{"id":19500,"date":"2021-06-02T12:15:06","date_gmt":"2021-06-02T19:15:06","guid":{"rendered":"https:\/\/blog.webex.com\/webex-calling-agora-inclui-recursos-expandidos-de-gravacao-de-chamada\/"},"modified":"2021-08-31T10:44:11","modified_gmt":"2021-08-31T17:44:11","slug":"webex-calling-agora-inclui-recursos-expandidos-de-gravacao-de-chamada","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/pt-br\/colaboracao\/webex-calling-agora-inclui-recursos-expandidos-de-gravacao-de-chamada\/","title":{"rendered":"Webex Calling agora inclui recursos expandidos de grava\u00e7\u00e3o de chamada"},"content":{"rendered":"

Melhorias para grava\u00e7\u00e3o de chamada com Webex Calling <\/strong><\/h2>\n

Quando se trata de grava\u00e7\u00e3o de chamada, existe uma s\u00e9rie de requisitos no setor. Nossa experi\u00eancia em atender o mercado de chamadas corporativas nos ensinou que, para muitos setores, como os de sa\u00fade e finan\u00e7as, existem regulamentos e requisitos de conformidade que devem ser atendidos. Requisitos que devem ser aplicados incluindo o per\u00edodo em que as grava\u00e7\u00f5es s\u00e3o armazenadas, quem tem acesso e o local onde s\u00e3o armazenadas geralmente variam de pa\u00eds para pa\u00eds. A grava\u00e7\u00e3o de chamadas normalmente \u00e9 regulamentada de forma diferente e com mais vigor do que as grava\u00e7\u00f5es de reuni\u00f5es. Por esta raz\u00e3o, n\u00f3s constru\u00edmos parcerias s\u00f3lidas com fornecedores l\u00edderes que s\u00e3o especialistas em fornecimento de solu\u00e7\u00f5es de grava\u00e7\u00e3o de chamadas para topo tipo de neg\u00f3cio. N\u00f3s ent\u00e3o trabalhamos em conjunto com eles para assegurar que as solu\u00e7\u00f5es de grava\u00e7\u00e3o integrem e tenha bom desempenho com as plataformas de chamadas da Cisco, para que os nossos clientes tenham a melhor experi\u00eancia poss\u00edvel.<\/p>\n

Assim que constru\u00edmos a plataforma Webex Calling, n\u00f3s adotamos o Protocolo de Grava\u00e7\u00e3o de Sess\u00e3o (SIPREC), a interface padr\u00e3o do setor para grava\u00e7\u00e3o de chamadas. Ano passado, n\u00f3s apresentamos a Dubber Recording como nosso primeiro parceiro de Solu\u00e7\u00f5es Plus para oferecer suporte \u00e0 conformidade de grava\u00e7\u00e3o do Webex Calling. A Dubber foi a primeira solu\u00e7\u00e3o de grava\u00e7\u00f5es de chamadas com hospedagem m\u00faltipla criada na nuvem, com grava\u00e7\u00e3o e armazenagem mundial, e s\u00e3o especialistas no setor de grava\u00e7\u00e3o de chamadas de conformidade. Usamos o SIPREC para interligar de forma segura a Webex Cloud com a nuvem de grava\u00e7\u00e3o da Dubber, tornando a integra\u00e7\u00e3o simples de ser habilitada no Webex Control hub.<\/p>\n

Grava\u00e7\u00e3o de conveni\u00eancia vs. grava\u00e7\u00e3o de conformidade <\/strong><\/h2>\n

Grava\u00e7\u00e3o de conformidade \u00e9 uma exig\u00eancia comercial cr\u00edtica para muitas empresas. No entanto, outras empresas podem n\u00e3o estar sujeitas aos mesmos \u00f3rg\u00e3os e diretrizes regulat\u00f3rias, e precisam simplesmente de fun\u00e7\u00f5es b\u00e1sicas de grava\u00e7\u00e3o de chamadas. Isso \u00e9 o que o setor chama de \u201cgrava\u00e7\u00e3o de conveni\u00eancia\u201d, que oferece aos funcion\u00e1rios a op\u00e7\u00e3o de gravar a chamada para revis\u00e3o posterior, quando for conveniente. Na maioria dos casos, algumas chamadas podem estar sujeitas a conformidade, enquanto outras n\u00e3o.<\/p>\n

Estamos trabalhando em conjunto com a Dubber com o intuito de fornecer um recurso de grava\u00e7\u00e3o de chamadas de conveni\u00eancia juntamente com o Dubber Teams, sua oferta de grava\u00e7\u00e3o de chamadas prontas para conformidade total a um pre\u00e7o acess\u00edvel.<\/p>\n

Dubber Go \u2013 Grava\u00e7\u00e3o de conveni\u00eancia agora inclusa com o Webex Calling <\/strong><\/h2>\n

Estamos felizes em anunciar que o Webex Calling a partir de agora ir\u00e1 incluir o Dubber Go sem custo adicional. O Dubber Go oferecer\u00e1 a todos os usu\u00e1rios do Webex Calling grava\u00e7\u00f5es de chamadas ilimitadas dispon\u00edveis para download e reprodu\u00e7\u00e3o por 30 dias a partir da nuvem da Dubber.<\/p>\n

