Posts by Category

Calling co-workers with team collaboration tool
September update of Webex Teams

Calling in Webex Teams – Webex Calling (Windows and Mac)

Cloud calling features currently available in Webex Calling are coming to Webex Teams! That’s right, if your organization uses Webex Calling, you can now use your Webex Teams app for those basic calling needs. This means you can call teammates and colleagues within your organization by using their work or mobile phone numbers. You can also call people outside of your organisation directly just by using the phone keypad.

Find your Filters Faster! (Windows and Mac)

Filters just became a lot more accessible! Before this update, filters for your space list were found under the search box in the app. They have now been moved to a new position on the top right just above your space list and under the search box. This means that it will be that much easier to filter your spaces by unread, mentions, and so on.

Link your Online Folders to a Space (Windows and Mac)

Webex Teams users now have the option to link existing Microsoft OneDrive and Sharepoint Online folders to spaces. This means we can quickly get to files that are important to your team. Depending on how your admin sets this up, all files shared in the space could be automatically uploaded to the linked folder. Or, you can choose whether to share in the space, or upload to the folder.

A New Look for Webex Teams (Windows and Mac)

We are introducing a new default theme in Webex Teams. This theme makes the app easier to use as well as improving readability and helping us to expand inclusivity to all our users. If you want to choose from one of our other themes, you can find them all under Settings > Appearance (Windows) or Preferences > Appearance (Mac).

For more information on this check out this blog.

Cisco Headsets Support (Windows and Mac)

If you have a Cisco Headset 500 Series, you can now use it to handle your calls or join Webex Teams meetings. You can mute or unmute yourself directly from the headset during calls or meetings, as well as put yourself on hold while on a call.

No more interruptions – Unified CM (Windows and Mac)

With this update, you will no longer get interrupted by incoming call notifications in Webex Teams. This will come in handy if you’re on a call and sharing your screen. This will also work if you have set your status to ‘Do Not Disturb’.

See all of the Webex Teams Releases here

Read more
Video conferencing in the office
Cisco Webex Meetings Suite 39.6 – Moving video conferencing from distractions to delight

Often, software updates mean bringing the latest and greatest new experience to users. But sometimes it’s equally important to make existing experiences better, by removing distractions that can take away from your video conference experience. We’ve done just that with some of features in latest Webex Meetings Suite update – 39.6 – and also added some new, great features, too.

  • Delightful audio experiences
  • Web page enhancements: Modern View and People Insights
  • Enhanced integrations with the tools you use every day
  • Webex for CarPlay
  • New lockdown release: Webex Meetings 39.5

Delightful audio experiences

I know we’ve all been disrupted in a meeting when someone starts tapping their pen or typing loudly. In the old days (and sometimes still today), someone would have to ask the offenders to mute themselves. A little more than a year ago, Webex introduced a feature that proactively suggested to the typer/tapper that they should mute themselves – hopefully before anyone else had to it. With the latest 39.6 update, we’ve taken it one step further by automatically lowering the microphone volume if loud typing or tapping is detected – but only if that person is not speaking. Once the person starts to speak (or stops typing/tapping for more than two seconds), the microphone volume will increase back to normal[1]– and no one has to do any awkward shushing.

And we’ve all been annoyed by hearing someone’s voicemail pick up in the middle of a meeting because that person didn’t answer their call-back. This means the meeting has to pause until the voicemail recording finishes playing. The 39.6 update fixes that. A new, smart feature within Webex detects that the call hasn’t been picked up within a certain timeframe and prevents the call from entering the meeting before voicemail is launched. This avoids disruption to the meeting and unburdens the host from having to eject that voicemail from the meeting.

“Modern View” redesign for the Webex site

If you’ve been video conferencing with Webex for a while, you’ll appreciate the efforts we’ve put into modernizing “Classic View” on the Webex site. With “Modern View,” you now see a redesigned look and feel of the dashboard experience – with everything at your fingertips. A centralized search bar gives quick access to important items such as upcoming scheduled meetings, your colleagues’ personal room IDs, and recording playback. If you’re still on “Classic View,” please note that we are defaulting to Modern View for optimal experience.

We’ve also extended People Insights support to the Webex Web App, so you can easily get to know the people you’re meeting, no matter how you join.

Webex bot making integrations better

One of our guiding tenets is to make video conferencing with Webex easy to access within the tools you use every day. So, with the new Slack bot introduced in the 39.6 release, Slack users can now schedule a meeting using the command “/webexschedule,” and members in the channel will be automatically notified of the scheduled meeting[2]. You can also use the command “/webexschedule list” to view scheduled upcoming Webex meetings or meetings you are invited to, as well as listing upcoming meetings for today or tomorrow. You can join a meeting from the list when it’s time, and the host can start or cancel the meeting from within Slack.

In other integration news – now, directly within Microsoft Teams, the Webex Meetings bot will notify you via 1:1 chat when a meeting recording is available. This recording notification also works with Webex Meetings scheduled within the Cisco Webex Meetings tab in Microsoft Teams. A URL link is included along with password (if existing). To better understand how to configure the Webex Meetings tab in Microsoft Teams, please review this help article.

What’s more mobile than Webex in your car?

The 39.6 update now provides CarPlay support for iOS users with existing Siri voice commands. You’ll experience the Webex user interface on your dashboard, with mute/unmute/leave meetings capabilities using their CarPlay buttons[3].

Also, on iOS, your cameras will now automatically brighten when ambient light is too dim, so you can send well-lit video into Webex Meetings. Auto-brightness will default to ON for new installs.

New lockdown version: Webex Meetings Suite 39.5

If you’re on a lockdown version of Webex, you’ll be interested to know that we will be moving off Webex Meetings Suite 33.6 and onto version 39.5. We’ve made significant improvements since version 33.6, including richer integration between Webex Meetings and devices, high frame rate sharing, Proximity pairing for easy access, one-way whiteboarding with the Webex Board, and People Insights among other great features. We’re also now supportingup to 200 video endpoints dialing into Webex Events so you can deliver Events directly from your Webex videodevices. Please update to the new lockdown version, 39.5, soon so you can enjoy all the latest features that Webex has to offer. You can find more info on 39.5 on the Webex Help Portal – What’s New in Webex Meetings Suite (WBS39)– by clicking on “WBS39.5.”

For all the latest features of version 39.6, please visit the Webex Help Portal link above and click on “WBS39.6.”

[1]This feature applies when connected through the “Call using computer” audio option

[2]Personal Room Meetings and recurring meetings are not yet supported

[3]iOS 11+ iPhones only; SmartDeviceLink (SDL) needed to see in-meeting user interface  and use of CarPlay buttons.

Webex, the leader in video conferencing.

Read more