{"id":383278,"date":"2020-06-22T07:27:55","date_gmt":"2020-06-22T14:27:55","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-pt-br\/habilitar-cisco-enterprise-calling-do-microsoft-teams-e-slack-messaging\/"},"modified":"2020-06-22T07:27:55","modified_gmt":"2020-06-22T14:27:55","slug":"habilitar-cisco-enterprise-calling-do-microsoft-teams-e-slack-messaging","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/pt-br\/colaboracao\/habilitar-cisco-enterprise-calling-do-microsoft-teams-e-slack-messaging\/","title":{"rendered":"Habilitar Cisco Enterprise Calling do Microsoft Teams e Slack ..."},"content":{"rendered":"


\n Alian\u00e7as e integra\u00e7\u00f5es estrat\u00e9gicas permitem recursos abrangentes de chamadas, reuni\u00f5es e mensagens<\/strong>
\n<\/span><\/h2>\n

Em minha fun\u00e7\u00e3o de gerente de produto aqui na Cisco, converso regularmente com os clientes sobre seus ambientes de colabora\u00e7\u00e3o. Uma pergunta que me fazem \u00e9 o que eles podem fazer para reunir ferramentas de colabora\u00e7\u00e3o de diferentes fornecedores…<\/p>\n

O aplicativo unificado Webex est\u00e1 fornecendo aos nossos clientes recursos abrangentes de chamadas, reuni\u00f5es e mensagens que se integram aos nossos premiados dispositivos de v\u00eddeo e telefones IP. O resultado s\u00e3o fluxos de trabalho cont\u00ednuos e consistentes.<\/p>\n

Mas tamb\u00e9m estamos cientes de que muitos clientes t\u00eam investimentos existentes em vigor com ferramentas de colabora\u00e7\u00e3o de outros fornecedores, e estamos empenhados em garantir que o Webex seja uma plataforma aberta, que se integra com aplicativos de terceiros<\/sup> para garantir que nossos clientes em comum tenham uma solu\u00e7\u00e3o que ofere\u00e7a os melhores resultados poss\u00edveis.<\/p>\n

No in\u00edcio deste ano, um de meus colegas falou sobre como estamos permitindo que as organiza\u00e7\u00f5es com Microsoft Teams<\/a> e usu\u00e1rios de mensagens do Slack<\/a> iniciem o Webex Meetings a partir desses aplicativos.<\/p>\n

Agora, as novas integra\u00e7\u00f5es de chamadas da Cisco permitem que voc\u00ea use todos os seus recursos de chamada de voz e v\u00eddeo de n\u00edvel corporativo em combina\u00e7\u00e3o com essas plataformas de mensagens.<\/p>\n


\n Integra\u00e7\u00f5es Cisco Calling <\/strong>
\n<\/span><\/h2>\n

As integra\u00e7\u00f5es de chamadas permitem que voc\u00ea exponha os bot\u00f5es de chamada da Cisco diretamente em aplicativos de mensagens de outros fornecedores. N\u00f3s criamos as integra\u00e7\u00f5es de chamadas da Cisco para fornecer solu\u00e7\u00f5es flex\u00edveis, al\u00e9m de torn\u00e1-las muito f\u00e1ceis de implantar. Come\u00e7amos com o Microsoft Teams e os aplicativos de mensagens do Slack. Para implantar uma integra\u00e7\u00e3o de chamadas Cisco, basta selecionar o cliente Cisco que voc\u00ea est\u00e1 usando para fazer chamadas e a plataforma de chamadas que deseja usar.<\/p>\n

\"Cisco

Figura 1. Integra\u00e7\u00f5es Cisco Calling para Webex e Jabber na loja de aplicativos Microsoft Teams<\/em><\/p><\/div>\n

