Jamie Romanin

Jamie Romanin

Jamie Romanin, Head of Webex Customer Experience Practice, Asia Pacific, Japan and Greater China

Jamie has spent more than 20 years successfully delivering growth for multi‐national IT&T companies across Asia Pacific.

His leadership experience and technical expertise in cloud-based technologies gives him invaluable insight into how to effectively use innovation and technology to shape and grow businesses.

As the Head of Webex Customer Experience Practice, Asia Pacific, Japan & Greater China at Cisco, he is focused on helping companies turn their contact centers into strategic assets for their businesses.

Parte 2: O Webex possibilita que os agentes das centrais de atendimento prosperem na era do trabalho híbrido
Parte 1: O Webex possibilita que os agentes das centrais de atendimento prosperem na era do trabalho híbrido
A inovação da central de atendimento na “era do cliente”
Incorporação do poder dos dados nos centros de contato para criar superagentes