{"id":383042,"date":"2020-07-13T11:33:31","date_gmt":"2020-07-13T18:33:31","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-pt-br\/mountain-area-health-education-center-troca-da-zoom-para-webex\/"},"modified":"2020-07-13T11:33:31","modified_gmt":"2020-07-13T18:33:31","slug":"mountain-area-health-education-center-troca-da-zoom-para-webex","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/pt-br\/colaboracao\/videoconferencia\/mountain-area-health-education-center-troca-da-zoom-para-webex\/","title":{"rendered":"Mountain Area Health Education Center troca da Zoom para Webex"},"content":{"rendered":"<p><i>A <a href=\"https:\/\/blogs.cisco.com\/tag\/customer-story-blog-series\">s\u00e9rie de blogs, Hist\u00f3ria do Cliente<\/a>, destaca como a tecnologia de colabora\u00e7\u00e3o ajudou clientes a resolver seus desafios corporativos. Saiba como a Cisco est\u00e1 ajudando seus clientes a alcan\u00e7ar suas metas corporativas.<\/i><\/p>\n<h2><span><br \/>\n  <strong>Health Education Center cumpre mandato para encontrar solu\u00e7\u00e3o que funcione<\/strong><br \/>\n<\/span><\/h2>\n<p>A experi\u00eancia do paciente \u00e9 uma prioridade para o Mountain Area Health Education Center. Na verdade, a experi\u00eancia do paciente \u00e9 uma prioridade para muitas organiza\u00e7\u00f5es de sa\u00fade e \u00e9 considerada como um fator extremamente importante para pacientes na hora de escolher um m\u00e9dico.*<\/p>\n<p>\u00c9 por isso que o Mountain Area Health Education Center (MAHEC) trocou da Zoom para a Cisco. O MAHEC entendeu que as comunica\u00e7\u00f5es internas e externas s\u00e3o importantes para uma operadora de sa\u00fade de sucesso, ent\u00e3o agiram para melhorar suas ferramentas de colabora\u00e7\u00e3o.<a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/mahec.html\"> <strong>Saiba mais sobre como a tecnologia da Cisco ajuda o MAHEC a melhorar sua comunica\u00e7\u00e3o e a qualidade de seus tratamentos.<\/strong><\/a><\/p>\n<p>Agora, vamos olhar para a jornada do MAHEC antes de usarem a Cisco e como suas opera\u00e7\u00f5es melhoraram ap\u00f3s a ado\u00e7\u00e3o da tecnologia de colabora\u00e7\u00e3o da Cisco.<\/p>\n<h2><span><br \/>\n  <strong>Antes da Cisco <\/strong><br \/>\n<\/span><\/h2>\n<p>O MAHEC estava com dificuldades para encontrar uma ferramenta para capacitar uma comunica\u00e7\u00e3o f\u00e1cil entre funcion\u00e1rios e com pacientes. Reuni\u00f5es estavam dando errado e demorando muito tempo. A plataforma existente n\u00e3o tinha uma interface amig\u00e1vel.\u00a0 Eles precisavam encontrar uma solu\u00e7\u00e3o com uma \u00f3tima experi\u00eancia de usu\u00e1rio que atenderia \u00e0s necessidades de todos, do CEO, passando pelo pessoal m\u00e9dico e a equipe de apoio.<\/p>\n<p>&#8220;Est\u00e1vamos usando a Zoom como nossa solu\u00e7\u00e3o de colabora\u00e7\u00e3o e estava demorando de tr\u00eas a cinco minutos para que pud\u00e9ssemos come\u00e7ar todas as reuni\u00f5es. Os m\u00e9dicos estavam frustrados. Est\u00e1vamos desperdi\u00e7ando o tempo deles. Se fic\u00e1ssemos em uma reuni\u00e3o por cinco minutos a mais, era um paciente que perd\u00edamos no dia&#8221;, disse Chris Jury, o gestor de opera\u00e7\u00f5es de TI do MAHEC.<\/p>\n<p>Antes do MAHEC come\u00e7ar a usar a Cisco, tinham dificuldade com a comunica\u00e7\u00e3o. Ent\u00e3o&#8230; eles analisaram a situa\u00e7\u00e3o e viram que a Cisco era a solu\u00e7\u00e3o que precisavam.<\/p>\n<h2><span><br \/>\n  <strong>Ap\u00f3s a Cisco <\/strong><br \/>\n<\/span><\/h2>\n<p>O MAHEC selecionou a Cisco para manter seus dados seguros e sua comunica\u00e7\u00e3o fluindo. Entrar em reuni\u00f5es se tornou muito mais f\u00e1cil e todos dentro e fora da organiza\u00e7\u00e3o se adaptaram rapidamente.