uc18d\ub3c4\uc5d0 \uc601\ud5a5\uc744 \uc904 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc774\ub7ec\ud55c \uc0c1\ud669\uc5d0\uc11c\ub294 Webex Connect CPaaS(Communications Platform as a Service)<\/a> \ud50c\ub7ab\ud3fc\uacfc \uac19\uc774 \uac01 \ucc44\ub110\uc758 \ubcf5\uc7a1\uc131\uc744 \uc5c6\uc560\uace0 \uc81c\ud488 \ucd9c\uc2dc\ub97c \uac00\uc18d\ud654\ud560 \uc218 \uc788\ub294 \uc911\uc559 \uc9d1\uc911\uc2dd \ud50c\ub7ab\ud3fc\uc774 \ud6a8\uacfc\uc801\uc785\ub2c8\ub2e4. CPaaS \uc81c\uacf5\uc5c5\uccb4\ub4e4\uc740 \ub2e4\uc591\ud55c \uba54\uc2dc\uc9d5 \ud50c\ub7ab\ud3fc\uc758 \ubcf5\uc7a1\uc131 \uad00\ub9ac\uc5d0 \uc788\uc5b4 \uac80\uc99d\ub41c \uacbd\ud5d8\uc744 \ubcf4\uc720\ud558\uace0 \uc788\uc73c\uba70 \ub514\uc9c0\ud138 \uba54\uc2dc\uc9d5 \uc81c\uacf5\uc5c5\uccb4 \ud30c\ud2b8\ub108 \ud504\ub85c\uadf8\ub7a8\uc5d0 \ucc38\uc5ec\ud558\uace0 \uc788\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4. \ub530\ub77c\uc11c \ud6a8\uacfc\uc801\uc73c\ub85c \ub514\uc9c0\ud138 \uba54\uc2dc\uc9d5 \uc5ec\uc815\uc744 \uc2dc\uc791\ud558\ub294 \uc77c\uc744 \uc9c0\uc6d0\ud558\uace0, \ubcc0\ud654\ud558\ub294 \ucc44\ub110 \uc815\ucc45 \ubc0f \uaddc\uc815\uc5d0 \ub9de\uac8c \ud5a5\ud6c4 \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc5d0 \ub300\ube44\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc81c\uacf5\uc5c5\uccb4\ub294 \ubc30\ud3ec\ud558\ub824\ub294 \ud65c\uc6a9 \uc0ac\ub840\uc758 \ube44\uc988\ub2c8\uc2a4 \uc0ac\ub840 \uad6c\ucd95\uc5d0 \ub300\ud55c \uc704\ud5d8, \uc774\uc775, \ube44\uc6a9\uc744 \uce21\uc815\ud558\uace0 \uade0\ud615\uc744 \ub9de\ucd94\uba70 \ud5a5\ud6c4 \ucc44\ub110\uc758 \ubcc0\ud654\uc5d0 \uc0ac\uc804 \uc608\ubc29\uc801\uc73c\ub85c \ub300\uc751\ud560 \uc218 \uc788\ub3c4\ub85d \uadc0\uc0ac\ub97c \uc9c0\uc6d0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

Enterprise CPaaS\ub294 \uace0\uac1d \uc5ec\uc815\uc758 \uc5d4\ub4dc \ud22c \uc5d4\ub4dc \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158 \ubc0f \uc790\ub3d9\ud654\ub97c \ud1b5\ud574 \uae30\uc874\uc758 CPaaS \uae30\ub2a5\uc744 \ub354\uc6b1 \uac15\ud654\ud569\ub2c8\ub2e4. \ucca8\ub2e8 \ud1b5\ud569 \uae30\ub2a5\uc744 \uac16\ucd98 \uc5d4\ud130\ud504\ub77c\uc774\uc988 CPaaS \ud50c\ub7ab\ud3fc\uc740 \ud0c0\uc0ac \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uacfc \uae30\uc874 \ubc31\uc5d4\ub4dc \uc2dc\uc2a4\ud15c\uc744 \ud1b5\ud569\ud558\uc5ec \uace0\uac1d \ub370\uc774\ud130\ub97c \ud65c\uc6a9\ud558\uace0 \uace0\uac1d\ubcc4 \uc694\uad6c \uc0ac\ud56d\uc744 \uc9c0\uc6d0\ud558\ub294 \uace0\uac1d \uc5ec\uc815\uc744 \uad6c\ucd95\ud560 \uc218 \uc788\ub3c4\ub85d \ub3c4\uc640\uc90d\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud50c\ub7ab\ud3fc\uc740 \uc5ec\ub7ec \ucc44\ub110\uc5d0 \uac78\uce5c \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc744 \uc9c0\uc6d0\ud560 \uc218 \uc788\uc73c\ubbc0\ub85c \uace0\uac1d\uc774 \ub300\ud654 \uc911\uc5d0 \uc6d0\ud65c\ud558\uac8c \ucc44\ub110\uc744 \uc804\ud658\ud560 \uc218 \uc788\uc73c\uba70, \ub9e5\ub77d\uc744 \uc720\uc9c0\ud568\uc73c\ub85c\uc368 \uc5f0\uacb0\ub418\uace0 \uc0c1\ud669\uc5d0 \ub9de\ub294 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\uc5d4\ud130\ud504\ub77c\uc774\uc988 CPaaS \ud50c\ub7ab\ud3fc\uc778 <\/p>\n

