{"id":20186,"date":"2021-06-23T13:21:46","date_gmt":"2021-06-23T20:21:46","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-zh-hant\/%e6%80%9d%e7%a7%91%e5%9c%a8-aragon-globe-%e7%9a%84-2021-%e5%b9%b4%e6%95%b4%e5%90%88%e9%80%9a%e8%a8%8a%e8%88%87%e5%8d%94%e4%bd%9c%e5%a0%b1%e5%91%8a%e4%b8%ad%e7%8d%b2%e5%be%97%e8%a9%95%e9%81%b8\/"},"modified":"2021-08-02T14:51:15","modified_gmt":"2021-08-02T21:51:15","slug":"%e6%80%9d%e7%a7%91%e5%9c%a8-aragon-globe-%e7%9a%84-2021-%e5%b9%b4%e6%95%b4%e5%90%88%e9%80%9a%e8%a8%8a%e8%88%87%e5%8d%94%e4%bd%9c%e5%a0%b1%e5%91%8a%e4%b8%ad%e7%8d%b2%e5%be%97%e8%a9%95%e9%81%b8","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/zh-hant\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\/%e8%a6%96%e8%a8%8a%e6%9c%83%e8%ad%b0\/%e6%80%9d%e7%a7%91%e5%9c%a8-aragon-globe-%e7%9a%84-2021-%e5%b9%b4%e6%95%b4%e5%90%88%e9%80%9a%e8%a8%8a%e8%88%87%e5%8d%94%e4%bd%9c%e5%a0%b1%e5%91%8a%e4%b8%ad%e7%8d%b2%e5%be%97%e8%a9%95%e9%81%b8\/","title":{"rendered":"\u601d\u79d1\u5728 Aragon Globe™ \u7684 2021 \u5e74\u6574\u5408\u901a\u8a0a\u8207\u5354\u4f5c\u5831\u544a\u4e2d\u7372\u5f97\u8a55\u9078\u70ba\u9818\u5c0e\u5ee0\u5546"},"content":{"rendered":"

\u6df7\u5408\u5de5\u4f5c\u6a21\u5f0f\uff1a\u5f9e\u6b0a\u5b9c\u4e4b\u8a08\u8b8a\u6210\u9577\u4e45\u7b56\u7565<\/h2>\n

\u672c\u9031\uff0c\u5177\u5f71\u97ff\u529b\u7684\u7522\u696d\u5206\u6790\u5e2b\u4e8b\u52d9\u6240 Aragon Research \u767c\u8868\u4e86\u5176\u91dd\u5c0d\u6574\u5408\u901a\u8a0a\u8207\u5354\u4f5c (UCC) \u7684\u7b2c\u4e94\u4efd\u5e74\u5ea6 Research Globe™ \u5831\u544a\uff0c\u800c\u6211\u5011\u5c0d\u65bc\u601d\u79d1\u518d\u6b21\u7372\u5f97\u8a55\u9078\u70ba\u9818\u5c0e\u5ee0\u5546\u611f\u5230\u81ea\u8c6a\u3002 Aragon \u7684\u5831\u544a\u63d0\u4f9b\u5927\u91cf\u53ef\u884c\u7684\u6df1\u5165\u898b\u89e3\uff0c\u80fd\u5920\u5354\u52a9\u4f01\u696d\u6c7a\u7b56\u8005\u5236\u5b9a\u6700\u7b26\u5408\u5176\u9700\u6c42\u7684 UCC \u7b56\u7565\u3002 \u6211\u5c07\u6307\u51fa\u5e7e\u9805\u91cd\u9ede\uff0c\u4f46\u4ecd\u5efa\u8b70\u5927\u5bb6\u95b1\u8b80\u5b8c\u6574\u7684\u5831\u544a\u3002 \"Aragon<\/p>\n

\u5be6\u73fe\u6df7\u5408\u5de5\u4f5c\u6a21\u5f0f\u7684\u95dc\u9375\uff1a\u6574\u5408\u5f0f\u5354\u4f5c\u9ad4\u9a57<\/strong><\/h2>\n

