{"id":382766,"date":"2020-08-03T08:30:32","date_gmt":"2020-08-03T15:30:32","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-pt-br\/a-uc-today-premia-o-cisco-webex-assistant-2020-orientado-por-ia-como-produto-inovador-do-ano\/"},"modified":"2020-08-03T08:30:32","modified_gmt":"2020-08-03T15:30:32","slug":"a-uc-today-premia-o-cisco-webex-assistant-2020-orientado-por-ia-como-produto-inovador-do-ano","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/pt-br\/experiencia-do-cliente\/a-uc-today-premia-o-cisco-webex-assistant-2020-orientado-por-ia-como-produto-inovador-do-ano\/","title":{"rendered":"A UC Today premia o Cisco Webex Assistant 2020 orientado por IA ..."},"content":{"rendered":"<h2><span><br \/>\n  <strong>A Cisco \u00e9 reconhecida pela solu\u00e7\u00e3o de IA Webex Assistant totalmente inovadora <\/strong><br \/>\n<\/span><\/h2>\n<p>N\u00f3s temos \u00f3timas not\u00edcias. Semana passada, a Cisco ganhou dois pr\u00eamios da UC Today de 2020: <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/web-conferencing\/index.html\">o Webex<\/a> como Melhor plataforma de colabora\u00e7\u00e3o e o\u00a0<a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/webex-meetings\/transcription.html#~voice-intelligence\">Webex Assistant<\/a> como Produto mais inovador.<\/p>\n<p>A UC Today \u00e9 autoridade l\u00edder do setor em tecnologia de comunica\u00e7\u00e3o e colabora\u00e7\u00e3o. O painel de ju\u00edzes inclui alguns dos analistas mais conceituados em nosso setor, incluindo Zeus Kerravala, ZK Research, Blair Pleasant, Commfusion, Kevin Kieller, enableUC, Melissa Swartz, Swartz Consulting, Jon Arnold, J. Arnold &#038; Associates, e Irwin Lazar, Nemertes Research.<\/p>\n<p>O Webex Assistant baseia-se no mecanismo de fala revolucion\u00e1rio da <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/about\/corporate-strategy-office\/acquisitions\/voicea.html#:~:text=Cisco%20has%20Completed%20the%20Acquisition%20of%20Voicea*&#038;text=SAN%20JOSE%2C%20Calif.,based%20in%20Mountain%20View%2C%20CA.\">Voicea<\/a>, a empresa da qual sou co-fundador e que foi adquiria pela Cisco em setembro de 2019, bem como na tecnologia de IA da MindMeld, uma empresa tamb\u00e9m incorporada pela Cisco em maio de 2017. N\u00f3s integramos, de forma nativa, nossa tecnologia de IA ao Webex Meetings e Webex Rooms, al\u00e9m da transcri\u00e7\u00e3o de chamadas com exclusividade \u00e0 experi\u00eancia entre cliente e agente da central de atendimento, que contam com uma transcri\u00e7\u00e3o e resumo completos de cada chamada.<\/p>\n<p>Vamos falar um pouco mais sobre por que o Webex Assistant recebeu o t\u00edtulo de mais inovador.<\/p>\n<p><iframe loading=\"lazy\" title=\"First hand look at Webex Assistant for Webex Meetings\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/BU_dzHCx8l8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h2><span><br \/>\n  <strong>Nunca mais toque em outro bot\u00e3o para iniciar uma chamada ou fazer anota\u00e7\u00f5es durante uma reuni\u00e3o <\/strong><br \/>\n<\/span><\/h2>\n<p>Na atual era do trabalho de casa saturado de reuni\u00f5es, as empresas depositam sua confian\u00e7a na tecnologia que lhes permita se reunir virtualmente e, assim, manter os trabalhos e os neg\u00f3cios a todo vapor. Produtos com total seguran\u00e7a, confi\u00e1veis e f\u00e1ceis de usar s\u00e3o obrigat\u00f3rios. A inova\u00e7\u00e3o vem de brinde.