{"id":386984,"date":"2020-08-03T08:30:32","date_gmt":"2020-08-03T15:30:32","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-zh-hant\/uc-today-%e7%8d%8e-ai-cisco-webex-%e5%8a%a9%e7%90%86-2020-%e5%b9%b4%e5%ba%a6%e5%89%b5%e6%96%b0%e7%94%a2%e5%93%81\/"},"modified":"2020-08-03T08:30:32","modified_gmt":"2020-08-03T15:30:32","slug":"uc-today-%e7%8d%8e-ai-cisco-webex-%e5%8a%a9%e7%90%86-2020-%e5%b9%b4%e5%ba%a6%e5%89%b5%e6%96%b0%e7%94%a2%e5%93%81","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/zh-hant\/%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/uc-today-%e7%8d%8e-ai-cisco-webex-%e5%8a%a9%e7%90%86-2020-%e5%b9%b4%e5%ba%a6%e5%89%b5%e6%96%b0%e7%94%a2%e5%93%81\/","title":{"rendered":"UC Today \u734e AI Cisco Webex \u52a9\u7406 2020 \u5e74\u5ea6\u5275\u65b0\u7522\u54c1"},"content":{"rendered":"<h2><span><br \/>\n  <strong>Cisco \u4ee5\u63d0\u4f9b\u9ad8\u5ea6\u5275\u65b0\u7684\u89e3\u6c7a\u65b9\u6848\u800cWebex Assistant AI \u89e3\u6c7a\u65b9\u6848 <\/strong><br \/>\n<\/span><\/h2>\n<p>\u6211\u5011\u6709\u4e00\u4e9b\u597d\u6d88\u606f\u8981\u5206\u4eab\u3002 Cisco \u4e0a\u5468\u8d0f\u5f97\u5169\u9805 UC Today 2020 \u734e\uff1a <a href=\"HTTPs:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/web-conferencing\/index.html\">Webex<\/a> for Best Collaboration Platform &#038;Webex Assistant <a href=\"HTTPs:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/webex-meetings\/transcription.html#~voice-intelligence\"><\/a> \u6700\u5275\u65b0\u7522\u54c1\u7684\u89e3\u6c7a\u65b9\u6848\u3002<\/p>\n<p>UC Today \u662f\u696d\u754c\u5728\u901a\u8a0a\u548c\u5354\u4f5c\u6280\u8853\u7684\u9818\u5148\u6a5f\u69cb\u3002 \u9019\u4e9b\u8a2d\u8a08\u5305\u62ec\u6211\u5011\u884c\u696d\u4e00\u4e9b\u6700\u5c08\u696d\u7684\u5206\u6790\u8005\uff0c\u5305\u62ec\uff1a\u7b54\u5c0d\u8005\u3001ZK \u7814\u7a76\u3001\u4e00\u5207\u3001\u901a\u8a0a\u3001Kevin Kieller\u3001enableUC\u3001Melrna Swartz\u3001Swartz Consulting\u3001Jon Arnold\u3001J\u3002 Arnold &#038;Associates\u3001Irwin Lazar\u3001Nemertes Research\u3002<\/p>\n<p><a href=\"HTTPs:\/\/www.cisco.com\/c\/en\/us\/about\/corporate-strategy-office\/acquisitions\/voicea.html#\uff1a~\uff1atext=Cisco%20has%20\u5df2\u5b8c\u6210%20the%20Acquisition%20of%2 0Voicea*&#038;text=SAN%20JOSE%2C%20Calif.\uff0c\u6839\u64da%20in%20Mountain%20View%2C%20CA\u3002\">Webex Assistant\u57fa\u65bc Voicea<\/a>\uff08\u6211\u4e8e 2019 \u5e74 9 \u6708\u6536\u8cfc\u7684\u516c\u53f8\uff09\u7684\u7834\u51b0\u8a9e\u97f3\u5f15\u64ce\uff0c\u4ee5\u53ca Cisco \u4e8e 2017 \u5e74 5 \u6708\u6536\u8cfc\u7684 MindBreakd AI \u6280\u8853\u3002 \u6211\u5011\u5df2\u5c07 AI \u6280\u8853\u539f\u751f\u5730\u6574\u5408\u5230 Webex Meetings \u548c Webex