{"id":392931,"date":"2022-03-31T06:11:42","date_gmt":"2022-03-31T13:11:42","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ko\/%ec%97%94%ed%84%b0%ed%94%84%eb%9d%bc%ec%9d%b4%ec%a6%88-cpaas%ec%9d%98-%ea%b2%bd%ec%a0%9c%ec%a0%81%ec%9d%b8-%ec%98%81%ed%96%a5\/"},"modified":"2022-03-31T06:11:42","modified_gmt":"2022-03-31T13:11:42","slug":"%ec%97%94%ed%84%b0%ed%94%84%eb%9d%bc%ec%9d%b4%ec%a6%88-cpaas%ec%9d%98-%ea%b2%bd%ec%a0%9c%ec%a0%81%ec%9d%b8-%ec%98%81%ed%96%a5","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ko\/customer-stories\/%ec%97%94%ed%84%b0%ed%94%84%eb%9d%bc%ec%9d%b4%ec%a6%88-cpaas%ec%9d%98-%ea%b2%bd%ec%a0%9c%ec%a0%81%ec%9d%b8-%ec%98%81%ed%96%a5\/","title":{"rendered":"\uc5d4\ud130\ud504\ub77c\uc774\uc988 CPaaS\uc758 \uacbd\uc81c\uc801\uc778 \uc601\ud5a5"},"content":{"rendered":"

Webex Connect\uc758 \ube44\uc6a9 \uc808\uac10 \ud6a8\uacfc\uc640 \ube44\uc988\ub2c8\uc2a4 \uc774\uc810 \ud655\uc778<\/h2>\n

CPaaS(Communications Platform as a Service) \uc2dc\uc7a5\uc740 \uac1c\ubc1c\uc790 CPaaS\uc640 \uc5d4\ud130\ud504\ub77c\uc774\uc988 CPaaS\ub77c\ub294 \ub450 \uac00\uc9c0 \ub2e4\ub978 \uc811\uadfc \ubc29\uc2dd\uc73c\ub85c \ub098\ub260 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uac1c\ubc1c\uc790 CPaaS\ub294 \ud55c \uac00\uc9c0 \uc6a9\ub3c4\uc758 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc744 \ucf54\ub529\ud558\uc5ec \ud2b9\uc815 \ud65c\uc6a9 \uc0ac\ub840\ub97c \uc9c0\uc6d0\ud558\ub3c4\ub85d \ub9cc\ub4e0 \uc804\ud1b5\uc801\uc778 \ud615\ud0dc\uc758 CPaaS\uc785\ub2c8\ub2e4. \uac01 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc5d0\ub294 \ube44\uc988\ub2c8\uc2a4 \uc2dc\uc2a4\ud15c\uacfc \ucc44\ub110\uc5d0 \ub300\ud55c \uace0\uc720\ud55c \ub17c\ub9ac\uc640 \ud1b5\ud569\uc774 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

Webex Connect<\/a>\ub294 CPaaS \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc744 \uc5d4\ub4dc \ud22c \uc5d4\ub4dc\ub85c \uad6c\ucd95\ud558\uace0 \uad00\ub9ac\ud558\uae30 \uc704\ud55c \uc911\uc559 \ud50c\ub7ab\ud3fc\uc744 \uc81c\uacf5\ud558\ub294 \uc5d4\ud130\ud504\ub77c\uc774\uc988 CPaaS \uc194\ub8e8\uc158\uc785\ub2c8\ub2e4. \ud1b5\ud569\uc740 \ud55c \ubc88\ub9cc \ud558\uba74 \ub418\uba70 \ud50c\ub7ab\ud3fc\uc744 \ud1b5\ud574 \uad6c\ucd95\ub41c \ubaa8\ub4e0 \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uc804\uccb4\uc5d0\uc11c \uc7ac\uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uac1c\ubc1c\uc790\ub294 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc744 \ucf54\ub529\ud558\uac70\ub098 \uc2dc\uac01\uc801 \ube4c\ub354\ub97c \uc0ac\uc6a9\ud558\uc5ec \ud750\ub984\uc5d0 \ub530\ub77c \uace0\uac1d \uc5ec\uc815\uc744 \uad6c\ucd95\ud558\uace0 \uc810\uc9c4\uc801\uc73c\ub85c \uc7ac\uc815\uc758\ud560 \uc218 \uc788\uc73c\uba70, \ub354 \uad11\ubc94\uc704\ud55c \ube44\uc988\ub2c8\uc2a4 \uc0ac\uc6a9\uc790\ub97c \uc704\ud55c \ud655\uc7a5\ub41c \ud234\uc14b\uc774 \ub9c8\ub828\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

