{"id":373833,"date":"2021-09-21T12:32:09","date_gmt":"2021-09-21T19:32:09","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-zh-hant\/%e7%ac%ac-2-%e9%83%a8%e5%88%86%ef%bc%9awebex-%e5%8f%af%e8%ae%93%e5%ae%a2%e6%9c%8d%e4%b8%ad%e5%bf%83%e5%b0%88%e5%93%a1%e5%9c%a8%e6%b7%b7%e5%90%88%e5%b7%a5%e4%bd%9c%e6%a8%a1%e5%bc%8f%e6%99%82%e4%bb%a3\/"},"modified":"2021-09-21T12:32:09","modified_gmt":"2021-09-21T19:32:09","slug":"%e7%ac%ac-2-%e9%83%a8%e5%88%86%ef%bc%9awebex-%e5%8f%af%e8%ae%93%e5%ae%a2%e6%9c%8d%e4%b8%ad%e5%bf%83%e5%b0%88%e5%93%a1%e5%9c%a8%e6%b7%b7%e5%90%88%e5%b7%a5%e4%bd%9c%e6%a8%a1%e5%bc%8f%e6%99%82%e4%bb%a3","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/zh-hant\/customer-stories\/%e7%ac%ac-2-%e9%83%a8%e5%88%86%ef%bc%9awebex-%e5%8f%af%e8%ae%93%e5%ae%a2%e6%9c%8d%e4%b8%ad%e5%bf%83%e5%b0%88%e5%93%a1%e5%9c%a8%e6%b7%b7%e5%90%88%e5%b7%a5%e4%bd%9c%e6%a8%a1%e5%bc%8f%e6%99%82%e4%bb%a3\/","title":{"rendered":"\u7b2c 2 \u90e8\u5206\uff1aWebex \u53ef\u8b93\u5ba2\u670d\u4e2d\u5fc3\u5c08\u54e1\u5728\u6df7\u5408\u5de5\u4f5c\u6a21\u5f0f\u6642\u4ee3\u4e2d\u7372\u81f4\u6210\u529f"},"content":{"rendered":"<p><em>\u5728\u9019\u500b\u7531 2 \u90e8\u5206\u7d44\u6210\u7684\u90e8\u843d\u683c\u7cfb\u5217\u4e2d\uff0c<a href=\"https:\/\/blog.webex.com\/author\/jromanin\/\">Jamie Romanin<\/a> \u5f37\u8abf\u4e86\u300c\u65b0\u5e38\u614b\u300d\u5c0d\u5ba2\u670d\u4e2d\u5fc3\u7522\u696d\u7684\u5f71\u97ff\uff0c\u4e26\u91dd\u5c0d\u7d44\u7e54\u5982\u4f55\u9806\u5229\u5b8c\u6210\u6df7\u5408\u5de5\u4f5c\u6a21\u5f0f\u8f49\u578b\uff0c\u63d0\u4f9b\u4e86\u52d9\u5be6\u7684\u6df1\u5165\u5206\u6790\uff0c\u4f7f\u5c08\u54e1\u80fd\u5920\u4ee5\u5275\u65b0\u7684\u65b9\u5f0f\u84ec\u52c3\u767c\u5c55\uff0c\u4e26\u63d0\u4f9b\u8b93\u5ba2\u6236\u611f\u5230\u6eff\u610f\u7684\u670d\u52d9\u3002\u00a0\u00a0<\/em><\/p>\n<h2>\u6df7\u5408\u5de5\u4f5c\u6a21\u5f0f\u8207\u5ba2\u670d\u4e2d\u5fc3\u9818\u5c0e\u5ee0\u5546\u7684\u65b0\u6642\u4ee3<\/h2>\n<p>\u5305\u62ec\u6211\u81ea\u5df1\u5728\u5167\u7684\u6578\u767e\u842c\u540d\u6fb3\u6d32\u4eba\u90fd\u96b1\u8eab\u5728\u7da0\u610f\u76ce\u7136\u7684\u58a8\u723e\u672c\u90ca\u5340\u00a0\uff0c\u96a8\u8457\u6211\u5011\u6301\u7e8c\u5c45\u4f4f\u5728\u5bb6\u4e2d\u4e26\u5c45\u5bb6\u5de5\u4f5c\uff0c\u73fe\u5728\u6211\u5011\u8a72\u5c0d\u75ab\u60c5\u548c\u65b0\u7684\u5de5\u4f5c\u72c0\u614b\uff0c\u4ee5\u53ca\u5de5\u4f5c\u74