Aragon \u63d0\u51fa\u6709\u529b\u7684\u8ad6\u9ede\u8868\u793a\uff0c\u5728\u6df7\u5408\u5de5\u4f5c\u6a21\u5f0f\u74b0\u5883\u4e2d\uff0c\u5718\u968a\u5354\u4f5c\u5de5\u5177\u73fe\u5728\u5c07\u6210\u70ba\u4e2d\u6a1e\u6240\u5728\uff0c\u4e26\u4e14\u6703\u5408\u4f75\u5927\u91cf\u7684\u54e1\u5de5\u901a\u8a0a\u548c\u5de5\u4f5c\u6d41\u7a0b\u3002 \u5718\u968a\u5354\u4f5c\u5de5\u5177\u9010\u6f38\u8b8a\u6210\u500b\u4eba\u548c\u7fa4\u7d44\u901a\u8a0a\u7684\u4e3b\u8981\u74b0\u5883\uff0c\u4e8b\u5be6\u4e0a\u4e5f\u6162\u6162\u53d6\u4ee3\u96fb\u5b50\u90f5\u4ef6\u6210\u70ba\u5b8c\u6210\u5de5\u4f5c\u7684\u66ff\u4ee3\u65b9\u6848\u3002 \u5354\u4f5c\u5de5\u5177\u5728\u54e1\u5de5\u7684\u65e5\u5e38\u5de5\u4f5c\u6d41\u7a0b\u4e2d\u626e\u6f14\u5982\u6b64\u91cd\u8981\u7684\u89d2\u8272\uff0c\u56e0\u6b64\u82e5\u8981\u5be6\u73fe\u771f\u6b63\u7684\u9ad8\u6548\u7387\uff0c\u5247\u5fc5\u9808\u5c07\u8a9e\u97f3\u3001\u8996\u8a0a\u3001\u6703\u8b70\u3001\u50b3\u8a0a\u53ca\u5171\u7528\u529f\u80fd\u6574\u5408\u5230\u6d41\u66a2\u7684\u55ae\u4e00\u4f7f\u7528\u8005\u9ad4\u9a57\u4e2d\u3002 Aragon \u63d0\u5230\u6211\u5011\u5c0d\u5275\u65b0\u6301\u7e8c\u4e0d\u61c8\u7684\u52aa\u529b\uff0c\u4ee5\u53ca\u904e\u53bb\u4e00\u5e74\u6211\u5011\u5728 Webex \u4e0a\u53d6\u5f97\u7684\u91cd\u5927\u9032\u5c55\uff0c\u9032\u800c\u8868\u793a\uff1a<\/p>\n

\u300c\u601d\u79d1\u63a8\u51fa\u4e86\u5168\u65b0\u7684 Webex \u61c9\u7528\u7a0b\u5f0f\u9ad4\u9a57\uff0c\u8b93\u4eba\u5011\u53ef\u4ee5\u900f\u904e\u9806\u66a2\u7684\u901a\u8a71\u3001\u50b3\u8a0a\u53ca\u5718\u968a\u5354\u4f5c\u5c08\u5fc3\u8655\u7406\u5de5\u4f5c\uff0c\u4e26\u4e14\u5728\u55ae\u4e00\u61c9\u7528\u7a0b\u5f0f\u9ad4\u9a57\u4e2d\u63d0\u4f9b\u6240\u6709\u529f\u80fd\u3002\u300d<\/em><\/p><\/blockquote>\n

Aragon \u9032\u4e00\u6b65\u63d0\u5230\u6211\u5011\u6574\u5408\u5f0f Webex Contact Center \u8207\u5354\u4f5c\u88dd\u7f6e\u7522\u54c1\u7d44\u5408\u7684\u50f9\u503c\u3002 Webex Contact Center \u662f\u8207 Webex \u5354\u4f5c\u5957\u4ef6\u6574\u5408\u7684\u5b8c\u6574\u96f2\u7aef\u5ba2\u670d\u4e2d\u5fc3\u89e3\u6c7a\u65b9\u6848\uff0c\u53ef\u63d0\u5347\u5ba2\u670d\u4e2d\u5fc3\u54e1\u5de5\u7684\u6548\u7387\u548c\u5ba2\u6236\u6eff\u610f\u5ea6\u3002\u6b64\u5916\uff0c\u6211\u5011\u9084\u63d0\u4f9b\u5404\u7a2e\u5c08\u9580\u6253\u9020\u7684\u5354\u4f5c\u88dd\u7f6e\uff0c\u800c\u4e14\u9019\u4e9b\u9805\u76ee\u5df2\u5145\u5206\u6574\u5408\u81f3 Webex \u4f7f\u7528\u8005\u548c\u670d\u52d9\u7ba1\u7406\u9ad4\u9a57\u4e2d\u3002\u00a0\u00a0 \u5728\u904e\u53bb\u4e00\u5e74\u4f86\uff0c\u6574\u5408\u5f0f Webex \u4f7f\u7528\u8005\u9ad4\u9a57\u5177\u5099\u4e86\u8a31\u591a\u5176\u4ed6\u589e\u5f37\u529f\u80fd\uff0c\u5305\u62ec Control Hub \u4e2d\u7684\u5b8c\u6574\u901a\u8a71\u6574\u5408\u8207\u670d\u52d9\u7ba1\u7406\u5408\u4f75\uff0c\u800c Aragon \u4e5f\u5728\u5831\u544a\u4e2d\u9032\u4e00\u6b65\u8a73\u8ff0\u4e86\u9019\u90e8\u5206\u5167\u5bb9\u3002<\/p>\n

