Categories: Video Conferencing

Secure, first-party recording transcripts in Webex Meetings

Recently, we finalized the acquisition of Voicea, and the first intelligent voice feature delivered from this is the ability to transcribe a recording in Webex. Recording transcripts are available to all Webex Meetings customers as part of their regular subscription. Once enabled, your recorded Webex Meetings or Webex Events video conference will be automatically transcribed. And that transcription today delivers industry-leading accuracy — exceeding what other vendors offer.

Having a transcribed record of what was said in a meeting can be invaluable for many reasons. Do you ever need to take note of decisions made, of follow-up items, or what was said and when? Or maybe you were multitasking or got distracted. Maybe the speaker spoke too quickly and you could not keep up. Imagine the benefit of transcripts for meeting participants who are hearing impaired. This is a first step toward making Webex Meetings more accessible for hearing impaired users, and we’re excited about more to come. For any of these reasons, recording transcripts mean you now never have to miss anything discussed in a Webex meeting (and don’t have to re-listen to the whole meeting to get the answer you need).

The highest in data privacy and security standards

Because Voicea is now part of Cisco, recording transcripts – unlike what other video conferencing vendors offer – is a highly secure, first-party feature. This is because we don’t have to send your meeting recording to an outside vendor to transcribe, wait for it to be sent back to us, for us to then send back out to you – a process that exposes your data to additional security risks. It all stays at Cisco.

Security is a top priority at Cisco, and our collaboration technology is held to the same rigorous data privacy standards as all Cisco solutions and products. The Webex Meetings recording and transcription process is managed and operated within the Cisco cloud and follows our strict security practices, so your data is secure every step of the way.

See recorded transcripts at work in Webex Meetings:

A few more details

Recording transcripts appear during recording playback and users can search for text in the transcript to verify what was said and when. Transcripts of your video conference are available in English and support transcribing English audio. Support for additional languages is being planned in the near future. Once customers choose to implement transcription, administrators can enable the automatic transcription of audio for MP4 meeting recordings by turning on this functionality for everyone, for specific users, or allow users to turn it on for themselves.

Much more to come

Of course, this is just the beginning of our voice intelligence story. There’s much more to come as we work to integrate Voicea into Webex. Soon, you’ll be able to see how our AI-powered voice assistant will let you quickly gather the most relevant information from digital notes and insights, turning talk into action. Our roadmap is well underway, and we expect to show you a lot more integration across our entire portfolio over the next few months. To find out more about what’s ahead, check out our published roadmaps.

And to try transcription in Webex Meetings today, be sure to get on the latest version. You can download it here.

If you’re not currently using Webex Meetings, you can try the free offer, here.

Learn More

Build personal connections faster in your video conferencing meetings

Stable companies gain a competitive edge with online meetings

Just say no to conference calls, and yes to collaborative meetings

Cisco has completed the Acquisition of Voicea

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Published by
Connie Tang

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