<\/p>\n<p>E o Webex Assistant oferece tudo isso. \u00c9 a primeira solu\u00e7\u00e3o orientada por IA totalmente integrada ao assistente digital de reuni\u00e3o que \u00e9 voltada \u00e0s empresas, automatizando as tarefas da reuni\u00e3o e adicionando comandos de voz \u00e0s videoconfer\u00eancias do Webex.<\/p>\n<p>Que tal ter acesso a uma transcri\u00e7\u00e3o completa de todas as suas reuni\u00f5es e poder solicitar o que quiser enquanto acontecem, com acesso imediato \u00e0 transcri\u00e7\u00e3o completa, grava\u00e7\u00e3o, destaques e itens de a\u00e7\u00e3o assim que a reuni\u00e3o acaba?\u00a0 Pense em quantas horas ser\u00e3o poupadas, a produtividade que voc\u00ea ter\u00e1, al\u00e9m do acompanhamento, garantindo responsabilidade, resultados e decis\u00f5es.<\/p>\n<p>Esse \u00e9 o poder de uma abordagem que d\u00e1 prioridade ao comando de voz! Com o Webex Assistant, voc\u00ea tem legendas em tempo real, anota\u00e7\u00f5es, itens de a\u00e7\u00e3o, e ainda pode definir destaques. Voc\u00ea pode baixar a transcri\u00e7\u00e3o da reuni\u00e3o, com a identifica\u00e7\u00e3o de quem falou o que, para que voc\u00ea possa voltar e ouvir <em>quem disse o qu\u00ea<\/em>.\u00a0 \u00c9 muito f\u00e1cil procurar por assuntos e fazer atualiza\u00e7\u00f5es. Assim, voc\u00ea pode compartilhar rapidamente os resultados da reuni\u00e3o e manter sua equipe coordenada. Simples assim.<\/p>\n<h2><span><br \/>\n  <strong>Destaques da solu\u00e7\u00e3o<\/strong><br \/>\n  <strong>\u00a0<\/strong><br \/>\n<\/span><\/h2>\n<p><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/webex-meetings\/transcription.html#~voice-intelligence\">O Webex Assistant for Webex Meetings<\/a> automatiza v\u00e1rias das tarefas cotidianas ao organizar uma reuni\u00e3o, como fazer anota\u00e7\u00f5es, definir destaques e atribuir itens de a\u00e7\u00e3o. Dessa forma, voc\u00ea pode se concentrar na discuss\u00e3o da reuni\u00e3o ao inv\u00e9s de ficar se distraindo com as anota\u00e7\u00f5es. O recurso usa o processamento de linguagem natural (NLP) em suporte a comandos de voz, transcri\u00e7\u00e3o em tempo real, legendas autom\u00e1ticas, destaques e anota\u00e7\u00f5es, itens de a\u00e7\u00e3o autom\u00e1ticos, pesquisa por palavra-chave ap\u00f3s a reuni\u00e3o, edi\u00e7\u00e3o e distribui\u00e7\u00e3o, e transcri\u00e7\u00e3o gravada. \u00a0Al\u00e9m disso, oferece o mais elevado \u00edndice de precis\u00e3o de palavras transcritas, dando a voc\u00ea conte\u00fados importantes e totalmente precisos, independentemente de como os participantes falam, os sotaques e os estilos de di\u00e1logo.<\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=7xeGWUbya98\">Com o Webex Assistant for Webex Rooms<\/a>, voc\u00ea vive uma experi\u00eancia de sala de reuni\u00e3o sem nenhum toque. Fica muito f\u00e1cil ligar para colegas, reservar salas de reuni\u00e3o e ter total controle das reuni\u00f5es <em>somente com a sua voz<\/em>. Voc\u00ea pode, por exemplo, iniciar, participar, gravar, desativar o som, ajustar o volume, convidar colegas e encerrar reuni\u00f5es <strong>sem precisar tocar em nada<\/strong>! Vale destacar, al\u00e9m disso, que o recurso \u201cparticipa\u00e7\u00e3o proativa\u201d lembra voc\u00ea verbalmente de participar da chamada antes da reuni\u00e3o. \u00a0Voc\u00ea s\u00f3 precisa entrar em uma sala e seu dispositivo m\u00f3vel ou laptop ser\u00e3o pareados automaticamente. Depois, o Webex Assistant avisar\u00e1 voc\u00ea quando a reuni\u00e3o estiver prestes a come\u00e7ar e perguntar\u00e1 se est\u00e1 pronto(a) para participar. \u00c9 muito simples ligar para um colega ou adicionar algu\u00e9m \u00e0 reuni\u00e3o, basta dizer \u201cOk, Webex, ligar para John\u201d e o Webex Assistant exibir\u00e1 uma lista de colegas chamados John com base no hist\u00f3rico de colabora\u00e7\u00e3o.