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grid view custom backgrounds and music mode
Webex Meetings August 2020 update: Increased security and media enhancement, custom backgrounds and music mode

August: Hot temperatures and hot Webex Meetings feature releases! Big things are in the works for Webex and we are super excited to share them with you. Over the next few months, you will see major enhancements. This month, the feature updates include increased security, grid view, music mode, and much more! Bringing you more flexibility to work wherever you need to.

Media + Security Enhancement

CipherSuite encryption – With this month’s update, we are updating the encryption cipher for Webex Meetings from AES-128-CBC to AES-256-GCM. AES-256-GCM is the best available cipher and it provides increased protection for meetings data and resistance against tampering.

Music Mode in Meetings and Events –You can now play music during your meeting and transmit the richness of melodies to all participants. This is especially important when delivering a virtual concert or music lessons over Webex. To enable this feature, simply press Ctrl+Shift+M to turn on Music Mode or click on “audio” on the menu bar and check “music mode.” Sit back, relax and enjoy!

Fluid high-resolution video even at 50% packet loss – This month’s feature update keeps your video flowing at high resolution even if your network suddenly experiences significant packet loss. Such as when your kids start to play video games or when remote classes start for everyone in the family. Before, when your network conditions significantly degraded, your video would transition to show your thumbnail image. Now, with media enhancements in Webex, you don’t have to worry anymore about disrupting your meetings if you are experiencing poor connection.


Custom Virtual Background – On Windows and Mac, when selecting a virtual background, you can now choose your own image from your desktop to be used. This feature adds an additional level of personalization to your meetings. Have a favorite vacation spot? Add it to your virtual backgrounds and show it off in your meetings. Custom backgrounds are already supported on iOS and Android.

Custom virtual background with Webex Meetings

Grid view by default- In Webex Meetings, grid view is now the default setting when no one is sharing content, making the meeting participants appear equally. This creates a more collaborative feeling. If you prefer active speaker, you can still change your view to Active Speaker Video View or Active Speaker and Thumbnail Video View from the controls in the upper right area.

Grid View by default in Webex Meetings

Self-view enhancement – Your self-view is now shown in the video grid with the other participant videos by default. Your video will appear next to your colleagues instead of floating in the corner. This creates a more natural meeting experience. However, if you prefer to float your self-view instead, simply click “Show my self-view in a floating window.”

self-view enhancement

Hide non-video participants – You can now hide meeting participants who have their video turned off and chose to focus your meeting on those who have turned their video on. This creates a more engaging meeting experience and allows you to see those participating via video in your meeting.

Hide non-video Participants

Push to Talk– When muted, you can now hold the spacebar down to momentarily unmute. Instead of fumbling around trying to unmute, simply press and hold the spacebar when you want to talk. Release the spacebar to go back on to mute. The flexibility of working from anywhere might mean there are more background noises. Sometimes it is better to stay on mute until you need to speak up. With the new push to talk feature, you can stay on mute, limit background noise and simply chime in when you need to.

push to talk

Virtual Desktop Integration

VDI Dual-Monitor Support – Webex now supports a dual-monitor setup for Windows and Linux (Ubuntu + eLux) on Virtual Desktops. If you use a dual monitor, you will be able to extend the display of your session so you can utilize both of your monitors.


IOS – It’s now even easier and faster to get to your Webex Meetings from your iOS devices. Just use your Apple ID. One fewer password to remember.

And last but not least…

Android – Webex Meetings is the FIRST conferencing service to offer live streaming for Android! Just like the in the Desktop app, you can start a live stream from a third-party source such as Facebook, YouTube or IBM directly from your mobile device and significantly expand your audience reach!

For more information on these features, please visit the Webex Help Portal

Learn More

See all the Webex Meetings updates here

Secure, first-party recording transcripts in Webex Meetings

Webex Meetings July 2020 update: Virtual backgrounds on Windows, Mac, Android, and more!

Webex Meetings June 2020 Update: Transcriptions, Background Blur and Mobile Grid View

Still Need Help?

What would you like to do?

Join a Webex online meeting.

Learn more about web meetings and video conferencing.

Sign up for Webex.

Visit our home page or contact us directly for assistance.

