{"id":394360,"date":"2022-04-07T08:04:45","date_gmt":"2022-04-07T15:04:45","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-ko\/%ed%8c%ac%eb%8d%b0%eb%af%b9-%ec%9d%b4%ed%9b%84-%ec%97%ac%ed%96%89%ec%82%ac%ec%97%85%ec%9d%84-%eb%8b%a4%ec%8b%9c-%ed%99%9c%ec%84%b1%ed%99%94%ed%95%9c-cover-more%ec%9d%98-%ea%b3%a0%ea%b0%9d-%ec%9a%b0\/"},"modified":"2022-04-07T08:04:45","modified_gmt":"2022-04-07T15:04:45","slug":"%ed%8c%ac%eb%8d%b0%eb%af%b9-%ec%9d%b4%ed%9b%84-%ec%97%ac%ed%96%89%ec%82%ac%ec%97%85%ec%9d%84-%eb%8b%a4%ec%8b%9c-%ed%99%9c%ec%84%b1%ed%99%94%ed%95%9c-cover-more%ec%9d%98-%ea%b3%a0%ea%b0%9d-%ec%9a%b0","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/ko\/customer-stories\/%ed%8c%ac%eb%8d%b0%eb%af%b9-%ec%9d%b4%ed%9b%84-%ec%97%ac%ed%96%89%ec%82%ac%ec%97%85%ec%9d%84-%eb%8b%a4%ec%8b%9c-%ed%99%9c%ec%84%b1%ed%99%94%ed%95%9c-cover-more%ec%9d%98-%ea%b3%a0%ea%b0%9d-%ec%9a%b0\/","title":{"rendered":"\ud32c\ub370\ubbf9 \uc774\ud6c4 \uc5ec\ud589\uc0ac\uc5c5\uc744 \ub2e4\uc2dc \ud65c\uc131\ud654\ud55c Cover-More\uc758 \uace0\uac1d \uc6b0\uc120 \uc811\uadfc \ubc29\uc2dd"},"content":{"rendered":"<p>2019\ub144\uc5d0 <a href=\"https:\/\/www.covermore.com\/\" target=\"_blank\" rel=\"noopener\">Cover-More<\/a>\ub294 \uc5b4\ub824\uc6b4 \uc0c1\ud669\uc5d0 \ub193\uc774\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ud574\uc678\uc5ec\ud589 \ubcf4\ud5d8 \ud68c\uc0ac\uc778 Zurich Insurance Group\uc5d0 \uc18d\ud574 \uc788\ub294 \uc774 \ud68c\uc0ac\ub294 \uc804 \uc138\uacc4 1,500\ub9cc \uba85 \uc774\uc0c1\uc758 \uace0\uac1d\uc5d0\uac8c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\ub290\ub77c \ubd84\uc8fc\ud55c \ud68c\uc0ac\uc600\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \ub2e4\ub978 \uc131\uacf5\ud55c \uae30\uc5c5\uacfc \ub9c8\ucc2c\uac00\uc9c0\ub85c, \uc774 \ud68c\uc0ac\ub3c4 \ub04a\uc784\uc5c6\uc774 \ubcc0\ud654\ud558\ub294 \ube44\uc988\ub2c8\uc2a4 \ud658\uacbd\uc5d0 \uc801\uc751\ud558\uace0 \uc774\ub7ec\ud55c \ubcc0\ud654\ub97c \uc608\uce21\ud558\uc5ec \uacbd\uc7c1\ub825\uc744 \uc720\uc9c0\ud574\uc57c \ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uadf8\ub7ec\ub358 \uc911 \ud32c\ub370\ubbf9\uc774 \ubc1c\uc0dd\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ud32c\ub370\ubbf9\uc774 \uc138\uacc4 \uacbd\uc81c\uc5d0 \uc5b4\ub5a4 \uc601\ud5a5\uc744 \ubbf8\ucce4\ub294\uc9c0 \uc6b0\ub9ac \ubaa8\ub450 \uc798 \uc54c\uace0 \uc788\uc9c0\ub9cc, \uc5ec\ud589 \uc0b0\uc5c5\uc740 \ud2b9\ud788 \ud32c\ub370\ubbf9 \ucd08\ubc18\uc5d0 \uac00\uc7a5 \ud070 \ud0c0\uaca9\uc744 \ubc1b\uc740 \uc5c5\uc885\uc774\uc5c8\uc2b5\ub2c8\ub2e4. &#8220;\ubaa8\ub450\ub97c \uc548\uc804\ud558\uac8c \uc9d1\uc73c\ub85c \ub3cc\ub824\ubcf4\ub0b8 \ud6c4 \uc6b0\ub9ac\ub294 \uc989\uc2dc \ubbf8\ub798\ub97c \uc704\ud55c \ud658\uacbd\uc73c\ub85c \uc804\ud658\ud558\ub294 \uc791\uc5c5\uc5d0 \ucc29\uc218\ud588\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\uac00 \ud574\uc57c \ud560 \uc77c\uc740 \uc5ec\ud589 \uc5c5\uacc4\uc5d0\uc11c \ub354 \uac15\ub825\ud55c \uae30\uc5c5\uc73c\ub85c \ub3cc\uc544\uc624\ub294 \uac83\uc774\uace0, \uadf8 \uacfc\uc815\uc740 \uace0\uac1d\uc73c\ub85c\ubd80\ud130 \uc2dc\uc791\ub429\ub2c8\ub2e4.&#8221;\ub77c\uace0 Cover-More Group\uc758 CEO\uc778 Cara Morton\uc740 \uc124\uba85\ud569\ub2c8\ub2e4.<\/p>\n<h2>Webex Cloud Calling \ubc0f Contact Center\ub85c \uc2dc\uac04 \ub2e8\ucd95<\/h2>\n<p>Cover-More\ub294 \uc120\uc81c\uc801\uc774\uace0 \ubbf8\ub798 \uc9c0\ud5a5\uc801\uc778 \uc0dd\uac01\uc744 \ud558\ub294 \ubb38\ud654\ub97c \uac00\uc9c0\uace0 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\ub4e4\uc740 \uc5ec\ud589\uc774 \uc7ac\uac1c\ub420 \ub54c\uae4c\uc9c0 \uc190\uc73c\ub85c \ub0a0\uc9dc\ub97c \uaf3d\uc73c\uba70 \uae30\ub2e4\ub9ac\uc9c0 \uc54a\uae30\ub85c \ud588\uc2b5\ub2c8\ub2e4. \uc0ac\uc2e4 Cover-More\uc5d0\uc11c\ub294 \ud558\uc774\ube0c\ub9ac\ub4dc \uc5c5\ubb34\uc640 \uc2dc\uc2a4\ud15c \uc5c5\uadf8\ub808\uc774\ub4dc\uc5d0 \ub300\ud55c \ub17c\uc758\uac00 \uc774\ubbf8 \uc2dc\uc791\ub418\uace0 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \ud32c\ub370\ubbf9\uc774 \ub2e8\uc9c0 \uadf8 \uae30\uac04\uc744 \uc55e\ub2f9\uae34 \uac83\ubfd0\uc774\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p>Cover-More\ub294 \uc2dc\uc2a4\ud15c\uacfc \ud504\ub85c\uc138\uc2a4\ub97c \ub354 \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ud558\uae30 \uc704\ud574 \uae30\uc220 \uc2a4\ud0dd\uc744 \uc5c5\uadf8\ub808\uc774\ub4dc\ud574\uc57c \ud588\uc2b5\ub2c8\ub2e4. \uc774 \ud68c\uc0ac\uc5d0\uc11c\ub294 \ud074\ub77c\uc6b0\ub4dc \uc194\ub8e8\uc158\uc744 \uc6d0\ud588\uc2b5\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \uadf8\uc0ac\uc774\uc5d0, \uace0\uac1d\uc5d0\uac8c \ub354 \ub098\uc740 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\ub294 \ubc29\ubc95\uc744 \ubaa8\uc0c9\ud558\uace0\uc790 \ud588\uc2b5\ub2c8\ub2e4. \uc778\ud504\ub77c \ubc0f \ud074\ub77c\uc6b0\ub4dc \ubd80\ubb38\uc758 \uae00\ub85c\ubc8c \uad00\ub9ac\uc790 James Hill\uc740 &#8220;Webex\ub294 \uc6b0\ub9ac\uac00 \uc0c8\ub85c\uc6b4 \uc0dd\uac01\uc744 \ud558\ub294 \ub370 \ud070 \ub3c4\uc6c0\uc774 \ub418\uc5c8\uc2b5\ub2c8\ub2e4.