Categories: Collaboration Devices Team Collaboration Video Conferencing Webex Monthly Updates

What’s new in Webex: October 2020

New features and capabilities you can use to be productive anywhere and enable safe return to the office

Welcome to what’s new in Webex! This article offers a great summary on new features and capabilities that we have introduced, as well as a preview of new features coming in October and later this fall.

MEETINGS

We’re introducing an all-new Webex preview and in-meeting user experience, making it much more intuitive and easier to use, allowing you to be more productive anywhere you work.

Simplified Preview

The larger, optimized Audio/Video Preview window makes it easier to look your best and find the settings you need before joining a meeting. A new larger video screen lets you see exactly how you will appear in the meeting. Select a virtual background from one of our 9 preloaded options, use a blurred background, or add your own customized picture.

Simplified in-Meeting Controls

Meeting controls are now clearly labeled and easy to locate at the bottom of your meeting window, which means you’ll always have them in sight, without covering up shared content or video.

Clearly labeled buttons and menus mean fewer menus and clicks. Audio settings and camera settings can now be conveniently accessed in the menus at the right of their respective mute and camera buttons. Consolidated panel controls (like Participants, Chat, and Q&A) can be found towards the right, where the panel opens.

And when you are sharing content, we’ve also made the experience simple and seamless.  Now you can float the participant panel, placing controls where you want them.

Throughout the month of October, we’re continuing to add more features to make your experience with Webex Meetings even more powerful.

More work-from-home options with Webex

Webex helps users work from anywhere on any device. Soon Facebook Portal users will be able to leverage their Webex Meetings app directly from their device! The experience will match what currently exists in the Android app, with audio, video, and content share enabled with the Facebook Portal device.

Users of Amazon Echo Show or Google Home Hub Smart Display devices will be able to use Webex Meetings on these devices, as well. Amazon Echo Show devices will be able to display meeting and recording lists, as well as play back recordings. Google Nest Hub devices will be able to display meeting and recording lists, play back recordings, and schedule meetings. For more details on using Webex Meetings on experience Amazon Echo Show and Google Nest Hub Devices click here.

Manage classes more easily in Webex Education Connector

We’re expanding capabilities for instructors with Webex Education Connector to include a new recordings library, attendance management, and the ability to edit recurring class sessions.

Webex Education Connector is making it easier for instructors to record their class sessions beforehand and share those recordings to any class they teach in current or upcoming semesters. Additionally, instructors can view, rename, and delete their own recordings. Instructors can take attendance in each class, indicate excused absences, and assign a grade for students based on their attendance. Instructors can also edit their recurring class sessions. Learn more here.

WEBEX TEAMS COLLABORATION

Global App Header

We’re adding a new header in the app that gives you a quick and easy way to get to your common actions like create a space, add a contact, edit your status, and know your device connectivity without needing to go into any specific tab. See Webex Teams | New App Header

Voice Clips iPhone, iPad, and Android

No time for a phone call? Working remotely or on the fly and no time to write a message? No problem, now you can send voice clips on Webex Teams for mobile.

Meeting and calling experiences — with virtual backgrounds

Love the virtual background or blur features? Use virtual or blurred background in calls and meetings, no matter where you work. And now you can personalize your background by uploading up to 3 images of your own… just make sure your administrator has enabled this feature for you.

Simplify complex tasks and interactions with one-click access to embedded apps

Bring important websites and web apps into the conversation. In your Webex Teams spaces, you can add a website URL as a tab and everyone in the space has access to the website with just one click. A new tab format simplifies layout and accommodates up to 10 tabs per team space. Embed a website, a BI dashboard, or a cloud document to keep work flowing quickly. This feature will be added to the Webex Teams later this month.

CALLING

Webex Calling

Multiline support within teams — Windows and Mac

Are you looking for an easier way to manage multiple phone lines? Now you can use Webex Teams to manage work group environments such as boss/admin, support group, or contact center all within one app. With Webex Teams you can support up to 8 phone lines and leverage advanced calling features on each line such as call forward, transfer, hunt group, shared lines, and voicemail. You can also assign different ringtones to each line, making it easier for you to know when calls are coming into certain lines. And your administrator can turn on presence for shared lines so that line status is displayed.

