{"id":385602,"date":"2020-01-14T05:09:03","date_gmt":"2020-01-14T13:09:03","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-pt-br\/2019-que-ano-para-a-colaboracao-da-cisco\/"},"modified":"2020-01-14T05:09:03","modified_gmt":"2020-01-14T13:09:03","slug":"2019-que-ano-para-a-colaboracao-da-cisco","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/pt-br\/experiencia-do-cliente\/2019-que-ano-para-a-colaboracao-da-cisco\/","title":{"rendered":"2019 \u2013 Que ano para a colabora\u00e7\u00e3o da Cisco!"},"content":{"rendered":"<h2><span><br \/>\n  <strong>Um ano incr\u00edvel para a colabora\u00e7\u00e3o da Cisco\u00a0<\/strong><br \/>\n<\/span><\/h2>\n<p>J\u00e1 \u00e9 2020? Uau, a d\u00favida do tempo quando voc\u00ea est\u00e1 ocupado e se divirta, o que certamente descreve o 2019 da Cisco Collaboration.\u00a0 2019 foi um ano incr\u00edvel e nossa equipe trabalhou muito, muito dif\u00edcil para oferecer mais tecnologia incr\u00edvel e ajudar os clientes a aproveitarem sua capacidade. Ent\u00e3o, antes de continuar com o 2020, gostaria de olhar brevemente para alguns destaques de 2019:<\/p>\n<h2><span><br \/>\n  <strong>Inova\u00e7\u00e3o e aquisi\u00e7\u00e3o<\/strong><br \/>\n<\/span><\/h2>\n<p>2019 foi um ano muito produtivo para as nossas equipes de engenharia e eles entregaram um n\u00famero recorde de novas solu\u00e7\u00f5es de colabora\u00e7\u00e3o:<\/p>\n<ul>\n<li>Nossa EVP e Gerente Geral, Amy Ltda, introduziu as primeiras solu\u00e7\u00f5es <a href=\"https:\/\/newsroom.cisco.com\/feature-content?type=webcontent&#038;articleId=2179804\">   <u>de colabora\u00e7\u00e3o cognitiva do setor.<\/u><br \/>\n<\/a><\/li>\n<li>Os an\u00fancios do Cisco Live <a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&#038;articleId=2198460\">   <u>inclu\u00edram experi\u00eancia unificada e extens\u00e3o das People Insights no portf\u00f3lio<\/u><br \/>\n<\/a><\/li>\n<li><a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&#038;articleId=2203493\"><br \/>\n  <u>Vantagem da <\/u>   <span>plataforma<\/span> <\/a><a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&#038;articleId=2203493\">   <span>\u00fanica , inova\u00e7\u00f5es<\/span>   <u> de chamada em nuvem, novos<\/u>dispositivos e<\/a> mais apresentados no encontro de parceiros<\/li>\n<li><a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&#038;articleId=2198460\"><br \/>\n  <u>O Centro de contatos<\/u> <\/a> cognitivo foi revelar no Encontro do Centro de Contatos<\/li>\n<li><u><br \/>\n  <a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&#038;articleId=2203493\">As op\u00e7\u00f5es de seguran\u00e7a Webex<\/a> <\/u><a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&#038;articleId=2203493\"> se<\/a> estendem sem comprometer a experi\u00eancia do usu\u00e1rio<\/li>\n<li><a href=\"https:\/\/https\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/collaboration-education.html\"><br \/>\n  <span>solu\u00e7\u00f5es de colabora\u00e7\u00e3o cognitiva<\/span><br \/>\n<\/a><\/li>\n<li><a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&#038;articleId=2203493\"><br \/>\n  <u>Cloud Emcry adquirido para<\/u> <\/a> fornecer an\u00e1lise, mapeamento de jornada do cliente e capacidades de