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The new Webex Assistant
Meet the new face of Webex Assistant

Your workplace digital assistant has a new look and, coming soon, an expanded experience.

The new face of Cisco Webex Assistant

You may be familiar with Webex Assistant, the AI-powered voice assistant for work. Now known as Webex Assistant for Webex Rooms, our original digital assistant allows you to control compatible Webex Rooms devices with your voice, making it easy to join a meeting with just a few words, manage your meetings and devices from anywhere in the room, and much more.

As we continue to enhance our collaboration platform with new AI-powered features, we’ve made some improvements to help make your day-to-day tasks more enjoyable. As of June, you’ll see that the hexagonal icon in Webex Assistant for Rooms has been replaced with the new, friendly face of Webex Assistant. With engaging visual animations, your digital assistant is ready to support you anytime you need it. Just say “OK Webex, what can you do?” to get started.

Expanding the Webex Assistant experience

Don’t have a Webex Rooms device? No problem. Webex Assistant is also available in Webex Meetings. With Webex Assistant for Webex Meetings, you and your team will benefit from higher levels of productivity and engagement in every meeting.

Young man smile through the desktop using the Webex Assistant experience

Featuring live transcription, automatic note-taking, voice-activated action items and more, Webex Assistant for Meetings makes the best team collaboration experience even better by allowing you to easily capture every detail during the meeting, so you can keep work moving forward after the meeting.

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Webex Assistant for Rooms is available now on compatible Webex Rooms devices. Check out the Webex Assistant adoption toolkit to get started.

To be among the first to experience the latest in video conferencing technology with Webex Assistant for Meetings, sign up for your free Webex Meetings account today.

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Test Drive the Cisco Webex Assistant for Free— Bring Voice Intelligence to Your Meetings

Working at the intersection of design, function and technology: Salamander Designs and Cisco Webex Rooms

The Rise of Webex Rooms

Secure, First-Party Recording Transcripts in Webex Meetings

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The holiday season is also about giving. And this year, the Webex RoomOS team are gifting you with great new features that will make collaboration merry and festive, including a whiteboard improvement for DX that has been highly requested!
Webex RoomOS update: December 2019

We are fast approaching the holiday season, which is the ultimate time for getting some well-deserved rest and relaxation, and catching up with friends and family. The holiday season is also about giving. And this year, the Webex RoomOS team are gifting you with great new features that will make collaboration merry and festive, including a whiteboard improvement for DX that has been highly requested!

Annotate Anywhere

Wouldn’t it be great if you could annotate anywhere on your devices? We thought so too, so we made it happen. In this release of Webex RoomOS, we have expanded our annotation opportunities with Annotate Anywhere. Previously, you were only able to annotate on content that had been shared from a laptop or computer. Now we are making it possible to annotate on content in more ways, such as opening a file from a space, or on a webpage accessed by a web app. This allows for a more seamless collaboration experience.

If you want to learn more check out the help article for DX , or for the Webex Board click here

In this release of Webex RoomOS, we have expanded our annotation opportunities with Annotate Anywhere.

Whiteboard Improvements for DX

I love the Cisco Webex DX. It’s the epitome of sleek, hardworking and smart – it enables me to connect and collaborate with people from remote corners of the world, all from the comfort of my own desk. Now, we have made it possible with real-time whiteboard collaboration between the DX and the Webex Board, through Webex Meetings, which is a feature that has been highly requested by our customers! With this new feature you can enhance your meeting presentations with visuals you can change as you go. Learn more here.

New Workflow for Easily Saving a Whiteboard Session

The best things in life are simple. The smell of coffee in the morning, hugging a loved one, the feeling of grass under your feet… And collaboration is no different – great collaboration solutions should be simple to deploy and utilize. This is why we have released a new feature that makes it easier for you to save and store your whiteboard sessions in Webex Teams spaces and through email. This new workflow equips you with new information, icons and screen displays that streamline and make explicit different actions and outcomes. Saving your work has never been easier. If you want to learn more you can check out these two articles:

Save a Whiteboard from Desk Devices to Cisco Webex Teams

Send a Whiteboard from Desk Devices by Email

New Invited Section on Participant List

Last month, we made it possible to add a participant in the cloud to your call. We have now extended this feature so that you can not only see who has joined the meeting, but also who is invited but has not yet accepted. This is also valuable in other ways – simply speaking the “invited” section will list all users and devices that have a join button and can join at any time.

