{"id":386726,"date":"2021-01-21T09:01:19","date_gmt":"2021-01-21T17:01:19","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-zh-hans\/%e5%9b%a2%e9%98%9f%e5%90%88%e4%bd%9c%e8%ae%a9%e6%a2%a6%e6%88%90%e7%9c%9f\/"},"modified":"2021-01-21T09:01:19","modified_gmt":"2021-01-21T17:01:19","slug":"%e5%9b%a2%e9%98%9f%e5%90%88%e4%bd%9c%e8%ae%a9%e6%a2%a6%e6%88%90%e7%9c%9f","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/zh-hans\/%e5%8d%8f%e4%bd%9c\/%e6%b7%b7%e5%90%88%e5%8a%9e%e5%85%ac\/%e5%9b%a2%e9%98%9f%e5%90%88%e4%bd%9c%e8%ae%a9%e6%a2%a6%e6%88%90%e7%9c%9f\/","title":{"rendered":"\u56e2\u961f\u5408\u4f5c\u8ba9\u68a6\u6210\u771f"},"content":{"rendered":"<p><em>&#8221; <a href=\"https:\/\/blogs.cisco.com\/tag\/Create-10X-Better-Experiences-Than-In-Person-Interactions-series\">\u521b\u5efa 10x<\/a> \u66f4\u597d\u4f53\u9a8c&#8221;\u800c\u975e&#8221;\u4e2a\u4eba\u4e92\u52a8&#8221;\u7cfb\u5217\uff0c\u91cd\u70b9\u5f3a\u8c03\u5b9e\u65f6\u6216\u968f\u65f6\u5b9e\u73b0\u5b89\u5168\u3001\u5168\u9762\u7684\u4f53\u9a8c\uff0c\u5e76\u4e13\u6ce8\u4e8e\u65e0\u7f1d\u534f\u4f5c\u548c\u667a\u80fd\u6df7\u5408\u5f0f\u5de5\u4f5c\u4f53\u9a8c<\/em><\/p>\n<h2><strong><br \/>\n  <span>\u4e0e\u5408\u4f5c\u4f19\u4f34\u4e00\u8d77<\/span><br \/>\n<\/strong><\/h2>\n<p>Cisco \u627f\u8bfa\u4e0e\u56e2\u961f\u534f\u4f5cWebex\u6bd4\u8fdb\u884c\u4e2a\u4eba\u4e92\u52a8\u591a\u51fa 10 \u500d\u7684\u4f53\u9a8c\u3002 Cisco \u5728\u6539\u8fdb\u4eba\u4eec\u901a\u8fc7 <a href=\"https:\/\/www.youtube.com\/watch?v=g02QqqmHZbM\">\u5927\u91cf\u6fc0\u52a8\u4eba\u5fc3\u7684\u65b0\u529f\u80fd\u8fdb\u884c\u8fde\u63a5\u548c\u534f\u4f5c\u65b9\u9762\u5df2\u5927\u5e45\u63d0\u5347\uff0c\u6211\u4eec\u6700\u8fd1\u5df2\u5728 WebexOne \u4e0a\u5ba3\u5e03<\/a>\u8fd9\u4e9b\u529f\u80fd\u3002\u00a0 \u6211\u4eec\u8fd8\u5c06\u5168\u529b\u7ee7\u7eed\u63a8\u52a8\u4eba\u95f4\u8f6c\u53d8\uff0c\u8ba9\u6bcf\u4e2a\u4eba\u751f\u6d3b\u66f4\u4e0a\u4e00\u4e9b\uff01<\/p>\n<p>\u73b0\u5728\u6211\u4eec\u77e5\u9053\u6211\u4eec\u65e0\u6cd5\u5355\u72ec\u8fdb\u884c\u8fd9\u4e00\u5de5\u4f5c\uff0c\u4e5f\u4e0d\u60f3\u8fd9\u6837\u505a\u3002\u00a0 \u6211\u4eec\u53ea\u6709\u5728\u62e5\u6709\u4f17\u591a\u5408\u4f5c\u4f19\u4f34\u751f\u6001\u7cfb\u7edf\u7684\u652f\u6301\u4e0b\u624d\u80fd\u8fbe\u6210\u6b64\u76ee\u6807\u3002 \u6211\u4eec\u5171\u540c\u6539\u53d8\u7740\u4e16\u754c\u7684\u5de5\u4f5c\u65b9\u5f0f\uff0c\u63d0\u4f9b\u533b\u7597\u4fdd\u5065\u670d\u52a1\u3001\u4e3a\u5b66\u751f\u63d0\u4f9b\u8bfe\u7a0b\u5e76\u7ba1\u7406\u653f\u5e9c\u3002 \u6211\u4eec\u5c06\u6b63\u786e\u7684\u5de5\u5177Webex\u5408\u9002\u7684\u4eba\u5458\u65f6\uff0c\u6211\u4eec\u6700\u597d\u80fd\u610f\u8bc6\u5230\u534f\u4f5c\u534f\u4f5c\u662f\u5426\u5305\u62ec\u8fd9\u4e9b\u4eba\u5458\u3002<\/p>\n<p>\u8fd9\u662f\u6bcf\u6708\u535a\u5ba2\u7cfb\u5217\u7684\u7b2c\u4e00\u4e2a\uff0c\u5176\u4e2d\u5217\u51fa\u4e86\u6211\u4eec\u5df2\u7ecf\u4e0e\u5408\u4f5c\u4f19\u4f34\u4e00\u8d77\u5206\u4eab\u7684\u7cbe\u5f69\u529f\u80fd\u3002\u00a0 \u4ece\u4f1a\u8bae\u5230\u804a\u5929\uff0c\u4ece\u79fb\u52a8\u5e94\u7528\u7a0b\u5e8f\u5230\u6211\u4eec\u4e1a\u754c\u6700\u597d\u7684\u684c\u9762\u548c\u534f\u4f5c\u5ba4\u8bbe\u5907\uff0c\u8fd9\u4e9b\u5408\u4f5c\u4f19\u4f34Webex\u4e3a\u6211\u4eec\u7684\u5ba2\u6237\u670d\u52a1\u7ec4\u5408\u5e26\u6765\u5947\u8ff9\u3002\u00a0 \u6211\u4eec\u5c06\u5c55\u793a\u89e6\u624b\u53ef\u53ca\u7684\u4ee4\u4eba\u5174\u594b\u7684\u65b0\u96c6\u6210\uff0c\u5e76\u6982\u8ff0\u5b83\u4eec\u5982\u4f55\u5de5\u4f5c\u4ee5\u53ca\u6211\u4eec\u4e3a\u4ec0\u4e48\u611f\u5230\u5f88\u5174\u594b\uff01\u00a0 \u8bf7\u7559\u5fc3 \u2013 \u4e0d\u4ec5\u4ec5\u662f\u6211\u4eec\u8c08\u8bba\u8fd9\u4e9b\uff0c\u6211\u4eec\u7684\u5408\u4f5c\u4f19\u4f34\u8fd8\u4f1a\u544a\u8bc9\u4ed6\u4eec\u5bf9\u6211\u4eec\u5df2\u5b8c\u6210\u7684\u5de5\u4f5c\u4ee5\u53ca\u4e3a\u4ec0\u4e48\u6211\u4eec\u505a\u5f97\u5982\u6b64\u7cbe\u5f69\u3002<\/p>\n<p>\u672c\u6708\u6211\u4eec\u5c06\u4e0e\u4e24\u5bb6\u5408\u4f5c\u4f19\u4f34\u5408\u4f5c\uff1a <a href=\"https:\/\/aisera.com\">Aisera<\/a> \u548c Ava \u9009\u62e9\u7cfb\u7edf\u3002 \u4e3a\u4e86\u542f\u52a8\u6211\u4eec\uff0c\u6211\u4eec\u5c06\u4e13\u6ce8\u4e8e <a href=\"https:\/\/blogs.cisco.com\/collaboration\/aisera-and-cisco-webex-the-secret-to-quick-answers-to-speed-up-business\">Aisera<\/a>\u3002<\/p>\n<h2><span><br \/>\n  <strong>Aisera<\/strong><br \/>\n<\/span><\/h2>\n<p><a href=\"https:\/\/www.prnewswire.com\/news-releases\/aisera-announces-new-integration-with-cisco-webex-to-drive-world-class-service-desk-productivity-cost-savings-and-user-satisfaction-301213749.html\">Aisera<\/a> \u81f4\u529b\u4e8e\u5229\u7528 Conversational AI \u548c\u91cd\u590d\u6d41\u7a0b\u81ea\u52a8\u5316\uff08RPA\uff09\u5e2e\u52a9\u5ba2\u6237\u63a8\u8fdb\u66f4\u4e3a\u9ad8\u6548\u7684\u670d\u52a1\u7ba1\u7406\u7b56\u7565\u3002\u00a0 Aisera \u5229\u7528\u5176 AI \u8d44\u4ea7\uff0c\u4ece\u670d\u52a1\u5386\u53f2\u8bb0\u5f55\u7684\u73b0\u6709\u5185\u5bb9\u548c\u5927\u91cf\u4fe1\u606f\u53ca\u4e00\u4f53\u5316\u7684\u670d\u52a1\u4e2d\u5b66\u4e60\uff0c\u4ece\u800c\u5728\u9009\u62e9\u7684 ITSM \u5de5\u5177\u4e2d\u63d0\u5347\u5206\u8fa8\u7387\uff0c\u5e2e\u52a9\u5ba2\u6237\u63d0\u4f9b\u66f4\u6709\u610f\u4e49\u548c\u9ad8\u6548\u7684\u5ba2\u6237\u670d\u52a1\u4f53\u9a8c\uff01<\/p>\n<p><a