b0\u5883\u53ef\u80fd\u6703\u5982\u4f55\u6c38\u4e45\u6539\u8b8a\u7684\u554f\u984c\u9032\u884c\u53cd\u601d\u4e86\u3002<\/p>\n<p>\u4e8b\u5be6\u4e0a\uff0c\u6211\u5011\u751f\u6d3b\u5728\u4e00\u500b\u65b0\u7684\u6642\u4ee3\uff0c\u90a3\u5c31\u662f\u6df7\u5408\u5de5\u4f5c\u6a21\u5f0f\u7684\u6642\u4ee3\uff0c\u800c\u4e14\u9019\u500b\u6642\u4ee3\u6b63\u5728\u6539\u5beb\u6b77\u53f2\u3002 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class=\"editor-rtfLink\" href=\"https:\/\/blog.webex.com\/zh-hant\/%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/%e7%ac%ac-1-%e9%83%a8%e5%88%86%ef%bc%9awebex-%e5%8f%af%e8%ae%93%e5%ae%a2%e6%9c%8d%e4%b8%ad%e5%bf%83%e5%b0%88%e5%93%a1%e5%9c%a8%e6%b7%b7%e5%90%88%e5%b7%a5%e4%bd%9c%e6%a8%a1%e5%bc%8f%e6%99%82%e4%bb%a3\/\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">\u7b2c 1 \u90e8\u5206<\/span><\/a><span data-preserver-spaces=\"true\">\u00a0\u672a\u8a73\u7d30\u8aaa\u660e\u7684\u5167\u5bb9\uff0c\u6df1\u5165\u63a2\u8a0e\u4e26\u63ed\u9732\u6211\u5011\u5982\u4f55\u5354\u52a9\u5ba2\u670d\u4e2d\u5fc3\u9818\u5c0e\u5ee0\u5546\u5fb9\u5e95\u638c\u63e1\u6df7\u5408\u5de5\u4f5c\u6a21\u5f0f\u3002<\/span><\/p>\n<h2><strong>Webex \u53ef\u8b93\u5ba2\u670d\u5c08\u54e1\u5728\u6df7\u5408\u5de5\u4f5c\u6a21\u5f0f\u6642\u4ee3\u4e2d\u7372\u81f4\u6210\u529f<\/strong><\/h2>\n<p>\u5be6\u8a71\u5be6\u8aaa\uff1a\u6df7\u5408\u5de5\u4f5c\u6a21\u5f0f\u7684\u751f\u6d3b\u65b9\u5f0f\u4e3b\u8981\u53d6\u6c7a\u65bc\u9078\u64c7\u3002 \u5c31 Webex \u4f86\u8aaa\uff0c\u5176\u80fd\u5920\u8b93\u4eba\u5011\u81ea\u7531\u9078\u64c7\u5de5\u4f5c\u5730\u9ede\u548c\u6642\u9593\uff0c\u662f\u4e00\u500b\u4ee5\u5de5\u4f5c\u5167\u5bb9\u800c\u975e\u5de5\u4f5c\u5730\u9ede\u70ba\u4e2d\u5fc3\u7684\u74b0\u5883\u3002 \u4e8b\u5be6\u4e0a\uff0c\u6df7\u5408\u5de5\u4f5c\u6a21\u5f0f\u7684\u91cd\u9ede\u5728\u65bc\u9069\u61c9\u5718\u968a\u7684\u6700\u4f73\u5de5\u4f5c\u65b9\u5f0f\uff0c\u4ee5\u53ca\u5efa\u7acb\u53ef\u8207\u6240\u6709\u4eba\u53d6\u5f97\u806f\u7e6b\u7684\u9ad4\u9a57\u3002<\/p>\n<p><span data-preserver-spaces=\"true\">\u5c0d\u5ba2\u670d\u4e2d\u5fc3\u5c08\u54e1\u800c\u8a00\uff0c\u91cd\u9ede\u5247\u5728\u65bc\u8b93\u5c08\u54e1\u80fd\u5920\u4f7f\u7528\u66f4\u76f4\u89ba\u6613\u7528\u7684\u5de5\u5177\u3002 \u6191\u85c9\u50b3\u8a0a\u3001\u6703\u8b70\u53ca\u901a\u8a71\u7b49\u5de5\u5177\uff0c\u5373\u53ef\u5c07\u5c08\u54e1\u548c\u5404\u9818\u57df\u5c08\u5bb6\u805a\u96c6\u5728\u4e00\u8d77\uff0c\u4f7f\u5176\u80fd\u5920\u91dd\u5c0d\u5ba2\u6236\u4e92\u52d5\u60c5\u5f62\u9032\u884c\u5354\u4f5c\u3002<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">\u6b64\u5916\uff0c\u5c08\u54e1\u73fe\u5728\u4e5f\u53ef\u5728\u591a\u500b\u95dc\u9375\u9818\u57df\u4e2d\u7372\u81f4\u6210\u529f\uff08\u4e26\u7de9\u89e3\u5de5\u4f5c\u58d3\u529b\uff09\uff0c\u77ad\u89e3\u5176\u5177\u5099\u7684\u6280\u8853\u53ef\u4ee5\u5354\u52a9\u81ea\u5df1\u57f7\u884c\u4ee5\u4e0b\u4f5c\u696d\uff1a<\/span><\/p>\n<ul>\n<li><span data-preserver-spaces=\"true\">\u7ba1\u7406\u591a\u500b\u5100\u8868\u677f<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">\u8207\u5f8c\u53f0\u5c08\u5bb6\u901a\u8a0a<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">\u5c0b\u627e\u8207\u4e0a\u6b21\u804a\u5929\u5167\u5bb9\u76f8\u95dc\u7684\u6b63\u78ba\u8cc7\u8a0a<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">\u9054\u6210\u7e3e\u6548 KPI<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">\u5728\u5e7e\u79d2\u5167\u627e\u5230\u8cc7\u8a0a<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">\u63d0\u4f9b\u5ba2\u6236\u7684\u55ae\u4e00\u6aa2\u8996\u756b\u9762<\/span><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">\u50c5\u50c5\u662f\u9019\u4e9b\u529f\u80fd\u5c31\u8db3\u4ee5\u8b49\u660e\uff0c\u6b64\u9032\u968e\u6280\u8853\u76f8\u7576\u5be6\u7528\u4e14\u7b26\u5408\u73fe\u4eca\u5ba2\u670d\u5c08\u54e1\u7684\u9700\u6c42\uff0c\u4e26\u53ef\u66f4\u5168\u9762\u5730\u7ba1\u7406\u54e1\u5de5\u9ad4\u9a57 \uff0c\u800c\u975e\u50c5\u5f9e\u7d14\u6280\u8853\u7684\u89c0\u9ede\u4f86\u904b\u4f5c\u3002<\/span><\/p>\n<h2>\u54e1\u5de5\u6df7\u5408\u5de5\u4f5c\u6a21\u5f0f\u9ad4\u9a57\u7684 5\u00a0\u9805\u91cd\u8981\u5143\u7d20<\/h2>\n<p><a href=\"https:\/\/www.webex.com\/home3.html?at=6490-c\">Webex<\/a> \u53ef\u652f\u63f4\u6df7\u5408\u5de5\u4f5c\u6a21\u5f0f\u7684\u4e94\u9805\u91cd\u8981\u5143\u7d20\uff0c\u4e26\u85c9\u6b64\u5f37\u5316\u54e1\u5de5\u9ad4\u9a57\uff1a<\/p>\n<ul>\n<li>\u5f48\u6027\uff08\u53ef\u9069\u61c9\u4efb\u4f55\u5de5\u4f5c\u65b9\u5f0f\u3001\u89d2\u8272\u6216\u74b0\u5883\uff09<\/li>\n<li>\u5305\u5bb9\u6027\uff08\u6240\u6709\u4eba\u7686\u4eab\u6709\u76f8\u540c\u9ad4\u9a57\uff09<\/li>\n<li>\u652f\u63f4\u6027\uff08\u6ce8\u91cd\u5b89\u5168\u3001\u540c\u7406\u5fc3\u53ca\u8eab\u5fc3\u5065\u5eb7\uff