{"id":386663,"date":"2020-11-17T08:41:08","date_gmt":"2020-11-17T16:41:08","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-zh-hans\/%e6%9c%88%e5%ba%a6%e6%9b%b4%e6%96%b0%ef%bc%9a-%e6%8f%90%e5%8d%87%e5%ae%a2%e6%88%b7%e4%bd%93%e9%aa%8c%e7%9a%84%e7%a7%98%e8%af%80%e9%9a%90%e8%97%8f%e5%9c%a8%e7%bd%91%e7%ab%99%e4%b8%8a\/"},"modified":"2020-11-17T08:41:08","modified_gmt":"2020-11-17T16:41:08","slug":"%e6%9c%88%e5%ba%a6%e6%9b%b4%e6%96%b0%ef%bc%9a-%e6%8f%90%e5%8d%87%e5%ae%a2%e6%88%b7%e4%bd%93%e9%aa%8c%e7%9a%84%e7%a7%98%e8%af%80%e9%9a%90%e8%97%8f%e5%9c%a8%e7%bd%91%e7%ab%99%e4%b8%8a","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/zh-hans\/%e5%ae%a2%e6%88%b7%e4%bd%93%e9%aa%8c\/%e6%9c%88%e5%ba%a6%e6%9b%b4%e6%96%b0%ef%bc%9a-%e6%8f%90%e5%8d%87%e5%ae%a2%e6%88%b7%e4%bd%93%e9%aa%8c%e7%9a%84%e7%a7%98%e8%af%80%e9%9a%90%e8%97%8f%e5%9c%a8%e7%bd%91%e7%ab%99%e4%b8%8a\/","title":{"rendered":"\u6708\u5ea6\u66f4\u65b0\uff1a \u63d0\u5347\u5ba2\u6237\u4f53\u9a8c\u7684\u79d8\u8bc0\u9690\u85cf\u5728\u7f51\u7ad9\u4e0a"},"content":{"rendered":"<h2><span><br \/>\n  <strong>\u6570\u5b57\u53ca\u5ba2\u6237\u671f\u671b\u7684\u63d0\u5347<\/strong><br \/>\n<\/span><\/h2>\n<p>\u6839\u636e McKinsey &#038;Company \u7684\u4e00\u9879\u5168\u7403\u8c03\u67e5\uff0c62% \u7684\u7ec4\u7ec7\u7684\u5ba2\u6237\u5bf9\u5728\u7ebf\u8d2d\u4e70\u548c\u670d\u52a1\u7684\u9700\u6c42\u6b63\u5728\u589e\u957f\uff0c\u800c\u4e14 53% \u7684\u7ec4\u7ec7\u8ba4\u4e3a\u8fd9\u4e00\u8d8b\u52bf\u5c06\u5728\u672a\u6765\u7ee7\u7eed\u3002 \u00a0\u94f6\u884c\u884c\u4e1a\u662f\u6570\u5b57\u548c\u5168\u6e20\u9053\u670d\u52a1\u5e7f\u6cdb\u91c7\u7528\u7684\u793a\u4f8b\u3002 \u5230 2020 \u5e74 7 \u6708\uff0c\u7f8e\u56fd\u5404\u5730\u94f6\u884c\u8054\u7cfb\u4e2d\u5fc3\u7684\u4f7f\u7528\u7387\u6bd4 2019 \u5e74 12 \u6708\u4e0a\u5347\u7ea6 6%\uff0c\u79fb\u52a8\u8bbe\u5907\u4f7f\u7528\u7387\u4e0a\u5347\u7ea6 8%\u3002<\/p>\n<p>\u968f\u7740\u8282\u5047\u65e5\u7684\u4e34\u8fd1\uff0c\u6570\u5b57\u548c\u5168\u6e20\u9053\u5c06\u53d8\u5f97\u66f4\u5f00\u653e\uff0c\u4e16\u754c\u5404\u5730\u7684\u6d88\u8d39\u8005\u4e5f\u5c06\u628a\u8282\u5047\u65e5\u8d2d\u7269\u8f6c\u79fb\u5230\u5728\u7ebf\u4e0a\u3002 \u8fd9\u6beb\u65e0\u7591\u95ee\u5c06\u5bfc\u81f4\u66f4\u591a\u6d41\u91cf\u5230\u60a8\u7684 <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/index.html\">\u547c\u53eb\u4e2d\u5fc3<\/a>\u3002 <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/artificial-intelligence.html\">\u56e0\u6b64\uff0c\u8bb8\u591a\u8054\u7edc\u4e2d\u5fc3\u9886\u5bfc\u90fd\u6b63\u5728\u5bfb\u627e\u4f7f\u7528\u5229\u7528 Intelligence<\/a>\u652f\u6301\u7684\u529f\u80fd\uff08\u4f8b\u5982\u81ea\u52a9\u5f0f\u8bed\u97f3\u548c\u804a\u5929 bot\uff0c\u4ee5\u53ca\u4e0a\u4e0b\u6587\u9a71\u52a8\u7684\u5b9e\u65f6\u7f51\u7ad9\u62e6\u622a\u529f\u80fd\uff09\u9ad8\u6548\u5904\u7406\u6d41\u91cf\u7684\u65b9\u6cd5\u3002<\/p>\n<p>\u5ba2\u6237\u7684\u671f\u671b\u4e5f\u4e0d\u65ad\u589e\u52a0\u3002 \u4ed6\u4eec\u671f\u671b\u4e0e\u5185\u5bb9\u8fdb\u884c\u7b80\u5355\u3001\u4fbf\u6377\u3001\u5feb\u901f\u7684\u6570\u5b57\u5316\u4e92\u52a8\uff0c\u8fd9\u4e9b\u4e92\u52a8\u5185\u5bb9\u7b26\u5408\u4ed6\u4eec\u7684\u5174\u8da3\u548c\u4e2a\u4eba\u9700\u6c42\u3002 \u8fd9\u7ed9\u4f01\u4e1a\u589e\u52a0\u4e86\u6539\u5584\u4f53\u9a8c\u4ee5\u63d0\u5347\u6ee1\u610f\u5ea6\u5e76\u51cf\u5c11\u5ba2\u6237\u6d41\u5931\u7387\u7684\u538b\u529b\u3002<\/p>\n<p>\u4f46\u5728\u8054\u7cfb\u5ba2\u6237\u4e4b\u524d\uff0c\u5982\u679c\u60a8\u80fd\u591f\u66f4\u5168\u9762\u5730\u4e86\u89e3\u5ba2\u6237\u7684\u4f53\u9a8c\uff0c\u5c06\u600e\u4e48\u505a\uff1f \u5982\u679c\u60a8\u80fd\u591f\u771f\u6b63\u4e86\u89e3\u5ba2\u6237\u53ef\u80fd\u6b63\u906d\u9047\u7684\u6469\u64e6\u70b9\uff0c\u5e76\u5229\u7528\u8fd9\u4e9b\u4fe1\u606f\u8425\u9020\u4e2a\u6027\u5316\u3001\u79ef\u6781\u7684\u60c5\u611f\u4f53\u9a8c\uff0c\u5e76\u5728\u672a\u6765\u4e3a\u5ba2\u6237\u63d0\u4f9b\u987a\u7545\u7684\u7b49\u5f85\u4f53\u9a8c\uff0c\u5c06\u4f1a\u5982\u4f55\uff1f<\/p>\n<h2><span><br \/>\n  <strong>\u65b0\u589e\u529f\u80fd<\/strong><br \/>\n<\/span><\/h2>\n<p>\u56e0\u6b64\uff0c\u6211\u8981\u6fc0\u52a8 <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/webex-experience-management\/index.html\">\u5730\u544a\u8bc9\u60a8\u6211\u4eec\u9488\u5bf9 Webex\u4f53\u9a8c<\/a>\u7ba1\u7406\uff08\u57fa\u4e8e\u4e91\u7684 AI\/\u7248\u7528\u6237\u4f53\u9a8c\u7ba1\u7406\u89e3\u51b3\u65b9\u6848\uff09\u7684\u6700\u65b0\u589e\u5f3a\u3002 \u501f\u52a9\u6700\u65b0\u4e00\u5957\u65b0\u529f\u80fd\uff0c\u6211\u4eec\u5c06\u91cd\u70b9\u653e\u5728\u5e2e\u52a9\u4f01\u4e1a\u66f4\u597d\u5730\u4e86\u89e3\u5ba2\u6237\u7f51\u7ad9\u4f53\u9a8c\u4e0a\uff0c\u5e76\u5e2e\u52a9\u4ed6\u4eec\u5b9e\u65f6\u5f71\u54cd\u8fd9\u4e9b\u4f53\u9a8c\u3002<\/p>\n<h2><span><br \/>\n  <strong>Personalized<\/strong>   <strong><\/strong><strong>   \u7f51\u7ad9\u62e6\u622a\u8c03\u67e5<\/strong><br \/>\n<\/span><\/h2>\n<p>\u6839\u636e\u60a8\u60f3\u8981\u4e86\u89e3\u7684\u5ba2\u6237\uff08\u4f8b\u5982\u5ba2\u6237\u662f\u5426\u9047\u5230\u95ee\u9898\uff09\u4e2d\u7684\u4e0a\u4e0b\u6587\u8c03\u67e5\u95ee\u9898\uff0c\u8be5\u65b0\u529f\u80fd\u53ef\u4e2a\u6027\u5316\u5ba2\u6237\u7684\u5728\u7ebf\u7f51\u7ad9\u4f53\u9a8c\u3002 \u4f8b\u5982\uff0c\u5982\u679c\u5ba2\u6237\u5c1d\u8bd5\u652f\u4ed8\u8d26\u5355\u4f46\u5b8c\u6210\u6d41\u7a0b\u6ca1\u6709\u5b8c\u6210\uff0c\u53ef\u89e6\u53d1\u4e2a\u6027\u5316\u7684\u8c03\u67e5\uff0c\u4f8b\u5982&#8221;Kim \u60a8\u597d\uff0c\u60a8\u662f\u5426\u5728\u5c1d\u8bd5\u652f\u4ed8\u8d26\u5355\u4e0a\uff1f&#8221;\u7b49\u4e2a\u6027\u5316\u8c03\u67e5\uff0c\u53ef\u4ee5\u89e6\u53d1\u8c03\u67e5\u6765\u4e86\u89e3\u5ba2\u6237\u4f7f\u7528\u8fc7\u7a0b\u7684\u4f53\u9a8c\u3002 \u6b64\u53cd\u9988\u662f\u6536\u96c6\u7684\uff0c\u53ef\u7528\u4e8e\u60a8\u7684\u7ec4\u7ec7\u5185\u90e8\uff0c\u4ee5\u66f4\u6b63\u6240\u6709\u7f51\u7ad9\u95ee\u9898\u5e76\u8054\u7cfb\u5ba2\u6237\u4ee5\u5173\u95ed\u5faa\u73af\u3002<\/p>\n<p><a href=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/11\/Screen-Shot-2020-11-16-at-10.23.08-AM.png\"><br \/>\n  <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium_large wp-image-345646\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/11\/Screen-Shot-2020-11-16-at-10.23.08-AM-768x457.png\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" srcset=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/11\/Screen-Shot-2020-11-16-at-10.23.08-AM-300x178.png 300w, https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/11\/Screen-Shot-2020-11-16-at-10.23.08-AM-768x457.png 768w\" alt=\"\u5206\u9875\u7f51\u7edc\u8c03\u67e5\" width=\"640\" height=\"381\" \/><br \/>\n<\/a><\/p>\n<h2><span><br \/>\n  <strong>\u5206\u9875\u7f51\u7edc\u8c03\u67e5<\/strong><br \/>\n<\/span><\/h2>\n<p>\u73b0\u5728\u60a8\u53ef\u4ee5\u9009\u62e9\u5c06\u8c03\u67e5\u95ee\u9898\u5206\u7ec4\u5230\u4e00\u8d77\u663e\u793a\uff0c\u73b0\u5728\u9664\u4e86\u8ba9\u6bcf\u4e2a\u9875\u9762\u663e\u793a\u4e00\u4e2a\u95ee\u9898\u800c\u8eab\u4e34\u5176\u5883\u4e4b\u5916\uff0c\u60a8\u8fd8\u53ef\u4ee5\u5c06\u5176\u663e\u793a\u5728\u540c\u4e00\u9875\u9762\u4e0a\u3002\u00a0 \u6211\u4eec\u7684\u7814\u7a76\u8868\u660e\uff0c\u5728\u67d0\u4e9b\u60c5\u51b5\u4e0b\uff08\u4f8b\u5982\u5458\u5de5\u8bed\u97f3\u8ba1\u5212\uff09\u53ca\u8c03\u67e5\u95ee\u5377\u7684\u5b8c\u6210\u7387\u53ef\u80fd\u4f1a\u63d0\u9ad8\u3002\u00a0 \u53ef\u4ee5\u5c06\u76f8\u5173\u95ee\u9898\u5206\u7ec4\u5c55\u793a\uff0c\u4ece\u800c\u51cf\u5c11\u70b9\u51fb\u6b21\u6570\uff0c\u4fdd\u6301\u5ba2\u6237\u6b63\u786e\u5e73\u8861\uff0c\u4ee5\u4fbf\u4ed6\u4eec\u5feb\u901f\u5b8c\u6210\u8c03\u67e5\u3002 \u5ba2\u6237\u5b8c\u6210\u7684\u8c03\u67e5\u8d8a\u591a\uff0c\u60a8\u5bf9\u4e8e\u6fc0\u52b1\u4ed6\u4eec\u53ca\u5176\u54c1\u724c\u4f53\u9a8c\u7684\u89c1\u89e3\u5c31\u8d8a\u591a\u3002<\/p>\n<p><a href=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/11\/Screen-Shot-2020-11-16-at-10.23.24-AM.png\"><br \/>\n  <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium_large wp-image-345642\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/11\/Screen-Shot-2020-11-16-at-10.23.24-AM-768x456.png\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" srcset=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/11\/Screen-Shot-2020-11-16-at-10.23.24-AM-300x178.png 300w, https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/11\/Screen-Shot-2020-11-16-at-10.23.24-AM-768x456.png 768w\" alt=\"\u7f51\u7ad9\u8c03\u67e5\" width=\"640\" height=\"380\" \/><br \/>\n<\/a><\/p>\n<h2><span><br \/>\n  <strong>\u9488\u5bf9\u5b9e\u65f6\u8b66\u544a\u7684\u5ba2\u6237\u7ec6\u5206<\/strong><br \/>\n<\/span><\/h2>\n<p>\u60a8\u7684\u5ba2\u6237\u5e76\u4e0d\u4e00\u6837\u3002 \u6765\u81ea\u7279\u5b9a\u5730\u533a\u3001\u7fa4\u4f53\u3001\u516c\u53f8\u89c4\u6a21\u7b49\u7684\u5ba2\u6237\u5bf9\u4e8e\u60a8\u7684\u54c1\u724c\u53ef\u80fd\u6709\u4e0d\u540c\u7684\u5370\u8c61\u3002 \u80fd\u591f\u5c06\u5ba2\u6237\u7ec6\u5206\u4e3a\u4e1a\u52a1\u51b3\u7b56\u7ebf\uff0c\u4ee5\u4fbf\u4e86\u89e3\u4ed6\u4eec\u5982\u4f55\u4e0e\u60a8\u7684\u4e1a\u52a1\u4ea4\u4e92\uff0c\u53ef\u4ee5\u89e3\u9501\u51fa\u4eba\u610f\u5916\u7684\u89c1\u89e3\u3002<\/p>\n<p>\u73b0\u5728\u60a8\u53ef\u4ee5\u5728\u4f53\u9a8c\u7ba1\u7406\u4e2d\u8bbe\u7f6eWebex\uff0c\u5e76\u521b\u5efa\u9488\u5bf9\u7ec4\u7ec7\u4e2d\u7279\u5b9a\u5458\u5de5\u6216\u90e8\u95e8\u5b9e\u65f6\u63d0\u793a\u3002 \u8fd9\u4e9b\u63d0\u793a\u53ef\u4ee5\u901a\u8fc7\u591a\u79cd\u6e20\u9053\uff08\u4f8b\u5982\u7535\u5b50\u90ae\u4ef6\u3001SMS <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/webex-teams.html\">\u548c\u7535\u5b50\u90ae\u4ef6\uff09Webex Teams<\/a>\u3002<\/p>\n<p>\u4f8b\u5982\uff0c\u5982\u679c\u60a8\u5176\u4e2d\u4e00\u4e2a\u5e02\u573a\u662f\u5343\u5bb6\u4e07\u5c81\u7684\u4eba\uff0c\u4ed6\u4eec\u4f4d\u4e8e\u67d0\u4e9b\u5177\u6709\u8f83\u9ad8\u51c0\u6536\u5165\u7684\u57ce\u5e02\uff0c\u60a8\u53ef\u4ee5\u5728\u4ed6\u4eec\u5de5\u4f5c\u80cc\u666f\u4e2d\u89e6\u53d1\u5177\u6709\u7279\u5b9a\u95ee\u9898\u7528\u6237\u4f53\u9a8c\u5b9e\u65f6\u8c03\u67e5\u3002 \u00a0\u5982\u679c\u559c\u6b22\u8be5\u7ec6\u5206\u5e02\u573a\u7684\u5ba2\u6237\u53ea\u6253\u5f00\u4e86\u4e00\u4e2a\u5e10\u6237\uff0c\u60a8\u53ef\u4ee5\u8be2\u95ee\u4ed6\u4eec\u662f\u5426\u8981\u6ce8\u518c\u7f51\u7edc\u7814\u8ba8\u4f1a\u3002 \u5982\u679c\u5ba2\u6237\u9009\u62e9\u4e0d\u6ce8\u518c\uff0c\u53ef\u4ee5\u5411\u516c\u53f8\u4e2d\u7684\u5173\u952e\u4e2a\u4eba\u6216\u56e2\u961f\u89e6\u53d1\u5b9e\u65f6\u8b66\u544a\uff0c\u4f7f\u5176\u4e86\u89e3\u54cd\u5e94\u3002 \u8fd9\u6837\u4e00\u6765\uff0c\u60a8\u7684\u4e1a\u52a1\u80fd\u591f\u66f4\u597d\u5730\u4e86\u89e3\u7279\u5b9a\u5ba2\u6237\u7fa4\u7684\u884c\u4e3a\u6a21\u5f0f\uff0c\u5e76\u505a\u51fa\u6709\u52a9\u4e8e\u8fbe\u6210\u76ee\u6807\u7684\u4fee\u6539\u3002<\/p>\n<p>\u8fd9\u4e9b\u65b0\u529f\u80fd\u4e3a\u8054\u7edc\u4e2d\u5fc3\u53ca\u5ba2\u6237\u4f53\u9a8c\u9886\u5bfc\u63d0\u4f9b\u4e86\u5f3a\u5927\u7684\u7528\u6237\u4f53\u9a8c\u89c1\u89e3\uff0c\u7ed9\u4e88\u4ed6\u4eec\u72ec\u4e00\u65e0\u4e8c\u7684\u6218\u7565\u4f18\u52bf\uff0c\u6709\u52a9\u4e8e\u63a8\u8fdb\u4e1a\u52a1\u6539\u8fdb\uff0c\u63d0\u9ad8\u5ba2\u6237\u6ee1\u610f\u5ea6\u548c\u5fe0\u8bda\u5ea6\uff0c\u5e76\u6539\u5584\u6536\u5165\u3002<\/p>\n<h2><span><br \/>\n  <strong>\u4e0b\u4e00\u6b65\u662f\u4ec0\u4e48\uff1f<\/strong><br \/>\n<\/span><\/h2>\n<p>\u8bf7\u7ee7\u7eed\u5173\u6ce8\u6211\u4eec\u4e0b\u6708\u6709\u5173 <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/webex-contact-center\/index.html\">\u5c61\u83b7\u6b8a\u8363\u7684 Webex Contact Center<\/a>  <a href=\"https:\/\/www.webex.com\/webexone.html\">\u89e3\u51b3\u65b9\u6848\u7684\u4ee4\u4eba\u5174\u594b\u7684\u516c\u544a\uff0c\u7acb\u5373\u6ce8\u518c Webexone<\/a> \uff01<\/p>\n<blockquote><p>\u8981\u4e86\u89e3\u5982\u4f55\u4e3a\u5ba2\u6237\u521b\u5efa\u66f4\u597d\u7684\u6570\u5b57\u4f53\u9a8c\uff0c\u8bf7\u8bbf\u95ee\u7f51\u7ad9 <a href=\"https:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/webex-experience-management\/index.html\"><\/a>\u3002<\/p><\/blockquote>\n<p>\u00a0<\/p>\n<p><strong>\u4e86\u89e3\u66f4\u591a\u4fe1\u606f https:\/\/blogs.cisco.com\/collaboration\/cisco-is-identified-as-a-leader-in-aragons-globe-for-intelligent-contact-center-2020<\/strong>  