IT \ubc0f CX \ud601\uc2e0 \ub9ac\ub354\ub294 \uac1c\ubc1c\uc790 CPaaS \uc811\uadfc \ubc29\uc2dd\uc774 \uc9c0\uc18d \uac00\ub2a5\ud558\uc9c0 \uc54a\ub2e4\ub294 \uc810\uc744 \uc798 \uc54c\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uadf8 \uc774\uc720\ub294 \uc810\uc810 \ub354 \ub9ce\uc740 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc774 \uad6c\ucd95\ub420\uc218\ub85d \uac01\uac01\uc758 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc774 \uc11c\ub85c \uc0ac\uc77c\ub85c\ud654\ub418\ubbc0\ub85c, \uc804\uccb4\uc801\uc778 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30\uac00 \ub354 \uc5b4\ub824\uc6cc\uc9c0\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \uc774\ub85c \uc778\ud574 \ub2e8\uc77c\ud55c \uc911\uc559 \uc9d1\uc911\uc2dd \ud074\ub77c\uc6b0\ub4dc \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ud50c\ub7ab\ud3fc\uc744 \uc81c\uacf5\ud558\uc5ec \ub354 \uc2a4\ub9c8\ud2b8\ud55c \uace0\uac1d \uacbd\ud5d8\uc744 \uc120\uc0ac\ud558\ub294 Webex Connect \uac19\uc740 \uc5d4\ud130\ud504\ub77c\uc774\uc988 CPaaS \uc194\ub8e8\uc158\uc758 \ud544\uc694\uc131\uc774 \ub192\uc544\uc84c\uc2b5\ub2c8\ub2e4. \uc9c0\ucd9c \uc6b0\uc120\uc21c\uc704\uac00 \uacbd\ud569\ud558\uace0 \uc788\uc73c\ubbc0\ub85c, \ube44\uc988\ub2c8\uc2a4 \ub9ac\ub354\ub294 \ud22c\uc790 \uc218\uc775\ub960(ROI)\uc744 \uc99d\uba85\ud558\uc5ec \ud22c\uc790\uc5d0 \ub300\ud55c \ud0c0\ub2f9\uc131\uc744 \ubcf4\uc5ec\uc8fc\uc5b4\uc57c \ud558\ub294 \uc5b4\ub824\uc6c0\uc5d0 \ucc98\ud574 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc7a0\uc7ac\uc801\uc778 \uc774\uc775\uc744 \uc815\ub7c9\ud654\ud558\uae30 \uc704\ud574 \uc2dc\uc2a4\ucf54\uc5d0\uc11c\ub294 Forrester Consulting\uacfc \ud568\uaed8 TEI(Total Economic Impact) \uc5f0\uad6c<\/a>\ub97c \uc9c4\ud589\ud558\uace0 Webex Connect\ub97c \uad6c\ucd95\ud558\uc5ec \uae30\uc5c5\uc774 \uc2e4\ud604\ud560 \uc218 \uc788\ub294 \ud22c\uc790 \uc218\uc775\ub960(ROI)\uc758 \uc7a0\uc7ac\ub825\uc744 \uac80\ud1a0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

Webex Connect\ub97c \uad6c\ucd95\ud55c \uc870\uc9c1\uc5d0 \ub300\ud55c \uc5f0\uad6c \uc2dc\ud589<\/h2>\n