Webex Connect<\/a><\/strong>\ub294 \uc5ec\ub7ec \ucc44\ub110\uc5d0 \uac78\uccd0 \uc5d4\ub4dc \ud22c \uc5d4\ub4dc \uace0\uac1d \uc5ec\uc815\uc744 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158\ud558\uace0 \uc9c0\uc6d0\ud558\ub294 \ub370 \uc801\ud569\ud569\ub2c8\ub2e4.<\/p>\n

Webex\ub97c CPaaS \ud30c\ud2b8\ub108\ub85c \uc120\ud0dd\ud558\uc5ec \ub514\uc9c0\ud138 \uba54\uc2dc\uc9d5 \uc5ec\uc815\uc744 \uac00\uce58 \uc788\uac8c \ub9cc\ub4e4\uc5b4 \ubcf4\uc138\uc694. Webex CPaaS<\/a>\ub97c \uc0b4\ud3b4\ubcf4\uace0 \ub514\uc9c0\ud138 \uba54\uc2dc\uc9d5 \uc804\ub7b5\uc744 \uacc4\ud68d\ud558\uc138\uc694.<\/p><\/blockquote>\n

\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/strong><\/p>\n

Webex Connect \u2014 \uc11c\ube44\uc2a4 \uc81c\uacf5\uc5c5\uccb4\uac00 CPaaS \uae30\ud68c\ub97c \ud1b5\ud574 \uc218\uc775\uc744 \ucc3d\ucd9c\ud560 \uc218 \uc788\ub294 \ubc29\ubc95<\/a><\/p>\n

\ubaa8\ub4e0 \uc0c1\ud638\uc791\uc6a9\uc744 \uc815\ud655\ud788 \ucc98\ub9ac\ud558\ub294 \uc5d4\ud130\ud504\ub77c\uc774\uc988 CPaaS<\/a><\/p>\n

CPaaS\uc758 \ubcf4\ud3b8\ud654 \u2014 Webex Connect by Cisco<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

\uace0\uac1d\uc740 \ub9e4\uc77c \uc0ac\uc6a9\ud558\ub294 \ucc44\ub110\uc744 \ud1b5\ud574 \uae30\uc5c5\uacfc \uc18c\ud1b5\ud558\uae30\ub97c \uc6d0\ud569\ub2c8\ub2e4. \uace0\uac1d\ub4e4\uc740 \uc810\uc810 \ub354 \uba54\uc2dc\uc9d5 \uc6b0\uc120 \ubc29\uc2dd\uc744 \uc0ac\uc6a9\ud558\uace0 \uc788\uc73c\uba70, \uae30\uc5c5\uc740 \uacbd\uc7c1\uc774 \uce58\uc5f4\ud55c \uace0\uac1d […]<\/p>\n","protected":false},"author":5574,"featured_media":409453,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[424,1506,1782],"tags":[7212],"class_list":["post-392836","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-stories","category-customer-stories-ko","category-1782","tag-webex-connect"],"acf":[],"yoast_head":"\n\ub514\uc9c0\ud138 \uba54\uc2dc\uc9d5 \uc5ec\uc815\uc744 \uc2dc\uc791\ud558\uae30 \uc704\ud55c \uc138 \uac00\uc9c0 \uace0\ub824 \uc0ac\ud56d | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/ko\/customer-stories\/\ub514\uc9c0\ud138-\uba54\uc2dc\uc9d5-\uc5ec\uc815\uc744-\uc2dc\uc791\ud558\uae30-\uc704\ud55c-\uc138-\uac00\uc9c0-\uace0\ub824-\uc0ac\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\ub514\uc9c0\ud138 \uba54\uc2dc\uc9d5 \uc5ec\uc815\uc744 \uc2dc\uc791\ud558\uae30 \uc704\ud55c \uc138 \uac00\uc9c0 \uace0\ub824 \uc0ac\ud56d | Webex Blog\" \/>\n<meta property=\"og:description\" content=\"\uace0\uac1d\uc740 \ub9e4\uc77c \uc0ac\uc6a9\ud558\ub294 \ucc44\ub110\uc744 \ud1b5\ud574 \uae30\uc5c5\uacfc \uc18c\ud1b5\ud558\uae30\ub97c \uc6d0\ud569\ub2c8\ub2e4. \uace0\uac1d\ub4e4\uc740 \uc810\uc810 \ub354 \uba54\uc2dc\uc9d5 \uc6b0\uc120 \ubc29\uc2dd\uc744 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