{"id":387733,"date":"2019-11-12T13:46:34","date_gmt":"2019-11-12T21:46:34","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-zh-hans\/%e9%98%b5%e8%90%a5webex%ef%bc%9a-%e5%9f%b9%e8%ae%ad%e6%88%91%e4%bb%ac%e7%9a%84%e6%96%b0-cs-%e5%9b%a2%e9%98%9f%e6%88%90%e5%91%98%e4%bb%a5%e5%b8%ae%e5%8a%a9%e5%ae%a2%e6%88%b7%e8%be%be%e6%88%90%e8%b6%85\/"},"modified":"2019-11-12T13:46:34","modified_gmt":"2019-11-12T21:46:34","slug":"%e9%98%b5%e8%90%a5webex%ef%bc%9a-%e5%9f%b9%e8%ae%ad%e6%88%91%e4%bb%ac%e7%9a%84%e6%96%b0-cs-%e5%9b%a2%e9%98%9f%e6%88%90%e5%91%98%e4%bb%a5%e5%b8%ae%e5%8a%a9%e5%ae%a2%e6%88%b7%e8%be%be%e6%88%90%e8%b6%85","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/zh-hans\/%e5%8d%8f%e4%bd%9c\/%e8%a7%86%e9%a2%91%e4%bc%9a%e8%ae%ae\/%e9%98%b5%e8%90%a5webex%ef%bc%9a-%e5%9f%b9%e8%ae%ad%e6%88%91%e4%bb%ac%e7%9a%84%e6%96%b0-cs-%e5%9b%a2%e9%98%9f%e6%88%90%e5%91%98%e4%bb%a5%e5%b8%ae%e5%8a%a9%e5%ae%a2%e6%88%b7%e8%be%be%e6%88%90%e8%b6%85\/","title":{"rendered":"\u9635\u8425Webex\uff1a \u57f9\u8bad\u6211\u4eec\u7684\u65b0 CS \u56e2\u961f\u6210\u5458\u4ee5\u5e2e\u52a9\u5ba2\u6237\u8fbe\u6210\u8d85\u8fc7\u4ed6\u4eec\u7684\u60f3\u6cd5Webex"},"content":{"rendered":"<p><span><br \/>\n  <strong>\u5ba2\u6237\u6210\u529f\u535a\u5ba2\u7cfb\u5217<\/strong> <\/span>  <em>\u5ba2\u6237 <a href=\"https:\/\/blogs.cisco.com\/tag\/customer-success-blog-series\">\u6210\u529f\u535a\u5ba2<\/a> \u7cfb\u5217\u7a81\u51fa\u5ba2\u6237\u6210\u529f\u7ecf\u7406 \uff08CSM\uff09 \u53ca\u5176\u5ba2\u6237\uff0c\u5e76\u91cd\u70b9\u8bb2\u8ff0\u5ba2\u6237\u6210\u529f\u6545\u4e8b\u3002 \u4e86\u89e3 Cisco \u7684\u534f\u4f5c\u6280\u672f\u5982\u4f55\u5f71\u54cd\u4f01\u4e1a\u3001\u89e3\u51b3\u5b9e\u65f6\u4e1a\u52a1\u6311\u6218\u5e76\u5f71\u54cd\u5ba2\u6237\u7684\u6210\u679c\u3002<\/em><\/p>\n<h2><strong>\u518d\u6b21\u601d\u8003Webex<\/strong><\/h2>\n<p>\u5982\u679c\u60a8\u662f\u5ba2\u6237Webex\uff0c\u4e3a\u4f55\u4f7f\u7528Webex\uff1f\u00a0 \u5982\u679c\u7b54\u6848\u4e3a&#8221;\u53ec\u5f00\u4f1a\u8bae&#8221;\uff0c\u8bf7\u5c1d\u8bd5\u6df1\u5165\u601d\u8003\u3002\u00a0 \u60a8\u89c9\u5f97\u60a8\u7684\u7ba1\u7406\u5c42\u5e0c\u671b\u4e86\u89e3\u672c\u6708\u60a8\u53c2\u52a0\u7684\u4f1a\u8bae\u6570\u5417\uff1f\u00a0 \u4ed6\u4eec\u5f88\u53ef\u80fd\u60f3\u8981\u4e86\u89e3\u8fd9\u4e9b\u6307\u6807\uff0c\u8fd9\u4e9b\u6307\u6807\u76f4\u63a5\u63a8\u52a8\u5b9e\u73b0\u5b63\u5ea6\u6216\u5e74\u5ea6\u76ee\u6807\u3002\u00a0 \u6216\u8bb8\u60a8\u7684\u76ee\u6807\u662f\u63d0\u9ad8\u60a8\u533a\u57df\u7684\u4ea7\u54c1\u9500\u552e\u91cf\u6216\u7f29\u77ed\u65b0\u4ea7\u54c1\u4e0a\u5e02\u65f6\u95f4\u3002\u00a0 \u6216\u8bb8\u60a8\u60f3\u8981\u4e3a\u8fdc\u7a0b\u5b66\u751f\u6539\u53d8\u5b66\u4e60\u4f53\u9a8c\u3002\u00a0 \u5c06\u533b\u7597\u4fdd\u5065\u670d\u52a1\u8986\u76d6\u5230\u670d\u52a1\u4e0d\u8db3\u7684\u793e\u533a\u3002\u00a0 \u4e5f\u8bb8\u8fd9\u662f\u5176\u4ed6\u539f\u56e0\uff0c\u4f46\u8ba9\u6211\u4eec\u6765\u601d\u8003\u4e00\u4e0b\u4e3a\u4f55\u4f7f\u7528 Webex\u3002\u00a0 \u60a8\u53ef\u4ee5\u4f7f\u7528Webex\u4ee5\u5e2e\u52a9\u5b8c\u6210\u5de5\u4f5c -\u5e2e\u52a9\u60a8\u8fbe\u6210\u76ee\u6807\uff0c\u4e3a\u60a8\u548c\u56e2\u961f\u53d6\u5f97\u6210\u529f\u3002\u00a0 \u73b0\u5728\uff0c\u60a8\u5c31\u50cf\u4e00\u4e2a Cisco \u534f\u4f5c\u5ba2\u6237\u6210\u529f\u56e2\u961f\u6210\u5458\u3002<\/p>\n<h2><strong>\u4ece\u4e60\u60ef\u5f00\u59cb\uff0c\u63d0\u9ad8\u5ba2\u6237\u91c7\u7528\u7387<\/strong><\/h2>\n<div id=\"attachment_302538\" class=\"wp-caption alignright\"><a href=\"https:\/\/alln-extcloud-storage.cisco.com\/blogs\/blogs.cisco.com\/2019\/11\/CampWebex.png\">   <img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-302538\" class=\"wp-image-302538\" src=\"https:\/\/alln-extcloud-storage.cisco.com\/blogs\/blogs.cisco.com\/2019\/11\/CampWebex.png\" alt=\"\u57f9\u8bad\u6211\u4eec\u7684\u65b0 CS \u56e2\u961f\u6210\u5458\uff0c\u5e2e\u52a9\u5ba2\u6237\u5b9e\u73b0\u8d85\u8fc7\u4ed6\u4eecWebex\" width=\"465\" height=\"388\" \/> <\/a><p id=\"caption-attachment-302538\" class=\"wp-caption-text\"><em>\u5728 Cisco\uff0c\u6211\u4eec\u5df2\u4e3a\u65b0\u7684\u5ba2\u6237Webex\u548c PSM<\/em>\u5f00\u53d1&#8221;\u8ba9\u8ba1\u5212&#8221;\u5177\u5907\u6210\u4e3a\u5ba2\u6237\u987e\u95ee\u548c\u53d7\u4fe1\u4efb\u987e\u95ee\u6240\u9700\u7684\u6280\u80fd\u53ca\u77e5\u8bc6\u3002<\/p><\/div>\n<p data-wp-editing=\"1\">\u5728 Cisco Collaboration Customer Success \uff08CS\uff09 \u56e2\u961f\u4e2d\uff0c\u6211\u4eec\u77e5\u9053\u60a8\u5e76\u4e0dWebex\u53ec\u5f00\u4f1a\u8bae\u3002\u00a0 \u6211\u4eec\u77e5\u9053\u60a8\u4e0d\u8981\u5728 Webex Boards \u548c Room Kits \u4e0a\u6295\u8d44\uff0c\u56e0\u6b64\u60a8\u80fd\u591f\u5047\u88c5\u5750\u5728 Star Waringd \u4e0a\uff0c\u9762\u5bf9\u4e00\u53f0\u5b89\u88c5\u6709 0.933 \u6216 