{"id":385300,"date":"2020-11-18T06:00:49","date_gmt":"2020-11-18T14:00:49","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-zh-hans\/cisco-%e5%9c%a8-gartner-2020-ucaas-magic-quadrant-%e4%b8%ad%e8%a2%ab%e8%a7%86%e4%b8%ba%e9%a2%86%e5%af%bc%e8%80%85\/"},"modified":"2020-11-18T06:00:49","modified_gmt":"2020-11-18T14:00:49","slug":"cisco-%e5%9c%a8-gartner-2020-ucaas-magic-quadrant-%e4%b8%ad%e8%a2%ab%e8%a7%86%e4%b8%ba%e9%a2%86%e5%af%bc%e8%80%85","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/zh-hans\/%e5%8d%8f%e4%bd%9c\/%e4%ba%91%e7%94%b5%e8%af%9d%e7%b3%bb%e7%bb%9f\/cisco-%e5%9c%a8-gartner-2020-ucaas-magic-quadrant-%e4%b8%ad%e8%a2%ab%e8%a7%86%e4%b8%ba%e9%a2%86%e5%af%bc%e8%80%85\/","title":{"rendered":"Cisco \u5728 Gartner 2020 UCaas Magic Quadrant \u4e2d\u88ab\u89c6\u4e3a\u9886\u5bfc\u8005"},"content":{"rendered":"<h2><span><br \/>\n  <strong>Cisco \u88ab Gartner \u786e\u8ba4\u4e3a Unified Communications \u4f5c\u4e3a\u670d\u52a1\uff08UCaaS\uff09\u7684\u9886\u5bfc\u8005<\/strong><br \/>\n<\/span><\/h2>\n<p>\u6211\u4eec\u5f88\u8363\u5e78\u5730\u5728 Gartner 2020 Magic Quadrant for Unified Communications as Service \uff08UCaaS\uff09 \u4e2d\u8fde\u7eed\u4e24\u5e74\u6210\u4e3a\u9886\u5bfc\u8005\u3002 \u5728\u6b64\u6b21\u8f6c\u53d8\u540e\u7684\u5e74\u4efd\u4e2d\uff0c\u8fd9\u4e00\u70b9\u5c24\u5176\u91cd\u8981\uff1a \u5f53 <span>   <strong>\u5168\u529f\u80fd\u3001\u96c6\u6210\u534f\u4f5c<\/strong> <\/span> \uff08UCaaS \u7684\u4e00\u5207\u4fe1\u606f\uff09\u5bf9\u4e8e\u5168\u7403\u4f01\u4e1a\u7684\u6210\u6548\u548c\u53ef\u652f\u6301\u6027\u81f3\u5173\u91cd\u8981\u3002<\/p>\n<p>\u9996\u5148\uff0c\u6211\u60f3\u63a5\u89e6\u4e00\u4e0b Gartner \u4eca\u5929\u505a\u51fa\u4ee5\u4e0b\u4e24\u9879\u76f8\u5173\u7684\u3001\u9ad8\u5ea6\u91cd\u5927\u7684\u6218\u7565\u5047\u8bbe\uff1a Gartner \u5047\u8bbe\u5230 2022 \u5e74\uff0c74% \u7684\u7ec4\u7ec7\u5c06\u81f3\u5c11 5% \u7684\u5458\u5de5\u8f6c\u53d8\u4e3a\u6c38\u4e45\u8fdc\u7a0b\u5de5\u4f5c\u804c\u4f4d\u3002 \u5230 2024 \u5e74\uff0c\u7ec4\u7ec7\u8d2d\u4e70\u7684\u6240\u6709\u65b0\u7edf\u4e00\u901a\u4fe1\u8bb8\u53ef\u8bc1\u4e2d\u7684 74% \u662f\u57fa\u4e8e\u4e91\u7684\u3002 \u8fd9\u4e9b\u5047\u8bbe\u53cd\u6620\u4e86\u5bf9\u534f\u4f5c\u9009\u9879\u7684\u524d\u6240\u672a\u6709\u7684\u9700\u6c42\uff0c\u652f\u6301\u7075\u6d3b\u5de5\u4f5c\uff0c\u5e76\u7a81\u663e\u96c6\u6210\u7684\u4e91\u534f\u4f5c\u89e3\u51b3\u65b9\u6848\u662f\u6ee1\u8db3\u6b64\u9700\u6c42\u7684\u4e3b\u8981\u624b\u6bb5\u3002<\/p>\n<blockquote>\n<h3><strong><br \/>\n  <span>&#8220;\u5230 2024 \u5e74\uff0c\u8d2d\u4e70\u7684\u65b0\u7edf\u4e00\u901a\u4fe1\u8bb8\u53ef\u8bc1\u4e2d\u7684 74%<\/span><br \/>\n<\/strong><\/h3>\n<h3><strong><br \/>\n  <span>\u4f01\u4e1a\u5c06\u91c7\u7528\u4e91\u6a21\u5f0f\uff0c\u4ece 2019 \u5e74\u7684 48% \u4e0a\u5347\u3002&#8221;\u00a0<\/span><br \/>\n<\/strong><\/h3>\n<\/blockquote>\n<h2><span><br \/>\n  <strong>\u6700\u8fd1\u8fdb\u5ea6<\/strong><br \/>\n<\/span><\/h2>\n<p>\u5bf9\u4e8e Cisco\uff0c\u8fc7\u53bb\u4e00\u5e74\u7684\u7126\u70b9\u4e0e Gartner \u7684\u6218\u7565\u5047\u8bbe\u975e\u5e38\u4e00\u81f4\u3002 \u6211\u4eec\u52a0\u5feb\u4e86\u4e91\u534f\u4f5c\u5e73\u53f0Webex\u7528\u6237\u4f53\u9a8c\u4ee5\u53ca\u8bbe\u5907\u548c\u4e1a\u52a1\u5e94\u7528\u7a0b\u5e8f\u96c6\u6210\u65b9\u9762\u7684\u589e\u5f3a &#8211; \u6240\u6709\u529f\u80fd\u90fd\u7531\u57fa\u4e8e AI \u7684\u65b0\u529f\u80fd\u548c\u7edf\u4e00\u7684\u5e73\u53f0\u7ba1\u7406\u548c\u63a7\u5236\u63d0\u4f9b\u3002 \u540c\u65f6\uff0c\u6211\u4eec\u54cd\u5e94\u8fdc\u7a0b\u5de5\u4f5c\u7684\u9700\u6c42\uff0c\u8fc5\u901f\u5229\u7528 Webex \u4e91\u5bb9\u91cf\u5e76\u8fdb\u4e00\u6b65\u5f3a\u5316\u5b89\u5168\u6027\u3001\u5f39\u6027\u548c\u6027\u80fd\u3002<\/p>\n<div id=\"attachment_345905\" class=\"wp-caption alignright\"><a href=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/11\/400.png\">   <img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-345905\" class=\"wp-image-345905 size-full\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/11\/400.png\" alt=\"Gartner\uff0c Magic Quadrant for Unified Communications as Service\uff0c \u5168\u7403\" width=\"400\" height=\"431\" \/> <\/a><p id=\"caption-attachment-345905\" class=\"wp-caption-text\"><strong>\u5355\u51fb\u67e5\u770b Gartner \u62a5\u544a\uff1a<\/strong> <br \/><a href=\"https:\/\/engage2demand.cisco.com\/LP=24750?ecid=26954&#038;ccid=cc001192&#038;oid=anrco023647\">Unified Communications as Service<\/a> <br \/>\u7684 Magic Quadrant\u3001\u5168\u7403 Rafael Benitez\u3001Merant Magicez\u3001Novembs o&#8217;Conez\u3001\u4e00\u952e\u901a\u3001Pankil Sheth <br \/>2020 \u5e74 11 \u6708 12 \u65e5<\/p><\/div>\n<p>\u4e8b\u5b9e\u4e0a\uff0cGartner \u53d1\u73b0 Cisco Webex \u5728\u8fc7\u53bb\u4e00\u5e74\u6709\u4e09\u4e2a\u4e3b\u8981\u8fdb\u5ea6\u9886\u57df\uff1a<\/p>\n<p><span><br \/>\n  <strong>\u7edfWebex\u4f53\u9a8c\uff1a<\/strong><br \/>\n<\/span>\u00a0 \u8be5\u5355\u4e00Webex\u5e94\u7528\u7a0b\u5e8f\u5c06\u547c\u53eb\u3001\u6d88\u606f\u4f20\u9012\u3001\u4f1a\u8bae\u3001\u8bbe\u5907\u548c\u4e1a\u52a1\u5e94\u7528\u7a0b\u5e8f\u96c6\u6210\u6c47\u96c6\u5728\u4e00\u8d77\uff0c\u5b9e\u73b0\u5b8c\u5168\u7684\u65e0\u7f1d\u534f\u4f5c\u7528\u6237\u4f53\u9a8c\u3002 \u540c\u65f6\uff0c\u901a\u8fc7\u6211\u4eec\u7684\u7f51\u7edc\u5e73\u53f0\uff0c\u7ba1\u7406\u548c IT \u63a7\u5236Webex Control Hub <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/webex-control-hub\/index.html\">\u3002<\/a><\/p>\n<p><span><br \/>\n  <strong>\u547cWebex<\/strong>\uff1a<\/span> Gartner \u6307\u51fa\u6211\u4eec\u5728 Webex \u5e94\u7528\u7a0b\u5e8f\u4e2d\u5b8c\u5168\u96c6\u6210\u547c\u53eb\u529f\u80fd\u4ee5\u53ca\u6211\u4eec\u7684 Cloud Connected PSTN \u529f\u80fd\uff0c\u8be5\u529f\u80fd\u5141\u8bb8\u5ba2\u6237\u548c\u670d\u52a1\u5546\u76f4\u63a5\u901a\u8fc7 Webex \u4e91\u8fdb\u884c\u8fde\u63a5\uff0c\u65e0\u9700\u72ec\u7acb\u7684\u8fde\u63a5\u548c\u57fa\u7840\u7ed3\u6784\u8981\u6c42\u3002 \u8fd9\u6dfb\u52a0\u4e86\u6211\u4eec\u7684\u5168\u90e8&#8221;\u81ea\u7ba1&#8221;\u8fd0\u8425\u5546 \uff08BYOC\uff09 \u9009\u9879\uff0c\u4ee5\u53ca\u6211\u4eec\u4f5c\u4e3a\u5168\u7403\u670d\u52a1\u5546\u6346\u7ed1\u5f0fPSTN\u670d\u52a1\u3002 \u6211\u4eec\u6b63\u5728\u52aa\u529b\u8fdb\u4e00\u6b65\u6269\u5c55\u6211\u4eec\u9886\u5148\u7684PSTN\u8303\u56f4 &#8211; \u8bf7\u5bc6\u5207\u5173\u6ce8\uff01<\/p>\n<p>\u5982\u6211\u6700\u8fd1\u4e00\u6b21 <a href=\"https:\/\/blogs.cisco.com\/collaboration\/our-best-kept-secret-calling-in-webex-for-the-new-era-of-work\">\u5e16\u5b50\u6240\u6307\u51fa<\/a>\uff0c\u547c\u53eb\u4ecd\u662f\u5185\u90e8\u548c\u5916\u90e8\u6c9f\u901a\u4ee5\u53ca\u4e1a\u52a1\u6301\u7eed\u6027\u7684\u6700\u4e3b\u8981\u548c\u5173\u952e\u5143\u7d20\u3002 \u00a0\u6211\u4eec\u5f88\u8363\u5e78\u5730\u6210\u4e3a\u8fc4\u4eca\u4e3a\u6b62\u5168\u7403\u4e91\u547c\u53eb\u7684\u9886\u5bfc\u8005\uff0c\u62e5\u6709\u8d85\u8fc7 3400 \u4e07\u7528\u6237\uff0c\u5e76\u62e5\u6709\u8d85\u8fc7 50%* \u7684\u5e02\u573a\u4efd\u989d\u3002 \u6211\u4eec\u7684\u8bb8\u591a\u7528\u6237\u7531 <a href=\"https:\/\/www.webex.com\/cloud-calling.html\">\u4e16\u754c\u9886\u5148\u670d\u52a1\u63d0\u4f9b\u5546\u63d0\u4f9b\u670d\u52a1\uff0c\u5e76\u6258\u7ba1\u5728\u4e91\u4e2d\u901a\u8fc7 Webex\u5e73\u53f0<\/a> \u3002 \u6211\u4eec\u7684\u5408\u4f5c\u4f19\u4f34\u80fd\u591f\u5411\u8fd9\u4e00Webex\u4e91\u547c\u53eb\u7528\u6237\u793e\u533a\u63d0\u4f9b\u5b8c\u6574\u7684\u534f\u4f5c\u4f53\u9a8c\u3002 \u6211\u4eec\u52aa\u529b\u5c06 Webex\u3001AI \u548c\u79fb\u52a8\u96c6\u6210\u529f\u80fd\u96c6\u6210\u5230\u6211\u4eec\u7684\u547c\u53eb\u4f53\u9a8c\u4e2d\uff0c\u4f7f\u547c\u53eb\u66f4\u52a0\u667a\u80fd\u548c\u9ad8\u6548\u3002<\/p>\n<p><span><br \/>\n  <strong>Webex AI \u63d0\u4f9b\u6280\u672f\uff1a <\/strong><br \/>\n<\/span>Gartner \u6307\u51fa\u6211\u4eec\u5728\u7528\u6237\u4f53\u9a8c\u4e2d\u5c06 AI Webex\u5305\u62ec\u8bed\u97f3\u8bc6\u522b\u3001\u9762\u90e8\u548c\u53c2\u52a0\u8005\u8bc6\u522b\u3001\u4e0a\u4e0b\u6587\u548c\u8054\u7cfb\u4eba\u8ba4\u77e5\u4ee5\u53ca\u667a\u80fd\u6587\u5b57\u8bb0\u5f55\uff09\u65b9\u9762\u7684\u8fdb\u5ea6\u3002 \u8fd9\u4e9b\u529f\u80fd\u5728\u4f1a\u8bae\u671f\u95f4\u63d0\u4f9b\u7684\u6548\u7387\u4f18\u52bfWebex\u96c6\u6210\u7684\u4e2a\u4eba\u548c\u534f\u4f5c\u5ba4\u534f\u4f5c\u8bbe\u5907\u65e0\u7f1d\u534f\u4f5c\u3002 \u4e8b\u5b9e\u4e0a\uff0cGartner \u5df2\u7ecf <a href=\"https:\/\/blogs.cisco.com\/collaboration\/cisco-named-a-leader-in-2020-gartner-magic-quadrant-for-meeting-solutions-thirteen-times-in-a-row\">\u8fde\u7eed 13<\/a><sup> \u6b21Webex Meetings\u5176\u72ec\u7acb\u4f1a\u8bae\u89e3\u51b3\u65b9\u6848 Magic Quadrant<\/sup>\uff082020\uff09\u4e2d\u4f5c\u4e3a\u9886\u5bfc\u56e2\u961f\u3002<\/p>\n<h2><span><br \/>\n  <strong>Webex\u534f\u4f5c\u7684\u4f18\u52bf\u00a0<\/strong><br \/>\n<\/span><\/h2>\n<p>\u6211\u5f88\u8363\u5e78\u5730\u6307\u51fa\uff0c\u9274\u4e8e\u8fd9\u4e00\u8fdb\u5c55\uff0cGartner \u6307\u51fa\u4ed6\u4eec\u7684\u5ba2\u6237\u5bf9 Cisco \u534f\u4f5c\u7684\u8c03\u67e5\u5728 2020 \u5e74\u5934\u4e09\u5b63\u5ea6\u4e0e\u4e0a\u4e00\u5e74\u76f8\u6bd4\u589e\u52a0\u4e86 70%\u3002<\/p>\n<p>\u6700\u540e\uff0cGartner \u8fd8\u7a81\u663e\u4e86 Cisco \u5728\u52a0\u5f3a\u534f\u4f5c\u65b9\u9762\u7684\u603b\u4f53Webex\u4f18\u52bf\u3002 \u8fd9\u4e9b\u5305\u62ec\u6211\u4eec\u6df1\u539a\u7684\u5168\u7403\u4f01\u4e1a\u5173\u7cfb\u3001\u5e7f\u6cdb\u7684\u5408\u4f5c\u4f19\u4f34\u793e\u533a\u4ee5\u53ca\u6211\u4eec\u514d\u8d39\u7684\u5b89\u5168\u4e0e\u7f51\u7edc\u7ec4\u5408\uff0c\u4ee5\u63d0\u4f9b\u8de8\u4f53\u7cfb\u7ed3\u6784\u7684\u597d\u5904\u3002<\/p>\n<h2><span><br \/>\n  <strong>\u4e0b\u4e00\u6b65\u662f\u4ec0\u4e48\uff1f<\/strong><br \/>\n<\/span><\/h2>\n<p>\u867d\u7136\u8fd9\u662f\u4e00\u4e2a\u53ef\u8f6c\u53d8\u7684\u534f\u4f5c\u5e74\u4ee5\u53ca\u6211\u4eec\u7684Webex\u670d\u52a1\u7ec4\u5408\uff0c\u4f46\u6211\u8981\u770b\u5230\u5728\u524d\u4e00\u5e74\u6709\u5de8\u5927\u7684\u673a\u9047\u3002 \u968f\u7740 UCaaS \u7684\u9700\u6c42\u548c\u4e91\u91c7\u7528\u7387\u7684\u8fc5\u901f\u6269\u5c55\uff0c\u6211\u4eec\u5c06\u7ee7\u7eed\u6784\u5efa