Last month, we made it possible to add a participant in the cloud to your call. We have now extended this feature so that you can not only see who has joined the meeting, but also who is invited but has not yet accepted.

That’s it for December. But keep your eyes open – a new blog entry will be published soon, going over all the highlights of 2019. Happy holidays!

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See all the Webex RoomOS releases

Just say no to conference calls and yes to collaborative meetings

Apply branding to your conference devices

Camp Webex: Training our New CS Team Members to Help Customers Achieve More Than They Thought was Possible with Webex

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One decade is coming to a close and 2020 brings in a new year and new opportunities
The future of work isn’t coming, it’s here

One decade is coming to a close and 2020 brings in a new year and new opportunities. In this busy season of holiday parties, copious amounts of shopping, and wrapping up end-of-year projects, people are also beginning to think about new resolutions and new ways to reset and reorient themselves for what this next year has in store.

At Cisco Webex, we’re doing this as well. The phrase, “Future of Work,” has been buzzing for a bit of time, but it’s time to move this from hype to reality and we’re ready. In fact, we’re already there. As we think about this coming year, and as we set goals for what we want to do as a company, now is the time to turn the “Future of Work” into today and seize the opportunities it presents to us.

In an article in Boss Magazine, Cory Treffiletti, Global Head of Marketing for Webex.com at Cisco refreshingly cuts through the sea of buzzwords related to this topic and highlights a few truly impactful trends that are driving this change in the workplace.

He calls out,

“While technology of the recent past has made businesses more productive and efficient, it tended to hamper the true human connection. Think email and even conference calls. The face-to-face interaction was missing. People are starting to realize that a call is far better than email, and a video call, even better. Picking up and reaching out to someone may never be as efficient as typing a message and hitting send, but it is more efficient when you factor in the resulting back and forth that results.”

Let’s consider this: The “Future of Work” is not five years from now, it’s tomorrow, and the next day, and the day after that. We all have a hand to play in how our businesses will run and what we want them to look like.

Check out Boss Magazine’s article on four trends to keep an eye on in the not so distant “Future of Work.”

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Cisco at SXSW 2019: Cognitive collaboration and the future of work

The Future of Work is Today

Cisco’s Single Platform and Unified App Make a More Human Approach to Transforming your Workplace

 

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Webex board update
RoomOS November update

November already! They say that time flies when you are busy, and here at Cisco we have been super busy working on some new, cool features for RoomOS. These new features will make collaboration and co-creation a breeze.

Companion Mode

Friends are great. They have your back, and help you out when you need it. With our newly released Companion Mode feature, your board and device can help each other out, too. This feature is about getting a board and a room device in the same physical room and making them work as one entity by creating a virtual device. This means that you to focus on creating and communicating, while the room systems do all the rough work for you. This frees up precious time, so you and your team can get more done.

This is the first release of the feature, where the configuration currently tested is a double screen device with Webex Board’s on opposite sides of the room, facing each other. It can also be set up with the single screen device and Webex board next to it. If you want to learn more about this feature, check out this article.

Cloud Add Participants (Ad-hoc Calling)

No matter how hard we try, it can be difficult to keep up with who should be included in a meeting. Things change, and in the middle of a call you might remember that you forgot to invite someone. Now you can easily add cloud participants to your call. This feature has been available for on-premises from the start, and we now have finally made it available for cloud, too. If you are wondering about adding PSTN or SIP users, we are working on making that happen, and these two will come in future releases. Learn more here.

Webex Team Meeting and . Now you can easily add cloud participants to your call

Webex Board Touch-Redirect

We also are excited to introduce the Webex Board Touch-Redirect, a feature that has been highly requested by our educational customers. By connecting a laptop to a Webex Board, users can interact with their laptop’s app through the board’s touch interface. In educational settings, teachers can show their students apps that are only available to view on laptops/computers. This allows for a richer, more dynamic learning experience for the students, and teachers will no longer have to manually switch between a board and a laptop- they can focus on what’s really important, the teaching. However, this feature can be applied to multiple settings and scenarios. For businesses, knowledge sharing and interactive training sessions in-house will greatly benefit from this new feature. You can find out more by clicking this link.

