Categories: Video Conferencing

Webex earns new high recognitions from G2 and TrustRadius in video conferencing

After a strong start to 2021, we are happy to keep the momentum going forward with new awards from two top peer review vendors – G2 and TrustRadius.

Webex earns TrustRadius Top Rated 2021 Award

In April, Webex won multiple Top Rated awards in the Collaboration category. Now, we’re excited to announce multiple new recognitions awarded to Webex Meetings, Webex App, and the Webex Room Series by TrustRadius for Web and Video Conferencing.

Since 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of B2B technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer.

What do our customers say?

Our customers fuel our innovation, so seeing our users highly rank Webex shows that we’re pushing in the right direction. Here are some of the reviews that contributed to our Top-Rated recognitions:

“It is absolutely a great tool. It is more flexible than Zoom and other software available in the market. I haven’t seen any other reliable conferencing software other than this.” -Chantel M, Finance & Accounting Professional

“Compared to Webex, Zoom is an entry level software” -IT Director, Higher Education company

“If you are not using Webex today, you should use it tomorrow” -Ronny S, Senior Consultant

“Webex Meetings – the best-in-class 2021” -Jeffrey M, Customer Service Manager

“Webex has helped us keep in touch, keep planning, and developing new ideas for the well-being of the business.” -Employee in Customer Service

How do Webex feature scores stack up?

All reviews received also contribute to Webex feature scores, which stack up well to our competitors.

Webex a leader in the G2 Summer 2021 reports

Webex was also recently announced as a Leader in the Summer 2021 G2 Video Conferencing Report, continuing our streak of being a Leader since the report’s inception. Webex earned a G2 score of 96, as well as a satisfaction score of 99.

Here are additional satisfaction scores Webex received in the report:

Webex also received some fantastic reviews from users that show how Webex has transformed their work. Take a look at some recent ones:

“A must-have tool for all the IT employees in this pandemic.” -System Administrator, Enterprise Company

“My team is dispersed throughout the world, and there is not another product which we’ve used that is able to provide similar functionality to Webex Meetings.” -Sarah E, Workplace strategist

“Having used Webex Meetings for many years, I can say it is the best for video conferencing and general communication.” -Neal A, Commercial Property Manager

The future is bright

As Webex evolves, customer sentiment will continue to be the guiding light for validation of our platform. Keep the reviews coming and help contribute to Webex recognitions.

Learn more

Webex earns Trustradius top rated 2021 award in collaboration

What’s new in Webex: July 2021

Visual collaboration in the era of hybrid work

Share
Published by
Amit Barave

Recent Posts

  • Collaboration Devices
  • Hybrid Work
  • Innovation

More than a desk phone | The new Desk Phone 9800 Series

When I joined the calling team at Cisco - it’s hard to believe 18 years…

1 day ago
  • Hybrid Work

Webex Suite: The ultimate workplace tool for collaborating and connecting

Thousands are attending Enterprise Connect 2024 this week in Orlando to witness the latest innovations…

1 day ago
  • Collaboration
  • Hybrid Work
  • Innovation

Webex AI Codec: Delivering Next-level Audio Experiences with AI/ML

Despite advances in audio and networking technology, choppy audio remains one of the biggest challenges…

1 day ago
  • Innovation

Experience Matters: The Role of AI for Customer and Employee Experiences

Table of Contents: Customer Experiences Employee Experiences IT Experiences Fostering Human Connections in an AI-driven…

2 days ago
  • Customer Experience
  • Customer Stories
  • Hybrid Work

How Webex customers leverage Cisco AI Assistant to transform hybrid work and CX

Table of Contents: AI Assistant that works for today’s hybrid teams Transform agent and customer…

2 days ago
  • Customer Experience

The Webex Advantage: Navigating Customer Experience in the Age of AI

The contact center as a service (CCaaS) industry is going through a profound change. Brands…

2 days ago