Webex\uff0c\u56e0\u4e3a\u96c6\u6210\u3001\u5b89\u5168\u3001\u667a\u80fd\u7684\u5e73\u53f0\u4f01\u4e1a\u53ef\u4ee5\u4fe1\u4efb\u5176\u5168\u90e8\u5173\u952e\u547c\u53eb\u548c\u534f\u4f5c\u9700\u6c42\u3002<\/p>\n<blockquote>\n<h3><strong>\u67e5\u770b\u5b8c\u6574\u62a5\u544a\uff1a<\/strong><\/h3>\n<h3><a href=\"https:\/\/engage2demand.cisco.com\/LP=24750?ecid=26954&#038;ccid=cc001192&#038;oid=anrco023647\">Gartner Magic Quadrant for Unified Communication \uff08UCaaS\uff09<\/a><\/h3>\n<\/blockquote>\n<p>\u00a0<\/p>\n<p><strong>\u4e86\u89e3\u66f4\u591a<\/strong><\/p>\n<p><a href=\"https:\/\/blogs.cisco.com\/collaboration\/our-best-kept-secret-calling-in-webex-for-the-new-era-of-work\">\u6211\u4eec\u6700\u597d\u7684\u4fdd\u5bc6\u4fe1\u606f\uff1a \u547cWebex\u65b0\u5de5\u4f5c\u65f6\u4ee3&#8221;<\/a><\/p>\n<p><a href=\"https:\/\/blogs.cisco.com\/collaboration\/calling-with-webex-built-for-the-next-normal\">\u4f7f\u7528 Webex \u8fdb\u884c\u547c\u53eb\uff0c\u4e13\u4e3a\u4e0b\u4e00\u6807\u51c6\u800c\u6784\u5efa<\/a><\/p>\n<p><a href=\"https:\/\/blogs.cisco.com\/tag\/gartner-magic-quadrant\">\u67e5\u770b\u5728 Gartner Magic Quadrant \u4e2d\u5df2\u8bc6\u522b\u5176\u4ed6 Cisco<\/a><\/p>\n<p><a href=\"https:\/\/blogs.cisco.com\/author\/lorissahorton\">\u4e86\u89e3\u4e00\u4e0b\u8be5\u6240\u53d1\u5e03\u5185\u5bb9\u7684\u6240\u6709\u4fe1\u606f<\/a><\/p>\n<p><strong>\u8d44\u6e90<\/strong><\/p>\n<p><a href=\"https:\/\/help.webex.com\/landing\/onlineclasses\/upcomingClass\/Working-Remotely#START-HERE-Webex-Overview\">\u6700\u4f73\u5b9e\u8df5\uff1a \u7e43\u5b24\u7e43\u7e43<\/a><\/p>\n<p><a href=\"https:\/\/www.wwt.com\/video\/webex-calling-demo-moving-uc-to-the-cloud\">\u5c06 UC \u79fb\u52a8\u5230\u4e91\u7aef [Webex Calling\u6f14\u793a]<\/a><\/p>\n<p><a href=\"https:\/\/engage2demand.cisco.com\/LP=15200?CCID=cc001192&#038;oid=anrco015892\"><\/a>\u7e43\u5b24\u7e43<\/p>\n<p>\u00a0<\/p>\n<hr \/>\n<h4><em>Gartner \u4e0d\u8ba4\u53ef\u5176\u7814\u7a76\u51fa\u7248\u7269\u4e2d\u63cf\u8ff0\u7684\u4efb\u4f55\u4f9b\u5e94\u5546\u3001\u4ea7\u54c1\u6216\u670d\u52a1\uff0c\u4e5f\u4e0d\u5efa\u8bae\u6280\u672f\u7528\u6237\u53ea\u9009\u62e9\u5177\u6709\u6700\u9ad8\u8bc4\u7ea7\u6216\u5176\u4ed6\u6307\u5b9a\u7684\u4f9b\u5e94\u5546\u3002 Gartner \u7814\u7a76\u51fa\u7248\u7269\u7531 Gartner \u7814\u7a76\u90e8\u7684\u610f\u89c1\u7ec4\u6210\uff0c\u4e0d\u5e94\u89e3\u91ca\u4e3a\u5bf9\u4e8b\u5b9e\u7684\u9648\u8ff0\u3002 Gartner 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