Categories: Video Conferencing

Webex Meetings 39.7: Fine-tuning the user experience for greater ease and convenience

We’ve just released the latest update for Webex Meetings, version 39.7. And while you may think there’s nothing too earth-shattering here, we’ve actually done much to perfect the user experience so that your day-to-day meeting activities can be even more convenient and accessible.

Webex Meetings Version 39.7 brings you the following meeting enhancements:

  • Better video conference meeting experience on the web app, despite network conditions
  • New ways to pair and share with Webex devices
  • Easier and faster meeting join ability through the mobile app
  • Extending the Webex user experience to Slack
  • Expanding PSTN audio coverage and scale

Better video conference experience on the web app

Whenever you use a web app, your experience is dependent on the speed of your network. Since you can’t always control your network speed, Webex is working to help you have the best possible experience regardless of network conditions. The Webex Meetings Web App for Safari is now supporting multiple resolutions, which also brings feature parity with Firefox and Chrome. Video resolutions supported on Safari now include 720p, 360p, 180p and 90p connection. This will be supported on Safari v12 or higher.

New ways to pair and share with Webex devices

Have you ever shared content locally with a few colleagues in a huddle room, and then wanted to seamlessly transition the content to a video conference so others can see it? You’ve probably had to stop sharing, dial into the video conference and then re-share that same content. Well, you no longer have to take all those extra steps. The Webex Meetings mobile app now supports local pairing and sharing on a Webex device AND the ability to move that shared content into a scheduled meeting or personal room – without having to hang up, dial and re-share. For executives who have eschewed the heavy laptop for a mobile phone or tablet, this feature brings added convenience and a few less steps.

Not to be outdone, the Webex Meetings desktop app also has a cool new local pair and screen share capability on Webex devices. Sometimes, during an active video conference on a Webex device, a person late to the meeting walks in and needs to sharing his/her content. For this person, sharing content from the desktop app to a device in mid call wasn’t possible until now. You may think this is a corner use case, but I’m sure you will appreciate it the next time you walk in late to a meeting and need to present. It has happened to me … and apparently others as well, because this feature came about by special request from a few of our customers.

Webex devices also have a special place in Webex Meetings 39.7, which now allows more advanced co-creation between Webex Boards, and even DX80s, in the conference. With the latest update, multiple Webex Boards and DX80s in a Webex meeting (up to 200) will be able to whiteboard and annotate in the same session. Imagine how collaborative development teams around the globe can be with the ability to co-create across the miles and have everyone in the Webex conference be able to see it.

Easier, faster meeting join through the mobile app

If you’re a Type A personality or, at least for those really important meetings, you probably like to dial into a meeting at least a minute or two early because it’s going some time to get in. But with the latest enhancements to the mobile app, you can have most of that minute back and still get into the meeting on time. One reason for this is we’ve optimized the user experience so that you can bypass a few steps. First time users can skip the audio/video preview step, and return users can set their preferences so that they bypass the preview and go straight into the meeting. This reduces the number of steps and the time that it takes to get into a conference, so you can just about dial in right at the time the meeting starts and that miss a thing.

Meeting you where you work

On the integration front, we continue to focus on bringing the best meeting experience to you within the tools that you use every day. And with that, we will be adding new features to enhance your Webex experience in Slack over the next several updates. Today, we have basic support for Slack users, but a series of changes coming between now and November, will allow you to experience the full Webex Meetings life cycle completely within the Slack channel. Version 39.7 kicks off the first of these changes beginning with Webex Meetings notification support in Slack. Slack users will receive notifications posted in the conversation. You will receive notifications when a meeting starts and ends, or when a participant joins or leaves. This allows you to be fully informed of the status of your meeting without having to leave your Slack channel. There’s much more to come over the next several months, so please stay tuned.

Expanded PSTN audio coverage and scale

We’ve also implemented some major enhancements on our support for PSTN audio that will help you save money and increase scale. First, we’ve doubled our support for PSTN dial to 1000 participants, up from 500, to match the total number of participants supported on a Webex conference. This means all of your Webex Meetings participants could be PSTN dialers if needed. In addition, we’ve significantly expanded the countries where we offer PSTN audio dialing. More details can be found in a blog shared earlier this month. Both of these audio features mean that you can support more PSTN dialers from all around the globe with Webex Meetings.

For more details about Webex Meetings version 39.7, please visit the Webex Help Portal – What’s New in Webex Meetings Suite (WBS39)– and click on “WBS39.7.”

 

Start a free trial of Webex Meetings for free today!

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Published by
Connie Tang

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