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-331839\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/07\/Screen-Shot-2020-07-23-at-1.52.33-PM.png\" sizes=\"auto, (max-width: 704px) 100vw, 704px\" srcset=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/07\/Screen-Shot-2020-07-23-at-1.52.33-PM-300x170.png 300w, https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/07\/Screen-Shot-2020-07-23-at-1.52.33-PM.png 704w\" alt=\"Assistente Webex\" width=\"704\" height=\"400\" \/><\/p>\n<h2><span><br \/>\n  <strong>Total seguran\u00e7a na Cisco Cloud<\/strong><br \/>\n<\/span><\/h2>\n<p>O Webex Assistant for Webex Meetings tamb\u00e9m \u00e9 o \u00fanico servi\u00e7o de transcri\u00e7\u00e3o de primeiro participante do setor. O que isso quer dizer? Bem, seus dados ficam protegidos na nuvem da Cisco, sem a necessidade de serem enviados a um terceiro para transcri\u00e7\u00e3o e depois retornados, o que poderia levar a poss\u00edveis viola\u00e7\u00f5es \u00e0 seguran\u00e7a.<\/p>\n<h2><span><br \/>\n  <strong>No Webex, a inclus\u00e3o \u00e9 palavra de ordem<\/strong><br \/>\n<\/span><\/h2>\n<p>Segundo a Organiza\u00e7\u00e3o Mundial da Sa\u00fade, cerca de 5% da popula\u00e7\u00e3o mundial apresenta uma defici\u00eancia de perda auditiva. Estima-se que, at\u00e9 2050, mais de 900 milh\u00f5es de pessoas (ou 1 em cada 10 pessoas) apresentar\u00e3o essa condi\u00e7\u00e3o. O Webex Assistant torna as reuni\u00f5es mais acess\u00edveis para todos os participantes com defici\u00eancia auditiva ou que n\u00e3o s\u00e3o fluentes no idioma da reuni\u00e3o. A solu\u00e7\u00e3o, que conta o recurso de legenda para momentos em que \u00e9 mais f\u00e1cil ler do que ouvir, j\u00e1 est\u00e1 dispon\u00edvel em ingl\u00eas. Em breve, estar\u00e1 dispon\u00edvel em espanhol, franc\u00eas e alem\u00e3o para os dispositivos Webex Rooms.<\/p>\n<h2><span><br \/>\n  <strong>A inova\u00e7\u00e3o nunca para <\/strong><br \/>\n<\/span><\/h2>\n<p>N\u00f3s continuaremos a incorporar essa tecnologia incr\u00edvel em todo o restante da plataforma Webex, incluindo a transcri\u00e7\u00e3o p\u00f3s-chamada para o <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/unified-communications\/cloud-calling\/index.html\">Webex Calling<\/a> e ainda mais integra\u00e7\u00f5es com o <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/index.html\">Webex Contact Center<\/a>. Fique ligado!<\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=25diJ36ND48\">No momento, o Webex Assistant for Webex Meetings<\/a> est\u00e1 dispon\u00edvel como uma avalia\u00e7\u00e3o gratuita de 90 dias para clientes Webex e usu\u00e1rios corporativos de avalia\u00e7\u00e3o do Webex.<\/p>\n<p><a href=\"https:\/\/youtu.be\/7xeGWUbya98\">No momento, o Webex Assistant for Webex Rooms<\/a> est\u00e1 dispon\u00edvel gratuitamente em dispositivos registrados na nuvem, incluindo dispositivos Webex Desk Pro, Webex Room Series, Webex Room Kit Series e Webex Board Series.<\/p>\n<p>Acesse nosso <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/webex-meetings\/transcription.html\">site<\/a> e conhe\u00e7a um pouco mais sobre o Webex Assistant.<\/p>\n<blockquote><p>Saiba mais sobre nossa premiada plataforma <a href=\"https:\/\/blogs.cisco.com\/collaboration\/cisco-wins-uc-todays-best-collaboration-platform-for-2020\">Webex<\/a>.