https:\/\/blogs.cisco.com\/collaboration\/monthly-update-boost-your-net-promoter-scores-and-workplace-collaboration-with-cisco-contact-center-solutions<\/p>\n<p>https:\/\/blogs.cisco.com\/collaboration\/ciscos-latest-innovations-in-artificial-intelligence-improve-contact-center-performance-and-enrich-customer-experiences<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u67e5\u770b\u6211\u4eec\u5728\u4f53\u9a8c\u7ba1\u7406Webex\u7684\u6700\u65b0\u589e\u5f3a\uff0c\u8fd9\u4e9b\u6539\u8fdb\u53ef\u4e3a\u8054\u7edc\u4e2d\u5fc3\u53ca\u5ba2\u6237\u4f53\u9a8c\u9886\u5bfc\u63d0\u4f9b\u5f3a\u5927\u7684\u7528\u6237\u4f53\u9a8c\u89c1\u89e3\uff01<\/p>\n","protected":false},"author":5501,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[7414,1578],"tags":[4278,8150],"class_list":["post-386663","post","type-post","status-publish","format-standard","hentry","category-7414","category-1578","tag-contact-center-as-a-service","tag-8150"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u6708\u5ea6\u66f4\u65b0\uff1a \u63d0\u5347\u5ba2\u6237\u4f53\u9a8c\u7684\u79d8\u8bc0\u9690\u85cf\u5728\u7f51\u7ad9\u4e0a | Welcome to the Video Conferencing Hub<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.webex.com\/customer-experience\/monthly-update-the-secret-to-improving-your-customer-experiences-lies-hidden-within-your-website\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u6708\u5ea6\u66f4\u65b0\uff1a \u63d0\u5347\u5ba2\u6237\u4f53\u9a8c\u7684\u79d8\u8bc0\u9690\u85cf\u5728\u7f51\u7ad9\u4e0a | Welcome to the Video Conferencing Hub\" \/>\n<meta property=\"og:description\" content=\"\u67e5\u770b\u6211\u4eec\u5728\u4f53\u9a8c\u7ba1\u7406Webex\u7684\u6700\u65b0\u589e\u5f3a\uff0c\u8fd9\u4e9b\u6539\u8fdb\u53ef\u4e3a\u8054\u7edc\u4e2d\u5fc3\u53ca\u5ba2\u6237\u4f53\u9a8c\u9886\u5bfc\u63d0\u4f9b\u5f3a\u5927\u7684\u7528\u6237\u4f53\u9a8c\u89c1\u89e3\uff01\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.webex.com\/customer-experience\/monthly-update-the-secret-to-improving-your-customer-experiences-lies-hidden-within-your-website\/\" \/>\n<meta property=\"og:site_name\" content=\"Welcome to the Video Conferencing Hub\" \/>\n<meta property=\"article:published_time\" content=\"2020-11-17T16:41:08+00:00\" \/>\n<meta name=\"author\" content=\"David Wiener\" \/>\n<meta name=\"twitter:label1\" content=\"\u4f5c\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"David Wiener\" \/>\n<script type=\"application\/ld+json\" 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