{"id":387160,"date":"2020-04-13T18:00:35","date_gmt":"2020-04-14T01:00:35","guid":{"rendered":"https:\/\/blog.webex.com\/uncategorized-zh-hant\/%e4%b8%8d%e8%a6%81%e7%ad%89%e5%be%85%e3%80%82-%e7%8f%be%e5%9c%a8%e6%98%af%e5%b0%87%e5%91%bc%e5%8f%ab%e5%92%8c%e8%81%af%e7%b5%a1%e4%b8%ad%e5%bf%83%e7%a7%bb%e8%87%b3%e9%9b%b2%e7%ab%af%e7%9a%84%e6%99%82\/"},"modified":"2020-04-13T18:00:35","modified_gmt":"2020-04-14T01:00:35","slug":"%e4%b8%8d%e8%a6%81%e7%ad%89%e5%be%85%e3%80%82-%e7%8f%be%e5%9c%a8%e6%98%af%e5%b0%87%e5%91%bc%e5%8f%ab%e5%92%8c%e8%81%af%e7%b5%a1%e4%b8%ad%e5%bf%83%e7%a7%bb%e8%87%b3%e9%9b%b2%e7%ab%af%e7%9a%84%e6%99%82","status":"publish","type":"post","link":"https:\/\/blog.webex.com\/zh-hant\/%e5%ae%a2%e6%88%b6%e9%ab%94%e9%a9%97\/%e4%b8%8d%e8%a6%81%e7%ad%89%e5%be%85%e3%80%82-%e7%8f%be%e5%9c%a8%e6%98%af%e5%b0%87%e5%91%bc%e5%8f%ab%e5%92%8c%e8%81%af%e7%b5%a1%e4%b8%ad%e5%bf%83%e7%a7%bb%e8%87%b3%e9%9b%b2%e7%ab%af%e7%9a%84%e6%99%82\/","title":{"rendered":"\u4e0d\u8981\u7b49\u5f85\u3002 \u73fe\u5728\u662f\u5c07\u547c\u53eb\u548c\u806f\u7d61\u4e2d\u5fc3\u79fb\u81f3\u96f2\u7aef\u7684\u6642\u9593"},"content":{"rendered":"<h2><span><br \/>\n  <strong>\u5be6\u73fe\u8f03\u5927\u5f71\u97ff\u7684\u5c0f\u6b65\u9a5f<\/strong><br \/>\n<\/span><\/h2>\n<p>\u4f01\u696d\u9818\u5c0e\u5718\u968a\u5c07 <a href=\"HTTPs:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/cloud-pbx-and-contact-center.html\">PBX \u6216 Unified Communications \u57fa\u790e\u67b6\u69cb\u9077\u79fb\u81f3\u96f2\u7aef\u7684\u6c7a\u7b56\u80cc\u5f8c\u539f\u56e0\u662f\u4ec0\u9ebc<\/a>\uff1f \u9019\u4f3c\u4e4e\u53ea\u662f\u4e00\u500b\u554f\u984c\uff0c\u4f46\u662f\u8981\u8003\u616e\u7684\u591a\u7a2e\u56e0\u7d20\u5177\u6709\u6bd4\u6700\u521d\u554f\u984c\u9084\u9060\u7684\u542b\u610f\u3002<\/p>\n<p>\u7576\u7136\uff0c\u6709\u6210\u672c\u3001\u6280\u8853\u6e96\u5099\u7a0b\u5ea6\u4ee5\u53ca\u5f71\u97ff\u5ba2\u6236\u53ca\u54e1\u5de5\u7b49\u8003\u616e\u3002 \u4f46\u662f\uff0c\u4f7f\u7528\u6b63\u78ba\u7684\u6280\u8853\u89e3\u6c7a\u65b9\u6848\u56de\u7b54\u9019\u4e9b\u554f\u984c\u76f8\u5c0d\u5bb9\u6613\u3002<\/p>\n<p>\u66f4\u5927\u7684\u554f\u984c\u78ba\u5be6\u5728\uff0c\u5e02\u5834\u6b63\u5728\u5411\u4f55\u8655\u767c\u5c55\uff0c\u6216\u5e0c\u671b\u5728\u54ea\u88e1\u9032\u884c\uff1f \u70ba\u4e86\u5b8c\u6210\u9019\u4e9b\u5de5\u4f5c\uff0c\u60a8\u5c07\u5fc5\u9808\u9032\u884c\u54ea\u4e9b\u696d\u52d9\u8655\u7406\u65b9\u5f0f\u767c\u751f\u4e86\u54ea\u4e9b\u57fa\u672c\u8b8a\u66f4\uff1f<\/p>\n<p><a href=\"HTTPs:\/\/use.webex.com\/drive-digital-transformation-success\"><br \/>\n  <img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-318994\" src=\"https:\/\/storage.googleapis.com\/blogs-images\/ciscoblogs\/1\/2020\/04\/53d9d196-how-to-drive-digital-transformation-success-with-cloud-calling-and-contact-center.png\" alt=\"\u4e0d\u8981\u7b49\u5f85\u3002 \u73fe\u5728\u662f\u5c07\u547c\u53eb\u548c\u806f\u7d61\u4e2d\u5fc3\u79fb\u81f3\u96f2\u7aef\u7684\u6642\u9593\u3002 \u975e\u6d32\u7f8e\u6d32\u4eba\u4f7f\u7528\u982d\u6234\u5f0f\u8033\u6a5f\u5411\u8996\u7a97\u770b\u8b1b\u8a71\" width=\"550\" height=\"308\" \/><br \/>\n<\/a>\u5982\u679c\u60a8\u5f9e\u9019\u500b\u89c0\u9ede\u67e5\u770b\u554f\u984c\uff0c\u5247\u8868\u660e\u60a8\u610f\u8b58\u5230\u60a8\u6b63\u5728\u95dc\u6ce8\u6578\u4f4d\u8f49\u63db\u6311\u6230\uff0c\u4e14\u554f\u984c\u4e0d\u6703\u6d88\u5931\uff0c\u5982\u679c\u60a8\u5ffd\u7565\u5b83\uff0c\u554f\u984c\u53ea\u6703\u653e\u5927\u3002<\/p>\n<p>\u5728\u5c07\u547c\u53eb\u548c\u5354\u4f5c\u670d\u52d9\u79fb\u52d5\u81f3\u96f2\u7aef\u7684\u6b65\u9a5f\u6642\uff0c\u60a8\u53ef\u4ee5\u63a1\u7528\u4e00\u7a2e\u65b9\u6cd5\uff0c\u5728\u6578\u4f4d\u8f49\u63db\u6210\u529f\u6b77\u7a0b\u4e2d\u53d6\u5f97\u5de8\u5927\u7684\u8e8d\u9032\u3002 \u8b93\u6211\u5011\u770b\u4e00\u4e0b\u3002<\/p>\n<h2><span><br \/>\n  <strong>\u5165\u9580<\/strong><br \/>\n<\/span><\/h2>\n<p><a href=\"HTTPs:\/\/www.cisco.com\/c\/en\/us\/products\/unified-communications\/cloud-calling\/index.html\">\u9996\u5148\uff0c\u5f9e\u5c07\u60a8\u696d\u52d9\u7684\u5c0f\u7db2\u7ad9\u3001\u90e8\u9580\u6216\u90e8\u9580\u79fb\u52d5\u81f3 Cisco <\/a><a href=\"HTTPs:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/webex-calling\/index.html\">\u96f2\u7aef\u547c\u53eb\u89e3\u6c7a\u65b9\u6848\uff08Cisco Webex Calling \u6216 Cisco Unified Communications Manager<\/a>  <a href=\"HTTPs:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/unified-communications-manager-cloud\/index.html\">Cloud<\/a> \uff09\u958b\u59cb \u2013 \u8207 Cisco \u6388\u6b0a\u901a\u9053\u5408\u4f5c\u5925\u4f34\u4ea4\u8ac7\u4ee5\u78ba\u5b9a\u54ea\u500b\u5e73\u81fa\u9069\u5408\u60a8\u7684\u696d\u52d9\u9700\u8981\u3002 \u9019\u5169\u7a2e\u5e73\u81fa\u90fd\u652f\u63f4 Cisco <a href=\"HTTPs:\/\/www.cisco.com\/c\/en\/us\/products\/contact-center\/cloud-contact-center-solutions\/index.html\">\u96f2\u7aef\u806f\u7d61\u4e2d\u5fc3\u89e3\u6c7a\u65b9\u6848<\/a>\uff0c\u9019\u8868\u793a\u5b83\u5011\u662f\u5c0d\u6578\u4f4d\u8f49\u63db\u7b56\u7565\u7684\u5168\u57df\u6295\u8cc7\u3002 Cisco <a href=\"HTTPs:\/\/www.cisco.com\/c\/en\/us\/products\/unified-communications\/collaboration-flex-plan\/index.html?dtid=osscdc000283\">Collaboration Flex Plan<\/a> \u662f\u5c08\u70ba\u6b64\u8a2d\u8a08\u3002<\/p>\n<h2><span><br \/>\n  <strong>\u6a4b\u63a5\u81f3\u96f2\u7aef<\/strong><br \/>\n<\/span><\/h2>\n<p>\u7576\u60a8\u958b\u59cb\u4f7f\u7528 Cisco \u96f2\u7aef\u6642\uff0c\u60a8\u53ef\u4ee5\u89e3\u6c7a\u6700\u7dca\u6025\u7684\u554f\u984c\uff0c\u4f8b\u5982\u771f\u5be6\u6210\u672c\u3001\u6280\u8853\u6e96\u5099\u7a0b\u5ea6\u4ee5\u53ca\u5f71\u97ff\u5ba2\u6236\u548c\u54e1\u5de5\u3002<\/p>\n<p>\u5982\u4f55\uff1f \u7576\u7136\uff0c\u6210\u672c\u5df2\u6700\u5c0f\u5316\uff0c\u56e0\u70ba\u60a8\u4e0d\u5fc5\u5f04\u6e05\u695a\u5982\u4f55\u4e00\u6b21\u53d6\u4ee3\u6240\u6709\u5c08\u6848\u3002 Cisco \u96f2\u7aef <a href=\"HTTPs:\/\/www.cisco.com\/c\/en\/us\/solutions\/collaboration\/webex-calling\/index.html\">\u5c07\u9023\u63a5\u60a8\u7684\u5167\u90e8\u90e8\u7f72\u7cfb\u7d71\uff08\u4f7f\u7528 Webex Edge for Calling<\/a>\uff09\uff08\u7121\u8ad6\u60a8\u7684 PBX \u4f86\u81ea Cisco \u9084\u662f\u5176\u4ed6\u4f9b\u61c9\u5546\uff09\u4e26\u70ba\u60a8\u63d0\u4f9b\u4e00\u500b\u5230\u96f2\u7aef\u7684\u6a4b\u63a5\u5668\u4ee5\u958b\u59cb\u60a8\u7684\u884c\u7a0b\u3002 \u6b64\u6a4b\u63a5\u5668\u4e5f\u662f\u78ba\u4fdd\u6280\u8853\u6e96\u5099\u4e0d\u662f\u554f\u984c\u7684\u95dc\u9375\uff0c\u800c\u4e14\u60a8\u7684\u96f2\u7aef\u670d\u52d9\u4e0d\u6703\u4e2d\u65b7\u5167\u90e8\u4f7f\u7528\u8005\u6216\u60a8\u7684\u5ba2\u6236\u3002<\/p>\n<p>\u56e0\u70ba\u60a8\u4e0d\u5fc5\u4e00\u6b21\u53d6\u4ee3\u6240\u6709\u5c08\u6848\uff0c\u6240\u4ee5\u60a8\u751a\u81f3\u7121\u9700\u5236\u5b9a\u516c\u53f8\u8a08\u756b\u3002 \u4f7f\u7528 Cisco\uff0c\u60a8\u53ef\u4ee5\u7372\u5f97\u5728\u5411\u96f2\u7aef\u57f7\u884c\u4e4b\u524d\u81ea\u7531\u6b65\u9053\u3002<\/p>\n<h2><span><br \/>\n  <strong>\u8655\u7406\u65b0\u6578\u4f4d\u8f49\u63db\u9ad8\u5ea6<\/strong><br \/>\n<\/span><\/h2>\n<p>\u4e00\u65e6\u5728\u96f2\u7aef\u4e2d\u5177\u6709\u7a69\u5b9a\u7684\u96f2\u5b58\u5132\u5c64\uff0c\u5c31\u66f4\u65b9\u4fbf\u5730\u898f\u5283\u60a8\u4e0b\u4e00\u500b\u968e\u6bb5\u7684\u6b77\u7a0b\u3002 \u6bcf\u500b\u4f01\u696d\u7684\u7279\u5b9a\u8a73\u7d30\u8cc7\u6599\u5c07\u4e0d\u540c\u3002 \u4f7f\u7528 Cisco\uff0c\u60a8\u53ef\u4ee5\u9078\u64c7\u5728\u5fc5\u8981\u6642\u65b0\u589e\u5176\u4ed6\u5167\u90e8\u90e8\u7f72\u7cfb\u7d71\uff0c\u800c\u4e0d\u6703\u4e2d\u65b7\u6574\u9ad4\u96f2\u7aef\u7b56\u7565\u3002 \u7531\u65bc Cisco \u662f\u5167\u90e8\u90e8\u7f72\u53ca\u96f2\u7aef\u63d0\u4f9b\u901a\u8a71\u548c\u806f\u7d61\u4e2d\u5fc3\u89e3\u6c7a\u65b9\u6848\u7684\u9818\u5c0e\u8005\uff0c\u6211\u5011\u5728\u5c0e\u5c0e\u96f2\u7aef\u53ca\u57f7\u884c\u5de5\u4f5c\u5834\u6240\u6216\u6578\u4f4d\u8f49\u63db\u8a08\u756b\u6642\u63d0\u4f9b\u4e86\u6700\u5927\u9748\u6d3b\u6027\u3002<\/p>\n<h2><span><br \/>\n  <strong>\u5728\u5373\u5c07\u9032\u884c\u7684\u7db2\u8def\u7814\u8a0e\u6703\u4e2d\u77ad\u89e3\u66f4\u591a\u8cc7\u8a0a<\/strong><br \/>\n<\/span><\/h2>\n<p><a href=\"HTTPs:\/\/use.webex.com\/drive-digital-transformation-success\"><br \/>\n  <strong>\u52a0\u5165\u6211\u5011 4 \u6708<\/strong> <strong>16<\/strong><\/a>\u65e5\u7684\u7db2\u8def\u7814\u8a0e\u6703\uff0c\u8a72\u7db2\u8def\u7814\u8a0e\u6703\u5c07\u63a2\u8a0e\u5982\u4f55\u4f7f\u7528\u96f2\u7aef\u547c\u53eb\u548c\u96f2\u7aef\u806f\u7d61\u4e2d\u5fc3\u63a8\u52d5\u4f01\u696d\u6578\u4f4d\u8f49\u63db\u6210\u529f\u3002<\/p>\n<p>\u6211\u5011\u64c1\u6709\u51fa\u8272\u7684\u5587\u53ed\u7cfb\u5217\uff0c\u5305\u62ec\u5c0a\u656c\u7684\u884c\u696d\u5c08\u5bb6 Phil Ed philm\uff0c\u4ed6\u5c07\u6703\u63d0\u4f9b\u5be6\u969b\u6307\u5f15\uff0c\u6307\u5c0e\u60a8\u5982\u4f55\u53ca\u70ba\u4f55\u5c07\u547c\u53eb\u548c\u806f\u7d61\u4e2d\u5fc3\u670d\u52d9\u79fb\u81f3\u96f2\u7aef\u3002<\/p>\n<blockquote>\n<p>\u8a3b\u518a\u7db2\u8def\u7814\u8a0e\u6703\u4ee5\u51fa\u5e2d\u6216\u63a5\u6536\u9304\u88fd\uff1a<br \/>\n<a href=\"HTTPs:\/\/use.webex.com\/drive-digital-transformation-success\">\u5982\u4f55\u5229\u7528 Cisco \u7684 Cloud Calling \u548c Contact Center \u63a8\u52d5\u6578\u4f4d\u8f49\u63db\u6210\u529f<\/a><\/p>\n<\/blockquote>\n<hr \/>\n<p><strong><\/strong>  <a href=\"HTTPs:\/\/blogs.cisco.com\/collaboration\/2020-is-calling-cisco-ucm-cloud-momentum-and-benefits\">\u77ad\u89e3\u66f4\u591a 2020 \u6b63\u5728\u547c\u53eb\uff1a Cisco UCM Cloud \u52d5\u52d5\u548c\u597d\u8655<\/a>  \uff1f\u4f7f\u7528\u96f2\u7aef\u55ce\uff1f \u4f7f\u7528 Cisco Webex Edge \u9032\u884c  <a href=\"HTTPs:\/\/blogs.cisco.com\/collaboration\/join-our-live-webinar-introducing-webex-contact-center-enterprise\">\u547c\u53eb\u67b6\u69cb\u6f14\u793a Webex Contact Center Enterprise [WEBINAR]<\/a>  <a href=\"HTTPs:\/\/blogs.cisco.com\/collaboration\/ciscos-global-contact-center-survey-2020-reveals-cloud-transition-and-customer-experience-business-needs\">Cisco \u7684\u5168\u7403\u806f\u7d61\u4e2d\u5fc3\u554f\u5377\u8abf\u67e5 2020 \u63ed\u793a\u806f\u7d61\u4e2d\u5fc3\u9818\u5c0e\u8005\u7684\u60f3\u6cd5<\/a><\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u73fe\u5728\uff0c\u96f2\u7aef\u547c\u53eb\u548c\u806f\u7d61\u4e2d\u5fc3\u89e3\u6c7a\u65b9\u6848\u7684\u9a45\u52d5\u7a0b\u5f0f\u6bd4\u4ee5\u5f80\u66f4\u5f37\u5927 \u2013 \u4f46\u662f\u5c0d\u65bc\u5927\u578b\u4f01\u696d\uff0c\u79fb\u5411\u96f2\u7aef\u770b\u8d77\u4f86\u662f\u4e00\u500b\u4ee4\u4eba\u56f0\u96e3\u7684\u4efb\u52d9\u3002 Cisco 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