If you’ve never been to a Cisco Live, let me try to put it in perspective for you. I’m part of Cisco’s worldwide collaboration sales organization, so I spend my day deeply involved in all-things related to Cisco team collaboration – especially Webex. It would be fair to say that I know our team collaboration tools rather well. Yet still, at Cisco Live Europe this past week, the amount of “WOW!” moments I had… The amount of “I didn’t know that!” moments I had… The amount of “This is SO COOL!” moments I had… I can’t even count them. It was day after day of constant learning and constant excitement even for those of us who live and breathe Webex – from the main sessions, to breakouts, to “meet the engineer” and other individual sessions, to the World of Solutions – especially the Cisco Showcase – with all the demos and products on display, staffed by all our experts from around the world!
I know there have been a number of updates and highlights already posted on various social media sites. Rather than take that approach, I wanted to instead present a list of “wow” moments that we experienced that left everyone with a better appreciation for what it means to be “Webexceptional.”
Wow #1: Voice-activated video conferencing
Many customers were interested in seeing the Webex video devices mainly to evaluate the audio and video and overall experience. What they didn’t expect to see was the embedded artificial intelligence that becomes available when you say, “Hey, Webex,” to start meetings, place calls, end meetings, and more, greatly simplifying tasks to make a better meeting experience. And this is just the start of how AI can improve productivity through more efficient, smarter team collaboration. More to come on that in the next few weeks.
Wow #2: The bridge between Jabber + Webex Teams collaboration
There are 40 million Jabber users that, up until recently, were living on an island with respect to Webex Teams. Not anymore. One area that received great buzz were the two bridges that have been built between these two applications. First is “Team Messaging Mode”– a new “mode” for Jabber, that allows the Jabber app to connect to the Webex Teams cloud. This means that anyone using Jabber today who wants to move to the cloud and have team collaboration capabilities can do so without having to give up their existing Jabber app. The second bridge is “Hybrid Message Service” – this is a hybrid integration that provides inter-op between Webex Teams and Jabber IM&P (on-prem) users.
Wow #3: Microsoft OneDrive Integration into Webex Teams
This was on the biggest areas of excitement at the Webex Teams demo. In early January, Webex Teams rolled out this new Enterprise Content Management capability that allows customers to use Microsoft OneDrive or SharePoint Online to store their documents instead of the Webex Teams cloud. We are always looking for ways to build bridges between Cisco Collaboration and Microsoft Productivity and this most recent step got some solid feedback.
Wow #4: App Hub & Bots
When I was giving booth tours, one of the more unique areas was the Integrations and Workflows area. It was eye opening for customers seeing the bots and integrations that are currently available on the Webex App Hub. The whole goal is to provide “uninterrupted work” – never leave your productivity and back office applications thanks to integration and bots that bring team collaboration into those apps (like Salesforce.com and Jira among many others).
Wow #5: The new and improved Webex Meetings video conferencing
When I was taking customers on tours of our team collaboration area, many would say, “I’m familiar with Webex Meetings, so we don’t need to go there.” But when I mentioned that the online meetings experience has gone through some great changes from a UI, UX, and overall functionality perspective, they became intrigued. Some of the areas that resonated with customers were the high frame rate sharing, Webex board whiteboarding and annotation capabilities, integrations with Google and Microsoft, and also existing key areas such as joining from any device, one-button push to start meetings, and the video-centric experience.
Wow #6: Webex Board conference equipment
Two years ago, when the Webex Board first launched, there was a lot of excitement around the board being the shiny new conference equipment thing. We’re past that initial excitement and now we’re seeing great traction for areas like design thinking and agile software development scrums for developers – both which take advantage of the digital sticky notes. It’s more than just a video device and something that balances physical/in-room team collaboration with virtual/remote collaboration.
Wow #7: Huddle Spaces
When I started each tour, I would explain that we were going to explore Meetings, Teams, and Devices. When we’d start with Devices and our video conference equipment, I’d begin with the ones for large conference rooms, then medium, then huddle spaces. That alone was a bit of an epiphany for some – that different devices were optimized for use in specific-sized rooms. And Huddle Spaces brought some of the most interest since there are many buildings with these small meeting spaces with little to no team collaboration capabilities built in. The Webex Room Kit Mini and Webex Share change all that and introduce new team collaboration use cases centered around the flexibility to connect from Cisco Proximity with Webex teams to direct USB-C for various third-party apps.
I know this was just a little flavor but hopefully you see some of the great steps we’ve made to achieve the goal of uninterrupted work – whether you are in the conference room or remote, whether you are on a mobile device, tablet, laptop, or video unit, whether you are collaborating in real time/synchronously or “your time”/asynchronous. Webex bridges it all together. Some great excitement over the team collaboration vision and direction of our collaboration portfolio! Happy to continue the conversation with any questions or comments you have!
See for yourself and give Webex Meetings or Webex Teams a try for free: