{"id":386660,"date":"2020-11-18T06:00:49","date_gmt":"2020-11-18T14:00:49","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-zh-hant\/cisco-%e5%9c%a8-gartner-%e7%9a%84-2020-ucaas-%e5%b9%bb%e6%96%b9%e5%9c%96%e4%b8%ad%e8%a2%ab%e8%a6%96%e7%82%ba%e9%a0%98%e5%b0%8e%e8%80%85\/"},"modified":"2020-11-18T06:00:49","modified_gmt":"2020-11-18T14:00:49","slug":"cisco-%e5%9c%a8-gartner-%e7%9a%84-2020-ucaas-%e5%b9%bb%e6%96%b9%e5%9c%96%e4%b8%ad%e8%a2%ab%e8%a6%96%e7%82%ba%e9%a0%98%e5%b0%8e%e8%80%85","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/zh-hant\/%e5%8d%94%e5%90%8c%e5%90%88%e4%bd%9c\/%e9%9b%b2%e7%ab%af%e9%9b%bb%e8%a9%b1%e7%b3%bb%e7%b5%b1\/cisco-%e5%9c%a8-gartner-%e7%9a%84-2020-ucaas-%e5%b9%bb%e6%96%b9%e5%9c%96%e4%b8%ad%e8%a2%ab%e8%a6%96%e7%82%ba%e9%a0%98%e5%b0%8e%e8%80%85\/","title":{"rendered":"Cisco \u5728 Gartner \u7684 2020 UCaaS \u5e7b\u65b9\u5716\u4e2d\u88ab\u8996\u70ba\u9818\u5c0e\u8005"},"content":{"rendered":"<h2><span><br \/>\n  <strong>Cisco \u88ab Gartner \u8996\u70ba Unified Communications \u5373\u670d\u52d9 \uff08UCaaS\uff09 \u9818\u5c0e\u8005<\/strong><br \/>\n<\/span><\/h2>\n<p>\u6211\u5011\u70ba\u5728 Gartner 2020 \u5c07 Gartner 2020 \u5e7b\u65b9\u4f4d\uff08Unified Communications as Service\uff08UCaaS\uff09\u4e2d\u9023\u7e8c\u5e74\u6307\u5b9a\u70ba\u9818\u5c0e\u8005\u800c\u5f15\u4ee5\u70ba\u8c6a\u3002 \u9019\u5728\u9019\u500b\u8f49\u8b8a\u7684\u5e74\u4efd\u7279\u5225\u91cd\u8981\uff1a \u7576 <span>   <strong>UCaaS<\/strong> <\/span> \u6240\u53ca\u7684\u5b8c\u5168\u6574\u5408\u5354\u4f5c\u5c0d\u65bc\u5168\u7403\u4f01\u696d\u7684\u6709\u6548\u6027\u548c\u751f\u5b58\u80fd\u529b\u5341\u5206\u91cd\u8981\u3002<\/p>\n<p>\u9996\u5148\uff0c\u6211\u60f3\u8aaa\u4e00\u4e0b Gartner \u4eca\u5e74\u505a\u51fa\u5169\u500b\u76f8\u95dc\u4e14\u9ad8\u5ea6\u91cd\u8981\u7684\u6230\u7565\u5047\u8a2d\uff1a Gartner \u5047\u8a2d\u5230 2022 \u5e74\uff0c74% \u7684\u7d44\u7e54\u5c07\u81f3\u5c11 5% \u7684\u54e1\u5de5\u79fb\u5165\u6c38\u4e45\u7684\u9060\u7aef\u5de5\u4f5c\u8077\u4f4d\u3002 \u5230 2024 \u5e74\uff0c\u7d44\u7e54\u8cfc\u8cb7\u7684\u6240\u6709\u65b0\u7684 Unified Communications \u6388\u6b0a\u4e2d\uff0c74% \u5c07\u662f\u96f2\u7aef\u578b\u7684\u3002 \u9019\u4e9b\u5047\u8a2d\u53cd\u6620\u5c0d\u652f\u63f4\u9748\u6d3b\u5de5\u4f5c\u4e4b\u5354\u4f5c\u9078\u9805\u7684\u524d\u6240\u672a\u6709\u7684\u9700\u6c42\uff0c\u4e26\u4e14\u5f37\u8abf\u6574\u5408\u7684\u96f2\u7aef\u5354\u4f5c\u89e3\u6c7a\u65b9\u6848\u662f\u6eff\u8db3\u6b64\u9700\u6c42\u7684\u4e3b\u8981\u65b9\u5f0f\u3002<\/p>\n<blockquote>\n<h3><strong><br \/>\n  <span>\u300c\u5230 2024 \u5e74\uff0c\u8cfc\u8cb7\u7684\u65b0 Unified Communications \u6388\u6b0a\u4e2d\u7684 74%<\/span><br \/>\n<\/strong><\/h3>\n<h3><strong><br \/>\n  <span>\u7d44\u7e54\u5c07\u57fa\u65bc\u96f2\u7aef\uff0c\u5f9e 2019 \u5e74 48% \u589e\u9577\u3002\u300d\u00a0<\/span><br \/>\n<\/strong><\/h3>\n<\/blockquote>\n<h2><span><br \/>\n  <strong>\u6700\u8fd1\u9032\u5ea6<\/strong><br \/>\n<\/span><\/h2>\n<p>\u5c0d\u65bc Cisco \u4f86\u8aaa\uff0c\u904e\u53bb\u4e00\u5e74\u4e2d\u7684\u7126\u9ede\u8207 Gartner \u7684\u6230\u7565\u6027\u5047\u8a2d\u975e\u5e38\u4e00\u81f4\u3002 \u6211\u5011\u9032\u4e00\u6b65\u589e\u5f37 Webex \u96f2\u7aef\u5354\u4f5c\u5e73\u81fa\u7684\u4f7f\u7528\u8005\u9ad4\u9a57\u53ca\u88dd\u7f6e\u53ca\u5546\u52d9\u61c9\u7528\u7a0b\u5f0f\u6574\u5408 &#8211; \u6240\u6709\u9019\u4e00\u5207\u90fd\u6709\u65b0\u7684 AI \u578b\u529f\u80fd\u4ee5\u53ca\u7d71\u4e00\u7684\u5e73\u81fa\u7ba1\u7406\u548c\u63a7\u5236\u3002 \u540c\u6642\uff0c\u6211\u5011\u56de\u61c9\u9060\u7aef\u5de5\u4f5c\u7684\u9700\u6c42\uff0c\u5feb\u901f\u69cb\u5efa Webex \u96f2\u7aef\u5bb9\u91cf\uff0c\u9032\u4e00\u6b65\u5f37\u5316\u5b89\u5168\u6027\u3001\u5f48\u6027\u548c\u7e3e\u6548\u3002<\/p>\n<div id=\"attachment_345905\" class=\"wp-caption alignright\"><a href=\"HTTPs:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/11\/400.png\">   <img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-345905\" class=\"wp-image-345905 size-full\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/11\/400.png\" alt=\"Gartner\uff0cUnified Communications as Service \u7684\u5e7b\u65b9\u5716\uff0c\u5168\u7403\" width=\"400\" height=\"431\" \/> <\/a><p id=\"caption-attachment-345905\" class=\"wp-caption-text\"><strong>\u6309\u4e00\u4e0b\u4ee5\u67e5\u770b Gartner \u5831\u544a\uff1a<\/strong> <br \/><a href=\"HTTPs:\/\/engage2demand.cisco.com\/LP=24750?ecid=26954&#038;ccid=cc001192&#038;oid=anrco023647\">Unified Communications as Service<\/a> <br \/>\u7684\u5e7b\u65b9\u5716\uff1a\u5168\u7403\u62c9\u6cd5el Benitez\u3001Megan Novembez\u3001Novembo