Depois de adicionar a integra\u00e7\u00e3o de chamadas Cisco, voc\u00ea pode iniciar uma chamada Webex Teams ou Cisco Jabber diretamente do seu aplicativo de mensagens. Quando voc\u00ea clica no bot\u00e3o de chamada, as integra\u00e7\u00f5es identificam com quem voc\u00ea est\u00e1 conversando, resolve o endere\u00e7o de chamada e passa essas informa\u00e7\u00f5es para o cliente Cisco instalado, que inicia uma chamada de voz ou v\u00eddeo Cisco. As integra\u00e7\u00f5es suportam todas as plataformas de chamadas da Cisco, incluindo Cisco Unified Communication Manager (UCM) com base em implanta\u00e7\u00f5es locais e hospedadas e Webex Calling para nuvem.<\/p>\n

N\u00e3o h\u00e1 altera\u00e7\u00f5es complexas de back-end a serem feitas, pois essas s\u00e3o integra\u00e7\u00f5es de cliente. N\u00e3o h\u00e1 pol\u00edticas de roteamento de chamadas ou mudan\u00e7as no plano de discagem a serem feitas, nenhuma licen\u00e7a adicional necess\u00e1ria e nenhum novo hardware para gerenciar. Voc\u00ea pode at\u00e9 usar as integra\u00e7\u00f5es de chamadas com controle de telefone fixo, o que significa que seus usu\u00e1rios n\u00e3o precisam substituir seus aparelhos.<\/p>\n


\n Cisco Calling do Slack<\/strong>
\n<\/span><\/h2>\n

O Slack tornou sua plataforma de mensagens muito aberta para a integra\u00e7\u00e3o de fornecedores de chamadas como a Cisco. Adicionar a integra\u00e7\u00e3o de chamadas Cisco ao Slack significa usar o bot\u00e3o natural de chamada do Slack para iniciar uma chamada Cisco diretamente do Slack.<\/p>\n

\"Cisco

Figura 2. Fazer uma chamada usando o Cisco Jabber do Slack<\/em><\/p><\/div>\n

Isso pode ser usando Webex Teams ou Cisco Jabber como seu softphone ou controlando seu telefone de mesa. Se o seu cliente Cisco estiver controlando seu telefone de mesa Cisco, clicar no bot\u00e3o chamar no Slack far\u00e1 com que seu telefone de mesa Cisco fique fora do gancho e ligue para seu colega.<\/p>\n

O Slack \u00e9 popular entre os desenvolvedores, onde os usu\u00e1rios tendem a gostar de comandos de teclado para realizar a\u00e7\u00f5es como fazer chamadas. Conversar com usu\u00e1rios do Slack, fica claro que este \u00e9 um requisito para os usu\u00e1rios do Slack, ent\u00e3o implementamos os comandos de barra \u201c\/jabber\u201d e \u201c\/webexteams\u201d, permitindo que voc\u00ea fa\u00e7a chamadas na linha de comando.<\/p>\n

Continuamos trabalhando em parceria com o Slack e planejamos implementar os novos controles de atalho do Slack em breve. Isso fornecer\u00e1 a voc\u00ea mais destinos de chamadas selecion\u00e1veis diretamente no Slack.<\/p>\n


\n
\n Cisco Calling do Microsoft Teams<\/span>
\n <\/strong>
\n<\/span><\/h2>\n

A integra\u00e7\u00e3o de chamadas da Cisco para o Microsoft Teams est\u00e1 dispon\u00edvel na loja de aplicativos do Microsoft Teams h\u00e1 pouco mais de um m\u00eas. Este m\u00eas, n\u00f3s o estendemos <\/span>com novos recursos e funcionalidades. Al\u00e9m de oferecer suporte a usu\u00e1rios de desktop e web do Microsoft Teams, este m\u00eas adicionamos suporte para dispositivos m\u00f3veis e tablets. Tamb\u00e9m adicionamos novos recursos de pesquisa de contatos, agora voc\u00ea pode pesquisar seus contatos do Microsoft 365 Outlook e cham\u00e1-los usando sua plataforma de chamadas Cisco por meio da integra\u00e7\u00e3o.<\/span><\/p>\n

\"Chamada

Figura 3. Como fazer uma chamada usando Webex de dentro do Microsoft Teams<\/em><\/p><\/div>\n