Webex Board Touch-Redirect.png

What’s More..

In addition to these three features, we have many other interesting things in our pipeline. Our partnership with Microsoft was recently announced, which was born out of our customers need to enhance interoperability between different conference rooms and calling infrastructure solutions.

Check out the Microsoft announcement: here.

And, be sure to read up on how this partnership fuels digital transformation efforts and meets business goals.

We also have a great feature for our on-premise customers wanting to experience cloud services coming up in December. If you want to read up on this while you wait for the release, please go ahead and read Richard’s blog entry.

That’s it for November, and I will be back in December with some new and exciting features.

Stay tuned!

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See all the Webex RoomOS releases
Just say no to conference calls and yes to collaborative meetings
Apply branding to your conference devices
Digital Art Changes How We Ideate: Going Digitally Native with the Webex Board

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Cisco Webex Video Conferencing 39.9 Discovering some meeting hacks
Cisco Webex Meetings 39.9: Discovering some video conferencing hacks

Feature improvements don’t have to be huge to make a big difference. In Webex Meetings 39.9 update, we’re introducing and updating small features that will make your video conferencing meetings easier, more efficient, and (gasp) maybe a little less annoying. These are the meeting hacks of Webex Meetings 39.9:

  • Webex.new
  • Shortened video addresses
  • Fewer video distractions in Events and Meetings
  • Virtual background support for iPad
  • Webex Teams lobby ambassador
  • More support for Web App

A shortcut to your personal meeting room

We introduced Webex.new, letsmeet.new and mymeet.new last month with the launch of Google’s .new domain – shortcuts to common tasks can be accessed from the browser. Webex.new is the new shortcut that takes you directly to your personal room from any browser. Just make sure you’re signed into the Webex Meetings Desktop App, otherwise you’ll be taken to a download page to get the latest app.

Give your dialing finger a break

If you’re using video devices to dial into a Webex video conferencing meeting, you now have less to type because we’ve created shortened, common video addresses that include just the meeting number and Webex extension (e.g., 123456789@webex.com). You no longer need to include the site ID to join (e.g., 123456789@acecloud.webex.com). The new format can be used by Webex devices, Skype for Business users and third-party, standards-based video devices. This is also supported on mobile – both Android and iOS. Please note that this feature is currently in beta and will be generally available by the end of this calendar year.

Better manage Webex Events video

If you’ve hosted a Webex Events or Meetings call, you know sometimes video participants are doing things that are distracting to the meeting. Other than calling them out or privately messaging them, you couldn’t take immediate action. Now, you have the ability to just turn their video off and let the meeting progress more smoothly. Hosts also have ability to lock the main video window on a specific participant and switch between participants without turning off the original participant video. That’s one fewer click and just makes good sense. It also works on mobile.

Choose your virtual background on iPad

We can’t let the iPhone people have all the fun. Now, iPad users joining Webex Meetings can also choose their favorite backgrounds to display from stored photos. This will come in handy when you’re taking meetings from home on your iPad Pro and need to disguise your messy kitchen background with a more professional office look. Blurred backgrounds will continue to be supported.

Choosing a virtual background for your meetings on iPads
Choosing a virtual background for your meetings on iPads

Let them in from Webex Teams

This has happened to me more than a few times – waiting in the lobby long after the meeting has started because the host joined from Webex Teams and has no way to let meeting participants into their personal meeting rooms. Now, Webex Teams hosts will be notified when there are people waiting in their lobby and they can admit them. This feature is in the category of relieving annoyances that I know a lot of people, including me, will appreciate.

More browser support for Web App

In addition to Chrome and Firefox, the Webex Meetings Web App is now fully supported on Microsoft Edge browser with audio, video and share (including high frame rate content) capabilities. On Safari, Web App currently supports computer audio and video (share is not yet available from Apple on Safari). With this, I’m pleased to say that Webex Meetings offers the broadest native web browser support among conferencing vendors.

These are some fun meeting hacks, but we’re delivering a lot more in 39.9. For more details, please visit the Webex Help Portal – What’s New in Webex Meetings Suite (WBS39) – and click on “WBS39.9.”

If you haven’t already, try meetings for free.

