Cisco Webex Research Blog Series
The Design Group at Cisco is a global team of Red Dot Award winning creatives who explore peoples’ needs through research and empathy to make the world a better place to work. This series explores their research and some best practices to make everyday interactions more effective.
One of the growing concerns for instructors delivering online lessons is how to understand if their students are engaged and how to increase engagement in class. At Cisco Webex Research, we spoke with 34 students and instructors to understand what helps students to be engaged during an online class. One of the things that stood out is how the class behavior is different based on the class size.
Here are some tips to help your classes, based on the number of students in them.
We would love to hear from you. If you are an instructor or student who would like to share about your online learning experience, please email us at email@example.com
Connect with all of our blogs in the series here
(Contributors: Varshine Chandrakanthan, Kathryn Parkes and Mani Pande)
About the Cisco Webex Research Team
Kathryn Parkes, Senior UX Researcher
Kathryn is an experienced user researcher based in Dublin, Ireland reporting into San Jose. As a member of the UX Research team, she leads research projects across the Webex Suite working with various Cisco Collab teams in Ireland, US and across Europe. The team use a broad variety of research methods, including user interviews, usability testing and benchmarking studies, to get a deep understanding of Webex user needs.
Varshine Chandrakanthan, Designer User Experience
Varshine loves observing people and their actions – hence she decided to become a User Researcher. She is passionate about creating an impact to people’s lives and loves to volunteer for education and human rights programs. Her interests include designing tattoos, illustrating for books, eating cake and meditating.
Mani Pande, User Experience Manager
Mani leads the user research team in San Jose. Her team is responsible for understanding the needs of Webex users to inform product strategy and direction, and ensure that the software we ship is not only simple and easy to use, but also delightful. You can find her and her team members huddling with Webex users understanding how they use our software and mapping opportunities of improvement. In another life, Mani worked as a reporter for the Times of India, India’s largest selling newspaper, covering media and crime. Outside of work, Mani loves to travel, cycle, run and cook. She posts photos of food that she cooks and places she visits on Instagram.
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