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Desk Pro and partners sitting in an office
RoomOS September update

It’s September, the leaves are turning, and we have been hard at work making your collaboration experience the best it can be.

Manual camera control for Desk Pro and Board

The Cisco Webex Desk Pro and Board automatically frame the person that is speaking, a feature called PresenterTrack. However, there are times where this is less desirable, for example while showcasing physical items. To solve this, we have released manual camera control. This allows the user to turn off the automatic framing and instead focus on a point of choice through the use of a software joystick. Check out the help article.

Music mode

In video meetings, we don’t want traffic noise or music from the radio in the kitchen to be transmitted. Therefore we use filters to filter out unwanted noise and transmit only your voice. For streamed concerts or video guitar lessons, however, we want to process the audio as little as possible for the most natural listening experience. This is why we’re introducing Music Mode. With Webex Music Mode, you can hear the dynamic range of the different instruments through your device. This is also available for Webex Meetings. Read more about Music mode.

Two people, man guitar teacher working with little boy on guitar lessons.

Call information in recent calls

This new feature will make it easier for admins to troubleshoot calls. Simply click on the calling tab to get a list of your recent calls, and you will be able to get a breakdown on the information about those calls, making troubleshooting that much easier. Learn more here.

Device configuration API for RoomOS

We are all about making customized collaboration seamless, and it is now possible for customers and partners to set configuration via API’s without needing direct access to the device, or even the device being online! The API allows admins to bulk configure devices registered to the cloud or with Webex Edge.

That’s it for September, but I promise we have a lot more in the pipeline. Stay tuned!

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RoomOS June 2020 update

See what’s new with RoomOS

The beauty of RoomOS is that it is evergreen. Each month, we release new features so that your collaboration experience is always evolving and improving. It’s that time of month again, and I am super excited to bring you some more collaboration magic.

Personal Mode – Whiteboard Improvements

Previously, when you were in personal mode you could not save a whiteboard you worked on when you were not in a call. This made it difficult to whiteboard ad-hoc. We think you deserve a great whiteboarding experience regardless of your device, so now the whiteboard feature works just like the Cisco Webex Board does – meaning you can start, save and retrieve a whiteboard regardless of whether you are in a call or not. If you want to learn more, check out the help article.

Personal Meeting Room (PMR) Easy Join Improvements

Previously, the Webex button has allowed users to join a Webex Meeting or a Personal Meeting Room (PMR) by entering a URI or an 11-digit code. We’ve improved this process, so you can now search for a PMR using the “Join Webex” button, typing in the person’s name. That way you will get results both from your history, and from the cloud search! What’s even more exciting, is that this feature represents the first cloud feature coming to our on-prem customers by using Webex Edge for Devices!

Webex Meetings Joining improvement

Remote mute in Webex Meetings

This one has been highly requested, and we couldn’t be more excited to bring it to you! Now, we offer the opportunity to remotely mute participants in a Webex meeting on a cloud registered device. This is particularly useful for bigger, all-hands style meetings. Due to security reasons, no one can remotely unmute anyone – all participants need to manually unmute themselves if they wish to speak.

Young Man wearing classes in an app showing viewers how to Remote mute in Webex Meetings

Lock Meetings

At Cisco we talk a lot about security and privacy, and we really practice what we preach. In the Webex app, you can lock your meetings and your PMR, so no one can dial in and crash your meeting. We are now making it possible to do this directly from a video device, so that you do not need to open the app to lock/unlock the meeting. Whenever you are the host of a meeting a lock button will appear on screen, and the meeting will remain locked until you manually choose to unlock it. This way, you can be assured that no one external will “bomb” your meeting.

Webex Board and Desk Pro Touch-Redirect in call

We’ve had touch redirect for a while now, and this was a feature that was highly appreciated by our education customers. Now, you can also use the touch-redirect while in a call!

If you want to learn more, check out the help article.

That’s it for June, and I hope you all have a wonderful summer. Until next time!

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Secure, first-party recording transcripts in Webex Meetings

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Woman at computer whitebaording
RoomOS May update

We are already at the end of May! I hope everyone is staying safe and sound. The RoomOS team have been working hard to release a mix of features for you, to enhance your personal mode experience, up your co-creation, and make life a little bit easier for administrators.

Activity indicator

Ever been in an interactive whiteboarding session and wondered who is annotating or drawing? We thought so. With Activity Indicator, the initials or the avatar of the people who are adding to the whiteboard will pop up next to their input. This is especially useful when you zoom into an area and want to be aware of the bigger picture. Click here to learn more.

Activity Indicator showing whiteboarding session with avatar of people drawing

No auto wake-up for personal mode devices

Room devices in personal mode can often be found in open office areas or home offices. These devices often turn on automatically when they detect movement – something that is useful at the office, but can be distracting at home. Imagine your device turning on every time your child runs past it, or your cat jumps on top of your desk? Pretty annoying. To fix this, we’re turning off by default the auto wake-up feature for personal mode devices.