pesquisa<\/li>\n<li><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/about\/corporate-strategy-office\/acquisitions\/voicea.html\"><br \/>\n  <u>Voza adquirida para<\/u> <\/a>ampliar a Colabora\u00e7\u00e3o Cognitiva<\/li>\n<\/ul>\n<h2><span><br \/>\n  <strong>Ajudar os clientes a obter \u00eaxito<\/strong><br \/>\n<\/span><\/h2>\n<p>Os clientes est\u00e3o transformando seus locais de trabalho com nossas solu\u00e7\u00f5es de colabora\u00e7\u00e3o e temos o orgulho de exibir o que eles fizeram:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/index.html\"><br \/>\n  <u>IBM<\/u> <\/a>\u2013 usar o Webex para se comunicar com os clientes<\/li>\n<li><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/webinars.html\"><br \/>\n  <u>The Ellen DeGeneres Show<\/u> <\/a>&#8211; usa Webex Teams para obter as principais classifica\u00e7\u00f5es<\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=r7b4fJ9dUco\"><br \/>\n  <u>NASA<\/u> <\/a> \u2013 A Webex desempenha um papel importante em Website 50<sup>de<\/sup> Anivers\u00e1rio<\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=8zEQ55XbFgA&#038;t=4s\"><br \/>\n  <u>T-Mobile<\/u> <\/a>&#8211; transforma o atendimento ao cliente com o Centro de contatos da Cisco<\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=jt3kktWGe4c\"><br \/>\n  <span>Premiere Research<\/span> <\/a> &#8211; encontre o &#8220;unic\u00f3rnio&#8221; com Cisco Webex<\/li>\n<li><a href=\"https:\/\/video.cisco.com\/detail\/videos\/latest-videos\/video\/6049658023001\/unc-pembroke-changing-lives-through-collaboration-education-technology?autoStart=true\"><br \/>\n  <u>Universidade do Norte da Am\u00e9rica do <\/u> <\/a>Sul &#8211; usando a Webex para conectar alunos remotos<\/li>\n<li><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/webinars.html\"><br \/>\n  <u>Sparke Helmore Advogados<\/u> <\/a>&#8211; usa a Webex para expandir e inovar<\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=dBBO3tbwJy8&#038;t=1s\"><br \/>\n  <u>10x Banking<\/u> <\/a> \u2013 A Webex transforma a colabora\u00e7\u00e3o em equipe<\/li>\n<li>Outros v\u00eddeos de clientes, vis\u00e3o geral do produto e tutoriais sobre como fazer no canal do <a href=\"https:\/\/www.youtube.com\/channel\/UCNBf2FAcVlMl5F3hJ2bBc3w\">   <u>Webex no YouTube<\/u><br \/>\n<\/a><\/li>\n<li>Outros estudos de <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/index.html\">   <u>caso de colabora\u00e7\u00e3o de<\/u> <\/a> clientes sobre Cisco.com<\/li>\n<\/ul>\n<h2><span><br \/>\n  <strong>Lideran\u00e7a de mercado<\/strong><br \/>\n<\/span><\/h2>\n<p>Trabalhamos muito para ampliar a lideran\u00e7a do nosso setor e foi incr\u00edvel ver o setor nos reconhecer:<\/p>\n<ul>\n<li>A Cisco \u00e9 l\u00edder no<a href=\"https:\/\/blogs.cisco.com\/collaboration\/cisco-scores-highest-in-gartner-2019-critical-capabilities-report-in-three-meetings-use-cases\"> <u>Magic Quadrant 2019 da Gartner para solu\u00e7\u00f5es de reuni\u00e3o , um l\u00edder<\/u><\/a>no Unified Communications as <span>   <a href=\"https:\/\/engage2demand.cisco.com\/lp_gartner_ucaas_magic_quadrant_2019_17582\">a Service<\/a><br \/>\n<\/span><u><\/u><\/li>\n<li>ARagon Research nomes cisco um l\u00edder <a href=\"https:\/\/blogs.cisco.com\/collaboration\/aragon-research-videoconferencing\">   <u>em web e videoconfer\u00eancia,<\/u> <\/a>unified communications <u>   <a href=\"https:\/\/blogs.cisco.com\/collaboration\/cisco-is-selected-as-a-leader-in-aragons-globe-for-unified-communications-and-collaboration-for-the-second-consecutive-year\">e colabora\u00e7\u00e3o<\/a>e contact <\/u><a href=\"https:\/\/engage2demand.cisco.com\/LP=17033?ccid=cc001193&#038;oid=anrco017571\">   <u> center<\/u><br \/>\n<\/a><\/li>\n<li><a href=\"https:\/\/blogs.cisco.com\/collaboration\/cisco-recognized-as-a-worldwide-ucaas-leader-by-gartner?dtid=osscdc000283\"><br \/>\n  <u>O IDC nomeia a Cisco<\/u> <\/a> como l\u00edder no Unified Communications as a Service (UCaaS)<\/li>\n<li>A Cisco Collaboration captura o &#8220;Ganho geral&#8221; no cart\u00e3o de relat\u00f3rio anual <a href=\"https:\/\/blogs.cisco.com\/collaboration\/webex-collaboration-receives-an-excellent-rating-from-pc-magazine-and-is-the-overall-award-winner-for-crns-arc-report-card?dtid=osscdc000283\">   <u>CRN de 2019<\/u><br \/>\n<\/a><\/li>\n<li>Cisco Webex Meetings \u00e9 uma escolha <a href=\"https:\/\/www.pcmag.com\/roundup\/268017\/the-best-video-conferencing-software\">   <u>do Editor de Revista PC<\/u><br \/>\n<\/a><\/li>\n<li>Webex Room Kit Mini ganha <a href=\"https:\/\/blogs.cisco.com\/collaboration\/red-dot-design-award-room-kit-mini?dtid=osscdc000283\">   <u>o Pr\u00eamio Red Dot Design 2019<\/u><br \/>\n<\/a><\/li>\n<li><a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&#038;articleId=2203493\"><br \/>\n  <u>95% da Fortune 500<\/u> <\/a>utiliza o conjunto de colabora\u00e7\u00e3o da Cisco<\/li>\n<li><u>A classifica\u00e7\u00e3o dos produtos Webex<\/u> ano a ano, conforme medida pelo G2<\/li>\n<li>Forte din\u00e2mica para uma <a href=\"https:\/\/blogs.cisco.com\/collaboration\/the-path-to-offering-customers-the-most-complete-next-gen-collaboration-solution\">   <u>Webex Calling<\/u> <\/a> em nuvem<\/li>\n<li>Exibir outros relat\u00f3rios <span>   <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/index.html\">de analistas do setor<\/a><br \/>\n<\/span><\/li>\n<\/ul>\n<h2><span><br \/>\n  <strong>Parcerias da ind\u00fastria<\/strong><br \/>\n<\/span><\/h2>\n<p>Para ajudar nossos clientes a integrar nossos produtos a seus outros produtos de TI, fizemos uma parceria com os principais provedores de tecnologia:<\/p>\n<ul>\n<li><a href=\"https:\/\/blogs.cisco.com\/collaboration\/cisco-and-microsoft-have-come-together-to-deliver-a-better-user-experience\"><br \/>\n  <u>Microsoft<\/u> <\/a> \u2013 parceria para interconectar solu\u00e7\u00f5es de videoconfer\u00eancia<\/li>\n<li><a href=\"https:\/\/blogs.cisco.com\/collaboration\/cisco-samsung-powering-workplace-transformation-by-doubling-down-on-co-creation-and-huddle-spaces\"><br \/>\n  <span>Samsung<\/span> <\/a> \u2013 parceria em solu\u00e7\u00f5es de transforma\u00e7\u00e3o do local de trabalho<\/li>\n<li><span><br \/>\n  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/google-calendar-users-love-cisco-webex-meetings?dtid=osscdc000283\">Google<\/a> <\/span>\u2013 Integra\u00e7\u00e3o do Webex com o Google Calendar<\/li>\n<\/ul>\n<h2><span><br \/>\n  <strong>Outros novos recursos e comunica\u00e7\u00f5es<\/strong><br \/>\n<\/span><\/h2>\n<p>E eu gostaria de agradecer \u00e0 minha equipe e \u00e0s outras pessoas da Cisco por fornecer outros novos recursos em 2019, que voc\u00ea esperamos que voc\u00ea ache interessante e \u00fatil:<\/p>\n<ul>\n<li>Nossa nova campanha de marca &#8211; <a href=\"https:\/\/blogs.cisco.com\/collaboration\/the-awesome-power-of-webex-collaboration-combinations\">   <u>As melhores colabora\u00e7\u00f5es acontecem no Webex<\/u><br \/>\n<\/a><\/li>\n<li>Vers\u00f5es <a href=\"https:\/\/newsroom.cisco.com\/collaboration\">   <u>de not\u00edcias de colabora\u00e7\u00e3o<\/u><br \/>\n<\/a><\/li>\n<li>Novos blogs sobre <a href=\"https:\/\/blogs.cisco.com\/collaboration\">   <span>Cisco.com <\/span> <\/a> <a href=\"https:\/\/www.webex.com\/home3.html?c=1&#038;adobe_mc_sdid=SDID%3D409ACFF625B518B7-4964573D96544DBB%7CMCORGID%3D5C0A123F5245AEEA0A490D45%40AdobeOrg%7CTS%3D1578613774&#038;adobe_mc_ref=https%3A%2F%2Fwww.webex.com%2Fhome%2F\">   <u>Webex.com ,<\/u> <\/a>bem como a Biblioteca <a href=\"https:\/\/www.webex.com\/webexone\/index.html\">   <span>de Conte\u00fado Webex<\/span><br \/>\n<\/a><\/li>\n<li><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/collaboration-events.html#~past-events\"><br \/>\n  <u>Principais eventos<\/u> <\/a>para colabora\u00e7\u00e3o da Cisco em 2019<\/li>\n<li>Novos v\u00eddeos e conte\u00fados em <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/index.html\">   <span>Cisco.com<\/span> <\/a> e <a href=\"https:\/\/www.webex.com\/home3.html?c=1&#038;adobe_mc_sdid=SDID%3D409ACFF625B518B7-4964573D96544DBB%7CMCORGID%3D5C0A123F5245AEEA0A490D45%40AdobeOrg%7CTS%3D1578613774&#038;adobe_mc_ref=https%3A%2F%2Fwww.webex.com%2Fhome%2F\">   <u>Webex.com<\/u><br \/>\n<\/a><u><\/u><\/li>\n<\/ul>\n<p>Eu podia continuar e continuar, mas sei que meus blogs devem ser curtos. Tamb\u00e9m agradecemos pelo fato de que o ano de 2019 foi excelente para a Cisco Collaboration, e agradecemos todo o trabalho que nossa equipe fez e \u00e0s parcerias que temos com nossos maravilhosas clientes.<\/p>\n<p>2020 ser\u00e1 um ano fant\u00e1stico, de fato, com ainda mais inova\u00e7\u00e3o, satisfa\u00e7\u00e3o do cliente e sucesso de colabora\u00e7\u00e3o. Obrigado por fazer parte da nossa jornada!<\/p>\n<p>Dynamics, <\/p>\n<p> Aruna Omnichandran<br \/>\n VP de marketing\/CMO da Cisco, Webex\/Collaboration<\/p>\n<hr \/>\n<p><strong>Saiba mais A equipe de marketing Da Webex est\u00e1 em um lan\u00e7amento \u2014 os pr\u00eamios sobre a colabora\u00e7\u00e3o e os parceiros de canal da Cisco \u2014 melhor juntos, o poder incr\u00edvel das combina\u00e7\u00f5es de colabora\u00e7\u00e3o<\/strong>  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/webex-marketing-team-is-on-a-roll-the-awards-pile-on\"><\/a>  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/cisco-collaboration-and-channel-partners-better-together\"><\/a>  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/the-awesome-power-of-webex-collaboration-combinations\">da Webex<\/a><\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Veja algumas das maravilhosas coisas que nossa equipe trabalhou em 2019 para avan\u00e7ar a tecnologia de colabora\u00e7\u00e3o e ajudar os clientes a aproveitarem seu poder!