09<\/li>\n<li>\u5b89\u5168\u6027\uff08\u63d0\u4f9b\u4ee5\u5b89\u5168\u70ba\u4e3b\u7684\u8a2d\u8a08\u4e26\u9810\u8a2d\u4fdd\u8b77\u96b1\u79c1\uff09<\/li>\n<li>\u53ef\u7ba1\u7406\u6027\uff08\u73fe\u4ee3\u5316\u57fa\u790e\u67b6\u69cb\u3001\u9806\u66a2\u7684\u7ba1\u7406\u4f5c\u696d\uff09<\/li>\n<\/ul>\n<p>\u6700\u5f8c\uff0c\u96a8\u6642\u4fdd\u6301\u806f\u7e6b\u662f\u91cd\u8981\u95dc\u9375\uff0c\u56e0\u70ba\u73fe\u4eca\u7684\u4f01\u696d\u8981\u5efa\u7acb\u9023\u7d50\u7684\u5fc5\u8981\u6027\u66f4\u52dd\u4ee5\u5f80\uff0c\u800c\u4e14\u5c0d\u8c61\u662f\u4f86\u81ea\u4e0d\u540c\u6642\u5340\u3001\u90e8\u9580\u53ca\u5730\u7406\u4f4d\u7f6e\u7684\u773e\u591a\u53c3\u8207\u8005\u3002 \u591a\u8667 UC \u6280\u8853\u7684\u6700\u65b0\u767c\u5c55\uff0c\u8b93\u9019\u4e9b\u9023\u7d50\u5982\u4eca\u90fd\u5f97\u4ee5\u5be6\u73fe\u3002<\/p>\n<p>\u6b64\u5916\uff0c\u5c0d\u65bc\u5ba2\u670d\u4e2d\u5fc3\u9818\u57df\u7684\u5f9e\u696d\u8005\u800c\u8a00\uff0c\u6700\u65b0\u6280\u8853\u53ef\u5c07\u4e00\u822c\u7684\u5ba2\u670d\u5c08\u54e1\u8f49\u8b8a\u6210\u300c\u8d85\u7d1a\u5ba2\u670d\u5c08\u54e1\u300d\uff0c\u5354\u52a9\u5176\u8fc5\u901f\u89e3\u6c7a\u5ba2\u6236\u96e3\u984c\uff08\u900f\u904e\u667a\u6167\u578b\u8cc7\u6599\u8207\u6c89\u6d78\u5f0f\u529f\u80fd\uff09\uff0c\u4f7f\u5176\u5f97\u4ee5\u5275\u9020\u9023\u7d50\u6027\u66f4\u9ad8\u4e14\u66f4\u6709\u610f\u7fa9\u7684\u5ba2\u6236\u9ad4\u9a57\u3002<\/p>\n<p>\u4e8b\u5be6\u4e0a\uff0c\u9019\u9805\u6539\u5584\u7684 UC \u65b0\u6280\u8853\u53ef\u6709\u6548\u63d0\u5347\u8a31\u591a\u5e02\u5834\u90e8\u9580\u7684\u54e1\u5de5\u751f\u7522\u529b\uff0c\u5305\u62ec\u91d1\u878d\u3001\u96f6\u552e\u3001\u6559\u80b2\u3001\u5065\u5eb7\u7167\u8b77\u3001\u653f\u5e9c\u90e8\u9580\u3001\u5e02\u653f\u53ca\u6280\u8853\u9818\u57df\uff1b\u53e6\u4e00\u9805\u5f37\u5927\u512a\u52e2\u5247\u662f\u80fd\u5920\u5f37\u5316\u4eca\u65e5\u4e0d\u65b7\u6210\u9577\u7684\u6df7\u5408\u5f0f\u5de5\u4f5c\u74b0\u5883\u3002<\/p>\n<h2><strong>\u5177\u5305\u5bb9\u6027\u4e4b\u5354\u4f5c\u6280\u8853\u00a0\u7684\u6b77\u53f2\u6027\u6642\u523b<\/strong><\/h2>\n<p>\u9664\u6b64\u4e4b\u5916\uff0c\u9019\u9805\u5177\u5305\u5bb9\u6027\u7684\u5354\u4f5c\u6280\u8853\u592a\u6162\u51fa\u73fe\u4e86\uff0c\u6216\u8005\u4e5f\u53ef\u4ee5\u8aaa\u6b63\u597d\u5728\u66f4\u91cd\u8981\u7684\u6b77\u53f2\u6642\u523b\u554f\u4e16\u3002<\/p>\n<p><a