Participant list improvements

We also made some improvements to the participant list display when in a meeting. Now, you can see the domain of external participants on the roster list, and see who is paired to a shared Cisco Webex device!

6 participants

Webex Edge for Devices – Read only configurations

We want to make sure that all our customers get to experience cloud benefits, no matter their deployment type. Webex Edge for Devices allows customers to view their configuration settings directly in Control Hub. This allows for greater flexibility, as customers with an on-premises registered device can see the configuration in Control Hub, which is a cloud feature. This brings more value into the single pane of glass for all administrators, regardless of deployment type.

Webex Edge for Devices – Proxy support

We also added proxy support for Webex Edge for devices, the same as for devices registered to the cloud.

That’s it for this month – but stay tuned, as we have loads more in the pipeline.

Learn more about Webex Edge for Devices

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See all the Webex RoomOS releases

Webex Meetings and Microsoft Teams: Working better together

Skip the trip with Webex Meetings

Working smarter anywhere – Working remotely 

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RoomOS Monthly Update: March 2020. Close up of a young man working in an office
RoomOS Monthly Update: March 2020

This month, the software team have been cooking up some real treats for you guys.  In March, we are focusing on making the way you collaborate with your personal mode Webex Room devices more seamless and efficient, as many of us find ourselves working from home. If you do, check out some tips and tricks on how to work remotely.

The first two features are cloud benefits, whilst the latter two are available for both cloud and on-premises.

Guest code for wireless sharing

Most offices receive a constant flux of people. When these people come into your office for a meeting, it can be rather tedious to ask them to download an app in order to wirelessly share to a room device. Many times, they also require access from an admin to download new software on their work laptops, which is not the most practical thing in the world when you are a guest at a different office. This new feature allows guests to just go to a website and enter a code found on the device, and by doing this they can wirelessly share to a device, with the only requirement being a good internet connection. Whether they want to share an app, the entire screen or just a tab from their browser, it can be done with a simple step.

Guest Code for Wireless Sharing

Easily join your personal room in personal mode

In January, we released wireless sharing for personal mode from the Teams App. We really want to make it easier for you to get stuff done from your personal Webex Room device, so this month we are releasing a Personal Meeting Room (PMR) shortcut in personal mode! Joining your Personal Room is now quick and straightforward – only a click away. You just click the Webex button, and you should see a green button next to your Personal Room address at the bottom of the page. Click it, and you are in your PMR. Easy, right?

Easily Join your Personal Room in Personal Mode

Joining personal room from inside the Webex button

When you click the Webex button, you can now choose to write a Personal Room URI. Previously, it used to be only digits, but now you can use actual words, which is great news for those of us who struggle to remember long strings of random digits (aka most of us). Because of this, you can make a call from your previous dialing history, so if you have dialed a Personal Room before, it will be saved in the history of the Webex button and auto-populate as you type. This feature is available for both on-prem and cloud devices.

Meeting title privacy

There are many different reasons to why people wouldn’t want the titles of their meetings to be publicly displayed. Maybe you are discussing a sensitive topic such as a workforce reduction planning, or maybe one about employee appraisals and salary negotiations. Either way, you might not want everyone walking past the booked meeting room to know what the purpose of the meeting is. To solve this problem, we are providing admins with an API setting on the device, so that the meeting title will be hidden. This feature is available for both on-prem and cloud devices.

That’s all for this month. Stay safe and take care of each other.

Click to learn more about what Cisco Webex is doing to support our customers in these unprecedented times.

Learn More

See all the Webex RoomOS releases

Webex Meetings and Microsoft Teams: Working better together

Skip the trip with Webex Meetings

Working smarter anywhere – Working remotely 

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We have built a new page in Webex Control Hub for Room OS devices to see what has changed since the last release, and what day these changes will hit your production system.
Improvements over RoomOS releases from Control Hub

Manage RoomOS software on Control Hub

A few years back, we started our journey to the Cloud. There are multiple benefits of having your room devices registered to the Cisco Cloud. We are serious about security, so when you migrate to the Cloud, we can push security updates and important software patches when needed, which is a capability that we are very proud of.

However, throughout the process of making the best and most secure software available we downplayed how important it is for admins to have as much visibility as possible. Visibility into what’s been fixed, what’s in the next release, when it will be pushed, and everything associated with deploying new releases. In the end, these devices are running in your network, and you are responsible for them. Therefore, we have made it easier to know when the latest software is available for your Webex Rooms endpoints.

We have built a new page in Webex Control Hub for Room OS devices to see what has changed since the last release, and what day these changes will hit your production system.

What’s new

We have built a new page in Webex Control Hub for Room OS devices to see what has changed since the last release, and what day these changes will hit your production system. This doesn’t stop here – we are also giving everyone the opportunity to have selected devices in an earlier build. We are calling this preview, and the idea is that admins have the opportunity to validate bug fixes and new features before deploying to production. If you find an issue you can simply click Report Issue directly in Control Hub to send us a ticket.

These changes are available today! Go to your Control Hub and find the new page and start playing with it, and of course provide as much feedback as possible so we can keep improving our tools.

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