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Engaging a Distributed Workforce
Getting more done in less time with Webex

Engaging a Distributed Workforce

It’s become apparent that the world of work is changing. Our workforce is more global than ever, distributed, remote and driving the need for a new way of working.  In fact, a recent article* that I was reading highlighted while remote work is growing in popularity – it’s making us rethink how, the tools we use to work, how we communicate at work, and even the hours we work. 

Businesses of all sizes want to get more done

It’s a consistent theme that I’m hearing across our customers. Organizations big and small are thinking different about their workflows and employee engagement. Managers and individuals are looking for the best tools available in the market to help them get their job done. Whether it’s a company of 5 starting to build business, or a team within a large organization of 100,000 employees, teams depend on effective tools to get more done. Everyone wants to get more out of their day and every minute of their day; enterprise and small start-ups. The employee experience has become king across business.  

rganizations big and small are thinking different about their workflows and employee engagement.

Cisco Webex Teams offers a smart solution

Cisco has been listening and paying close attention to this workplace transformation. Over the past year, our team has brought together Cisco’s best collaboration technology with cognitive capabilities and layered on top of our unified platform to deliver a modern work experience regardless of customer size.   

Our recent launch of Webex Teams Unified App is a living example of how we are bringing a solution together for both mobile and desktop users. Knowledge workers can literally get their work done from anywhere and anytime via team collaboration tool, Cisco’s Webex Teams. From messaging to file sharing, whiteboarding, video conferencing or simply calling. There is also the People Insights feature which gives users information in advance about the people who they are meeting with.  Overall, the Webex Teams Unified App keeps work moving in one-place and enhances the employee experience.

Webex Teams is Perfect for on-the-go 24/7 access

Personalization and choice on the horizon  

In addition to unifying the experience and enabling mobility, Cisco is bringing personalization to users through our modular capabilities. Very soon, customers will have the option to configure Webex Teams for different type of users.  Maybe a smaller part of the organization only needs messaging vs. other groups that need the broader suite of functionality.  IT will be able to easily configure the Webex Teams to meet the needs of different workstyles among their organizations.  Cisco is simplifying the world of IT and helping them easily deploy and manage Webex Teams via a control option.

Easy integrations to keep work flowing 

Our Cisco collaboration solution doesn’t stop with Webex Teams, we also announced this week an exciting new partnership with Microsoft. Our goal is to enable customers to have open and seamless collaboration no matter what tools they are already using.  And Webex Teams is already integrating across other third-party apps such as Salesforce, Trello and Box – just to name a few.  
 
At the end of the day, we all want to get more work done and in less time. We also want to enjoy the benefits of work life balance. Webex Teams can bring new possibilities to the table and can help us achieve our goals. It’s not about just having great work tools – but it’s about getting the gift of time back and living smarter with Webex Teams. 

Learn more about The Single Platform Advantage for Workplace Transformation

Start with Webex for free today!

#CiscoPS19

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October Release of Webex RoomOS: conferencing devices
October release of Webex RoomOS

When machine learning and AI became important in our industry, we gathered some of our brightest minds to implement this into our Webex conferencing devices. Some ideas were better than others, and after rigorous testing quite a few got discarded, while some were pursued further and applied to our devices. One of those features was face recognition.

Face recognition became name labels, and people got excited about being able to identify the person(s) on the other side of the video call by their name. Understandably so – addressing people by their names facilitates trust, something that customer service departments do to make their customers feel more comfortable.

This did not come without challenges. Some technical, but also challenges related to privacy rights and security. We rolled up our sleeves and started working through those challenges, and after many months of hard work we can finally release Name Labels as a general feature in our October release of Webex RoomOS. This is now available to all of our users. Of course, it is up to the organization if they wish to use it, and individuals can decide themselves whether they want to be recognized or not. Consent by the end user is a must.

However, when it is enabled it is powerful. You can sit in a meeting and see the name of all the people you are interacting with. Having a name to the people you are conversing with facilitates memory and recall – and can spare you for many awkward follow-ups asking who said what. Here at Cisco we hope your organization will take good use of this feature, and experience first-hand how useful it is.