3000 \u4e07\u53ea\u5ea7\u7684 Star Pretend\u3002\u00a0 \u60a8\u6295\u8d44\u4f7f\u7528 Cisco Collaboration \u662f\u56e0\u4e3a\u60a8\u5df2\u5b8c\u6210\u5b9e\u73b0\u4e1a\u52a1\u76ee\u6807\u6240\u9700\u7684\u5de5\u4f5c\u3002\u00a0 \u6211\u4eec\u7684\u5ba2\u6237\u6210\u529f\u7ecf\u7406 \uff08CSM\uff09 \u548c\u5408\u4f5c\u4f19\u4f34\u6210\u529f\u7ecf\u7406 \uff08PSM\uff09 \u77e5\u9053\u6210\u529f\u91c7\u7528\u6211\u4eec\u7684\u670d\u52a1\u5c06\u5e2e\u52a9\u60a8\u8f6c\u53d8\u4e1a\u52a1\uff0c\u53ef\u80fd\u60a8\u5b8c\u5168\u4e0d\u77e5\u9053\u8fd9\u4e00\u70b9\u3002\u00a0 \u4ed6\u4eec\u7684\u76ee\u6807\u662f\u6307\u5bfc\u5ba2\u6237\u91c7\u7528\u534f\u4f5c\u6280\u672f\uff0c\u4ee5\u4fbf\u8fbe\u6210\u8fd9\u4e9b\u4e1a\u52a1\u8f6c\u578b\u76ee\u6807\u3002<\/p>\n<p>\u4f5c\u4e3a\u5ba2\u6237\u6210\u529f\u56e2\u961f\u7684\u89d2\u8272\uff0c\u6211\u6709\u5e78\u63a5\u53d7\u57f9\u8bad\u6240\u6709\u65b0\u7684 CSM \u548c PSM\uff0c\u5f53\u4ed6\u4eec\u52a0\u5165\u56e2\u961f\u65f6\u3002\u00a0 \u5728\u8fc7\u53bb 18 \u4e2a\u6708\u4e2d\uff0c\u6211\u4eec\u6539\u53d8\u4e86 CS \u56e2\u961f\u7684\u4e60\u60ef\u3002\u00a0 \u4f5c\u4e3a CSM \u548c PSM\uff0c\u4ed6\u4eec\u7684\u6210\u529f\u5e76\u4e0d\u53d6\u51b3\u4e8e\u5ba2\u6237\u7684\u4ed8\u8d39\u53d1\u7968\u3001\u6280\u672f\u652f\u6301\u7968\u8bc1\u6216\u4f1a\u8bae\u6570\u91cf\u3002\u00a0 \u4ed6\u4eec\u7684\u6210\u529f\u548c\u6210\u529f\u53d6\u51b3\u4e8e\u6210\u4e3a\u6211\u4eec\u7684\u5ba2\u6237\u987e\u95ee\u548c\u5f97\u5230\u4fe1\u4efb\u7684\u987e\u95ee\uff0c\u56e0\u6b64\u6211\u4eec\u7684\u5ba2\u6237\u53ef\u4ee5\u53d6\u5f97\u5de8\u5927\u6210\u679c\u3002\u00a0 \u6211\u4eec\u7684 CSM \u548c PSM \u5fc5\u987b\u5177\u5907\u8fdb\u884c\u6b64\u64cd\u4f5c\u6240\u9700\u7684\u6280\u80fd\u53ca\u77e5\u8bc6\uff0c\u56e0\u6b64\u6211\u4eec\u5df2\u7ecf\u5f00\u53d1\u4e86\u4e00\u4e2a\u5ba2\u6237\u6210\u529f\u65b0\u5458\u5de5\u65b0\u8fdb\u5de5\u4f5c\u8ba1\u5212\uff0c\u540d\u4e3a&#8221;\u77e5\u8bc6\u5e93Webex&#8221;\u3002<\/p>\n<p><strong>\u8ba9 Webex- <em>\u4f7f\u7528 Webex Adoption Master<\/em>  <\/strong><div id=\"attachment_302548\" class=\"wp-caption alignleft\"><a href=\"https:\/\/alln-extcloud-storage.cisco.com\/blogs\/blogs.cisco.com\/2019\/11\/Become-a-Webex-Adoption-Master.png\"> <img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-302548\" class=\"wp-image-302548\" src=\"https:\/\/alln-extcloud-storage.cisco.com\/blogs\/blogs.cisco.com\/2019\/11\/Become-a-Webex-Adoption-Master.png\" alt=\"\u6210\u4e3aWebex\u4e3b\u8981\u91c7\u7528\u8005\" width=\"535\" height=\"349\" \/><\/a><p