&#8221;\ub77c\uace0 \uc124\uba85\ud569\ub2c8\ub2e4. \ucca0\uc800\ud55c \ud3c9\uac00 \ud504\ub85c\uc138\uc2a4\ub97c \ud1b5\ud574 Cover-More\uc5d0\uc11c\ub294 <a href=\"https:\/\/www.webex.com\/contact-center.html\" target=\"_blank\" rel=\"noopener\">Webex Contact Center<\/a> \ubc0f <a href=\"https:\/\/www.webex.com\/enterprise-cloud-calling.html\" target=\"_blank\" rel=\"noopener\">Cloud Calling<\/a>\uc744 \uc120\ud0dd\ud588\uc73c\uba70, \uc804\uccb4 \uae00\ub85c\ubc8c \uace0\uac1d \uc11c\ube44\uc2a4 \ub124\ud2b8\uc6cc\ud06c\uc5d0\uc11c \uc774\ub7ec\ud55c \uc194\ub8e8\uc158\uc744 \ud558\ub8e8 \ub9cc\uc5d0 \uc2e4\ud589\ud558\ub294 \ub370 \uc131\uacf5\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>Webex\uc5d0\uc11c\ub294 \uc2e4\uc2dc\uac04 \uae00\ub85c\ubc8c \ubcf4\uace0 \ubc0f \ub370\uc774\ud130 \uc560\ub110\ub9ac\ud2f1\uc2a4\uc640 \ud568\uaed8 \uc9c1\uad00\uc801\uc778 \uc634\ub2c8\ucc44\ub110 \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. &#8220;\uc608\uc804\uc5d0\ub294 \uc0ac\uc804\uc5d0 \uc9c0\ud45c\ub97c \ud655\ubcf4\ud558\uc9c0 \ubabb\ud588\uc2b5\ub2c8\ub2e4. \uc774\uc81c\ub294 Webex Contact Center\ub97c \ud1b5\ud574 \uace0\uac1d\uc774 \uc5b4\ub514\uc5d0\uc11c \uc624\ub294\uc9c0, \uae30\ubcf8\uc801\uc73c\ub85c \uace0\uac1d\uc5d0\uac8c \ub354 \ub098\uc740 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\ub824\uba74 \uc5b4\ub5bb\uac8c \ud574\uc57c \ud558\ub294\uc9c0\uc5d0 \uad00\ud55c \ub370\uc774\ud130\ub97c \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.&#8221;\ub77c\uace0 Hill\uc740 \ub367\ubd99\uc785\ub2c8\ub2e4. &#8220;\ub9e4\uc6b0 \uc9c1\uad00\uc801\uc774\uace0 \uc0ac\uc6a9\ubc95\ub3c4 \ud6e8\uc52c \ub354 \uc27d\uc2b5\ub2c8\ub2e4. \uc774\uc81c \uc6b0\ub9ac \ud68c\uc0ac\uc5d0\uc11c\ub294 \uc804 \uc138\uacc4\uc5d0\uc11c \uc218\ud589\ud574\uc57c \ud558\ub294 \ubaa8\ub4e0 \uc791\uc5c5\uc5d0 \ub300\ud55c \ubcf4\uace0\ub97c \uc218\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.&#8221;<\/p>\n<h2>\ud55c \ubc88\uc5d0 \ud558\ub098\uc758 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc73c\ub85c \uace0\uac1d \uacbd\ud5d8 \uac1c\uc120<\/h2>\n<p>Cover-More\uc5d0\uc11c\ub294 \uc804\uccb4 \uc6cc\ud06c\ud50c\ub85c\ub9cc \uac1c\uc120\ud55c \uac83\uc774 \uc544\ub2c8\ub77c, \ub6f0\uc5b4\ub09c \uace0\uac1d \uc11c\ube44\uc2a4\ub3c4 \uc81c\uacf5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<blockquote><p>&#8220;\uace0\uac1d\ub4e4\uc740 \uc6b0\ub9ac \ud68c\uc0ac\uc5d0 \ubb38\uc758\ud560 \ub54c \uaf2d \uc804\ud654\ub9cc \uc774\uc6a9\ud558\ub294 \uac8c \uc544\ub2c8\ub77c, \uc774\uba54\uc77c\uc774\ub098 SMS\ub97c \ubcf4\ub0b4\uace0 \uc2f6\uc744 \uc218\ub3c4 \uc788\uace0 \ucc44\ud305\uc774\ub098 Facebook\uc744 \uc774\uc6a9\ud558\uace0 \uc2f6\uc744 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. Webex\ub97c \ud65c\uc6a9\ud558\uc5ec \uc6b0\ub9ac\ub294 \uace0\uac1d\uc5d0\uac8c \ub354 \ub098\uc740 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \ubc29\ubc95\uc5d0 \uad00\ud55c \uadf8\ub7ec\ud55c \ub17c\uc758\ub97c \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.&#8221;\ub77c\uace0 Hill\uc740 \uc124\uba85\ud569\ub2c8\ub2e4.<\/p><\/blockquote>\n<p>Webex\ub97c \ud1b5\ud574 Cover-More\ub294 \uc57d 300\uba85\uc5d0 \ub2ec\ud558\ub294 \uc5d0\uc774\uc804\ud2b8\ub97c \ub9c8\uc774\uadf8\ub808\uc774\uc158\ud558\uace0, IT \uc2a4\ud0dd\uc744 \uc5c5\uadf8\ub808\uc774\ub4dc\ud558\uace0, \uc6cc\ud06c\ud50c\ub85c\ub97c \uac04\uc18c\ud654\ud558\uace0, \ube44\uc988\ub2c8\uc2a4 \ud30c\ud2b8\ub108\uc640 \ud1b5\ud569\ud558\uc5ec \uc5ec\ud589 \ubcf4\ud5d8\uc5d0 \ub300\ud55c \uc811\uadfc\uc131\uc744 \ud55c\uce35 \ub354 \ub192\uc77c \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. Hill\uc740 \ub2e4\uc74c\uacfc \uac19\uc774 \uc774\uc57c\uae30\ud569\ub2c8\ub2e4. &#8220;\uae30\uc874\uc758 \ub0a1\uc740 \uae30\uc220\uc744 \ubaa8\ub450 \uc81c\uac70\ud558\uace0 Webex\ub85c \uc804\ud658\ud55c \uacb0\uacfc, \uc2e4\uc81c\ub85c \ub9e4\ub144 \uc6b4\uc601 \ube44\uc6a9\uc774 30% \uc774\uc0c1 \uc808\uac10\ub418\uc5c8\uc2b5\ub2c8\ub2e4.&#8221;<\/p>\n<p>Cover-More\uc758 \ubbf8\ub798\ub294 \ubc1d\uac8c \ube5b\ub098\uace0 \uc788\uc2b5\ub2c8\ub2e4. Hill\uc740 \ub2e4\uc74c\uacfc \uac19\uc740 \uc124\uba85\uc744 \ub367\ubd99\uc600\uc2b5\ub2c8\ub2e4. &#8220;\uc6b0\ub9ac\uc758 \ube44\uc988\ub2c8\uc2a4\ub294 \uace7 \uc5c4\uccad\ub098\uac8c \ubc14\ube60\uc9c8 \uac81\ub2c8\ub2e4. \uc55e\uc73c\ub85c Webex\uac00 \ub354\uc6b1 \uac1c\uc120\ub41c \uace0\uac1d \uacbd\ud5d8\uc744 \uc870\uc131\ud558\ub294 \uacfc\uc815\uc5d0\uc11c \uc5b4\ub5a4 \uc5ed\ud560\uc744 \ud560 \uc218 \uc788\uc744\uc9c0 \ubb34\ucc99 \uae30\ub300\ub429\ub2c8\ub2e4.&#8221;<\/p>\n<p><a href=\"https:\/\/www.webex.com\/products\/customer-experience.html\">Webex\uc758 \uace0\uac1d \uacbd\ud5d8 \uc194\ub8e8\uc158<\/a>\uc5d0\uc11c \uc81c\uacf5\ud558\ub294 \ubaa8\ub4e0 \uae30\ub2a5\uc744 \uc0b4\ud3b4\ubcf4\uace0 Webex \uc194\ub8e8\uc158\uc774 \uc5b4\ub5a4 \ubc29\uc2dd\uc73c\ub85c \ube44\uc988\ub2c8\uc2a4\ub97c \uac1c\uc120\ud560 \uc218 \uc788\ub294\uc9c0 \uc54c\uc544\ubcf4\uc2dc\uae30 \ubc14\ub78d\ub2c8\ub2e4.