\u5354\u4f5c\u667a\u6167\u7684\u8208\u8d77<\/strong><\/h2>\n

\u96a8\u8457\u4f7f\u7528\u8005\u82b1\u8cbb\u5927\u91cf\u6642\u9593\u5728\u5718\u968a\u5354\u4f5c\u74b0\u5883\u4e2d\u4e92\u52d5\uff0c\u6574\u9ad4\u751f\u7522\u529b\u751a\u81f3\u662f\u54e1\u5de5\u8eab\u5fc3\u5065\u5eb7\u4e5f\u9762\u81e8\u53d7\u5f71\u97ff\u7684\u98a8\u96aa\u3002 \u5354\u4f5c\u5e73\u53f0\u5fc5\u9808\u80fd\u5920\u63d0\u4f9b\u53ef\u964d\u4f4e\u8907\u96dc\u6027\u3001\u6e1b\u5c11\u5206\u5fc3\u60c5\u6cc1\u53ca\u75b2\u618a\u611f\u7684\u667a\u6167\u529f\u80fd\uff0c\u540c\u6642\u70ba\u6240\u6709\u4eba\u63d0\u9ad8\u53ef\u7528\u6027\u3002 \u5efa\u7acb\u771f\u6b63\u4ee5\u4f7f\u7528\u8005\u70ba\u4e2d\u5fc3\u7684\u5354\u4f5c\u662f\u4e00\u9805\u6311\u6230\uff0c\u800c\u6700\u4f73\u7684\u89e3\u6c7a\u65b9\u6cd5\u662f\u5229\u7528\u4eba\u5de5\u667a\u6167\u3001\u8a9e\u97f3\u8fa8\u8b58\u3001\u5f71\u50cf\u7406\u89e3\u3001\u6d88\u9664\u96dc\u97f3\u53ca\u81ea\u52d5\u5316\u7b49\u6280\u8853\uff0c\u4ee5\u6e1b\u5c11\u67af\u71e5\u4e4f\u5473\u7684\u5de5\u4f5c\u4e26\u63d0\u5347\u4f7f\u7528\u8005\u7684\u8eab\u5fc3\u5065\u5eb7\u3002 Aragon \u5c0d\u65bc Webex \u63d0\u4f9b\u7684\u5ee3\u6cdb\u667a\u6167\u529f\u80fd\u8868\u793a\u8a8d\u53ef\uff1a<\/p>\n

\u300c<\/em>\u601d\u79d1 UC&C \u5e73\u53f0\u529f\u80fd\u7684\u5176\u4e2d\u4e00\u500b\u91cd\u9ede\u662f Webex Assistant\uff0c\u6b64\u865b\u64ec\u52a9\u7406\u53ef\u505a\u7b46\u8a18\u548c\u6307\u6d3e\u52d5\u4f5c\u9805\u76ee\u3002 \u9019\u9805\u529f\u80fd\u4ea6\u7d50\u5408\u4e86 Webex \u7684\u4eba\u7269\u6d1e\u5bdf\u3001\u624b\u52e2\u8fa8\u8b58\u3001\u5167\u5efa\u6d88\u9664\u96dc\u97f3\u529f\u80fd\u3001\u5b89\u5168\u7684\u5168\u65b0\u6703\u8b70\u52a0\u5165\u65b9\u5f0f\u3001\u66f4\u512a\u7570\u7684\u97f3\u8a0a\u8207\u8996\u8a0a\u54c1\u8cea\uff0c\u4ee5\u53ca\u63d0\u4f9b 100 \u7a2e\u4ee5\u4e0a\u8a9e\u8a00\u7684\u5373\u6642\u7ffb\u8b6f\u652f\u63f4\uff0c\u6709\u5225\u65bc\u5728 2020 \u5e74\u521d\u63a8\u51fa\u7684 Webex \u7522\u54c1\u3002\u300d<\/em><\/p><\/blockquote>\n

\u7576\u6211\u5011\u77ad\u89e3\u66f4\u8c50\u5bcc\u7684\u529f\u80fd\u548c\u589e\u52a0\u7684\u5de5\u4f5c\u6d41\u7a0b\u6574\u5408\u4e5f\u53ef\u80fd\u63d0\u9ad8\u8907\u96dc\u6027\u6642\uff0c\u5373\u81f4\u529b\u65bc\u5c07\u91cd\u9ede\u653e\u5728\u7c21\u6613\u6027\uff0c\u540c\u6642\u7dad\u6301\u548c\u767c\u5c55\u6211\u5011\u5728\u5354\u4f5c\u667a\u6167\u65b9\u9762\u7684\u9818\u5c0e\u5730\u4f4d\u3002<\/p>\n

