{"id":383024,"date":"2020-08-27T16:39:49","date_gmt":"2020-08-27T23:39:49","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-pt-br\/o-webex-expert-on-demand-esta-transformando-o-trabalho-dos-trabalhadores-da-linha-de-frente\/"},"modified":"2020-08-27T16:39:49","modified_gmt":"2020-08-27T23:39:49","slug":"o-webex-expert-on-demand-esta-transformando-o-trabalho-dos-trabalhadores-da-linha-de-frente","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/pt-br\/colaboracao\/videoconferencia\/o-webex-expert-on-demand-esta-transformando-o-trabalho-dos-trabalhadores-da-linha-de-frente\/","title":{"rendered":"O Webex Expert on Demand est\u00e1 transformando o trabalho dos ..."},"content":{"rendered":"<h2><span><br \/>\n  <strong><br \/>\n    <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/webex-teams\/webex-teams-integrations\/expert-on-demand.html\">O Webex Expert on Demand<\/a> capacita os trabalhadores da linha de frente ajudando a habilitar a colabora\u00e7\u00e3o sem o uso das m\u00e3os<\/strong><br \/>\n<\/span><\/h2>\n<p>Conforme continuo a falar com os clientes sobre a nova era do trabalho, os recursos digitais e virtuais tornam-se cada vez mais importantes para capacitar as pessoas a trabalhar em qualquer lugar e a qualquer hora. Vimos isso com a recente mudan\u00e7a de muitos funcion\u00e1rios de escrit\u00f3rio para o trabalho remoto no mundo todo. Mas e a grande maioria das pessoas que n\u00e3o trabalham em uma mesa de escrit\u00f3rio? Seja um m\u00e9dico ou enfermeiro em um hospital, funcion\u00e1rios de lojas de varejo, trabalhadores de uma linha de produ\u00e7\u00e3o, inspetores de m\u00e1quinas ou profissionais de servi\u00e7os em campo no mundo todo, engenheiros que trabalham em plataformas remotas de petr\u00f3leo, minas ou usinas de energia, mec\u00e2nicos de autom\u00f3veis \u2013 eles tamb\u00e9m precisam de recursos digitais, que s\u00e3o diferentes dos funcion\u00e1rios de escrit\u00f3rio tradicionais.<\/p>\n<p>Os trabalhadores da linha de frente precisam de uma solu\u00e7\u00e3o de tecnologia que os ajude durante as atividades do dia a dia. Uma maneira de capacitar os funcion\u00e1rios \u00e9 conect\u00e1-los aos especialistas certos no momento certo, que podem orient\u00e1-los passo a passo na resolu\u00e7\u00e3o de problemas. \u00a0Os especialistas precisam ver exatamente o que os funcion\u00e1rios da linha de frente est\u00e3o vendo enquanto fazem seu trabalho. \u00a0E, acima de tudo, o funcion\u00e1rio da linha de frente precisa que essa solu\u00e7\u00e3o n\u00e3o exija o uso das m\u00e3os e seja personalizada para ambientes possivelmente pesados.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-336040 size-full\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/08\/Frontline-workers-need-a-technology-solution-that-empowers-them-during-their-day-to-day-activities.png\" sizes=\"auto, (max-width: 954px) 100vw, 954px\" srcset=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/08\/Frontline-workers-need-a-technology-solution-that-empowers-them-during-their-day-to-day-activities-300x74.png 300w, https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/08\/Frontline-workers-need-a-technology-solution-that-empowers-them-during-their-day-to-day-activities-768x190.png 768w, https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/08\/Frontline-workers-need-a-technology-solution-that-empowers-them-during-their-day-to-day-activities.png 954w\" alt=\"imagem de tr\u00eas trabalhadores da linha de frente trabalhando nas \u00e1reas de linhas de produ\u00e7\u00e3o, inspe\u00e7\u00e3o de m\u00e1quinas e servi\u00e7os de reparo em campo\" width=\"954\" height=\"236\" \/><\/p>\n<h2><span><br \/>\n  <strong>Amplie suas ferramentas de colabora\u00e7\u00e3o cognitiva para seus trabalhadores da linha de frente <\/strong><br \/>\n<\/span><\/h2>\n<p>A \u201cponte para o poss\u00edvel\u201d da Cisco representa o compromisso da Cisco em conectar pessoas, lugares, ideias e coisas. N\u00f3s damos continuidade a esta jornada nos integrando com a RealWear, uma provedora de hardware de realidade aumentada (AR) l\u00edder do setor, para ampliar a experi\u00eancia de colabora\u00e7\u00e3o Webex aos funcion\u00e1rios da linha de frente globalmente em todos os setores.<\/p>\n<p>O Webex Expert on Demand da RealWear transforma o HMT-1 (tablet colocado na cabe\u00e7a) em um fone de ouvido de colabora\u00e7\u00e3o ativado por voz, que conecta o funcion\u00e1rio da linha de frente com o restante da organiza\u00e7\u00e3o.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-336042\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/08\/Realwater-Worker.png\" sizes=\"auto, (max-width: 936px) 100vw, 936px\" srcset=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/08\/Realwater-Worker-300x174.png 300w, https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/08\/Realwater-Worker-768x445.png 768w, https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/08\/Realwater-Worker.png 936w\" alt=\"Trabalhador da RealWear e Webex Expert on Demand\" width=\"525\" height=\"304\" \/><\/p>\n<h2><span><br \/>\n  <strong>Webex Cisco Expert on Demand &#8211; a solu\u00e7\u00e3o<\/strong><br \/>\n<\/span><\/h2>\n<p>O Cisco Webex Expert on Demand Solution\u00ae oferece colabora\u00e7\u00e3o em v\u00eddeo de alta qualidade sem o uso das m\u00e3os entre o funcion\u00e1rio da linha de frente e os especialistas certos em qualquer lugar e a qualquer hora. Para garantir que os funcion\u00e1rios da linha de frente recebam a orienta\u00e7\u00e3o certa, eles podem fazer anota\u00e7\u00f5es sobre o que est\u00e3o vendo e compartilhar com o especialista em tempo real. Os funcion\u00e1rios da linha de frente podem receber orienta\u00e7\u00e3o especializada em qualquer ambiente, pois tudo o que \u00e9 necess\u00e1rio \u00e9 o dispositivo de RA e uma conex\u00e3o de rede sem fio.