id=\"caption-attachment-302548\" class=\"wp-caption-text\"><em>   Webex Adoption Master \u7535\u5b50\u4e66\u4ece\u4e00\u5f00\u59cb\u5c31\u5bf9\u91c7\u7528 Webex<\/em>\u91c7\u7528\u7387\u7684\u516c\u5f0f\u8fdb\u884c\u6982\u8ff0\u3002<\/p><\/div><\/p>\n<p>\u6211\u4eec\u6765\u81ea\u4e16\u754c\u5404\u5730\u7684\u65b0 CS \u56e2\u961f\u6210\u5458\u5171\u540c\u4f4d\u4e8e Research Triangle Park \u4e2d\uff0c \u5728 9 \u6708\u4e00\u5468\u5185\uff0cCISCO \u662f Cisco \u6700\u5927\u7684\u5730\u533a\u4e4b\u4e00\u3002\u00a0 \u5728\u8fd9\u4e00\u5468\uff0cCSM \u548c PSM \u5b66\u4e60\u4e86\u4ed6\u4eec\u7684\u6240\u6709\u89d2\u8272\u4ee5\u53ca\u5ba2\u6237\u6210\u529f\u8fc7\u7a0b\u4e2d\u7684\u542b\u4e49\u3002\u00a0 \u4ed6\u4eec\u5b66\u4e60\u4e86\u5982\u4f55\u6307\u5bfc <a href=\"https:\/\/ebooks.cisco.com\/story\/adoptionmaster\">\u6211\u4eec\u7684\u5ba2\u6237\u4f7f\u7528\u4e1a\u754c\u9886\u5148\u7684Webex\u65b9\u6cd5<\/a> \uff0c\u8be5\u65b9\u6cd5\u4e0e\u6280\u672f\u91c7\u7528\u548c\u6570\u5b57\u5316\u8f6c\u578b\u7684\u4e13\u5bb6\u5408\u4f5c\u5f00\u53d1\u3002\u00a0 \u4ed6\u4eec\u4e86\u89e3\u5982\u4f55\u5e2e\u52a9\u5ba2\u6237\u786e\u5b9a\u5173\u952e\u4e1a\u52a1\u9a71\u52a8\u56e0\u7d20\uff0c\u5236\u5b9a\u4f7f\u7528\u6848\u4f8b\u548c\u901a\u4fe1\u8ba1\u5212\uff0c\u6536\u96c6\u9886\u5bfc\u652f\u6301\uff0c\u786e\u4fdd\u5176\u73af\u5883\u505a\u597d\u901a\u8fc7\u534f\u4f5c\u6280\u672f\u5b9e\u73b0\u6700\u4f73\u6210\u529f\u7684\u6280\u672f\u51c6\u5907\u3002\u00a0 \u4ed6\u4eec\u4e86\u89e3\u5982\u4f55\u5efa\u8bae\u6211\u4eec\u7684\u5ba2\u6237\u6839\u636e\u81ea\u5df1\u72ec\u6709\u7684\u4e1a\u52a1\u6311\u6218\u548c\u671f\u671b\u6210\u679c\u8bbe\u5b9a\u5207\u5b9e\u53ef\u884c\u7684\u6210\u529f\u76ee\u6807\u3002\u00a0 \u6700\u91cd\u8981\u7684\u662f\uff0c\u6211\u4eec\u7684 CSM \u548c PSM \u8fd8\u53ef\u4ee5\u6307\u5bfc\u5ba2\u6237\u5e86\u795d\u548c\u8868\u5f70\u5176\u4e00\u76f4\u4ee5\u6765\u6240\u53d6\u5f97\u6210\u679c\uff0c\u4f7f\u91c7\u7528\u6280\u672f\u7684\u6210\u529f\u8fc7\u7a0b\u548c\u6210\u679c\u5f15\u4eba\u5165\u80dc\u4e14\u6709\u8da3 &#8211; \u4e0d\u662f\uff01\uff01<\/p>\n<p>\u00a0<\/p>\n<h2><\/h2>\n<h2><\/h2>\n<h2><\/h2>\n<h2><strong>\u5982\u4f55\u5b9e\u73b0\uff1f<\/strong><\/h2>\n<div