Virtual extensions

Virtual extensions allow organizations to include non-Webex Calling locations in their dial plan. Administrators can assign virtual extensions to users that aren’t on their network. Dialed Virtual Extensions are translated to routable numbers and then sent to the dialing user’s PSTN connection for outbound handling.

Unified CM

UCM Cloud Migration Assistant

For Cisco calling customers looking to take their Unified Communications Manager systems to the cloud, we now have a streamlined path to get you there, with the UCM Cloud Migration Assistant.

The Migration Assistant can automatically extract users, calling features, and system settings from your on-premises UCM and replicate them in UCM Cloud. It’s powerful enough to let you customize your migration data and optimize for cloud deployment. With the Migration Assistant, you have the flexibility to schedule your migration on a site-by-site basis and perform synthetic call testing to validate all the call routes and features are working correctly.

DEVICES

Webex is creating more intelligent solutions for the hybrid work environment. See how we’re helping organizations make returning to the office safe and productive.

New integrated sensors provide insights 

We’re integrating more sensors in Webex Room devices to monitor environmental conditions and help IT and facilities provide a safer, more comfortable working environment as they reconfigure office spaces for return to work. Expanded sensors capture not only the number of people to support social distancing, but will soon identify environmental factors such as temperature, humidity, air quality, ambient light, noise, and room acoustics quality. Analysis from intelligent sensors monitors comfort and helps improve workplace satisfaction.

New options for intelligent workplace and smart room booking

As organizations return to the office, it’s time for a more intelligent way of optimizing shared spaces. Introducing Cisco Webex® Room Navigator – an intuitive, touch panel that offers instant connections to video conferences, room controls, content sharing, room booking, even digital signage when not in use. Designed to work inside and outside the meeting room, it provides intelligent, safe room booking for users and deep data for IT and facilities managers. See it in action:

Expanded mobility options for deskless workers

Some of your most important workers are constantly on the move. Without time to get to a desk, important calls could be missed. The new Cisco IP DECT 6823 VOIP phone provides a great calling solution that enables deskless workers to stay connected with the range, mobility, and security features. Stay connected to your organization, regardless of where you are: in the field, in the warehouse, at the nursing station, on the shop floor, or in the hotel lobby. Whether it’s a quick text for information, a call for help, or even a conference call, the DECT series offers simple all-day use. Learn more here.

INTEGRATIONS

Expanded Webex Expert on Demand features

We’re working hard to make frontline workers even more effective. With the Webex Expert on Demand 1.6 release with integrated RealWear headset, frontline workers and remote experts can annotate images for even more powerful troubleshooting and real-time collaboration. The hands-free experience is improved with remote controls to zoom camera, control volume, or use a ‘flashlight’ to better see what matters.

CONTROL HUB & SECURITY

Workspace metrics in Webex Control Hub

Webex Control Hub workspace tab provides IT much-needed visibility for conference room devices, utilization, and more. Now we’re expanding insights to include visualized data and trending: providing insight in average room occupancy, booked but not used rooms, environmental conditions for productive work, and more. These insights offer actionable information to optimize real estate utilization and proactively address issues that may impact your next meeting.

Introducing the Organization Health Assessment Tool for IT

Let Webex Control Hub be your coach and help you take advantage of best practices, reduce turn-around times for setup, understand usage and adoption challenges, pinpoint experience challenges with their deployment and more. This online tool provides configuration insights to set up Webex with easy to understand action items and interactive walkthroughs.

For more information on all of these features and upcoming update to Webex, please visit the What’s New Articles for Webex Services.

Learn More

Webex AI Innovations Enable Your Team to Safely Return to the Office and Be Productive

Explore the New Webex In-Meeting Experience (Webex 40.9)

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Webex Team

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