href=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/01\/ITSM-tools.png\"><br \/>\n  <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-351713 size-full\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/01\/ITSM-tools.png\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" srcset=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/01\/ITSM-tools-300x278.png 300w, https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2021\/01\/ITSM-tools.png 750w\" alt=\"Aisera \u7684 ITSM \u5de5\u5177\u4f4d\u4e8eWebex\" width=\"750\" height=\"695\" \/><br \/>\n<\/a><\/p>\n<p>Aisera \u4e0e Webex \u5171\u540c\u521b\u5efa\u4e86\u4e00\u4e2a\u89e3\u51b3\u65b9\u6848\uff0c\u4f7f\u5458\u5de5\u80fd\u591f\u4f7f\u7528 Webex\u4e0e\u7ec4\u7ec7\u4e2d\u73b0\u6709\u7684\u81ea\u52a8\u5316\u5de5\u4f5c\u6d41\u7a0b\u8fdb\u884c\u4ea4\u4e92\u548c\u81ea\u52a9\u670d\u52a1\u3002 \u8fd9\u79cd\u5408\u4f5c\u6709\u52a9\u4e8e\u7b80\u5316\u8fd0\u8425\u5e76\u6709\u52a9\u4e8e\u81ea\u52a8\u5316\u73b0\u6709\u7684 IT Service Management \uff08ITSM\uff09 \u548c\u5ba2\u6237\u670d\u52a1\u7ba1\u7406 \uff08CSM\uff09 \u7cfb\u7edf\uff0c\u6700\u5927\u9650\u5ea6\u5730\u5229\u7528\u73b0\u6709\u6295\u8d44\uff0c\u540c\u65f6\u964d\u4f4e\u6210\u672c\u3002 \u5ba2\u6237\u670d\u52a1\u90e8\u95e8\u89e3\u51b3\u65b9\u6848\u65f6\u95f4\u8fc7\u957f\u3001\u9884\u7b97\u6709\u9650\u3001\u9700\u6c42\u9ad8\u3002 Aisera Webex\u4f7f\u8fd9\u4e9b\u6d41\u7a0b\u66f4\u7b80\u5355\u3001\u66f4\u5feb\u901f\u3001\u66f4\u53cb\u597d\u3002<\/p>\n<h2><span><br \/>\n  <strong>Ava \u4ee3\u514b\u548c F\u4e00\u7cfb\u5217\u9ad8\u7ea7\u670d\u52a1<\/strong><br \/>\n<\/span><\/h2>\n<p><a href=\"https:\/\/www.avarobotics.com\/telepresence-robots?gclid=CjwKCAiA6aSABhApEiwA6Cbm_4mAr-X1ZWNOagKxnHWJb9qK4aLRP0AtBNaRKb-FCR02Z4J7vvkpixoC0rIQAvD_BwE\">Ava \u4e3a<\/a> \u5de5\u4f5c\u573a\u6240\u8bbe\u8ba1\u5e76\u6784\u5efa\u667a\u80fd\u7684\u7269\u7406\u89e3\u51b3\u65b9\u6848\u3002 \u73b0\u5728\uff0c\u865a\u62df\u5458\u5de5\u662f\u6807\u51c6\uff0c\u667a\u80fd\u5206\u6b3e\u7684\u9700\u6c42\u5df2\u6269\u5c55\u5230\u65b0\u7684\u884c\u4e1a\u3002<\/p>\n<p><a href=\"https:\/\/www.signa.at\/en\/\">SIGNA<\/a>\u662f\u5965\u5730\u5229\u6700\u5927\u7684\u79c1\u6709\u623f\u5730\u4ea7\u516c\u53f8\uff0c\u5728\u75c5\u6bd2\u4f20\u64ad\u524d\u5927\u91cf\u4f9d\u9760\u4eba\u4e3a\u4e92\u52a8\u3002 \u5176\u5ba2\u6237\u5fc5\u987b\u5b9e\u9645\u4e86\u89e3\u5ba2\u6237\u9700\u6c42\u3002 \u56e0\u6b64\uff0c\u5f53\u9501\u5b9a\u529f\u80fd\u963b\u6b62\u4e86\u8fd9\u4e9b\u4eba\u4e3a\u64cd\u4f5c\u65f6\uff0cSIGNA \u9700\u8981\u4e00\u79cd\u5168\u65b0\u7684\u65b9\u5f0f\u6765\u5feb\u901f\u5c06\u5ba2\u6237\u548c\u5ba2\u6237\u52a0\u5165\u5ba2\u6237\u4e2d\u3002 \u4e3a\u4e86\u5bfb\u627e\u72ec\u4e00\u65e0\u4e8c\u7684\u5206\u8fa8\u7387\uff0cSIGNA <a href=\"https:\/\/www.frink.at\/\">\u8054\u7cfb\u4e86\u63d0\u4f9b\u521b\u65b0\u4e1a\u52a1\u89e3\u51b3\u65b9\u6848\u7684 Cisco \u5408\u4f5c\u4f19\u4f34 F\u4e00ED Advanced Services<\/a>\u3002 \u4ed6\u4eec\u5171\u540c\u5c06\u6570\u5b57\u5316\u5ba2\u6237\u4f53\u9a8c\u53d1\u751f\u4e86\u9769\u547d\u6027\u7684\u53d8\u5316\u3002<\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/company\/frinkadvancedservices\/\">F\u5728\u300a<\/a> \u9ad8\u7ea7\u670d\u52a1\u300b\u4e2d\u4e3a\u4e00\u4e2a\u5341\u5206\u6982\u5ff5\u800c\u627e\u5230\u4e86\u5b8c\u7f8e\u7684\u89e3\u51b3\u65b9\u6848\uff1a \u5b9e\u65bd\u4ee5 Ava \u673a\u5668\u4eba\u4e3a\u4e3b\u7684\u8fdc\u7a0b\u9500\u552e\u6d41\u7a0b\uff0c\u5b9e\u73b0\u8fdc\u7a0b\u3001\u65e0\u8054\u7cfb\u7684\u641c\u7d22\u5e02\u573a\uff0c\u786e\u4fdd Signa \u7684\u4e1a\u52a1\uff0c\u5373\u4f7f\u53ea\u5b58\u5728\u5c0f\u8303\u56f4\u7684\u9650\u5236\u3002\u00a0 \u5355\u51fb\u89c6\u9891\u89c2\u770b\u975e\u63a5\u89e6\u5f0f\u89e3\u51b3\u65b9\u6848\u6b63\u5728\u64cd\u4f5c\uff1a<\/p>\n<p>[ovp]6224640700001[\/ovp]<\/p>\n<p>\u901a\u8fc7\u5229\u7528\u4e91 <a href=\"https:\/\/www.avarobotics.com\/cisco\">Webex Ava<\/a>  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/expansion-in-times-of-adversity-using-telepresence-robots-to-boost-real-estate-sales\">\u96c6\u6210\uff0cSIGNA<\/a> \u73b0\u5728\u53ef\u4ee5\u5411\u6f5c\u5728\u5ba2\u6237\u63d0\u4f9b\u4e2a\u6027\u5316\u3001\u8be6\u5c3d\u7684\u5c5e\u6027\u6559\u7a0b\u3002 \u5ba2\u6237\u51e0\u4e4e\u53ef\u4ee5\u7a7f\u8fc7\u623f\u95f4\uff0c\u770b\u5230\u623f\u95f4\u4e2d\u7684\u9910\u5385\u8be6\u60c5\u6216\u89c6\u56fe\uff0c\u5e76\u8be2\u95ee\u7279\u5b9a\u95ee\u9898\uff0c\u800c\u9759\u6001\u56fe\u7247\u4f1a\u9519\u8fc7\u8fd9\u4e9b\u7279\u5b9a\u95ee\u9898\u3002<\/p>\n<p>\u6b64\u89e3\u51b3\u65b9\u6848\u4e0d\u4ec5\u8d85\u51fa\u4e86\u5bf9\u8feb\u5207\u9700\u6c42\u95ee\u9898\u7684\u4fee\u590d\uff0c\u8fd8\u4e3a\u65b0\u7684\u9500\u552e\u673a\u4f1a\u6253\u5f00\u4e86\u95e8\u3002 \u7531\u4e8e\u7269\u7406\u4f4d\u7f6e\u4e0d\u518d\u662f\u9650\u5236\uff0cSIGNA \u663e\u793a\u4e86\u9886\u5bfc\u548c\u521b\u65b0\uff0c\u901a\u8fc7\u4e3a\u5e02\u573a\u5e26\u6765\u79fb\u52a8\u6027\u3001\u8bbf\u95ee\u6743\u548c\u81ea\u4fe1\uff0c\u5728\u8f6c\u53d8\u623f\u5730\u4ea7\u4f53\u9a8c\u4e2d\u5f15\u9886\u4e86\u7b2c\u4e00\u6b65\u3002<\/p>\n<p>\u5728\u6b64\uff0cCisco \u8ba4\u4e3a\u5982\u679c\u534f\u540c\u5de5\u4f5c\uff0c\u53ef\u4ee5\u8fbe\u6210\u66f4\u591a\u76ee\u6807\u3002 \u65e0\u8bba\u60a8\u4f7f\u7528\u54ea\u79cd\u5de5\u5177\uff0c\u6211\u4eec\u5e0c\u671b\u60a8\u80fd\u591f\u5c06\u5de5\u4f5c\u53d1\u6325\u5230\u5168\u90e8\u6f5c\u80fd\u3002 \u6211\u4eec\u5b9e\u65f6\u4e14\u671f\u5f85\u6211\u4eec\u7684\u4efb\u52a1 &#8211; \u8bf7\u4e0d\u65ad\u8fdb\u884c\u8c03\u6574\uff0c\u4e0d\u65ad\u5c06\u65b0\u7684\u96c6\u6210\u878d\u5165\u5230\u751f\u547d\uff01<\/p>\n<p>\u6211\u4eec\u5df2\u521b\u5efa\u5927\u91cf\u96c6\u6210\uff0c\u5e2e\u52a9\u60a8\u5b8c\u6210\u5de5\u4f5c\u3002 \u4e0e\u5408\u4f5c\u4f19\u4f34\u4e00\u8d77\u5efa\u7acb\u5f00\u653e\u5f0f\u751f\u6001\u7cfb\u7edf\u7684\u6218\u7565\u7684\u4e00\u90e8\u5206\u3002<\/p>\n<blockquote><p><strong><br \/>\n  <a href=\"https:\/\/apphub.webex.com\">\u67e5\u770b\u6211\u4eec\u7684 App Hub \u9875\u9762<\/a> \uff0c\u627e\u5230\u5e2e\u52a9\u60a8\u83b7\u5f97\u6700\u5927\u5e2e\u52a9\u7684\u5e94\u7528\u7a0b\u5e8f\uff01<\/strong><\/p><\/blockquote>\n<p><strong>\u4e86\u89e3\u66f4\u591a\u4fe1\u606f<\/strong>  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/2021-business-transformation-and-more-inclusive-collaboration-ahead\">2021\uff1a \u4e1a\u52a1\u8f6c\u578b\u548c\u66f4\u4e3a\u4e00\u5207\u7684\u534f\u4f5c\u65b9\u5f0f<\/a>  <a href=\"https:\/\/blog.webex.com\/video-conferencing\/whats-new-in-webex-january-2021\/\">\u5728Webex\uff1a 2021 \u5e74 1<\/a>  <a href=\"https:\/\/blogs.cisco.com\/collaboration\/whats-so-new-about-the-all-new-webex\">\u6708 \u6240\u6709\u65b0\u589e\u529f\u80fdWebex\uff1f<\/a><\/p>\n<p><a href=\"https:\/\/blogs.cisco.com\/tag\/sandeep-monthly-blog\">\u94fe\u63a5\u81f3\u6240\u6709 Sandeep \u6708\u5ea6\u66f4\u65b0\u535a\u5ba2<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u8fd9\u662f\u6bcf\u6708\u535a\u5ba2\u7cfb\u5217\u7684\u7b2c\u4e00\u4e2a\uff0c\u5176\u4e2d\u5217\u51fa\u4e86\u6211\u4eec\u5df2\u7ecf\u4e0e\u5408\u4f5c\u4f19\u4f34\u4e00\u8d77\u5206\u4eab\u7684\u7cbe\u5f69\u529f\u80fd\u3002\u00a0<\/p>\n","protected":false},"author":5450,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[7414,1573],"tags":[4470,8664,4752],"class_list":["post-386726","post","type-post","status-publish","format-standard","hentry","category-7414","category-1573","tag-webex-app-hub","tag-webex-app-hub-zh-hans","tag-4752"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u56e2\u961f\u5408\u4f5c\u8ba9\u68a6\u6210\u771f | Welcome to the Video Conferencing 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