\u5efa\u7acb\u9577\u4e45\u7b56\u7565<\/strong><\/h2>\n

\u5728\u904e\u53bb 18 \u500b\u6708\uff0c\u4f01\u696d\u548c\u4f7f\u7528\u8005\u9762\u81e8\u524d\u6240\u672a\u898b\u7684\u4e2d\u65b7\u60c5\u5f62\uff0c\u4e26\u85c9\u7531\u5feb\u901f\u96c6\u7d50\u4efb\u4f55\u624b\u908a\u73fe\u6210\u7684\u5354\u4f5c\u5de5\u5177\u52a0\u4ee5\u56e0\u61c9\uff0c\u4ee5\u7dad\u6301\u696d\u52d9\u6301\u7e8c\u6027\u8207\u5718\u968a\u901a\u8a0a\u3002 \u4f46\u662f\uff0c\u96a8\u8457\u6df7\u5408\u5de5\u4f5c\u6a21\u5f0f\u9010\u6f38\u6210\u70ba\u9577\u671f\u73fe\u72c0\uff0c\u73fe\u5728\u6709\u5fc5\u8981\u900f\u904e\u5145\u5206\u6574\u5408\u7684\u9ad4\u9a57\u4f86\u5efa\u7acb\u6301\u4e45\u7684\u9577\u671f\u4f01\u696d\u5354\u4f5c\u7b56\u7565\u3002 Aragon \u7684\u9996\u5e2d\u5206\u6790\u5e2b Jim Lundy \u8868\u793a\uff1a<\/p>\n

\u300c\u51fa\u65bc\u9700\u6c42\u548c\u5fc5\u8981\u6027\uff0c\u8a31\u591a\u4f01\u696d\u4f7f\u7528\u591a\u500b\u7368\u7acb\u7684 UC&C \u61c9\u7528\u7a0b\u5f0f\u3002 \u73fe\u5728\u9019\u4e9b\u4f01\u696d\u60f3\u8981\u8f49\u800c\u5c0b\u6c42\u55ae\u4e00 UC&C \u4f9b\u61c9\u5546\uff0c\u85c9\u6b64\u5f9e\u5145\u5206\u6574\u5408\u7684\u5354\u4f5c\u9ad4\u9a57\u4e2d\u7372\u76ca\u3002\u300d<\/em><\/p><\/blockquote>\n

\u9019\u4e9b\u5373\u5c07\u64ec\u5b9a\u7684\u6c7a\u7b56\u5c07\u6703\u5c0d\u4f01\u696d\u751f\u7522\u529b\u3001\u9748\u6d3b\u5ea6\u53ca\u54e1\u5de5\u548c\u5ba2\u6236\u6eff\u610f\u5ea6\u5e36\u4f86\u986f\u8457\u7684\u9577\u671f\u5f71\u97ff\u3002 \u53bb\u5e74\u662f\u5354\u4f5c\u7684\u8f49\u578b\u4e4b\u5e74\uff0c\u800c\u70ba\u4e86\u56e0\u61c9\u5927\u52e2\u6240\u8da8\uff0cWebex \u5275\u65b0\u529f\u80fd\u4e5f\u51fa\u73fe\u524d\u6240\u672a\u6709\u7684\u767c\u5c55\uff0c\u5c31\u662f\u5728\u904e\u53bb\u77ed\u77ed 8 \u500b\u6708\u5167\u63d0\u4f9b\u8d85\u904e 700 \u9805\u589e\u5f37\u529f\u80fd\u3002 \u5728\u767c\u5c55\u7684\u9053\u8def\u4e0a\uff0c\u6211\u5011\u81f4\u529b\u65bc\u5927\u6b65\u5411\u524d\u6557\u6c81\uff0c\u4e26\u6301\u7e8c\u70ba\u5ba2\u6236\u63d0\u4f9b\u7d55\u5c0d\u6700\u4f73\u7684\u5354\u4f5c\u9ad4\u9a57\u3002<\/p>\n

\u95b1\u8b80 Aragon \u7684\u5b8c\u6574\u5831\u544a<\/u><\/a>\uff0c\u5354\u52a9\u60a8\u5efa\u7acb\u6700\u7b26\u5408\u81ea\u8eab\u9700\u6c42\u7684\u7b56\u7565\u3002<\/strong><\/p>\n

<\/h3>\n

\u6df1\u5165\u77ad\u89e3<\/strong><\/h3>\n

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