{"id":386425,"date":"2020-01-13T08:44:42","date_gmt":"2020-01-13T16:44:42","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-pt-br\/construir-o-banco-do-futuro-com-o-webex-teams\/"},"modified":"2020-01-13T08:44:42","modified_gmt":"2020-01-13T16:44:42","slug":"construir-o-banco-do-futuro-com-o-webex-teams","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/pt-br\/colaboracao\/videoconferencia\/construir-o-banco-do-futuro-com-o-webex-teams\/","title":{"rendered":"Construir o banco do futuro com o Webex Teams"},"content":{"rendered":"<h2><i>A <a href=\"https:\/\/blogs.cisco.com\/tag\/customer-story-blog-series\">s\u00e9rie de blogs De Hist\u00f3ria do Cliente<\/a> destaca como a tecnologia de colabora\u00e7\u00e3o da Cisco tem ajudado os clientes a resolverem seus desafios de neg\u00f3cios. Saiba como a Cisco est\u00e1 se reunindo com clientes para os quais eles est\u00e3o ajudando a atingir suas metas de neg\u00f3cios.<\/i><\/h2>\n<hr \/>\n<h2><span><br \/>\n  <strong>Construir amanh\u00e3 com Webex Teams hoje<\/strong><br \/>\n<\/span><\/h2>\n<p>Fornecer aplicativos seguros em uma configura\u00e7\u00e3o financeira \u00e9 uma necessidade absoluta! Criar aplicativos de colabora\u00e7\u00e3o em equipe de grande porte que oferecem recursos e experi\u00eancias do tipo consumidor \u00e9 muito mais dif\u00edcil de fazer, mas fundamental para os usu\u00e1rios que j\u00e1 est\u00e3o usando esses recursos em suas rotinas di\u00e1rias.\u00a0Mas com o Webex Teams, os usu\u00e1rios podem aproveitar essas experi\u00eancias do consumidor entregues em uma configura\u00e7\u00e3o segura. O Banco Bilbao Vizcaya Fusionaria (BBVA) \u00e9 um dos nossos parceiros que foram capazes de mesclar seguran\u00e7a e experi\u00eancias como as dos clientes escolhendo Webex Teams solucionem seus desafios exclusivos de <a href=\"https:\/\/www.webex.com\/team-collaboration.html\"><\/a> colabora\u00e7\u00e3o.<\/p>\n<p>Fundada em 1857, a BBVA \u00e9 um gigantesco com sede em Madri, na Espanha. O grupo banc\u00e1rio tem uma posi\u00e7\u00e3o de lideran\u00e7a forte no mercado de espanhol, a maior institui\u00e7\u00e3o financeira do M\u00e9xico, e tem forte franquias na Am\u00e9rica do Sul e a regi\u00e3o Sunbelt dos Estados Unidos; \u00e9 tamb\u00e9m o acionistas l\u00edder na Turquia com o Garanti BBVA.\u00a0A BBVA lidera o caminho na ind\u00fastria de bancos digitais ao mesmo tempo em que descreve uma transforma\u00e7\u00e3o digital. Atualmente, mais da metade das suas vendas e intera\u00e7\u00f5es com clientes no <a href=\"https:\/\/www.bbva.com\/en\/bbva-passes-50-percent-mobile-tipping-point\/\">mundo inteiro s\u00e3o feitas atrav\u00e9s de canais<\/a>digitais.\u00a0 O aplicativo m\u00f3vel est\u00e1 repetidamente classificado como o aplicativo n\u00famero 1 pela Forrester Research. Este projeto de digita\u00e7\u00e3o tamb\u00e9m precisa garantir que os funcion\u00e1rios da BBVA puderam desfrutar de uma rica experi\u00eancia no local de trabalho colaborativo, atualizando seus touchpoints de comunica\u00e7\u00e3o.<\/p>\n<p>Com mais de <a href=\"https:\/\/www.bbva.com\/en\/corporate-information\/#bbva-in-the-world\">125.000 funcion\u00e1rios trabalhando em milhares de escrit\u00f3rios em 30 pa\u00edses<\/a>diferentes, a BBVA utiliza uma solu\u00e7\u00e3o que abordava as necessidades de colabora\u00e7\u00e3o de seus usu\u00e1rios, al\u00e9m de manter o mais alto n\u00edvel de seguran\u00e7a. Com esse objetivo, a organiza\u00e7\u00e3o conseguiu uma iniciativa de transforma\u00e7\u00e3o no ambiente de trabalho para garantir que todos os funcion\u00e1rios apreciam uma experi\u00eancia de colabora\u00e7\u00e3o segura e perfeita.