I’ve been part of corporate America my entire career and have spent the last six years working from a home office. As part of the remote-worker culture, we’re on the phone – a lot. If conference calls are your way of life, you would probably agree not much has changed in four years since YouTube stars Tripp and Tyler created this video to make fun “every conference call, ever.”
As of this past December everything I knew about collaborating with my team has changed. I no longer host conference calls. That’s right. No more random beeping, no more wondering who just joined, no more guessing where to mute barking dogs, no more multi-tasking, no more, “I’m sorry can you repeat that because I wasn’t listening.”
Conference calling is so 2018
I’m new to the Webex marketing team, but I am not “new” to Webex. My previous employers had both been Webex customers. We used the typical VoIP Phones and dialed in with your typical 1-800 number, and used the typical conference codes to start each call. We downloaded the plug-ins and launched Webex Meetings in case we needed to share content – but that was it. I honestly had no idea what I was missing out on.
Since I became part of the Cisco Webex Marketing team, I have not joined one single conference call. We join meetings – and they feel like actual meetings. Crazy, right? We use Webex Meetings, Webex Teams, and Webex Devices every single day to collaborate, brainstorm, and whiteboard.
A whole new world of Collaboration
I wasn’t sure how I would like being on camera every day, but I love the interaction and there’s no turning back. You can feel the difference. You can tell when people have something to say and you can see that people are engaged. In one of my first meetings, I was listening to how Webex Meetings has new integrations for the Education space. Lance Ford was heading up the call. The guy was at his desk, then standing, then pointing at a screen, then moving things around and presenting. All the while the camera was following him, zooming in and tracking his audio. It felt like I was watching the local newscast!
Watch this just to see the cameras zooming and moving… what?!
Then, I visited the San Jose Cisco campus. When you enter any conference room the screen welcomes you and offers to connect and start your meeting… magic! I was immediately connected with zero effort. The room also had a stylus on the table with my name on a screen … begging me to draw something before the meeting started. (Disclaimer: Webex devices don’t beg you to draw things.) Without knowing anything about the device, I could draw, erase, and send a digital copy to my Webex Teams space. More magic.
There were no ancient calling devices with wired microphones that only pick up whatever sounds are coming off the table top. The microphones are hung from the ceiling with built-in technology that knows when to mute and when to listen in.
To top it all off, once the meeting is over, we keep the conversation going in the Webex Teams platform. I am getting added to spaces and am able to catch up without ever asking a question. I can mention people, I can send requests to my team and flag content to come back to.
Maybe I’m easily impressed, but I was one of tens of thousands of folks at my past employers who weren’t using the Cisco Webex suite of collaboration products to their full potential. I had been missing out. I’m wondering how many other end users could tap in to the newest features? Do you even know you have access to them?
Get reacquainted with Webex
If you’re like I was, and are a Webex customer but are still using the platform as a conference line – please do yourself a favor and check out what you’ve been missing. Ask your Webex Administrator to upgrade you to the latest version with entirely new user interface. You won’t have to memorize any conference ID numbers – you push the big green button. Your participants will not have to download anything – ever. Background noises are automatically detected. Content sharing is faster. Annotations are easier. Video streaming is clearer.
There is so much more, you have to see for yourself. https://collaborationhelp.cisco.com/article/en-us/nvby0ee
Learn more about Webex Video Conferencing and try it for free here https://www.webex.com/video-conferencing.html