{"id":385217,"date":"2021-02-19T05:31:50","date_gmt":"2021-02-19T13:31:50","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-zh-hans\/cisco-imi%e7%a7%bb%e5%8a%a8%ef%bc%9a-%e5%85%b1%e5%90%8c%e6%8f%90%e4%be%9b%e5%ae%a2%e6%88%b7%e4%bd%93%e9%aa%8c%e7%9a%84%e6%9c%aa%e6%9d%a5\/"},"modified":"2021-02-19T05:31:50","modified_gmt":"2021-02-19T13:31:50","slug":"cisco-imi%e7%a7%bb%e5%8a%a8%ef%bc%9a-%e5%85%b1%e5%90%8c%e6%8f%90%e4%be%9b%e5%ae%a2%e6%88%b7%e4%bd%93%e9%aa%8c%e7%9a%84%e6%9c%aa%e6%9d%a5","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/zh-hans\/%e5%ae%a2%e6%88%b7%e4%bd%93%e9%aa%8c\/cisco-imi%e7%a7%bb%e5%8a%a8%ef%bc%9a-%e5%85%b1%e5%90%8c%e6%8f%90%e4%be%9b%e5%ae%a2%e6%88%b7%e4%bd%93%e9%aa%8c%e7%9a%84%e6%9c%aa%e6%9d%a5\/","title":{"rendered":"Cisco + IMI\u79fb\u52a8\uff1a \u5171\u540c\u63d0\u4f9b\u5ba2\u6237\u4f53\u9a8c\u7684\u672a\u6765"},"content":{"rendered":"<p>\u5728\u7ecf\u8fc7\u6570\u5e74\u8003\u8651\u540e\uff0c\u6211\u7684\u4e00\u4f4d\u670b\u53cb\u6700\u7ec8\u627e\u5230\u4e86\u670b\u53cb\uff0c\u5e76\u8d2d\u4e70\u4e86\u4e00\u4e2a Tesla\u3002 \u4ed6\u63cf\u8ff0\u4e86\u6211\u6700\u8fd1\u4e0e\u4ed6\u4eec\u7684\u4e00\u6b21\u4e92\u52a8\uff0c\u8fd9\u7684\u786e\u5f15\u8d77\u6211\u7684\u6ce8\u610f\u3002 \u4ed6\u6536\u5230\u4e00\u6761\u901a\u77e5\uff0c\u544a\u77e5\u81ea\u5df1\u5df2\u903e\u671f\u672a\u4ed8\uff0c\u4f46\u4ed6\u5df2\u7ecf\u8bbe\u7f6e\u4e86\u81ea\u52a8\u652f\u4ed8\u3002 \u4ed6\u81f4\u7535\u5ba2\u6237\u670d\u52a1\u90e8\uff0c\u5e76\u76f4\u63a5\u8054\u7cfb\u4e00\u540d\u51c6\u786e\u77e5\u9053\u4ed6\u4eba\u4e14\u521a\u521a\u8d2d\u4e70\u6c7d\u8f66\u7684\u4ee3\u7406\u3002 \u5728\u56de\u7b54\u5b8c\u95ee\u9898\u524d\uff0c\u5979\u544a\u8bc9\u81ea\u5df1\u5df2\u5b8c\u5168\u5b8c\u6210\u8bbe\u7f6e\uff0c\u95ee\u9898\u5df2\u89e3\u51b3\u3002 \u4e92\u52a8\u51e0\u4e4e\u5728\u4f1a\u8bae\u5f00\u59cb\u4e4b\u524d\u5df2\u7ed3\u675f\u3002 \u5f15\u8d77\u6211\u6ce8\u610f\u7684\u539f\u56e0\u662f\u4ed6\u7684\u4ea4\u4e92\u5177\u6709\u6211\u5728\u51fa\u8272\u7684\u5ba2\u6237\u4e92\u52a8\u4e2d\u671f\u5f85\u8bb8\u591a <em>\u5c5e\u6027<\/em>\uff1a \u65e0\u9700\u7b49\u5f85\uff0c\u65e0\u9700\u82e6\u5e72\u4ee5\u8bc1\u660e\u5176\u4e3a\u4eba\uff0c\u65e0\u9700\u91cd\u590d\u81ea\u5df1\uff0c\u5e76\u4e14\u4ee5\u8fc7\u53bb\u4e0e\u516c\u53f8\u7684\u76f8\u5173\u4e92\u52a8\u4e3a\u524d\u63d0\u3002<\/p>\n<h2><span><br \/>\n  <strong>\u4ece\u5ba2\u6237\u670d\u52a1\u5230\u5ba2\u6237\u4f53\u9a8c <\/strong><br \/>\n<\/span><\/h2>\n<p><a href=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/02\/Person-holding-phone.png\"><br \/>\n  <img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-355498\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/02\/Person-holding-phone-768x433.png\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" srcset=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/02\/Person-holding-phone-300x169.png 300w, https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/02\/Person-holding-phone-768x433.png 768w\" alt=\"\u901a\u8fc7\u7535\u8bdd\u7684\u4eba\" width=\"450\" height=\"253\" \/><br \/>\n<\/a>\u5ba2\u6237\u7684\u671f\u671b\u662f\u4e00\u79cd\u671f\u5f85\uff0c\u8fd9\u662f\u56e0\u4e3a\u5e73\u677f\u7535\u8111\u3001T-Mobile\u3001Airbnb \u548c Tesla \u7b49\u6d88\u8d39\u8005\u54c1\u724c\u6b63\u5728\u9488\u5bf9\u51fa\u8272\u7684\u5ba2\u6237\u4f53\u9a8c\u6b63\u5728\u5236\u5b9a\u4e00\u4e2a\u65b0\u7684\u6807\u51c6\u3002 \u5ba2\u6237\u60f3\u8981\u5728\u91cd\u8981\u7684\u65f6\u5019\uff08\u4f8b\u5982\uff0c\u5728\u8d2d\u7269\u4f53\u9a8c\u4e2d\u6216\u9879\u76ee\u5373\u5c06\u4ea4\u4ed8\u65f6\uff09\u53c2\u4e0e\u3002 \u4ed6\u4eec\u60f3\u8981\u5c31\u4efb\u4f55\u901a\u4fe1\u65b9\u5f0f\u81ea\u884c\u63d0\u4f9b\u652f\u6301\u3002 \u4ed6\u4eec\u60f3\u8981\u81ea\u52a9\u5f0f\u6216\u4e0e\u4e00\u4e2a\u4eba\u8054\u7cfb\uff0c\u6b64\u4eba\u53ef\u501f\u52a9\u5408\u9002\u7684\u5de5\u5177\u6ee1\u8db3\u9700\u6c42\u3002 \u5f53\u60a8\u80fd\u591f\u9884\u89c1\u95ee\u9898\u5e76\u4e3b\u52a8\u8054\u7cfb\u4ed6\u4eec\u65f6\uff0c\u4ed6\u4eec\u5bf9\u6b64\u975e\u5e38\u611f\u6fc0\u3002 \u8fd9\u662f\u5ba2\u6237\u4f53\u9a8c\u7684\u672a\u6765\u3002<\/p>\n<p>\u4f01\u4e1a\u73b0\u5728\u4e0d\u4ec5\u5728\u4ea7\u54c1\u548c\u670d\u52a1\u65b9\u9762\u5c55\u5f00\u7ade\u4e89\uff0c\u8fd8\u4f9d\u9760\u4e3a\u5ba2\u6237\u63d0\u4f9b\u7684\u4ea4\u4e92\u4f53\u9a8c\u7684\u8d28\u91cf\u5c55\u5f00\u7ade\u4e89\u3002 \u4f46\u662f\u5982\u4eca\u7684\u5ba2\u6237\u4f53\u9a8c\u6280\u672f\u521b\u5efa\u5206\u6563\u4e14\u5f80\u5f80\u4ee4\u4eba\u5934\u75bc\u7684\u5ba2\u6237\u4f53\u9a8c\uff0c\u5bfc\u81f4\u5ba2\u6237\u6d41\u5931\u3002 \u4f01\u4e1a\u65e0\u6cd5\u518d\u4f7f\u7528\u65e0\u80fd\u5de5\u5177\uff0c\u56e0\u4e3a\u5ba2\u6237\u4ea4\u4e92\u5e76\u4e0d\u9650\u4e8e\u7ec4\u7ec7\u5185\u90e8\u7684\u5355\u4e2a\u90e8\u95e8\uff0c\u5b83\u4eec\u6d89\u53ca\u8bb8\u591a\u63a5\u89e6\u70b9\uff0c\u5305\u62ec\u8054\u7edc\u4e2d\u5fc3\u3001\u5ba2\u6237\u4f53\u9a8c\u7ec4\u7ec7\u3001\u5e02\u573a\u8425\u9500\u6216\u4ea7\u54c1\u672c\u8eab\u3002<\/p>\n<h2><span><br \/>\n  <strong>\u5355\u4e2a\u8fde\u63a5\u7684\u5ba2\u6237\u4f7f\u7528\u8fc7\u7a0b\u9700\u8981\u5355\u4e00\u7684\u6280\u672f\u5e73\u53f0<\/strong><br \/>\n<\/span><\/h2>\n<p>\u4e3a\u4e86\u63d0\u4f9b\u4e00\u4e2a\u5355\u72ec\u7684\u8fde\u63a5\u5f0f\u5ba2\u6237\u4f7f\u7528\u8fc7\u7a0b\uff0c\u4f01\u4e1a\u5fc5\u987b\u4e86\u89e3\u6574\u4e2a\u4f01\u4e1a\u5185\u7684\u6240\u6709\u5ba2\u6237\u4ea4\u4e92\uff0c\u65e0\u8bba\u662f\u901a\u8fc7\u79fb\u52a8\u5e94\u7528\u7a0b\u5e8f\u3001Facebook \u4e0a\u7684\u6d88\u606f\u4f20\u9001\u3001\u5bf9\u8425\u9500\u7535\u5b50\u90ae\u4ef6\u7684\u56de\u590d\u8fd8\u662f\u4e0e\u8054\u7edc\u4e2d\u5fc3\u4ee3\u7406\u4ea4\u8c08\u3002 Cisco \u7684\u7b54\u6848\u5c31\u662f\u7528\u6237\u4f53\u9a8c\u670d\u52a1\u5316 \uff08CXaaS\uff09 \u670d\u52a1\uff0c\u5b83\u6c47\u96c6\u4e86\u667a\u80fd\u5316\u3001\u4f53\u9a8c\u7ba1\u7406\u3001\u534f\u4f5c\u5de5\u5177\u3001\u5168\u901a\u9053\u529f\u80fd\u548c\u7f16\u7a0b\u6027\u3002\u00a0 \u8be5\u5168\u9762\u7684\u5e73\u53f0\u4f7f\u4f01\u4e1a\u80fd\u591f\u63d0\u4f9b\u5ba2\u6237\u671f\u671b\u7684\u9ad8\u8d28\u91cf\u4f53\u9a8c\u3002<\/p>\n<p>\u4eca\u5929\uff0c\u968f\u7740\u6211\u4eec\u5b8c\u6210\u5bf9 IMImobile \u7684\u6536\u8d2d\uff0c\u6211\u4eec\u5728\u5b9e\u73b0\u8fd9\u4e00\u5ba2\u6237\u4f53\u9a8c\u7684\u672a\u6765\u4e4b\u8def\u4e0a\u53c8\u524d\u8fdb\u4e86\u4e00\u6b65\u3002 IMImobile \u7684\u4e00\u5957\u4ea7\u54c1\u548c\u89e3\u51b3\u65b9\u6848\u6709\u52a9\u4e8e\u5b9e\u73b0 CXaaS \u7684\u6784\u60f3\uff0c<\/p>\n<ul>\n<li><span><br \/>\n  <strong><br \/>\n    <img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-355459\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/02\/IMImobile-and-Cisco-.jpg\" sizes=\"auto, (max-width: 751px) 100vw, 751px\" srcset=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/02\/IMImobile-and-Cisco--300x201.jpg 300w, https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/02\/IMImobile-and-Cisco-.jpg 751w\" alt=\"\u4f7f\u7528 CXaaS \u5de5\u4f5c\u7684\u5ba2\u6237\u4f53\u9a8c\u4ee3\u7406 \" width=\"450\" height=\"302\" \/>\u901a\u8fc7 IMImobile \u542f\u7528\u5168\u901a\u9053\u4ea4\u4e92\uff0c\u5305\u62ec\u5e38\u7528\u6d88\u606f\u4f20\u9012\u548c\u793e\u4ea4\u6e20\u9053\uff0c\u4f8b\u5982 <\/strong> <\/span>WhatsApp\u3001RCS\u3001Apple Business Chat\u3001Facebook Messenger\u3001Twitter \u548c\u5fae\u4fe1\u3002 \u5b83\u8fd8\u652f\u6301\u8bed\u97f3\u3001\u804a\u5929\u3001SMS\u3001\u7535\u5b50\u90ae\u4ef6\u548c\u5e94\u7528\u7a0b\u5e8f\u4e2d\u901a\u77e5\u7b49\u6807\u51c6\u901a\u9053\u3002<\/li>\n<li>\u4e00\u5957\u4e13\u4e3a\u7279\u5b9a\u529f\u80fd\u4ea4\u4e92\u63d0\u4f9b\u5f00\u7bb1\u5373\u7528 <span>   <strong><\/strong> <\/span>SaaS \u529f\u80fd\u7684\u5e94\u7528\u7a0b\u5e8f\uff0c\u5305\u62ec\u5b8c\u6574\u7684\u4e91\u8054\u7edc\u4e2d\u5fc3\u89e3\u51b3\u65b9\u6848\u3001\u5e02\u573a\u8425\u9500\u6d3b\u52a8\u7ba1\u7406\u548c\u81ea\u52a8\u5316\u3001\u5ba2\u6237\u7684\u670d\u52a1\u548c\u64cd\u4f5c\u901a\u77e5\u4ee5\u53ca\u56e2\u961f\u548c\u5ba2\u6237\u7684\u89c6\u9891\u534f\u52a9\u3002<\/li>\n<li><span><br \/>\n  <strong>Communications Platform-as-a-Service <\/strong><strong>\uff08CPaaS\uff09 \u57fa\u7840\u7ed3\u6784\uff0c\u4ee5\u5b9e\u73b0\u901a\u8fc7 API \u81ea\u5b9a\u4e49<\/strong> <strong>\u901a\u4fe1<\/strong><\/span>\u3002 \u8fd9\u63d0\u4f9b\u4e86\u4e00\u79cd\u7f16\u7a0b\u65b9\u5f0f\uff0c\u7528\u4e8e\u4f7f\u7528\u4ea4\u4e92\u901a\u9053\uff0c\u4ee5\u4fbf\u4f01\u4e1a\u53ef\u4ee5\u521b\u5efa\u81ea\u5df1\u7684\u5e94\u7528\u7a0b\u5e8f\u6216\u5c06\u901a\u4fe1\u5d4c\u5165\u5230\u73b0\u6709\u4f53\u9a8c\u4e2d\u3002<\/p>\n<ul>\n<li>\u9664\u4e86 API \u8bbf\u95ee\uff0c\u8be5\u5e73\u53f0\u8fd8\u5141\u8bb8\u81ea\u52a8\u5316\u5e76\u7b80\u5316\u5ba2\u6237\u4ea4\u4e92\u5de5\u4f5c\u6d41\u7a0b\u3002 \u4f8b\u5982\uff0c\u5de5\u4f5c\u6d41\u53ef\u4ee5\u5c06\u4f20\u5165\u547c\u53eb\u5f15\u5bfc\u81f3\u81ea\u52a8\u4ea4\u4e92\u7684\u8bed\u97f3 bot\uff0c\u5fc5\u8981\u65f6\u8fd8\u53ef\u4ee5\u4e0a\u62a5\u7ed9\u4e00\u7ec4\u5bf9\u7279\u5b9a\u7c7b\u578b\u95ee\u9898\u89e3\u51b3\u5f88\u4e13\u4e1a\u7684\u670d\u52a1\u4ee3\u8868\u3002<\/li>\n<li>\u5de5\u4f5c\u6d41\u7a0b\u7b80\u5316\u4f7f\u4efb\u4f55\u4e0d\u4e86\u89e3\u5982\u4f55\u4f7f\u7528\u89c6\u89c9\u8bbe\u8ba1\u6765\u7b56\u5212\u5ba2\u6237\u4ea4\u4e92\u7684\u4e1a\u52a1\u7528\u6237\u90fd\u53ef\u4ee5\u8fdb\u884c\u7f16\u7801\u3002<\/li>\n<li>\u9664\u4e86\u8bbe\u8ba1\u901a\u4fe1\u6d41\u5916\uff0c\u6d41\u7a0b\u6784\u5efa\u7a0b\u5e8f\u8fd8\u53ef\u4ee5\u8bbe\u8ba1\u6d89\u53ca CRM\u3001\u53d1\u8d27\u6216\u5b89\u6392\u7b49\u5185\u90e8\u4e1a\u52a1\u7cfb\u7edf\u7684\u5de5\u4f5c\u6d41\u3002 \u8fd9\u6837\u4f01\u4e1a\u53ef\u6309\u9700\u5feb\u901f\u6574\u5408\u548c\u66f4\u6539\u5de5\u4f5c\u6d41\u7a0b\uff0c\u4ece\u800c\u8282\u7701\u65f6\u95f4\u5e76\u51cf\u5c11\u6210\u672c\u3002<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>\u901a\u8fc7\u5c06 IMImobile \u89e3\u51b3\u65b9\u6848\u4e0e Webex Contact Center \u76f8\u7ed3\u5408\uff0c\u5e76\u57fa\u4e8e\u6211\u4eec\u5bf9\u7a7a\u95f4 <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/webex-contact-center\/index.html\"><\/a>  <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/about\/corporate-strategy-office\/acquisitions\/voicea.html\">\u3001Voicea \uff08AI\uff09 \u548c Cloudcherry\uff08\u4f53\u9a8c\u7ba1\u7406\u548c\u5206\u6790\uff09\u7684\u5148\u524d\u6295\u8d44\uff0cCisco \u5c06\u80fd\u591f\u63d0\u4f9b\u5e02\u573a\u4e0a\u6700\u5168\u9762\u7684<\/a>  <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/about\/corporate-strategy-office\/acquisitions\/cloudcherry.html\"><\/a> CXaaS \u4ea7\u54c1\uff0c\u4f7f\u4f01\u4e1a\u83b7\u5f97\u5728\u6574\u4e2a\u5ba2\u6237\u751f\u547d\u5468\u671f\u4e2d\u63d0\u4f9b\u4ee4\u4eba\u6109\u60a6\u7684\u5ba2\u6237\u4f53\u9a8c\u6240\u9700\u7684\u6280\u672f\u3002<\/p>\n<h2><span><br \/>\n  <strong>Cisco + IMImobile = \u66f4\u597d\u4e00\u8d77<\/strong><br \/>\n<\/span><\/h2>\n<p>\u968f\u7740\u6211\u4eec\u5f00\u59cb\u4e86\u89e3\u5373\u65f6\u6d88\u606f\u79fb\u52a8\u4e1a\u52a1\uff0c\u5b83\u7acb\u5373\u8ba9\u6211\u4eec\u6210\u4e3a\u4f01\u4e1a\u4e0a\u5e02\u52a8\u753b\u7684\u534f\u4f5c\u529b\u3002 IMImobile \u5f15\u4ee5\u4e00\u4e2a\u96be\u4ee5\u7f6e\u4fe1\u7684\u5168\u7403\u84dd\u8272\u82af\u7247\u5ba2\u6237\u5217\u8868\uff0c\u4f8b\u5982\uff0cClientss\u3001Hermes\u3001Best Buy \u548c Walgreens\u3002 Gartner\u3001Forrester \u548c IDC \u90fd\u8ba4\u8bc6\u5230\u4ed6\u4eec\u5728\u5e2e\u52a9\u4f01\u4e1a\u5ba2\u6237\u7fa4\u8f6c\u53d8\u5176 IDC \u4ee5\u53ca\u5927\u89c4\u6a21\u7ba1\u7406\u5ba2\u6237\u4ea4\u4e92\u65b9\u9762\u6240\u4f5c\u7684\u5de5\u4f5c\u3002 \u6211\u4eec\u5f88\u9ad8\u5174\u5730\u901a\u8fc7 Cisco \u7684\u5927\u89c4\u6a21\u5206\u53d1\u63a8\u5e7f IMImobile \u4ea7\u54c1\uff0c\u5c06\u5176\u5f15\u5165 Webex \u4ea7\u54c1\u7ec4\u5408\uff0c\u5176\u4e2d\u6bcf\u6708\u8d85\u8fc7 6 \u4ebf\u4e2a\u4f1a\u8bae\u7528\u6237\u3001\u8d85\u8fc7 1 \u4ebf\u4e2a UCaaS \u7ec8\u7aef\u3001170 \u4e07\u4e2a\u89c6\u9891\u7ec8\u7aef\u548c 360 \u4e07\u8054\u7edc\u4e2d\u5fc3\u4ee3\u7406\u3002<\/p>\n<h2><span><br \/>\n  <strong>\u4e0b\u4e00\u6b65\u662f\u4ec0\u4e48\uff1f<\/strong><br \/>\n<\/span><\/h2>\n<p>\u6211\u5f88\u9ad8\u5174\u5730\u6b22\u8fce IMI \u79fb\u52a8\u56e2\u961f\u53c2\u52a0\u6211\u4eec\u7684\u516c\u53f8\u3002 \u5173\u95ed\u4e4b\u540e\uff0c\u4e3a\u4e86\u652f\u6301 IMIMobile \u73b0\u6709\u7684\u6218\u7565\u76ee\u6807\uff0c\u6211\u4eec\u5c06\u8ba9\u4e24\u4e2a\u56e2\u961f\u5728\u6211\u7684\u516c\u53f8\u5185\u72ec\u7acb\u5de5\u4f5c\u3002 \u4e00\u6bb5\u65f6\u95f4\u4e4b\u540e\uff0c\u6211\u4eec\u5c06\u6df1\u5165\u800c\u575a\u6301\u4e0d\u61c8\u5730\u5c06 IMImobile \u7684\u4ea7\u54c1\u96c6\u6210\u5230 Cisco \u7684\u4ea7\u54c1\u4e2d\uff0c\u4e3a\u6211\u4eec\u7684\u5ba2\u6237\u548c\u60a8\u7684\u5ba2\u6237\u63d0\u4f9b\u6700\u5927\u4ef7\u503c\u3002<\/p>\n<blockquote>\n<h3><span><br \/>\n  <strong>\u8bf7\u8bbf\u95ee\u7f51\u7ad9\uff0c\u4e86\u89e3\u6709\u5173\u6b64\u6b21\u6536\u8d2d\u548c <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/about\/corporate-strategy-office\/acquisitions\/imimobile.html\"><\/a> Cisco <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/index.html\">Contact Center<\/a> \u89e3\u51b3\u65b9\u6848\u7684\u66f4\u591a\u4fe1\u606f<\/strong><br \/>\n<\/span><\/h3>\n<\/blockquote>\n<p><strong>\u4e86\u89e3\u66f4\u591a Cisco \u5b8c\u6210<\/strong>  <a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&#038;articleId=2143832\">IMImobile PLC [\u65b0\u95fb\u7a3f\uff09 Cisco \u6536\u8d2d IMImobile \u4ee5\u5c06\u5168\u6e20\u9053\u53c2\u4e0e\u5d4c\u5165\u7528\u6237\u4f53\u9a8c\u670d\u52a1<\/a>  <a href=\"https:\/\/newsroom.cisco.com\/press-release-content?type=webcontent&#038;articleId=2130728\">[\u65b0\u95fb\u7a3f &#8211; 2020 \u5e74 12<\/a>  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/the-future-of-customer-experience-begins-now\"><\/a>  <a href=\"https:\/\/video.cisco.com\/video\/6225322780001\">\u6708] \u7528\u6237\u4f53\u9a8c\u7684\u672a\u6765\u7acb\u5373\u5f00\u59cb [Blog] \u4ecb\u7ecd\u6240\u6709\u65b0\u7684 Webex Contact Center\uff1a \u5b9e\u73b0\u7f51\u7edc\u7814\u8ba8\u4f1a[\u7f51\u7edc\u7814\u8ba8\u4f1a]\u5373\u65f6\u6d88\u606f\u7f51\u7ad9\u548c Contact Center Webex<\/a>  <a href=\"https:\/\/imimobile.com\/\"><\/a>  <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/cloud-contact-center-solutions\/index.html\">\u672a\u6765\u7684\u6280\u672f<\/a><\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u5982\u4eca\uff0c\u968f\u7740\u6211\u4eec\u5b8c\u6210\u5bf9 IMImobile \u7684\u6536\u8d2d\uff0c\u6211\u4eec\u5728\u901a\u8fc7\u4e00\u4e2a\u5168\u9762\u3001\u5168\u9762\u7684\u8fde\u63a5\u7528\u6237\u4f53\u9a8c\u5b9e\u73b0\u5ba2\u6237\u4f53\u9a8c\u7684\u672a\u6765\u4e4b\u8def\u4e0a\u53c8\u524d\u8fdb\u4e86\u4e00\u6b65\u3002<\/p>\n","protected":false},"author":5480,"featured_media":385218,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[7414,1578],"tags":[7212],"class_list":["post-385217","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-7414","category-1578","tag-webex-connect"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cisco + IMI\u79fb\u52a8\uff1a \u5171\u540c\u63d0\u4f9b\u5ba2\u6237\u4f53\u9a8c\u7684\u672a\u6765 | Welcome to the Video Conferencing Hub<\/title>\n<meta name=\"robots\" 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