Rooms\uff0c\u6211\u5011\u9084\u5c07\u901a\u8a71\u8a18\u9304\u552f\u4e00\u5730\u6574\u5408\u5230\u5ba2\u670d\u4e2d\u5fc3\u5ba2\u670d-\u5ba2\u6236\u9ad4\u9a57\u4e2d\uff0c\u70ba\u5ba2\u670d\u4eba\u54e1\u63d0\u4f9b\u4e86\u6bcf\u500b\u901a\u8a71\u7684\u5b8c\u6574\u8a18\u9304\u53ca\u6458\u8981\u3002<\/p>\n<p>\u6211\u4f86\u70ba\u5927\u5bb6\u4ecb\u7d39\u4e00\u4e0b\u70ba\u4f55Webex Assistant\u6700\u5275\u65b0\u7684\u539f\u56e0\u3002<\/p>\n<p><iframe loading=\"lazy\" title=\"First hand look at Webex Assistant for Webex Meetings\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/BU_dzHCx8l8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h2><span><br \/>\n  <strong>\u4e0d\u518d\u8f15\u89f8\u53e6\u4e00\u500b\u6309\u9215\u4ee5\u5728\u6703\u8b70\u4e2d\u958b\u59cb\u901a\u8a71\u6216\u8a18\u7b46\u8a18 <\/strong><br \/>\n<\/span><\/h2>\n<p>\u5728\u5bb6\u5ead\u5de5\u4f5c\u98fd\u548c\u7684\u4eca\u5929\uff0c\u4f01\u696d\u5c0d\u80fd\u5920\u9032\u884c\u865b\u64ec\u6536\u96c6\u7684\u6280\u8853\u8868\u793a\u4fe1\u4efb\uff0c\u5f9e\u800c\u5b8c\u6210\u5de5\u4f5c\u4e26\u63a8\u9032\u696d\u52d9\u3002 \u5fc5\u9808\u7372\u5f97\u9ad8\u5ea6\u5b89\u5168\u3001\u53ef\u9760\u4e14\u4fbf\u65bc\u4f7f\u7528\u7684\u7522\u54c1\u3002 \u5275\u65b0\u662f\u4e00\u9805\u597d\u9078\u64c7\u3002<\/p>\n<p>\u6b64\u5916Webex Assistant\u670d\u52d9\u3002 \u5b83\u662f\u7b2c\u4e00\u500b\u9069\u7528\u4e8e\u4f01\u696d\u7684 AI \u652f\u63f4\u5b8c\u5168\u6574\u5408\u7684\u6703\u8b70\u6578\u4f4d\u52a9\u7406\uff0c\u81ea\u52d5\u5316\u6703\u8b70\u4efb\u52d9\uff0c\u4ee5\u53ca\u5c07\u8a9e\u97f3\u6307\u4ee4\u5f15\u5165 Webex \u8996\u8a0a\u6703\u8b70\u3002<\/p>\n<p>\u60f3\u50cf\u4e00\u4e0b\uff0c\u60a8\u53ef\u4ee5\u53d6\u5f97\u6240\u6709\u6703\u8b70\u7684\u5b8c\u6574\u8a18\u9304\uff0c\u80fd\u5920\u5728\u6703\u8b70\u671f\u9593\u8a62\u554f\u554f\u984c\uff0c\u7136\u5f8c\u5728\u6703\u8b70\u5f8c\u5373\u6642\u5b58\u53d6\u5b8c\u6574\u526f\u672c\u3001\u9304\u88fd\u3001\u5f37\u8abf\u986f\u793a\u548c\u52d5\u4f5c\u5c08\u6848\u3002\u00a0 \u60f3\u4e00\u60f3\u5c07\u7bc0\u7701\u7684\u6642\u9593\u3001\u7372\u53d6\u7684\u751f\u7522\u529b\u4ee5\u53ca\u5f8c\u7e8c\u5de5\u4f5c\u4ee5\u78ba\u4fdd\u8cac\u4efb\u3001\u7d50\u679c\u548c\u6c7a\u7b56\u3002<\/p>\n<p>\u9019\u662f\u8a9e\u97f3\u7b2c\u4e00\u8a2d\u8a08\u65b9\u6cd5\u7684\u529b\u91cf\uff01 Webex Assistant\u5373\u6642\u63d0\u4f9b\u96b1\u85cf\u5f0f\u5b57\u5e55\u3001\u8a18\u9304\u7b46\u8a18\u3001\u5efa\u7acb\u52d5\u4f5c\u5c08\u6848\uff0c\u4ee5\u53ca\u6a19\u8a18\u53cd\u986f\u793a\u3002 \u60a8\u53ef\u4ee5\u4e0b\u8f09\u6703\u8b70\u526f\u672c\uff0c\u4e26\u4e14\u8b58\u5225\u6bcf\u500b\u767c\u8a00\u4eba\uff0c\u4ee5\u4fbf\u60a8\u53ef\u4ee5\u8fd4\u56de\u4e26\u8046\u807d\u8ab0 <em>\u8aaa\u8a71<\/em>\u3002\u00a0 \u641c\u5c0b\u4e3b\u984c\u53ca\u9032\u884c\u66f4\u65b0\u5341\u5206\u65b9\u4fbf\uff0c\u56e0\u6b64\u60a8\u53ef\u4ee5\u5feb\u901f\u5171\u7528\u6703\u8b70\u6210\u679c\u4e26\u4fdd\u6301\u5718\u968a\u5354\u8abf\u3002 \u5c31\u662f\u9019\u9ebc\u7c21\u55ae\u3002<\/p>\n<h2><span><br \/>\n  <strong>\u89e3\u6c7a\u65b9\u6848\u4eae\u9ede<\/strong><br \/>\n  <strong>\u00a0<\/strong><br \/>\n<\/span><\/h2>\n<p><a href=\"HTTPs:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/webex-meetings\/transcription.html#~voice-intelligence\">Webex Assistant\u6703\u8b70Webex Meetings<\/a> \u4e3b\u6301\u6703\u8b70\u6642\u81ea\u52d5\u5b8c\u6210\u8a31\u591a\u5de5 \u2013 \u8a18\u9304\u7b46\u8a18\u3001\u53cd\u986f\u793a\u548c\u6307\u5b9a\u52d5\u4f5c\u5c08\u6848\u3002 \u9019\u6a23\uff0c\u60a8\u53ef\u4ee5\u5c08\u6ce8\u4e8e\u6703\u8b70\u8a0e\u8ad6\uff0c\u800c\u4e0d\u662f\u88ab\u7b46\u8a18\u8a18\u9304\u5206\u6563\u6ce8\u610f\u529b\u3002 \u5b83\u4f7f\u7528\u81ea\u7136\u8a9e\u8a00\u8655\u7406 \uff08NLP\uff09 \u652f\u63f4\u8a9e\u97f3\u6307\u4ee4\u3001\u5373\u6642\u8a18\u9304\u3001\u81ea\u52d5\u96b1\u85cf\u5f0f\u5b57\u5e55\u8f38\u5165\u3001\u53cd\u767d\u986f\u793a\u548c\u7b46\u8a18\u3001\u81ea\u52d5\u52d5\u4f5c\u5c08\u6848\u3001\u6703\u8b70\u5f8c\u95dc\u9375\u5b57\u641c\u5c0b\u3001\u7de8\u8f2f\u548c\u5206\u767c\u4ee5\u53ca\u9304\u88fd\u7684\u8a18\u9304\u3002 \u00a0\u6b64\u5916\uff0c\u5b83\u9084\u63d0\u4f9b\u696d\u754c\u6700\u9ad8\u7684\u6587\u5b57\u8a18\u9304\u7cbe\u78ba\u7387\uff0c\u7121\u8ad6\u60a8\u7684\u8a9e\u97f3\u50b3\u905e\u65b9\u5f0f\u3001\u8aaa\u8a71\u65b9\u5f0f\u6216\u91cd\u9ede\u5982\u4f55\uff0c\u90fd\u80fd\u70ba\u60a8\u63d0\u4f9b\u6709\u610f\u7fa9\u7684\u3001\u9ad8\u5ea6\u7cbe\u78ba\u7684\u5167\u5bb9\u3002<\/p>\n<p><a href=\"HTTPs:\/\/www.youtube.com\/watch?v=7xeGWUbya98\">Webex Assistant Webex Rooms \u63d0\u4f9b<\/a> \u96f6\u63a5\u89f8\u5f0f\u6703\u8b70\u5ba4\u9ad4\u9a57\u3002 \u60a8\u53ef\u4ee5\u8f15\u9b06\u5730\u547c\u53eb\u540c\u4e8b\u3001\u9810\u7d04\u6703\u8b70\u5ba4\uff0c\u4e26\u50c5\u4f7f\u7528\u8a9e\u97f3\u5b8c\u5168 <em>\u63a7\u5236\u60a8\u7684\u6703\u8b70<\/em>\u3002 \u8b6c\u5982\uff0c\u60a8\u53ef\u4ee5\u958b\u59cb\u3001\u52a0\u5165\u3001\u9304\u88fd\u3001\u975c\u97f3\u3001\u8abf\u6574 <strong>\u97f3\u91cf\u3001\u9080\u8acb\u540c\u4e8b\u548c\u7d50\u675f\u6703\u8b70\uff0c\u800c\u7121\u9700\u78b0\u89f8\u4efb\u4f55\u5167\u5bb9<\/strong>\uff01 \u6b64\u5916\uff0c\u300c\u4e3b\u52d5\u52a0\u5165\u300d\u529f\u80fd\u6703\u53e3\u982d\u63d0\u9192\u60a8\u52a0\u5165\u6703\u8b70\u4e4b\u524d\u52a0\u5165\u901a\u8a71\u3002 \u00a0\u53ea\u9700\u9032\u5165\u6703\u8b70\u5ba4\uff0c\u60a8\u7684\u884c\u52d5\u88dd\u7f6e\u6216\u7b46\u8a18\u672c\u96fb\u8166\u5c31\u6703\u81ea\u52d5\u914d\u5c0d\u3002 Webex