<\/p>\n<h2><span><br \/>\n  <strong>O problema<\/strong><br \/>\n<\/span><a href=\"https:\/\/alln-extcloud-storage.cisco.com\/blogs\/1\/2020\/01\/Screen-Shot-2020-01-07-at-10.44.30-AM.png\"><br \/>\n  <img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-307714\" src=\"https:\/\/alln-extcloud-storage.cisco.com\/blogs\/1\/2020\/01\/Screen-Shot-2020-01-07-at-10.44.30-AM-300x144.png\" alt=\"O Banco Bilbao Vizcaya Fusionaria (BBVA) \u00e9 um dos nossos parceiros que foram capazes de mesclar seguran\u00e7a e experi\u00eancias como as dos clientes escolhendo Webex Teams solucionem seus desafios exclusivos de colabora\u00e7\u00e3o. \" width=\"475\" height=\"227\" \/><br \/>\n<\/a><\/h2>\n<p>A BBVA estava preocupado que sua m\u00e3o-de-obra adote ferramentas de colabora\u00e7\u00e3o de consumidores e n\u00e3o-IT para solucionar suas necessidades de colabora\u00e7\u00e3o individual e de equipe. Esses aplicativos, que n\u00e3o teriam atendido os requisitos adequados de seguran\u00e7a para um ambiente financeiro, teria colocado a aten\u00e7\u00e3o em risco \u00e0 seguran\u00e7a.\u00a0Ao comparar as op\u00e7\u00f5es, a BBVA despertoou o Cisco Webex como uma solu\u00e7\u00e3o excepcional que adeque aos requisitos para facilidade de uso, seguran\u00e7a e integra\u00e7\u00e3o com as estrat\u00e9gias de preven\u00e7\u00e3o de perda de dados (CASB Cloudlock), enquanto oferecia aos seus usu\u00e1rios uma primeira reuni\u00e3o da servi\u00e7o de colabora\u00e7\u00e3o. Embora a seguran\u00e7a tenha sido sempre importante para a BBVA, eles tamb\u00e9m estavam interessados em garantir que seus usu\u00e1rios apreciam uma grande experi\u00eancia de mensagens e experi\u00eancia de colabora\u00e7\u00e3o em equipe. Recursos como Emojis, Rea\u00e7\u00f5es e GIFs Webex Teams foram recebidos entusiasmados.<\/p>\n<h2><span><br \/>\n  <strong>Um pequeno teste leva a um grande sucesso<\/strong><br \/>\n<\/span><\/h2>\n<p>Os testes BBVA iniciaram com Webex Teams em 2019 com um grupo focado de 50 indiv\u00edduos no departamento de IT. Este grupo consistia em uma divis\u00e3o de engenheiros de implanta\u00e7\u00e3o na sede de Madri e 25 indiv\u00edduos sentados em outras regi\u00f5es geogr\u00e1ficas do mundo.\u00a0Webex Teams, uma vez que ele entrega uma plataforma segura, tamb\u00e9m permitiu que os usu\u00e1rios neste teste comece a funcionar de casa com mais frequ\u00eancia e ainda desfrutar de uma solu\u00e7\u00e3o de colabora\u00e7\u00e3o imersiva.<\/p>\n<p>O sucesso deste pequeno teste inicial resultou em uma maior expans\u00e3o de Webex Teams para mais de 1.000 funcion\u00e1rios, espalhados por v\u00e1rias regi\u00f5es e em uma se\u00e7\u00e3o mais ampla da organiza\u00e7\u00e3o. Os coment\u00e1rios de seus usu\u00e1rios foram excepcionalmente positivos e uma lideran\u00e7a s\u00eanior dentro do BBVA rapidamente tomaram a decis\u00e3o de adotar completamente o Webex como sua plataforma de colabora\u00e7\u00e3o de escolha. Na verdade, eles estar\u00e3o lan\u00e7ando Webex Teams a toda a for\u00e7a de trabalho no in\u00edcio de 2020.<\/p>\n<h2><span><br \/>\n  <strong>Webex Teams &#8211; Fundamental para oferecer uma colabora\u00e7\u00e3o cont\u00ednua e segura<\/strong><br \/>\n<\/span><\/h2>\n<p>A ado\u00e7\u00e3o do Webex Teams permitir\u00e1 que os usu\u00e1rios dentro do BBVA tenham uma base no aplicativo onde podem compartilhar e editar documentos com seguran\u00e7a, agendar reuni\u00f5es facilmente e manter contato com seus colegas atrav\u00e9s de recursos simplificados de chamada e bate-papo.\u00a0Com integra\u00e7\u00f5es como o Google Calendar e muito mais, os usu\u00e1rios do Webex Teams podem acessar as ferramentas de colabora\u00e7\u00e3o de que precisam e aproveitar a mesma experi\u00eancia de mensagens que teriam no mundo dos clientes, com GIFs, rea\u00e7\u00f5es e emojis.