The evolution of a serial entrepreneur and how to manage a remote team
Cisco WebEx and Influencive are teaming up to bring you real-world tips for taking your remote business to the next level. Check out the advice below or and don’t miss our Facebook Live discussion at the bottom of the post to learn more about how to build and manage a remote team effectively.
Operating a business is so different today than it used to be. When I first entered the world of entrepreneurship as a 16 year-old entrepreneur in the suburbs of Massachusetts, I didn’t even know I was an entrepreneur.
I was selling products on Ebay as a way to make money because I didn’t want to work at a grocery store, but after a while someone told me that I had started a business and I didn’t even realize it necessarily. This was the start of my entrepreneurial journey.
Ever since my eBay days I have went on to build, grow, and exit multiple businesses which have led me to founding Influencive.
With the way that technology continues to advance, the way that us entrepreneurs conduct our day-to-day activities also continue to evolve. Ten years ago, social media and networking online is nothing like what it is today. Now, you barely meet people in person first anymore because it happens online. The first impressions you give someone are online and are even more important today than they have ever been.
Social media and networking has evolved immensely over the past few years but an area that has allowed entrepreneurs like myself to build and manage a remote team is through software tools and apps like Cisco WebEx and Cisco Spark.
Without technology, I don’t think I would be nearly as “successful” as I have been. These types of tools are used by my team and I use them to communicate on a regular basis, but also use them for meeting clients. Having apps like this on my desktop or mobile are important for me to stay in the loop and in communication with team members as needed.
At Influencive and my other companies, most of the team members are remote. Managing a remote team can be tricky. Here are 3 ways to help you manage a remote team.
1. Have Open Lines of Communication
When you have a team spread out over time zones and countries, it’s important from day one to set expectations that your team is able to communicate with each other. The days of telling your employees and co-workers to just email each other are dwindling by the day. If you do this, you are going to create more work than necessary. I don’t know about you, but I get more spam than ever before and it’s increasingly difficult to find important emails.
What we do at Influencive to help minimize our daily emails to each other, is we have a chat group that we communicate and message each other in. This helps increase our productivity almost tenfold because we can ask questions right away, send documents, and can even do calls as needed. We know that if we want to contact anyone, we can just send them a message. Then people can reply on their own time instead of being constantly interrupted with in-person water cooler talk and other shenanigans that has been proven to reduce productivity.
If you are still relying on your email inbox for communication, find a messaging platform or chat group you can use with your team to help minimize the amount of emails you send.
2. Implement Weekly Check-In’s
The older I’ve gotten, the more I’ve started to get away from actually holding meetings with my teams. We all have 1000’s of thoughts going through our brains at any given time and holding meetings daily with your team usually only hurts them because most meetings aren’t very productive.
As a matter of fact, most 1 hour meetings could be done in under 10 minutes. Crazy right?
When you have a remote team, one way to set expectations and maintain order and productivity is to implement weekly check-ins with your team. Everyone has different schedules and work better during different hours of the day.
For that reason, sometimes a scheduled meeting is pointless because schedules shift, people are on sales calls, in-person meetings and etc. I’m not a big fan of set weekly meetings for that reason.
Instead, all communications can be done through Cisco Spark. And the check-ins can happen when and if they are needed rather than having meetings just to have meetings. This saves the team time and money.
3. Promote Autonomy
One of the benefits of having a remote team in the first place is not having a team member be location dependent. You can pick people to be a part of your team no matter where they live. This is a major advantage to have.
Rather than relying on the uber competitive talent pool in the city of the founders, you can look elsewhere to add to your team.
Something that you need to implement from day one is that you want to give all employees autonomy. They all need to feel a part of the team, but they also need to feel that freedom to make mistakes and take risks. Now, this doesn’t mean go out there and make the company look bad, it just means employees need to feel that they can make some decisions and their boss isn’t looking over their every move.
A quote I really like is:
“If you don’t trust your employees to work from anywhere, you shouldn’t have hired them in the first place.”
This is so true. You need to trust your team to get the job done and if you don’t trust them to work from the beaches in Bali or from the coffee shop down the street then you probably shouldn’t have hired them in the first place.
Allow them autonomy and the ability to do their job from wherever they want. Just make sure that they actually get their work done. If they get their work done, and are the best at what they do, then you shouldn’t have anything to complain about.
With the power of the internet and remote collaboration tools like Cisco WebEx and Cisco Spark, location is irrelevant so stop using location as an excuse and instead use it as an advantage.
Want to know more? Check out our live discussion from the WebEx Facebook page below.
Oct 16, 2020 — Nishchala Singhal, Kathryn Parkes, & Mani Pande
Oct 14, 2020 — Paulo Jorge N. Correia
Oct 09, 2020 — Manali Dongre & Mary Burns
Sep 14, 2020 — Arushi Raghuvanshi
Aug 18, 2020 — Connie Tang
Jul 27, 2020 — Cole Callahan
Mar 02, 2020 — Sri Srinivasan, SVP and GM, Team Collaboration Group at Cisco
Feb 07, 2020 — Webex Team
Dec 13, 2019 — Jillian Zimmerman
Nov 18, 2019 — Jillian Zimmerman
Nov 04, 2019 — Webex Team
Oct 30, 2019 — Webex Team
Oct 10, 2019 — Webex Team
Oct 07, 2019 — Rai Johnson
Sep 03, 2019 — Connie Tang
Aug 21, 2019 — Kacy Kizer
Aug 01, 2019 — Connie Tang
Jun 27, 2019 — Mark Miller
May 30, 2019 — Deepa Mahendraker
May 16, 2019 — Juan Gallardo
Apr 02, 2019 — Mandy Yeung