<\/p>\n<p>Do outro lado, o especialista pode se conectar com o funcion\u00e1rio da linha de frente instantaneamente, usando o Cisco Webex Teams. Al\u00e9m de orientar o funcion\u00e1rio da linha de frente na videoconfer\u00eancia, o especialista pode fornecer assist\u00eancia adicional utilizando os recursos exclusivos de anota\u00e7\u00e3o e compartilhamento de documentos. Essa colabora\u00e7\u00e3o multidimensional melhora significativamente a precis\u00e3o, a experi\u00eancia, a produtividade e a reten\u00e7\u00e3o do trabalhador da linha de frente, enquanto limita o custo de especialistas valiosos espalhados geograficamente e de despesas de viagem.<\/p>\n<p>\u00a0<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-336045\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/08\/Frontline-Worker-and-Remote-Expert.png\" sizes=\"auto, (max-width: 936px) 100vw, 936px\" srcset=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/08\/Frontline-Worker-and-Remote-Expert-300x152.png 300w, https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/08\/Frontline-Worker-and-Remote-Expert-768x389.png 768w, https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/08\/Frontline-Worker-and-Remote-Expert.png 936w\" alt=\"especialista remoto trabalhando em um computador de trabalhadores da linha de frente trabalhando \" width=\"936\" height=\"474\" \/><\/p>\n<h2><span><br \/>\n  <strong>Webex Expert on Demand utiliza os pontos fortes da plataforma Webex<\/strong><br \/>\n<\/span><\/h2>\n<p>O Webex Expert on Demand utiliza os pontos fortes da plataforma Webex, promovendo a colabora\u00e7\u00e3o em toda a empresa. Atualmente, os fabricantes de autom\u00f3veis est\u00e3o usando o Webex Expert on Demand para capacitar os trabalhadores da linha de frente na suas unidades de manufatura e concession\u00e1rias de autom\u00f3veis para melhorar a taxa de produ\u00e7\u00e3o e o tempo de espera dos reparos. Outros setores que implementaram funcion\u00e1rios remotos, como sa\u00fade, petr\u00f3leo e g\u00e1s, tamb\u00e9m est\u00e3o utilizando essa tecnologia e a plataforma Webex para melhorar as opera\u00e7\u00f5es do dia a dia.<\/p>\n<p>Como voc\u00ea pode ver, o Webex est\u00e1 transformando o trabalho globalmente, em v\u00e1rios setores. Estamos entusiasmados com essas novas possibilidades do Webex Expert on Demand. Se desejar saber mais, recomendo que acesse <a href=\"https:\/\/help.webex.com\/en-us\">help.webex.com<\/a><br \/>\nou aproveite nosso treinamento gratuito on-line em: <a href=\"https:\/\/help.webex.com\/landing\/onlineclasses\/upcomingClass\/Working-Remotely\">cs.co\/onlineclasses\u00a0<\/a><\/p>\n<p>Para encerrar, deixo voc\u00ea com este recente <a href=\"https:\/\/www.automationworld.com\/communication\/article\/21172238\/cisco-aids-dairy-farmers-of-americas-digital-transformation\">artigo<\/a> sobre como a Cisco est\u00e1 ajudando a transforma\u00e7\u00e3o digital de fazendas de gado leiteiro na Am\u00e9rica. Voc\u00ea poder\u00e1 ver de primeira m\u00e3o como as possibilidades s\u00e3o infinitas.<\/p>\n<blockquote><p><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/webex-teams\/webex-teams-integrations\/expert-on-demand.html\">Saiba mais como o Cisco Expert on Demand est\u00e1 trazendo a colabora\u00e7\u00e3o do Webex Teams para a linha de frente.<\/a><\/p><\/blockquote>\n<p><strong>Saiba mais<\/strong><\/p>\n<p>https:\/\/blogs.cisco.com\/perspectives\/ciscos-connected-experiences-simplify-remote-working<\/p>\n<p>https:\/\/blogs.cisco.com\/collaboration\/how-to-ensure-a-safe-return-back-to-the-office-with-cisco-webex-rooms-and-appspace<\/p>\n<p>https:\/\/blogs.cisco.com\/collaboration\/healthcare-reimagined-creating-a-better-remote-care-experience<\/p>\n","protected":false},"excerpt":{"rendered":"<p>O Cisco Webex Expert on Demand \u00e9 uma solu\u00e7\u00e3o de colabora\u00e7\u00e3o do Webex Teams que conecta trabalhadores da linha de frente com especialistas remotos por meio de realidade aumentada (AR). <\/p>\n","protected":false},"author":5384,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5283,1496],"tags":[3851],"class_list":["post-383024","post","type-post","status-publish","format-standard","hentry","category-colaboracao","category-videoconferencia","tag-collaboration-solutions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>O Webex Expert on Demand est\u00e1 transformando o trabalho dos trabalhadores da linha de frente | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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