href=\"https:\/\/www.webex.com\/home3.html?at=6490-c\">Webex<\/a> \u4ee5 <a href=\"https:\/\/www.webex.com\/home3.html?at=6490-c\">Webex<\/a> \u5c0d\u5ba2\u6236\u9ad4\u9a57\u7a7a\u9593\u7684\u6295\u8cc7\u70ba\u5efa\u7acb\u57fa\u790e\uff0c\u5305\u62ec <a href=\"https:\/\/blog.webex.com\/zh-hant\/%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/%e4%bb%a5-webex-%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97%e8%a7%a3%e6%b1%ba%e6%96%b9%e6%a1%88%e8%b6%85%e8%b6%8a%e6%9c%9f%e5%be%85\/\">Voicea<\/a>\uff08\u4eba\u5de5\u667a\u6167\uff09\u3001<a href=\"https:\/\/www.webex.com\/experience-management.html\">Cloudcherry<\/a>\uff08\u9ad4\u9a57\u7ba1\u7406\u548c\u5206\u6790\uff09\u53ca <a href=\"https:\/\/blogs.cisco.com\/collaboration\/cisco-imi-delivering-the-future-of-customer-experience-together\"><strong>imi<\/strong>mobile<\/a>\uff08\u5168\u901a\u8def\u4e92\u52d5\uff09\uff0c\u73fe\u5728\u53ef\u63d0\u4f9b\u66f4\u5b8c\u5584\u7684\u5ba2\u6236\u9ad4\u9a57\u89e3\u6c7a\u65b9\u6848\u7d44\u5408\uff0c\u8b93\u4f01\u696d\u7372\u5f97\u5176\u6240\u9700\u7684\u6280\u8853\uff0c\u4ee5\u4fbf\u5728\u6574\u500b\u5ba2\u6236\u751f\u547d\u9031\u671f\u4e2d\u5e36\u4f86\u6109\u6085\u7684\u5ba2\u6236\u9ad4\u9a57\u3002\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p>\n<p>\u6211\u5011\u63d0\u4f9b\u8a31\u591a\u5275\u65b0\u529f\u80fd\uff0c\u5305\u62ec\u6574\u5408\u5f0f Webex Calling\u3001Webex Control Hub \u6574\u5408\u3001\u5c0f\u5de5\u5177\u578b\u53ef\u81ea\u8a02\u7684\u5ba2\u670d\u5c08\u54e1\u684c\u9762\uff0c\u4ee5\u53ca\u63d0\u4f9b\u984d\u5916\u5f48\u6027\u7684\u958b\u653e\u5f0f API\u3002<\/p>\n<p>\u66f4\u91cd\u8981\u7684\u662f\uff0c\u5f9e\u4e0a\u8ff0\u4ee5\u53ca\u5176\u4ed6\u6280\u8853\u767c\u5c55\u53ef\u4ee5\u767c\u73fe\uff0c\u5e02\u5834\u5c0d\u65bc\u6b64\u5f62\u5f0f\u589e\u5f37\u578b\u6280\u8853\u7684\u9700\u6c42\u7684\u78ba\u8207\u65e5\u4ff1\u589e\uff0c\u800c\u4e14\u516c\u53f8\u5fc5\u9808\u5feb\u901f\u8b93\u7d44\u7e54\u91dd\u5c0d\u6df7\u5408\u5de5\u4f5c\u6a21\u5f0f\u7684\u672a\u4f86\u505a\u597d\u6e96\u5099\u3002<\/p>\n<p>\u8eab\u70ba\u9060\u7aef\u5de5\u4f5c\u8005\uff0c\u77e5\u9053\u73fe\u5728\u53ef\u4ee5\u8f15\u9b06\u53d6\u5f97\u9019\u4e9b\u53ca\u5176\u4ed6\u5354\u4f5c\u5de5\u5177\u8b93\u6211\u611f\u5230\u76f8\u7576\u5b89\u5fc3\u3002 \u5982\u679c\u8aaa\u904e\u53bb 18 \u500b\u6708\u8b93\u6211\u5011\u77ad\u89e3\u5230\u4efb\u4f55\u4e8b\u60c5\uff0c\u90a3\u5c31\u662f\u5728\u4e9e\u592a\u5730\u5340\u548c\u4e16\u754c\u5404\u5730\u7684\u77e5\u8b58\u578b\u54e1\u5de5\u6bd4\u4ee5\u5f80\u66f4\u9700\u8981\u63a1\u7528\u5354\u4f5c\u5de5\u5177\uff0c\u540c\u6642\u8b49\u660e\u4eba\u985e\u6e34\u671b\u8207\u540c\u4e8b\u3001\u5bb6\u4eba\u53ca\u670b\u53cb\u5efa\u7acb\u9023\u7d50\uff0c\u4e26\u4e14\u6e96\u5099\u597d\u4ee5\u5782\u624b\u53ef\u5f97\u7684\u9069\u7576\u5de5\u5177\u638c\u63e1\u65b0\u7684\u5de5\u4f5c\u6642\u4ee3\u3002<\/p>\n<blockquote><p><em>\u82e5\u8981\u6df1\u5165\u77ad\u89e3 <\/em><a href=\"https:\/\/www.webex.com\/contact-center.html?utm_medium=Owned&#038;utm_source=Blog&#038;utm_channel=Blog&#038;utm_campaign=Ent_ContactCenter&#038;team=WW\">Webex Contact Center<\/a><em>\u00a0\u8207\u6b64\u5e73\u53f0\u7684\u529f\u80fd\u53ca\u512a\u9ede\uff0c\u8acb\u7acb\u5373\u53c3\u95b1<\/em><a href=\"https:\/\/www.webex.com\/content\/dam\/wbx\/us\/documents\/pdf\/all_new_webex_contact_center_brochure.pdf\">\u5c55\u793a\u624b\u518a<\/a><em>\uff0c\u6216\u67e5\u770b\u500b\u4eba\u5316<\/em><a href=\"https:\/\/www.webex.com\/dg\/contactcenter-0621.html?utm_medium=Owned&#038;utm_source=Blog&#038;utm_channel=Blog&#038;utm_campaign=Ent_ContactCenter&#038;team=WW#contactus\">\u96f2\u7aef\u5ba2\u670d\u4e2d\u5fc3\u793a\u7bc4\u3002<\/a>\u00a0\u00a0\u00a0<\/p><\/blockquote>\n<p><strong>\u6df1\u5165\u77ad\u89e3<\/strong><\/p>\n<p><a href=\"https:\/\/blog.webex.com\/zh-hant\/%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/%e7%ac%ac-1-%e9%83%a8%e5%88%86%ef%bc%9awebex-%e5%8f%af%e8%ae%93%e5%ae%a2%e6%9c%8d%e4%b8%ad%e5%bf%83%e5%b0%88%e5%93%a1%e5%9c%a8%e6%b7%b7%e5%90%88%e5%b7%a5%e4%bd%9c%e6%a8%a1%e5%bc%8f%e6%99%82%e4%bb%a3\/\">\u7b2c 1 \u90e8\u5206\uff1aWebex \u53ef\u8b93\u5ba2\u670d\u4e2d\u5fc3\u5c08\u54e1\u5728\u6df7\u5408\u5de5\u4f5c\u6a21\u5f0f\u6642\u4ee3\u4e2d\u7372\u81f4\u6210\u529f<\/a> [\u90e8\u843d\u683c]<\/p>\n<p><a href=\"https:\/\/www.webex.com\/content\/dam\/wbx\/us\/documents\/pdf\/all_new_webex_contact_center_brochure.pdf\">\u5c07\u8cc7\u6599\u7684\u529b\u91cf\u5c0e\u5165\u5ba2\u670d\u4e2d\u5fc3\uff0c\u5275\u9020\u8d85\u7d1a\u5ba2\u670d\u5c08\u54e1<\/a> [\u90e8\u843d\u683c]<\/p>\n<p><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/about\/corporate-strategy-office\/acquisitions\/imimobile.html\">\u5ba2\u6236\u6642\u4ee3\u7684\u5ba2\u670d\u4e2d\u5fc3\u5275\u65b0<\/a> [\u90e8\u843d\u683c]<\/p>\n<p><a