April has been another busy month for the Webex Teams Product team with a number of new features designed to improve your efficiency and empower your team collaboration experience.
Presents for you… in the form of Presence!
The Webex Teams application currently has the ability to display ‘Out of Office’, ‘Do Not Disturb’ and ‘Active’ presence states, but we’re delighted to announce new Presence support coming with the April release. Now, on your Desktop and Web apps, you’ll be able to quickly see when your colleagues are ‘On a Call’, ‘In a Meeting’, or ‘Presenting’ for better insight into their availability. This feature is a timesaver, showing if the person you want to reach is busy or free to take a call from you/answer a message. These presence states will appear over your colleagues avatars, including on the Contact Card.
Share Files Faster!
I share files every day in my team collaboration room in order to get work done. In April, we’re adding the ability to drag and drop files from the desktop onto the ‘People and Spaces’ list, allowing you send files where you want them to go even faster. Once a file has been dragged and dropped onto a space bricklet, you’ll see the file staged in the compose area allowing you to add some words for context. Simple!
Screen Share – Anytime
Previously, if you wanted to ‘Share your Screen’ in the Webex Teams app you would have needed to be ‘On a Call’ or ‘In a Meeting’. In this release, you’ll be able to start your Share Screen feature at any stage. So, even when you’re messaging a colleague, free feel to kick off a Screen Share to enhance your team collaboration experience. Look out for the new Share Screen activity in your 1:1 spaces.
Screen Share and Re-share
Now with our April release you can quickly change which application or screen you’re sharing, while sharing. No need to stop and restart screen sharing to change application or screen! We’ve supported this on a Mac for a while but we thought we’d let our Windows friends enjoy the feature too! Look out for the new button at the top of the screen while sharing when you’re ready to switch up share!
Messaging Insight for IT Admins
We’ve improved the Messaging Analytics page in Control Hub to provide richer insight on Webex Teams usage for IT Admins. We’ve added key KPIs to the top of the page and two new charts highly requested by customers: 1) Total ‘Message Sent’ trending chart over time to complement the existing Active User chart trending and 2) Mobile vs Desktop usage chart showing how Webex Teams is helping users collaborate while mobile.
Messaging Insight dashboard for IT Admins
Diagnostics End Meeting Reason Codes
For the IT Administrator in your lives, we’ve added End Meeting Reason Codes to the Diagnostics Participant details page. Hey, so why is this important and how will it be used? IT Admins take phone calls from end users about meeting experience issues. Often times the host of a meeting will leave the meeting early, not realizing that when they leave the meeting (without assigning an alternate host), the meeting will end. The End Meeting Reason code tells the IT Admin that the meeting ended because the ‘Host Hung Up’ which helps IT Admins to weed out the real issues from the user issues quickly.
These new features are sure to excite, but this is just a sample of what the Webex Teams Product Team have been busy on over the past month, check out our ‘What’s New’ page to see a full list https://help.webex.com/en-us/8dmbcr/What-s-New-in-Cisco-Webex-Teams.
And Share and re-share it 😎!
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