Conez\u3001GartnerEr Trueman\u3001Pankil Sheth <br \/>2020 \u5e74 11 \u6708 12 \u65e5<\/p><\/div>\n<p> \u5be6\u969b\u4e0a\uff0cGartner \u8a8d\u70ba Cisco Webex \u5728\u904e\u53bb\u4e00\u5e74\u6709\u4e09\u500b\u4e3b\u8981\u9032\u5c55\u9818\u57df\uff1a<\/p>\n<p><span><br \/>\n  <strong>\u7d71\u4e00\u7684 Webex \u9ad4\u9a57\uff1a<\/strong><br \/>\n<\/span>\u00a0 \u55ae\u4e00 Webex \u61c9\u7528\u7a0b\u5f0f\u5c07\u901a\u8a71\u3001\u50b3\u8a0a\u3001\u6703\u8b70\u3001\u88dd\u7f6e\u53ca\u5546\u52d9\u61c9\u7528\u7a0b\u5f0f\u6574\u5408\u6574\u5408\u5728\u4e00\u8d77\uff0c\u7372\u5f97\u5b8c\u6574\u3001\u7121\u7e2b\u7684\u5354\u4f5c\u4f7f\u7528\u8005\u9ad4\u9a57\u3002 \u540c\u6642\uff0c\u900f\u904e\u6211\u5011\u7684\u7db2\u8def\uff0c\u7ba1\u7406\u548c IT \u63a7\u5236\u5b8c\u5168\u6574\u5408\u5728 <a href=\"HTTPs:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/webex-control-hub\/index.html\">Webex Control Hub\u3002<\/a><\/p>\n<p><span><br \/>\n  <strong>\u5728 Webex \u4e2d\u547c\u53eb<\/strong>\uff1a<\/span> Gartner \u6ce8\u610f\u5230\u6211\u5011\u5728 Webex \u61c9\u7528\u7a0b\u5f0f\u4e2d\u7684\u5b8c\u5168\u547c\u53eb\u6574\u5408\u548c\u6211\u5011\u7684 Cloud Connected PSTN \u529f\u80fd &#8212; \u8a72\u529f\u80fd\u5141\u8a31\u5ba2\u6236\u548c\u670d\u52d9\u63d0\u4f9b\u8005\u76f4\u63a5\u900f\u904e Webex \u96f2\u7aef\u9032\u884c\u9023\u63a5\uff0c\u800c\u7121\u9700\u7368\u7acb\u7684\u9023\u63a5\u548c\u57fa\u790e\u7d50\u69cb\u9700\u6c42\u3002 \u9019\u65b0\u589e\u4e86\u6211\u5011\u5168\u5957\u7684 Bring-Your-Own-Carrier \uff08BYOC\uff09 \u9078\u9805\uff0c\u4ee5\u53ca\u6211\u5011\u5927\u91cf\u670d\u52d9\u63d0\u4f9b\u8005\u5408\u4f5c\u5925\u4f34\u7d44\u5408PSTN\u7522\u54c1\u3002 \u6211\u5011\u6b63\u5728\u81f4\u529b\u65bc\u9032\u4e00\u6b65\u64f4\u5c55\u6211\u5011\u9818\u5148\u7684PSTN\u7bc4\u570d \u2013 \u4fdd\u6301\u95dc\u6ce8\uff01<\/p>\n<p>\u5982\u6211\u6700\u8fd1\u6587\u7ae0 <a href=\"HTTPs:\/\/blogs.cisco.com\/collaboration\/our-best-kept-secret-calling-in-webex-for-the-new-era-of-work\">\u6240\u6307\u51fa<\/a>\uff0c\u547c\u53eb\u4ecd\u7136\u662f\u5167\u90e8\u548c\u5916\u90e8\u901a\u8a0a\u4ee5\u53ca\u696d\u52d9\u6301\u7e8c\u6027\u4e2d\u6700\u5fc5\u8981\u548c\u6700\u91cd\u8981\u7684\u5143\u7d20\u3002 \u00a0\u6211\u5011\u5f88\u69ae\u5e78\u6210\u70ba\u5230\u76ee\u524d\u70ba\u6b62\u7684\u5168\u7403\u96f2\u7aef\u547c\u53eb\u9818\u5c0e\u8005\uff0c\u5177\u6709\u8d85\u904e 3400 \u842c\u4f7f\u7528\u8005\u548c\u8d85\u904e 50% * \u7684\u5e02\u5360\u7387\u3002 \u6211\u5011\u7684\u8a31\u591a\u4f7f\u7528\u8005\u662f\u7531 <a href=\"HTTPs:\/\/www.webex.com\/cloud-calling.html\">\u4e16\u754c\u9818\u5148\u670d\u52d9\u63d0\u4f9b\u8005\u670d\u52d9\uff0c\u4e26\u4e14\u900f\u904e Webex \u547c\u53eb\u5e73\u81fa\u8a17\u7ba1\u4e8e\u4ed6\u5011\u7684\u96f2\u7aef<\/a> \u3002 \u6211\u5011\u7684\u5408\u4f5c\u5925\u4f34\u80fd\u5920\u5411\u9019\u500b\u5de8\u5927\u7684\u96f2\u7aef\u547c\u53eb\u4f7f\u7528\u8005\u793e\u7fa4\u63d0\u4f9b\u5b8c\u6574\u7684 Webex \u5354\u4f5c\u9ad4\u9a57\u3002 \u6211\u5011\u5341\u5206\u52aa\u529b\u5730\u5c07 Webex \u8996\u97f3\u3001AI \u53ca\u884c\u52d5\u6574\u5408\u529f\u80fd\u6574\u5408\u5230\u6211\u5011\u7684\u901a\u8a71\u9ad4\u9a57\uff0c\u4f7f\u901a\u8a71\u66f4\u52a0\u667a\u6167\u548c\u9ad8\u6548\u3002<\/p>\n<p><span><br \/>\n  <strong>\u7531 AI \u63d0\u4f9b Webex \u652f\u63f4\uff1a <\/strong><br \/>\n<\/span>Gartner \u6ce8\u610f\u5230\u6211\u5011\u5728\u6574\u500b Webex \u9ad4\u9a57\u4e2d\u6574\u5408 AI \u7684\u9032\u5c55\u60c5\u6cc1\uff0c\u5305\u62ec\u8a9e\u97f3\u8fa8\u8b58\u3001\u9762\u90e8\u548c\u53c3\u8207\u8005\u8b58\u5225\u3001\u74b0\u5883\u8207\u806f\u7d61\u4eba\u611f\u77e5\uff0c\u4ee5\u53ca\u667a\u6167\u8a18\u9304\u3002 \u9019\u4e9b\u529f\u80fd\u5728 Webex \u6703\u8b70\u671f\u9593\u63d0\u4f9b\u4e86\u6548\u7387\u512a\u52e2\uff0c\u4e26\u4e14\u80fd\u5920\u8207\u6574\u5408\u7684\u500b\u4eba\u548c\u5354\u4f5c\u5ba4\u5354\u4f5c\u88dd\u7f6e\u7121\u7e2b\u5354\u4f5c\u3002 \u5be6\u969b\u4e0a\uff0cGartner Webex Meetings <a href=\"HTTPs:\/\/blogs.cisco.com\/collaboration\/cisco-named-a-leader-in-2020-gartner-magic-quadrant-for-meeting-solutions-thirteen-times-in-a-row\">2020 \u5e74\u7b2c 13 \u6b21\u9023\u7e8c\u7b2c 13<\/a><sup> \u6b21\u5728\u55ae\u7368\u7684 Meeting Solutions Magic Quadrant<\/sup>\u4e2d\u88ab\u8996\u70ba\u9818\u5c0e\u8005\u3002<\/p>\n<h2><span><br \/>\n  <strong>Webex \u5354\u4f5c\u512a\u52e2\u00a0<\/strong><br \/>\n<\/span><\/h2>\n<p>\u6211\u9ad8\u8208\u5730\u5ba3\u4f48\uff0c\u6839\u64da\u9019\u500b\u9032\u5ea6\uff0cGartner \u6ce8\u610f\u5230\u5728 2020 \u5e74\u7b2c\u4e00\u5b63\u5ea6\uff0c\u5ba2\u6236\u5c0d