Figure 1. Name Labels

Another feature we have been working on for a while is Cloud xAPI. We know the power of API. Many of our integrators and customers are using them daily to create workflows that help them in their day-to-day tasks, and from the moment we launched our Cloud service, we knew we had to develop and create a good story around Cloud API. This was not an easy task. It was important for us to make sure that this had a very high security level, which is key to everything we develop here at Cisco. With security being one of our top priorities, we worked closely with our Webex Teams business unit to develop a powerful way to access the devices API from the cloud. Developers can start porting their on-premises applications to the cloud, making the task of moving to the cloud a lot easier. There was a lot of heavy lifting done from Cisco’s Control Hub group to support the Cloud API in an elegant manner, but we have done it. Richard Bayes will soon be dedicating a whole blog post on this feature, but in the meantime you can click these links to learn more:

https://developer.webex.com/docs/api/guides/xapi
https://developer.webex.com/docs/api/v1/devices
https://developer.webex.com/docs/api/v1/places
https://developer.webex.com/docs/api/v1/xapi

Figure 2. Webex devices Cloud API

In August we released WebApps, and in October we are simplifying creating and deploying them. Let me explain. You see, before this release you needed to have a solid understanding of how to create a macro, and be willing to get your hands a bit dirty with code in order to create a WebApp. Nothing too difficult, but we have now made it way easier.

Remember the old in-room control editor? Now it is not only for in-room controls anymore. We expanded it and gave it a fresh retouch to allow for easy creation of WebApps. A contextual menu tells you how to start the process, which can be as simple as inputting the URL of the app you want to have, and the system will even automatically download an icon from the Internet to match your app. It doesn’t get much easier than that.

Now – this is all for October, and I am hoping that next month I will have some good news for you around companion mode and touch re-direct which is due to launch very soon.

Stay tuned!


Interested in Webex video conferencing for your conferencing devices? Sign up for free.

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remote worker using video conferencing
Sei Mani: One small business creating big workplace experiences

How often do you discover a new feature on your phone, laptop, or software that you didn’t know about or thought was too difficult to learn? When in reality, this feature could be saving you time. And potentially money. It happens often in businesses where companies invest in technology and only utilize a portion of the capabilities they have at their fingertips… and are paying for.

Founded in 2011, Sei Mani was created with a goal of helping businesses fully drive adoption of and value from the collaboration technology they have invested in. Headquartered in London, their team comes from backgrounds in coaching, change management, training, community building, engineering, and more. Alongside a diversity of backgrounds, their team is fully remote. So, the way they collaborate is extremely important.

Because their team is entirely virtual, they use Cisco Webex to talk to customers and help them unlock business benefits with collaboration technology. Putting trust and customer experience at the forefront, Sei Mani uses Webex Meetings and Cisco DX80’s to develop personal relationships and ensure their customers feel comfortable and ready to drive adoption.

Sei Mani joined a webinar to discuss how they thrive as a team despite being remote, and how they help their customers achieve the same. All this made possible with Cisco Webex, making meetings feel as good as being there, rather than distant or disconnected.

As a small company, Sei Mani creates thriving digital workplaces. Learn how you can do the same with Webex video conferencing and devices. Watch the webinar to learn more:

 

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team using conferencing devices
September Release of Webex RoomOS for Webex Video Devices

Hello to everyone that is reading this blog. We have been working hard to bring you some new features this month. In the September release, we are delivering new features to our Webex Board and new features for our management suite, Webex Control Hub.

Webex Board Updates

Two-way Whiteboarding

Up until now, when board users called into a Webex meeting, only one board could start and edit a white board. Everyone else could receive this white board as content, but no one could interact with it.

Now, after a lot of work, we made it possible for two or more boards to collaborate during a Webex meeting. Let’s picture this flow. A few remote sites call into a Webex meeting, a couple of boards are in these sites, and in others maybe a Webex Room Kit or any other Webex conferencing device. One of the boards starts whiteboarding, and the second site jumps in to draw some extra information on the original drawing. There’s interaction, there’s collaboration from those two boards, and the Room Kit receives all this as content. Isn’t this a great way of working? You can see the people, you can enjoy the features of Webex devices like speaker tracking and excellent video and audio quality at the same time you are collaborating in a whiteboard from different locations. That’s is just great and simple.

Microsoft OneDrive Integration

Second in the list is the ability to open and view files stored in OneDrive.