Webex Connect \ud22c\uc790\uc640 \uad00\ub828\ub41c \ube44\uc6a9, \uc704\ud5d8, \uc774\uc810\uc744 \ub354\uc6b1 \uc798 \uc774\ud574\ud558\uae30 \uc704\ud574 Forrester\uc5d0\uc11c\ub294 Webex Connect \ud50c\ub7ab\ud3fc\uc744 \uad6c\ucd95\ud55c \ub450 \uc870\uc9c1\uc758 \uc758\uc0ac \uacb0\uc815\uad8c\uc790\ub4e4\uc744 \ub300\uc0c1\uc73c\ub85c \uc778\ud130\ubdf0\ub97c \uc2e4\uc2dc\ud588\uc2b5\ub2c8\ub2e4. \ub450 \uc870\uc9c1 \uc911 \ud55c \uacf3\uc740 1,700\ub9cc \uba85\uc758 \uace0\uac1d\uc744 \uc9c0\uc6d0\ud558\ub294 \ub0a8\uc544\ud504\ub9ac\uce74\uc5d0 \uc18c\uc7ac\ud55c \uae08\uc735 \uae30\uad00\uc73c\ub85c, \ub300\uac1c \ubaa8\ub378\uacfc \uacc4\uc0b0\uc774 \uace0\uc815\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\ub450 \uc870\uc9c1 \ubaa8\ub450 Webex Connect\ub97c \uad6c\ud604\ud558\uae30 \uc804\uc5d0 \ub808\uac70\uc2dc \uae30\uc220 \uadf9\ubcf5, \uc0c8\ub85c\uc6b4 \ucc44\ub110 \ud1b5\ud569\uc758 \ubcf5\uc7a1\uc131, \uc784\uc2dc\ubc29\ud3b8\uc801\uc778 \uace0\uac1d \uc0c1\ud638\uc791\uc6a9 \uad00\ub9ac\ub97c \ud3ec\ud568\ud55c \uae30\uc5c5\uc758 \uc77c\ubc18\uc801\uc778 \ub2f9\uba74 \uacfc\uc81c\ub97c \ud574\uacb0\ud558\ub294 \ub370 \uc5b4\ub824\uc6c0\uc744 \uacaa\uace0 \uc788\ub2e4\ub294 \uc810\uc744 \uc2dc\uc778\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud55c\uacc4\ub85c \uc778\ud574 \uc9c0\uc6d0 \ubc0f \uace0\uac1d \uc628\ubcf4\ub529 \ud504\ub85c\uc138\uc2a4\uc758 \ud6a8\uc728\uc131\uc774 \ub5a8\uc5b4\uc838 \uace0\uac1d \uacbd\ud5d8\uc774 \uc800\ud558\ub418\ub294 \uacb0\uacfc\ub85c \uc774\uc5b4\uc84c\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc704\uc5d0 \uc124\uba85\ud55c \ub2f9\uba74 \uacfc\uc81c\ub97c \ud574\uacb0\ud558\uae30 \uc704\ud574 \ub450 \uc870\uc9c1\uc5d0\uc11c\ub294 Webex Connect\ub97c \uad6c\ucd95\ud588\uc2b5\ub2c8\ub2e4. \uc911\uc559 \uc9d1\uc911\uc2dd \ud074\ub77c\uc6b0\ub4dc \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ud50c\ub7ab\ud3fc(CPaaS)\uc744 \uad6c\ud604\ud558\uc5ec \uc5ec\ub7ec \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ucc44\ub110\uc744 \ub300\uaddc\ubaa8\ub85c \uad6c\ucd95 \ubc0f \uad00\ub9ac\ud558\uace0, \uc0c1\ud638\uc791\uc6a9\uc5d0 \ub300\ud55c \ubd84\uc11d \ubc0f \uc120\uc81c\uc801\uc778 \uad00\ub9ac \uae30\ub2a5\uc744 \uc81c\uacf5\ud558\uace0, \ub514\uc9c0\ud138 \uc790\ub3d9\ud654\ub97c \uc218\uc6a9\ud55c \ub354\uc6b1 \uac04\uc18c\ud654\ub41c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ud50c\ub85c\uc6b0\ub97c \uc9c0\uc6d0\ud560 \uc218 \uc788\ub3c4\ub85d \ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

\uace0\uac1d\uc740 330%\uc758 ROI\ub97c \uae30\ub300\ud560 \uc218 \uc788\uc74c<\/h2>\n