id=\"attachment_302542\" class=\"wp-caption alignright\"><a href=\"https:\/\/alln-extcloud-storage.cisco.com\/blogs\/blogs.cisco.com\/2019\/11\/Emeline-Verge-and-Molly-Dubow.png\">   <img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-302542\" class=\"wp-image-302542\" src=\"https:\/\/alln-extcloud-storage.cisco.com\/blogs\/blogs.cisco.com\/2019\/11\/Emeline-Verge-and-Molly-Dubow.png\" alt=\"Emeline \u63d0\u4f9b\u548c\u63d0\u4f9b\u4e00\u6d41\u670d\u52a1\u3002\" width=\"525\" height=\"411\" \/> <\/a><p id=\"caption-attachment-302542\" class=\"wp-caption-text\"><em>Emeline \u7684\u5206\u6d41\u548c\u5206\u6d41\u56e2\u961f\u4e0e\u65b0\u7684 CS<\/em>\u56e2\u961f\u6210\u5458\u8ba8\u8bba\u6210\u529f\u652f\u67f1<\/p><\/div>\n<p>\u5728\u6ca1\u6709\u5305\u62ec\u5982\u4f55\u4f7f\u7528\u81ea\u5df1\u7684\u6280\u672f\u5b9e\u73b0\u5168\u90e8\u5b9e\u73b0\u7684\u60c5\u51b5\u4e0bWebex\u6211\u65e0\u6cd5\u5199\u4e0b\u6709\u5173&#8221;\u5c0f\u91d1\u5e93&#8221;\uff08Camp Webex<\/p>\n<p>\uff09\u7684\u5185\u5bb9\u3002\u00a0 \u6211\u5df2\u5728 Cisco Webex Teams \u4e2d\u521b\u5efa\u7a7a\u95f4\uff0c\u5e76\u4e14\u5c06\u6240\u6709&#8221;\u5e0c\u671b\u8005&#8221;\u6dfb\u52a0\u5230\u8be5\u7a7a\u95f4\u3002\u00a0 \u4f7f\u7528\u8868\u60c5\u548c gif\uff0c\u6211\u7684\u5408\u4f5c\u4f19\u4f34 Tone Dubow \u548c\u6211\u4e3a\u6d3b\u52a8\u8bbe\u7f6e\u58f0\u97f3\u3002\u00a0 \u8fd9\u5c06\u4e0d\u4f1a\u662f\u4e00\u79cd\u516c\u53f8\u98ce\u683c\u7684\u5f00\u5b9e\u57f9\u8bad &#8211; 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Cisco\uff0c\u6211\u4eec\u77e5\u9053\u6210\u529f\u91c7\u7528\u6211\u4eec\u7684\u670d\u52a1\u5c06\u5e2e\u52a9\u60a8\u8f6c\u53d8\u4e1a\u52a1\uff0c\u53ef\u80fd\u91c7\u7528\u60a8\u5b8c\u5168\u4e0d\u77e5\u9053\u7684\u65b9\u5f0f\u3002<\/p>\n","protected":false},"author":5481,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[7414,1491],"tags":[12630,12712,7422,8151,12020,12023,12710,12024,1917,12711],"class_list":["post-387733","post","type-post","status-publish","format-standard","hentry","category-7414","category-1491","tag-customersucessblogs-zh-hans","tag-cisco--zh-hans","tag-cisco-","tag-8151","tag-12020","tag-12023","tag-12710","tag-12024","tag--zh-hans-3","tag-webex"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u9635\u8425Webex\uff1a 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