Many of our customers are using OneDrive, and we naturally need to provide the best integration with other tools that users need for their basic work. Remember that we introduced WebApps last month? It was with this very same concept in mind. We are a platform, we have to provide a way to improve our customers workflow, adapt and improve to whatever tool belongs to the users workflow.

So, now you can collaborate in OneDrive or SharePoint online documents on the Webex board by opening the files in the files activity of a space.

Stickies

Many of you have heard about stickies. Many of you have seen demos of stickies. Well, stickies are finally here. They will help you in your brain storming sessions. They can help you get your ideas organized with multiple colors and sizes, and you can even interact with the Teams client while editing or working on stickies. True collaboration!

Undo and Re-do Buttons

Last but not least in the feature list, we have a small feature, that we are sure that many will find useful despite been kind of just a small button. It’s re-do.

If you are drawing, and delete something with the undo button, you can now press and hold that undo button to reveal the re-do button, and re do all traces you have undone.

Updated Layout

Finally, the Webex Board is changing layouts. The Webex Board is updating layouts to improve the call experience! The active speaker and the PiPs will always have a clear real state in the screen. The PiPs will no longer overlay the active speaker area, allowing for the active speaker to be in full view at all times and improving the visual hierarchy of the screen.

The PiPs have been updated from circles to squares with rounded corners. You should also notice that the new way to present the PiP is not available in any other device yet, but this is the direction we are moving forward with the portfolio in the near future.

We are sure our users will love these changes, it will make their meeting more comfortable, keeping the productivity Cisco normally provides, but as always, feedback is welcomed!

This change should be in place for October 16.

Control Hub Updates

Advanced Configurations

Now it is possible to configure RoomOS and Webex Share devices from Webex Control Hub through the new Advanced Configurations. Gone are the days that you needed to log into the device web interface to do an advance configuration, such as the default ringtone volume or changing the second monitor role. We know we need to keep pulling in this direction, and offer our admins even more flexibility to achieve their goals, and therefore our next step is to create a framework to support administrators performing these actions in bulk. Just keep tuned, it’s coming soon.

Device Proactive Alerts

We know IT Admin time is valuable and keeping on top of events happening in the collaboration network can be time consuming. A new feature we have released is Device Alerts, this feature allows an IT admin to subscribe to alerts via Webex Teams and when a device goes offline or has an issue an alert is generated. An alert is also triggered when the device comes back online or the issue has been resolved. This should be handy for many of our admins, right?

Great, this is all for now, some new features, some updates, and even a very small peak at the direction we are moving towards.

See all of the Webex Teams Releases here

 

 

 

 

 

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new release for Webex conferencing device
August release of Webex RoomOS: Latest on conferencing devices

Hello again!

North hemisphere summer break is finished, and we are excited to share how we have been working hard here at our Oslo offices to bring you the best experiences with our Webex devices.

The August release is not heavy in the number of features we have, but it shows clearly the direction we are going. Our goal is to make your meetings the easiest to join, the ones with the best content sharing, and the ones where you collaborate with local and remote participants in the best possible way.

My blog before this one was all about the Webex board. And this one is not all about it, but we keep adding features to it.

Starting with one of the most important features we have release so far for board: WebApps.

WebApps is based on the web engine we released just a few weeks back. Users can now create buttons in the home screen of the Webex board, which will redirect them to a Web URL, where users can work using the touch interface of the Webex board.

Think about the case where your teams are working on a kanban board directly from the board, moving tasks around, editing text, and after the meeting it’s finished, there’s no need to take a picture, and go to your laptop to re-do all the work, or anything similar. The work is already done in the right tool. If this sounds interesting, please go to the blog post from my colleague Kristian Sandvik, or check out the video from Richard Bayes, PM for integrations has created a nice video about how to create them:

Let’s keep adding to the list of Webex board features. August release includes new pen sizes. Now when you are drawing in the Webex board, you have the option to click and hold the pen button to display different pen sizes, so your drawing gets more details. Easy, intuitive, and useful!

Moving on to a feature available for the whole portfolio: we have the Webex button!

What’s the Webex button? It’s a much easier and intuitive way to join Webex meetings. If your company is using Webex for meetings, then you should be familiar with the emails every participant receives when a meeting has been scheduled. This email has information around how to join the meeting, and our research shows that the most common way is using the long string of digits.

