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Interview with an Online Training Expert

At one of the 439 holiday events we hosted at our home this year (yes, it was that year… I don’t even remember most of it) my globe-trotting brother-in-law and I discovered some common ground: online training with WebEx.

He’s a corporate training gray hair, the kind of guy who can map out a massive organization’s “talent journey” without breaking a sweat, and then deliver the soft skills needed to move folks along it so delightfully that they think they just watched a series of TED talks. What’s a “talent journey,” you ask? I asked too.

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