Assistant\u6703\u8b70\u5373\u5c07\u958b\u59cb\u6642\u544a\u77e5\u60a8\uff0c\u4e26\u8a62\u554f\u60a8\u662f\u5426\u5df2\u6e96\u5099\u597d\u52a0\u5165\u3002 \u547c\u53eb\u540c\u4e8b\u6216\u5c07\u67d0\u4eba\u52a0\u5165\u6703\u8b70\u5f88\u7c21\u55ae\u3002 \u53ea\u9700\u8aaa\u300cOk Webex call John\u300d\uff0cWebex Assistant\u5c07\u63d0\u4f9b\u4e00\u4efd\u540c\u4e8b\u6e05\u55ae\uff0c\u5176\u57fa\u65bc\u60a8\u8207 John \u7684\u5354\u4f5c\u8a18\u9304\u3002<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-331839\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/07\/Screen-Shot-2020-07-23-at-1.52.33-PM.png\" sizes=\"auto, (max-width: 704px) 100vw, 704px\" srcset=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/07\/Screen-Shot-2020-07-23-at-1.52.33-PM-300x170.png 300w, https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/07\/Screen-Shot-2020-07-23-at-1.52.33-PM.png 704w\" alt=\"Webex Assistant\" width=\"704\" height=\"400\" \/><\/p>\n<h2><span><br \/>\n  <strong>Cisco \u96f2\u7aef\u9ad8\u5ea6\u5b89\u5168<\/strong><br \/>\n<\/span><\/h2>\n<p>Webex Assistant Webex Meetings \u662f\u696d\u754c\u552f\u4e00\u7684\u7b2c\u4e00\u65b9\u8a18\u9304\u670d\u52d9\uff0c\u9019\u610f\u5473\u8457\u60a8\u7684\u8cc7\u6599\u5728 Cisco \u96f2\u7aef\u4e2d\u4fdd\u6301\u5b89\u5168\uff0c\u4e14\u4e0d\u5fc5\u5c07\u8cc7\u6599\u8f49\u8b6f\u518d\u8fd4\u56de\u7d66\u5354\u529b\u5ee0\u5546\uff0c\u9019\u53ef\u80fd\u6703\u5c0e\u81f4\u6f5b\u5728\u7684\u5b89\u5168\u6027\u9055\u898f\u3002<\/p>\n<h2><span><br \/>\n  <strong>\u6211\u5011\u8003\u616e\u6bcf\u500b\u4eba<\/strong><br \/>\n<\/span><\/h2>\n<p>\u6839\u64da\u4e16\u754c\u885b\u751f\u7d44\u7e54\uff08World Health Organization\uff09\u7684\u8cc7\u8a0a\uff0c\u5168\u7403\u8d85\u904e 5% \u7684\u4eba\u5df2\u505c\u7528\u807d\u969c\u3002 \u9810\u8a08\u5230 2050 \u5e74\uff0c\u8d85\u904e 9 \u5104\u4eba\uff0c\u6216\u6bcf 10 \u500b\u4eba\u4e2d\u5c07\u6703\u6709\u4e00\u4eba\u6703\u96a8\u6b64\u72c0\u6cc1\u800c\u7d50\u675f\u3002 Webex Assistant\u4f7f\u807d\u969c\u7684\u53c3\u8207\u8005\u6216\u6703\u8b70\u8a9e\u8a00\u4e0d\u6d41\u66a2\u7684\u53c3\u8207\u8005\u53ef\u4ee5\u66f4\u4fbf\u5229\u5730\u53c3\u52a0\u6703\u8b70\u3002 \u89e3\u6c7a\u65b9\u6848\u652f\u63f4\u5728\u5bb9\u6613\u8b80\/\u807d\u6642\u652f\u63f4\u96b1\u85cf\u5f0f\u5b57\u5e55\u8f38\u5165\uff0c\u73fe\u5728\u4ee5\u82f1\u8a9e\u63d0\u4f9b\uff0c\u4e26\u4e14\u5f88\u5feb\u5c07\u5728 Webex Rooms \u88dd\u7f6e\u4e0a\u63d0\u4f9b\u897f\u73ed\u7259\u6587\u3001\u6cd5\u6587\u548c\u5fb7\u6587\u3002<\/p>\n<h2><span><br \/>\n  <strong>\u6301\u7e8c\u5275\u65b0 <\/strong><br \/>\n<\/span><\/h2>\n<p>\u6211\u5011\u5c07\u7e7c\u7e8c\u5728 Webex <a href=\"HTTPs:\/\/www.cisco.com\/c\/en\/us\/products\/unified-communications\/cloud-calling\/index.html\"><\/a>  <a href=\"HTTPs:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/index.html\">\u5e73\u81fa\u7684\u5176\u9918\u90e8\u5206\u5167\u5d4c\u9019\u7a2e\u96e3\u4ee5\u7f6e\u4fe1\u7684\u6280\u8853 \u2013 \u5305\u62ec\u901a\u8a71\u5f8c\u8a18\u9304Webex Calling\uff0c\u751a\u81f3\u8207 Webex Contact Center \u7684\u66f4\u591a\u6574\u5408\u3002<\/a> \u656c\u8acb\u671f\u5f85\uff01<\/p>\n<p><a href=\"HTTPs:\/\/www.youtube.com\/watch?v=25diJ36ND48\">Webex Assistant Webex Webex Meetings<\/a> \u5411 Webex \u5ba2\u6236\u548c Webex \u4f01\u696d\u8a66\u7528\u4f7f\u7528\u8005\u63d0\u4f9b 90 \u5929\u514d\u8cbb\u8a66\u7528\u3002<\/p>\n<p><a href=\"HTTPs:\/\/youtu.be\/7xeGWUbya98\">Webex Assistant Webex Rooms<\/a> \u7684\u8a3b\u518a\u670d\u52d9\uff0c\u5305\u62ec Webex Desk Pro\u3001Webex Room \u7cfb\u5217\u3001Webex Room Kit \u7cfb\u5217\u548c Webex Board \u7cfb\u5217\u88dd\u7f6e\uff0c\u76ee\u524d\u7121\u9700\u984d\u5916\u4ed8\u8cbb\u3002<\/p>\n<p>\u82e5\u8981\u9032\u4e00Webex Assistant\u8acb\u6d41\u89bd <a href=\"HTTPs:\/\/www.cisco.com\/c\/en\/us\/products\/conferencing\/webex-meetings\/transcription.html\">\u6211\u5011\u7684\u7db2\u7ad9<\/a>\u3002<\/p>\n<blockquote><p>\u95b1\u8b80\u66f4\u591a\u6709\u95dc\u6211\u5011\u5c62\u7372\u6b8a\u69ae\u7684 <a href=\"HTTPs:\/\/blogs.cisco.com\/collaboration\/cisco-wins-uc-todays-best-collaboration-platform-for-2020\">Webex<\/a> \u5e73\u81fa\u7684\u8cc7\u8a0a\u3002<\/p><\/blockquote>\n<p><strong>\u9032\u4e00<\/strong>  <a href=\"HTTPs:\/\/blogs.cisco.com\/collaboration\/test-drive-the-cisco-webex-assistant-for-free-bring-voice-intelligence-to-your-meetings\">\u6b65\u6e2c\u8a66 Cisco Webex \u52a9\u7406\u514d\u8cbb \u2014 \u5c07\u8a9e\u97f3\u667a\u6167\u5f15\u5165 MeetingsLess<\/a>  <a href=\"HTTPs:\/\/blogs.cisco.com\/collaboration\/less-is-more-10-tips-for-fewer-and-far-more-productive-meetings\">\u662f\u66f4\u591a\uff1a 10 \u500b\u63d0\u793a\uff0c<\/a>  <a href=\"HTTPs:\/\/blogs.cisco.com\/collaboration\/webex-meetings-is-the-highest-ranked-video-conferencing-software-on-g2-top-software-2020-lists\">\u9069\u7528\u4e8e\u66f4\u5c11\u4e14\u66f4\u5177\u751f\u7522\u529b\u7684\u6703\u8b70Webex Meetings\u662f G2 \u71b1\u9580\u8edf\u9ad4\u6e05\u55ae\u4e2d\u6700\u9ad8\u7b49\u7d1a\u7684\u8996\u8a0a\u6703\u8b70\u8edf\u9ad4<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cisco \u4ee5\u63d0\u4f9b\u9ad8\u5ea6Webex Assistant\u7684 AI \u89e3\u6c7a\u65b9\u6848\u4e26\u793a\u7bc4\u4e86\u5229\u7528 NLP \u6280\u8853\u6539\u9032\u696d\u52d9\u6703\u8b70\u9ad4\u9a57\u3002<\/p>\n","protected":false},"author":5480,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[8011,1579],"tags":[4421,8306],"class_list":["post-386984","post","type-post","status-publish","format-standard","hentry","category-8011","category-1579","tag-awards","tag-webex-assistant-zh-hant"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>UC