href=\"https:\/\/blog.webex.com\/zh-hant\/%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/%e5%b0%87%e8%b3%87%e6%96%99%e7%9a%84%e5%bc%b7%e5%a4%a7%e6%95%88%e7%94%a8%e5%b5%8c%e5%85%a5%e5%ae%a2%e6%9c%8d%e4%b8%ad%e5%bf%83%ef%bc%8c%e6%89%93%e9%80%a0%e8%b6%85%e7%b4%9a%e7%89%b9%e5%8b%99\/\">\u4f01\u696d\u5ba2\u6236\u9ad4\u9a57\u4e0d\u65b7\u8b8a\u9077\u7684\u5927\u74b0\u5883\uff08\u5c08\u5bb6\u89c0\u9ede\uff09<\/a> [\u7db2\u8def\u7814\u8a0e\u6703\u9304\u5f71]<\/p>\n<p><a href=\"https:\/\/www.cisco.com\/c\/en\/us\/about\/corporate-strategy-office\/acquisitions\/cloudcherry.html\">\u900f\u904e Webex \u5ba2\u6236\u9ad4\u9a57\u89e3\u6c7a\u65b9\u6848\u8d85\u8d8a\u671f\u671b<\/a> [\u90e8\u843d\u683c]<\/p>\n<p><a href=\"http:\/\/www.roymorgan.com\/findings\/8451-roy-morgan-working-from-home-june-2020-202006290638\">\u601d\u79d1 + IMImobile\uff1a\u5171\u540c\u7de0\u9020\u5ba2\u6236\u9ad4\u9a57\u7684\u672a\u4f86<\/a>\u00a0[\u90e8\u843d\u683c]<\/p>\n<p><a href=\"https:\/\/www.webex.com\/contact-center.html\">Webex Contact Center<\/a>\u00a0[\u7db2\u7ad9]<\/p>\n<p><a href=\"https:\/\/blog.webex.com\/zh-hant\/%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/%e5%b0%87%e8%b3%87%e6%96%99%e7%9a%84%e5%bc%b7%e5%a4%a7%e6%95%88%e7%94%a8%e5%b5%8c%e5%85%a5%e5%ae%a2%e6%9c%8d%e4%b8%ad%e5%bf%83%ef%bc%8c%e6%89%93%e9%80%a0%e8%b6%85%e7%b4%9a%e7%89%b9%e5%8b%99\/\">Webex Contact Center<\/a>\u00a0[\u7db2\u8def\u7814\u8a0e\u6703\u9304\u5f71]<\/p>\n<p><a href=\"https:\/\/www.webex.com\/dg\/contactcenter-0621.html?utm_medium=Owned&#038;utm_source=Blog&#038;utm_channel=Blog&#038;utm_campaign=Ent_ContactCenter&#038;team=WW#contactus\">\u4eca\u5929\u5c31\u958b\u59cb\u4f7f\u7528\u500b\u4eba\u5316\u793a\u7bc4<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u5728\u9019\u500b\u7531 2 \u90e8\u5206\u7d44\u6210\u7684\u90e8\u843d\u683c\u7cfb\u5217\u4e2d\uff0cJ [&hellip;]<\/p>\n","protected":false},"author":5426,"featured_media":373460,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[424,1501,1579],"tags":[4278],"class_list":["post-373833","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-stories","category-customer-stories-zh-hant","category-1579","tag-contact-center-as-a-service"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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