\uc774 \uc5f0\uad6c \uacb0\uacfc, \uc5ec\ub7ec \uac00\uc9c0 \uc815\ub7c9\ud654 \uac00\ub2a5\ud55c \uc774\uc810\uc774 \uc9c1\uc811\uc801\uc73c\ub85c Webex Connect \ud50c\ub7ab\ud3fc \ub355\ubd84\uc778 \uac83\uc73c\ub85c \ub098\ud0c0\ub0ac\uc2b5\ub2c8\ub2e4. \uc774 \uc5f0\uad6c\uc758 \uc77c\ud658\uc73c\ub85c \uc2e4\uc2dc\ud55c \uc7ac\ubb34 \ubd84\uc11d\uc5d0 \ub530\ub974\uba74 3\ub144\uac04\uc758 \uc774\uc775\uc740 127\ub9cc \ub2ec\ub7ec\uc774\uace0 ROI\ub294 330%\uc778 \uac83\uc73c\ub85c \ub098\ud0c0\ub0ac\uc73c\uba70, \uc5ec\uae30\uc5d0\ub294 \ub2e4\uc74c \uc0ac\ud56d\ub3c4 \ud3ec\ud568\ub429\ub2c8\ub2e4.<\/p>\n

1) \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc5ec\uc815\uc744 \uc0dd\uc131\ud558\ub294 \uc2dc\uac04\uc774 \uba70\uce60\uc5d0\uc11c \uba87 \uc2dc\uac04\uc73c\ub85c \ub2e8\ucd95<\/strong><\/p>\n

\u00a0<\/strong>\uace0\uac1d\uc758 \uc774\uc804 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uad00\ub9ac \ud50c\ub7ab\ud3fc\uc740 \uc0c8\ub85c\uc6b4 \uace0\uac1d \uc5ec\uc815\uc744 \uad6c\uc131\ud558\uace0 \uc2e4\ud589\ud558\ub824\uba74 \ucd5c\uc18c \uc77c\uc8fc\uc77c\uc774 \ud544\uc694\ud588\uc2b5\ub2c8\ub2e4. Webex Connect\uc758 \ub85c\uc6b0\ucf54\ub4dc(low-code) \ud50c\ub85c\uc6b0 \ube4c\ub354\ub294 \uace0\uac1d \uc5ec\uc815\uc744 \uc0dd\uc131\ud558\uace0 \ud655\uc7a5\ud558\ub294 \ub370 \ud544\uc694\ud55c \uc791\uc5c5\uc744 \ub300\ud3ed \uc904\uc600\uc2b5\ub2c8\ub2e4. \uc774\uc804\uc5d0\ub294 \uc804\uc77c\uc81c \ud658\uc0b0(FTE) \uc2dc\uac04\uc73c\ub85c \uc77c\uc8fc\uc77c\uc774 \uac78\ub838\ub358 \uc791\uc5c5\uc744 \uc774\uc81c\ub294 \uba87 \ubd84 \ub0b4\uc5d0 \uc2e4\ud604\ud560 \uc218 \uc788\uc73c\ubbc0\ub85c, 3\ub144\uac04\uc758 \uc804\uccb4 \ud22c\uc790 \uae30\uac04 \ub3d9\uc548 \uc0dd\uc0b0\uc131 \uc808\uac10\uc561\uc774 50%\uc5d0 \ub2ec\ud569\ub2c8\ub2e4.<\/p>\n

2) \ud655\uc7a5 \uac00\ub2a5\ud55c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc73c\ub85c \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4 \uac1c\uc120<\/strong><\/p>\n

\u00a0<\/strong>\uace0\uac1d\uc740 Webex Connect\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc628\ubcf4\ub529 \ubc0f \uace0\uac1d \uc2e0\uc6d0 \ud655\uc778(KYC) \uc815\ubcf4 \ud504\ub85c\uc138\uc2a4\ub97c \uc790\ub3d9\ud654\ud588\uc2b5\ub2c8\ub2e4. \uc774 \ud504\ub85c\uc138\uc2a4\ub85c \uc778\ud574 \uace0\uac1d \ub300\uba74 \uc9c1\uc6d0\uc758 \uc0dd\uc0b0\uc131 \ubc0f \ube44\uc6a9 \uc808\uac10\uc561\uc774 120\ub9cc \ub2ec\ub7ec \uc774\uc0c1\uc5d0 \ub2ec\ud55c \ub3d9\uc2dc\uc5d0, \uc2e0\uaddc \uace0\uac1d\uc5d0\uac8c \ub354 \ub098\uc740 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub294 \ub370\uc5d0\ub3c4 \ub3c4\uc6c0\uc774 \ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n