Today \u734e AI Cisco Webex \u52a9\u7406 2020 \u5e74\u5ea6\u5275\u65b0\u7522\u54c1 | Webex Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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Tawakol","image":{"@type":"ImageObject","inLanguage":"zh-TW","@id":"https:\/\/blog.webex.com\/es\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/1801925157ac700821fd7271d93bbdfc45df789c97fd84e6627281799caecac2?s=96&d=wp_user_avatar&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/1801925157ac700821fd7271d93bbdfc45df789c97fd84e6627281799caecac2?s=96&d=wp_user_avatar&r=g","caption":"Omar Tawakol"},"description":"Omar Tawakol is the Vice President &amp; General Manager of the Cisco Contact Center business unit. In this role, Omar is responsible for the development and execution of the Cisco Contact Center strategy and portfolio. Prior to this role, Omar was the co-founder and CEO of Voicea which he led until its acquisition by Cisco in August 2019. Voicea is a voice-based AI assistant platform that is used by over 10,000 companies and had attracted investments from Cisco, Google, Salesforce and Microsoft. Prior to Voicea, Omar Tawakol was the founder and CEO of BlueKai which built the worlds largest consumer data marketplace and data management platform. BlueKai was acquired by Oracle in 2014, and Omar served as the Senior VP &amp; GM of the Oracle Data Cloud business unit. Omar earned an MS in Computer Science from Stanford University and a BS from Massachusetts Institute of Technology.","url":"https:\/\/blog.webex.com\/zh-hant\/contributors\/omartawakol\/"}]}},"_links":{"self":[{"href":"https:\/\/blog.webex.com\/zh-hant\/wp-json\/wp\/v2\/posts\/386984","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.webex.com\/zh-hant\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.webex.com\/zh-hant\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/zh-hant\/wp-json\/wp\/v2\/users\/5480"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.webex.com\/zh-hant\/wp-json\/wp\/v2\/comments?post=386984"}],"version-history":[{"count":0,"href":"https:\/\/blog.webex.com\/zh-hant\/wp-json\/wp\/v2\/posts\/386984\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.webex.com\/zh-hant\/wp-json\/wp\/v2\/media?parent=386984"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.webex.com\/zh-hant\/wp-json\/wp\/v2\/categories?post=386984"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.webex.com\/zh-hant\/wp-json\/wp\/v2\/tags?post=386984"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}