Uma vez habilitado, os clientes administradores poder\u00e3o habilitar seus funcion\u00e1rios com o Dubber Go atrav\u00e9s do portal administra\u00e7\u00e3o Webex Control Hub. Eles podem escolher entre ter a grava\u00e7\u00e3o sempre ativada ou permitir que o usu\u00e1rio inicie\/pare\/pause\/retome a grava\u00e7\u00e3o sob demanda de seus telefones ou aplicativo Webex, no desktop ou celular. Os usu\u00e1rios poder\u00e3o facilmente gravar as chamadas e ter acesso imediato para baixar ou repetir atrav\u00e9s do portal da Dubber.<\/p>\n


\n\"grava\u00e7\u00e3o
\n<\/a><\/p>\n

Um lugar para gerenciar as grava\u00e7\u00f5es<\/strong><\/h2>\n

Se um cliente determinar que as exig\u00eancias regulat\u00f3rias para a grava\u00e7\u00e3o de algumas chamadas devem ser cumpridas, n\u00f3s facilitamos a atualiza\u00e7\u00e3o do Dubber Go para o Dubber Teams. O Dubber Teams fornece \u00e0s empresas total acesso administrativo e controle de pol\u00edticas para grava\u00e7\u00f5es em toda a organiza\u00e7\u00e3o. Acreditamos que ter um lugar para armazenar e gerenciar, tanto grava\u00e7\u00f5es de conveni\u00eancia como de conformidade, simplifica a administra\u00e7\u00e3o e os procedimentos gerais de conformidade.<\/p>\n

Suporte h\u00edbrido <\/strong><\/h2>\n

A grava\u00e7\u00e3o da Dubber \u00e9 a \u00fanica solu\u00e7\u00e3o de grava\u00e7\u00e3o que funciona simultaneamente com o Webex Calling e a nossa fam\u00edlia de plataformas de chamadas Cisco Unified Communications Manager (UCM). Isso que significa que se voc\u00ea estiver realizando a transi\u00e7\u00e3o do UCM local para o Webex Calling, poder\u00e1 usar o Dubber para atender todos os requisitos de grava\u00e7\u00e3o de chamadas e gerenciar tudo por um mesmo portal. Incluiremos tamb\u00e9m a grava\u00e7\u00e3o de conveni\u00eancia do Dubber Go em cada sede da UCM Cloud. Esta abordagem h\u00edbrida simplifica as suas experi\u00eancias de gerenciamento e administra\u00e7\u00e3o.<\/p>\n

D\u00ea o pr\u00f3ximo passo <\/strong><\/h2>\n

O Webex est\u00e1 tornando as chamadas mais f\u00e1ceis e mais acess\u00edveis do que nunca. Estamos animados em expandir os recursos de grava\u00e7\u00e3o de chamadas e oferecer recursos ricos e flex\u00edveis, e solu\u00e7\u00f5es f\u00e1ceis de gerenciar para os nossos clientes.<\/p>\n

Interessado em saber mais?<\/a><\/p><\/blockquote>\n

Saiba mais<\/strong><\/p>\n

Novidades no Webex: Maio de 2021<\/a><\/p>\n

Webex: Coloca\u00e7\u00e3o a acessibilidade, utilidade e inclusividade no primeiro plano<\/a><\/p>\n

Liberte-se da multid\u00e3o, permitindo sess\u00f5es menores para conversas mais engajadas e focadas\u00a0<\/a><\/p>\n

Recursos<\/strong><\/p>\n

O novo Webex<\/a><\/p>\n

Pronto para mudar para o novo Webex?<\/a><\/p>\n

Saiba mais<\/strong><\/p>\n

O que h\u00e1 de novo no Webex<\/a><\/p>\n

Participe de uma reuni\u00e3o on-line Webex<\/a><\/p>\n

Saiba mais sobre o Webex, participe de uma de nossas pr\u00f3ximas sess\u00f5es de treinamento<\/a><\/p>\n

Explore as demonstra\u00e7\u00f5es di\u00e1rias de produtos<\/a><\/p>\n

Inscreva-se no Webex<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

O Webex est\u00e1 tornando as chamadas mais f\u00e1ceis e mais acess\u00edveis do que nunca. Estamos animados em expandir os recursos de grava\u00e7\u00e3o de chamadas e oferecer recursos ricos e flex\u00edveis, e solu\u00e7\u00f5es f\u00e1ceis de gerenciar para os nossos clientes.<\/p>\n","protected":false},"author":1,"featured_media":372554,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5283],"tags":[2193,5485,4493,6645,8002,15112],"class_list":["post-19500","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-colaboracao","tag-chamada-em-conferencia","tag-chamadas-do-webex","tag-cisco-unified-communications-manager","tag-cisco-unified-communications-manager-pt-br","tag-workforce-management-pt-br","tag-workforce-management"],"acf":[],"yoast_head":"\nWebex Calling agora inclui recursos expandidos de grava\u00e7\u00e3o de chamada | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/collaboration\/webex-calling-now-includes-expanded-call-recording-capabilities\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Webex Calling agora inclui recursos expandidos de grava\u00e7\u00e3o de chamada | Webex Blog\" \/>\n<meta property=\"og:description\" content=\"O Webex est\u00e1 tornando as chamadas mais f\u00e1ceis e mais acess\u00edveis do que nunca. 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