<\/p><\/blockquote>\n<p><strong>Saiba mais<\/strong><\/p>\n<p><a href=\"https:\/\/blogs.cisco.com\/collaboration\/test-drive-the-cisco-webex-assistant-for-free-bring-voice-intelligence-to-your-meetings\">Experimente gratuitamente o Cisco Webex Assistant: incorpore a intelig\u00eancia de voz \u00e0s suas reuni\u00f5es<\/a><\/p>\n<p><a href=\"https:\/\/blogs.cisco.com\/collaboration\/less-is-more-10-tips-for-fewer-and-far-more-productive-meetings\">Menos \u00e9 mais: 10 dias para reuni\u00f5es menores (e pra l\u00e1 de produtivas)<\/a><\/p>\n<p><a href=\"https:\/\/blogs.cisco.com\/collaboration\/webex-meetings-is-the-highest-ranked-video-conferencing-software-on-g2-top-software-2020-lists\">O Webex Meetings ocupa o primeiro lugar das listas de principais softwares G2 como software de videoconfer\u00eancia<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Cisco \u00e9 reconhecida pela solu\u00e7\u00e3o de IA Webex Assistant totalmente inovadora e por demonstrar o uso de tecnologias de NLP emergentes para oferecer experi\u00eancias ainda melhores de reuni\u00e3o \u00e0s empresas.<\/p>\n","protected":false},"author":5480,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5283,1566],"tags":[5437,4421],"class_list":["post-382766","post","type-post","status-publish","format-standard","hentry","category-colaboracao","category-experiencia-do-cliente","tag-assistente-webex","tag-awards"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A UC Today premia o Cisco Webex Assistant 2020 orientado por IA como Produto inovador do ano | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/customer-experience\/uc-today-awards-ai-powered-cisco-webex-assistant-2020-innovative-product-of-the-year\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A UC Today premia o Cisco Webex Assistant 2020 orientado por IA como Produto inovador do ano | Webex Blog\" \/>\n<meta property=\"og:description\" content=\"A Cisco \u00e9 reconhecida pela solu\u00e7\u00e3o de IA Webex Assistant totalmente inovadora e por demonstrar o uso de tecnologias de NLP emergentes para oferecer experi\u00eancias ainda melhores de reuni\u00e3o \u00e0s empresas.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.webex.com\/customer-experience\/uc-today-awards-ai-powered-cisco-webex-assistant-2020-innovative-product-of-the-year\/\" \/>\n<meta property=\"og:site_name\" content=\"Webex Blog\" \/>\n<meta property=\"article:published_time\" content=\"2020-08-03T15:30:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/07\/Screen-Shot-2020-07-23-at-1.52.33-PM.png\" \/>\n<meta name=\"author\" content=\"Omar Tawakol\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Omar Tawakol\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/customer-experience\\\/uc-today-awards-ai-powered-cisco-webex-assistant-2020-innovative-product-of-the-year\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.webex.com\\\/customer-experience\\\/uc-today-awards-ai-powered-cisco-webex-assistant-2020-innovative-product-of-the-year\\\/\"},\"author\":{\"name\":\"Omar 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UC Today premia o Cisco Webex Assistant 2020 orientado por IA ...\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/\",\"name\":\"Webex Blog\",\"description\":\"Webex by Cisco powers collaboration through industry-leading video conferencing, cloud calling and contact center solutions\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/blog.webex.com\\\/es\\\/#\\\/schema\\\/person\\\/68c83c0017430ff9b74b899e8245aa00\",\"name\":\"Omar 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