<\/p>\n<h2><a href=\"https:\/\/alln-extcloud-storage.cisco.com\/blogs\/1\/2020\/01\/Screen-Shot-2020-01-07-at-11.03.18-AM.png\"><br \/>\n  <img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-307719\" src=\"https:\/\/alln-extcloud-storage.cisco.com\/blogs\/1\/2020\/01\/Screen-Shot-2020-01-07-at-11.03.18-AM.png\" alt=\"A ado\u00e7\u00e3o do Webex Teams permitir\u00e1 que os usu\u00e1rios do BBVA tenham uma base no aplicativo onde podem compartilhar e editar documentos com seguran\u00e7a, agendar reuni\u00f5es facilmente e manter contato com seus colegas atrav\u00e9s de recursos simplificados de chamada e bate-papo.\" width=\"500\" height=\"271\" \/><br \/>\n<\/a><span><br \/>\n  <strong>O que vem a seguir?<\/strong><br \/>\n<\/span><\/h2>\n<p>A BBVA tamb\u00e9m est\u00e1 capitalizando os dispositivos de v\u00eddeo em sala Webex para criar uma experi\u00eancia de colabora\u00e7\u00e3o perfeita para o usu\u00e1rio em todos os <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/collaboration-endpoints\/webex-board\/index.html\">locais e espa\u00e7os do<\/a> escrit\u00f3rio. \u00a0Alguns desses espa\u00e7os agora t\u00eam o Webex Board para o emparelhamento e o compartilhamento sem fio, videoconfer\u00eancia e idea\u00e7\u00e3o com qualquer pessoa em qualquer limite.\u00a0 As equipes BBVA agora podem armazenar tudo o que criam no Webex Board na nuvem e associ\u00e1-los a uma sala virtual. Ent\u00e3o os membros da equipe podem usar a Webex Teams para pegar de onde eles ficaram na sala f\u00edsica e continuar trabalhando em qualquer lugar.<\/p>\n<p>Combinando dispositivos de sala Webex com o software Webex para uma experi\u00eancia \u00fanica do usu\u00e1rio, al\u00e9m da obten\u00e7\u00e3o de demandas BBVA padr\u00f5es de seguran\u00e7a, o Cisco Webex passou a ser central para as necessidades de comunica\u00e7\u00f5es deste gigantesco financeiro.\u00a0 A otimiza\u00e7\u00e3o da tecnologia de colabora\u00e7\u00e3o est\u00e1 ajudando a BBVA a transformar a maneira como suas equipes s\u00e3o feitas para atender \u00e0s necessidades em constante mudan\u00e7a da sua base global de clientes.<\/p>\n<blockquote><p><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/services\/featured-case-studies\/bbva.html\">Clique para ler a hist\u00f3ria completa da experi\u00eancia do cliente<\/a><\/p><\/blockquote>\n<hr \/>\n<p><strong>Saiba mais Como Webex Teams do local de trabalho entregue na Cisco Webex Teams Dicas e truques Colabora\u00e7\u00e3o segura e compat\u00edvel com o Webex Teams Por que a Webex Teams \u00e9 um ajuste transparente para todos os clientes Leia todos os<\/strong>  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/how-webex-teams-delivered-workplace-transformation-at-cisco\"><\/a>  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/webex-teams-tips-tricks\"><\/a>  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/secure-and-compliant-collaboration-with-webex-teams\"><\/a>  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/webex-teams-seamless-fit\"><\/a>  <a href=\"https:\/\/blogs.cisco.com\/tag\/customer-story-blog-series\">blogs de hist\u00f3ria do cliente da s\u00e9rie<\/a><\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Veja como o BBVA mescla a seguran\u00e7a e as experi\u00eancias como clientes escolhendo Webex Teams solu\u00e7\u00e3o exclusiva dos seus desafios de colabora\u00e7\u00e3o exclusivos.