Read more
virtual background on Android phone
Webex Meetings July 2020 update: Virtual backgrounds on Windows, Mac, Android, and more!

Webex Meetings expands support for virtual and blurred backgrounds

July brings some exciting news, especially for users who want to change up or clean up their workspace backdrop. With most of us working from home, it’s perfect timing that Webex Meetings now supports virtual and blurred backgrounds across Windows, Mac, and iOS platforms. AND we are the first to bring the capability to Android users!* Android support gives Webex Meetings users more flexibility for creative backdrops on more platforms than any other video conferencing solution.

iOS and Android users can also choose custom backgrounds from their photo library. This feature gives you more privacy, removes distracting elements from your surroundings, and gives you more creativity to express your personality in video meetings.

Woman using Webex virtual background feature on Webex
Virtual background on Android phone

Other news this month

The July Webex Meetings update also includes support for four new languages on the desktop and web apps: Czech, Hungarian, Polish and Romanian. The mobile app already supports these languages.

Desktop App

  • Content share preview – No more asking, “Can you see my screen?” You will now be able to see a preview of what your meeting participants see when you share. Click on the Share button, and a small window will replicate your audience’s view. This feature will make you confident in what you are sharing and saves time because you no longer have to ask if everyone can see your share.

Content share preview in Webex

  • Participant Sorting and Raise-hand Functions – this feature will likely be most appreciated by teachers in today’s distanced learning environment. Now, when someone in the meeting or virtual class raises their hand in Webex, their name immediately pops to the top of the participant list – in sequential order – so that teachers can quickly see who needs help. Previously, participants who raised their hands stayed at the same position in the participants’ list and may not be easily seen, especially if they are at the bottom of the list in a large meeting.

  • Lobby support – Users outside of your organization using video conferencing systems or Webex Teams apps will now be able to wait in the Personal Room lobby. This will be enabled when the site is configured to place external users in a lobby and when the Personal Room is in an unlocked state. Before this enhancement, external users would be subject to an administrative setting that controlled whether they would join the meeting directly or be completely blocked from joining the Personal Room meetings. With this enhancement, we are simplifying the experience by making sure that all devices and apps follow the same rules when joining an unlocked Personal Room meeting.



  • New host control improvements on mobile offer a host of benefits for all users, but especially for the education sector, giving teaches tools to manage their virtual classrooms better and protect their students. Teachers have the option to configure “mute on entry” from their mobile app, which lets students and other participants enter a meeting silently, so they don’t disrupt the class. Turning off share allows teachers and hosts to limit content sharing rights in class or meeting to just the presenter. Sharing rights can be passed to other participants during the meeting as needed. Teachers and meeting hosts can also lock and unlock non-personal room meetings from their mobile apps. These are excellent safety features for school administrators, as it prevents unwanted people from arbitrarily entering a virtual classroom.

the lock and unlock non-personal room meetings


  • Microsoft Intune SDK support (in beta)- Microsoft Intune SDK is now integrated into the Webex Meetings desktop app, which means that our app is protected by site configuration. This feature’s benefit is that users who need Microsoft Intune protection policies can now sign into a Microsoft account. After Checking policy data with the site and restarting the app, protection policies will be in effect (access pin code after launch).


  • Alexa voice playback meeting recordings – Android users can now use Amazon Alexa to playback Webex Meetings recordings. Users wake up Webex Meetings by saying, “Alexa, open Webex Meetings.” Users can list/playback recordings with voice commands such as:

– “Alexa, ask Webex Meetings to list today’s recordings”
– “Alexa, ask Webex Meetings to list yesterday’s meeting”
– “Play,” “Resume,” “Pause,” “Exit,” “Next,” “Previous”

For more information on these features, please visit the Webex Help Portal – What’s New for the latest version of Webex Meetings

*Android support available now; Windows and Mac background features will be turned on at the end of July.

Learn More

See all the Webex Meetings updates here

Secure, first-party recording transcripts in Webex Meetings

Webex Meetings June 2020 Update: Transcriptions, Background Blur and Mobile Grid View

Still Need Help?

What would you like to do?

Join a Webex online meeting.

Learn more about web meetings and video conferencing.

Sign up for Webex.

Visit our home page or contact us directly for assistance.

