{"id":373377,"date":"2021-09-09T10:12:40","date_gmt":"2021-09-09T17:12:40","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-pt-br\/expert-on-demand-for-government\/"},"modified":"2021-09-09T10:12:40","modified_gmt":"2021-09-09T17:12:40","slug":"expert-on-demand-for-government","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/pt-br\/colaboracao\/videoconferencia\/expert-on-demand-for-government\/","title":{"rendered":"Expert on Demand for Government"},"content":{"rendered":"<p>Em junho, a Cisco introduziu novos recursos no <a href=\"https:\/\/blog.webex.com\/pt-br\/videoconferencia\/capacitacao-dos-trabalhadores-da-linha-de-frente-com-webex-expert-on-demand\/\">Webex Expert on Demand<\/a> para oferecer suporte aos funcion\u00e1rios da linha de frente. Com a integra\u00e7\u00e3o cont\u00ednua entre o Webex e o Realwear, fornecedor de fones de ouvido industriais de realidade assistida (AR), os funcion\u00e1rios podem se conectar instantaneamente com especialistas remotos ou com suas equipes. Essa experi\u00eancia ativada por voz e sem nenhum toque permite que os funcion\u00e1rios da linha de frente trabalhem de maneira segura e eficaz com orienta\u00e7\u00e3o remota de especialistas. O Webex Expert on Demand da Cisco ajuda as organiza\u00e7\u00f5es a digitalizar as opera\u00e7\u00f5es, orienta os profissionais em tarefas complexas e oferece suporte \u00e0 solu\u00e7\u00e3o de problemas remota.<\/p>\n<p>Reconhecendo que os funcion\u00e1rios da linha de frente s\u00e3o essenciais em v\u00e1rios setores para manter as opera\u00e7\u00f5es em andamento e realizar v\u00e1rias rotinas para garantir a continuidade dos neg\u00f3cios, identificamos e agora podemos oferecer suporte \u00e0queles que operam no espa\u00e7o federal dos EUA com diferentes requisitos de seguran\u00e7a de dados em compara\u00e7\u00e3o com seus colegas do setor privado.<\/p>\n<h2><strong>Webex Expert on Demand<\/strong><strong> for Government<\/strong><\/h2>\n<p>O Webex Expert on Demand for Government foi desenvolvido para organiza\u00e7\u00f5es p\u00fablicas em que funcion\u00e1rios da linha de frente e especialistas remotos podem ficar conectados em uma plataforma com criptografia de ponta a ponta de informa\u00e7\u00f5es federais que atende aos requisitos do Programa Federal de Gerenciamento de Risco e Autoriza\u00e7\u00e3o (FedRAMP) dos EUA no N\u00edvel de Impacto 2 (FedRAMP moderado). O FedRAMP \u00e9 um programa governamental que promove a ado\u00e7\u00e3o de avalia\u00e7\u00e3o, autoriza\u00e7\u00e3o e monitoramento de seguran\u00e7a padr\u00e3o de produtos e servi\u00e7os.<\/p>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/front-line-workers-xOD-for-government.png\"><br \/>\n  <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-373087 size-full\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/front-line-workers-xOD-for-government.png\" alt=\"front line workers xOD for government.png\" width=\"1500\" height=\"1295\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/front-line-workers-xOD-for-government.png 602w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/front-line-workers-xOD-for-government-300x259.png 300w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/front-line-workers-xOD-for-government-1024x884.png 1024w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/front-line-workers-xOD-for-government-768x663.png 768w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><br \/>\n<\/a><\/p>\n<p>Nossa plataforma utiliza realidade assistida (AR) para aumentar a disponibilidade de especialistas e equipes de servi\u00e7o dispersos geograficamente em locais onde mais precisamos deles, ao mesmo tempo em que reduz os deslocamentos f\u00edsicos. Os profissionais da linha de frente podem usar movimentos de rastreamento de cabe\u00e7a e comandos de voz, sem ter que usar as m\u00e3os, para participar de chamadas de \u00e1udio e v\u00eddeo com v\u00e1rios participantes para receber orienta\u00e7\u00e3o em tempo real e compartilhar conte\u00fado e documentos com anota\u00e7\u00f5es em tempo real, levando a resolu\u00e7\u00f5es mais r\u00e1pidas, experi\u00eancias aprimoradas e maior seguran\u00e7a.<\/p>\n<p><a href=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/Frontline-workers-using-AR.png\"><br \/>\n  <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-373107\" src=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/Frontline-workers-using-AR.png\" alt=\"Trabalhadores da linha de frente usando AR\" width=\"720\" height=\"516\" srcset=\"https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/Frontline-workers-using-AR.png 720w, https:\/\/blog.webex.com\/wp-content\/uploads\/2021\/09\/Frontline-workers-using-AR-300x215.png 300w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><br \/>\n<\/a><\/p>\n<p>Em um momento em que a transforma\u00e7\u00e3o digital se tornou uma necessidade, capacitar organiza\u00e7\u00f5es e recursos do setor p\u00fablico ter\u00e1 um impacto profundo. O Webex Expert on Demand for Government \u00e9 um grande passo rumo \u00e0 evolu\u00e7\u00e3o digital em um espa\u00e7o onde h\u00e1 muitas efici\u00eancias a se ganhar. Nos pr\u00f3ximos meses, continuaremos inovando e lan\u00e7ando recursos e ferramentas para aprimorar a experi\u00eancia de colabora\u00e7\u00e3o no Webex Expert on Demand for Government.<\/p>\n<blockquote><p>Para saber mais ou iniciar uma avalia\u00e7\u00e3o gratuita de 30 dias, clique <a href=\"https:\/\/realwear.com\/solutions\/cisco-webex-expert-on-demand\/\">aqui<\/a><\/p><\/blockquote>\n<p><strong>Saiba mais<\/strong><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/pt-br\/videoconferencia\/novidades-no-webex-setembro-de-2021\/\">Novidades no Webex: Setembro de 2021<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/pt-br\/videoconferencia\/expansao-dos-recursos-de-colaboracao-no-webex-for-government\/\">Expans\u00e3o de recursos de colabora\u00e7\u00e3o no Webex for Government<\/a><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/pt-br\/videoconferencia\/a-oferta-do-melhor-do-webex-para-a-defesa\/\">Trazendo o melhor do Webex for Government<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Em junho, a Cisco introduziu novos recursos no Webex Expert on Demand para oferecer suporte aos funcion\u00e1rios da linha de [&hellip;]<\/p>\n","protected":false},"author":5410,"featured_media":373085,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5283,1496],"tags":[885,3851,4674,9980,2105,5439],"class_list":["post-373377","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-colaboracao","category-videoconferencia","tag-business-phone","tag-collaboration-solutions","tag-comunicacoes-na-nuvem","tag-fedramp-pt-br","tag-ferramentas-de-colaboracao","tag-solucoes-de-colaboracao"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Expert on Demand for Government | Webex 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