\n Construir pontes com o Webex<\/strong>
\n<\/span><\/h2>\n

Essas duas novas integra\u00e7\u00f5es de chamadas s\u00e3o apenas exemplos das muitas integra\u00e7\u00f5es que a plataforma Webex suporta, permitindo que as pessoas aprimorem sua comunica\u00e7\u00e3o e colabora\u00e7\u00e3o em seus fluxos de trabalho di\u00e1rios. Por exemplo, tamb\u00e9m trabalhamos com a Microsoft para integrar as solu\u00e7\u00f5es Microsoft SharePoint e OneDrive Enterprise Content Management (ECM) aos servi\u00e7os de mensagens da Webex team para otimizar a colabora\u00e7\u00e3o em documentos.<\/p>\n


\n O que vem a seguir…<\/strong>
\n<\/span><\/h2>\n

Se voc\u00ea estiver interessado em saber mais sobre a integra\u00e7\u00e3o de chamadas da Cisco, entre em contato com a equipe de contas da Cisco para discutir como desenvolver seus investimentos atuais em Cisco UC com Webex para aprimorar a experi\u00eancia de colabora\u00e7\u00e3o para seus usu\u00e1rios e\/ou integrar com ferramentas de colabora\u00e7\u00e3o de terceiros.<\/p>\n

Veja outras alian\u00e7as e integra\u00e7\u00f5es estrat\u00e9gicas e como as solu\u00e7\u00f5es Cisco Webex permitem que voc\u00ea ofere\u00e7a experi\u00eancias de colabora\u00e7\u00e3o inovadoras, integradas e hol\u00edsticas<\/a><\/p><\/blockquote>\n

\n

Leia mais<\/strong><\/p>\n

Webex Meetings e Microsoft Teams: Trabalhar melhor juntos<\/a><\/p>\n

Box para Webex! O conte\u00fado tem uma nova casa no Box<\/a><\/p>\n

Cisco e Microsoft se uniram para oferecer uma melhor experi\u00eancia ao usu\u00e1rio<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

O aplicativo unificado Webex est\u00e1 fornecendo aos nossos clientes recursos abrangentes de chamadas, reuni\u00f5es e mensagens que se integram aos nossos premiados dispositivos de v\u00eddeo e telefone IP para fluxos de trabalho consistentes e cont\u00ednuos.<\/p>\n","protected":false},"author":5513,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5283],"tags":[5485,4493,6645,4674,2105,7312],"class_list":["post-383278","post","type-post","status-publish","format-standard","hentry","category-colaboracao","tag-chamadas-do-webex","tag-cisco-unified-communications-manager","tag-cisco-unified-communications-manager-pt-br","tag-comunicacoes-na-nuvem","tag-ferramentas-de-colaboracao","tag-microsoft-teams-pt-br"],"acf":[],"yoast_head":"\nHabilitar Cisco Enterprise Calling do Microsoft Teams e Slack Messaging | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/collaboration\/enabling-cisco-enterprise-calling-from-microsoft-teams-and-slack-messaging\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Habilitar Cisco Enterprise Calling do Microsoft Teams e Slack Messaging | Webex Blog\" \/>\n<meta property=\"og:description\" content=\"O aplicativo unificado Webex est\u00e1 fornecendo aos nossos clientes recursos abrangentes de chamadas, reuni\u00f5es e mensagens que se integram aos nossos premiados dispositivos de v\u00eddeo e telefone IP para fluxos de trabalho consistentes e cont\u00ednuos.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.webex.com\/collaboration\/enabling-cisco-enterprise-calling-from-microsoft-teams-and-slack-messaging\/\" \/>\n<meta property=\"og:site_name\" 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Morris","image":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/blog.webex.com\/es\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/032373083dd3c722759c392a3625f891db8d61cfa63bc701a7e3ada76fe86c41?s=96&d=wp_user_avatar&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/032373083dd3c722759c392a3625f891db8d61cfa63bc701a7e3ada76fe86c41?s=96&d=wp_user_avatar&r=g","caption":"Bryan Morris"},"description":"Bryan Morris is a product manager at Cisco working on collaboration clients. 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