Cisco \u5354\u4f5c\u7684\u67e5\u8a62\u8f03\u4e0a\u4e00\u5e74\u589e\u9577 70%\u3002<\/p>\n<p>\u6700\u5f8c\uff0cGartner \u5f37\u8abf\u5728 Webex \u5354\u4f5c\u4e2d\uff0cCisco \u7684\u6574\u9ad4\u6838\u5fc3\u512a\u52e2\u6709\u591a\u5c11\u6703\u8f49\u8b8a\u70ba\u660e\u986f\u7684\u512a\u52e2\u3002 \u5176\u4e2d\u5305\u62ec\u6211\u5011\u6df1\u5165\u7684\u5168\u7403\u4f01\u696d\u95dc\u4fc2\u3001\u6211\u5011\u5ee3\u6cdb\u7684\u5408\u4f5c\u5925\u4f34\u793e\u7fa4\uff0c\u4ee5\u53ca\u6211\u5011\u8c50\u5bcc\u7684\u5b89\u5168\u6027\u548c\u7db2\u8def\u6df7\u5408\uff0c\u4ee5\u63d0\u4f9b\u8de8\u67b6\u69cb\u7684\u597d\u8655\u3002<\/p>\n<h2><span><br \/>\n  <strong>\u4e0b\u4e00\u6b65\u505a\u4ec0\u9ebc\uff1f<\/strong><br \/>\n<\/span><\/h2>\n<p>\u96d6\u7136\u5c0d\u65bc\u5354\u4f5c\u548c Webex \u7522\u54c1\u7fa4\u7d44\u4f86\u8aaa\u5df2\u7d93\u5177\u6709\u8f49\u8b8a\u4f5c\u7528\u7684\u4e00\u5e74\uff0c\u4f46\u672a\u4f86\u6211\u6703\u770b\u5230\u5de8\u5927\u7684\u6a5f\u9047\u3002 \u96a8\u8457 UCaaS \u9700\u6c42\u548c\u96f2\u7aef\u63a1\u7528\u5feb\u901f\u64f4\u5c55\uff0c\u6211\u5011\u5c07\u7e7c\u7e8c\u69cb\u5efa Webex\uff0c\u56e0\u70ba\u6574\u5408\u3001\u5b89\u5168\u548c\u667a\u6167\u5e73\u81fa\u4f01\u696d\u53ef\u4ee5\u4fe1\u4efb\u5176\u6240\u6709\u4efb\u52d9\u95dc\u9375\u578b\u547c\u53eb\u548c\u5354\u4f5c\u9700\u6c42\u3002<\/p>\n<blockquote>\n<h3><strong>\u67e5\u770b\u5b8c\u6574\u5831\u544a\uff1a<\/strong><\/h3>\n<h3><a href=\"HTTPs:\/\/engage2demand.cisco.com\/LP=24750?ecid=26954&#038;ccid=cc001192&#038;oid=anrco023647\">Unified Communication \uff08UCaaS\uff09 \u7684 Gartner \u5e7b\u65b9<\/a><\/h3>\n<\/blockquote>\n<p>\u00a0<\/p>\n<p><strong>\u77ad\u89e3\u66f4\u591a<\/strong><\/p>\n<p><a href=\"HTTPs:\/\/blogs.cisco.com\/collaboration\/our-best-kept-secret-calling-in-webex-for-the-new-era-of-work\">\u6211\u5011\u7684\u6700\u4f73\u4fdd\u7559\u5bc6\u78bc\uff1a \u5728 Webex \u4e2d\u547c\u53eb\u65b0\u7684\u5de5\u4f5c\u968e\u6bb5<\/a><\/p>\n<p><a href=\"HTTPs:\/\/blogs.cisco.com\/collaboration\/calling-with-webex-built-for-the-next-normal\">\u4f7f\u7528 Webex \u547c\u53eb\uff0c\u70ba\u4e0b\u4e00\u500b\u4e00\u822c\u5efa\u7acb<\/a><\/p>\n<p><a href=\"HTTPs:\/\/blogs.cisco.com\/tag\/gartner-magic-quadrant\">\u67e5\u770b Cisco \u5728 Gartner \u5e7b\u65b9\u5716\u4e2d\u9084\u80fd\u88ab\u8b58\u5225\u7684\u5730\u65b9<\/a><\/p>\n<p><a href=\"HTTPs:\/\/blogs.cisco.com\/author\/lorissahorton\">\u8ddf\u9032\u6240\u6709\u4e00\u500b\u4f7f\u7528\u4e2d\u3001\u591a\u9ede\u7db2\u8def\u578b\u90e8\u843d\u683c\u7684<\/a><\/p>\n<p><strong>\u8cc7\u6e90<\/strong><\/p>\n<p><a href=\"HTTPs:\/\/help.webex.com\/landing\/onlineclasses\/upcomingClass\/Working-Remotely#START-HERE-Webex-Overview\">\u6700\u4f73\u505a\u6cd5\uff1a \u5982\u4f55\u9060\u7aef\u5de5\u4f5c [\u7dda\u4e0a\u8ab2\u7a0b]<\/a><\/p>\n<p><a href=\"HTTPs:\/\/www.wwt.com\/video\/webex-calling-demo-moving-uc-to-the-cloud\">\u5c07 UC \u79fb\u52d5\u81f3\u96f2\u7aef [Webex Calling\u793a\u7bc4]<\/a><\/p>\n<p>\u4ee5\u60a8\u81ea\u5df1\u7684\u7bc0\u594f\u79fb\u5411\u96f2\u7aef\u5354\u4f5c\u7684\u6700\u4f73\u4f5c\u6cd5 [<a href=\"HTTPs:\/\/engage2demand.cisco.com\/LP=15200?CCID=cc001192&#038;oid=anrco015892\">Nemertes Whitepaper<\/a>]<\/p>\n<p>\u00a0<\/p>\n<hr \/>\n<h4><em>Gartner \u4e0d\u80cc\u66f8\u5176\u7814\u7a76\u51fa\u7248\u54c1\u4e2d\u8aaa\u660e\u7684\u4efb\u4f55\u4f9b\u61c9\u5546\u3001\u7522\u54c1\u6216\u670d\u52d9\uff0c\u4e5f\u4e0d\u5efa\u8b70\u6280\u8853\u4f7f\u7528\u8005\u53ea\u9078\u53d6\u5177\u6709\u6700\u9ad8\u8a55\u7b49\u6216\u5176\u4ed6\u6307\u5b9a\u610f\u898b\u7684\u4f9b\u61c9\u5546\u3002 Gartner \u7814\u7a76\u51fa\u7248\u5305\u62ec Gartner \u7814\u7a76\u7d44\u7e54\u7684\u610f\u898b\uff0c\u4e0d\u61c9\u88ab\u7406\u89e3\u70ba\u8072\u660e\u3002 Gartner \u5c0d\u65bc\u9019\u4efd\u7814\u7a76\u4e0d\u627f\u64d4\u4efb\u4f55\u660e\u793a\u6216\u6697\u793a\u7684\u64d4\u4fdd\uff0c\u5305\u62ec\u4efb\u4f55\u5c0d\u65bc\u9069\u92b7\u6027\u548c\u7279\u5b9a\u7528\u9014\u9069\u7528\u6027\u7684\u64d4\u4fdd\u3002<\/em><\/h4>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u6211\u5011\u4ee5\u5728 Gartner 2020 UCaaS \u5c0d Unified Communication \uff08UCaaS\uff09 \u7684\u5947\u8de1 Quadrant \u4e2d\u540d\u5217\u524d\u982d\uff0c\u800c\u5f15\u4ee5\u70ba\u8c6a\u3002<\/p>\n","protected":false},"author":5384,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[8011,1546],"tags":[],"class_list":["post-386660","post","type-post","status-publish","format-standard","hentry","category-8011","category-1546"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - 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