Read more
Webex Meetings April 2020 Update: Better usability and more intelligence for smarter meetings
Webex Meetings April 2020 update: Better usability and more intelligence for smarter meetings

Webex Meetings is evolving every day to meet the needs of our customers especially with the rise in remote working. New features being released this month span from enabling more live streaming capabilities to support virtual events, to control hub enhancements for more secure meetings, to short cut integrations with Slack for improved usability, to enabling a better mobile meeting experience with more intelligence. In addition, we’ve expanded language support to now include Czech, Polish, Romanian and Hungarian – starting first on the mobile app and will soon to the desktop app.

Live stream your virtual events

One of the most significant features of this update is the ability to live stream Webex Meetings and Webex Events to more streaming platforms. In addition to existing support for Facebook Live, IBM Video Streaming and Vbrick, we are now also support streaming to YouTube, Twitter, LinkedIn, Workplace for Facebook, and any other platform that supports the Real-time Messaging Protocol. With the number of virtual events on the rise, Webex Meetings and Webex Events are providing many more options to help you reach the widest possible audience. You can read more details in my recent blog on planning large virtual events.

Control Hub enhancements: Have you ever experienced an issue during a meeting and then have it disappear when IT comes to help? I think we all have, so we created a solution for this. As a new feature in Control Hub, IT admins can now join an “in progress” meeting from the troubleshooting page and experience the problem for themselves. Since more and more business-critical meetings are taking place via video conferencing, there has been an increased need for IT to be able to monitor those meetings and jump in to assist if things are not going well. This gives the IT admin more insight into the problem that the meeting participants are experiencing, ultimately allowing for a quicker resolution process.

Refining Webex integrations for better usability

Slack just recently introduced new shortcuts that provide simple, visual ways to interact with apps from anywhere in Slack. Users can quickly access shortcuts using a new lightning bolt icon next to the message input field, which gives you a pop-up menu with the following Webex actions:

  • List recordings
  • Schedule meeting
  • Show upcoming meetings
  • Start Webex meeting
  • Version information

When you select the action you would like to take, for example Start Webex Meeting, you will choose which channel or 1:1 conversation in which you would like to start the meeting, and then the Start Meeting/Join Meeting buttons will be displayed in the selected conversation. These shortcuts make it easier than ever to access Webex Meetings within the Slack channel – and it means no more slash commands.

WebexMeetingswithinthe SLACKchannel

We’ve also done more refinement with the Microsoft Teams integration, including the ability for hosts to share recordings directly within a Microsoft Teams channel. All meeting participants who are also in the MS Teams channel will be able to play the recording once it has been shared. This convenience means attendees will have recordings at their fingertips rather than having to go searching through email for recordings. In addition, meeting start/end notifications for meetings taking place in a Webex Personal Room will appear in the channel conversation stream.


Smart mobile enhancements

This month, we’re bringing a number of features to make your mobile Webex meeting even more intuitive with low battery detection, People Insights on mobile, deeper Ford Sync 3 integration and video pin capabilities:

  • Webex Meetings will detect when your phone battery is low, proactively offering to turn off video and switch to audio only mode. This is available for iOS and Android devices. This feature is created to minimize disturbances during a meeting
  • Mobile Webex Meetings users will now be able to view People Insight profiles in the mobile app instead of being redirected to a browser. You now have everything you need to be prepared for a meeting in the mobile app. Meeting with a new co-worker or customer? Join the meeting prepared with some background information that will help break the ice.

Background Info

  • You can already start or join a Webex meetings from any Ford vehicle with Ford SYNC® 3 AppLink® enabled. While listening to a meeting, users will now be able to view who is actively speaking from their Ford SYNC 3 touchscreen without touching or looking at their phones.


This feature will help you be more in tuned with whoever is speaking while you’re participating from the road.

  • Video pin support: When hosting a meeting, it can be important for everyone to view the same speaker or content. Now on mobile, hosts can now pin a specific video for all the attendees to view. Keep everyone on the same page and help your meeting participants follow along.

For more details about Webex Meetings, please visit the Webex Help Portal

Learn More

See all the Webex Meetings updates here

Using a video conferencing tool to manage outside vendor communications

Secure, First-Party Recording Transcripts in Webex Meetings

Read more