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Webex Beta Program
Meet Webex Beta

Introducing Webex Beta

Today, we’re excited to introduce Webex Beta, a new early access program that replaces our Early Field Trial (EFT) and Early Adopter Programs (EAP). Webex Beta provides Webex Admins and Partners a better way to discover and apply for early access to Webex Apps, Devices, and Services, providing you with a unique opportunity to share your feedback directly with our product teams.

The voice of the customer has always been a crucial element of how we design our customer experience, and Webex Beta now ensures it’s an intrinsic part of how we bring our products to market.

If you’re a Webex Admin, you can now discover the available and upcoming Product Beta’s and ensure you and nominated users in your organization can access the latest innovations across the Webex portfolio before they are launched.

Better together

How to quickly create a company culture in a growing business

The Webex Beta program is designed to empower our customers. We value your insights and are excited for you to partner with our product teams to help shape the future of work. Your voice and experience are vital to shaping the Webex of the future and ensuring we deliver your needs.

In return, we’ll ask that you provide continuous feedback and ensure that the full range of users perspectives are represented – it’s a significant commitment you’ll need to make but one that can deliver substantial rewards.

Get to know Webex Beta

As part of your Webex Beta membership, you’ll also have to opportunity to be part of both our Webex Community and Webex Ambassador programs, enabling you to connect with others using Webex in your industry and beyond.

These will provide you with enhanced access to our team and invites to events which are exclusive to these programs.

Our future vision – Hearing every user’s voice 

A key part of the Webex Beta program is ensuring we gather the broadest possible range of insights, matching the diversity of those who use Webex daily. Hearing everyone’s voice ensures our products can be more inclusive and considerate of the full range of demands our customers have.

To ensure we have the opportunity to hear everyone’s voice, we’ll be working this year to expand Beta participation, including the ability for users to enrol directly, with Admins’ consent where appropriate, of course. Learning from users from every industry, line of business, region and ability has been a key part of many of our customer touchpoints, and we’re working to ensure our global customer base is more fully represented in our Webex Beta early access programs too.

How do I join?

As an Admin, getting started today with the Webex Beta Program is simple.

Just go to beta.webex.com and follow our three-step process. We’ll see you there.

Watch the video to learn more:

Learn more

What’s new in Webex: March 2021

Relaunch of the Webex Ambassador Program

Innovations from Webex Experts: How Webex Aha! came to be

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Hackathon deco art
Announcing the winners of Collaboration hackathon

Transforming ideas into reality

The workplace is constantly evolving. The way we work is forever changing and advancements in technology are moving more rapidly than ever before. Innovation is key, but where does it come from and more importantly, how do we develop it into a reality?

At some point we have all had that great idea, that one lightbulb thought that could change how we work, make a process faster or save ourselves some time. The problem is that we don’t always have the resources, background or skillset to make it happen, often leading to missed opportunities. But not at Cisco. This is where innovation is born.

Building on the success of our 2-day Hackathon event hosted in San Jose in July 2019, Cisco SVP Javed Khan held our first-ever virtual Collaboration Hackathon series in late 2020 to early 2021. The series featured one hackathon for our internal colleagues and one for external innovators – organised by Product Manager Ivy Pham. Individuals and teams were welcome to participate regardless of technical knowledge or experience. The only criteria to take part: a passion to innovate and a desire to make a change.

“During these challenging pandemic times, seamless and secure virtual experiences are more important than ever. This virtual hackathon is a fun way our community can come together to develop solutions that will make virtual communication and collaboration ‘better than being there’.”

Javed Khan

SVP/GM, Collaboration 

Reimagining what is possible with our internal hackathon

The internal hackathon was open to all Cisco employees, harnessing the strength of our global workforce to provide diverse perspectives on the future of our industry. As a result, we had over 820 participants with nearly 500 submissions!

Innovation comes in all shapes and sizes. All ideas were welcome at the hackathon, but to help guide our hackers we created 3 key themes – Experience, Next Generation and Cross Architecture.

Experience – Focusing on our end users’ and customers’ experiences. Keeping this open to interpretation, participants could focus on day-to-day activities, operations and even analytics. Basically, keeping our customers top of mind and developing solutions to ensure they have the best experience possible.

Next Generation – The possibilities are endless when it comes to advancements in technology. Artificial intelligence and machine learning have changed how we all work, but we have only begun to scratch the surface. Here participants had the opportunity to create solutions that enable our users to work smarter, not harder.

Cross Architecture – The power of Cisco is the strength of our vast portfolio. Collaboration is just one aspect of this. Imagining innovative and creative concepts to integrate with our portfolio is game changing. This could include security, data, mobility and more.

Here are some of the solutions from the hackathon that blew us away:

Checklister

Webex is a great tool for collaboration via messages. To-do list applications are great tools for tracking ongoing tasks. Checklister would automatically suggest to-do list items to the user and allow editing before storing the message as an action item. The to-do list store could be native to Webex or third-party integrations.

Checklister

Webex Haiku

While business’s adoption of video calling tools for customer service is on the rise, not all people are avid computer users. This translates into frustration when joining Webex meetings. Cisco Webex Haiku is an online drag-and-drop editor for creating your own Webex client portal, as simple and powerful as your business needs it.

See the full list of winners below:

Hackathon Prizes

Global innovation at our external hackathon

We know that great ideas come in all shapes and sizes and sometimes a totally fresh perspective can reimagine how we work and the tools we use. With this in mind, we opened the external hackathon globally to people over the age of 18. Similar to our internal hackathon, we encouraged people to participate regardless of technical knowledge or experience. Everyone with an interest in innovation was welcome. As a result, we were delighted to see an enormous interest in university students signing up to take part (over 1100) – after all, they are the future of our industry.

To help guide our external participants we also provided two optional themes. The first was Cisco Webex and Collaboration with a key focus on the end user experience. The second was social good – creating new solutions that have a positive impact on people, society or the planet. In total we had nearly 250 teams participate and a whopping 60 winners. Below are a few highlights and the full winners list:

Sanitary Pad Dispensing Machine

The idea is an affordable and easy to operate sanitary pad dispensing machine. The project has been designed with the motive of providing 24/7 availability of sanitary pads to women, especially in rural regions where there is a lot of social stigma attached to this particular issue. One of the main objectives of this project was to make the topic of menstruation more mainstream so that parents could talk to their daughters more freely, friends could support each other, and women would not feel ashamed of something that is natural to them and a part of their life.

Webex Knowledge Extractor

This is a tool that integrates with Webex and allows questions and answers to be displayed and indexed for search based on threaded messaging. The dashboard interface will allow the end user to login via OAuth and select a room to be analyzed for Questions which have been answered by experts, then export to Excel or import into external systems for knowledge base articles.

Joey Notifications

Never miss a beat with Joey Notifications in Webex! Joey is the perfect solution to make working from home more people centric. Set reminders to stretch and take care of your health throughout the day. Joey is designed to engage you with little tips such as yoga videos or recipes and uses AI image detection to evaluate your health. Joey Notifications is the perfectly tailored plugin for you and your team!

1st prize

2nd prize3rd prize

These are just a few examples of the hundreds of innovative and creative ideas submitted during the hackathon series. Some of these amazing ideas will be put forward to our collaboration group and considered for further development.

Hackathons are just one of the many events we hold each year to spark innovation within our organization.

Keep your eyes peeled for upcoming events and one day your idea could become part of our collaboration offering!

Resources

The all new Webex

Ready to make the switch to the new Webex?

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Join a Webex online meeting

Learn more about Webex, join one of our upcoming training sessions

Explore daily product demonstrations

Sign up for Webex

 

 

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