Categories: Team Collaboration

March update of Webex Teams: Enhancing your team collaboration

There are a host of new features coming from the Webex Teams Product team once again in our March release. Let’s step through some of the main features that you can enjoy for your team collaboration today.

On premise calling

For the first time, you’ll be able to point Webex Teams to your On Premise Call Manager to take advantage of your existing infrastructure for calling within the app. You’ll be able to place, receive, and hold/resume calls with our March release and connect to calling outside your organization with Expressway support. Call Manager support will be in Preview mode from March with many more exciting features unveiling over the coming months.

Unified Call Manager calling in Webex Teams

Notifications that mean more to you

We know that everyone loves using the Mention feature in spaces to grab the attention of a colleague or to nudge everyone in the space to take some action. We’re enhancing this feature by allowing you to filter all these great mentions into two separate filters. @All mentions will reside in the  Mentions to Allfilter and mentions to @me will live in the Mentions to Mefilter – allowing you to focus is on the mentions that mean most to you.

Mentions for all types

Increase your output with Keyboard Shortcuts

We introduced a wide range of new shortcut keys to the Desktop Webex Teams apps allowing for quick access to your core actions and activities. These shortcuts will help with navigation and usability across the app – for example shortcuts for answering and managing calls, and other shortcuts for assisting with composing messages. We’ve designed many of these shortcuts to use the native OS style, so you’ll already be familiar with many of them helping to increase your productivity.

Check out the full list here.

Welcome Tour on Web

We have introduced a new feature for our Web customers to help with onboarding new users into Webex Teams. The new Welcome Tour will help users learn common tasks such as Starting a Meeting or Call and guide them around the application as they start using it for the first time.

Analytics adds richer Room Device Insight

Are your teams using Room Devices for a richer, live meeting experience?   If yes, we’ve added a nice feature for the IT Administrator to provide business insight into the utilization of these devices to allow for informed decisions based on data.  These charts are fully interactive enabling the IT Admin to filter on a specific device type,  utilization type, or right down to a specific device to see per-device trending.

Device Analytics in Control Hub

There’s a lot happening in Webex Teams, and we know you’ll love using these features. We can’t wait to hear your feedback!


If interested, check out Webex Meetings or Webex Teams for free: https://www.webex.com/pricing/free-trial.html

See all of the Webex Teams Releases here

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Published by
Patrick Eustace

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