<\/p>\n<p>&#8220;Trocamos para o Webex. O Webex \u00e9 simplesmente uma experi\u00eancia muito mais f\u00e1cil&#8221;, explicou Chris Jury, diretor de TI do MAHEC<\/p>\n<p>A Cisco ajudou o Mountain Area Health Education Center a implementar a plataforma de reuni\u00f5es que estavam procurando. Agora, m\u00e9dicos e profissionais de sa\u00fade podem simplesmente <a href=\"https:\/\/blogs.cisco.com\/collaboration\/the-green-button\">apertar um bot\u00e3o e entrar em uma reuni\u00e3o do Webex<\/a>. Eles podem se reunir com seus pacientes onde quer que estejam. Consultar com colegas n\u00e3o \u00e9 mais algo demorado. Eles podem configurar uma chamada, compartilhar documentos e conversar quando necess\u00e1rio, rapidamente.<\/p>\n<p>A Cisco os capacitou para passar mais tempo focando no que importa e menos tempo se preocupando sobre como a tecnologia funciona. <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/index.html\">Saiba mais e conecte sua empresa, organiza\u00e7\u00e3o, grupo ou equipe de modo seguro com uma avalia\u00e7\u00e3o do Webex com todos os recursos.<\/a><\/p>\n<blockquote><p><strong>Veja a hist\u00f3ria completa<\/strong><br \/>\n<a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/mahec.html?socialshare=lightbox_anchor\">Assista como a Cisco ajudou o Mountain Area Health Education Center a trocar da Zoom para a Cisco<\/a><\/p><\/blockquote>\n<p><strong>Saiba mais<\/strong><\/p>\n<p><a href=\"https:\/\/blogs.cisco.com\/education\/mental-health-matters-tech-and-telehealth-in-higher-ed\">A sa\u00fade mental importa: Tecnologia e telessa\u00fade na educa\u00e7\u00e3o superior<\/a><\/p>\n<p><a href=\"https:\/\/blogs.cisco.com\/collaboration\/improving-education-one-virtual-connection-at-a-time\">Melhorando a educa\u00e7\u00e3o, uma conex\u00e3o virtual de cada vez<\/a><\/p>\n<p><a href=\"https:\/\/blogs.cisco.com\/tag\/customer-story-blog-series\">Leia a s\u00e9rie completa de blog &#8220;Hist\u00f3rias do Cliente&#8221;<\/a><\/p>\n<p>Recursos e links<\/p>\n<p>*<a href=\"https:\/\/health.gov\/myhealthfinder\/topics\/doctor-visits\/regular-checkups\/choosing-doctor-quick-tips\">Health.gov<\/a><\/p>\n<hr \/>\n<p><strong>Solu\u00e7\u00f5es da Cisco<\/strong><\/p>\n<p><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/web-conferencing\/index.html\">Cisco Webex<\/a><\/p>\n<p><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/webex-meetings\/index.html\">Webex Meetings<\/a><\/p>\n<p><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/collaboration-endpoints\/index.html\">Dispositivos Webex<\/a><\/p>\n<p>https:\/\/blogs.cisco.com\/partner\/lets-go-deliver-the-customer-experience-needed-now-more-than-ever-together<\/p>\n<p>https:\/\/blogs.cisco.com\/education\/mental-health-matters-tech-and-telehealth-in-higher-ed<\/p>\n<p>https:\/\/blogs.cisco.com\/security\/building-a-culture-of-security-at-brunel-university<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Em seguida, na s\u00e9rie de blog Hist\u00f3rias do Cliente, veja como o Mountain Area Health Education Center cumpriu seu mandato de encontrar uma solu\u00e7\u00e3o que funciona com a tecnologia de colabora\u00e7\u00e3o da Cisco <\/p>\n","protected":false},"author":5499,"featured_media":383043,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5283,1496],"tags":[],"class_list":["post-383042","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-colaboracao","category-videoconferencia"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mountain Area Health Education Center troca da Zoom para Webex | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/pt-br\/colaboracao\/videoconferencia\/mountain-area-health-education-center-troca-da-zoom-para-webex\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta 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