3) \uc140\ud504 \uc11c\ube44\uc2a4 \uae30\ub2a5\uc73c\ub85c \uace0\uac1d \uc9c0\uc6d0\uc758 \ud6a8\uc728\uc131 \uc99d\ub300<\/strong><\/p>\n

\uace0\uac1d\uc740 SMS \ubc0f WhatsApp\uc744 \ud1b5\ud574 \uc5ec\ub7ec \uac00\uc9c0 \uc0c8\ub85c\uc6b4 \uc140\ud504 \uc11c\ube44\uc2a4 \uc194\ub8e8\uc158\uc744 \uad6c\ucd95\ud558\uc5ec \uace0\uac1d \uc11c\ube44\uc2a4 \uacbd\ud5d8\uc744 \uac1c\uc120\ud588\uc2b5\ub2c8\ub2e4. \uace0\uac1d\uc740 \ub2e8\uc21c\ud558\uace0 \uc77c\ubc18\uc801\uc778 \uc694\uccad\uc744 \uc140\ud504 \uc11c\ube44\uc2a4 \ubc29\uc2dd\uc73c\ub85c \uc27d\uac8c \ucda9\uc871\ud560 \uc218 \uc788\uc73c\ubbc0\ub85c, \uc870\uc9c1\uc758 \ucee8\ud0dd \uc13c\ud130\ub85c \uc811\uc218\ub418\ub294 \uace0\uac1d \ubb38\uc758 \uc218\uac00 \uc904\uc5b4\ub4e4\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uae30\ub2a5\uc740 \ube44\uc6a9 \uc808\uac10\uc744 \uc2e4\ud604\ud558\uace0 \uace0\uac1d \uc11c\ube44\uc2a4 \uc9c1\uc6d0\uc758 \ud6a8\uc728\uc131\uc744 \uc99d\ub300\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

\"Webex<\/a><\/p>\n

\uc5d4\ud130\ud504\ub77c\uc774\uc988 CPaaS\ub97c \uc0ac\uc6a9\ud558\uc5ec \ub354 \ub098\uc740 \uace0\uac1d \uacbd\ud5d8\uc744 \uc2e4\ud604\ud558\uace0 \ub514\uc9c0\ud138 \ud0c4\ub825\uc131 \uc99d\ub300<\/h2>\n

\uc774 \uc5f0\uad6c \uacb0\uacfc, \ub2e4\uc591\ud55c \ucd94\uac00\uc801\uc778 \uc774\uc810\uc774 \ubc1d\ud600\uc84c\uc2b5\ub2c8\ub2e4. \ub450 \uc870\uc9c1 \ubaa8\ub450 \ub2e8\uc77c \ud50c\ub7ab\ud3fc\uc5d0\uc11c \uc5ec\uc815\uc744 \uc0dd\uc131\ud558\uace0 \uad00\ub9ac\ud560 \uc218 \uc788\ub294 \uae30\ub2a5\uc744 \ud1b5\ud574 \uace0\uac1d\uc744 \uc751\ub300\ud558\ub294 \ubc29\ubc95\uc774 \uba85\ud655\ud558\uac8c \ubb18\uc0ac\ub41c\ub2e4\ub294 \uc810\uc744 \ud655\uc778\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ub354\uc6b1 \ud1b5\ud569\ub418\uace0 \ub9de\ucda4\ud654\ub41c \ubc29\uc2dd\uc73c\ub85c \uc5ec\uc815\uc744 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158\ud558\uc5ec \uace0\uac1d \uc11c\ube44\uc2a4 \uc6b4\uc601\uc758 \ud6a8\uc728\uc131\uacfc \uacbd\ud5d8\uc744 \uac1c\uc120\ud560 \uc218 \uc788\ub2e4\ub294 \uc810\uc744 \ub73b\ud569\ub2c8\ub2e4.<\/p>\n