Before this feature was out, you would have to also look for the URI of the meeting, which many times, depending how the meetings were configured for your company, will be the same digits plus a domain, or just a long URI, then the user will need to start the workflow from the call button, assuming the users understand that they have to “call into the meeting”.

Well, we have done things simpler. Now users have to only worry about that string of digits and clicking on the Webex button will not only tell the users you are actually dialing into a Webex meeting, but it will ask only for those digits, which are easy to find in your email invite. Easy, right?

The last feature for this blog is USB headset support. We had USB headset support for the DX80 in the past, but some customer haven been asking us to support it in more devices. I can’t claim support for the whole portfolio yet, but we’ve started with adding support for the Room Kit, Room Kit Mini, and Room 55. More to come later.

Thanks for reading, go and play with these new features, and as always, feedback is very welcomed.

Enjoy!

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Conferencing devices
New release of Webex RoomOS: The power of Webex Meetings & Conference Devices

I’m Juan Gallardo, Product Manager for Room OS, the software that runs on our Cisco Webex Collaboration Devices. With this new blog series, I will be sharing all our exciting new features with you, and opening a communication channel with our users. I hope you enjoy it and provide as much feedback as possible.

The Webex Meetings experience becomes even better when combined with Webex devices. Joining a Webex meeting from a Webex device gives you the best video and audio quality you can experience on the market.  In the March 2019 release, we have therefore focused on unleashing the power of the platform, giving you more flexibility when meetings and apps come together as one Webex.

Whiteboarding

The Webex Board is a great all-in-one collaboration tool. You can make video calls, share content wirelessly, express your ideas on a blank whiteboard canvas, and annotate on top of your shared content. We are now making it possible for you to share your creative ideas with everyone in the meeting. In this release, anyone using Webex Meetings can view whiteboarding content from a Webex Board. So, whether you join from a Webex device, a 3rdparty device, a laptop or a mobile phone, you’ll be able to see the shared content.

Content Sharing

Users shouldn’t need to know if the conference device in the meeting room is registered to the Cloud, or on-premises in order to know which client they should use to share. We are now enabling the ability to share wirelessly out of the call to any device through Webex Teams and Webex Meetings apps– regardless of where they are registered.

Just enter the room, open your laptop, launch your preferred client, and start sharing in your local meeting. Easy, right?

Wireless sharing of video with audio is also now supported on cloud systems, so Webex Teams users connected to a cloud-registered Webex device can share videos, animations, and any dynamic video and audio content to remote sites.

Webex Events Support

Webex Events lets you easily host events and webinars for several thousand attendees at the same time, and what better than combining this experience with powerful Webex devices? Imagine using Cisco’s speaker tracking technology or using some advanced configuration in a customized meeting room while speaking in a Webex Event. That is what we are making available on this release. Speakers and panelists can log into the Webex Event using a Cisco Webex device and enjoy any of these wonderful experiences created by the hardware and software combination that only Cisco provides in this area.

Webex events support-webinar

Cognitive Collaboration

Artificial intelligence is quickly changing our lives and the way we work.

Artificial intelligence and machine learning removes mundane tasks, increases meeting efficiency and builds more meaningful relationships. Webex Assistant is one of the first iterations of what we can do when we pair AI and Webex devices. Using this new feature, users can control room devices by simply using their voice. Just say “Ok Webex” and the system wakes up and waits for your command. Users can then join scheduled meetings, call someone in the directory, join personal rooms, or even adjust some device controls like volume! And this is just the beginning of many ideas we are cooking in our R&D department.

Cognitive collaboration in action

Device Analytics

You may have heard about what we are doing with analytics and our conference devices. Our friends on the Webex Teams App side had a great blog post around this a few weeks back. You may want to go and check what they are doing there.

Providing information on how Webex devices are been used is something that our friends in the IT department have been asking for a long time. This information can be used to take intelligent decisions around adding, removing, or changing devices in different rooms based on some actual data. The information is available through Cisco’s Control Hub, where you can find interactive charts that allow you to filter on a specific device type, utilization, etc., everything to provide admins a better perspective of what’s happening in their meeting rooms.

Remember, RoomOS is getting updated quite often, and we are excited about creating these new experiences for you. We will do our best to keep you up-to-date with what’s new so you can enjoy all the fantastic new features we want to create and make your meeting each day better! I would love to hear your feedback below.

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