<\/p>\n","protected":false},"author":5377,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5283,1566],"tags":[6753,6200,5292,6046,9229,6336,9228,7922,2192,7136,4766],"class_list":["post-385602","post","type-post","status-publish","format-standard","hentry","category-colaboracao","category-experiencia-do-cliente","tag-aragonleader-pt-br","tag-ciscocollaboration-pt-br","tag-blogs-da-cisco","tag-colaboracao-cognitiva","tag-microsoft-pt-br","tag-quadrante-magico-da-gartner","tag-seguranca-do-webex","tag-single-platform-advantage-pt-br","tag-videoconferencia-pt-br-3","tag-voicea-pt-br","tag-webex-contact-center-pt-br"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>2019 \u2013 Que ano para a colabora\u00e7\u00e3o da Cisco! | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/pt-br\/experiencia-do-cliente\/2019-que-ano-para-a-colaboracao-da-cisco\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2019 \u2013 Que ano para a colabora\u00e7\u00e3o da Cisco! | Webex Blog\" \/>\n<meta property=\"og:description\" content=\"Veja algumas das maravilhosas coisas que nossa equipe trabalhou em 2019 para avan\u00e7ar a tecnologia de colabora\u00e7\u00e3o e ajudar os clientes a aproveitarem seu poder!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.webex.com\/pt-br\/experiencia-do-cliente\/2019-que-ano-para-a-colaboracao-da-cisco\/\" \/>\n<meta property=\"og:site_name\" content=\"Webex Blog\" \/>\n<meta property=\"article:published_time\" content=\"2020-01-14T13:09:03+00:00\" \/>\n<meta name=\"author\" content=\"Aruna Ravichandran\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Aruna Ravichandran\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/blog.webex.com\/pt-br\/experiencia-do-cliente\/2019-que-ano-para-a-colaboracao-da-cisco\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/blog.webex.com\/pt-br\/experiencia-do-cliente\/2019-que-ano-para-a-colaboracao-da-cisco\/\"},\"author\":{\"name\":\"Aruna Ravichandran\",\"@id\":\"https:\/\/blog.webex.com\/es\/#\/schema\/person\/c99fef847631a735853b73a823f82a53\"},\"headline\":\"2019 \u2013 Que ano para a colabora\u00e7\u00e3o da Cisco!\",\"datePublished\":\"2020-01-14T13:09:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/blog.webex.com\/pt-br\/experiencia-do-cliente\/2019-que-ano-para-a-colaboracao-da-cisco\/\"},\"wordCount\":822,\"commentCount\":0,\"keywords\":[\"#AragonLeader\",\"#CiscoCollaboration\",\"Blogs da Cisco\",\"colabora\u00e7\u00e3o cognitiva\",\"Microsoft\",\"Quadrante M\u00e1gico da Gartner\",\"Seguran\u00e7a do Webex\",\"Single Platform Advantage\",\"videoconfer\u00eancia\",\"Voicea\",\"Webex Contact Center\"],\"articleSection\":[\"Colabora\u00e7\u00e3o\",\"Experi\u00eancia do cliente\u00a0\"],\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/blog.webex.com\/pt-br\/experiencia-do-cliente\/2019-que-ano-para-a-colaboracao-da-cisco\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.webex.com\/pt-br\/experiencia-do-cliente\/2019-que-ano-para-a-colaboracao-da-cisco\/\",\"url\":\"https:\/\/blog.webex.com\/pt-br\/experiencia-do-cliente\/2019-que-ano-para-a-colaboracao-da-cisco\/\",\"name\":\"2019 \u2013 Que ano para a colabora\u00e7\u00e3o da Cisco! 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