\uc774\uc678\uc5d0\ub3c4, \ub450 \uc870\uc9c1\uc740 \ucf54\ub85c\ub09819 \ud32c\ub370\ubbf9 \ub3d9\uc548 Webex Connect\ub85c \uc778\ud574 \ub514\uc9c0\ud138 \ud0c4\ub825\uc131\uc774 \uac15\ud654\ub418\uc5c8\ub2e4\ub294 \uc758\uacac\uc744 \uacf5\uc720\ud588\uc2b5\ub2c8\ub2e4. \ub450 \uc870\uc9c1 \ubaa8\ub450 \uc0c8\ub85c\uc6b4 SMS \ubc0f WhatsApp \ud65c\uc6a9 \uc0ac\ub840\ub97c \uc0dd\uc131\ud558\uace0 \uc2e4\ud589\ud558\uc5ec \uace0\uac1d\uc5d0\uac8c \uc2e4\uc2dc\uac04\uc73c\ub85c \uc5c5\ub370\uc774\ud2b8\uc640 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n

Forrester Consulting\uc758 Webex Connect\uc5d0 \ub300\ud55c TEI(Total Economic Impact) \uc5f0\uad6c \ub2e4\uc6b4\ub85c\ub4dc<\/h2>\n

\ub450 \uc870\uc9c1 \ubaa8\ub450 Webex Connect\ub97c \uc0ac\uc6a9\ud558\uc5ec \ub354\uc6b1 \uc120\uc81c\uc801\uc774\uace0 \ud655\uc7a5\uc131\uc774 \ub6f0\uc5b4\ub09c \uace0\uac1d \ucc38\uc5ec\ub97c \uc2e4\ud604\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub4e4\uc740 \uae30\uc874 \uc2dc\uc2a4\ud15c\uc744 \ud1b5\ud569\ud558\uace0, \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ucc44\ub110\uc744 \uc2e0\uc18d\ud788 \ud655\uc7a5\ud558\uace0, \uc790\ub3d9\ud654\ub97c \ud1b5\ud574 \uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc744 \uac1c\uc120\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub85c \uc778\ud574 \ub450 \uace0\uac1d\uc0ac \ubaa8\ub450 \uc131\uc7a5\ud558\ub294 \uace0\uac1d \uae30\ubc18 \uc804\ubc18\uc5d0 \uac78\uce5c \ub354\uc6b1 \uc77c\uad00\ub41c \uc54c\ub9bc\uacfc \ucef4\ud50c\ub77c\uc774\uc5b8\uc2a4\ub97c \ud1b5\ud574 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub3d9\uc2dc\uc5d0 \uac1c\uc120\ud558\uace0, \uc6b4\uc601 \ube44\uc6a9\uc744 \uc904\uc774\uace0, \uc704\ud5d8\uc744 \uc644\ud654\ud560 \uc218 \uc788\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n

\n

\uc804\uccb4 Forrester\uc758 Webex Connect\uc5d0 \ub300\ud55c TEI(Total Economic Impact)<\/a>\ub97c \ub2e4\uc6b4\ub85c\ub4dc\ud558\uc138\uc694.<\/h4>\n<\/blockquote>\n

\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/strong><\/p>\n

SP(Service Provider)\uac00 CPaaS \uae30\ud68c\ub97c \ud1b5\ud574 \uc218\uc775\uc744 \ucc3d\ucd9c\ud560 \uc218 \uc788\ub294 \ubc29\ubc95<\/a><\/p>\n

\ubaa8\ub4e0 \uc0c1\ud638\uc791\uc6a9\uc744 \uc815\ud655\ud788 \ucc98\ub9ac\ud558\ub294 \uc5d4\ud130\ud504\ub77c\uc774\uc988 CPaaS<\/a><\/p>\n

CPaaS\uc758 \ubcf4\ud3b8\ud654<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Webex Connect\uc758 \ube44\uc6a9 \uc808\uac10 \ud6a8\uacfc\uc640 \ube44\uc988\ub2c8\uc2a4 \uc774\uc810 \ud655\uc778 CPaaS(Communications Platform as a Service) \uc2dc\uc7a5\uc740 \uac1c\ubc1c\uc790 CPaaS\uc640 \uc5d4\ud130\ud504\ub77c\uc774\uc988 CPaaS\ub77c\ub294 \ub450 \uac00\uc9c0 […]<\/p>\n","protected":false},"author":5575,"featured_media":390187,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[424,1782],"tags":[7212],"class_list":["post-392931","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-stories","category-1782","tag-webex-connect"],"acf":[],"yoast_head":"\n\uc5d4\ud130\ud504\ub77c\uc774\uc988 CPaaS\uc758 \uacbd\uc81c\uc801\uc778 \uc601\ud5a5 | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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