<\/p>\n<p><strong>\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/strong><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/ko\/%ea%b3%a0%ea%b0%9d-%ea%b2%bd%ed%97%98\/%ec%97%ac%ed%96%89-%eb%b3%b4%ed%97%98-%ec%97%85%ea%b3%84%ec%9d%98-%ec%bb%a8%ed%83%9d-%ec%84%bc%ed%84%b0-%ea%b8%b0%ec%88%a0-%ec%9e%ac%ec%a0%95%ec%9d%98\/\" target=\"_blank\" rel=\"noopener\">\uc5ec\ud589 \ubcf4\ud5d8 \uc5c5\uacc4\uc758 &#8216;\ucee8\ud0dd \uc13c\ud130&#8217; \uae30\uc220 \uc7ac\uc815\uc758<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/ko\/customer-stories\/%eb%94%94%ec%a7%80%ed%84%b8-%eb%a9%94%ec%8b%9c%ec%a7%95-%ec%97%ac%ec%a0%95%ec%9d%84-%ec%8b%9c%ec%9e%91%ed%95%98%ea%b8%b0-%ec%9c%84%ed%95%9c-%ec%84%b8-%ea%b0%80%ec%a7%80-%ea%b3%a0%eb%a0%a4-%ec%82%ac\/\" target=\"_blank\" rel=\"noopener\">\ub514\uc9c0\ud138 \uba54\uc2dc\uc9d5 \uc5ec\uc815\uc744 \uc2dc\uc791\ud558\uae30 \uc704\ud55c \uc138 \uac00\uc9c0 \uace0\ub824 \uc0ac\ud56d<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/ko\/customer-stories\/webex-connect%eb%a1%9c-%ec%84%b8%ea%b3%84-%ec%b5%9c%ea%b3%a0%ec%9d%98-%ea%b3%a0%ea%b0%9d-%ea%b2%bd%ed%97%98-%ec%98%a4%ec%bc%80%ec%8a%a4%ed%8a%b8%eb%a0%88%ec%9d%b4%ec%85%98\/\" target=\"_blank\" rel=\"noopener\">Webex Connect\ub85c \uc138\uacc4 \ucd5c\uace0\uc758 \uace0\uac1d \uacbd\ud5d8 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>2019\ub144\uc5d0 Cover-More\ub294 \uc5b4\ub824\uc6b4 \uc0c1\ud669\uc5d0 \ub193\uc774\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ud574\uc678\uc5ec\ud589 \ubcf4\ud5d8 \ud68c\uc0ac\uc778 Zurich Insurance Group\uc5d0 \uc18d\ud574 \uc788\ub294 \uc774 \ud68c\uc0ac\ub294 \uc804 \uc138\uacc4 1,500\ub9cc \uba85 [&hellip;]<\/p>\n","protected":false},"author":5426,"featured_media":392634,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[424,1782],"tags":[772,1851],"class_list":["post-394360","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-stories","category-1782","tag-cloud-communications","tag-1851"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\ud32c\ub370\ubbf9 \uc774\ud6c4 \uc5ec\ud589\uc0ac\uc5c5\uc744 \ub2e4\uc2dc \ud65c\uc131\ud654\ud55c Cover-More\uc758 \uace0\uac1d \uc6b0\uc120 \uc811\uadfc \ubc29\uc2dd | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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