<\/p>\n","protected":false},"author":5353,"featured_media":386426,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5283,1496],"tags":[10604,5292,4724,9192,9189,10603,5404,5811,3520],"class_list":["post-386425","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-colaboracao","category-videoconferencia","tag-bbva-pt-br","tag-blogs-da-cisco","tag-colaboracao","tag-customer-adoption-pt-br","tag-customer-success-adoption-pt-br","tag-financial-services-pt-br","tag-inovacao","tag-serie-customer-story","tag-webex-teams-pt-br"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Construir o banco do futuro com o Webex Teams | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/pt-br\/colaboracao\/videoconferencia\/construir-o-banco-do-futuro-com-o-webex-teams\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Construir o banco do futuro com o Webex Teams | Webex Blog\" \/>\n<meta property=\"og:description\" content=\"Veja como o BBVA mescla a seguran\u00e7a e as experi\u00eancias como clientes escolhendo Webex Teams solu\u00e7\u00e3o exclusiva dos seus desafios de colabora\u00e7\u00e3o exclusivos.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.webex.com\/pt-br\/colaboracao\/videoconferencia\/construir-o-banco-do-futuro-com-o-webex-teams\/\" \/>\n<meta property=\"og:site_name\" content=\"Webex Blog\" \/>\n<meta property=\"article:published_time\" content=\"2020-01-13T16:44:42+00:00\" \/>\n<meta property=\"og:image\" 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Eustace\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a02bada906ac126d4bb660cfd879703fa3d3092620b9a3fd2b3115413a276aca?s=96&d=wp_user_avatar&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a02bada906ac126d4bb660cfd879703fa3d3092620b9a3fd2b3115413a276aca?s=96&d=wp_user_avatar&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a02bada906ac126d4bb660cfd879703fa3d3092620b9a3fd2b3115413a276aca?s=96&d=wp_user_avatar&r=g\",\"caption\":\"Patrick Eustace\"},\"description\":\"Patrick is a Strategic Growth &amp; Go to Market Product Manager for the Cisco Webex Device portfolio, encompassing Desk Devices, Room Devices, Headsets, Phones and Cameras, with an emphasis on our Webex on Webex Gold Standard and Device open interop positioning. Passionate about customer experience, he joined Cisco in 2008 and holds over a decades Collaboration industry experience working across product, engineering, design, go to market and customer sales teams to drive our collaboration suite market adoption. Prior to his current role, he was lead Desktop PM for Jabber and Webex Teams, introducing Jabber Softphone for VDI (JVDI) to the portfolio and defining the VDI strategy. Patrick is a regular speaker at Cisco Live, Enterprise Connect and Partner, and was recognised by the customer and partner field as top collaboration speaker at a number of these sessions Patrick is co-founder of the AtlanTec Conference, the leading technology conference in the west of Ireland which during 2020 and 2021 was run exclusively on Webex and saw over 5,000 attendees join over a week of events. Patrick holds an honours degree in Computer Engineering from the University of Limerick, Ireland, an MBA from the Open University International Business School along with Project Management Professional (PMP) and High Impact Leadership certifications. Patrick is based out of the Cisco offices in Galway, Ireland. 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Passionate about customer experience, he joined Cisco in 2008 and holds over a decades Collaboration industry experience working across product, engineering, design, go to market and customer sales teams to drive our collaboration suite market adoption. Prior to his current role, he was lead Desktop PM for Jabber and Webex Teams, introducing Jabber Softphone for VDI (JVDI) to the portfolio and defining the VDI strategy. Patrick is a regular speaker at Cisco Live, Enterprise Connect and Partner, and was recognised by the customer and partner field as top collaboration speaker at a number of these sessions Patrick is co-founder of the AtlanTec Conference, the leading technology conference in the west of Ireland which during 2020 and 2021 was run exclusively on Webex and saw over 5,000 attendees join over a week of events. 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